3fe50796aaaa 01

7340 FTTU
ONT Troubleshooting Guide 3FE 50796 AAAA

Edition 1, January 2006
Alcatel USA 2006. All Rights Reserved. Printed in U.S.A.
3FE 50796 AAAA Edition 1, January 2006
Table of Contents
Table of Contents
Introduction ...........................................................................................................................1-1
1. How to Use this Manual ........................................................................................................ 1-2 1.1 TOP Layers ................................................................................................................... 1-3 1.2 Step Procedure Details ................................................................................................. 1-7 2. Admonishments .................................................................................................................... 1-7 2.1 Danger .......................................................................................................................... 1-7 2.2 Warnings ....................................................................................................................... 1-7 2.3 Cautions ........................................................................................................................ 1-8 2.4 Notes ............................................................................................................................. 1-8 3. Product Support .................................................................................................................... 1-8 3.1 Alcatel Global Web Site ................................................................................................ 1-8 3.2 Product Bulletin Notification by E-mail .......................................................................... 1-9 3.3 Contacts ........................................................................................................................ 1-9 4. Viewing Alcatel Documentation .......................................................................................... 1-10
Start Here ...............................................................................................................................2-1 Trouble Analysis Procedures (TAP) ....................................................................................3-1

TAP-100 PON LED Issues .............................................................................................................. 3-3 TAP-101 ONT LED Issues .............................................................................................................. 3-7 TAP-102 EQPT LED Issues ............................................................................................................ 3-9 TAP-103 Troubleshooting ONT Alarms ........................................................................................ 3-13 TAP-104 Troubleshooting ONT Channel Alarms .......................................................................... 3-23 TAP-105 Check ONT Signal Quality ............................................................................................. 3-25 TAP-106 Restore ONT Power ...................................................................................................... 3-27 TAP-107 ONT Self Test ................................................................................................................ 3-29 TAP-108 ONT POTS MLT Test .................................................................................................... 3-31
Detailed Level Procedures (DLP) .........................................................................................4-1

DLP-100 Inspect Fiber Optic Devices ............................................................................................. 4-3 DLP-101 Clean the Fiber Optic Receptacles .................................................................................. 4-5 DLP-102 Clean the Fiber Optic Cable Connectors ......................................................................... 4-7
Alcatel 7340 FTTU ONT Troubleshooting Guide
Table of Contents
Training (TNG) .......................................................................................................................5-1

TNG-100 Visual Indicators ..............................................................................................................5-3 1. General ..................................................................................................................................5-3 2. Indicators............................................................................................................................... 5-5
Glossary and Abbreviations .................................................................................................6-1
ii
Introduction
Introduction
This document assists the technician in troubleshooting Optical Network Terminations (ONTs), and is comprised of two sections: ONT Troubleshooting from the Central Office, and ONT On-site Troubleshooting and Training. This document has been designed to reduce repetition by providing cross-references (shown in blue as hyperlinks in electronic format) to commonly used information. The following tables provide a summary of customer documentation for the 7340 FTTU system. Table A. Alcatel 7340 FTTU General Documentation
Documentation Part Number 3FE 50504 Description Alcatel 7340 FTTU R02.06.01 Customer Documentation CD-ROM (Provides R02.06.01 manuals for the 7340 FTTU listed below under Alcatel 7340 FTTU ANSI-specific and Alcatel 7340 FTTU ETSI-specific [except for the Software Installation/Upgrade Manual and the Customer Release Notes]) 3FE 50484 ADAA RJZZA Alcatel 7340 FTTU R02.06.01c Software Migration/Installation 3FE 50484 ADAA DEZZA 7340 FTTU R02.06.01c Customer Release Notes for OLT 3FE 50551 3FE 50560 Note: Alcatel 7340 FTTU TL1 Commands and Messages Alcatel 7340 FTTU LANX CLI Manual
When ordering, request the latest functional variant of the document.
Table B. Alcatel 7340 FTTU ANSI-Specific Documentation

Documentation Part Number 3FE 50548 3FE 50549 3FE 50550 3FE 50552 3FE 50561 Note: Description Alcatel 7340 FTTU Product Information Alcatel 7340 FTTU Planning and Ordering Guide Alcatel 7340 FTTU Hardware Installation Practices Alcatel 7340 FTTU HONT-A and HONT-B Installation and Maintenance Alcatel 7340 FTTU HONT-C Installation and Maintenance
7340 FTTU ONT Troubleshooting Guide
1-1
Introduction How to Use this Manual
Table B. Alcatel 7340 FTTU ANSI-Specific Documentation (Continued)

Documentation Part Number 3FE 50559 3FE 50695 3FE 50558 Note: Description Alcatel 7340 FTTU HONT-D Installation and Maintenance Alcatel 7340 FTTU BONT Installation and Maintenance Alcatel 7340 FTTU MONT Installation and Maintenance
Table C. Alcatel 7340 FTTU ETSI-Specific Documentation

Documentation Part Number 3FE 50553 3FE 50554 3FE 50555 3FE 50556 3FE 50561 3FE 50559 3FE 50557 Note: Description Alcatel 7340 FTTU Product Information Alcatel 7340 FTTU Planning and Ordering Guide Alcatel 7340 FTTU Hardware Installation Practices Alcatel 7340 FTTU HONT-B Installation and Maintenance Alcatel 7340 FTTU HONT-C Installation and Maintenance Alcatel 7340 FTTU HONT-D Installation and Maintenance Alcatel 7340 FTTU Safety Manual
1. How to Use this Manual

This manual is a Task-Oriented Practice (TOP). TOP is a documentation system that supports the installation, operation, and maintenance of telecommunications equipment and software. A TOP is a programmed document that gives step-by-step instructions to direct users to the successful completion of specific tasks. A TOP manual is structured to provide information in such a way that both experienced and inexperienced users can effectively use the material in performing work assignments. Less experienced users can refer to step-by-step procedures to easily comprehend and complete a task. Experienced users can bypass reading familiar procedures and use only the level of information they need.
1-2
1.1
TOP Layers
TOP documentation is constructed in layers separated by tabs. These layers provide the user with easy access to any point within the task description. Figure 1 shows the structure of the following TOP layers: IXL or Overview Flowchart Where to find (references all layers) NTP and TAP DLP or Chart RTL and RTP TAD and TNG What to do How to do What to do and how to do routine maintenance Supporting information
All layers do not apply to all manuals. This manual contains only the layers needed to provide the appropriate information to successfully complete the tasks listed in the IXL or Overview Flowchart. The following sections describe each layer.
1-3
Figure 1. TOP Flowchart
Task Index List (IXL) or Overview Flowchart

This IXL lists each task described in the TOP document. The Overview Flowcharts shows the path
Detailed Level Procedures (DLP) or Chart

This layer contains detailed support text steps that describe how to perform a procedure. In addition to step-by-step information, DLPs and Charts contain any tables or illustrations that are required to perform the procedure. An example of a step procedure is shown in Figure 2. DLPs and Charts are typically referenced from an NTP or TAP, but references are also made from the IXL or other DLPs/Charts. When a DLP or Chart is referenced from a given point, the task in the referenced DLP or Chart can be performed. When the task is completed, the user returns to the point at which the DLP or Chart was referenced.
1-4 7340 FTTU ONT Troubleshooting Guide
Non-trouble Clearing Procedures (NTP)

Non-trouble clearing procedures are performed to accept a system after it has been installed, turn up a system for service, and maintain a system according to a maintenance plan. Access to non-trouble-clearing procedures is the same as trouble analysis procedures. An IXL is used to find a task category and the applicable procedure is selected to perform a task.
Trouble Analysis Procedure (TAP)

A TAP provides the steps to identify and clear trouble in the system. TAPs may be organized in levels. A high-level TAP, through a series of decisions and instructions, is designed to categorize the trouble. Once categorized, a lower-level TAP is referenced. This lower-level TAP addresses only the isolated section and, again through a series of decisions and instructions, is structured to isolate and clear the trouble. There can be many layers of TAPs, but once you exit a TAP, you do not return to it. For inexperienced users (or experienced users who want more information), some tasks provide a reference to a DLP or TNG section. If you go to the referenced DLP or TNG, you need to return to the same step in the TAP and continue the procedure.
Trouble Analysis Data (TAD)

TADs contain information (other than procedural data) to be used as a trouble-clearing aid. It may be a functional schematic, text, or trouble-clearing chart.
Routine Task List (RTL) / Routine Task Procedure (RTP)

The RTL contains a listing of routine maintenance tasks, and refers the user to a Routine Task Procedure (RTP) for each task.
Training (TNG)
This layer contains information to give the user supplementary information, if necessary, to perform a given task.
1-5
Figure 2. Format Example
1-6
Introduction Admonishments
1.2
Step Procedure Details

Instructions are typically presented in a step format and decision steps are in the go-to structure (see Figure 2). Some procedural steps may contain notations that refer to additional information. Additional information may be notes, tables, figures, examples, and other procedures. All mandatory information required to complete the step is shown as a separate phase at the beginning of the step. All optional information, (which can be accessed according to experience level) is enclosed in parentheses as shown in the sample below: Refer to Table A. Mount Tape (for details, go to DLP-500). The completion of a specific procedure is stated simply, STOP, this procedure is complete. The user should return to the point in the task list or task summary list at which this procedure was referenced to fully complete the job task.
2. Admonishments
Always do a job safely. The admonishments that appear in the documents are described in the following sections.
2.1
Danger
Danger indicates that the described activity or situation may pose a threat to personal safety.
Danger:
Possibility of personal injury.
2.2
Warnings
Warning indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems.
Warning: Possibility of equipment damage. Warning: Possibility of data loss.
1-7
Introduction Product Support
2.3
Cautions
Caution indicates that the described activity or situation may, or will, cause service interruption.
Caution: Possibility of service interruption.
Caution: Service interruption.
2.4
Notes
Notes provide information that may be of special interest.
Note:
This instruction refers to the product or documentation.
3. Product Support
3.1 Alcatel Global Web Site
The Alcatel Global Web site provides a source for doing business with Alcatel 24 hours a day, 365 days a year using the Internet. To access the site, go to http://www.usa.alcatel.com, then click Login on the upper-right corner of the page to proceed to business services (registration is required to view these services). Business services include: Support Documentation and Software Downloads This online service allows you to view and download product documentation, service notifications, product change notices, and more. US Order and Invoice Status Whether you placed your order online, or by fax or phone, the Alcatel Online Order Status tool allows you to check status on orders, track shipments, and view order history. US Repair and Return This online service allows you to create a new Return Authorization. You can also check the status on Return Authorizations and request changes.
1-8
Introduction Product Support
3.2
Product Bulletin Notification by E-mail

You may specify in your Alcatel Web site profile preferences if you want to be notified by e-mail when a new support document is added. Support documents include the following bulletins:
Product Change Notices (PCNs)

Product Change Notices report engineering changes made to products sold to North American telecommunications market customers. The online product documentation is also revised to include these changes.
Product Information Bulletins (PIBs)

Product Information Bulletins supply general information, such as new product announcements and non-service-affecting issues.
Urgent Product Warnings (UPWs)

Urgent Product Warnings supply advance information of a specific system problem that is potentially service-affecting, prior to issuance of a PCN (if applicable).
3.3
Contacts
Customer Service
For customer service, call 1-888-252-2832 (1-888-ALCATEC) for the following: Service requested for technical support (CTAC) Information regarding service agreements All service-related requests
Customer Training
For customer training, call 1-800-372-5951.
Repair and Return

Call the Alcatel Repair and Return Department to advise of material to be returned. Phone: Domestic International 972-519-2300. You will be issued a Return Authorization (RA) number. The RA number serves as the authorization and acknowledgement for actual returns to Alcatel.
1-9
Introduction Viewing Alcatel Documentation
Documentation Feedback
Every effort has been made to ensure the accuracy of this manual. If you have comments or questions regarding this manual, please contact Customer Service.
4. Viewing Alcatel Documentation

Alcatel documentation is designed for electronic use in a Portable Document Format (PDF) format that is readable using Adobe Acrobat Reader. This free reader is included with both the software installation (for use with Help) and the documentation CD-ROMs or the reader can be obtained from the Adobe Web site.
For more information on using Acrobat Reader, please refer to the Acrobat Reader Help located on the Help menu on the Acrobat Reader menu bar.
1-10
Start Here
Start Here
Begin here to start the on-site ONT troubleshooting process. For new ONTs, see Figure 1. For existing ONTs, see Figure 2. Figure 1. New HONT-A or HONT-B Installation Troubleshooting Flow Chart
Is this a new HONT-A or HONT-B installation? Yes
No
See Figure 2., Existing HONT-A or HONT-B Troubleshooting Flow Chart
Are all LEDs properly lit? See TNG-100 No
Yes
Has the ONT been recognized by the system? No
Yes
STOP. ONT is operating properly
Which LED is not lit properly?
Go to TAP-105
PON
EQPT
VIDEO (ONTVIDEO Alarms)
LNK, LNK 1, or LNK 2 (ONTENET Alarms)
Go to TAP-100
Go to TAP-102
Go to Table D in TAP-103
Go to Table E in TAP-103
2-1
Start Here
Figure 2. Existing HONT-A or HONT-B Troubleshooting Flow Chart
Is this a new HONT-A or HONT-B installation? No
Yes
See Figure 1., New HONT-A or HONT-B Installation Troubleshooting Flow Chart
Are all LEDs properly lit? See TNG-100 No
Yes
STOP. ONT is operating properly
Which LED is not lit properly?
PON
EQPT
VIDEO (ONTVIDEO Alarms)
LNK, LNK 1, or LNK 2 (ONTENET Alarms)
Go to TAP-100
Go to TAP-102
Go to Table D in TAP-103
Go to Table E in TAP-103
2-2
Trouble Analysis Procedures (TAP)
Trouble Analysis Procedures (TAP)

A TAP provides the steps to identify and clear trouble in the system.For inexperienced users (or experienced users who want more information), some tasks provide a reference to a DLP or TNG section. If you go to the referenced DLP or TNG, you need to return to the same step in the TAP and continue the procedure.
Alcatel 5528 WAM ONT Troubleshooting Guide
3-1
3-2
Alcatel 5528 WAM ONT Troubleshooting Guide
TAP-100 PON LED Issues
TAP-100
Purpose
PON LED Issues
This procedure provides steps to resolve issues that cause the PON LED at the HONT-A, HONT-B or BONT-B to indicate a trouble (it is not green). See TNG-100 for an explanation of the LEDs. Associated ONT alarms include: LOS (Loss of Signal) SD (Signal Degrade) SUF (Start-up Failure) When software is downloaded and the ONT is rebooting, the ONT PON LED color will change from solid green to red, to flashing green, and finally to solid green again. This behavior is normal.
Note:
Prerequisites
The PON interface must be provisioned and in service (IS).
General
The PON LED indicates connectivity between the ONT and the LT card. The LED can indicate a variety of issues: ONT not powered PON loss of physical layer startup failure signal degradation
Step 1
Procedure Is the problem isolated to a single ONT? If yes, go to Step 3. If multiple ONTs have the same problem, go to Step 2.
Escalate according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. Go to Step 28.
Alcatel AMS ONT Troubleshooting Guide
3-3
Find the PON LED state in the table below and follow the Go to instruction.
PON LED state Off Red Red and flashing Possible cause ONT has no power Loss of physical layer Startup failure Signal degradation Go to... Step 4
Step 13 Step 15
Are all the LEDs off? If yes, go to Step 5. If no, the PON LED may be defective, go to Step 24 to replace the ONT.
Using a Digital Volt Meter (DVM), check the DC voltage supply to the HONT. If +12 VDC is being supplied, go to Step 24 to replace the HONT. If no DC power is present, go to Step 6.
Has the AC power to the UPS been turned OFF or disconnected? If yes, go to Step 7. If no, go to Step 8.
Reconnect and verify the AC power to the UPS unit. Is the ONT PON LED lit? If yes, go to Step 28. If no, go to Step 8.
Verify UPS output voltage visual indicator, refer to TNG-100 for APC or FlexPoint indicator definitions. Are the output indicators correct? If yes, go to Step 9. If no, refer to the UPS manufacturers documentation to diagnose the problem. When complete, go to Step 12.
9 10
Check the wiring for the power connection from UPS to the ONT. Refer to the Installation and Maintenance manual for the ONT type that is installed. Is the wiring correct? If yes, go to Step 12. If no, go to Step 11.
11
Correct the power wiring according the Installation and Maintenance manual for the ONT installed.
3-4
12
Is the PON LED lit? If yes, go to Step 28. If no, go to Step 27.
13
Using the TL1 command RTRV-PON, verify that the PON facility has been provisioned. If PON facility is provisioned, go to Step 17. If PON facility is not provisioned, go to Step 14.
14 15
Provision the PON facility per network requirements using the TL1 command ENT-PON. Reboot the ONT. Enter the TL1 command:
INIT-SYS::<ONT_aid>:::6;
16
Is the PON LED properly lit? If yes, go to Step 28. If no, go to Step 17.
17
Check the received signal level at the ONT using an optical power meter. Refer to Table A. Table A. ONT Optical Budget - receive
ONT Type HONT-A HONT-B HONT-C HONT-D MONT BONT RX Optical Sensitivity -25.5 dBm -28.0 dBm -28.0 dBm -28.0 dBm -28.0 dBm -27.0 dBm RX Optical overload -6dBm -6dBm -6dBm -6dBm -6dBm -6dBm
Note:
The level should be greater than the ONTs RX Optical Sensitivity but less than the RX Optical Overload.
Is the level acceptable? If yes, go to Step 24. If no, go to Step 18. 18 Is the receive signal level high or low? If high, go to Step 19. If low, go to Step 20. 19 Reduce optical signal level to proper range per accepted local procedures.
3-5
20
Clean the optical connection to the ONT refer to DLP-100, Inspect Fiber Optic Devices, DLP-101, Clean the Fiber Optic Receptacles, and DLP-102, Clean the Fiber Optic Cable Connectors. Recheck the signal level. Is the level acceptable? If yes, go to Step 23. If no, go to Step 22.
21
22 23
Check for fiber and fiber connector problems such as a pinched/damaged fiber, bad splice or bad connection. Replace or repair as needed. Is the problem resolved? If yes, go to Step 26. If no, go to Step 24.
24 25 26
Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual). Go to Step 27. Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:
27
Does the problem still exist? If yes, escalate according to local practices or contact Alcatel Support. If no, go to Step 28.
28
STOP. This procedure is complete.
3-6
TAP-101 ONT LED Issues
TAP-101
Purpose
ONT LED Issues
This procedure provides steps to resolve issues that cause the ONT LED at the HONT-A to indicate a trouble (it is not green). See TNG-100 for an explanation of the LEDs. Associated ONT alarms include: RINH (Receive Alarm Inhibition) EQPT (ONT self test failure) When the ONT is rebooting, the ONT LED will change from solid green to flashing green, and finally to solid green again. This behavior is normal.
Note:
General
The ONT LED indicates the general status of the equipment. The LED can indicate a variety of issues: ONT not powered HONT equipment failure
Step 1
2 3
Escalate according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. Go to Step 16. Find the ONT LED state in the table below and follow the Go to instruction.
ONT LED state Off Red Possible cause ONT has no power Equipment failure Go to... Step 4
Step 13
Are all the LEDs off? If yes, go to Step 5. If no, the ONT LED may be defective, go to Step 13 to replace the ONT.
3-7
TAP-101 ONT LED Issues
Reconnect and verify the AC power to the UPS unit. Is the ONT LED lit? If yes, go to Step 16. If no, go to Step 8.
9 10
11 12
Correct the power wiring according the Installation and Maintenance manual for the ONT installed. Is the ONT LED lit? If yes, go to Step 16. If no, go to Step 15.
13 14 15
Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual). Go to Step 15. Does the problem still exist? If yes, escalate according to local practices or contact Alcatel Support. If no, go to Step 16.
16
3-8
TAP-102 EQPT LED Issues
TAP-102
Purpose
EQPT LED Issues
This procedure provides steps to resolve issues that cause the EQPT LED at the HONT-B or BONT-B to indicate a trouble (it is not green). See TNG-100 for an explanation of the LEDs. Associated EQPT alarms include: RINH (Receive Alarm Inhibition) EQPT (ONT self test failure) When the ONT is rebooting, the EQPT LED will change from solid green to flashing green, and finally to solid green again. This behavior is normal.
Note:
General
The EQPT LED indicates the general status of the equipment. The LED can indicate a variety of issues: ONT not powered UPS battery condition HONT equipment failure
Step 1
2 3
Escalate according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. Go to Step 16. Find the EQPT LED state in the table below and follow the Go to instruction.
EQPT LED state Off Amber Red Possible cause ONT has no power Battery alarm Equipment failure (overrides battery) Go to... Step 4
Step 13
3-9
Are all the LEDs off? If yes, go to Step 5. If no, the EQPT LED may be defective, go to Step 13 to replace the ONT.
Reconnect and verify the AC power to the UPS unit. Is the EQPT LED lit? If yes, go to Step 16. If no, go to Step 8.
9 10
11 12
Correct the power wiring according the Installation and Maintenance manual for the ONT installed. Is the EQPT LED lit? If yes, go to Step 16. If no, go to Step 15.
13 14
Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual). Go to Step 15.
3-10
15
Does the problem still exist? If yes, escalate according to local practices or contact Alcatel Support. If no, go to Step 16.
16
3-11
3-12
TAP-103 Troubleshooting ONT Alarms
TAP-103
Purpose
Troubleshooting ONT Alarms
This procedure provides steps to isolate a problem indicated by an alarm report being received or appearing in the response to a RTRV-ALM-xxxx command. RTRV-ALM-ALL RTRV-ALM-ONT RTRV-ALM-ONTPOTS RTRV-ALM-ONTCES RTRV-ALM-ONTENET RTRV-ALM-ONTVIDEO RTRV-ALM-ONTVCL RTRV-ALM-ONTVDSL
General
Resolve alarms affecting service (SA) before those that do not affect service (NSA). Note: If multiple alarms are present, resolve alarms in the order listed below: a b c Critical (CR) Major (MJ) Minor (MN)
Use local procedures to correct problems associated with customized alarms. Contact Alcatel customer technical assistance when a problem cannot be resolved. Use the TL1 autonomous messages generated during trouble locating and additional data, such as visual or audible alarms, when available. Service states should also be considered. See the Alcatel 7340 FTTU TL1 Commands and Messages for information on TL1 syntax and command response.
3-13
Step 1 2
Procedure From the local craft port, input the TL1 command to retrieve the current standing alarms. From the response output, note the ONT related alarm information: AID AID type Alarm severity Alarm condition Service effect
Determine the cause of the alarm and the appropriate action for resolving the alarm using the following tables: Table A for AID type ONT alarms Table B for AID type ONTPOTS alarms Table C for AID type ONTCES alarms Table D for AID type ONTVIDEO alarms Table E for AID type ONTENET alarms Table F for AID type ONTVCL alarms Table G for AID type ONTVDSL alarms
3-14
Table A. ONT Alarms

Alarm Condition Severity BATTFAIL BATTLOW Minor Minor Serv. Eff NSA NSA Alarm Condition Detail UPS battery is provisioned and present, but cannot recharge. UPS battery charge is low. Analysis/Resolution Replace battery (see the UPS manufacturers instructions). If UPS has AC power present, determine why battery will not charge, or why low. (see the UPS manufacturers instructions to diagnose the problem).
BATTMISS
Minor
NSA
UPS battery is provisioned, but is Change ONT provisioning missing. (BTRYBKUP parameter in command ED-ONT) or determine why battery is missing. Cell Phase Error for ONT. Check quality of line from ONT (TAP-104, Troubleshooting ONT Channel Alarms). Perform another ONT self-test (TAP-107, ONT Self Test). If it passes, then the ONT is OK. ONT needs to be ranged (TAP-105, Check ONT Signal Quality). Check the ONT enclosure.
CPE
Major
SA
EQPT
Major
SA
ONT failed self-test (either autonomous or operator commanded). ONT is inactive; not ranged. Physical Intrusion Unauthorized access to ONT(MDU). Door or box is open.
INACT INTRUDER
Major Minor
SA NSA
LCD LOA
Major Major
SA SA
Loss of Cell Delineation of ONT. Loss of Acknowledge from ONT.
Check signal quality (TAP-105, Check ONT Signal Quality). Reset / replace equipment as necessary (TAP-104, Troubleshooting ONT Channel Alarms).
LOS
Major
SA
Loss of Signal at ONT (2nd Check receive signal at ONT highest priority within ONT Alarm (TAP-105, Check ONT Signal group). Quality). Message Error Message from ONT. Reset / replace equipment as necessary (TAP-104, Troubleshooting ONT Channel Alarms). Perform ONT reset (TAP-104, Troubleshooting ONT Channel Alarms).
MEM
Major
SA
OMCICOMM
Major
SA
ONT fails to respond to OMCI message requests.
SA = Service Affecting Alcatel AMS ONT Troubleshooting Guide
NSA = Non Service Affecting 3-15
Table A. ONT Alarms (Continued)

Alarm Condition Severity OMCIPROV Minor Serv. Eff NSA Alarm Condition Detail OMCI Provisioning Failure Analysis/Resolution
Verify that the ONT is capable of providing the services provisioned. The ONT rejected OMCI Deprovision unsupported services if provisioning request (for necessary (for example, unsupported example, if the traffic descriptor traffic profile for MDU Ethernet provisioned can not physically be provisioned). supported by the ONT). May be caused by a high signal level (TAP-105, Check ONT Signal Quality) Reset ONT by administratively putting it OOS and then IS. If alarm occurs again, then ONT may need to be replaced.
ONTDISABLED
Major
SA
ONT has been autonomously disabled because of misbehaving transmissions. This is a defense alarm so that the ONT doesnt affect the entire PON.
ONTMEA
Major
SA
ONT Mismatch of Equipment and Provisioned attributes failed to be Attributes provisioned in ONT. Delete the ONT and reprovision. There is a mismatch between ONT Equipment and ONT provisioning attributes
PEE PWR RINH SD
Major Minor Major Major
SA NSA SA SA
Physical Equipment Error on ONT. Loss of external power to UPS, ONT on battery backup. Receive Alarm Inhibition of ONT. Signal Degraded for ONT.
Perform ONT self test (TAP-107, ONT Self Test). Restore power to UPS (TAP-106, Restore ONT Power). Restore power to ONT (TAP-106, Restore ONT Power) Check quality of line from ONT (TAP-105, Check ONT Signal Quality). Check quality of line from ONT (TAP-105, Check ONT Signal Quality). Raised when an ONT fails to reboot following a software activation. To clear without forcing a reboot, change the Planned Software Version to reflect the currently active version. (ED-ONT TL1 command)
SUF
Major
SA
Startup Failure in Ranging of ONT. Software activation for an ONT has failed.
SWACTFAIL
Minor
NSA
SA = Service Affecting
NSA = Non Service Affecting
3-16

Alarm Condition Severity SWDLFAIL Minor Serv. Eff NSA Alarm Condition Detail Analysis/Resolution
Download of software to ONT has Check software file. Ensure the ONT failed. planned version is correct for the ONT type. The P-OLT clears the alarm when the specified software version is successfully transferred to the ONT.
Refer to Alcatel 7340 FTTU Software Migration/Installation manual.
SWDLIP
Minor
NSA
Software download in progress from P-OLT to ONT.
No action required. Raised when download is initiated; clears when there is no pending filetransfer activity or when the download has completed, successfully or not.
SWVER
Minor
NSA
Software version mismatch between the Planned Software Version and the Active Software Version. VoIP Configuration file error
The alarm is raised prior to activation of a new software load. Refer to Alcatel 7340 FTTU Software Migration/Installation manual.
Problem with the VoIP Configuration file.
VOIPCNFG WRONGPW
Major Minor
SA NSA
ONT failed to return expected Deactivate ONT (call customer). password; ONT mischief (security issue).
ENV1
Minor
NSA
ONT Operator Specific Environment Alarm-1.
Corresponds to a customer installed device. The source of the alarm (customer device) is at fault and must be addressed. Corresponds to a customer installed device. The source of the alarm (customer device) is at fault and must be addressed.
ENV2
Minor
NSA
ONT Operator Specific Environment Alarm-2
3-17

Alarm Condition Severity ENV3 Minor Serv. Eff NSA Alarm Condition Detail Analysis/Resolution Corresponds to a customer installed device. The source of the alarm (customer device) is at fault and must be addressed. Operator warning; no repair necessary. If provisioned, autonomous ONT activation should begin, or further provisioning may be needed.
ONT Operator Specific Environment Alarm-3
NEWONT
Minor
NSA
An unprovisioned ONT has been discovered on the PON.
Table B. ONTPOTS Alarms

Alarm Condition Severity POTSSVCMIS Minor Serv. Eff. NSA Alarm Condition Detail ONT Services Mismatch: POTS Analysis/Resolution
The provisioned POTS Service was rejected by the ONT during A condition meaning that the ONT OMCI configuration requests. did not accept the OMCI Verify POTS service capability of configuration requests for the ONT. Restart ONT to see if provisioned POTS service. One problem persists, or deprovision possible reason is that the POTS unsupported POTS service port service is not physically supported by the ONT (for example, POTS provisioned for port that does not support POTS, special version of 2GONT). NSA = Non Service Affecting
Table C. ONTCES Alarms

Alarm Condition Severity Ser. Eff. SA Alarm Condition Detail Analysis/Resolution
CESLOF
Major
DS1 or E1 Loss of frame at the CES Check near-end receive capabilities and far-end transmit interface. capabilities. DS1 or E1 Loss of Signal/Clock at CES Interface.
Check near-end receive capabilities and far-end transmit capabilities.
CESLOS
Major
SA
SA = Service Affecting 3-18
NSA = Non Service Affecting Alcatel AMS ONT Troubleshooting Guide
Table C. ONTCES Alarms (Continued)

Alarm Condition Severity Ser. Eff. SA Alarm Condition Detail Analysis/Resolution Check near-end transmit capabilities and far-end receive capabilities. Check near-end transmit capabilities and far-end receive capabilities. If DS1 is provisioned for HONT, then either delete DS1 provisioning or change the physical ONT to be compatible with the services that need to be provisioned (for example, install BONT instead of HONT).
CESAISR
Major
DS1 or E1 Receiving AIS at CES Interface. DS1 or E1 Receiving RAI at CES Interface.
ONT CES Services Mismatch: A condition indicating the provisioned CES subscriber service is not physically supported by the ONT.
CESRAIR
Major
SA
CESSVCMIS
Minor
NSA
Table D. ONTVIDEO Alarms

Alarm Condition VIDEOLOS Severity Major Serv. Eff. SA Alarm Condition Detail Video Loss of Signal This is the OMCI PPTP Video UNI Video LOS Alarm. VIDEOSVCMIS Minor NSA Video Service Mismatch Analysis/resolution Determine why ONT has lost video signal
The provisioned Video Service was rejected by the ONT during A condition meaning that the ONT did OMCI configuration requests. not accept the OMCI configuration Restart ONT to see if problem requests for Video service. persists or delete unsupported Video Service. NSA = Non Service Affecting
3-19
Table E. ONTENET Alarms

Alarm Condition LANLOS Serv. Severity Eff. Indetermi SA nate NR Alarm Condition Detail LAN Loss of Signal Analysis/resolution
Validate the customer premises input to Ethernet Loss of signal on an Ethernet port Port at the ONT. interface (i.e no carrier). This is actually the OMCI LAN-LOS alarm on the PPTP Ethernet UNI Managed Entity. It is directly related to the LAN Link LED on the ONT. The provisioned LAN Service was rejected by the ONT A condition meaning that the ONT during OMCI configuration did not accept the OMCI requests. Verify LAN service configuration requests for the LAN capability of ONT. Restart service. ONT to see if problem persists, or delete unsupported LAN service port. NSA = Non Service Affecting
LANSVCMIS
Minor
NSA
ONT Services Mismatch: LAN
Table F. ONTVCL Alarms

Alarm Condition VCAISR Severity Major Serv. Eff. SA Alarm Condition Detail End-to-end VC-AIS receiving indication. VPI-VCI. Virtual Channel Remote Defect Indication Generation VPI-VCI. VCRDIR Major SA Virtual Channel Remote Defect Indication Receive End-to-end VC-RDI receiving indication. VPI-VCI. Analysis/resolution Check receive signal upstream from ONT (TAP-105, Check ONT Signal Quality). Check receive signal upstream from ONT (TAP-105, Check ONT Signal Quality). Check receive signal upstream from ONT (TAP-105, Check ONT Signal Quality).
VCRDIG
Major
SA
3-20
Table F. ONTVCL Alarms (Continued)

Alarm Condition VCSVCMIS Severity Serv. Eff. Alarm Condition Detail VC Service Mismatch Analysis/resolution
The provisioned VC Traffic A condition meaning that the ONT did Service was rejected by the ONT during OMCI configuration not accept the OMCI configuration requests. requests for the VC service. One possible reason is that the number of Verify VC service capability of provisioned interwork VC services is ONT, then restart ONT to see if not physically supported by the ONT. problem persists, or deassign For example, too many VCs ONT VCs until alarm clears. provisioned for Ethernet LANs MAC bridge. Note: If this condition exists for non-Interwork VCs, then an OMCIPROV condition should be raised against the ONT.
Table G. ONTVDSL Alarms

Alarm Condition LOF Severity Minor Serv. Eff. SA Alarm Condition Detail Near End Loss of Frame (VTU-O) Analysis/resolution Check ONT/MDU VDSL receive signal and CPE equipment for problems. Check ONT/MDU VDSL receive signal and CPE equipment for problems. Check ONT/MDU VDSL receive signal and CPE equipment for problems. Check ONT/MDU VDSL receive signal and CPE equipment for problems. Check ONT/MDU VDSL receive signal and CPE equipment for problems.
LOL
Minor
SA
Near End Loss of Link (VTU-O)
LOP
Minor
SA
Near End Loss of Power (VTU-O)
LOS
Minor
SA
Near End Loss of Signal (VTU-O)
LOSQ
Minor
SA
Near End Loss of Signal Quality (VTU-O), Noise Margin fallen below the Minimum Noise Margin.
LCD
Minor
SA
Loss of Cell Delineation at VTU-O. Check quality of VDSL line and This is actually the OMCI TC Adaptor path received at ONT. B-PON managed entity associated to the VDSL Port.
3-21
Table G. ONTVDSL Alarms (Continued)

Alarm Condition VDSLSVCMIS Severity Minor Serv. Eff. NSA Alarm Condition Detail ONT Services Mismtach: VDSL Analysis/resolution
The provisioned VDSL Service was rejected by the ONT during A condition meaning that the ONT did OMCI configuration requests. not accept the OMCI configuration requests for the provisioned VDSL Verify VDSL service capability service. One possible reason is that of ONT, then restart ONT to see the VDSL service is not physically if problem persists, or delete supported by the ONT. (for example, unsupported VDSL service port. VDSL port provisioned on slot that has POTS only card equipped) NSA = Non Service Affecting
3-22
TAP-104 Troubleshooting ONT Channel Alarms
TAP-104
Purpose
Troubleshooting ONT Channel Alarms
This procedure provides steps to resolve the LOA (Loss of Acknowledgement), MEM (Message Error Message), OMCICOMM (ONT Management and Control Interface communication), and CPE (Cell Phase Error) alarms. These are channel-related alarms.
Step 1
Procedure Is the alarm isolated to a specific ONT? If yes, go to Step 2. If multiple ONTs in the area have similar problems, go to Step 7.
What alarm is being investigated? If OMCICOMM, go to Step 5. If LOA, CPE or MEM, go to Step 3.
For the LOA, CPE or MEM alarm, check: Fiber connections for loose contacts, dust, and similar problems (DLP-100, Inspect Fiber Optic Devices, DLP-101, Clean the Fiber Optic Receptacles and DLP-102, Clean the Fiber Optic Cable Connectors) Optical signal levels
Does the alarm still exist? If yes, go to Step 5. If no, go to Step 8.
Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:
Caution: Possibility of service interruption. A reboot causes an interruption of ONT services. 6 Does the alarm still exist? If yes, go to Step 7. If no, go to Step 8.
3-23
TAP-104 Troubleshooting ONT Channel Alarms
Escalate the problem according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. STOP. This procedure is complete.
3-24
TAP-105 Check ONT Signal Quality
TAP-105
Purpose
Check ONT Signal Quality
This procedure provides steps to verify the optical signal level and the fiber connectors at the ONT. This procedure can be used to resolve the alarms LOS (Loss of Signal), SD (Signal Degrade), SUF (Start-up Failure), LCD (Loss of Cell Delineation), ONTDISABLED (ONT Disabled) and INACT (Inactive) alarms. Refer to the Alcatel 7340 FTTU TL1 Commands and Messages manual for command input and output information.
Prerequisites
The PON interface must be provisioned and in service (IS).
Step 1
Procedure Is the alarm isolated to a single ONT? If yes, go to Step 2. If multiple ONTs in the area have similar problems, go to Step 10.
What alarm is being repaired? If alarm is SUF (Start-Up Failure) or INACT (Inactive), go to Step 6. If alarm is LOS (Loss Of Signal), ONTDISABLED (ONT Disabled), LCD (Loss of Cell Delineation), or SD (Signal Degrade), go to Step 3.
Check the received optical signal level at the ONT using an optical power meter. Refer to Table A. Table A. ONT Optical Budget - receive
ONT Type HONT-A HONT-B HONT-C HONT-D MONT BONT RX Optical Sensitivity -25.5 dBm -28.0 dBm -28.0 dBm -28.0 dBm -28.0 dBm -27.0 dBm RX Optical overload -6dBm -6dBm -6dBm -6dBm -6dBm -6dBm
3-25
TAP-105 Check ONT Signal Quality
Note:
The level should be greater than the ONTs RX Optical Sensitivity but less than the RX Optical Overload.
Is the level acceptable? If yes, go to Step 6. If no, go to Step 4. 4 Inspect and clean the optical connection to the ONT, refer to DLP-100, Inspect Fiber Optic Devices, DLP-101, Clean the Fiber Optic Receptacles and DLP-102, Clean the Fiber Optic Cable Connectors. Recheck the optical signal level. Is the level acceptable? If yes, go to Step 6. If no, go to Step 10. 6 Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:
Caution: Possibility of service interruption. A reset causes an interruption of ONT services. 7 Does the alarm still exist? If yes, go to Step 8. If no, go to Step 11. 8 9 Replace the ONT (refer to the appropriate ONT Installation and Maintenance manual). Does the alarm still exist? If yes, go to Step 10. If no, go to Step 11. 10 Escalate the problem according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. STOP. This procedure is complete.
11
3-26
TAP-106 Restore ONT Power
TAP-106
Purpose
Restore ONT Power
This procedure provides steps to restore power to the ONT. This procedure can be used to resolve the RINH (Receive Alarm Inhibition) alarm.
Prerequisites
Resolve alarms affecting service before those that do not affect service.
Step 1
Procedure Determine if the power failure is on a single ONT. If yes, go to Step 2. If no, wait for power to return to the area.
Is the ONT connected to a UPS? If yes, go to Step 3. If no, go to Step 4.
Is the UPS functioning correctly? If yes, go to Step 6. If no, see the UPS manufacturers instructions to diagnose the problem.
Is the ONT connected to the power source? If yes, go to Step 5. If no, connect the ONT to the power source.
Does the building have power? If yes, go to Step 6. If no, wait for power to return to the residence.
6 7
If there is still no power, escalate the problem according to local practices or contact Alcatel Support. STOP. This procedure is complete.
3-27
TAP-106 Restore ONT Power
3-28
TAP-107 ONT Self Test
TAP-107
Purpose
ONT Self Test
This procedure provides steps to manually reset an ONT with self test by running the ONT self test. When the test is finished, an ONT pass/fail result is returned. Refer to the Alcatel 7340 FTTU TL1 Commands and Messages manual for command input and output information. Use this procedure to resolve the Physical Equipment Error (PEE), ONT Equipment Alarm (EQPT), and ONT Management and Control Interface (OMCI) communication (OMCICOMM) alarms.
Step 1
Procedure Is the alarm isolated to a single ONT? If yes, go to Step 2. If no, go to Step 6.
From the craft port or a TL1 session in AMS, input the command DGN-ONT to initiate reset with self test. Caution: Service interruption. A reset causes an interruption of ONT services. Example input:
DGN-ONT::<ont_aid>;
The results of the self test is either Pass or Fail. If the test fails, go to Step 4. If the test passes, go to Step 7.
4 5 6
Replace the ONT. Refer to the specific ONT type Installation and Maintenance manual for the replacement procedure. Go to Step 7. Escalate the problem according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems.
3-29
TAP-107 ONT Self Test
Does the alarm still exist? If yes, escalate the problem according to local practices or contact Alcatel Support. If no, go to Step 8.
3-30
TAP-108 ONT POTS MLT Test
TAP-108
Purpose
ONT POTS MLT Test
This procedure provides steps to manually test POTS service on an ONT by running the POTS Mechanized Loop Test (MLT). When the test is finished pass or fail, MLT test results are returned. Use this procedure as an initial test for subscriber problems such as problems with POTS service. Caution: Service interruption. Prior to using this procedure, (TAP-108, ONT POTS MLT Test), refer to Alcatel URGENT PRODUCT WARNING number 05-0223, Issue 01. Database corruption may occur.
Step 1
Procedure Is the alarm isolated to a single ONT? If yes, go to Step 3. If multiple ONTs have the same problem, go to Step 2.
Escalate according to local practices or contact Alcatel Support. The troubleshooting and repair may effect customers that are not currently experiencing problems. Caution: Service interruption. Prior to continuing with this procedure, (TAP-108, ONT POTS MLT Test), refer to Alcatel URGENT PRODUCT WARNING number 05-0223, Issue 01. Database corruption may occur.
To run the MLT Test for ONT POTS lines. From the craft port or a TL1 session in AMS enter:
DGN-ONTPOTS::<aid_ont_pots>;
Note: 4
POTS ports that are not terminated will fail the REN test; this is normal.
The completion response lists the tests that are ran with the results (PASS or FAIL) to each test. Do any of the tests show fail as the response? If yes, go to Step 5. If no, go to Step 6.
Replace the ONT (refer to the appropriate ONT Installation and Maintenance manual).
3-31
TAP-108 ONT POTS MLT Test
Does the alarm still exist? If yes, Escalate according to local practices or contact Alcatel Support. If no, go to Step 7.
3-32
Detailed Level Procedures (DLP)
Detailed Level Procedures (DLP)

This section contains detailed steps that describe how to perform a procedure. In addition to step-by-step information, a DLP contains any tables or illustrations that may be required to perform the procedure. These DLPs are typically referenced from an NTP or TAP, but references are also made from the IXL or other DLPs. When a DLP is referenced from a given point, the task in the referenced DLP may be performed. When the task is completed, the user returns to the point where the DLP was referenced.
4-1
4-2
DLP-100 Inspect Fiber Optic Devices
DLP-100
Purpose
Inspect Fiber Optic Devices
This procedure provides instructions for inspecting fiber optic devices.
Prerequisites
Use a fiber optic inspection kit or equivalent equipment that may contain the following items: 200x video microscope Video monitor Adapters for connectors and receptacles Instructions for the use of the kit components
General
It is recommended to inspect and clean the receptacle on the faceplate port before inspecting the connector on the cable end. Note: Do not inspect or clean the optical device connections found on the printed circuit boards, also referred to as cable routed connections. These connections are made and tested at the factory.
Step 1
Procedure Disconnect any power to the fiber-optic device before inspection or cleaning. Danger: Possibility of personal injury. Never look into the end of an optical fiber while optical power is being applied to the fiber. When cleaning or taking measurements, avoid eye exposure to open-ended fibers and optical connectors. The fibers and connectors may be connected to a laser transmitter. Use a microscope and video monitor when inspecting the end-face. If this is not a first-time inspection, gently disconnect the fiber-optic connector from the receptacle. Using the inspection kit, inspect the receptacle. If the receptacle is contaminated, clean the receptacle. See DLP-101, Clean the Fiber Optic Receptacles.
2 3
4-3
DLP-100 Inspect Fiber Optic Devices
Inspect the cable jacket for nicks, cuts, bends, kinks, or other signs of damage. Note: Do not use the cable if there is damage.
Inspect the ferrule for signs of damage, for example scratches, cracks, or damaged guide holes (badly worn or out-of-round). Note: Do not use the device if there is damage.
Using the inspection kit, inspect the connector. If it is contaminated, clean the connector. See DLP-102, Clean the Fiber Optic Cable Connectors.
Reconnect the connector and receptacle, and check for proper function. Note: Do not use optical devices that do not function properly.
4-4
DLP-101 Clean the Fiber Optic Receptacles
DLP-101
Purpose
Clean the Fiber Optic Receptacles
This procedure provides the instructions to clean the fiber optic receptacles.
Prerequisites
Clean fiber-optic devices in a dust-free environment. The following materials are needed: Optical grade stick cleaners (swabs) that have a tightly wrapped tip (1.25 mm, 2.50 mm and 4.0 mm). A can of contaminant-free compressed air (dry nitrogen) for removing dust from the receptacles. Do not use commercially compressed air or house air.
Note: You may also require:
Anti-static, zipper-locked plastic bags (do not use pink anti-static bags). Input/output plugs for receptacles.
General safety and operations information

The preferred method of cleaning a receptacle is to use a stick cleaner (swab). Ensure you choose the correct size of stick cleaner for the receptacle. Note: Certain input/output boards have the optical transceiver mounted directly to the faceplate receptacle, as opposed to having a cable-routed connection to the faceplate receptacle. For boards having the optical transceiver mounted directly to the faceplate receptacle, adjustments to the position and focus of the inspection tool at the receptacle are required. This is especially true for the receiver (Rx) receptacle. Warning: Possibility of equipment damage. To avoid possible damage to the equipment, ensure proper handling of the fiber optic equipment. Warning: Possibility of equipment damage. Ensure the proper cleaning materials are being used to avoid possible contamination of the fiber optic equipment.
4-5
DLP-101 Clean the Fiber Optic Receptacles
Step 1 2 3
Procedure Review the General safety and operations information for this procedure. Ensure the receptacle is inspected See DLP-100, Inspect Fiber Optic Devices. Dry clean the receptacle using a dry stick cleaner. Insert the stick in the receptacle and gently rotate it, making three full rotations and using a lifting/plucking motion each time you stop to re-grip the stick. Use a new stick for each port. Re-inspect the receptacle.
If the receptacle fails the inspection, and it appears the contaminant can be dislodged using canned compressed air, apply a short burst of air to the end-face to remove the contaminant. Note: Do not allow the extension tube of the can to touch the bottom surface of the receptacle.
Re-inspect the receptacle. 5 6 If the receptacle fails the inspection, repeat Step 3 and Step 4 several times. If the receptacle fails the inspection, wet clean the receptacle using a stick cleaner saturated with optical-grade isopropyl alcohol. Put the stick in the receptacle and gently rotate it, as described in Step 3. Remove any alcohol residue using a dry stick cleaner. Re-inspect the receptacle. 7 If necessary, repeat cleaning and inspecting several times or until the receptacle passes the inspection. Note: 8 9 Typically you should not use a receptacle that does not pas inspection. However, only a live test informs you if the connector cannot be used.
Return to DLP-100, Inspect Fiber Optic Devices. STOP. This procedure is complete.
4-6
DLP-102 Clean the Fiber Optic Cable Connectors
DLP-102
Purpose
Clean the Fiber Optic Cable Connectors
This procedure provides the instructions to clean the fiber optic connectors.
Prerequisites
To clean fiber-optic devices in a dust-free environment, the following materials are needed: Cassette cleaner (reel type or equivalent), or cloths made of lint-free, nonabrasive. Optical grade stick cleaners (swabs) that have a tightly wrapped tip (1.25 mm, 2.50 mm and 4.0 mm). Pure optical-grade isopropyl alcohol for cleaning connector end-faces. A can of contaminant-free compressed air (dry nitrogen) for removing dust from connectors (ferrule and end-face surfaces). Do not use commercially compressed air or house air.
Note: You may also require:
Anti-static, zipper-locked plastic bags (do not use pink anti-static bags). Dust caps for connectors.
General
The following list contains the methods used to clean an optical connector. The items are listed numerically, in order of the most preferred method. 1. A cleaner cassette 2. A lint-free cloth 3. A stick cleaner (swab)
Step 1 2
Procedure Ensure the connector has been inspected. See DLP-100, Inspect Fiber Optic Devices. Dry Clean the connector by gently wiping the ferrule and end-face surfaces using a cleaner cassette or a dry lint-free cloth. Re-inspect the connector.
4-7
DLP-102 Clean the Fiber Optic Cable Connectors
If the connector fails the inspection, wet clean the connector by gently wiping the ferrule and end-face surfaces using a cleaner cassette that has a drop of optical-grade isopropyl alcohol applied to it. Or, use a lint-free cloth that has a drop of optical-grade isopropyl alcohol applied to it. Note: You may need to open the cleaner cassette window by hand to apply the alcohol to the cassette.
Remove any alcohol residue by gently wiping the ferrule and end-face surfaces with a dry section of cleaner cassette, or a lint-free cloth. Re-inspect the connector. 4 5 If necessary, repeat Step 2 and Step 3 several times or until the connector passes the inspection. If, after several attempts at cleaning, the connector continues to fail inspection, use the canned, compressed air to remove any dust or debris. Note: Do not allow the extension tube of the can to touch the fiber.
Reinspect the connector. 6 If the connector fails the inspection, repeat Step 2 and Step 3 again. Re-inspect the connector. Note: 7 8 Typically you should not use a cable that does not pass inspection. However, only a live test informs you, if a connector cannot be used.
Return to DLP-100, Inspect Fiber Optic Devices. STOP. This procedure is complete.
4-8
Training (TNG)
Training (TNG)
This section contains supplementary information to perform a given task.
5-1
5-2
TNG-100 Visual Indicators
TNG-100 Visual Indicators

1. General
This TNG describes status indicators and controls on the 7340 FTTU ONT equipment. Table A is a list of figures and Table B is a list of tables that describe the ONT indicators and controls. Table A. Figure List
Figures HONT-A Visual Indicators HONT-B Visual Indicators HONT-C visual indicators HONT-D visual indicators MONT-A LED visual indicators PVSU LED visual indicators BONT visual indicators APC 150 W 48 V UPS for MONT visual indicators Go to: Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8
Table B. Table List

Tables HONT-A Visual Indicators HONT-B Visual Indicators HONT-C visual indicators HONT-C RJ-45 visual indicators HONT-D visual indicators HONT-D Ethernet visual indicators MONT-A LED descriptions MONT-A SWRD Interface visual indicators PVSU LED descriptions BONT system visual indicators BONT Ethernet interface visual indicators BONT Daughter card Slot #1 visual indicators Alcatel 7340 FTTU ONT Troubleshooting Guide Go to: Table C Table D Table E Table F Table G Table H Table I Table J Table K Table L Table M Table N 5-3
TNG-100 General
Table B. Table List (Continued)

Tables BONT DS1 interface visual indicators APC UPS visual indicators FlexPoint UPS visual indicators (ANSI-specific) APC 150 W 48 V UPS for MONT LED descriptions Go to: Table O Table P Table Q Table R
5-4
TNG-100 Indicators
2. Indicators
Figure 1. HONT-A Visual Indicators
Status
LEDs
FGU001
Table C. HONT-A Visual Indicators

Indicator ONT Color Off Green Green, flashing Red Off Green Green, flashing Red Red, flashing Off Green Function Not powered Powered Booting HONT equipment failure Not powered In service (PON ranged, communicating) Ranging, establishing communication Loss of physical layer, or startup failure Signal degradation No Ethernet link Ethernet link active
PON
LNK
5-5
TNG-100 Indicators
Figure 2. HONT-B Visual Indicators Status LEDs
EQPT LINK 1 PON LINK 2 VIDEO 1 T R
2 E P C
3 RED BLK 4
FGU161
Table D. HONT-B Visual Indicators

Indicator EQPT Color Off Green Green, flashing Amber Red Off Green Green flashing Red Red flashing Off Red Off Green Function Not powered Powered, good battery Booting Battery alarm HONT equipment failure (overrides battery) Not powered In service (PON ranged, communicating) Ranging, establishing communication Loss of physical layer, or startup failure Signal degradation Video overlay level acceptable or video not provisioned Video overlay level below acceptable level No Ethernet link Ethernet link active
PON
VIDEO LNK 1 LNK 2
5-6
TNG-100 Indicators
Figure 3. HONT-C visual indicators
RJ-45 status LEDs
HONT-C status LEDs
Table E. HONT-C visual indicators

Indicator PWR BTRY FAIL VID Color Off Green Off Green Off Red Off Red Off Green Off Green Off Green Off Green Function Not powered Power is available Battery alarm set or battery not provisioned Battery good/charged and no battery alarms Equipment 100% operational and ranged Equipment failure or not ranged, synchronized Video overlay level above acceptable level or not provisioned Video overlay level below acceptable level No Link or data not provisioned Indicates Ethernet link active (aggregate) 1490 nm data path is unavailable 1490 nm data path is available No communication between OLT/ONT Management channel established between OLT/ONT All customer phones on-hook Any customer phone off-hook
DATA NTWK MGMT POTS
5-7
TNG-100 Indicators
Table F. HONT-C RJ-45 visual indicators

Indicator LINK MODE Color Off Green Off Yellow Function No Link or link not provisioned Indicates Ethernet link active (aggregate) 10 Mb/s operation 100 Mb/s operation
5-8
TNG-100 Indicators
Figure 4. HONT-D visual indicators

Ethernet mode LED status status indicators
Network LED status indicator
Ethernet link LED status indicators
Video LED status indicator
status indicator
Management LED
FGU239
5-9
TNG-100 Indicators
Table G. HONT-D visual indicators

Indicator Management Color Off Green Red Red, flashing Video Off Red Network Off Green Function No power or no communication between OLT/ONT ONT is ranged and communicating with OLT ONT alarm state or no PON light detected PON light detected and ranging process started to establish communication with OLT. Video overlay level above acceptable level or not provisioned Video overlay level below acceptable level and provisioned 1490 nm data path is unavailable/non-operational 1490 nm data path is available/operational
Table H. HONT-D Ethernet visual indicators

Indicator Link Mode Color Off Green Off Green Function Link not active Indicates Ethernet link active (aggregate) 10 Mb/s operation 100 Mb/s operation
5-10
TNG-100 Indicators
Figure 5. MONT-A LED visual indicators

Connections for downstream video amplifier
LED indicators RF video output
EPC jumper is installed if SWRD option is present
Power and alarm cable (3EM 17699 xx)
5-11
TNG-100 Indicators
Table I. MONT-A LED descriptions

Indicator POWER BATTERY FAIL VIDEO Color Off Green Off Green Off Red Off Red DATA NETWORK MGMT INTF Off Green Off Green Off Green POTS Off Green Function Not powered Power is available Battery alarm or battery not provisioned Battery good and charged Equipment 100% operational and ranged Equipment failed or not ranged Video overlay level above acceptable level or not provisioned Video overlay level below acceptable level No link or data not provisioned Link active (aggregate) 1490 nm data path is unavailable/non-operational 1490 nm data path is available/operational No communication between OLT/ONT Full communication, ranging, synchronization between OLT/ONT All customer phones are on-hook Any customer phone is off the hook
Table J. MONT-A SWRD Interface visual indicators

Indicator LINK ACT Color Off Green Function Link DOWN/inactive Ethernet link is UP/active (data in either direction) No activity on Ethernet link between the SWRD and the
Off
Green
ONT ONT
Activity on Ethernet link between the SWRD and the
5-12
TNG-100 Indicators
Figure 6. PVSU LED visual indicators

PVSU status LEDs
Table K. PVSU LED descriptions

Indicator DAT_EQMT POTS DAT4 DAT3 DAT2 DAT1 Color Off Red Off Yellow Off Green Off Green Off Green Off Green Function Not alarmed Hardware failure No lines off-hook At least one line off-hook No data activity Indicates data link is active on VDSL line 4 No data activity Indicates data link is active on VDSL line 3 No data activity Indicates data link is active on VDSL line 2 No data activity Indicates data link is active on VDSL line 1
5-13
TNG-100 Indicators
Figure 7. BONT visual indicators

B -O N T S y s te m V is u a l In d ic a t o r s E Q U IP PON V ID E O E th e rn e t V is u a l In d ic a t o r s AA--LFD/Coll in k /A c t - F D /C o ll BB- Link/Act
D a u g h te r C a rd S lo t # 1 V is u a l In d ic a t o r s D2 - G ood D 1 - F a il
D2
D O N O T R E M O V E T H IS L A B E L E Q U IP P O N PORT 1 PORT 2 V ID E O PORT 3 A PORT 4 B
W A R N IN G !
D S - 1 In t e r f a c e V i s u a l In d ic a t o r s A - L in k
STAT D1 D4 STAT D3 A B A B A B A B A B A B A B A B
CHNL 1
R T R T R T
T CHNL 5 R T CHNL 6 R T CHNL 7 R T CHNL 8 R
CHNL 2
CHNL 3
CHNL 4
5-14
TNG-100 Indicators
Table L. BONT system visual indicators

Indicator EQUIP Color Off Green Red PON Off Green Amber Red VIDEO Off Red Function Not powered No failures, Battery good Equipment Failure (overrides Battery Alarm) Not powered PON ranged and in service Ranging Loss of physical layer or startup failure Video overlay level above acceptable level or not provisioned Video overlay level below acceptable level
Table M. BONT Ethernet interface visual indicators

Indicator A - FD/Coll Color Off Green Green, flashing B - Link/Act Off Green Green, flashing Function Half duplex Full duplex Collision Link down Link up Transmit/Receive activity
Table N. BONT Daughter card Slot #1 visual indicators

Indicator D2 - Good D1 - Fail Color Off Green Off Red Function If both D1 and D2 LEDs are off, no card is detected Card operational If both D1 and D2 LEDs are off, no card is detected Card equipment failure
5-15
TNG-100 Indicators
Table O. BONT DS1 interface visual indicators

Indicator A - Link (Port 1- 4) Color Off Green Amber Red Function Link not in service Link operational RX Link or Facility Problem Equipment Alarm
Table P. APC UPS visual indicators

Name AC Present Indicator Color Green Interpretation Lights when the BBU power fuse is operating on AC Power Lights when 12 V output is present Lights when battery needs replacement
DC Output On Battery Bad
Green Red
Table Q. FlexPoint UPS visual indicators (ANSI-specific)

Indicator Normal Color Steady Green Function Output OK Powering HONT on UPS battery power Battery needs to be replaced Battery is low or missing Unit is faulted or the battery is drained
Standby Operation Blinking Green Replace Battery Low Battery Faulted Battery Steady Red Blinking Red Blinking Red and Green
Figure 8. APC 150 W 48 V UPS for MONT visual indicators
5-16
TNG-100 Indicators
Table R. APC 150 W 48 V UPS for MONT LED descriptions

Name AC Present Indicator Color Green Interpretation Operating on ac power.
Green High-charge mode Flashing Yellow DC Output On Battery Bad Green Red Operating on battery DC output present Battery missing or needs replacement
5-17
TNG-100 Indicators
5-18
Glossary and Abbreviations
A B C D E F G H
J K L M N O P Q R S T U V W X Y Z

Production Note: Do not change this glossary. Pass all changes through production.
This glossary is a comprehensive list of terms and abbreviations associated with the 7340 FTTU.
1000BaseT 1000-megabits-per-second LAN The IEEE standard for 1000 Mb/s, or one gigabit per second (Gbps), twisted-pair Ethernet wiring. 10- to 100-megabits-per-second LAN The IEEE standard for 10/100 Mb/s twisted-pair Ethernet wiring.
10/100BaseT
A
AACU ADSL Alarm Control Unit An FTTU component that collects rack alarms, controls Top Rack Unit alarm displays, and provides an alarm interface to the CO alarm system. Access-to-Access Interface The interface the LT uses to subtend to the PON. ATM Adaptation Layer The protocol used by ATM to segment and reassemble data for insertion into an ATM cell; also performs error checking and correction. ATM Adaptation Layer Type 1 Type 1 class of AAL service, functions support a constant bit rate, time-dependent traffic such as voice and video. ATM Adaptation Layer Type 2 Type 2 class of AAL service that is characterized by voice and video transfer. ATM Adaptation Layer Type 5 Type 5 class of AAL service that is characterized by high-speed data transfer.
Adaptive Clock Recovery A clocking technique used for CES that does not require a network-wide
AAI AAL
AAL1
AAL2 AAL5 ACR
synchronization signal to regenerate the input clock at the output. The local Ethernet switch configured for LACP
Actor
6-1
A B C D E F G H
ACU
Alarm Control Unit A plug-in unit that collects rack alarms, controls Top Rack Unit alarm displays, and provides an alarm interface to the CO alarm system. Adaptive Differential Pulse Code Modulation A speech coding method that uses less bits than the traditional PCM. Asymmetric Digital Subscriber Line A technology that enables high-speed asymmetric data transmission between two modems, one at the Central Office and one at subscriber premises, over a single twisted-pair copper telephone wire. APON Line/Network External Termination Version C ADSL Fan An ADSL component that cools the rack. Alliance Fiber Optic Products, Inc. A manufacturer of passive optical components and subsystems. Access Identifier Alarm Indication Signal ADSL Line Termination Rack An ADSL unit that provides an ATRU unit and mounting locations for up to two OLTS units and one baffle. ADSL Line Termination Shelf An ADSL shelf (also called Optical Line Terminal Shelf) that provides mounting locations and slide-in rails for unit insertion into backplane-mounted connectors. Amplitude Modulated Vestigal Sideband Access-to-Network Interface The link between an FTTU and the ATM backbone. Access Network Modules A message sent in the backward direction indicating that a call has been answered (see General Bandwidths G6 documentation for more information). Alcatel Network Systems
ADPCM ADSL
AEXTC AFAN AFOP AID AIS ALTR
ALTS
AM-VSB ANI ANM
ANS
6-2
A B C D E F G H
ANSI
American National Standards Institute A nonprofit, nongovernmental body supported by over 1000 trade organizations, professional societies, and companies; ANSI was established for the creation of voluntary industry standards. ATM Passive Optical Network System A passive optical network running ATM. Automatic Protection Switching A utility that detects circuit failures and automatically switches to redundant, standby equipment. Address Resolution Protocol A member of the TCP/IP protocol suite that determines a destination hosts hardware address from its IP address. Advanced Services Access Manager An Alcatel DSLAM that delivers ATM-based services, provides an OC3c interface to the network side, and ATM multiplexing and LT interfaces to the customer side. The ASAM also provides an OC3c interface to remote multiplexing equipment. American Standard Code for Information Interchange A coding method used to convert letters, numbers, punctuation and control codes into digital form. Application-Specific Integrated Circuit A proprietary integrated circuit created to do a specific job. Asynchronous Transfer Mode A multiplexed information transfer method in which the information is organized into fixed length cells of 53 bytes and transmitted according to each users need. ATM-Physical Media Dependent One of the two sub-layers of the Physical Layer of the ATM protocol stack used to specify the medium, physical connector, and optical or electrical characteristics of the signal. ATM-Transmission Convergence One of the two sub-layers of the Physical Layer of the ATM protocol stack used to construct payloads and generate the required protocol information for the PMD sublayer.
APON APS
ARP
ASAM
ASCII
ASIC ATM
ATM-PMD
ATM-TC
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A B C D E F G H
ATMF
ATM Forum A standards group whose objective is to promote the rapid standardization and deployment of ATM technology. ATM Interface Module Electrical interference that reduces signal levels as it travel down a line. Automatically Out-of-Service Means the unit failed and has been taken out of service automatically. Automatically and Manually Out-of-Service Means the unit failed and the user has manually (administratively) taken it out of service.
ATMIM attenuation AU AUMA
B
BAC BER Buffer Acceptance Control Bit Error Ratio A measure of transmission quality expressed as the percentage of received bits in error compared to the total number of bits received. Basic Rate Interface One type of interface for the ISDN product. BRI consists of two 64 kbit/s B-channels and one 16 kbit/s D-channel for a total of 144 kbit/s. Bidirectional Bit Interval Parity Building Integrated Timing Supply A single building master timing supply. BITS generally supplies DS1 and DS0 level timing throughout an office. Burst Mode Laser Driver Burst Mode Receiver Business Optical Network Terminal Business Optical Network Terminal for a commercial subscriber. See ONT. Broadband Passive Optical Network Broadband Remote Access Server
BRI
BIDI BIP BITS
BMLD BMRX BONT BPON BRAS
6-4
A B C D E F G H
broadband BVB
Bandwidth characterized at transmission rates of 1.5 Mbs and up. Broadband Video Bus
C
CAC Connection Admission Control A set of actions taken by the network at the call setup phase in a switched connection to decide if the request for an ATM connection can be accepted based on the total available bandwidth. Call Control Cable Television A broadband transmission facility using a 75 ohm coaxial cable that simultaneously carries many frequency-divided TV channels. Constant Bit Rate An ATM service category that supports a guaranteed rate. Compact DiskRead Only Memory Clock Data Recovery Cell Delay Variation Tolerance Cell Delay Variation Tolerance occurs when cells from two or more ATM connections are multiplexed. Cells of a given ATM connection may be delayed, while cells from another ATM connection, physical layer overhead, or OAM cells are inserted at the output of the multiplexer. Cable Entry Management Tray Circuit Emulation Service Enables users to multiplex or to concentrate multiple circuit emulation streams for voice and video with packet data on a single high-speed ATM link without a separate ATM access multiplexer. Controlled Environmental Vault A temperature- and humidity-controlled underground vault that houses an 7340 FTTU system. A CEV is typically in a remote location. Channel Identifier or Consecutive Identical Digit Common Language Equipment Identifier
CACO CATV
CBR CD-ROM CDR CDVT
CEMT CES
CEV
CID CLEI
6-5
A B C D E F G H
CLI
Command Line Interface A WAM interface that uses TL1 commands to communicate to any NE in the FTTU network. Calling Line ID Presentation Calling Line ID Restriction Central Office A telephone switching center that connects subscribers within a telephone network. Coder Decoder Crossover Interface Connected Line Identification Presentation Connected Line Identification Restriction Common NT-OBC Module Common NT-OBC Logic Common Object Request Broker Architecture The standard that defines the management of messaging traffic between application software and computer platforms. Customer Premises Equipment Customer-owned telecommunications equipment at customer premises used to terminate or process information from the public network. Central Processing Unit The part of a computer that performs the logic computational and decision making functions. Carrier Serving Area A type of trunk-loop architecture that typically includes a T1 carrier, a cluster of subscribers, and a serving area. Carrier Sense Multiple Access with Collision Detection A data communications mode in a shared medium in which access contention problems are solved by denying access to one of the contenders. Craft Terminal A workstation that has EMS software installed on it.
CLIP CLIR CO
CODEC COI COLP COLR CONOM CONPLD CORBA
CPE
CPU
CSA
CSMA/CD
CT
6-6
A B C D E F G H
CTAG CV
Correlation Tag Coding Violation
D
Data bridging DBA An MONT service that bridges data frames from the host to the network through the ATM using AAL5 cells mapped into the virtual channel (VC). Dynamic Bandwidth Allocation The capacity of subdividing large high-capacity network transmission resources among multiple applications almost instantaneously and providing each application only the share of bandwidth each application requires. Data Circuit Terminating Equipment An interface standard between computers and printers. Data Communications Process The part of the network interface within ALMA Expert that implements the protocols and interfaces for various parts of the network. Digital Clock Supply Name of the BITS clock source in Japan. Direct Dial-In Dynamic Host Configuration Protocol DHCP is a client/server service that is an extension of the BOOTP protocol. DHCP simplifies the configuration of a client workstation since no IP addresses, subnet masks, default gateways, domain names, or DNSs must be programmed. With DHCP, this information is dynamically leased from the DHCP server for a predefined amount of time. Because the information is stored on a server, it centralizes IP address management, reduces the number of IP addresses to be used, and simplifies maintenance. RFC 2131 defines DHCP. Data Link Connection A DLC is a frame relay connection. Digital Loop Carrier DLP downstream Detailed Level Procedure Transmission from the network to the customer location. On the NT side, receive (Rx) indicates the downstream direction of the transmission from the ATM network. On the LT side, transmit (Tx) indicates the downstream direction of the transmission from the OLT.
6-7
DCE DCP
DCS DDI DHCP
DLC
A B C D E F G H
DPEs DSCP
Drum Plate Enlargers Differentiated Services Code Point A six-bit value encoded in the type of service field of an IP packet header. It identifies the CoS that the packet should receive. Digital Subscriber Line A DSL is a single twisted-pair that supports full-duplex transmission at a bit rate of 160 kb/s (144 kb/s for 2B+D data, 12 kb/s for framing and error correction, and 4 kb/s for the embedded operations channel). Digital Service Provider Data Terminal Equipment A definition of hardware specifications provided for data communications.
DSL
DSP DTE
E
EAST/WEST EC Used to identify high-speed ports on an ADM. This term is used interchangeably with Line Group. Echo Cancellation A technique to stop a received signal from being transmitted back to its origin by constructing a signal closely approximating the echo component and subtracting this from the locally transmitted signal. Erbium-Doped Fiber Amplifier A form of fiber optical amplification in which the transmittal light signal passes through a section of erbium-doped fiber and is amplified by means of a laser pump diode. EDFA is used in transmitter booster amplifiers, in-line repeating amplifiers, and receiver preamplifiers. Electronic Industries Association Group that specifies electrical transmission standards. The EIA and TIA have developed numerous well-known communications standards, including EIA/TIA-232 and EIA/TIA-449. ElectroMagnetic Compatibility EMC designates the ability of commodities to function normally in the electromagnetic environment (this ability is termed Electromagnetic Susceptibility [EMS]), and the ability not to generate unbearable electromagnetic interference to other devices and equipment in the same environment (this ability is termed Electromagnetic Interference [EMI]. These two abilities are collectively named EMC
EDFA
EIA
EMC
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A B C D E F G H
EML EMS
Element Management Layer Element Management System A term used to describe the workstation that manages one or more NEs in a network. Ethernet Power Connection Equipment Protection Switching A utility that detects physical equipment failures and automatically switches to redundant, standby equipment. Error Second Electrostatic Discharge End System Identifier A component within an ATM End System Address that provides the name of the end system. A coaxial cable LAN architecture. Extended Temperature Range Temperature range from 40F to 120F (40C to 49C) plus full solar loading. European Telecommunications Standards Institute The European counterpart to ANSI. Establish to produce telecommunication standards integration in the European community for users, manufacturers, suppliers, and Post Telephone and Telegraph administration. External Manager Operator-terminal connection made to the FTTU through in-band management channels using IP over ATM instead of through WAM.
EPC EPS
ES ESD ESI
Ethernet ETR ETSI
ExM
F
FDM Frequency Division Multiplexing A technique in which multiple signals are carried over a common transmission medium by assigning each of the signals to a separate channel in frequency. Forward Error Correction Feature Group
FEC FG
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A B C D E F G H
FIB
Forwarding Information Base The FIB is an internal table containing only the IP routes actually used by a router to forward IP traffic. First-In First-Out Fiber in the Loop Field Programmable Gate Array Fiber Slack Storage Tray A tray used in the Video Coupler shelf for excess PON fiber storage. File Transfer Protocol Fiber To The User A high-speed fiber-optic cable technology for delivery of broadband services to home or office over an ATM Passive Optical Network.
FIFO FITL FPGA FSST FTP

FTTU
G
GANT GARP Generic ATM NT Generic Attribute Registration Protocol A generic framework that enables devices in a bridged LAN to register and de-register attribute values, such as VLAN Identifiers, with each other. See also GVRP and VLAN. Gigabit Ethernet Line Termination Board GigaBit Per Second Guaranteed Cell Rate Guaranteed Frame Rate Gigabit Ethernet This protocol expands the traditional Ethernet protocol to one gigabit per second (Gbps). Graphical User Interface A user screen that includes menus, tables, or icons to query or change data; usually distinguished from the command interface.
GELT Gbps GCR GFR GigE
GUI
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A B C D E F G H
GVRP
GARP VLAN Registration Protocol GVRP is an application defined in the IEEE 802.1P standard that allows for the control of 802.1Q VLANs. GVRP defines a GARP application that provides 802.1Q-compliant VLAN pruning, and dynamic VLAN creation on 802.1Q trunk ports.See also GARP.
H
HEC HLPC-C HONT HONT-B Header Error Control A code located in the header of an ATM cell, used for error checking. Low Pass Filter CO, Version C Home Optical Network Terminal Home Optical Network Terminal for a single-family home. See ONT. Second Generation Optical Network Terminal A cost-reduced version of the HONT-A. The HONT-B provides the same features as the HONT-A including voice, video, and data services to a single family user. Third Generation Optical Network Terminal An improved version of the HONT-B. The HONT-C provides the same features as the HONT-B including voice, video, and data services to a single family user. Third Generation Optical Network Terminal An internal version of the HONT-C. The HONT-D provides the same features as the HONT-C including voice, video, and data services to a single family user. High Pass Filter HyperText Markup Language A document format that enables any document to be interpreted by any computer. High-Density Top Rack Unit An FTTU component that provides redundant power distribution, as well as fuse and alarm functions, for an equipment rack housing OLTS units. HyperText Transfer Protocol
HONT-C
HONT-D
HPF HTML
HTRU
HTTP
6-11
A B C D E F G H
I
IEEE
Institute of Electrical and Electronics Engineers Professional organization whose activities include the development of communications and network standards. Internet Engineering Task Force The IETF is an international community of network designers, operators, vendors, and researchers concerned with the evolution of Internet architecture and the smooth operation of the Internet. Internet Group Management Protocol IGMP is a protocol used between hosts and multicast routers on a single physical network to establish hosts membership in particular multicast groups. Version 2 of IGMP is described in RFC 2236. IGMP system on the SHub Inverse Multiplexing over ATM Internet Protocol Connectionless packet-switching protocol that works together with TCP. IP Control Protocol IPCP configures, enables, and disables the IP protocol modules on both ends of a point-to-point link. The ICP is tied to PPP, and activated when PPP reaches the network layer to protocol phase. If IPCP packets are received prior to this phase, they should be discarded. IP Video Television The delivery of video services over an end-to-end IP infrastructure. Also known as IPTV and can include various classes of video services including video on demand, broadcast TV, video conferencing, and mobile video. Internet Protocol Exchange Quality of Service Interface bus An ATM interface bus within the 7340 FTTU system.
IETF
IGMP
IGS IMA IP IPCP
IPTV
IPX
IS ISDN
In Service Integrated Services Digital Network An internationally accepted standard for voice, data, and signaling. There are two basic types of ISDN service: Basic rate interface (BRI) and Primary Rate Interface (PRI).
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A B C D E F G H
ISI ISP ITU
Internal Server Interface. Internet Service Provider A regional, network-providing Internet service. International Telecommunication Union A standards organization that develops international telecommunications recommendations. The Telecommunications Standardization Sector of the International Telecommunication Union. Index List
ITU-T IXL
K
kb/s 1000 bits per second
L
LACP LAN Link Aggregation Control Protocol Defined by IEEE 802.3ad. Local Area Network A type of network that sends and receives communications over a small area, such as within an office or group of buildings. LAN Extension Switch LAN Emulation Laser Diode Link Control Protocol LCP establishes, configures, and tests data-link connections for use by PPP. Light Emitting Diode A semiconductor diode that emits light when a current is passed through it. LightGuide Cross-connect Line Interface Module Logical Link Control The common data link protocol in Layer 2 of the OSI model that multiplexes one or more data links to and from separate service access points.
6-13
LANX LANE LD LCP LED LGX LIM LLC
A B C D E F G H
LLC/SNAP LLID
Logical Link Control/Subnetwork Attachment Point Loopback Location IDentifier During a fault investigation by a network operator, the point to which loopback cells return from a central location in the network. Loss of Pointer Loss Of Signal A condition at the receiver or a maintenance signal, transmitted in the physical overhead, indicating the receiving equipment has lost the received signal. Low Pass Filter LPF is a single transmission band extending from zero frequency up to a specified cutoff frequency, not infinite. Low Pass Filter Remote Link State Advertisement Message of the OSPF routing protocol that informs about topology changes of the network. Link State Database Database related with the OSPF routing protocol that contains the information for computing the network map. Line Termination One of two fiber circuits on an LT unit that provides a link to 32 ONT lines. Also used to describe the unit residing in the LT that provides 2 LTs.
LOP LOS
LPF
LPFR LSA
LSDB
LT
LU
Living Unit A single residence within a multi-dwelling unit (MDU).
M
MAC Medium Access Control The IEEE sub-layer in a local area network that controls access to the shared medium by local area network attached devices. Maintenance Access Interface Port Media Attachment Unit Ethernet connector. Maximum Burst Size
MAIP MAU MBS

6-14
A B C D E F G H
MCR
Minimum Cell Rate An available bit-rate service traffic descriptor in cells/sec. The rate at which the source is always allowed to send.
MD MDF MDI MDU
Monitor Diode Main Distribution Frame Medium Dependent Interface MDI is a type of Ethernet port for use with twisted-pair cabling. Multi-dwelling Unit Multiple residential units in a single building, such as an apartment building or condominium. Multi-dwelling Unit Optical Network Terminal MDU Optical Network Terminal (ONT) for multiple-resident apartment buildings or condominiums; mounted on an interior or exterior wall. Management Information Base A database of network performance information that is stored on a network agent for access by a network management station. Multimode Fiber An optical fiber with a core diameter from 50 to 100 microns. Most commonly used in short distance LANs. The larger core diameter allows broader light source such as LEDs. Modal dispersion is a problem over longer distances. Multi-dwelling Unit Optical Network Terminal MDU Optical Network Terminal (ONT) for multiple-resident apartment buildings or condominiums; mounted on an interior or exterior wall. Moving Pictures Experts Group A series of hardware and software standards designed to reduce the storage requirements of digital video, a compression scheme for full motion video. Multiprotocol over ATM Multiple Subscriber Numbers Metallic Test Access Unit
MDU ONT
MIB
MMF
MONT
MPEG
MPOA MSN MTAU
N
NDIS Network Driver Interface Specification
6-15
A B C D E F G H
NE
Network Element Hardware or combined hardware-software that is designed to perform within a telecommunications system. Network Equipment Building Standards Performance, quality, environmental, and safety standards set by Bellcore for telecommunications equipment. Network Interface board Network Interface Device Network-to-Node Interface Network Operations Center A group responsible for the day-to-day support of a network. Normal Non-Real Time Non-Return to Zero A code form having two states termed zero and one, and no neutral or rest condition. Non-Return to Zero Inverted The inverted form of NRZ. Network Service Access Point Network Service Provider Network Termination A unit residing in FTTU that provides a link to the ATM broadband network. Network Termination slot A The slot on the shelf for an NT unit. There are two slots for NT units, marked as A and B. Network Termination slot B The slot on the shelf for an NT unit. There are two slots for NT units, marked as A and B. Non-Trouble Procedure
NEBS
NIC NID NNI NOC NR nrt NRZ
NRZI NSAP NSP NT NTA slot
NTB slot
NTP
6-16
A B C D E F G H
NTSC
National Television Standards Committee The committee of the Electronic Industries Association that prepared the specification standards approved by the Federal Communications Commissions for commercial analog color television broadcasting.
O
OAM Operation, Administration, and Maintenance Broad categories of functions found in a communications network and/or the business processes found in network service provider companies. Optical Access Termination Daughterboard OnBoard Controller Primary/Secondary Boot-Flash Memory OBC-related Synchronous Dynamic-Random-Access Memory Optical Carrier Level 3 Concatenated A SONET channel equal to 155.52 Mb/s. Optical Carrier Level 12 Concatenated A SONET channel equal to 622.08 Mb/s. Offline Database Migration Tool Optical Distribution Network Optical Fibre Distribution Frame The interface between optical fiber and the optical transmission equipment. Optical Line Termination Optical Line Terminal Shelf The FTTU shelf (also called FTTU Line Termination Shelf) that provides mounting locations and slide-in rails for unit insertion into backplane-mounted connectors. ONT Management Control Interface
OATD OBC OBC-FLASH OBC-SDRAM OC3c OC12c ODMT ODN OFDF OLT OLTS
OMCI
6-17
A B C D E F G H
ONT
Optical Network Terminal Customer premises equipment (CPE) that provides voice/video/data services and terminates an FTTU network at a subscriber location. ONTs provide services to a single family home, a business location, or a multi-dwelling unit (MDU), such as an apartment complex or condominium. Services can include Voice over ATM (VoATM), VDSL, POTS, high-speed Ethernet, cable TV, or Video on Demand. Out of Service Out of ServiceMaintenance Operating System A stand-alone software system that supports network-related operations functions. A graphical user interface released by the Open Systems Foundation for its version of UNIX. Open Systems Interconnection The only internationally accepted framework of standards for communication between different systems made by various vendors. Outside Plant Open Shortest Path First Dynamic routing protocol that responds quickly to network topology changes. As a successor to RIP, it uses an algorithm that builds and calculates the shortest path to all known destinations. Operations Support System Overall Software Package Organizationally Unique Identifier A global unique 24-bit number contained within the SNAP header used to identify an organizational entity.
OOS OOS-MA OS
OSF/Motif OSI
OSP OSPF
OSS OSWP OUI
P
PADI Partner PPPoE Active Discovery Initiation The remote Ethernet switch configured for LACP.
6-18
A B C D E F G H
P-OLT
Packet Optical Line Terminal The fully assembled shelf in the 7340 FTTU system. The P-OLT consists of two NT boards (for redundancy), one AACU board, and 18 OLT boards.
PABX
Private Automatic Branch EXchange A private telephone switch for a business or organization in which the number nine is dialed to access a local line. Planned Bit Rate Private Branch EXchange A Private Telephone switching system, usually located on a customers premises with an attendant console. Personal Computer PC Network Interface board A printed circuit board that plugs into an expansion slot of a PC, workstation, or server to connect it to a LAN; also called ANT. Pulse Code Modulation A form or modulation used to sample a voice signal and convert the sample into a digital code. A digital modulation method that converts a pulse amplitude modulated signal into a digital signal. Peak Cell Rate The Peak Cell Rate in cells/sec; the cell rate that the source may never exceed. Photo Diode Power Distribution Frame Portable Document Format
PBR PBX
PC PC-NIC
PCM
PCR PD PDF
PDU PHY PID PLCP PLIM PLOAM
Power Distribution Unit Physical (Medium independent) Protocol Identifier A part of the SNAP header that identifies the protocol to be encapsulated. Physical Layer Convergence Protocol Physical Layer Interface Module The line termination unit within the central office. Physical Layer Operation Administration and Maintenance
6-19
A B C D E F G H
PLT2
PON Line Termination Unit, 2 PONS An FTTU component that terminates the fiber within a central office. A single can contain PLT2 boards. Performance Monitoring A type of transport measurement that provides the continuous collection of performance data. Private Network-to-Node Interface Passive Optical Network A fiber-based network that uses passive splitters to deliver signals to multiple users. Point of Presence Power-on Reset Plain Old Telephone Service A term used to describe narrowband, voice-only telephone service. Performance Parameter Performance Point Point-to-Point Protocol The protocol that sets up links between devices by, among other functions, assigning and managing IP addresses and transmitting datagrams over serial links point-to-point. Point-to-Point Protocol over Ethernet PPPoE is a specification for connecting multiple computer users on an Ethernet local area network to a remote site through common customer premises equipment. PPPoE allows users to share a common xDSL, cable modem, or wireless connection to the Internet. PPPoE combines the PPP protocol, commonly used in dialup connections, with the Ethernet protocol, which supports multiple users in a local area network. The PPP protocol information is encapsulated within an Ethernet frame. Point-to-Point Tunneling Protocol The protocol that allows PPP to be tunneled through an IP network, thereby making a connection secure.
PM
PNNI PON
POP POR POTS PPar PPoint PPP
PPPoE
PPTP
6-20
A B C D E F G H
PRI
Primary Rate Interface One type of interface for the ISDN product. The equivalent of a T-1 circuit. The PRI delivered to the customer premises provides a 23B+D channel running at 1.544 Mbit/s. Primary State; PON Section Trace Public Switched Telephone Network A telephone network based on normal telephone signaling and ordinary switched long distance telephone circuits. Permanent Virtual Circuit A connection set up by service order instead of on-demand signaling. POTS/VDSL Service Unit (PVSU) PVSUs are customer service interfaces to provide voice and data services to subscribers in a multi-family dwelling, such as an apartment building or condominium.
PST PSTN
PVC PVSU
Q
QAM Quadrature Amplitude Modulation A modulation technique using variations in signal amplitude, which allows data-encoded symbols to be represented as any of 16 or 32 different states. Quality Of Service A measure of the quality of a data communications link provided to a subscriber. Quadrature Phase Shift Keying Phase-shift keying in which four different phase angles are used. Note: In QPSK, the four angles are usually out of phase by 90.
QoS QPSK
R
RA RADIUS RAM Return Authorization Remote Authentication Dial-In User Service Remote Access Multiplexer
6-21
A B C D E F G H
RB
Residential bridging. Residential bridging is a type of Virtual Local Area Network (VLAN) configuration. Permanent Virtual Circuits (PVCs), each belonging to a CPE, can be members of an RB VLAN. Residential bridging can be used for high-speed Internet access and applications such as Voice over IP (VoIP). Within the FTTU, network connectivity for residential bridging is provided by the GigE interface on the PLT2?F. Remote Defect Indication On the ONT side, receive (Rx) is the downstream direction. On the LT side, receive (Rx) is the upstream direction. Request for Comments Radio Frequency Interference Radio waves that interfere with the operation of electronic devices. Routing Information Protocol An interior gateway protocol defined by the IETF (RIPv1RFC 1058 and RIPv22453) that specifies how routers exchange routing table information. RIP is a routing protocol based on the distance vector algorithm. With RIP, routers periodically exchange entire tables. The RJ-45 is a single-line jack for digital transmission over ordinary phone wire, either untwisted or twisted. It is the interface for Ethernet standards 10BaseT and 100BaseT. Remote Operator Interface OAM software (usually supplied on tape) for a remote AWS. Reed-Solomon Rapid Spanning Tree Protocol RSTP is specified in IEEE802.1w. It replaces the spanning tree protocol specified by IEEE 802.1d. RSTP is targeted at switched networks with point-topoint interconnections, and allows for much quicker reconfiguration time (approximately 1 s) by allowing a rapid change in port roles. Real Time Routine Task List Rack Unit A rack unit is a unit of vertical space in a standard 19-inch equipment rack. One RU is 1.75 in.
RDI receive RFC RFI RIP
RJ-45
ROI RS RSTP
rt RTL RU
6-22
A B C D E F G H
S
SANT Synchronous ATM Network Termination An FTTU unit that provides synchronous access at 155.52 Mb/s or 622 Mb/s to a SONET transport system. Sustainable Cell Rate Synchronous Digital Hierarchy Severely Errored Frame Safety Extra Low Voltage A circuit which has no direct connection to a primary power source, but derives its power from either a transformer, converter or equivalent isolation device, or from a battery. It is designed and protected so that under normal and single fault conditions, its voltages do not exceed a safe value. Severely Errored Frame Second Severely Errored Second Synchronous Equipment Timing Source Name of the BITS clock source in ETSI markets. Single Family Housing Small Form Factor A physically compact optical transceiver module design governed by an industry Multi-Source Agreement (MSA) that has been developed for use in fiber optic systems. Small Form-factor Pluggable A specification for a new generation of optical modular transceivers. These devices are designed to be nominally the same size as the optical small form factor (SFF) transceivers, but are pluggable so as to allow onsite configuration. They are hot-swappable. Single Family Unit Single-Pair High Density Line Termination Service Hub (7340 FTTU LANX)
SCR SDH SEF SELV
SEFS SES SETS SFH SFF
SFP
SFU SHLT SHUB
6-23
A B C D E F G H
SID
System Identifier A string up to 20 characters in length specifies a unique name for each NE in a system. Splitterless Splitterless Ultra-Density Subscribers Line Interface Circuit An HONT-B Voice Component that confers operating states and other functionality. Service Module A term used in the FTTU reference model to describe a CPE end device, for example, a PC. Single Mode Fiber An optical fiber with a core diameter of less than 10 microns that is used for high bandwidth transmission over long distances. SubNetwork Management Layer Simple Network Management Protocol A protocol used by network management to retrieve information about connection status, configuration, and performance. Signal-to-Noise Ratio The ratio of the value of the signal to that of the noise; often expressed in decibels (dB). Simple Network Time Protocol A simplified version of NTP. SNTP can be used when the ultimate performance of the full NTP is not needed or justified. Small Office/Home Office A term used to describe telecommunications services provided to small business environments. Synchronous Optical NETwork A transmission network that uses high-speed optical carriers. SDH/SONET Interface Module, Version A
SL SL-UD SLIC
SM
SMF
SNML SNMP
SNR
SNTP
SOHO
SONET SDH/SONET SONI-A
6-24
A B C D E F G H
SRTS
Synchronous Residual Time Stamp A clocking technique used for CES that measures input clock frequency against a network-wide synchronization signal, and sends difference signals, called Residual Time Stamps, in the AAL1 header.
STB
Set-Top Box The electronic box connected to a televsion set. This STB receives the incoming CATV signal and is connected to the televisions coaxial cable. Synchronous Transport Module 1 The Synchronous Digital Hierarchy standard for transmission over an OC-3 optical fiber at 155.52 Mbit/s. Spanning Tree Protocol STP is a technique based on an IEEE 802.1d standard that detects and eliminates forwarding loops in a bridged network. When multiple paths exist, STP selects the most efficient path for the bridge to use. If that path fails, STP automatically reconfigures the network to activate another path. This protocol is used mostly by local bridges. Synchronous Transport Signal Level 3 concatenated The SONET standard for transmission over an OC-3 optical fiber by multiplexing 3 STS-1 frames at 155.52 Mbit/s. Service Unit Single Wire Return Device The SWRD provides the ONTs with an Ethernet connection for upstream connectivity. The SWRD unit functions as a data conversion device with two 10/100 Ethernet ports and 2RF ports.
STM-1
STP
STS-3c
SU SWRD
T
TA TAC TAP Test Access Test Access Control Test Access Port Trouble Analysis Procedure TB TCP Terminal Block Transmission Control Protocol A protocol for establishing a duplex connection between end systems for the reliable delivery of data.
6-25
A B C D E F G H
TCP/IP
Transmission Control Protocol/Internet Protocol TCP/IP is a networking protocol that provides communication across inter-connected networks, between computers with different hardware architectures, and various operating companies. Time Division Multiplex Time Division Multiplexing is a transmission technique used to transmit several signals across a single channel or bus by interleaving the signals in successive time slots. A specific time slot or interval is assigned to each signal source. Trivial File Transfer Protocol Telecommunications Industries Association The group responsible for setting telecommunications standards in the United States. Target Identifier The parameter in a TL1 command that identifies the NE which is the target for the execution of the command. Transaction Language 1 A man-machine language standard for controlling network elements. Top Level Design Terminating Network Element Training Document Transit Network Selection Telecommunications Management Network A network management model defined in ITU-T recommendation M.30 and related recommendations, intended to form a standard basis for management of advanced networks. Telephony Port Module A board in the G6 shelf that provides high-speed telephony functions within the gateway (see General Bandwidths G6 documentation for more information). On the ONT side, transmit (Tx) is the upstream direction. On the LT side, transmit (Tx) is the downstream direction. Top Rack Unit Twisted Pair
TDM
TFTP TIA
TID
TL1 TLD TNE TNG TNS TMN
TPM
transmit TRU TWP

6-26
A B C D E F G H
U
UAI UAS User-to-Access Interface The link between the subscriber and the FTTU. Unavailable seconds A calculation derived by counting the number of seconds that the interface is unavailable. Universal Access Server UBR UCON UDP/IP Unspecified Bit Rate ATM service category that does not specify traffic-related service guarantees. UTOPIA Converter User Datagram Protocol/Internet Protocol A transport layer, connectionless mode protocol, providing a datagram mode of communication for delivery to a remote or local user. UDP is part of the TCP/IP suite. User Identifier User-to-Network Interface The link between ATM end users and an ATM network. Usage Parameter Control Uninterruptible Power Supply An FTTU component that provides emergency backup power for lifeline POTS at a subscribers location. Transmission from the customer location to the network. On the NT side, transmit (Tx) indicates the upstream direction of the transmission to the ATM network. On the LT side, receive (Rx) indicates the upstream direction of the transmission to the OLT. Universal Resource Locator Universal Serial Bus Coordinated Universal Time A time scale that couples Greenwich Mean Time, which is based solely on the Earth's inconsistent rotation rate, with highly accurate atomic time. Universal Test and Operations PHY Interface for ATM
6-27
UID UNI UPC UPS
upstream
URL USB UTC
UTOPIA
A B C D E F G H
V
V-OLT
Video Optical Line Terminal An EDFA-based optical shelf providing the video feed that is overlaid on the passive optical network for FTTU. Volts Alternating Current Variable Bit Rate Virtual Channel A single communications connection identified by an Office Equipment number, VPI, and VCI. Virtual Channel Connection Virtual Channel Identifier An identifier in an ATM cell that distinguishes the data of one VC from the data of another. Virtual Channel Link Video Coupler Shelf-LGX The Video Coupler-LGX shelf accommodates and protects video coupler WDM cassettes. Video Coupler WDM Cassette, 2 PON A plug-in unit that is installed into the Video Coupler Shelf-LGX (VCSL) of an FTTU system. Each VCW2 contains two WDM units, which allows each LT installed in the P-OLT to connect to a single VCW2. Volts Direct Current Very high bit rate Digital Subscriber Line Technology that enables very high speed asymmetric data transmission rates over a single twisted-pair copper telephone wire, but at shorter ranges than other xDSL types. Virtual LAN A VLAN divides a physical LAN into multiple virtual LANs whose members are not necessarily based on location. VLAN specifications are contained in IEEE 802.1Q.
VAC VBR VC
VCC VCI
VCL VCSL
VCW2
VDC VDSL
VLAN
6-28
A B C D E F G H
VLSI
Very Large Scale Integration An approach to printed circuit board design that uses the smallest possible number of individual components, but with each component responsible for a broad set of functions. Voice over ATM VoATM uses Asynchronous Transfer Mode (ATM) technology to accommodate large volumes of voice and data transmissions generated by wide area network (WAN) configurations, such as corporations and other large enterprises. VoATM uses ATM high-speed, broadband transmission to simultaneously transmit voice traffic with data, graphics, and video signals. Video On Demand A service that allows many users to request the same videos at the same time. Requires a high-end video server with hundreds of gigabytes of storage. Voice over IP VoIP transmits voice traffic digitally. VoIP carries voice transmissions in packets and uses Internet Protocols (IP) instead of using legacy public switched telephone network (PSTN) circuit-switched technologies and protocols. VoIP avoids the tolls charged for POTS. Virtual Path A single communications connection identified by an Office Equipment number and a VPI. Virtual Path Identifier An identifier in an ATM cell that distinguishes data of one VP from data of another. Virtual Path Link Virtual Path/Virtual Channel Voice to ATM
VoATM
VOD
VoIP
VP
VPI
VPL VP/VC VToA
W
WAM Web-based Access Manager The 5528 Web-based Access Manager is a web server-based network manager software. The 5520 WAM allows registered users to connect to the NE through the Internet or craft port, providing a uniform and simplified method of monitoring, provisioning, and configuring NEs.
6-29
A B C D E F G H
WAN
Wide Area Network A type of network that sends and receives communications over a national area. Wavelength Division Multiplexing A means of increasing the data-carrying capacity of an optical fiber by simultaneously operating at more than one wavelength.
WDM
6-30

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7340 FTTU

ONT Troubleshooting Guide 3FE 50796 AAAA

Alcatel USA 2006. All Rights Reserved. Printed in U.S.A.

3FE 50796 AAAA Edition 1, January 2006

Start Here ...............................................................................................................................2-1 Trouble Analysis Procedures (TAP) ....................................................................................3-1

Detailed Level Procedures (DLP) .........................................................................................4-1

Alcatel 7340 FTTU ONT Troubleshooting Guide

3FE 50796 AAAA Edition 1, January 2006

Training (TNG) .......................................................................................................................5-1

Glossary and Abbreviations .................................................................................................6-1

Alcatel 7340 FTTU ONT Troubleshooting Guide

3FE 50796 AAAA Edition 1, January 2006

When ordering, request the latest functional variant of the document.

Table B. Alcatel 7340 FTTU ANSI-Specific Documentation

When ordering, request the latest functional variant of the document.

7340 FTTU ONT Troubleshooting Guide

Introduction How to Use this Manual

3FE 50796 AAAA Edition 1, January 2006

Table B. Alcatel 7340 FTTU ANSI-Specific Documentation (Continued)

When ordering, request the latest functional variant of the document.

Table C. Alcatel 7340 FTTU ETSI-Specific Documentation

When ordering, request the latest functional variant of the document.

1. How to Use this Manual

7340 FTTU ONT Troubleshooting Guide

3FE 50796 AAAA Edition 1, January 2006

Introduction How to Use this Manual

7340 FTTU ONT Troubleshooting Guide

Introduction How to Use this Manual

3FE 50796 AAAA Edition 1, January 2006

Figure 1. TOP Flowchart

Task Index List (IXL) or Overview Flowchart

Detailed Level Procedures (DLP) or Chart

3FE 50796 AAAA Edition 1, January 2006

Introduction How to Use this Manual

Non-trouble Clearing Procedures (NTP)

Trouble Analysis Procedure (TAP)

Trouble Analysis Data (TAD)

Routine Task List (RTL) / Routine Task Procedure (RTP)

7340 FTTU ONT Troubleshooting Guide

Introduction How to Use this Manual

3FE 50796 AAAA Edition 1, January 2006

Figure 2. Format Example

7340 FTTU ONT Troubleshooting Guide

3FE 50796 AAAA Edition 1, January 2006

Step Procedure Details

Possibility of personal injury.

Warning: Possibility of equipment damage. Warning: Possibility of data loss.

7340 FTTU ONT Troubleshooting Guide

Introduction Product Support

3FE 50796 AAAA Edition 1, January 2006

Caution: Possibility of service interruption.

Caution: Service interruption.

This instruction refers to the product or documentation.

7340 FTTU ONT Troubleshooting Guide

3FE 50796 AAAA Edition 1, January 2006

Introduction Product Support

Product Bulletin Notification by E-mail

Product Change Notices (PCNs)

Product Information Bulletins (PIBs)

Urgent Product Warnings (UPWs)

Repair and Return

7340 FTTU ONT Troubleshooting Guide

Introduction Viewing Alcatel Documentation