Government of Newfoundland and Labrador Office of the Chief Information Officer Solution Delivery: Project Management Office

Stakeholder Analysis
Important Notes for Completing this Document For project success, it is critical to identify stakeholders early in the project, and note their expectations. Depending on each stakeholders influence and impact rating, the Project Manager can develop a strategy to assess each stakeholders level and timing of involvement. The aim of this document is to list the stakeholders, identify what role they play in the organization and assess how they are involved in the project. This document may need to be revised as the project progresses through the SDLC as new stakeholders may be identified or existing stakeholders may change in terms of their involvement, influence, etc. Note: Various models exist for developing a stakeholder management strategy using an Influence vs. Impact grid has generally been a preferred approach as it is quick and effective. Important Note: No sections are to be deleted from this document. Important Note: This template is not to be modified in any manner. Save the file using the following naming convention Project # - Project Name Stakeholder Register.doc Text contained within << >> provides information on how to complete that section and can be deleted once the section has been completed. This template is owned and maintained by the Project Management Office (PMO) of the Office of the Chief Information Officer (OCIO). Direct questions about this template to OCIO-PMO@gov.nl.ca Project Name Project Number Prepared By << Project Name >> << DTC >> << Name >> Date Created Date Last Modified << YYYY-MM-DD >> << YYYY-MM-DD >>

Project Summary

<< Provide brief project summary; include high level goals and milestones if desired >>

Stakeholder Register << Add comments concerning your assumptions, concerns, etc. >>

Note: This document contains sensitive information and is designed for internal use only. Ensure that it does not circulate outside the Solution Delivery Branch.

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Government of Newfoundland and Labrador Office of the Chief Information Officer Solution Delivery: Project Management Office

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Government of Newfoundland and Labrador Office of the Chief Information Officer Solution Delivery: Project Management Office

<< The stakeholders listed in the table below are not an exhaustive list and only acts to provide some guidance. Items in the table can needed to make the list meaningful for this project. >> Name Department Title Role on Project Expectations Influence << level of active Influence: low, high >> High Interest << level of active Interest: low, high >> High Involvement << level of active Involvement: low, high >>

<< name >>

<< dept >>

<< role within << role within << list high level Department >> project >> expectations >> On-time delivery, hardpressed deployment date, immaculate training documentation

< c p e h

e.g. Poddar 1 Application Services Operations Information Management (IM) Project Management Office (PMO) Enterprise Architecture Group (EAG) SD Director Executive Director Client Services Project Sponsor

IT, poddarCo

VP

Project Sponsor

Low

OCIO OCIO OCIO

OCIO

OCIO OCIO OCIO OCIO Client Department

Stakeholder Grid

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Government of Newfoundland and Labrador Office of the Chief Information Officer Solution Delivery: Project Management Office << Note: Various models exist for developing a stakeholder management strategy using an Influence vs. Impact grid has generally been a preferred approach as it is quick and effective. A Stakeholder's position on the grid shows the actions needed: High impact, high Influence: these are the stakeholders that must be fully engaged, and make the greatest efforts to satisfy. High impact, low Influence: put enough work in with these stakeholders to keep them satisfied, but not so much that they become bored with your message. Low impact, high Influence: keep these stakeholders adequately informed, and talk to them to ensure that no major issues are arising. These stakeholders can often be very helpful with the detail of your project. Low impact, low Influence: again, monitor these stakeholders, but do not bore them with excessive communication. >> High Important Players (Keep Satisfied) Key Players (Manage Closely)

Impact Other Players (Monitor) Affected Players (Keep Informed)

Low Low Influence High

<< Note: The information contained in this document can be very sensitive and meant for limited circulation only. Exercise caution in who this document is sent to and how it is published. >>

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