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D-Link India Announces Digi-Care Lifetime Warranty*

Digi-Care is D-Link's exclusive initiative specially designed to provide its customers 'Lifetime Warranty' for D-Link and Digi-Link products. Commencing from the 1st October, 2007 our customers can avail of this unique advantage and assurance of superior quality services that meet global standards. D-Link is committed to provide this unique experience that covers a 'super fast' replacement and will go the extra mile to ensure complete customer satisfaction. D-Link believes in building Networks for people any-time.any-where!
Toll Free Support. MTNL / BSNL callers: 1800-22-2002 (Toll Free). Others: +91-22 2844 7600

16
DIRECT SERVICE CENTRES

D-Link Products Covered Under Digi-Care Lifetime Warranty

Smart 10 / 100M Switches


DES-1226G, DES-1228, DES-1228P, DES-1252, DES-1316

Wireless
DI - 524, DIR-300, DWL-2100 AP, DWL-3200AP, DWA-110 , DWA-510.

Network Adapters
DFE-520TX, DFE-550FX, DGE-530T.

Smart Gigabit Switches


DGS-1216T, DGS-1224T, DGS-1248T

Print Servers
P-300+, DP-300U, DP-301P+, DP-301U

Unmanaged 10 / 100M Switches


DES-1008D, DES-1008F, DES-1016D, DES-1024D, DES-1024R+,DES-1026G.

Managed 10 / 100 Switches


DES-3026, DES-3526, DES-3028.

Broadband
DSL-2640T, GLB-502T

Unmanaged Gigabit Switches


DGS-1008D, DGS-1016D, DGS-1024D.

Managed Gigabit Switches


DGS-3024, DGS-3100-24.

Digi-Link Structured Cabling Copper and Fibre Solutions

How to register our Products ? Send a Registration Card to the nearest Service Centre or to the Factory Register online through our Website Register by phone through our Call Centre How to avail of our service? We are one of the privileged few with a widespread distribution network covering: - 16 Direct Service Centres and 40 Dealers / Distributor Collection Centres - 200-strong Professional Technical Support Team - Web-based Online Service Management Report - An exclusive Call Centre to provide solutions to all your Technical Queries. For Toll-Free Support, MTNL / BSNL callers: 1800-22-2002 (Toll-Free). Others: +91-22 2844 7600. Customer can register complaints through the Website:
http://dlinkrma.com:9999/crm/jsp/crm_web_complnt_new_add.jsp

Can a customer upgrade the standard to the Desired SLA? Or can he extend the warranty of other products to a Lifetime Warranty? Yes, customers can upgrade from Standard Warranty to their desired SLA to running critical applications under Digi-Care Programs with a small premium. D-Link also offers a paid service to extend product support beyond Digi-Care Lifetime Warranty, available in 3 variants Digi-Care Standard, Digi-Care Standard Plus and Digi-Care Premium.

For more details, please visit our website. URL: www.dlink.co.in /DirectSD.aspx Get the first-hand experience of our best products and services. How can SIs/ partners offer such services to their customers? To help partners deliver value to their customers, D-Link also offers two flavours of the service programme exclusively tailored towards Partners/ System Integrators. The 'Digi-Care Partner Support Advantage' & 'Digi-Care Partner Support Essential' packs help partners offer D-Link's world class service support as a value add to their customers, leveraging D-Link's established service & support network.

Send the product to the nearest D-Link Service Center. For Service Center locations Please visit our website-www.dlink.co.in Can I check the Service Status of my products on the website? Yes, you can with your Product Serial No.# in the D-Link Website:
http://dlinkrma.com:9999/crm/jsp/crm_web_comp_new_lst.jsp

How does D-Link guarantee the support for Lifetime Warranty? If the product fails, D-Link repairs or replaces the product. If the product is discontinued, D-Link will replace it with an equivalent product. Does Digi-Care Lifetime Warranty cover warranty on Adapters, Power Supplies and Fan ? Digi-Care Lifetime Warranty also covers Internal Power Supplies and Fans. However, External Power Adapters carry only One Year Warranty. Are other products covered under the Digi-Care Warranty? The products (not listed in this document) carry a Standard Warranty of One / Three Years. For more information on Warranty, please refer to our website and Products Catalog.

Details can be found on: http://www.dlink.co.in/support/DirectSD.aspx

*Constant Technology upgrades restrict Digi-Care Lifetime


Warranty between 3 to 20 yrs. Warranty Terms as per details mentioned in the product catalogue. For details on warranty terms, refer to our Website.
DISCLAIMER OF WARRANTY To the extent allowed by local law, the above warranties are exclusive and no other warranty or condition, whether written or oral, is expressed or implied and D-link specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. To the extent allowed by local law, the remedies in this warranty statement are customer's sole and exclusive remedies. except as indicated above. In no event will D-link or its suppliers be liable for loss of data or for direct, special, incidental, consequential (including lost profit or data), or other damage, whether based in contract, tort, or otherwise. To the extent, local law mandatorily requires a definition of Lifetime Warranty different from that provided here, then the local law definition will supersede and take precedence.

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