Viewpad 10e Ice Cream Sandwich upgrade v1.

2
Viewsonic Europe August 2012

Viewpad 10e Release note

Important Note: All the data in the Viewpad internal memory will be erased during the upgrade and the current software will be replaced by a new version. The viewscene 3d will not be included in this new update. Make sure you back up all your personal data into an external memory device before starting the upgrade. Before your start updating your Viewpad 10e:
.Install the Viewpad 10e drivers in your computer by putting your device into Bootload. .Make sure your device has at least 60% battery .Its advisable to plug the charger (optional) .The device needs to be powered off before starting the update .Copy the zip folder to any place in your desktop and unzip it.

Viewpad 10e Boot load

Step 1: Press and hold
Volume - , and insert a clip Into the reset button hole for approximately 3 seconds.
1. Volume (press and hold)

Step 2: Press and hold

Volume - , and slide power button for approximately 3 seconds
2. Reset button hole
1. Volume (press and
hold)

2. Power button

If the device enters in bootload successfully, the charging indicating light should turn off

Viewpad 10e firmware upgrade using MpTool

Step 3: Open the MPTool folder and run
the MPTool upgrade software Note: You might need to run as administrator in order
for the software to detect the device .Second click above the MPTool icon and select : Run as an administrator

Viewpad 10e firmware upgrade

Step 3.1: Connect the Viewpad 10e by micro USB cable to the desktop/Laptop and click the scan button.

The button should change to green and a ready message should appear. If not, please repeat step 1 and 2 or view troubleshooting slide

Viewpad 10e firmware upgrade

Step 3.2: Click erase button.

Erase success message should appear.

Viewpad 10e firmware upgrade

Step 3.3: Click download button
(the download process should start automatically).

The menu bar should change between the different info below:

Viewpad 10e firmware upgrade

Step 4: Once the download complete message appears, disconnect the device from the desktop/Laptop.
To reboot the device, insert a pin in the reset hole and then slide the power button

1. Reset button hole

2. Power button (slide to

power up the device)

Viewpad 10e firmware upgrade

Upgrading multiple devices .The MpTool allows to upgrade up 7 devices simultaneously.
There are no adittional steps in configuring the MpTool for software upgrade. Please see picture bellow as reference.

Viewpad 10e troubleshoot

Troubleshoot: .Device not recognized
.Please repeat step 1 and 2. .If the device is still not detected, please check cable connection .Check computer-manage- computer management menu to see if there is any hardware changes when device is connected to the pc

Viewpad 10e firmware upgrade

Thank You