Professional Documents
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Vancouver
Calgary
Toronto
Principle
8
We
will
be
open
about
the
procedures
used
to
manage
your
personal
information.
The
most
up-to-date
version
of
our
privacy
policy
is
available
in
its
entirety
at
www.abacasolutions.com
Principle
9
At
their
request,
we
will
advise
individuals
of
what
personal
information
we
have
in
our
possession
or
control
about
them,
what
it
is
being
used
for,
and
to
whom
and
why
it
has
been
disclosed.
Clients
have
the
right
to
review
and
obtain
a
copy
of
their
personal
information
on
record
in
our
individual
offices
by
contacting
their
account
executive.
Principle
10
Individuals
may
challenge
our
compliance
with
this
Privacy
Policy.
ABACA
will
respond
to
individual
complaints
and
questions
relating
to
privacy.
We
will
investigate
and
attempt
to
resolve
all
complaints
and
we
will
report
our
findings
to
the
individual
in
most
instances
within
thirty
days.
Type
II
SSAE
16
SOC
1
Certification
-
is
issued
by
the
Auditing
Standards
Board
of
the
American
Institute
of
Certified
Public
Accountants
(AICPA)
to
organizations
that
typically
provide
services
to
other
organizations
that
involve
transaction
processing
and
the
securing
of
data
used
to
perform
these
services.
An
auditor's
report
details
the
ability
for
a
service
provider's
ability
to
offer
adequate
controls
and
safeguards
when
they
host
or
process
data
belonging
to
their
customers.
International
ISAE
3402
Certification
-
is
issued
under
International
Standards
for
Assurance
Engagements
(ISAE)
3402.
An
auditor's
report
provides
assurance
that
the
service
business
is
maintaining
effective
and
efficient
internal
controls
related
to
financial,
information,
or
security
reporting.
This
examination
and
report
is
similar
to
and
issued
in
conjunction
with
an
SSAE
16
SOC
1
report.
To
provide
complete
privacy
and
confidentiality
of
our
client
files,
we
implement
a
multi-level
security
system
utilizing
encrypted
passwords,
128-bit
and
256-bit
SSL
encryption
and
user-security
certification
protocols
across
ABACA's
network.
Upon
the
completion
of
work
assignments
and
compliant
with
ABACA
Terms
and
Conditions,
all
data
is
fully
purged
from
the
system.
Security Infrastructure
In delivering its professional services, relevant data is temporarily placed on a dedicated ABACA server systems environment in Canada. Our SaaS as well as business-critical applications also reside within this network infrastructure. Operating within a highly controlled systems environment, ABACAs offshore production facility and personnel deploy thin-client systems where only users and groups authenticated by their domain credentials are able to access designated applications and data files. At all times all data and information remains in Canada. All communications are provisioned through a full-featured Canadian systems management console. We have a complete paperless environment, and there is no access to printers, or removable media devices. ABACAs cloud-systems service provider implements complete redundancy procedures at the data-center level and have the following certifications: CICA 5970 is a Canadian standard administered by the Canadian Institute of Chartered Accountants. Designation under this program encompasses specific requirements for service providers managing customer data and focuses heavily in the areas of compliance, security and access. In addition, this certification addresses the topics of backup and recovery, computer operations and facility infrastructure.
As an ABACA customer, you are provided with secure system login credentials. We monitor the access and management of such passwords to ensure proper authentication and authorization to the ABACA WorkFlow system and back-end server resources for the uploading and downloading of work files. This can include password rules such as complex passwords with alpha and numeric characters or rules that require users to change passwords at predefined intervals. Within ABACA, accountants assigned to client work are authorized according to responsibility or line of business (corporate tax, personal tax, bookkeeping). We also offer support for single sign-on across multiple applications, the use of reverse proxy to provide additional security and encryption capabilities, and more.
Our Commitment
We respect and protect the privacy and confidentiality of personal and business information that is entrusted to us in the course of rendering services to our clients. Our accountants are governed by rules of professional conduct that have always and will continue to guarantee the privacy and confidentiality of your personal information.
About
ABACA
Solutions
Since
2006,
ABACA
Solutions
has
been
helping
a
spectrum
of
small,
mid-sized
and
large
Canadian
accounting
firms
apply
greater
levels
of
efficiency
into
their
practices,
generate
higher
rates
of
productivity
and
yield
higher
returns
from
their
existing
human
resource
assets.
ABACA
delivers
specialized
professional
services
that
focus
on
optimizing
key
segments
of
the
production
process
for
Canadian
corporate
and
personal
tax.
T:
877.782.8933
E:
info@abacaSolutions.com
Vancouver
I
Calgary
I
Toronto