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  • Michelle - DeSanto Resume

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    Key Strengths Knowledge of all office functions including; telephone skills, communication skills, organization skills, time management skills, customer point of contact, accounts payable and receivable, fulfill customer orders and subsequent billing, schedule and route customer deliveries to drivers.

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    Michelle_DeSanto Resume

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    Key Strengths Knowledge of all office functions including; telephone skills, communication skills, organization skills, time management skills, customer point of contact, accounts payable and receivable, fulfill customer orders and subsequent billing, schedule and route customer deliveries to drivers.

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    20 views2 pages

    Michelle - DeSanto Resume

    Uploaded by

    api-12327818
    Key Strengths Knowledge of all office functions including; telephone skills, communication skills, organization skills, time management skills, customer point of contact, accounts payable and receivable, fulfill customer orders and subsequent billing, schedule and route customer deliveries to drivers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Michelle DeSanto

    57 Chapel St. Apt 2A


    Wallingford, CT 06492
    (203) 793-7442 Home (203) 214-1888 Cell

    Key Strengths
    Knowledge of all office functions including; telephone skills, communication skills,
    organization skills, time management skills, customer point of contact, accounts payable and
    receivable, fulfill customer orders and subsequent billing, schedule and route customer
    deliveries to drivers.

    Experience
    Palmieri Foods, New Haven, CT (3/2004 – 3/2009)
    Clerical/Office
    • Customer Service (phones, taking orders, handled walk-ins and accepted payments)
    • Banking (tally daily cash flow, fill out and perform bank deposits)
    • Accounting (reconcile deposits into Peachtree software, generated all billing for company)
    • Inventory control (log and verify inventory for all items using Microsoft Excel software)
    • Schedule delivery and route drivers
    • General office clerical work (fax, copier, filing, typing, prepared shipping packages via UPS)

    Get It Out, New Haven, CT (6/2003 – 6/2008)


    Office Manager
    • Customer Service (phones, schedule appointments, billing questions)
    • Data Entry into QuickBooks for billing purposes, building customer information
    • Ordered office supplies and construction materials

    Laidlaw Transit, Hamden, CT (9/1997 – 6/2003)


    School Bus Driver
    • Transported children safely between their home and school for the Town of Hamden (mornings and
    afternoon transport provided)

    PayLess Oil LLC, North Haven, CT (3/1996 – 12/2003)


    Co-Owner/Office Manager
    • Managed all aspects associated with running an office
    • Customer Service (phones, taking orders, accepted cash/check/charge payments)
    • Banking (tally daily cash flow, fill out and perform bank deposits, submit credit card payments)
    • Accounts payable and receivable (paid vendors, reconciled bank statements, maintained ads, logged
    customer transactions into QuickBooks)
    • Coordinated payments and deliveries for certain clients of the Community Action Agency
    • Scheduled oil deliveries and routed drivers in most efficient manner

    Managed Health Benefits (MHB) North Haven, CT (10/1992 – 8/1994)


    Data Entry and Health/Dental Claim Entry Technician
    • Processed health and dental claims; verified coverage, eligibility, matched billed services to ICD-9
    definitions, validated dates of service
    • General office filing, fax, copies
    • Data Entry of all claims into IBM mainframe system

    Education
    Hamden High School, Hamden, CT (1979-1982)

    Community Involvement
    St. Stephens School, Hamden, CT (2003 – Present)
    Room parent, field trip chaperone, rotate recreation duty with other volunteers

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