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User Guide
October 2012
Notices The contents of this document and the associated software are the property of Utility, Inc. Any reproduction in whole or in part is strictly prohibited. For additional copies of this document or software, please contact Utility, Inc. Information in this document is subject to change without notice and does not represent a commitment on the part of Utility, Inc. The software as described in this document is furnished under a license agreement or non-disclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. It is against the law to copy said software on any medium except as specifically allowed in the license or non-disclosure agreement. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose, without the express written permission of Utility, Inc. Companies, names, and data used in examples herein are fictitious unless otherwise noted.
OVERVIEW .......................................................................................................... 3 AVAIL ORGANIZATIONAL DIAGRAM .................................................................... 4 RCM APPLICATION INSTALL ................................................................................. 5 RCM LOGIN ......................................................................................................... 6 ADD NEW ITEMS ................................................................................................. 7 ADD NEW DEVICE ....................................................................................................... 8 ADD NEW RFID TAG ................................................................................................... 9 ADD NEW USER ....................................................................................................... 10 ADD EXTENDED USER INFORMATION ............................................................................ 11 ADD NEW VEHICLE ................................................................................................... 12 GROUPS ............................................................................................................ 13 ALL USERS AND ALL DEVICES ...................................................................................... 17 ADDING A GROUP ..................................................................................................... 18 ADDING A SUBGROUP ................................................................................................ 20 ADDING USERS TO USER SUBGROUPS ........................................................................... 22 ADDING DEVICES TO OBJECT SUBGROUPS ..................................................................... 23 ADDING ASSIGNMENTS ..................................................................................... 24 ASSIGNING USER SUBGROUPS TO OBJECT SUBGROUPS .................................................... 24 ASSIGNING OBJECT SUBGROUPS TO USER SUBGROUPS .................................................... 26 ADDING A DISTRICT ........................................................................................... 27 EDITING ITEMS .................................................................................................. 28 EDITING A GROUP ..................................................................................................... 28 EDITING A SUBGROUP ................................................................................................ 29 EDITING A USER ....................................................................................................... 30 EDITING EXTENDED USER INFORMATION ....................................................................... 31 EDITING A DEVICE ..................................................................................................... 32 EDITING A VEHICLE ................................................................................................... 33 ROCKET CONFIGURATION .................................................................................. 34 DEFAULT ONCOMM CONFIGURATION .......................................................................... 34 SINGLE DEVICE CONFIGURATION .................................................................................. 36 ASSIGNED CONFIGURATION ........................................................................................ 37 REPORTED CONFIGURATION ....................................................................................... 37 CONFIGURATION DIFFERENCES .................................................................................... 38 EDITING CONFIGURATION ................................................................................. 39 ADMIN WEB PAGE PROPERTIES ................................................................................... 39 APPLICATION PARAMETERS ......................................................................................... 39 DIGITAL ALLY PROPERTIES .......................................................................................... 39 DIGITAL ALLY SERVER GENERATED (ONLY APPLIES TO DVM 500+ PRODUCT) ....................... 40 EXTERNAL ACCESS POINT ........................................................................................... 41 EXTERNAL ACCESS POINT EAP .................................................................................... 41 GPS PARAMETERS EXTENDED ..................................................................................... 42 JBUS PARAMETERS ................................................................................................... 43
NETWORK (LAN ROCKET INTERNAL NETWORK) ........................................................... 43 Network Properties .......................................................................................... 43 Network Types: Bridged, Split, Wired, and Wireless Networks ........................ 44 Wireless Properties .......................................................................................... 46 WPA-EAP Radius .............................................................................................. 48 Multicast Properties ......................................................................................... 49 IPSec Properties ............................................................................................... 50 ROCKET (WAN- ROCKET BACKHAUL CONNECTIONS) ....................................................... 51 PORT FORWARDING PARAMETERS ............................................................................... 55 RFID PARAMETERS ................................................................................................... 55 SERVERS PARAMETERS ............................................................................................... 56 APPLYING CONFIGURATION CHANGES .............................................................. 57 REMOVE A DEVICE OR USER FROM A SUBGROUP .............................................. 59 REMOVING ASSIGNMENTS ................................................................................ 61 RFID TAGS ......................................................................................................... 63 ADD NEW RFID TAG ................................................................................................. 64 EDIT RFID TAG ........................................................................................................ 65 DELETE RFID TAG .................................................................................................... 66 DEVICE IMAGES ................................................................................................. 67 GRID VIEW ........................................................................................................ 68 BENEFITS OF USING GRID VIEW ................................................................................... 68 ACCESSING GRID VIEW .............................................................................................. 69 SORTING GRID VIEW ................................................................................................. 70 SEARCHING GRID VIEW .............................................................................................. 71 EDITING FROM GRID VIEW ......................................................................................... 73 USING DEVICE AND VEHICLE VIEWS ................................................................... 75 VIEW VEHICLES ........................................................................................................ 75 VIEW DEVICES .......................................................................................................... 77 VEHICLES ........................................................................................................... 78 ADD NEW VEHICLE ................................................................................................... 79 VEHICLES INFORMATION ............................................................................................ 81 Vehicle Colors ................................................................................................... 81 Vehicle Makes .................................................................................................. 82 Vehicle Models ................................................................................................. 83 Vehicles Types .................................................................................................. 84 DELETING ITEMS ................................................................................................ 85 DELETING DISTRICTS .................................................................................................. 85 DELETING GROUPS .................................................................................................... 86 DELETING SUBGROUPS .............................................................................................. 87 DELETING USERS AND DEVICES .................................................................................... 88 DELETING VEHICLES .................................................................................................. 89 APPENDIX A (ORGANIZATION DIAGRAM) .......................................................... 90 APPENDIX B (GPS STATUS CODES) ..................................................................... 91
Overview
The Remote Configuration Management (RCM) application was designed to manage users of AVaiL and devices tracked in the field. RCM provides Administrators with extensive control over user viewing privileges, and how devices are organized within the AVaiL application. RCM allows Administrators to remotely configure devices individually or for the entire fleet and is also used for adding, changing, and deleting AVaiL Users devices and vehicles. The RCM application uses group membership for managing both AVaiL users and devices. Users viewing privileges are based upon login credentials and subgroup assignments. Users are assigned to User Subgroups and Devices are assigned to Object Subgroups. The AVaiL Administrator can use RCM to assign viewing privileges for any User subgroup to any Object subgroup. User subgroups may be assigned to multiple Object subgroups and vice versa. When an AVaiL user logs into the AVaiL application, that user will only have viewing privileges for the devices within the Object Subgroups assigned to at least one of that users subgroups. An example of how User Group Membership works is as follows: A Field Supervisor is a member of an AVaiL User subgroup, which has viewing privileges for the 25 Devices within the Object Subgroup. While an Operations Manager may be part of the same User subgroup as the Field Supervisor, he may also be part of 4 other User Subgroups giving them viewing privileges to view the devices of other Field Supervisors at the same time. The Operations Manager may view 100s of devices while the field supervisor only views 25.
AVaiL Groups are typically used for organizing and managing different operational categories. Groups can be setup based on different criteria such as vehicle type, service center, region, or department. A device can be a member of multiple groups and subgroups, as shown graphically on the diagram on the following page. Utility Rocket devices use configuration settings to define their behavior. RCM gives administrators the ability to manage configuration settings in a simple, intuitive environment. The administrator will not need to interface directly with a Rocket device to assign configuration changes. Rocket Configuration settings may be managed for all devices through Default OnComm Configuration, individually through the assigned configuration for a specific device, or by remoting into a devices local administration pages and making immediate configuration changes.
Users Subgroup 1
Object Subgroup 2
Users Subgroup 3
Users Subgroup 4
Object Subgroup 5
Object Subgroup 6
Users Subgroup 7
Users Subgroup 8
Object Subgroup 9
Users Subgroup 1
Users Subgroup 3
Object Subgroup 2
Object Subgroup 6
Object Subgroup 9
User 10
User 11
User 30
User 31
Device 20
Device 21
Device 60
Device 61
Device 90
Device 91
When User 10 logs in, the application will display this heirarchy of Users and Devices
When User 31 logs in, the application will display this heirarchy of Users and Devices
RCM Login
Once the application is installed on the PC, use the following steps to log in the system. 1. Double-click the AVaiL Admin icon
2. Enter the Administrator user name and password for the account, and verify the correct server is displayed. If not, enter the correct server assigned to your RCM account. 3. Click OK 4. To utilize a proxy server, click Advanced to expand the proxy server section then enter the server information. 5. To set proxy server parameters as the default setting, click Set As Default.
Note: Utility will provide the initial Administrator user name and password when creating the account.
Note: Devices purchased from Utility are added to the RCM system during production. The devices are configured and available for use upon delivery.
Select the Add New Device node from the tree. Click the drop down arrow next to Select Field and populate each of the available device fields. District (required) Description (required) Vehicle (optional) Locator (required) Type (required) Image (required) Stale Image (required)
Note: RFID tags purchased from Utility are added to the RCM system during production. The RFID tags are configured and available for use upon delivery.
Click on the Add New RFID Tag and populate the text fields: MAC (required) Description (required) The ID will populate based on the MAC provided
Note: There are three ways to Add a New User: (1) from the Add New tab (2) from the All Users and All Devices group (3) from an existing User Subgroup. Adding a new user to a User Subgroup will place the user within the Subgroup and also add and entry to the All Users and All Devices group.
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The Email 1 entry will be used for sending email notification when GeoFence alerts that are not acknowledged on screen by an AVaiL user.
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Note: Additional information on Vehicle set up may be found in the Vehicle section of this guide.
Groups
The AVaiL Administrator uses Groups and Subgroups to organize the assignment and display of Users and Devices within the AVaiL Application. AVaiL Users are members of User subgroups. AVaiL Devices of members of Object subgroups.
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Two devices have been added to the Meter Readers Object Subgroup
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Two Users have been added to the Field Crew Users User Subgroup.
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Adding or removing users or devices from the All Users and All Devices group or its subgroups is a global edit. Changes made in this Group and Subgroups are reflected throughout the system. Deleting a User from the Everyone Subgroup removes that User from the entire system. An Administrator may re-add a User to the account. Deleting a Device from the Every device Subgroup removes that Device from the entire system. If a device is deleted from the system, you will need to contact the UA Technical Support Team to re-add the device. Editing Users and Devices from within these Groups and Subgroups allows the Administrator to manage the account and make global changes quickly.
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Adding a Group
Navigate to Groups>Add Group Select the Groups Node from the tree then click Add Group. Enter the name of the Group in the Description field and click Save in the lower right corner.
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Adding a Subgroup
This process allows the Administrator to create both User Subgroups and Object Subgroups. 1. Expand the Group from the tree which will have the new Subgroup(s) and select Add Subgroup 2. Enter the Subgroup Description 3. Select the Subgroup Type by clicking the drop down combo: User Subgroup for users or Object Subgroup for devices. 4. Click Save
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User Subgroups will display the Object Subgroups will display the
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If the User does not exist in the RCM system, you may select Add New User and create the new user. This step will not only add the user to the User subgroup but will also add the user to the All Users and All Devices group.
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Adding Assignments
Assignments are used to control AVaiL viewing privileges. In order for members of a User subgroup to view the devices from an Object subgroup in AVaiL, User subgroups are assigned to Object subgroups.
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Note: Multiple Object Groups may be assigned to the same User Subgroup
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Adding a District
Adding Districts to RCM will display the District icon on the AVaiL map using the description, latitude and longitude provided. Using the District icon provides the ability to display service centers, yards, or other operations facilities. Districts are also used in classifying a device and provide an additional level of grouping devices together. Navigate to Districts>Add District Expand the Districts Node and click Add District to populate the open text fields. ID (optional) Description (optional) Latitude (optional) Longitude (optional)
Enter District ID, Description, Latitude and Longitude in the optional fields. Click Save to save your entries.
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Editing Items
This section of the manual describes how to edit existing Groups, Subgroups, Users, and Devices in the system. A later section of this manual describes how to delete any of these items.
Editing a Group
1. Click on the Group you want to edit 2. Make the desired description change. 3. Click Save 4. Clicking Cancel cancels pending edits and does not update the node. The fields associated with the selected node are displayed on the right side of the screen. Fields that are not grayed out can be edited.
Note: The Cancel and Save buttons at the bottom right of the screen are grayed out until one of the fields is edited. Once a field is changed the buttons become active and may be selected.
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Editing a Subgroup
1. 2. Click on the Subgroup you want to edit. The following changes may be made to a Subgroup a. The description may be changed; and b. The Subgroup may be moved to a different Group. 3. Make the desired changes 4. Click Save. 5. Clicking Cancel cancels pending edits and does not update the node.
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Editing a User
1. Select the User to be edited. The User may be selected from the All Users and All Devices Group or any User Subgroup the User belongs to. 2. The following edits may be made to User information: a. First Name b. Middle Name c. Last Name d. Privilege (Administrator or User) e. Password (User Names are a non-editable field) 3. Make any necessary changes and click Save or Cancel as appropriate, or click Remove to eliminate the User from a subgroup. Removing a user from a subgroup does not remove them from All Users All Devices.
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Note: The Cancel and Save buttons are grayed out until you change a field.
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Editing a Device
1. Select the Device to be edited. The Device may be selected from the All Users and All Devices Group or any Object Subgroup the Device belongs to. 2. The following edits may be made to Device information: a. District; b. Description; c. Vehicle; d. Image the AVaiL active device icon; and e. Stale Image the AVaiL stale device icon.
Note: Although Type is an editable field, changing this value may create reporting issues for the device.
3. Make any necessary changes to the device and click Save or Cancel as appropriate, or click Remove to eliminate the Device from the Object Subgroup.
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Editing a Vehicle
1. Select the Vehicle to be edited from the Vehicle node. The Vehicle may also be selected from the All Users and All Devices Group or any Object Subgroup the Vehicle belongs to when the account is in Vehicle view (See Using Device and Vehicle Views for further information). 2. Make any necessary changes to the Vehicle, and click Save or Cancel as appropriate
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Rocket Configuration
RCM allows an administrator to make remote configuration changes to their devices. Changes may be made on an individual device or from the account level, which changes all devices for the account.
2. Organize the configuration parameters as desired (either in a categorized view via the outline icon button or alphabetically via the A-Z button).
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4. Make the desired parameter change then click the Save or Cancel button as appropriate. 5. The Edit button may be used to force an update to the configuration setting without changing the value. This will cause the devices to update the configuration file. Values different from the Default OnComm configuration will display as bold.
Note: See the Editing Configuration section for making changes to configuration values.
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Assigned Configuration
1. Assigned Configuration displays the parameters for an individual device and may be edited to update only the selected device. Device assignments will appear in bold if they differ from the Default OnComm Configuration. 2. Organize the configuration parameters as desired (either in a categorized view via the outline icon button or alphabetically via the A-Z button).
3. To edit the Assigned Configuration, select the desired configuration parameter. 4. Make the desired parameter value change, and then click the Edit button. Edited parameters will display as bold. 5. Click the Save or Cancel button as appropriate.
Note: See the Editing Configuration section for making individual configuration changes.
Reported Configuration
Reported Configuration displays the current device configuration. These are reported parameters only and are edited through either the Assigned Configuration node, the Default OnComm configuration, or locally on the Rockets web pages.
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Configuration Differences
1. Configuration Differences displays differing values between the assigned configuration and the reported configuration.
2. Configuration differences will occur: a. When configuration changes are made locally on the Rockets web page. Configuration updates locally on the device, however the assignment in RCM will not. You may update the Assigned Configuration values in order for the fields to match. b. When Default OnComm Configuration changes are made and the device has not yet received a configuration update. c. When changes are made on the Assigned Configuration node and the Rocket has not yet received a configuration update.
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Editing Configuration
Admin Web Page Properties
Web Server User Name: The user name assigned to access the Rockets local configuration pages. Web Server Password: The password assigned to access the Rockets local configuration pages.
Application Parameters
UPD local Port: Free text field used to assign the UDP port used for acknowledgement of device messages by the Utility NOC should be 9100 for all cellular providers except US Cellular which uses 7000.
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To assign a new file for the DA Mirror: Click in the File field for Event ID, Firmware, User ID, or Vehicle ID. A Windows Explorer allowing you to select the file for updating.
will open
Click Save, a File Info box will appear. Enter a memo for the file update and click OK
The file Status will show as assigned until the Rocket downloads the updated file
Note: Digital Ally Properties will only display on accounts that utilize the Digital Ally equipment. Please contact UA Technical Support Team for additional details.
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When WPA-PSK is selected, the following fields will be added: Pre-shared Key (PSK): Enter your pre-shared key. Protocol: Select from drop down menu WPA, WPA2, RSN. SSID: Enter the SSID of the access point.
When WPA-EAP is selected, the following field will be added: SSID: Enter the SSID of the access point.
(Available only when WPA-EAP is selected in previous field) EAP Mode: Select TLS or PEAP from the drop down menu.
When TLS is selected, the following categories will be added: EAP CA Certificate: Browse to the CA Certificate. EAP Identity: Enter the identity of the EAP. TLS Client Certificate: Browse to the Client Certificate. TLS Private Key: Browse to the Private Key Certificate. TLS Private Key Password: Enter Password.
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When PEAP is selected, the following fields will be added: EAP CA Certificate: Browse to the CA Certificate. EAP Identity: Enter the identity of the EAP. PEAP Password: Enter password. PEAP Phase 1: Enter identity for the server authentication. PEAP Phase 2: Enter identity for the client authentication.
Note: In addition to adding Extenal AP to assigned values, you must also add a Wireless Access Point connection through the Network (WAN Rocket Backhaul Connections) section. See section labeled.
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JBus Parameters
Settings for reading vehicle diagnostics from a vehicle with JBus/OBD equipment installed JBus Baudrate: From the drop down menu select 115200 or 38400 as appropriate JBus Enabled Flag: Select 1 or 0 from the drop down menu to enable/disable diagnostics (1=on, 0=off) JBus Protocol: From the drop down menu select the appropriate protocol for the vehicle: J1708, J1939, or J1979 JBus Report Interval (seconds): Enter the desired frequency for diagnostic reporting
button.
Click to enter the Network parameters. Network Properties Network Type: Choose Bridged, Split, Wired (Ethernet-only), or Wireless (WiFi-only) from the drop down menu Description: Enter a description for the network Subnet Mask: Choose the subnet mask for the network Interface IP Address: By default, the Rockets IP Address is 192.168.2.1. To change the IP address, enter a new IP address in this field. Enable DHCP: Check or uncheck the box to enable/disable DHCP. ( =disabled, =enabled) DHCP Lease Time: Select the amount of time for each DHCP lease (select minutes or hours from the drop down menu) DHCP Users: This setting configures the number of DHCP leases that can be issued from the Rocket. DHCP Start: Select the starting IP for the DHCP range.
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Network Types: Bridged, Split, Wired, and Wireless Networks The Rockets wireless and wired networks may be configured to be bridged, split (isolated or non-isolated), wired or wireless. Bridged By default the Rockets wired and wireless networks are bridged.
Split To split the Rocket wireless and wired networks, select Split from the Networks drop down menu. The Networks menu will now show Wired settings and Wireless settings. These two networks may be individually configured to use two separate Subnet Masks, IP Addresses, and DCHP settings. To Isolate the Wired network from the Wireless network, check the Isolate Networks box.
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Wired (Ethernet-only) To configure the Rocket to only allow connections through the Ethernet port, select Ethernet-only from the Network Type drop down menu.
Wireless (WiFi-only) To configure the Rocket to only allow connections over the wireless network, select WiFi-only from the Network Type drop down menu.
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Make any necessary changes to the Network settings, and click Cancel or OK as appropriate. Wireless Properties To assign the Wireless Properties click Wireless Properties SSID: By default, the SSID is the Rockets serial number. To rename the Rockets Wi-Fi network, update this field. Broadcast SSID: Check or uncheck the box to enable/disable DHCP. ( =disabled, =enabled) Channel: Select the wireless channel 0(auto) 11. Security: Select security from drop down list: Disabled, WPA-PSK, WPA2-PSK, WPA-PSK and WPA2-PSK, or WPA-EAP
When WPA-PSK, WPA2-PSK, or WPA-PSK and WPA2-PSK are selected for the WLAN Mode, the following field will be added: Passphrase: Enter security pass phrase for the Rockets Wi-Fi network.
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WPA-EAP Radius Selecting WPA-EAP (RADIUS) from the Security drop down will enable the RADIUS Settings button.
NAS Identifier: Enter a description for the NAS device. For Server 1 (required) and Server 2(optional), assign the following: o Authentication Server IP: Enter the IP address of the authentication server. o Authentication Server Port: Enter the port number used for the authentication server. o Authentication Server Secret: Enter the secret for the authentication server. o Accounting Server IP: Enter the IP address of the accounting server. o Accounting Server Port: Enter the port number used for the accounting server. o Accounting Server Secret: Enter the secret for the accounting server.
Make any necessary changes to the Wireless Properties, and click Cancel or OK as appropriate.
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Multicast Properties A Rocket multicasts GPS and Rocket-specific and network information over either bridged or wired or wireless network depending on the configuration. NIC controls. Address, port, and TTL control how the Rocket multicasts GPS data. NIC Address: The default NIC address is 192.168.2.1 Group Address: The default address is 224.0.0.1 Group Port: The default port is 4004 TTL: The default TTL is 2
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IPSec Properties To configure IPSec, click IPSec Properties from the Networks menu. Enabling IPSec will display the following values for configuration: Local Network: Select the bridged, wired or wireless network IP from the dropdown box. This selects the Rocket network that will create the IPSec tunnel. Remote Gateway: Enter the clients public IP used for the VPN appliance. Remote Network: Enter the clients network IP address. Pre-shared Key: Enter the IPSec Pre-shared key. Exchange Mode: Select from the drop down menu: main or aggressive. Phase 1 o Encryption Algorithm: Select from the drop down menu: des, 3des, aes 128, aes 192 or aes 256. o Hash Algorithm: Select from the drop down menu: md5 or sha1. o DH Group: Select from drop down menu: 1, 2 or 5. Phase 2 o SA Encryption Algorithm: Select from drop down: des, 3des, aes 128, aes 192, or aes 256. o Authentication Algorithm: Select from the drop down: hmac_md5 or hmac_sha1 o PFS Group: Select from the drop down menu: 0, 1, 2, or 5.
Make any necessary changes to the IPSec Properties, and click Cancel or OK as appropriate.
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Add or remove existing connections by clicking the + or box. The Rocket will attempt to access connections based on the connection priority list. Use the or buttons to increase/decrease the Connection priority.
Connection: Select the connection type from the drop down menu.
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Description: Enter a description to populate the connection name in the priority list. Enabled: Check or Uncheck the Enabled box to enable/disable the connection 3G Only: Check or Uncheck the 3G Only box to configure the Rocket to only dial out on the 3G network. Location-based 4G: If checked, the Rocket will handle 3G/4G switching based on the Rockets GPS location. If left unchecked, the Rocket will allow the cellular card to handle its own 3G/4G switching. This feature is only available on the Verizon 551LTE card.
Ping Address(es): If you use an private network that does not allow pings to the Utility servers, add your internal pingable ip(s) up to five - to the connection. The Rocket will use this IP to determine if it has a valid connection. When this field is blank the connection will use the default Utility IPs. o o o Click in the Ping Address(es) field Add or remove pingable IPs by clicking the + or box. Enter the IP address in the IP field
Use the or buttons to increase/decrease the pingable IP priority level. Click Cancel or OK as appropriate.
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Username: Enter the username assigned to the cellular modem (if applicable) Password: Enter the password assigned to the cellular modem (if applicable) DHCP: Check or uncheck the box to enable/disable DHCP. ( =disabled, =enabled) DNS 1/2: When DNS is disabled (unchecked), you may enter the IPs for DNS1 and DNS2
Cards that allow for APN settings will display an APN field to be populated with your card specific APN.
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Make any necessary changes to the IPSec Properties, and click Cancel or OK as appropriate.
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RFID Parameters
Settings for reading RFID tags Enable RFID: Select 1 or 0 from the drop down menu to enable/disable RFID tag reading (1=on, 0=off) RFID Deactivate Interval: The default value is 90 RFID Polling Interval: The default value is 100 RFID Reader Baud Rate: The default value is 57600 RFID Reader Type: The default value is 201 RFID Removal Interval: The default value is 600 RFID Send Interval: The default value is 120
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Servers Parameters
These settings allow for event based GPS data collected by the Rocket to be sent to three additional Servers simultaneously. Message Format: Select TAIP or NMEA from the drop down menu (TAIP format requires a 4 character vehicle id). Server Address: Enter the IP address of the server that will receive GPS data. Server Port: Enter the port that GPS data will be sent to. Vehicle I.D.: refers to the vehicle with the Rocket whose GPS data is being tracked. Enable Report to Avail: toggles on/off reporting GPS data to the AVaiL server. Utility does not recommend disabling this feature; doing so will restrict the capabilities of the UA Technical Support Team.
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4. The administrator/user may access the local administration pages (default address - http://192.168.2.1:3001) by accessing the device wireless or by crossover cable and performing a configuration update from the Administration page.
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When a device is powered on and has a current status time (cellular connection) the Administrator may right click on the device description and select Get Configuration Now to perform any pending configuration changes or firmware updates.
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After clicking Remove, the device will no longer display in the object subgroup but will remain in All Users and All Devices.
Note: Removing a User from a User Subgroup requires the same steps performed from the User Subgroup Assignment node.
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Removing Assignments
Removing assignments allows an Administrator to remove viewing privileges for a User group. From within the User subgroup: 1. 2. Expand the Assignments node and select the appropriate object subgroup Click the Remove button
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From within the Object subgroup: 1. 2. Expand the Assignments node and select the appropriate user subgroup Click the Remove button
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RFID Tags
RFID Tags use the Rockets Wi-Fi network making deployments simple and fast. The RFID Tags node contains RFID management functionality. 1. Expand the RFID Tags node 2. Select the options within the node to add new, edit, or delete RFID tags.
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2.
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2.
3.
A confirmation message will appear once the tag has been deleted.
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Device Images
Device images are used to manage the icons that will appear for a device on the AVaiL map. Images may be configured for the image or stale image fields when editing a device. In order to view a specific icon, the image .bmp file must be stored on the local computer. AVaiL images are located in the C:\Program Files \AVaiL\images directory. Existing images may be edited as desired. To add new images: 1. Expand the Device Images node. 2. 3. 4. Click Add Device Image. Populate the Description with the file name. Click the Save button.
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Grid View
To quickly find Devices within All User and All Devices or any other Group, the Administrator my use the Device Members Grid View. Grid View allows administrators to find for Devices using multiple search criteria. Grid View also provides the ability to sort devices to find reporting times, descriptions and serial numbers. A Grid View is also available for the Vehicle group that will display all attributes of the vehicles stored and provides the ability to sort by Description, Year, License, VIN, Device ID, or one of the five custom fields.
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4. A list of all the devices within that particular Object Subgroup will display. Grid View displays the following columns: Device ID Locator (Serial Number) District Description DeviceIP (last reported Cellular IP) DeviceGpsTS (last reported GPS time) DeviceStatus (last GPS Status see Appendix B)
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This example displays data sorted by the DeviceStatusTS, notice the dates are displayed in descending order.
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3. Hit Enter or Check the Filter Box to see the results for your search data.
Note: Custom searches may be created by selecting [Custom] as the Search Field. You many then define a SQL WHERE clause such as Id = 2475 or Description LIKE *Box Truck.* Click Enter or check the filter box to view results matching your custom search parameters.
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From there, you may edit the Device as described in the Editing/Viewing a Single Device Configuration section of this manual.
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View Vehicles
To change to the vehicle view: 1. Click View in the bottom right corner of the RCM screen. 2. 3. Choose View Vehicles. Click Apply
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Selecting View Vehicles will update the descriptions in the navigation tree to display the vehicle description assigned to a device.
Selecting a vehicle description allows the Administrator to make edits to the Vehicle information. See the Editing a Vehicle section for further information on this topic.
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View Devices
To view devices: 1. Select View from the bottom right corner of the RCM screen. 2. 3. Choose View Devices. Click Apply
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Vehicles
Vehicle information is used to manage device information by vehicle description in addition to the Rocket serial number. Expand the Vehicles node from the navigation tree to view the Vehicles Grid View, or All Vehicles.
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Within All Vehicles the Administrator may view, add, or delete vehicles.
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3.
Click Save.
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Vehicles Information
Vehicle information provides the ability to record the color, make, model and type of a vehicle being tracked. If the Color, Make, Model, and Type drop down menus do not contain the value desired, Use the Vehicle Colors, Vehicle Makes, Vehicle Models, or Vehicle Types folders to add new values to the RCM application.
Note: Once a value for color, model, make and type is added to RCM, these values may not be edited or deleted.
Vehicle Colors Expand the Vehicle Colors node on the navigation tree to view existing color values. To add new values: 1. Click Add Vehicle Color. 2. 3. Enter the new color in the Description field. Click Save.
The new color will be added to the list of available Vehicle Colors.
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Vehicle Makes Expand the Vehicle Makes node on the navigation tree to view existing vehicle make values. To add new values: 1. Click Add Vehicle Make. 2. 3. ]8Enter the new make in the Description field. Click Save.
The new make will be added to the list of available Vehicle Makes.
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Vehicle Models Expand the Vehicle Models node on the navigation tree to view existing vehicle model values. To add new values: 1. Click Add Vehicle Model. 2. 3. Enter the new model in the Description field. Click Save.
The new model will be added to the list of available Vehicle Models.
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Vehicles Types Expand the Vehicle Types node on the navigation tree to view existing vehicle type values. To add new values: 1. Click Add Vehicle Type. 2. 3. . Enter the new type in the Description field. Click Save.
The new vehicle type will be added to the list of available Vehicle Types.
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Deleting Items
Deleting Districts, Groups, Subgroups, Users, Devices, and Vehicles is straightforward. You can delete an item completely from the system:
Deleting Districts
1. Expand the District node within the tree 2. Select the District you want to delete by clicking on it 3. Click Delete
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Deleting Groups
Deleting Groups removes the group and all the assignments within that Group. 1. Highlight the Group in the tree 2. Click Delete
Note: When a group is deleted, all subgroups and assignments within the group are also deleted.
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Deleting Subgroups
Deleting Subgroups removes a subgroup from a group and also removes the assignments within the subgroup. 1. Select the Subgroup you want to delete 2. Click Delete
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If a User is deleted from the system in error, they may be added by following the steps provided in the Adding a New User section of this manual.
Note: If a device is removed in error, please contact the Utility Technical Support Team in order to restore the object information.
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Deleting Vehicles
To delete a vehicle: 1. Expand the Vehicles node in the navigation. 2. Search for the Vehicle to be deleted 3. Highlight the Vehicle by clicking on it 4. Click Delete.
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Group A
Group B
Group C
Users Subgroup 1
Object Subgroup 2
Users Subgroup 3
Users Subgroup 4
Object Subgroup 5
Object Subgroup 6
Users Subgroup 7
Users Subgroup 8
Object Subgroup 9
Users Subgroup 1
Users Subgroup 3
Object Subgroup 2
Object Subgroup 6
Object Subgroup 9
User 10
User 11
User 30
User 31
Device 20
Device 21
Device 60
Device 61
Device 90
Device 91
When User 10 logs in, the application will display this heirarchy of Users and Devices
When User 31 logs in, the application will display this heirarchy of Users and Devices
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2012 Utility, Inc. 1484 Brockett Road Tucker, Georgia 30084 (404) 816-0300