BEGPRODNO : M-INT-00073909

BEGBATES : 265A-NY-280350-302-24941
DATE = 09/13/2001
FBIDESCR : INTERVIEW OF JAMES R JARVIE
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

JAMES R JARVIEl |
I I was contacted at nis place or :: 0/11
employment. AMERICAN AIRLINES Operations Center, regarding the }'L L
highjacking of flight 77 on September 11,2001. JARVIE provided Personal
his date of birth asi land, his Social Security Account Privacy
Number SSAN as | JJARVIE advised as follows:

He has been a Fleet Service Clerk for forty two years.

His duties include guiding the planes in and out, loading and
unloading baggage and mail freight, cleaning the interior of the
airplane, and handling waste disposal from the lavatories. He was
off on Monday and Tuesday, September 10th and 11th.

JARVIE stated that he has never been arrested. He Is not

aware of anyone in his family ever being arrested. No one has ever
asked him to put something on an airplane, nor has anyone asked him
to give anything to a passenger. He did not put anything on flight
77/144, nor did he give anything to a passenger of flight 77. No
one has asked him about security at the airport, nor has anyone
asked for photographs of the cockpit of any of their airplanes. He
has not given anyone a tour of the gate facilities, nor has he seen
any other employee giving a tour of the gate facilities other than
to a new employee or children. He is not, nor is any member of his
family, or circle of friends, a member of a radical political
group, a radical religious group, or a terrorist group. He has no
knowledge of who was involved in the hijacking of Flight 77.

JARVIE advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. JARVIE stated that he has challenged people if he does
not see a badge. The challenges were resolved in that their badge
was out of sight. He has not encountered any unauthorized
individual in secure space.

Investigation on at
9/13/01 Dulles, VA 9/11 Law
...--- Enforcement
File# • Date dictated p
265D-NY-280350-302 9/15/01 1 rivac)
by i I

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:26 am Page 1

 [PDF page 1]

September 10,2003926am Page 2

BEGPRODNO : M-INT-00074011
BEGBATES : 265A-NY-280350-302-25056
DATE = 09/13/2001
FBIDESCR : INTERVIEW OF BRENDA BROWN
FULLTEXT : FD-302 (Rev. 10-6-95)

.... ... ' / / Personal

FEDERAL BUREAU OF INVESTIGATION ... , / Privacy

... ' Date of transcription 09/17/2001

BRENDABROWN.I I
I I was contacted at her place of employment AMERICAN
AIRLINES Operations Center at Dulles Ajrport in regards to the
hijacking of flight 77 on September 11,2001. BROWN provided her
date of birth a3__ land her Social Security Account
Number SSAN asl I BROWN advised as follows:
She has been an Operations Agent for twenty seven years.
Her duties include all matters pertaining to the "ticket lift
operation" which handles all operations regarding the ticket
counter, boarding and deplaning passengers, baggage service and
dispatching flights. She was off on Sunday and Monday and worked
Tuesday, September 11, 2001, from 5:30am until 2:00pm. She worked
at the main ticket counter checking in passengers with tickets in
First Class and those that had Executive Platinum, Gold and
Platinum Club memberships.
BROWN stated that she checked in passengers for flight TJT
who were in the first class cabin or had the above memberships.
BROWN recalled checking in Mr. YAMNICKY, an older white male, as he
had a problem with his ticket that had been obtained from a travel
agent. YAMNICKY was not upset over the problem with his ticket, .
and she was able to resolve it for him. She also recalled checking /
in Mr. DROZ, a middle aged white male. She recalled Mr. DROZ as
she knows an individual by the name of DROST and this man
pronounced his name the same way. BROWN advised that she also
checked in a female passenger for flight 77 and may have checked in
one or two others. BROWN explained that ticket agent DIANE (£EEDS
worked next to her and also checked in passengers for flight 77.
LEEDS was tied up with a husband and wife who were flying to Maui
and had problems with their tickets and an award coupon they were
trying to use.
BROWN stated that it was a light travel day and there was
not a long wait in line to check in. BROWN could not recall
checking in any coach passengers, nor could she remember checking
in any Arab males or anyone acting suspicious. BROWN advised that
later in the evening she and ticket aqenti .. rere
discussing the events of the day, and! Xas distraught as she

Investigation on at
9/13/01 Dulles, VA o/i I T
9/11 Law
File # Date dictated Enforcement
265D-NY-280350-302 9/17/01 Privacy
t>y i 1 '
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am Page 1

 [PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of BRENDA BROWN , On 9/13/01 .Page 2

recalled checking in two Arab males for flight 77.1 I told

her that one of the individuals did not speak English. BROWN did
not recall seeing anyone in the coach check-in line that appeared
suspicious.

BROWN stated that if a passenger is acting strange or she

does not like the answers they gave to some of the questions asked,
she will put them on the "pull list" and /or call down to the gate
to tell the gate agent of the problem. BROWN advised that if
someone is put on the "pull list", their luggage is not put on the
plane until the passenger presents himself for boarding. BROWN
stated that she will also put a passenger on the "pull list" if
they do not have a picture ID, if they refuse to answer the
security questions, or if they make an inappropriate comment.
BROWN advised that if a passenger says the word "bomb" she calls
the airport police and her supervisor.

BROWN stated that approximately two months ago she was

working at a gate and saw a man with a utility knife on top of his
carry on bag. She challenged the man and he said that there were
five or six of them with similar knives. BROWN advised that the
knives all had approximately four inch blades and were the type
used to cut boxes. BROWN stated that he was shocked that airport
security had let these people through. BROWN advised that she
tried to make an issue out of the incident, however the security
people were not interested.

BROWN stated that she has never been arrested. She lives
alone and is not aware of anyone in her family ever being arrested.
No one has ever asked her to put something on an airplane, nor has
anyone asked her to give anything to a passenger. She did not put
anything on flight 77/144, nor did she give anything to a passenger
on flight 77. No one has asked her about security at the airport,
nor has anyone asked for photographs of the cockpit of any of their
airplanes. She has not given anyone a tour of the gate facilities,
nor has she seen any other employee giving a tour of the gate
facilities other than to a new employee or children. She is not,
nor is any member of her family, or circle of friends, a member of
a radical political group, a radical religious group, or a
terrorist group. She has no knowledge of who was involved in the
hijacking of Flight 77.

BROWN advised that she has a green badge that gets her on
the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. BROWN stated that she has challenged people if she does

[PDF page 2]

FD-302a(Rev. 10-5-95)

September 10, 2003 9:31 am Page 2

 265D-NY-280350-302

Continuation of FD-302 of BRENDA BROWN , On 9/13/01 , Page 3

not see a badge. The challenges were resolved in that their badge
was out of sight. She has not encountered any unauthorized
individual in secure space.

[PDF page 3]

September 10, 2003 9:31 am Page 3

BEGPRODNO : M-INT-00074624
BEGBATES : 265A-NY-280350-302-25809
DATE = 09/14/2001
FBIDESCR : CONTACTED KENT JAY DEEBEN
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/19/2001

IWaS Contacted at his place of

employment. AMbKlUAN AIRLINES E Operations Center, in regards to the ...... '.'.'.'.'.-••-••
hijacking of flight 77 on September 1 1 .2001.- CEEBEN provided his 9/11
date of birth asL_ / and his Social Security Account Personal
Number SSANa3_____yDEEBEN advised as follows: „.
fnvacy
He has been a Fleet Service Clerk for ten years. His
duties include guiding the planes in and out, loading and unloading
baggage and mail freight, cleaning the interior of the airplane and
handling waste disposal from the lavatories. He was off on Monday,
Tuesday and Wednesday, September 10th through the 12th. DEEBEN
stated that on Monday, September 10, 2001, he was scheduled to work
2:30pm until 7:30pm. DEEBEN advised that HAROLD SNELLINGS took his
shift.

DEEBEN stated that he has never been arrested. He is not

aware of anyone in his family ever being arrested. No one has ever
asked him to put something on an airplane, nor has anyone asked him
to give anything to a passenger. He did not put anything on flight
77/144, nor did he give anything to a passenger of flight 77. No
one has asked him about security at the airport, nor has anyone
asked for photographs of the cockpit of any of their airplanes. He
has not given anyone a tour of the gate facilities, nor has he seen
any other employee giving a tour of the gate facilities other than
to a new employee or children. He is not, nor is any member of his
family, or circle of friends, a member of a radical political
group, a radical religious group, or a terrorist group. He has no
knowledge of who was involved in the hijacking of Flight 77.

DEEBEN advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of American
Airlines. DEEBEN stated that he has challenged people if he does
not see a badge. The challenges were resolved in that their badge
was out of sight. He has not encountered any unauthorized
individual in secure space.

Investigation on at
9/14/01 Dulles, VA .
9/11 Law
File # ..Date<*ctaf.ed Enforcement
265D-NY-28035Q-302 9/19/01 „.
by I I ' Pnvac3T

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am Page 1

 [PDF page 1]

September 10,2003 9:31 am Page 2

BEGPRODNO : M-INT-00074639
BEGBATES : 265A-NY-280350-302-25837
DATE = 09/14/2001
FBIDESCR : JOHNSON JOYCE
FULLTEXT : FD-302 (Rev. 10-6-95)

FEDERAL BUREAU OF INVESTIGATION __.....---""''''•• •-'"",•-''' Personal

. --""" ... ..-•'" Privacy
...... Date of.transcription 09/22/2001

JOYCE JOHNSOISLL
Jwas contacted at tier-place of employment.
AMERICAN AIRLINES Operations Center, in regards to the hijacking of
flight 77 on September 11,2001. JOHNSON provided her date of
birth asL I and her Social Security Account Number
SSAN ail 1 JOHNSON advised as follows:

She has been employed by AMERICAN AIRLINES since 1966,

and is currently the Premium Service Representative at the
Admiral's Club. JOHNSON explained that travelers can join the
Admiral's club for a fee. At the club they can relax, use a
computer or a conference room, and she is there to help them with
boarding passes, telephone calls and other services. JOHNSON
stated that she has access to the gate area and the airplanes but
practically speaking, she has no reason to be in the airplanes.
JOHNSON advised that she rarely leaves the club. JOHNSON stated
that she was off on Monday, Tuesday, and Wednesday, September 10th
through the 12th.

JOHNSON stated that she has never been arrested. She is

not aware of anyone in her family ever being arrested. No one has
ever asked her to put something on an airplane, nor has anyone
asked her to give anything to a passenger. She did not put
anything on flight 77/144, nor did she give anything to a passenger
of flight 77. No one has asked about security at the airport, nor
has anyone asked for photographs of the cockpit of any of their
airplanes. She has not given anyone a tour of the gate facilities,
nor has she seen any other employee giving a tour of the gate
facilities other than to a new employee or children. She is not,
nor is any member of her family, or circle of friends, a member of
a radical political group, a radical religious group, or a
terrorist group. She has no knowledge of who was involved in the
hijacking of flight 77.

JOHNSON advised that she has a green badge that gets her
on the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. JOHNSON stated that she has challenged people if she
does not see a badge. The challenges were resolved in that their

Investigation on at
9/14/01 Dulles, VA

File # Date dictated

265D-NY-28Q350-302 9/19/01
by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am Page 1

 [PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of JOYCE JOHNSON , On 9/14/01 .Page 2

badge was out of sight. She has not encountered any unauthorized
individual in secure space.

[PDF page 2]

September 10, 2003 9:31 am Page 2

BEGPRODNO : M-INT-00076110
BEGBATES : 265A-NY-280350-302-27626
DATE = 09/12/2001
FBIDESCR : EDNA ESCUADRO
FULLTEXT : FD-302 (Rev. 10-6-95)

-1-

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

FDNA FSPi lAnprv I '" r-...
I V/as onntanteri at hpr plara of ,._
employment. AMERICAN AIRLINES Operations Center, in regards to the -••••""':"'Q /i i
hijacking of flight 77 on September 11,2001, after it left Dulles _- ;;:::::::;:::: -V11
Airport. ESCUADRO provided her date of .birth as\n Personal
the Philippines, and her Social Security Account Number SSAN as Privarv
im___J ESCUADRO advised as follows:

She has been employed as a Fleet Service Clerk for five

years. Her duties include guiding the planes in and out, loading
and unloading baggage and mail freight, cleaning the interior of
the airplane, and handling waste from the lavatories. ESCUADRO
stated that on Monday, September 10th, she worked from 14:30 until
19:30 for MIKE MUELLER. She also worked from 20:30 September 10th,
until 1:30am on September 11th, for IMTENAN SAEED. ESCUADRO
advised that in addition to regular days off, an employee can take
up to 24 days off every three months. ESCUADRO explained that the
employee who takes off does not get paid and the individual who
works their hours, gets paid. ESCUADRO stated that MUELLER always
takes off, and SAEED asked her to work for him as his wife recently
had a baby and he wanted to spend time with his family. SAEED also
goes to school.

ESCUADRO advised that DAVID PIOLI parked flight 144 when

it arrived, and NICOLE SUMMERS unloaded the bags from the aft cargo
hold. She and CARLOS PEDEMONTE loaded the bags on to the cart and
drove them over to the main terminal and unloaded them. ESCUADRO
stated that she saw SUMMERS close the aft cargo door, but she could
not verify that the hold was empty. When she returned she went to
the line room to wait for the next flight. ESCUADRO advised that
the mail freight people were handling the mail for flight 144.
ESCUADRO advised that after she worked flight 1938, she
saw SAEED outside the break room. ESCUADRO estimated that she saw
SAEED at approximately 10:00pm. ESCUADRO stated that she asked
SAEED what he was doing there since she was working his hours, and
he told her he had to xerox the birth certificate for his baby in
order to get family leave. ESCUADRO advised that SAEED asked her

Investigation on at
9/12/01 Dulles, Virginia
File # Date dictated
265D-NY-?ftn3Rn-3n9 9/15/01
by9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:32 am Page 1

 [PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350

to work some additional hours for her over the rest of September.
Continuation of FD-302 of , On Page
ESCUADRO agreed to work some additional shifts for him. ESCUADRO

9/11 Personal Privacy

ESCUADRO stated that she has never been arrested. She

lives with her sister and her family and is not aware of them ever
being arrested. No one has ever asked her to put something on an
airplane, nor has anyone asked her to give anything to a passenger.
She did not put anything on flight 77/144, nor did she give
anything to a passenger of flight 77. No one has asked her about
security at the airport, nor has anyone asked for photographs of
the cockpit of any of their airplanes. She has not given anyone a
tour of the gate facilities, nor has she seen any other employee
giving a tour of the gate facilities other than to a new employee
or children. She is not, nor is any member of her family, or
circle of friends, a member of a radical political group, a radical
religious group, or a terrorist group. She has no knowledge of who
was involved in the hijacking of Flight 77.

ESCUADRO advised that she has a green badge that gets her
on the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. ESCUADRO stated that she has challenged people if she
does not see a badge. The challenges were resolved in that their
badge was out of sight. She has not encountered any unauthorized
individual in secure space.

[PDF page 2]

September 10, 2003 9:32 am Page 2

BEGPRODNO : M-INT-00076364
BEGBATES : 265A-NY-280350-302-27918
DATE = 09/12/2001
FBIDESCR : ANGELE DAWN CUE
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

ANGELE DAWN CUE. I \ I

place of employment AMERICAN AIRLINES Operations Center, regarding

flight 77 that was hijacked on September 11, 2001. after it left
i airport. CUE provided her date of birth asi I
Jand her Social Security Account Number SSAN asf 1
! advised as follows:

She was a Ramp Clerk for Sabre in Tulsa. Oklahoma from

February 18, 1995, until December 27,1998. She was rehired as a
Ramp Clerk at Dulles on August 28,2000. Her duties include
guiding the planes in and out, loading and unloading baggage and
mail freight, cleaning the interior of the airplane, and handling
waste disposal from the lavatories. She was off Sunday and was
supposed to work 3:15pm until 9:45pm on Monday, September 10, 2001.
CUE stated that she had "tipped in*, or guided in, the Chicago
flight that her husband and baby were passengers on. CUE advised
that she unloaded the bags on that flight. Her supervisor told her
that it was a light night and the turn around of that flight only
had eight bags, so he told her she could leave at 7:37pm with her
family. CUE stated that she left work before flight 144 arrived.

CUE stated that she has never been arrested. She lives
with her husband and is not aware of him ever being arrested. No
one has ever asked her to put something on an airplane, nor has
anyone asked her to give anything to a passenger. She did not put
anything on flight 77/144, nor did she give anything to a passenger
of flight 77. No one has asked her about security at the airport,
nor has anyone asked for photographs of the cockpit of any of their
airplanes. She has not given anyone a tour of the gate facilities,
nor has she seen any other employee giving a tour of the gate
facilities other than to a new employee or children. She is not,
nor is any member of her family, or circle of friends, a member of
a radical political group, a radical religious group, or a
terrorist group. She has no knowledge of who was involved in the
hijacking of Flight 77.

CUE advised that she has a green badge that gets her on
the Dulles Airport property and to the gate area of AMERICAN

Investigation on at
9/12/01 Dulles, Virginia

File # Date dictated

265D-NY-280350-302 9/15/01
by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am Pase

 (PDF page 1]

FD-302a (Rev. 10-6-95)

265D-WF-280350

Continuation of FD-302 of ANGELE DAWN CUE , On 9/12/01 .Page 2

AIRLINES. CUE stated that she has challenged people if she does
not see a badge. The challenges were resolved in that their badge
was out of sight. She has not encountered any unauthorized
individual in secure space.

CUE advised that EDNA ESCUADRO told her that she was
working for IMTENAN SAEED on the evening of September 10, 2001, but
SAEED came in anyway that night to xerox some documents!
9/11 Personal Privacy

CUE advised that she has always been concerned about the
food service on airplanes as they can go up to the airplanes
anytime to put food on board without supervision.

[PDF page 2]

September 10, 2003 9:33 am Page 2

BEGPRODNO : M-INT-00076381
BEGBATES : 265A-NY-280350-302-27931
DATE = 09/12/2001
FBIDESCR : KENNETH MICHAEL PAYNE
FULLTEXT : FD-302 (Rev. 10-6-95)

-1-

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

KENNETH MICHAELPAYNFl I
I ~L was contacted at his place of :::::::::;:;:,,,
employment, AMERICAN AIRLINES Operations Center at Dulles Airport -V 1 1
in regards to the hijacking of flight 77 after it left Dulles Personal
Airport. PAYNE provided his date of birth as} 1 and his
Social Security Account Number SSAN as£ fPAYNE
advised as follows:

PAYNE has been a Fleet Service Clerk since March 10,

1988. His duties include guiding the planes in and out, loading
and unloading baggage and mail freight, cleaning the interior of
the airplane, and handling waste disposal from the lavatories. He
was off September 9th and 10th. He returned to work on September
11,2001,at3:45pm.

PAYNE stated that he has never been arrested. He lives

alone and is not aware of anyone in his family ever being arrested.
No one has ever asked him to put something on an airplane, nor has
anyone asked him to give anything to a passenger. He did not put
anything on flight 77/144, nor did he give anything to a passenger
of flight 77. No one has asked him about security at the airport,
nor has anyone asked for photographs of the cockpit of any of their
airplanes. He has not given anyone a tour of the gate facilities,
nor has he seen any other employee giving a tour of the gate
facilities, other than to a new employee or children. He is not,
nor is any member of his family, or circle of friends, a member of
a radical political group, a radical religious group, or a
terrorist group. He has no knowledge of who was involved in the
hijacking of Flight 77.

PAYNE advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of American
Airlines. PAYNE stated that he has challenged people if he does
not see a badge. The challenges were resolved in that their badge
was out of sight. He has not encountered any unauthorized
individual in secure space. PAYNE explained that only a pilot can
walk around the airplane without a green badge, but even the pilot
must have an AMERICAN AIRLINES employee's badge.

Investigation on at
9/12/01 Dulles, Virginia

File # Date dictated

9fi5n-MV-9An35n-qn9 9/15/01
by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am Page 1

 [PDF page 1]

FD-302a (Rev. 10-6-95)

265D-WF-280350

Continuation of FD-302 of KENNETH MICHAEL PAYNE , On 9/12/01 .Page 2

PAYNE advised that approximately two years ago, BRITISH

AIRWAYS shared a baggage carousel with AMERICAN AIRLINES. One time
he saw bags being sent through the screener without anyone sitting
at the monitor. PAYNE stated that he reported the event to BRITISH
AIRWAYS and it was resolved. PAYNE advised that approximately
three weeks ago he saw bags on the carousel going through the
machine but the screener was not looking at the monitor. The
screener put stickers on all of the bags without paying attention
to the results of the monitor. PAYNE stated that he did not report
this and did not give it any more thought until the events of
September 11, 2001.

[PDF page 2]

September 10, 2003 9:33 am Pa9e 2

BEGPRODNO : M-INT-00076398
BEGBATES : 265A-NY-280350-302-27956
DATE = 09/12/2001
FBIDESCR : ERIC SCOTT KALBAUGH
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

ERIC SCOTT KALBAUGH. I I ...

I ~l was contacted at his place of ..
employment, AMERICAN AIRLINES Operations' Center; Dulles Airport., in .._.
regards to Flight 77 that was hijacked on September 11, 2001, after ...'^-^'-•-•-••^•"•: ,
it departed from Dulles Aimort.. XALBALJQH nrnvlriacf his ffata of / l-V 11
birth af _J, and his Social Security Account Number as . Personal
SSAli^ fRALBAUGH advised as follows: Privacy

He has been a Junior Fleet Service Clerk since January 3,

2000. His duties include guiding the planes in and out, loading
and unloading baggage and mail freight, cleaning the interior of
the airplane, and handling waste disposal from the lavatories.

KALBAUGH stated that his scheduled work hours for Monday,

September 10, 2001, were 12:15pm until 6:45pm, however he stayed
until 8:45pm. KALBAUGH advised that he did not have anything to do
with Flight 144 from Los Angeles as he was getting off duty when it
arrived. On Tuesday, September 11, 2001, he arrived at 11:45am,
but was unable to get to terminal D so he went home.

/He lives with his parents and is not aware of

anyone in nis tamily ever being arrested. No one has ever asked
him to put something on an airplane, nor has anyone asked him to
give anything to a passenger. He did not put anything on flight
77/144, nor did he give anything to a passenger of Flight 77. No
one has asked him about security at the airport, nor has anyone
asked for photographs of the cockpit of any of their airplanes. He
has not given anyone a tour of the gate facilities, nor has he seen
any other employee giving a tour of the gate facilities other than
to a new employee or children. He is not, nor is any member of his
family, or circle of friends, a member of a radical political
group, a radical religious group, or a terrorist group. He has no
knowledge of who was involved in the hijacking of Flight 77.

KALBAUGH advised that he has a green badge that gets him

on the Dulles Airport property and to the gate area of AMERICAN

Investigation on at
9/12/01 Dulles, VA

File # Date dictated

265D-NY-280350-3Q2 9/15/01
by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am Page 1

 [PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of ERIC SCOTT KALBAUGH , On 9/12/01 , Page 2

AIRLINES. KALBAUGH stated that he has challenged people if he does

not see a badge. The challenges were resolved in that their badge
was out of sight. Approximately two months ago he heard that
someone had encountered an individual from SWISS PORT in the bag
room. This person did not have a badge. He did not know who
encountered the individual or what the outcome was. He has not
personally encountered any unauthorized individual in secure space.

[PDF page 2]

September 10,2003 9:33 am Page 2

BEGPRODNO : M-INT-00076412
BEGBATES : 265A-NY-280350-302-27980
DATE = 09/12/2001
FBIDESCR : DAVID PIOLI
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

DAVID PIOLir
\ was f-.nntar.ted at his plara rrf : : : : 'n/1l

employment. AMERICAN AIRLINES Operations Center. Dulles Airport in ..... }f*•l

regards to the hijacking of flight 77 after it left Dulles airport. ... Personal
PIOLI provided his date of birth asl ~\and his .-•-""" Privarv
Social Security Account Number SSAN as| 1..PIOLI -
advised as follows:

He was employed as a Fleet Service Clerk from 1992, until

1998. He was rehired in August of 2001. His duties include
guiding the planes in and out, loading and unloading baggage and
mail freight, cleaning the interior of the airplane, and handling
waste disposal from the lavatories.

His shift for the week beginning September 8, 2001, is

from 3:15pm to 9:45pm. He worked flight 144 when it arrived from
Los Angeles on Monday, September 10th. His crew consisted of CUE,
PANTA, SUMMERS, and TURNIPSEED. PIOLI explained that since flight
144 was going to remain overnight, only he and NICOLE SUMMERS
handled the plane. Cleaning of the interior of the airplane was
handled by the overnight crew. PIOLI stated that he "tipped in" or
guided the flight in. Summers was the wing man. He hooked up the
plane so it would receive electricity. He unloaded the forward
cargo hold. PIOLI advised that the front cargo hold contained
about 10 bags and a couple hundred pounds of mail. PIOLI stated
that he made sure that the front cargo hold was empty, and then
locked the compartment and went to the aft cargo hold where SUMMERS
was unloading baggage. PIOLI advised that he asked SUMMERS if she
needed help and she told him she did not. PIOLI stated that he
helped the bag loaders put the bags on to the cart to be brought to
the main terminal. PIOLI further stated that QUAMI TWUM handled
the waste disposal of the lavatories from the exterior of the
plane. PIOLI explained that usually whoever handles the waste
disposal does not have to go on to the plane unless something is
clogged. PIOLI explained that he saw TWUM in the waste disposal
truck at the aft of the airplane. PIOLI did not know if TWUM went
into the airplane. PIOLI advised that after the airplane landed, a
mechanic put the chocks behind the wheels and walked around the
airplane. PIOLI stated that the mechanic walked around the

Investigation on at
9/12/01 Dulles, VA

File # Date dictated

?R5n-NV-9flmcin-qn? 9/15/01
by9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10,2003 9:34 am • Page 1

 [PDF page 1]

FD-302a {Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of DAVID PIOLI , On 9/12/01 , Page 2

airplane and may have checked to see if there were any mechanical
problems written up by the crew. PIOLI explained that he saw the
mechanic walk around the airplane, but he did not know if he walked
on board. PIOLI advised that he saw SUMMERS close the aft cargo
hold and they went back to the line room together to wait for their
next flight. PIOLI stated that the airplane was left at the gate
with the jetway rolled up to the door so the crew and the crew
chief could have access to the plane. PIOLI explained that the
electricity is not unhooked until the pilot authorizes the removal
of the line, so the airplane was hooked up all night. PIOLI
advised that he got off work that night at 9:45pm.

PIOLI stated that he returned to work at 3:00pm on

Tuesday. A coworker, BOB FURBUSH, told him that he pushed flight
77 away from the gate and that the pilot moved sooner than
expected. PIOLI explained that 757's and 737's need to be pushed
back from the gate with a tractor. The pilots are usually very
careful about waiting for the individual pushing them out to get
out of the way before they start the engines. PIOLI advised that
FURBUSH told him that the pilot must have been in a hurry as he did
not wait for FURBUSH to get out of the way and the wing came over
his head.

PIOLI stated that he has never been arrested. He lives

with his parents and is not aware of them ever being arrested. No
one has ever asked him to put something on an airplane, nor has
anyone asked him to give anything to a passenger. He did not put
anything on flight 77/144, nor did he give anything to a passenger
of flight 77. No one has asked him about security at the airport,
nor has anyone asked for photographs of the cockpit of any of their
airplanes. He has not given anyone a tour of the gate facilities,
nor has he seen any other employee giving a tour of the gate
facilities other than to a new employee or children. He is not,
nor is any member of his family, or circle of friends, a member of
a radical political group, a radical religious group , or a
terrorist group. He has no knowledge of who was involved in the
hijacking of Flight 77.

PIOLI advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. PIOLI stated that he has challenged people if he does
not see a badge. The challenges were resolved in that their badge
was out of sight. He has not encountered any unauthorized
individual in secure space.

[PDF page 2]

FD-302a (Rev. 10-6-95)

September 10, 2003 9:34 am Pa9e 2

 265D-NY-280350

Continuation of FD-302 of DAVID PIOLI , On 9/12/01 , Page 3

[PDF page 3]

September 10, 2003 9:34 am Page 3

BEGPRODNO : M-INT-00005069
BEGBATES : 265A-NY-280350-302-32188
DATE = 09/21/2001
FBIDESCR : BOB SCHULER, AMERICAN AIRLINES OPERATIONA CENTER, FORT WORTH
FULLTEXT : FD-302 (Rev. 10-6-95)

-1-

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/21/2001

Bob Schuler, American Airlines Operations Center. Fort

Worth, telephone number 817/967-6331 was contacted telephonically.
After being advised of the identity of the interviewing Agent and
the nature of the interview, he furnished the following
information:

American Airlines Operations Center employee Larry

Wansley had been contacted by a company in Tennessee. This company
claimed to have developed a device that could locate airline "black
boxes" at crash sites. This company was offering the technology in
an effort to find the "black boxes" from the airliners that crashed
into the World Trade Center.

Schuler contacted the company in Tennessee and determined

they did not have a device that was currently operating that could
locate an airline "black box". Schuler did not believe such a
device would be operational in the near future.

Investigation on at
09/21/2001 Dallas, TX telephonically

File # Date dictated

265A-NY-280350 09/21/2001
I9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

[PDF page 1]

September 10, 2003 9:35 am Page 1

BEGPRODNO : M-INT-00005589
BEGBATES : 265A-NY-280350-302-32767
DATE = 09/14/2001
FBIDESCR : ON 9/14/01, JOHN THORTON EVANS PROVIDED INFORMATION
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/20/2001

JOHN THORTON EVANS.' . . >
I ~lwas. contacted at his place of
employment, AMERICAN AIRLINES Operations-Center. Dulles Airport, in
regards to the hijacking of flight 77 on September 11, 200T. tVANS
provided his date of birth af I and his; SocialSecurity ";:::::::::::::: .
Account Number SSAN asf I EVANS advised as follows: ' ?9/l 1
He is a Customer Service Manager and has been with . , Personal
AMERICAN AIRLINES for twelve years. EVANS advised that on Sunday .. / Privacy
and Monday, September 10th and 11th, he worked 12:30pm until . .
9:00pm. On Tuesday he worked from 5:00am until 1:30pm. EVANS
stated that he works the ticket counter, prepares employee
schedules, reviews employee time cards, and relieves other managers,
as needed. EVANS advised that on Monday he parked in the East
reserve lot and reported to the Main Terminal. He spent most of .
the day at the ticket counter assisting ticket agents and handling
paper work. EVANS stated that he did not recall going over the
gate area at all that day. EVANS advised that he did not recall
seeing flight 144 when it arrived at the airport.
EVANS stated that on Tuesday he worked the ticket counter
at the Main Terminal. EVANS advised that he recalled closing out
flight 599 to Dallas that leaves at 8:00am. After that flight, he
went to his office to handle paper work for tfte rest of the
morning. EVANS stated that he did not have any contact with flight
77. /''' /

EVANS advised that former AMERICAN AIRLINES employee,

I \was from some country in the Middle East, exact
country unrecalled. I ftalked about how he was .trained to kill
and wore dark glasses and sat back and watched everyone. EVANS
stated thai T
EVANS stated that he has never been arrested. He is not
aware of any one in his family ever being arrested. No one has
ever asked him to put something on an airplane, nor has anyone asked
him to give anything to a passenger, other than a mother asking him
to take money to an unaccompanied minor on board a plane. He did
not put anything on flight 77/144, nor did he give anything to a

Investigation on at
9/14/01 Dulles, VA

File # Date dictated

265D-NY-280350-302 9/20/01
Harvey E. Barlow
by Phyllis M. Sciacca CN 478/2099
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;

September 10, 2003 9:36 am Page 1

 it and its contents are not to be distributed outside your agency.

[PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of JOHN THORTON EVANS , On 9/14/01 .Page 2

passenger of flight 77. No one has asked him about security at the
airport, nor has anyone asked for photographs of the cockpit of any
of their airplanes. He has not given anyone a tour of the gate
facilities, nor has he seen any other employee giving a tour of the
gate facilities other than to a new employee or children. He is
not, nor is any member of his family, or circle of friends, a
member of a radical political group, a radical religious group, or
a terrorist group. He has no knowledge of who was involved in the
hijacking of Flight 77.

EVANS advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. EVANS stated that he has challenged people if he does
not see a badge. The challenges were resolved in that their badge
was out of sight. He has not encountered any unauthorized
individual in secure space.

[PDF page 2]

September 10, 2003 9:36 am Page 2

BEGPRODNO M-INT-00077813
BEGBATES 265A-NY-280350-I N-12230
DATE 09/16/2001
FBIDESCR
FULLTEXT '265D-OC-280350-IN
MB:mlm

LEAD CONTROL 3OC-663

;?9/n
Personal
Privacy

[PDF page 1]

265D-OC-280350-IN

Page 1
September 10, 2003 9:36 am
 9/11 Personal Privacy

[PDF page 2]

Page 2
September 10, 2003 9:36 am
BEGPRODNO : M-INT-00086150
BEGBATES : 265A-NY-280350-302-71616
DATE = 09/15/2001
FBIDESCR : INTERVIEW OF VICTOR ARCE
FULLTEXT : FD-302 (Rev. 10-6-95)

-1 -

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001

VICTOR ARCEl I
J was.contacted at his place of employment
AMERICAN AIRLINES Operations Center, regarding flight 77 that was ""•-..
hijacked September 11, 2001. after it left Dulles Airport'. ARCE ..
provided his date of birth aj I :::;;,,
and his Social Security Account Number SSAN aA I ARCE- 9/11
advised as follows: /Personal
He has been a Junior Fleet Service Clerk since April 9, / Privacy
2001. His duties include guiding the planes in and out, loading
and unloading baggage and mail freight, cleaning the interior of
the airplane, and handling waste disposal from the lavatories. His
shift this week is from 3:15pm until 9:45pm. ARCE stated that he
was off on Monday, but got a call asking him to come in to work.
ARCE advised that he had plans for the day so he turned them down.
They asked him to come in early on Tuesday, September 11, 2001,
which he did. ARCE stated that he came in at approximately 10:30am
or11:00am.

_/He is not aware of

anyone in his family ever being arrested. No one has ever asked
him to put something on an airplane, nor has anyone asked him to
give anything to a passenger. He did not put anything on flight
77/144, nor did he give anything to a passenger of flight 77. No
one has asked him about security at the airport, nor has anyone
asked for photographs of the cockpit of any of their airplanes. He
has not given anyone a tour of the gate facilities, nor has he seen
any other employee giving a tour of the gate facilities other than
to a new employee or children. He is not, nor is any member of his
family, or circle of friends, a member of a radical political
group, a radical religious group, or a terrorist group. He has no
knowledge of who was involved in the hijacking of Flight 77.

ARCE advised that he has a green badge that gets him on

the Dulles Airport property and to the gate area of AMERICAN

Investigation on at
9/15/01 Dulles, Virginia

File # Date dictated

?fJ5D-NY-98035Q-3Q2 9/15/01
by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.

September 10, 2003 9:36 am Page 1

 [PDF page 1]

FD-302a(Rev. 10-6-95)

265D-WF-280350

Continuation of FD-302 of VICTOR ARCE , On 9/15/01 .Page 2

AIRLINES. ARCE stated that he has challenged people if he does not

see a badge. The challenges were resolved in that their badge was
out of sight. He has not encountered any unauthorized individual in
secure space.

ARCE advised that everyday he goes to the main terminal

for bread. When he returns he has to go through the security check
point. ARCE explained that they have always stopped him and swept
him, because of his steel toe shoes. ARCE stated that nine days
ago, they stopped sweeping him with the wand and just waved him
through when he set off the alarm.

[PDF page 2]

September 10,2003 9:36 am Page 2