Content

Foreword Message from the Chief Executive Officer of Andaraya Our Management Team Organisation Chart Our Employees Our Branches Duties and Employees in Charge Our Departments KDN Approval Recruitment Department Global Networking Scope of Services: Manufacturing Sector Plantation Sector Services Sector Construction and Welding Weekly Clients Update Ground Support Post Delivery Client List Facilities Provided: Foreign Workers Outsourcing System Accommodation Transportation Departments and Functions: Finance Department Contract & Legal Department MIS Department Immigration Charges 02 01-02 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 29

Foundation

Foreword
Andaraya
For any organization to realize its aims and goals, it needs to be equipped with the right personnel with suitable training and skills. For any organization to progress it will have to depend on its totally commited, highly motivated and loyal work force. We in Andaraya are fully aware of the above essensial element as a factor for growth and success, and thia has always been our motto from the early days of our existence; supplying the right workers for the right job at the right time. Due to the rapid growth and industralization process which has been promoted by our government, resulted in the demand for a large workforce available in the various sectors, such as manufacturing and services. Almost at the same time as the Malaysian employer started looking abroad for his labour requirement, Andaraya established itself for the acquisition and supply of these foreign workers. Today we are a well-established company in helping our clients with their labour needs.
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Founded in 1989, at Andaraya we have all the related infrastructure, which are conducive to a proper recruitment and mobilization or the workers. We specialise in the RECRUITMENT, CONSULTANCY and WORKER MANAGEMENT, in possession of a valid operating license issued by the Government of Malaysia, bearing KHEDN OUT-Sourcing license number Khedn 100/637/1-4(7) Since its inception, Andaraya has to its credit, the distinction of mobilising and supplying of more than 30,000 workers for more than 500 companies directly and indirectly through its close associates, locally and internationally.

Message

Andaraya has its headquarters in Kuala Lumpur, Malaysia, with five service points located in Senai, Pontian (Johor), Melaka, Senawang (N. Sembilan), Taiping (Perak), Kuantan (Pahang) and Pulau Pinang. The service points are manned by our highly experienced staff to provide backup services required by our clients, such as workers going on strike, discontented and medically unfit workers.

e from the CE O

The uncanny ability to solve problems quickly has been due to deligence acquired over the years, liasing with Local Government Agencies and our foreign associate companies has stood us in good stead. Our recruitment drives zero in on the provision of suitable workers for the manufacturing, construction, plantation, engineering, information technology, hotel and other service sectors. Andaraya is also actively involved in the supplying of Malaysian workers to overseas markets. Our network includes such countries as India, Pakistan, Bangladesh, Nepal, Myanmar, China, Vietnam, Indonesia, Philippines, Laos, Thailand and Cambodia. Specific staff handle each of these areas. We believe on friendly and long term relationship. We strictly work as per our standard time schedule (STS) and quality service to make sure our clients will receive their workers on the time. Globalization has led to this irreversible process of interdependence in many fields not least in manpower. Therefore our vision for the foreseeable future is to excel in the provision of this highly demanding insatiable need for a totally effecient workforce with no respect for state and national boundries. Our fervent hope is for Andaraya to excel globally.

Mohd Ismail Bin Norbat C.E.O

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Management Team

ISMAIL BIN NORBAT A graduate in B.Sc(Hons) from University of Malaya. He has a wide range experience in management and administration. He presently holds directionship of a few other companies . As a commited businessman, he is highly respected in business community. YASIR ZEB He graduated in Accounts & Finance in 1998 and later completed his Masters in Business Administration in year 2001. Yasir has been associated with ANDARAYA since 2003. Due to his analytical and managerial skills he plays an important role in financial issues of the Company. ZANARIAH BT DULAH Zanariah who graduated from Universiti PUTRA Malaysia in year 2000 has 15 years experience with KDN and Immigration Department. She specialises in procedural matters concerning foreign workers to Malaysia, especially those involving the obtaining of necessary approvals and visa from the relevant authorities. NOR KHAIRUL AZMAN BIN AB. RAHMAN A graduate of Universiti Teknologi MARA (UiTM) in year 2004, Khairul has 5 years experience Human Resource and Foreign Workers Management. His dynamic personality has seen him obtaining a high level of expertise in this field in a short period of time. MOHAMAD YUSOFF BIN NORBAT He graduated from UNIVERSITI SAINS MALAYSIA in 1990 and has 20 years of vast experience in Administration, Planning and Costing. He was associated with PETRONAS for 25 years. Since joining ANDARAYA in 2008, Yusoff has been an integral member of the management team, providing an edge in planning and costing. CHEAH KAH SOO He has a long history with the company starting since 1990. His vast experience and interpersonal skills is widely respected in the industry. The last two decades has seen Cheah securing numerous projects, many of them have been the key contributions to the success story of ANDARAYA. RABIAAH BT. SAAD She joined Andaraya in 1992 after completing her diploma in computer science from UiTM. She had undertaken a number of certificate courses in Human Resource Management. Over a period of 18 years, she has transformed herself into a highly rated professional in the Manpower industry. 4

Organisation Chart
Hadzly Aman Shah (Secretary) Tanti Kurniaty Amin (Secretary) Siti Rodziah Saripan (HR Department Head) Noorazah Najib Public Relation Officer Mohd Ismail Norbat (Managing Director/CEO) Mohamad Yusoff Norbat (Director Operation/ General Manager) Md Hafizudin Fitri Yusop (Legal Section Agreement & Procurement) Md Fadzil Teh (Director Of Finance) Yasir Zeb (Account Manager) Secretary Khairulnizam Yahya (Account Executive) Zuraidah Razak (Account Executive)

MARKETING DEPT. Shahril Johari (Marketing Head) Cheah Kah Soo ( Senior Executive) Md Hafizudin Fitri Sales Executive *Plantation Sector Services Sector Faridah Binti Mohd Jidin (Head House Maid Division) Introducer Freelancer Independent Sub-Agent Overseas Business Japan Australia Middle East

KDN APPROVAL DEPT/ CALLING VISA Zanariah Binti Dollah Head Department Expatriate (Dp10) pass & KDN Approval Khairizalman Zakaria (Senior Executive Documentation) Norizan Mohamed Zin Senior Executive (Calling Visa & Immigration Matters) Azhar Ahmad (Foreign Worker Insurance Sceme / Bank Guarantee) Roslan A. Hasan (Driver) Noor Hadi Rais (Despatch)

RECRUITMENT DEPT. Rabiaah Md Saad (Recruitment Department Operations Head) Ismail Norbat Nepal/Bangladesh/India Mohd Yusoff Norbat Vietnam/Cambodia Siti Rodziah Saripan Sri Lanka/Myanmar Yaser Zeb (Executive Ticketing & Worker Mobilization) Khairullizam Sulaiman (Executive Airport In Charge) Sabran Mohd Hamzah (Executive Transportation & Maintenance) Inderjit Singh A/L Sajan Singh (Driver)

MOBILIZATION/ BACKUP SERVICE DEPT. Mohammad Fuad On (Mobilization & Operations Head) Mohd Razlan Abd Rahim (After Sales & Services Workers motivation & problem Solving) Backup Service/ Supervisor Attitude Development Program Supervisor Worker Appreciation Program Supervisor Mohamad Yusoff Norbat (Executive Safety & Health Security) Despatch Our Branches Johor Melaka N. Sembilan Perak Pulau Pinang Pahang

WORK PERMIT DEPT. NorKhairul Azman Rahman (Work Permit Department Head) Yusmizan Yusof (Senior Executive) Eva Mardina Santuri (Senior Executive) Mohd Shahrin Baharuddin (Senior Executive) Fatahiyah Che Lah (Senior Executive) Mobarak Hossain (Executive) Aryieana Abdul Kadis (Executive) Nurlina Ahmad Shukor (Executive) Usman Azeem (MIS/FWMS Software) Sumon Nagar (MIS/FWMS Software Data Entry) Ravi A/L Balakrishnan (Driver)

Who make things happen here

Staff of ANDARAYA

Name Of Staff M Ruslan Bin Ismail Yasir Zeb Mohd Razlan Bin Abdul Rahim Mohamad Yusoff Bin Norbat Norhimazean Binti Ismail Wan Maznah Bin Wan Yusoff Yusoff Bin Abd Kadir Mohamad Fuad Bin On Hadzly Bin Aman Shah Zanariah Binti Dulah Yusmizan Binti Yusof Khairizalman Bin Zakaria Sayrul Rizal Bin Mohd Noor Nazrul Azwan Bin Mohd Amin Zuraidah Binti A Razak Mohd Azri Bin Abdul Rashid Khairul Nizam Bin Yahya Rabiaah Binti Md Saad Mohd Shahrir Bin Johari Norizan Binti Mohamed Zin Fatahiyah Binti Che Lah @ Abdullah Hairul Hisyam Bin Mohamad Radzi Mohd Yunus Bin Norbat Maszira Binti Jantan Mohd Shahrin Bin Baharuddin Nor Khairul Azman Bin Ab Rahman Rossana Bte Rosman Salwa Binti Md Amin Zulkifli Bin Hashim Azhari Bin Salim Fatin Khalilah Binti Nor Azmi Vivi Aryieana Binti Abdul Kandis Tanty Kurniaty Binti Mohd Amin Md Hafizudin Fitri Bin Mohamad Yusop Hj Ibrahim Bin Osman @ Othman Sabran Bin Mohd Hamzah Suharni Binti Hussin Mohd Hafez Bin Hang Tuah Zairul Hizam Bin Zakaria Zulklifli Bin Norbat Khairullizam Bin Sulaiman Noor Hadi Bin Muhammad Rais Faridah Binti Mohd Jidin Azuan Bin Husin Inderjit Singh A/L Sajan Singh Mohd Shaufi Bin Abd Ghani Mohd Heider Bin Abu Hassan Sharina Binti Mat Tahar Ravi A/L Balakrishnan Akhbar Khan Bin Jamal Khan

Qualification Mba (Preston Uni. Usa) Mba It B.A (Hons) Print. Tech. Uitm B.A (Hons) Usm Bach IT Umt Bba Mktg Kustem Bba (Acct & Fin) Hons Ntu Bba (Hons) Operation Mgt Uitm Bba Transport (Uitm) B.A (Upm) Bba (Ums) Bba Hons (Upm) B.A Mass Comm Usm Bba Hons (Ukm) Bba Hons Fin Uitm Bba Hons (Uum) Dip Sc Comp (Upm) Dip In Comp. Sc (Uitm) Dip Sc (Upm) Dip In It (Ittar) Dip In Sc. Comp. Upm Dip In It Utm Dip Sc Comp Dip In Civil Eng Poly Merlimau Dip In Bussines Mgt Uitm Dip In Bussines Admin (Uitm) Dip In Acct Poly Merlimau Dip In Horticulture Uitm Dip In Buss Study Poly. Uo Dip In Acct (Uitm) Dip In Elec. Comp Poly Merlimau Dip In Civil Eng Poly. K.Kinabalu Dip In Syariah & Law (Ketiam) Dip In Architecture Tech (Unity College) Osc Singapore Cert In Elect Eng It Cert. Poly. Uo Sijil Senibina Kym Stpm Spm Spm Spm Spm Spm Spm Spm Spm Spm Srp

Mr. Roslan

Mr. Azahari

Mr. Syarol

Miss Alia

Mr. Azri

Years Of Service With Andaraya 1.5 7.5 9 2 2 2.5 2 2 4 15 6 5 5 3.5 3.5 3.5 7 18 17 15 3 3 8 8 8 5 2.5 2 2 3 2 5 4 2 2 6 4 0.7 5 8 6 10 11 6 3 4 3 3.5 4 4

Department Operation Accounts Operation Management Operation Admin Admin & OPeration Operation Admin Kdn Approval Mis Kdn Approval Marketing & Operation Marketing & Operation Accounts Marketing & Operations Accounts Recruitment Division Marketing & Operation Marketing & Operation Work Permit Operation Operation Admin & Operation Work Permit Work Permit Admin & Operation Admin Admin & Operation Admin & Operation Admin Work Permit Admin Marketing Admin & Operation Transportation Admin Operation Admin & Operation OperatioN Operation Operation Recruitment (Maid) Operation Operation Operation Operation Operation Operation Operation

...be close to our valued clients

Our branches are located throughout Peninsula Malaysia and are established to provide the best service for all our clients. All of our branches have an organisational structure that is efficient and each office is complete with facilities and latest equipments that are suitable for our operational requirements.

Our Branches

Juru, Jalan Perusahaan Pulau Pinang

Pulau Pinang
Kuantan, Pahang

Kuantan
Taman Nirwana, Ampang, Selangor

Ampang, Selangor Negeri Sembilan Melaka

Senawang, Seremban

Sunway Selangor

Pasir Gudang Senai, Johor

Pontian, Johor

Batu Berendam, Melaka.

Pontian, Johor
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Senai, Johor

ANDARAYA

Who does what at

Delegation and Inter-relation of responsibilities at ANDARAYA

CEO Mr Mohd Ismail Norbat

Business Process

Mr. Fadzil Teh

Hj. Yusoff

Mrs. Rabiah

Mr. Hafiz

Mrs. Zanariah

Mr. Khairi

Ms. Norizan

Ms. Siti

Mrs. Yusmizan

Mr. Osman

Mr. Khairul Nizam

Mr. Yasir Zeb

Mr. Ravi / Mr. Singh

Preliminary Work Marketing Agreement KDN Approval Embassy Attestation Recruitment Calling Visa Workers Arrival Airport Clearance Orientation Post Arrival Supervision Work Permit Extenssion Accounts Workers Payroll Workers Accomodation Transport Management Branch Management

A B C B A B D X X B C D D D X X A

B X X X X X X X X X X X A B X X C

C C D C C C X X X C B X X C B B B

B C B X B A B B D X X C C X X X D

X X A X X X X X X A A C X X A A X

X X X A X X X X X X X X X X X X X

X X X X X X C A B X X X X X X X X

X X X X X X A C C X X X X X X X X

X A D X X X X X X D D X X X X X X

X X X X X X X X X X X A X X X X X

X X X X X X X X X X X X X X X X X

X X X X X X X X X X X X B A X X X

B X X X X X X X X X X X A X X X C

X X X X X X X X A X X X X X X X X

Legend: A : Who performs the job. B : Who provides direct supervision C : Who supervises and also coordinates D : Who provides general supervision. 8

Department at ANDARAYA

1 2 3 4 5 6 7

MARKETING DEPARTMENT

Manufacturing Sector Service Sector Construction Sector Plantation Sector KDN Approval Section Recruitment Section Calling Visa Section Arrival Section Orientation/Motivation/Logistics Section Problem Solving Section Induction Course Section Worker Supervison Section After Sales Services Section Hostel Facilities Transportation Medical Payroll Work Permit Extension Work Appriciation Programe Supervisory Work Account Section Pay-Roll Section Risk Management Cost Controlling

PROCESSING DEPARTMENT

Operation DEPARTMENT

ADMIN DEPARTMENT

FINANCE DEPARTMENT

LEGAL DEPARTMENT

Contract Section Recovery Section Agreement Data-Base Section BIZ FWRS (Foreign Workers Recruitment System) Bar Coding
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MIS DEPARTMENT

We Ensure a Fast and Efficient Service

KDN Approval

We provide a clear checklist of documents to be attached during the time of submission. We assist our clients on all aspects of the submission process. Our wealth of experience built upon 15 years of involvement in this field has given ANDARAYA the ultimate advantage in terms of speed, efficiency and credit. We pride ourselves with the ability of obtaining approvals from KDN at the shortest period of time even in special cases. This is one of our strength.

Mrs. Zanariah

Foreign Worker KDN Approval ~ Source Countries ~ Special Approval

Malaysia as Second Home Programme (Silver Hair Programme)

Professional Pass Approval DP 10 ~ Visa / Work Permit Extention ~ Student Pass

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Efficient, Reliability & Quality Service

Clients needs and requirements are our most important priority. In order to achieve this objective, clients are provided the opportunity to interview their potential workforce overseas. At the same time, ANDARAYAs dealings overseas are only with the best manpower supplier. From the ticket reservation, embassy documentation to the pre-selection processing at the country of origin, all are taken care of professionally by our most experience executives.

Recruitment Department

Ticket Reservation Embassy Attestation Pre-Selection Follow-up on the workers date of arrival Correspondence with our overseas counterpart

Mrs. Rabiah

KDN Approval
3 Weeks

Worker Departure
1 Week

Place Order with Foreign Agency

1 Week

Security Checking
2 Weeks

RECRUITMENT PROCESS
weeks
Total Time required

Place Job Order with Embassy Attestation

1 Week

Labour Office & Manpower Ministry Approval

3 Weeks

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Interview Session at source country

1 Week

Visa Clearance by Embassy/Consulate

1 Week

2 Weeks

1 Week

Receive Biodata of the worker

Calling Visa Application

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A Global Group of People

Global Networking
ANDARAYA operates through a network of branches locally and a large number of associates internationally. This is to ensure that clients are provided with the suitable labour force. This wide ranging network coupled with ANDARAYAs long experience has given the company that competitive edge over its rivals.

Interview in Nepal

Interview in Myanmar

Interview in Vietnam

Interview in Bangladesh

Interview in Indonesia Interview in Philippine

Global Intergrated Solutions

Interview in India

Our experience has given us the ability to choose and rely on highly competent, honest and responsible recruiters in these countries

We frequently visit countries like India, Nepal, Myanmar, Sri Lanka, Bangladesh, Philippines, Indonesia, Thailand, Laos, Cambodia and Vietnam. Often, we bring along our potential clients during such visits in order for them to have a first-hand look at their prospective employees. The visit of Vietnam Labour Ministry and China Ministry of Labour at our office.

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Manufacturing Sector

Recruitment for

Electronics Industries
The selection of workers for the electronic industry is based on several criteria like the IQ level of the candidate and the ability to respond to instructions in English. We also conduct simple mathematics and color blind tests. Another criterion for employment of workers in the electronic industry is their physical size. Most important, qualified workers must be able to follow instructions well. In the end, the final decision to employ a worker is left to the client. Below are photographs taken during an interview session for Flextronics Industries.

We also supply workers in the industrial sector such as motor industries, plastics, oil and gas, glass, furniture, chemical rubber and others.

IQ Test & English Oral Test

Flextronics selection exercise.

Disc Drive Factory

Assembly Line
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LCD Monitor Factory

Cellular Phone Factory

Plantation Sector

Recruitment for
Prospective candidates are given a briefing with the help of an audio-visual presentation explaining to them the nature of work, condition of worksite and all other related factors. Such briefing will help them understand better the requirements and challenges working in a plantation sector. Those who are interested will them be subjected to a physical test. In selecting plantation workers, several factors are taken into consideration during an interview. They are; Physical fitness Weight and height Willingness to work in remote areas Here are a few photographs taken during a selection process of plantation workers from Bangladesh for Felda Plantation. We also supply workers for the plantation sector such as in rubber and palm oil plantations, fruit farming and nurseries.

Video Presentation ~ Felda Recruitment Exercise

Physical Check ~ Felda Plantation

Physical Check ~ Felda Plantation

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Service Sector

Recruitment for

For the service sector, among the key elements which we put much importance on are the workers pleasant appearance and their cleanliness. Good interpersonal and communication skills are also emphasized. We are also capable of providing workers for cargo handling works in airports, hotel and restaurant workers, Laundromats and in all service sectors allowed by the Home Ministry.
Interview session for KFC and Pizza Hut

Tidiness ~ Pizza Hut Candidate

Pleasant appearance ~ Pizza Hut Candidate

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Construction workers & Welders

Recruitment for

Workers in the construction sector are chosen based on the practical expertise which that has been identified through a practical selection process held at training sites provided in the country of the workers origin. For categories which need a third party accredited certification like Welder (3G, 4G, 6G, Tig, Mig) for welding and fabrication or mechanical works, certification will be provided by the proper authorized parties. We can also supply skilled/semiskilled workers for the construction industry such as carpenters, benders, bricklayers, masons, scaffold foreman, site supervisors and others related to this industry. We also have suitable candidates for the oil and gas industry and railroad building.

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Weekly update to the client

A dedicated staff has been assigned to prepare the documentation and liase with Immigration Department to avoid the unforeseen problem later related to the documentation issues. Our standard practice is to update our client about the worker mobilization on weekly basis.

Calling Visa

Mrs. Norizan

Medical (FOMEMA)

We are fully aware the importance of ensuring that all workers are in full health and we also responsibly make certain that infectious diseases are not spread via the workers.

Insurance Bank Guarantee

Occupational safety and health

We also ensure that all our workers are covered by the necessary insurance policy like Workmen Compensation (WMC), P.A and in cases of death, a compensation of RM25,000 will be paid out and funeral rites fees amounting to RM4800.

Andaraya always practices and adhere completely to the Occupational Safety and Health standards. The Occupational Safety and Health Act 1994 is an Act which provides the legislative framework to secure the safety, health, and welfare among all Malaysian workforces and to protect others against risks to safety or health in connection with the activities of persons at work. At Andaraya, we place strong emphasis on completely following through with each and every requirement of the Act ensuring a safety and healthy work environment for our employees and those who we source for our clients. All employees of Andaraya are aware of and follow the rules and guidelines of Occupational Safety and Health.
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Excellent Ground Support Worker Arrival

To ensure that workers arrive and transported to their destination on time, our overseas counterparts will always place a block booking in advance to ensure the airline seats are reserved or if necessary, charter a flight. A dedicated staff at our HQ will update our client in advance, mainly on the date and time of workers departure.

Worker Arrival

Mr. Khairi

Air Port Clearance Fast & Efficient

To expedite the airport clearance process, all the paperwork and filling up the forms will have been done much earlier in the sourcing country.

Thumb print process at Immigration Counter

Felda worker undergoing a thumb print process

...seriousness

Workers being escorted by ANDARAYA officials upon arrival

Workers having lunch during airport clearance 18

Workers being transported to the employer location

Post Delivery
Post Delivery work
We provide backup services Settling problems such as strike, local authorities issue, work permit, check out memo, death cases etc Counseling & Motivation Session
Mr Fuad

Back up Services
Experience Counselor Good Contact / PR with our local authorities Experience in handling strikes and demonstrations. Follow up the clients needs on periodic basis Fast Action
Regular Staff Meeting

Mr Ravi

Backup Servives
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Foreign Worker Outsourcing System

Facilities We Provide

Hostel Worker Appreciation Program Attitude Development Program Transportation

24 Hours Supervisory Work

Out Sourcing System

Work Permit Extension

Medical

Payroll

Insurance

Outsourcing is a method to achieve cost effectiveness where the principle company can focus on the core business thus maintaining productivity. We provide logistic facilities and Human Resource Management (accommodation, transportation and work permit extension). Payroll Management System, 24 hour supervision and Workers Welfare program (medical, counselling and worker appreciation program).

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Accomodation

Facilities We Provide
We provide proper and comfortable housing with electricity, water supply, bedding, kitchen, cooking equipment and maintenance for free. With a healthy environment to live in and adequate rest, we are producing motivated and happy workers which can boost productivity.
Taman Desa Jawi, Currently Accomodation Indonesian Workers

Kondo Mutiara, Bandar Perda Currently Accomodation Indonesian Workers

Taman Pelangi Currently Accomodation Indonesian and Phillippine Workers

Taman Crystal Currently Accomodation Nepalses Workers

Taman Sri Aman, Currently Accomodation Indonesian Workers Taman Sg Bakap, Currently Accomodation Nepalese Workers
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Transportation

Facilities We Provide

Time management plays a crucial role in the running of a business. Realising this, we provide reliable and dependable means of transportation to ensure punctuality for every working schedule. All buses and vans go through strict maintenance routine at our certified workshop, thus ensuring safety and comfort to the workers. All these are provided at no extra charge.

Our Transportation Facilities

Our Transportation Facilities

Our Transportation Facilities

Our Transportation Facilities

Our Transportation Facilities

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Finance Department
Payroll Finance Department

Mr Yasir

Finance Department consists of 5 staffs that manage and process financial information for Andaraya (M) Sdn Bhd. The primary responsibilities of Finance department are:1) Invoicing Customers 2) Monitoring & collection of Accounts Receivables 3) Processing Accounts Payable 4) Payroll 5) Financial Statements 6) Bank Reconciliation

Mr. Khairul Miss Zuraidah

How do we pay workers salary?

ATTENDANCE SALARY PREPARATION SEND TO HQ SALARY VERIFICATION EPS SALARY PAID

SUPERVISOR COLLECT ATTENDANCE ATTENDANCE VERIFICATION & PREPARE SALARY AT BRANCH SALARY DETAILS SENT TO FINANCE DEPARTMENT (HQ) SALARY VERIFICATION AT HQ PREPARE ELECTRONIC PAYMENT SYSTEM (EPS) & SEND TO BANK SALARY CREDITED TO WORKERS ACCOUNT 23

Contract & Legal Department

The department is set up in order to keep ANDARAYA updated with the latest immigration and Ministry rules and regulations thus fulfilling all the requirements of the Foreign Workers Policy. The department is headed by one of the companys most experienced staff, Mr. Mokhtas who has excellent understanding in legal aspects of foreign workers. This department is also responsible to prepare a comprehensive foreign workers outsourcing agreement to be duly signed by both parties. Mr. Mokhtas is also responsible in making sure that all of our foreign workers been treated equally and fairly as per our company standard of service. The issue of safety and health regulation and international labour law are also handled by him. The outsourcing agreement mentioned is in full compliance of the Malaysian law. We constantly liaise with the Kementerian Dalam Negeri/Home Ministy of Malaysia (KDN), Immigration Department, Labour Department and other local government offices. Such good relationship with various local authorities will further ensure that we fully comply and are in accordance with the Malaysian governments rules and regulation.
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Timely, Accurate & Secured Data Management

MIS Department

Work Permit Extension

An efficient data management system has been established to cater the needs of fast and secured data information. Associated with this section is the workers Work Permit Monitoring Units (FWMS). This unit will closely monitor each workers work permit expiring date and execute a renewal process within 4 months prior the expiry date.
Mr Azman

Work Permit Department

Information Management System

We use bar code system to handle a lot of passport

Database
This unit also monitors data at ANDARAYA branches data to ensure that workers welfare is taken care of. Most important, our clients operation will never be interrupted by immigration matters and others. This also will also ensure the safe keeping of our workers passport.

Foreign Workers Management System (FWMS)

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Few of Our Clients

The Legend Group of Hotels & Resorts MFS Technology (M) Sdn Bhd Pacific Regency Hotel Pioneer (M) Sdn Bhd TGI Fridays (M) Sdn Bhd Times Offset (M) Sdn Bhd Wearnes Electronics (Malaysia) Sdn. Bhd. MCIS Safety Glass Samsung Electronic (M) Sdn. Bhd. Ho Hup Construction Company Berhad ECI Berjaya Sdn. Bhd Mahkota Hotel Melaka Sony, (M) Sdn. Bhd. Gardenia Bakeries Sdn Bhd Flextronic Sdn. Bhd. ASJ Holdings Limited KFC & Pizza Hut Sdn. Bhd. Malaysia Marine Heavy Industry (MMHE) Sdn. Bhd. Petronas Delima Oil Products -Felda National Panasonic (M) Sdn. Bhd. Texas Instruments Mydin CN Health & Beauty Rentokil Initial Brother Malaysia Beyonics Technology Limited Seagate (M) Sdn. Bhd. Akarumi F&B Managment Sdn Bhd Bukit Hitam Development Sdn Bhd Simple Formwork Systems Sdn Bhd Syntronic (M) Sdn Bhd Kyotech (M) Sdn Bhd Konsortium Lebuh Raya Utara- Timur Sdn Bhd Ali Baba Restoran Science Technics Sdn Bhd Peninsula Plantations Sdn Bhd Felda Plantation Sdn. Bhd. Risda Small Holder

Client List

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BAHAGIAN PENGURUSAN PEKERJA ASING KEMENTERIAN DALAM NEGERI SENARAI SEMAK PERMOHONAN PENGAMBILAN PEKERJA ASING PERTAMA Sebagai rujukan semasa urusan temuduga, sila pastikan anda membawa DOKUMEN ASAL bagi setiap salinan dokumen yang diperlukan. KEDUA BORANG DAN SALINAN DOKUMENDOKUMEN sokongan hendaklah dijilidkan menggunakan combbinding mengikut susunan senarai semak di bawah :-

a) Dokumen Wajib 1. 2. 3. 4. Borang Yang Telah Lengkap Diisi Sijil Pendaftaran Syarikat Perniagaan - Form 9, 24 & 49 atau Form B & D Kad Pengenalan Pemilik Syarat-syarat Bagi Wakil Syarikat: - Kad Pengenalan Pemohon - Surat Perwakilan Dari Majikan - Penyata KWSP Laporan Kewangan Syarikat Bagi Tahun Terkini Yang Diaudit & Penyata Kewangan syarikat (3 bulan terkini) Surat Perakuan Pendaftaran Tempat Pekerjaan - Seksyen 63A Surat Perakuan Pendaftaran JCS / Jobs Malaysia Surat Perakuan Pendaftaran Pekerja Asing - Seksyen 60K Visa Dengan Rujukan / Salinan PLKS bagi Pekerja Sedia Ada Yang Digajikan (Jika Berkenaan) Polisi Insurans SPPA (Jika Berkenaan) Check-Out Memo (Memo Periksa Keluar) bagi pekerja yang telah pulang

5. 6. 7. 8. 9. 10. 11.

* Bagi No 6, 7 & 8 sila dapatkan di Jabatan Tenaga Kerja yang berhampiran.

b) Dokumen Tambahan Mengikut Sektor i. Sektor Perkilangan 1. 2. 3. Lesen MITI atau Lesen-Iesen Iain yang berkaitan Risalah / Gambar Pandangan Hadapan & Dalam Berkaitan Premis, Mesin dan Produk Borang K2 (CDF)Bukti Eksport (Jika Berkenaan)

ii. Sektor Pembinaan 1. 2. 3. Sijil Perakuan Pendaftaran CIDB Sijil Levi CIDB bagi kontraktor utama (jika berkenaan) Letter Of Award / Kontrak Kerja Yang Masih Berkuatkuasa & Dimatikan Setem Asal Yang Masih Berkuatkuasa

iii. Sektor Pertanian 1. 2. 3. 4. Sijil kelahiran (bagi tanah milik ibubapa) / sijil nikah (bagi tanah milik suami/isteri) Geran Tanah Bagi Pengusaha Yang Mengusahakan Tanah Sendiri Perjanjian Sewa Pajak Yang Melebihi 3 Tahun yang Telah Disetemkan dan Salinan Geran Pemilik Tanah Yang Disahkan Oleh Pejabat Tanah Dan Galian/Sijil Carian Rasmi (Bagi Sewa Pajak) Pendaftaran/Lesen Yang Berkaitan Sistem Kultur Laut/Ternakan Ayam/Itik/Burung (Unggas)/ Ternak Khinzir bagi setiap negeri
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5. 6.

Surat sokongan & Laporan Penilaian Daripada Jabatan Pertanian Negeri/Daerah Bagi Pengusaha Yang Menjalankan Aktiviti Di Tanah Milik Kerajaan/Persendirian Surat Kebenaran daripada Pejabat Tanah Dan Galian (Jika Berkenaan)

iv. Sektor Perladangan 1. 2. 3. Geran Tanah Bagi Pengusaha Yang Mengusahakan Tanah Sendiri * Bagi Tanah Bukan Hakmilik Sendiri, Sila Kemukakan Dokumen-Dokumen Berkaitan Yang Menunjukkan Hubungan Diantara Pemilik Dengan Pengusaha Seperti Surat Beranak Atau Surat Kahwin Perjanjian Sewa Pajak Yang Melebihi 3 Tahun yang telah disetemkan dan salinan Garan Pemilik Tanah Yang Disahkan Oleh Pajabat Tanah Dan Galian (Bagi Sewa Pajak) Surat Kebenaran Daripada Jabatan Pertanian Negeri Bagi Pengusaha Yang Menjalankan Aktiviti Di Tanah Milik Kerajaan yang belum Diberi Sebarang Title

v. Sektor Perkhidmatan 1. 2. 3. 4 Lesen Perniagaan Yang Dikeluarkan Oleh Pihak Berkuasa Tempatan - Akta Rumah Kebajikan (Surat kebenaran menjalankan operasi Jabatan Kebajikan Masyarakat) Lesen Kebenaran Polis (bagi Perniagaan Logam/ Barang Lusuh & Kitar Semula) Perjanjian Sewa Pajak Melebihi 3 Tahun Yang Disetemkan dan Salinan Geran Pemilik Tanah/ Bangunan Yang Disewa Gambar Hadapan & Dalam

Permohonan yang tidak lengkap, tidak teratur dan tidak menepati kriteria yang telah ditetapkan akan DITOLAK. Dengan ini saya membuat akuan bahawa segala maklumat yang diberikan dan salinan dokumen yang dikembarkan adalah benar dan sah. Permohonan akan terbatal dengan sendirinya dan tindakan undang-undang boleh diambil sekiranya maklumat yang diberikan didapati palsu.

Untuk Kegunaan Pejabat : Dokumen lengkap Catatan :

................................................. Tandatangan Pemohon Nama : No. K/P : (Cop syarikat) :

Dokumen tak lengkap

.................................................... Tandatangan Pegawai Bertugas Nama & Jawatan :

Urusan Temuduga bagi Permohonan Pengambilan Pekerja Asing adalah seperti berikut:Tempat: Pusat Kelulusan Setempat(OSC) Pekarja Asing Kementerian Dalam Negeri Aras 4, (Podium), Blok 2G4, Presint 2, 62550 Putrajaya Waktu Urusan: 7.30 pagi sehingga 12 tengahari (Isnin-Khamis) 7.30 pagi sehingga 11 pagi (Jumaat)

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Immigration Charges
Sector Factory / Perkilangan & Binaan LEVY (RM) 1,200.00 PLKS (RM) 60.00 PROCESSING FEE (RM) 50.00 COUNTRY Thailand India Nepal Myanmar Vietnam Philippine Indonesia Pakistan Bangladesh COUNTRY Thailand India Nepal Myanmar Vietnam Philippine Indonesia Pakistan Bangladesh COUNTRY Thailand India Nepal Myanmar Vietnam Philippine Indonesia Pakistan Bangladesh COUNTRY Thailand India Nepal Myanmar Vietnam Philippine Indonesia Pakistan Bangladesh COUNTRY Indonesia India Philippine Sri Lanka VISA (RM) BOND (RM) 250.00 750.00 750.00 750.00 1,500.00 1,000.00 750.00 1,500.00 500.00 BOND (RM) 250.00 750.00 750.00 750.00 1,500.00 1,000.00 750.00 1,000.00 500.00 BOND (RM) 250.00 750.00 750.00 750.00 1,500.00 1,000.00 750.00 1,500.00 500.00 BOND (RM) 250.00 750.00 750.00 750.00 1,500.00 1,000.00 750.00 1,500.00 500.00 BOND (RM) 750.00 750.00 1,000.00 0

0 50.00 20.00 19.50 13.00 36.00 19.50 13.00 36.00

Sector SERVICES/ Perkhidmatan

LEVY (RM) 1,800.00

PLKS (RM) 60.00

PROCESSING FEE (RM) 50.00

VISA (RM)

0 50.00 20.00 19.50 13.00 36.00 19.50 13.00 36.00

Sector PLANTATION / Perladangan

LEVY (RM) 540.00

PLKS (RM) 60.00

PROCESSING FEE (RM) 10.00

VISA (RM)

0 50.00 20.00 19.50 13.00 36.00 19.50 13.00 36.00

Sector AGRICULTURE / Pertanian

LEVY (RM) 360.00

PLKS (RM) 60.00

PROCESSING FEE (RM) 10.00

VISA (RM)

0 50.00 20.00 19.50 13.00 36.00 19.50 13.00 36.00

Sector HOUSEMAID / Pembantu rumah

LEVY (RM) 360.00

PLKS (RM) 60.00

PROCESSING FEE (RM) 10.00

VISA (RM) 19.50 50.00 36.00 0

The above rates are subject to changes by Immigration Department. WORKMEN COMPENSATION SCHEME (INSURANCE) Each workers were charged approximately RM85.60 per Person and RM10.00 for Stamp Duty. Bank Gurentee : RM65.00 per Person / year (18 Month) Some items/prices may not be available in certain countries. It is advisable to call to check for availability of specific of terms and conditions. To provide the latest information, we reserves the right to make changes or alternations when need.

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Certifications

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Certifications

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Certifications

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