Dear Valued Customer, Thank you for subscribing to Home Fibre Internet!

You have chosen a world of benefits and savings. Please read and understand the salient terms and conditions below that govern this offer. Terms & Conditions: Maxis Home Fibre Internet Offer (10Mbps for RM118) 1. 2. 3. You are entitled to a special promotional rate of RM118/month for the 10 Mbps package. The package comes with a 24-month contract. A penalty of the remaining months is applicable should you terminate the service before the end of the 24 months. The first 85 metres (outside your home) from the nearest Fibre Distribution Panel to the Termination Box and the first 15 metres (inside your home) from the Termination Box to the Access Termination box is free of charge. Should the length required at your premise exceed the said allocated amount, the extra charges will be borne by the customer. The free installation provided is of standard specifications (over wall with clip or cable casing only), cost for any non-standard type of installations, such as over the ceiling, underground ducts, concealed wiring and so on will be borne by the customer. (Please refer to the attached charging guidelines). This offer comes with a Residential Gateway and a DECT phone. However, any changes to the devices are subjected to stock availability and at the sole discretion of Maxis. The warranty for the Residential Gateway and DECT phone respectively is 12 months and is provided by Maxis. In the event you have any warranty or other issues relating to the Residential Gateway, and DECT phone, please contact 1 800 82 4663. Maxis reserve the right, without any liability, to change, vary, add or amend any of these terms and conditions and the Offer without prior notice. These terms and conditions shall be read in addition to the Terms and Conditions for Maxis Home Fibre Internet at http://www.maxis.com.my/home/pdf/home_internet_general_T&C.pdf In the event of any inconsistency between the provisions of the Principal Terms and Conditions and these terms and conditions, the provisions of these terms and conditions shall prevail to the extent of that inconsistency.

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Call us at 1 800 82 4663 if you need assistance. We wish you a pleasant surfing experience with Maxis Home Fibre Internet. Thank you. Yours sincerely, Maxis Home

Customer Acknowledgement: I have read these terms and conditions and agree to be bound by these terms and conditions which will form part of the Principal Terms and Conditions. Name: Company : (if applicable) NRIC: Date :

(Signature) Note: Please sign-off 2 copies 1 for customer and 1 to be submitted with the registration form.

Non Standard Installation Charges: No Item s 1 Description Charging Parameters Price (RM)*

Overhead Distribution Point request Under Ground (terrace)-Surface Wiring

1st 15m (last pole to Fiber Termination Box) Additional Meter (per meter)

452.00 19.00 603.00 19.00 965.00 30.00 1395.00 30.00 818.00 31.00 315.00

Overhead Distribution Point -request Under Ground (bungalow/Semi D, Shop/factory) Surface Wiring

1st 25m (Last pole to Fiber Termination Box) Additional Meter (per meter) 1st 15m (Last to Fiber Termination Box) Additional Meter (per meter)

Overhead DP-request Under Ground (terrace)-concealed at porch

Overhead Distribution Point-request Under Ground (bungalow/semi D/Shop/factory) concealed at porch

1st 25m (last pole to Fiber Termination Box) Additional Meter (per meter) 1st 15m (fence to Fiber Termination Box) Additional Meter (per meter)

Concealed Under Ground at porch

6i Over the ceiling cabling

1st 15m (internal Fiber Termination Box to Broadband Termination Unit) Additional Meter (per meter)

16.00 318.00

6 ii

Over the ceiling cabling

1st 15m (RJ45 Broadband Termination Unit to Customer Premises Equipment) Additional Meter (per meter)

14.00 612.00 36.00 627.00

7i

Conceal Internal Cabling

1st 15m (Internal Fiber Termination Box to Broadband Termination Unit) Additional Meter (per meter)

7 ii

Conceal Internal Cabling

1st 15m (RJ45 Broadband Termination Unit to Customer Premises Equipment) Additional Meter (per meter)

30.00

* These are indicative prices only, prices may vary from case to case basis. Maxis will not be liable for work done by 3 rd party contractors, who will however ensure that work is done on a best effort basis. Liability of the contractor is limited to making good premises as it was prior to work being done.