Jay Rajput

E-Mail: jay.rajput@hotmail.com@gmail.com 9386820777 Contact: +91

To build up a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore my knowledge, skills and realize my potential.
Professional Summary
Academia B. A. (Bachelors of Arts) in Delhi University 2002. Intermediate from R. B Collage under BIEC Board 1999. Matriculation from R.H School under BSEB Board 1997. Personal Dossier Address: M.G.Road, Dalsingsarai Samastipur, Bihar-848114 Date of Birth: 14th February 1980

I have got near about six years of experience up to now. Ability to understand any job profile easily. Polite towards co-workers and skilled to give beyond expectations of a company. Well knowledge to interact with new clients to explore branches. Have better command on Computer. Managed applications on Windows platforms XP/Win-7. Ability to learn new languages quickly. Adaptable to situations as required and optimistic. Better time and team management capability. Ability to work effectively in a team as well as individually. Knowledge on LAN/WAN/internet applications All kinds of troubleshooting through remote access

Work Experience

Worked as Business Head at Simply Software Solutions from 3 rd March 2011 to 14th October 2011. Worked as Business Head in A.R.P.S. Pvt Ltd from 1 st November 2008 to 14th February 2011. Worked as Functional Support Consultant (ERP Implementation) in Quadra Software Solutions Pvt Ltd from 1st November to 2007 to 31st October 2008. Worked as Support Executive (Data Base) in Magus Customer Dialog, Bangalore from 1st June 2007 to 25th October 2007. Worked as Customer Care Executive/Team Leader in Kankei Relationship Marketing Services Pvt Ltd, Delhi/Bangalore from 7th August 2006 to 30th May 2007.
Technical Skills Set

Operating Systems : Windows 98/NT/2000/2003/XP & Windows 7 Applications : Microsoft Office (Word, Excel & Power point), Outlook Express,

Page Maker & Photoshop. Skills & Expertise : Microsoft Office, Operating Systems, Teaching, BPO, Lead Generation, Business Development, Team Management, CRM, Account Management, Inbound Marketing, MIS, Talent Acquisition, Business Strategy, Team Building, Requirements Analysis, Business Analysis, Microsoft SQL Server, Pre-sales Also have the knowledge of OS & Application Installation, Troubleshooting and good command over Internet based work.
Work Exposure

1 1 Simply Software Solutions Duration: - 03/03/2011 to 14/10/2012 Designation: BUSINESS HEAD/HR Website: www.simplysoftwaresolutions.co.in (A)Strategic Role: New business development Brand Building Strategies Identification and segregation of potential Market Segments Revenue generation through new account development and key account management (B) Operational Role: Handling Recruitment Process Handling team of 50-100 people Responsible for achieving sales target Defining the exact marketing processes and responsible for executing the same. Developing relevant business proposals Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc. Handling meeting with key clients Provide necessary training to sales team as and when needed Monitoring & evaluating the performance of sales team by guiding them to move in proper direct (C) Organizational Role: To enhance organizational effectiveness through setting up appropriate marketing strategies Consistent follow-through and resourcefulness, in order to achieve organizational goals and objectives. 1 1 BUSINESS HEAD/PRINCIPAL COMPANY : AKSHARA RESIDENTIAL PUBLIC SCHOOL PVT. LTD.

PLACE : HAJIPUR PERIOD : 01/11/2008 TO 14/02/2011 WEBSITE : www.bestboardingschool.in ABOUT COMPANY: AKSHARA is a leading school in north Bihar. It has wide educational background and it runs with different system of technical education. School timing is (8 AM to 8 PM) the centre of attracting new clients for the sake of carrier of their wards. Responsibility in Akshara: Section I.1 Attending parents everyday. Section I.2 Managing Academic Needs Section I.3 Train All Teachers 1 1 FUNCTIONAL CONSULTANTS SUPPORT (ERP IMPLEMENTATION) COMPANY : QUADRA SOFTWARE SOLUTIONS PVT. LTD. PLACE : BANGALORE PERIOD : 01/11/2007 TO 31/10/2008 WEBSITE : www.quadra.in ABOUT COMPANY: Quadra Software Solutions offers a comprehensive ERP solution- Quadra - for the construction and real estate industry. Thoughtfully created to take care of every aspect of construction industry, Quadra has evolved from over two decades of in-depth domain expertise. A fusion of cutting edge technology and rich domain experience, Quadra gives enterprises the power to control operations with effective management, better coordination, immense cost saving and optimized resource management. Quadra Software Solutions, pioneers in providing ERP solutions for the construction and real estate vertical in India, has partnered with SAP - the leading provider of business software solutions - to offer customized business software solutions for the construction and real estate vertical in India. Responsibility in Quadra: Section I.4 Interacting individual department of Client, Understanding their flows in normal business process. Section I.5 Suggesting for re-engineering or Customization their process to tailor their needs to Quadra software. Section I.6 Training to all departments of the client and giving support to migrate the data from old process to Quadra suit. Section I.7 Making Client Comfort using our software and take them to live with Quadra software 1. TEAM LEADER COMPANY : INDIA SYNDICATE PVT. LTD/MEGUS CUSTOMER DIALOGUE SERVICES PVT.LTD

PLACE : BANGALURU PERIOD : 01/06/2007 TO 25/10/2007 WEBSITE : www.magusdialog.in ABOUT COMPANY: Magus Customer Dialog and INDIA SYNDICATE both the companies merged while I started working with the second one. I was hired for India Syndicate which is a Content Services Provider for Online, Print, and Mobile delivery working with leading names like MSN, Sify, Reliance, Infosys, and Hutch. KEY RESPONSIBILTY IN INDIA SYNDICATE: Working as a Team Lead and the responsible was to filtering database using different system for their website ASK LAILA. I was handling the team of 12 Executive. ASK LAILA is just like a search engine and we used to take action towards the feedback from the peoples and correcting the points for a better service. 1. CUSTOMER CARE EXECUTIVE // TEAM LEADER COMPANY PLACE PERIOD WEBSITE : : : : KANKEI RELATIONSHIP MARKETING SERVICES PVT LTD DELHI AND BANGALURU 07/08/2006 TO 30/05/2007 www.kankei.com

ABOUT COMPANY: Kankei is a Customer Engagement Services Company that assists brands in customer acquisition, customer transaction building and customer relationship management. We are headquartered in India and have offices and representatives in United States of America, Canada and Asia. Kankei has two operating divisions: Direct Marketing, CRM Services and Knowledge Process Outsourcing Business Process Outsourcing services

KEY RESPONSIBILTY IN KANKEI: Working as a CCE in ICICI Prudential Process; we need to attend outbound calls through dialer convincing non existing customer and capturing all personal detail then converting customers in to 100% quality leads to rise the ICICI Prudential Growth in the Indian Insurances Market. Attending outbound calls through Dialer and convincing customer and providing them proper knowledge about ICICI Insurance Products. Sometimes we used to attend existing customer calls regarding their queries of old Insurance Product and we used to satisfy their queries regarding ICICI Prudential Insurance Policy.

Answering queries, handling service requests or selling products, the use of the telephone as a contact method.

Personal Profile

Name Fathers Name Sex Date of Birth Marital Status Languages known Nationality Passport Number PAN Number Bank A/C Number Date:

: : : : : : : : : :

Mr. Jay Rajput Mr. Nawal Kishore Singh Male 14th Feb 1980 Single English & Hindi Indian H4086625 (VALID UP TO- 12/03/2019) ANUPR5068G 033201509131 (ICICI Bank) Signature