IT Service Guide for New Employees

Dear new colleagues, Welcome to join the company! IT Shared Service Center (IT SSC) has provided you with the following IT instructions. 1. Applying for Office Equipment
Please contact the department clerk to get the office equipment, such as computer, telephone, network cable, etc.

2. Installing and Setting Operating System

Please contact the department clerk or call the IT SSC hotline 1110 for the installation method of operating system. If you are to connect the company intranet, you need set to automatically get IP and DNS, and set the DNS suffix as zte.com.cn in Advance (V).

3. Changing Initial Password

Use the initial password (14 digits of your employee ID, or 888888 if you are subsidiary staff) to access the IT service website it.zte.com.cn. Then select My Desktop Change Password to change your password.


Tips: Please keep your password firmly in mind. If you forget it, you can only call the IT SSC hotline 1110 to initialize the password after authentication.

4. Installing Software for Daily Office

Please access the IT service website it.zte.com.cn, and select Downloads Most Downloaded Office Software to download the software needed for the daily office and install them one by one according to ZTE Required Office Software Installation Guide.

5. Applying for and Using Mailbox

Please access IT service website it.zte.com.cn, and select Apply Online Lotus Notes Apply for Personal Mailbox to apply for the mailbox. After your application is approved by the department head, the service will be automatically activated and your mailbox will be available within one workday. After the mailbox service is activated, please select My Desktop To Be Handled by Me to download Notes ID file. Then get the server address of your mailbox in My Notes for the configuration and use of your mailbox. Please refer to ZTE Required Office Software Installation Guide for the specific steps of installation and configuration.

6. Applying for Information Security Permissions

According to the requirements of your position, you need apply for the related information security permissions. Please access the IT service website it.zte.com.cn, and select Apply Online Information Security. Then select the permission and submit your application. If your application is approved by the department head, the permission will be automatically granted to you. The permissions of information security mainly include Internet access, outbound mailing, company intranet access through Internet, digital certificate, etc. For the specific permissions you need, please consult the department clerk.

7. Applying for IT Business System Permissions

Please access IT service website it.zte.com.cn, and select Apply Online System Permissions to apply for the permissions of the related IT business systems. After your application is approved by the department head, the service will be automatically activated within one workday. For the specific IT system permissions you need, please consult your guide or department head. IT business systems include HR Online System, Finance Online System, Attendance Tracking Management System, Integrated Office Administration, and other professional systems.

 8. Getting to Work
IM, developed by the company, is a window for the work of the staff. All the daily works can be carried out through IM. Login to IM with you 8-digit employee ID and password, and then you can start your work. Please see ZTE IM User Manual released on IT service website for details.

For more IT service information, please access the IT service website to view the related guide. If you have any question about IT, please feel free to use one of the following three ways to get help. Thank you for your support!

IT Shared Service Center January 1, 2010