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Professional Experience CNIB, TORONTO, ON Manager of Software Development, Projects and Application Support Apr 2008Aug 2012 Established the Software Development Team within the Information Systems Department; took charge of mentoring and coaching team of developers and application support specialists; as well as monitored various in-house and off-site staff Progressively led the utilization of InfoPath in automating various work processes while overseeing business workflows to access web content editing and ownership Prepared full PMLC component documents and reports as well as completed the presentation of the projects progress to senior management and steering committee Guided team members in implementing and configuring all in-house enterprise-level applications Created effective strategies to target regression, stress, load, function, and performance testing as well as coordinated the plan and implementation of unit test and QA prior to production deployment Ensured accuracy in reviewing all technical specifications Performed systematic code review to ensure compliance with all industry standards and accessibility requirements Worked well in monitoring the issue/bug tracking systems and closely collaborated with the Service Desk Team in appropriately addressing all submitted issues by the users Applied suitable actions in dealing with the tickets prioritization and escalation Facilitated the regular status project meeting to ensure resolution of all gaps, risk management, and accountability Supported the organizations strategic direction and objectives by providing an updated technological information Functioned effectively in advising and handling the annual financial budget for software and application projects as well as some part of the infrastructure 1|P a g e
T HOMAS C HUNG
Richmond Hill, Ontario, Canada 905.881.0449 416.949.2993 tkschung@sympatico.ca Handled the recruitment and motivation of new team members as well as facilitated regular bi-weekly team meeting for the assurance of a constructive 360-degree communication
KAPS CH TRA FFIC COM I VHS (F OR MER LY MAR K I V I N DUST R IE S ), MIS S IS SAU GA, ON Project Manager and Systems Engineer Nov 2005Apr 2008 Demonstrated efficiency in overseeing the product development project for the next generation reader (NGR) for the replacement of the legacy electronic toll road readers for EZ-Pass within the United States; ensured on-time delivery and demonstration of phase one in several field tests resulting in the approval of subsequent phases of the project Led ten engineers on system designs, hardware architecture, implementation, system analysis, and prototype of NGR Facilitated the weekly status meeting to ensure compliance of project progress with the planned schedule Tracked the project documentation by implementing effective processes; negotiated with suppliers/vendors regarding the control of cost estimates within the budget constraints Played an integral role in strengthening the program management cycle Ensured consolidation of all requirements of the ISO as well as the quality assurance specifications of the company Conducted preparation of materials that were submitted for regulatory certifications Ensured active participation in the overall aspects of formulating technical specifications, which included assessment of all schematic diagrams, layouts and board assemblies, as well as compliance matrices for the systems Executed accurate feasibility studies for the verification of engineering proposals Rendered oversight in the execution of overall systems integration and field tests Guaranteed thorough evaluation of system performance and user acceptance training Enhanced the system testing by developing test and analysis software PENET RAD AR COR PORAT ION , NIA GA RA FA LLS, NY, USA Senior Research Engineer Jun 1994Nov 2005 Served as the principal architect responsible for spearheading the entire facets of software development life-cycle of the companys main software productIntegrated Radar Inspection System (IRIS)for the highway inspection and geotechnical application through the use of Ground Penetrating Radar (GPR) Accomplished the application of advanced radar principles as well as employed Windows programming knowledge on C/C++, Visual C++, and MFC for the development of a high-speed real-time data acquisition system and signal analysis software to correctly assess pavement conditions and identify buried explosive weapons (unexploded ordnance) Supervised and guided the entire function of high-caliber team of five software developers in accordance with systems development life cycle to guarantee adherence to high-quality standards and best practices Utilized radar principles in conducting theoretical and technical analysis to related Ground Penetrating Radar research as well as mapping software (Visual C++) to interpret subsurface targets; enhance target identification through the application of synthetic aperture radar technique and cross-polarization configurations Led effort in the successful implementation of cost effective digital I/O control through extensive Windows GUI (Visual C++/MFC) to modify costly hardware controls Effectively served as public speaker on GPR related technology and applications to highway ministries, government agencies, and research institution at universities in North America and abroad such as China and India Earlier Career COMMU N ICAT ION RES EAR C H LA BORAT OR Y, MC MA STE R UN IVER S IT Y, HA MILT ON, ON Senior Research Engineer Jun 1983Jun 1994 Education Doctor of Philosophy in Electrical Engineering McMaster University, Hamilton, ON Master of Engineering in Electrical Engineering McMaster University, Hamilton, ON Bachelor of Engineering in Electrical Engineering McMaster University, Hamilton, ON Credentials Project Management Professional (PMP) Project Management Institute (PMI) Professional Engineer (P.Eng.) Professional Engineers of Ontario (APEO) Professional Training Project Management Fundamentals 2007 Management Development Program Part 1 and 2 2010 | 2011 Professional Affiliation Member Institute of Electrical and Electronics Engineers (IEEE)
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