Sudip Bhattacharjee

Cell (+91) 9873322492 Email: ssudip13@yahoo.co.in

Seeking assignment in Sales, Business Development, and Channel Management with a growth oriented organization of repute Professional Snapshot
Over 6+ Years of experience in Sales, Business Development. Currently designated as Practice Lead Client Servicing & BD with Elixir Web Solutions Ltd. Adept at planning & execution, new business development, competitor analysis, team handling, sales & marketing operations thereby maximizing Sales. Adept at analyzing market trends to provide critical inputs for business development initiatives and selling strategies for Sales. Adept at building & strengthening relationships with various Corporate (Domestic & International), Trade Commissions, Embassy, Educational Institutions and managing business development activities & accountable for the top-line profitability & increased sales growth. An effective communicator with excellent relationship building & interpersonal skills, problem solving organizational abilities, posses a flexible & detail oriented attitude.

Organizational Details
1. July10 Till Date with Elixir Consultants as Practice Lead & Account Management Job Profile Managing the Key Accounts & Client Servicing team - Verticals- Engineering, Homeland Security & Defence Equipments, Infra, EPC, Manufacturing, Embassy & Trade Commission, Telecom Infrastructure, Logistics and Transportation - Senior /CXO level Searches - Acquisition, Networking, Relationship building - Team Management (Current Team Size 4 consultants) - Performance Management New Business development Greenfields as well as Domestic Prepare necessary presentations most suited to address client needs Negotiations and agreement signups Co-ordination on delivery management Focus on sell other value added services (VAS) Key Accounts Currently Managing 1. Triveni & GE JV 2. Henkel India 3. Aditya Birla Group 4. Tata Blue Scope 5. Piramal Glass 6. Huntsman Advance Materials India 2. Jan08 July10 with Ma Foi as Manager BD Job Profile Identifying, prospecting & analyzing companies across industry verticals and pitching for staffing & other Human Resource services. Interacting with the senior management in various industries to help strategize their manpower planning. Designing and proposing various staffing models along with pricing, shaping agreements and legal contracts for organizations. Involved in processes like reverse auction, bid process under RFP, tender documentation, legal contract documentation etc. Worked with MNCs, PSUs, Large India Business Houses.

Awarded Certificate of Excellence, Pat on the Back awards several times for extraordinary performances New Business development Greenfields as well as Domestic Prepare necessary presentations most suited to address client needs Connect with several Embassies and Trade Commission for Greenfield Client relationship management Business forecasting Negotiations and agreement signups Countrywide co-ordination on delivery management Business Planning, strategy formulation and implementation for increasing the number of deputies for a particular client

Achievements1. 2. 3. 4. Exceeded my sales target of INR 60 Lacks for financial year 2008-2009 Total Client Acquired Since Jan 09 is 110. Presentation to a group of Delegates from Finland twice. Presentation to Embassy of France, Embassy of Sweden, British High Commission, Embassy of Ireland, Competition Commission of India, IRCTC Panel.

Handled exclusive sectors within the company such as retail and other consumer products sector. 2. Sept05 Jan08 with Tecnova India Pvt. Ltd (Management Consulting Company) as

Business Analyst Job Profile:

1. 2. 3. 4. 5. 6. 7.

Experience in International business development and pre sales activities with US/UK/Europe Companies. Reporting to Vice President for all Business Development and research in Consumer & Retail Sector. To prepare proposals & technical submittal as per customer requirements. Follow-up on proposals, handle objections, fee negotiate - Provide reports / updates to senior management on sales activities To co-ordinate with sales team for converting specifications into sales. To organize and conduct customer presentations. Doing focused sectoral/domain secondary research (for example B2B, Consumer and retail, Pharma, IT, Telecom etc.) of countries Europe, US, Canada. a. Qualitative and quantative research. b. Analysing industries w.r.t Company and requirement of India. c. Reading and correlating reports from various chambers of commerce/association trade bodies extensively. d. Keeping updates both on value proposition and enhancement of desired sectors. e. Generating, initiating and updating master database for such companies to be targeted.

Achievements5. 6. 7. 8. Exceeded my sales target of $200 K per quarter by 40% Initiated the expansion of companys clientele through opening new territories like Japan, Mexico, Brazil and Canada Brought ten clients from US, Europe and Mexico leading to the revenue of $1.5 million. Handled exclusive sectors within the company such as retail and other consumer products sector. Attended the management committee meetings and gave presentations to management to augment the companys growth

3. Feb04-Sept05 with Global Care Solutions as Team Leader Job Profile: Monitoring calls and giving timely feedback to the agents. 2. Taking Quality and Training sessions for the new joinees. 3. Maintaining the team performance track and reporting it the Operation Manager. 4. Attending conference calls with the client on weekly basis. 5. Coaching and counseling for the agents and deciding Rewards and Recognitions Awards related to the process. Achievements 1 Achieved Best Team of the month award in April for achieving the highest target on the floor. 2 Appointed as a Single point of Contact between the Clients for the process updates.

4. Feb02-Feb04 with Global Vantedge (BPO) as Sr. Executive Job Profile:

1. 2. 3. 4.

Have worked with 3rd Party - Late Stage Collections Portfolios (both outbound & inbound collection. Maintaining and Updating Customers accounts and database. Taking Escalated customer service calls for a group of 14 executives. Facilitating in Client specific training and other Group activities.

5. Compiling Daily and Monthly Reports of the Group and reporting to the Process Control Manager. 6. Sharing best practices within the group. 7. Received Collection & Software training from OSI University (St.Louis, Missouri, USA) Achievements Was awarded four times for exemplary performance at the process level in my 2 years of service with Global Vantedge.

4. May01-Feb02 with HERO ServeIT (BPO, Now HERO ITES) as Customer Support Executive Job Profile:
1. Active calling to sell products to the U.S. customers-Mortgage, Wireless Products, Dish satellites etc. 2. Facilitating in other Group Activities. 3. Received Call Center Training (American Accent, Culture, Soft Skills, Business English & Telemarketing) from Hero Mindmine.

Academic Credentials
MBA (Marketing) from Symbiosis, Pune in 2007. B.A (Book Publishing) from College of Vocational Studies, Delhi University, New Delhi in 1998.

IT Skills
Diploma in MS Office. Two years Diploma course from NIIT, New Delhi

Personal and Professional Details

Date of Birth Address : : 13th March 1975 Flat No. 156, Sector 11, Pocket, Sunview Appts, Dwarka New Delhi Married 7.26 Lacks per Annum 10 Years

Marital Status : Current Salary (CTC) : Years of relevant Work experience:

DATE PLACE

: : New Delhi

With Regards Sudip Bhattacharjee