Amy Underkofler

1220 Buttonwood St. Philadelphia, PA 19123 (858) 405-4263 -8863 amyunders@gmail.com

OBJECTIVE
Experienced program analyst and logistics planner with over four years of federal service seeking a private sector opportunity in New York City. Possesses project management and logistics expertise with proven success managing operations in a fast-paced, technology based, and politically charged environment. Able to adapt quickly to changing priorities and brings a unique blend of strategic thinking, analytical and problem-solving skills, and energy that drives change and innovation.

ACHIEVEMENTS
Served as the National Logistics Chief on over thirty federally declared disasters responsible for procurement and accountability of $100 million in federal assets. Deployed to five regional and local level disasters including hurricanes Irene, Lee, and Sandy. Promoted 3 GS Levels in four years and received fourteen cash and time off awards for leading efficient and successful emergency response operations and project innovation. Established a team to design, build, train, and implement multiple SharePoint enterprise systems including collaborative team workspaces for over 40 divisions, funding and resource tracking tools to consolidate records from fifteen specialized systems into one easy to access location, and 200 intranet webpages. Served as project manager on the Single Point Order Tracking system design and implementation project that included defining and refining requirements, coordinating with developers and programmers on system functionality, and ensuring all deliverables met established timeline and utilizing internal resources exclusively that ensured zero net cost for the agency.

WORK EXPERIENCE
Federal Emergency Management Agency (FEMA) June 2009-Present Program Analyst/Logistics Planner Developed and prepared policy statements, process guides, standard operating procedures, and job aids for regional and national emergency response centers streamlining and increasing efficiency of resource sourcing and reporting. Developed metrics to measure operational efficiency of federal emergency response and ensure compliance with congressionally mandated standards and thresholds. Researched and compiled operations and supply chain data into easy to understand quarterly reports for congressional hearings on disaster spending and readiness. Set priorities for federal logistics response, converted senior management ideas into obtainable objectives, ensured that all required tasks were executed in a timely and complete manner. Interfaced with government and private sector stakeholders to ensure unity of effort for all actions. Member of the iFEMA pilot program that trained and utilized mobile communication and data devices for government emergency response operations. Worked on transitioning data into the DHS cloud and investigated and developed tools and apps that improved disaster mobilization efficiency. Careers in Non-Profits Administrative Assistant December 2008 May 2009

Amy Underkofler
1220 Buttonwood St. Philadelphia, PA 19123 (858) 405-4263 -8863 amyunders@gmail.com

Built efficiency and effective responsiveness into existing operations and helped define new operational strategies for collecting, retaining, and reporting out on client and donor profiles. Served as a technical lead for the design and development of a national donor database.

Seattle Yacht Club June 2005 October 2008 Head Sailing Instructor Organized and managed a $200,000 grossing Junior Sailing Program managing over forty instructors with a $250,000 budget and increased student attendance by 10% in three summers. Increased sailing instruction rigor by developing and refining the sailing curriculum, implementing the US Sailing qualification standard, and recruiting collegiate level instructors. University of Washington September 2005 June 2008 Research Assistant Facilitated a strategic planning process that developed goals and objectives for a faculty database that increased efficiency and ensured internal staff could manage dataset internally eliminating contractor support expense. Designed and built student friendly website space to support online collaboration and coursework as part of a University Grant to expand research on religion and violence.

EDUCATION
The Graduate School (USDA), Washington, DC Earned 30 credits towards a Graduate Certificate - 2009-2012 Project and Program Management University of Washington, Seattle, WA Masters of Arts International Studies - 2008 Concentration in Economics of Religion in the Middle East Bachelors of Science Mechanical Engineering - 2001 Concentration in System Design Eastern Washington University, Cheney, WA Masters of Arts History - 2003 Concentration in Social History

ADDITIONAL SKILLS
Expert using Microsoft Office Products to include Word, Excel, Access, PowerPoint, Visio, SharePoint and SharePoint Designer. Proficient in ArcGIS, WebEOC, and other emergency management supply-chain, mapping, and funding systems. DHS Tier II Contracting Officer Technical Representative