. . . . . . . . .

OMC
Operations Management Center
To: From: Re: All NAS Customers Operations Management Center NAS National Code Download Phase 18.09 Date: July 28, 2008

Pages: 3

National Code Download Phase 18.09: HITS and Motorola are scheduled to deploy a new National Code Download (NCDL) Phase from the National Access Service (NAS) on Wednesday, July 30, during the regular maintenance window (from 2:10 AM to 4:10 AM MST). DCH Standard-Definition Platform Upgrade: Affects: DCH200, 100, and 70 Action: Automatic upgrade from Platform 4.12 to version 4.21. Notes: No customer actions are required. DCT ASTB P3 Platform Upgrade: Affects: DCT6412 and 6416 P3 models, plus DCT3412, 3416, and 3080 Action: Automatic upgrade from Glenside Platform 16.35c to version 16.42c. Notes: No customer actions are required. Aptiv EPG Sites: Affects: All settop types, except DCT1000 Pre-Quod and DCT6208/1000 (64 MB units) Actions: Automatic upgrade from Aptiv 2.7 to Aptiv 3.0. Notes: DCT2000 class will also get an automatic upgrade from Platform 7.93 to 7.96. Required: Prior to 7/30, every Aptiv site must have Aptiv Server 2008 Release 1, or later. i-Guide Sites with D1K Units: Affects: DCT1200, DCT1000-Avi, and DCT1000-Quod units that do not have Platform 7.94 and BSID 655 Required: Every i-Guide site is required to add BSID 655 to all of their D1K units. and then contact HITS to request the upgrades to Platform version 7.94. These actions will trigger an automatic upgrade to i-Guide 1000, 72.63. Tan Guide Sites: Affects: All DCT and DCH models Note: Please refer to the TV Guide De-Support Notification, www.tvguideresources.com. Required: Every Tan-Guide site must contact their TV Guide representative to arrange for upgrades to i-Guide.

1 of 3

.....................

. . . . . . . . .

OMC
Operations Management Center
Configuration Notes This NAS Phase supports only the following, six combinations for Application Code BSIDs. Any other BSID combination on a given settop could result in unexpected code downloads, such as continuously cycling between two different code sets.
BSID(s) None 652 655 655 & 932 655 & 835 250 or 109 Description Platform only Aptiv A24 A24 & Arris (C-Cor) A24 & SeaChange Legacy A17 & A21 DCT6412 & all DCH FW only Aptiv A24 A24 & Arris A24 & SeaCh FW only DCT2000 thru DCT6208 FW only Aptiv A24 A24 & Arris A24 & SeaCh Tan & Blue Guides DCT1000/1200 DCT1000p0 ID=3, 4, 5, 7 ID=0, 1, 2 FW only FW only Aptiv FW only TVG 72.63 * Legacy 15.22 i-Guide 1000 Tan Guide or Legacy 15.22 Legacy 15.22 Tan Guide

* i-Guide 1000 requires: BSID 655, FW 7.94, and TVG 72.63 (in the channel map). To upgrade settops to FW 7.94, contact HITS to request the Channel Map change. To obtain TV Guide 72.63, please contact TV Guide to update the Site Survey. Contact Information HITS Customer Support 1-800-426-7790. Contact HITS for new NAS deployments, code upgrades, channel map changes, and any other operational issues or field issues. Future NCDL Phases: To request or inquire on new code versions for future NCDL Phases, please contact Motorola NAS Phase Planning (c/o Brian Mahoney at 215-323-1135). HITS and Motorola are committed to continually providing NAS customers with the features and support needed to reliably and costs effectively operate their cable systems. We thank you for your business. HITS Home Page: Motorola On-Line: TV Guide: Aptiv Digital: Arris VOD: SeaChange VOD: www.HITS.com businessonline.motorola.com www.tvguideresources.com www.aptivdigital.com www.arrisi.com www.schange.com

2 of 3

.....................

. . . . . . . . .

OMC
Operations Management Center
BSID Code Configurations
Settop BSID(s): Settop Class Settop Models 6416, 3416 DVR DCH Host 6200, 3200 HDTV 200, 100, 70 Standard Def 6412/16 p3 3412/16, 3080 6412/16 p2.3 6412/16 p1-2 6208 128 MB 6208 64 MB 6200 128 MB 6200 64 MB 5100 64 MB 2500, 700 1800 p3-4 No BSIDs Platform Version(s) 18.43 & M-Card 2.65 4.12 4.21 & M-Card 2.65 16.35C 16.42C 16.42B 16.42B 16.42B 16.42A 16.42B 16.42A 3.18 or 3.19 for Telco or Legacy 2.54 7.96 or Legacy 7.93 7.94 Legacy 7.85 or Legacy 7.54 7.94 or Legacy 7.85 or Legacy 7.54 Legacy Monolith 55.38 or pass5100 30.54 pass5100 27.06r2 30.54 FW 3.18 pass2500 27.06r2 30.54 FW 7.93 7.96 passport 27.05 30.54 pass1000 27.05 30.54 FW-only no Aptiv FW 3.18 or 3.19 Telco A24.0-4 74.24 A24.0-4 74.04 Echo 27.44r3 30.58 A24.0-4 74.54 3.23 4.82r3 652 Aptiv Echo 27.44r3 30.58 pass5100 27.06r2 30.54 pass2500 27.06r2 30.54 655 TV Guide A24 A24.0-4 74.54 A24.0-4 74.24 655 & 932 A24 & Arris (C-Cor) 3.23 655 & 835 A24 & SeaChange 4.82r3 250 or 109 Legacy TVG A17/A21

3.49

4.81r2

FW-only

DCT ASTB Dual DVR DCT ASTB Single DVR DCT ASTB No DVR

Legacy 24.24 Blue Guide A21 Monolith A24.0-4 74.54 3.23 4.82r3 Legacy 12.26 Tan Guide A17 Monolith Legacy FW 2.54 Legacy 60.21 A17 Tan Guide Legacy FW 7.93 Legacy 15.22 Tan Guide

3.49

4.81r2

DCT Std. Def.

2000, 1800p1 1700, DCP501 1200 Avi, P-Q 1000 Avi, Quod ID=3,4,5,7 1000 Pre-Quod ID=0,1,2

5.49 i-Guide 1000 72.63 Legacy 15.22 Tan Guide

4.80

Legacy 15.22 Tan Guide

Legacy: The specified code object was installed during a pervious National Code Download Phase. It is not available in this NCDL Phase, so if it gets erased, it cannot be reloaded. Monolith: The code object includes both FW & EPG code, so it does not load a separate FW code object. Telco: Sites that use a telephone return path (instead of RF or 1-way) must contact HITS to get FW 3.19.

3 of 3

.....................