Allauddin Mohammed Yakub

Flat Number 05, Ghar Number 298, Gangaram Nivas, Near Shiravne Marathi School, Nearest BEST Bus stop Shivaji Chowk, Sector 01, Nerul (E), Navi Mumbai 400 706.

09221679425 Computer Technician

Dependable and Diligent IT professional who manages multiple tasks and works well under pressure. Experience in installing, troubleshooting and repairing hardware, software and peripherals, plus training of end users. Applies consultative approach to resolving issues. Very patient. Provides clear and simple explanations and works closely with people to develop solutions to their computer problems. Seeking position that requires creating systems and processes to improve quality, productivity
and the company's bottom line.

Professional Experience
Worked in Aargee Systems, Santacruz, Mumbai, as a LIC EDMS upload engineer for 5 months. (From October 2007 to February 2008) Worked as a Hardware & Network support engineer of Computer Systems in SNA InfoTech PVT. LTD. (J.P.Nagar, Andheri (E), Mumbai). From March 2008 till 19th January, 2013. Worked as a L1 Tech Agent remote support, in Lester Info Services PVT. LTD. process from 21st January, 2013 to 16th April, 2013.

Technical Knowledge
Hardware: Assembling, Configuring & Servicing of branded & unbranded desktops. Troubleshooting hardware related issues like No display, RAM malfunction, CMOS setting, Beep errors, Power malfunctions, etc. Adding & Configuring Hard disk, CD or DVD drives PCI cards, etc. Operating Systems: Windows 98/2000/2003/XP/Vista/7 (Installing, Configuring, Creating or Deleting user accounts, Giving rights in system according to users, Giving rights in folders according to users, Necessary drivers installing or updating, Installing all other necessary applications or software, etc.) Microsoft Office products like Word, Excel, Outlook, and PowerPoint: Installing, Configuring, and Troubleshooting. Antivirus: Microsoft Security Essentials, Norton, AVG, Avast, Mcafee, Trend Micro Products, etc. Installing, Configuring, and Troubleshooting.

Utilities: System cleanup tools like CCleaner, Registry Cleaner, Tune Up etc. & other manual methods of system cleanup, Dial a fix, Microsoft Fix its, .bat files, .reg files, Belarc Advisor, Tweaking tools, File permission reset, Files associations reset, Revo Uninstallers, etc. Installing & Updating Service Packs: Operating Systems XP, 2003, Vista, 7 & MS Office 2003 & 2007. Browsers: Internet Explorer, Mozilla Firefox, Google Chrome. Installing, Upgrading, Troubleshooting, Data migrations of Favorites, History & Other details, Virus malfunctions in browsers, etc. Virus Removal: Virus, Trojans, Malwares, FBI Virus, Spyware, Fake Virus, etc. Outlook Express, & MS Outlook 2003 & 2007: Creating or Modifying new or existing account, Data backup of Mails, Address books, Auto Complete, Data size managing, Repairing of .pst & .dbx, Mails migrating from .dbx to .pst, Troubleshooting in Send Receive of Mails, etc. Other small applications: VLC, Windows Media Player, CD burning applications, Adobe Reader & Professional, AutoCAD, Compressing application, Dot net installation, removing & up gradation, etc. Data Backup & Restoration: Normal backup like direct copy & paste, ntbackup, worked in backup software Tivoli Storage Manager, Adding new cartridges, Scheduling backup, checking logs of backup, managing incremental & full backup of daily, weekly & monthly, Formatting tape cartridge, etc. Printers: Adding & Configuring printers directly to system or by adding a shared printer, Troubleshooting of printers & its related settings in system, Print Server configuring if printer does not have Jet Direct card for assigning IP address, Cartridge installing or changing in LaserJet Printers, Office jet Printers, DeskJet Printers, Dot Matrix & added powder toner in some plotters like Xerox 6204 & Xerox Work center 5020, etc. Windows Server 2003: Installed, Configured Active Directory, Created & Removed users in AD, Giving permissions to users respectively according to companies management decision, Configuring DHCP services, Reserving IP address to necessary users, Password policy management, Giving folder rights according to department & user wise, Installing, Sharing & Giving rights to Printers, etc. Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions. Installed and gave technical training, demonstrations on working with Windows and accessing the Internet. Set up new inventory system for hardware and software to help track accountability, repairs and value of equipment.

Job Profile
Installation & Configuration of operating systems. Software or Application installation & troubleshooting.

Hardware & Network troubleshooting, configuring network Printers & Scanners. Act as the first point of contact to the users for all hardware & network related requirements & problems. Log all the calls, track it till closure & update the users & management. Keeping track of computer peripherals & assets. Giving remote support to the customers.

EDUCATION BACKGROUND Exa m Pass ed

S.S.C. H.S.C (Scie nce Strea m)

Year of Passi ng
2003

School/College

Board

Marks Obtain ed
57.73%

Crescent High School, Pailipada, Trombay Bright High School & Jr. College, Bhandup

Mumbai Board Mumbai Board

2005

51.63%

Technical Qualification
Completed Hardware & Networking course from Renaissance Institute, Cheeta Camp, Trombay, Mumbai 400 088. Studying MCSE, CCNA & Red Hat Linux from Tech Concourse Institute, Vashi, Navi Mumbai.

Personal Details
Full Name: Allauddin Mohammed Yakub (09221679425) Father Name: Mohammed Yakub Ali (09324313301) Mother Name: Hawabi Mohammed Yakub Date of Birth: 23rd June, 1987 Current residence address: Flat Number 05, Ghar Number 298, Gangaram Nivas, Near Shiravne Marathi School, Nearest BEST Bus stop Shivaji Chowk, Sector 01, Nerul (E), Navi Mumbai 400 706. State: Maharashtra Nationality: Indian Passport Number: K4812195

Religion: Islam Mother Tongue: Tamil Languages Known: English, Hindi & Tamil Marital Status: Single E-Mail ID: allauddin.yakub@gmail.com Mobile Number: 09221679425

Declaration: I declare that information given above is true to the best of my knowledge.

Allauddin Mohammed Yakub