Professional Documents
Culture Documents
EMBA Batch
The Program
Session Topic Curriculum Welcome the students Explain course and schedule The Contract Students expectation of the course Interaction I the Business Case Study #1 Interaction The Name Ball Interaction-I the Investor Part 1 Discussion Singapore Incorporated and Entrepreneurship Presentation Entrepreneurship Process Presentation Leadership and Entrepreneurship explained Interaction I the Business Case Study #2 Discussion Doing Business in India and China Interaction Jockey Quiz Presentation Myths about entrepreneurship Presentation The ten mistakes a new entrepreneur make Interaction I the Business Case Study #3 Self Assessment - Are you the entrepreneurial type? Discussion Challenges of an Entrepreneur Presentation Generating ideas and opportunities Presentation Types of Business Plan Presentation Making assumptions and identifying constraints Interaction I the Business Case Study #4 Interaction Briefing on The Coffee Stall Business Discussion Business Entertainment Understanding of social entrepreneurship Learning the value of business (The Coffee Stall Business) Date
9th April 7.00 pm to 8.15pm
Introduction
Entrepreneurship
The Entrepreneur
Business Planning
5 6
The Program
Session Topic Curriculum Presentation Understanding and evaluating business risks Presentation Taking Risk Presentation Funding Types and Process Presentation Closing the Deal Interaction - I the Investor Part 2 Interaction I the Business Case Study #5 Discussion - My Business Values Presentation Business structures & its incorporation Presentation Processes and System Presentation Maintaining a business Presentation Growth of a Business Interaction I the Business Case Study #6 Discussion Learning from the $100 Experience Presentation Death of a business Presentation Why business failed Presentation Element of Success in Business Discussion Bad Business Practice I the Business Individual Assessment The $100 Experience Business Plan Presentation Course Review Result of your Assessment Review of The Contract Date
13th April
2.00 pm to 3.15pm
Doing Business
13th April
4.00 pm to 5.15 pm
Success in Business
13th April
6.00 pm to 7.15 pm
10 11
Assessment Assessment
14th April
10.00 am to 11.15 am
14th April
12.00 pm to 1.15 pm
12
Conclusion
14th April
2.00 pm to 3.15 pm
Stall Business
Background Reading
Social Entrepreneurship
Objectives
Definition
Social Enterprise An organization or venture that advances its social mission through entrepreneurial, earned income strategies
Social Entrepreneur Societys change agent Pioneer of innovation that benefit humanity
Definition
Non-Profit Organisation An organization which exists for educational or charitable reasons, and from which its shareholders or trustees do not benefit financially. Any money earned must be retained by the organization, and used for its own expenses, operations, and programs. Many non-profit organizations also seek tax exempt status, and may also be exempt from taxes.
www.investorwords.com
Not-For-Profit Organization Operated as nearly as possible at cost; on a cost-recovery basis; an organization not seeking profit and which does not disgorge excess income to its members, in the form of dividends or otherwise
www.duhaime.org
Social Enterprise
Save the Earth AIDS Girl Inc Whale watch Earth Hour
Cause
Beneficiary
Commitment
Scale Nature Time Money
Mechanism
Policy Setting Education Implementation
Social entrepreneurs tackle major social issues, from increasing the college enrollment rate of low-income students to fighting poverty in developing countries. These entrepreneurial leaders operate in all kinds of organizations: innovative nonprofits, social purpose ventures such as for-profit community development banks, and hybrid organizations that mix elements of nonprofit and for-profit organizations.
Mission driven:
Generating social value-not wealth-is the central criterion of a successful social entrepreneur. While wealth creation may be part of the process, it is not an end in itself. Promoting systemic social change is the real objective.
Strategic:
Like business entrepreneurs, social entrepreneurs see and act upon what others miss: opportunities to improve systems, create solutions and invent new approaches that create social value. And like the best business entrepreneurs, social entrepreneurs are intensely focused and hard-driving-even relentless-in their pursuit of a social vision.
Because social entrepreneurs operate within a social context rather than the business world, they have limited access to capital and traditional market support systems. As a result, social entrepreneurs must be exceptionally skilled at mustering and mobilizing human, financial and political resources.
Results oriented:
Ultimately, social entrepreneurs are driven to produce measurable returns. These results transform existing realities, open up new pathways for the marginalized and disadvantaged, and unlock societys potential to effect social change.
Social Entrepreneurship
Social Entrepreneurship is About Innovation and Impact, Not Income Having worked in this field for a while, I am always delighted to find that people are increasingly familiar with the term "social entrepreneur." Too often, however, they identify social entrepreneurship with nonprofits generating earned income. When the Schwab Foundation for Social Entrepreneurship named Linda and Millard Fuller of Habitat for Humanity and Wendy Kopp of Teach for America, among others, as outstanding social entrepreneurs, it must have confused many people. Both organizations are well known, but neither of them is known for its earned income strategies. They rely heavily on grants and donations. In fact, these social entrepreneurs are masterful at attracting philanthropic donations.
What makes them entrepreneurial is that each of them has pioneered creative ways of addressing social problems and marshaled the resources to support their work. Habitat mobilizes volunteers to build affordable houses for the poor. Teach for America recruits talented college graduates to teach in economically distressed schools. Schwab was following a view long endorsed by Bill Drayton at Ashoka that social entrepreneurship is about innovation and impact, not income.
J. Gregory Dees, Adjunct Professor and Faculty Director, Duke's Fuqua School of Business Center for the Advancement of Social Entrepreneurship (CASE)
15
needs.
Funders and donors are demanding more accountability NKF incidents and the Ren Ci trial Code of Governance for Charities and Institution of Public Characters
Project Dignity
Presentation
Dignity Kitchen
Introduction October 2012
Background
Background
Conceptualize in 2006 and incorporated in October 2010 A Food Stall Management School First of its kind in the world Professionally managed with social entrepreneurial responsibilities
Our Objectives
Creating employment opportunities for the physically and mentally challenged and the disadvantaged members of society Re-skilling and upgrading of existing talent pool Establish standard for traditional hawker food Preserving our heritage food recipes
Dignity Kitchen
THURSDAY, 10 JANUARY 2013 2 bodies to start training would-be hawkers By Feng Zengkun, The Straits Times, 9 Jan 2013
SINGAPORE'S first official hawker training programme will start accepting students this month. The Singapore Workforce Development Agency (WDA) has selected two organisations here to help train more than 2,000 people over the next two years to work in hawker centres, foodcourts and other food shops. One of them, social enterprise Project Dignity, will kick off the project this month with a module on interacting with patrons. More modules will be introduced in the next few months on topics such as food hygiene and ways to display dishes in stalls. Project Dignity is also hiring hawkers to teach students how to cook basic street fare. The modules - which include lessons on prata, chicken rice and noodles - will be rolled out by June. The modules will each last one to three days if taken full time. Each course - which comprises several modules - will cost up to $1,900 after subsidies from WDA. Only Singaporeans and permanent residents qualify for these subsidies. Project Dignity's executive director Koh Seng Choon said: "We will also help graduates find jobs in foodcourts, hawker centres and other food shops." Eduquest International Institute, a training provider and the other selected organisation, is still finalising its programme but will impart skills such as table-side service, inventory maintenance and bookkeeping. The two training programmes are meant to help Singapore meet a projected rise in demand for skilled manpower in the food and beverage industry. Last year, the WDA said in its call for proposals for the programmes that new attractions here such as the River Safari and International Cruise Terminal will require trained staff in their food outlets. It also noted a need to build "a pipeline of skilled hawkers" to fill the 10 new hawker centres to be built here in the next five years. Some food operators, such as social enterprise NTUC Foodfare, said they would consider hiring graduates from the programmes. NTUC Foodfare runs a chain of foodcourts, coffee shops, food kiosks, cafes and a catering service, and will manage the new Bukit Panjang hawker centre to be completed within three years. "We haven't had any discussions with the groups yet, but we're definitely open to seeing how we can employ their graduates," said its executive director Perry Ong. "The only thing is that hawker stalls are typically tenanted out, so the decision to hire people will rest with the stall owners." Mr Danny Chong, who was part of a panel appointed by the Government in 2011 to rethink how hawker centres operate, said the project could help establish a minimum quality in Singapore's street fare, especially among younger, more inexperienced hawkers. To find out more about the Project Dignity programme, e-mail enquiry@projectdignity.sg
A magazine feature
Trained over 102 students and 72 successfully placed them in various organizations for two months.
Children working with Disabled program for 50 schools/colleges and over 5000 school children in Singapore and from overseas City tour and lunch for over 25600 elderly and poor under the Lunch Treat for the Elderly from 140 organisations Received Merit Award from Singapore Central Development Council for notable contribution to society 2012 Awarded the SNEF Enabled Employer Award for 2011 (Best Newcomer) and 2012 (Most Notable)
Children Working with Disabled Educational program for children to interact with people with disabilities through challenging games.
University Students from India Officers from Central Central Development Council
Sharing Sessions Talks and Seminars - schools - university - government agencies - multi national corporation - charities and VWO
General public
Hawker for the Day An outreach event for corporation and general public
For intellectually challenged youth A sweets and newspaper stall to help intellectually challenged youth
Intellectually challenged young artists An art gallery to display, promote and sell their artwork and earn a living Capitalise on his skill and abilities
Intellectually challenged (lower functional) doing high value work and earn a living Capitalise on high value market demand product like birds nest
Simplified the food process so that Intellectually challenged can manage a food stall with minimum supervision. Using work and method study to adapt process to help the disadvantaged
Stall Start up
Chay Kway Teow at Jurong West Hawker Center on 505 Jurong West Street 52 Chicken Rice at Dunman High School on No.10 Tanjong Rhu Road
Lightweight worktop for the physically challenged developed from perforated paper laminated.
Articulate
Managing Money Float and the $30 Table setting Serving customer Promotion and Flyers Singing & Entertainment
Mobility
The 6 practices Smile / Glove / Scoop / Serve / Clean / Smile Order taking Serve and clear tables
Basic Accounting
Supply Chain Management
Educating the general public to use sign language to order coffee and tea, to help hearing impaired staff manning the beverage stall.
Seeing Money
Braille on currency Method Triangulate Diagonal Method Width Difference Method Comparison Method
Strength
Weakness
Beneficiaries
Physically and mentally challenged Structured unemployed Disadvantaged like ex-prisoners Senior citizens and retirees Existing food court employee / up grader
Start up Business
Individually
Partnership
Service Role
Kitchen Role
Upon graduation, Project Dignity will assists the students to seek gainful employment. The student can opt to join an established food court. Opportunities include managing the food stall and/or (depending on the disability) performing service functions. An example of service function will be like managing cashless card system or cashiers role. The students can also opt for starting up their own business, The school may assists the students to raise the necessary funding for their start-up if required. The students can start up either individually or in partnership with other students.
Trained and qualified with Basic Hygiene Certification = 134 Started own business = 4 Dropout on completion = 6 Awaiting placement = 14
Definition Trained Completion of full training Dropout after completion of full training Placement continuous employment for two months
Our Team
Teamwork, teamwork and teamwork
Organization Structure
Koh Seng Choon Executive Director Dignity Kitchen
Staff Strength = 32
Organization Structure
Board of Advisors
Governance
In Conclusion
make your people understand the why? they are doing what they are doing..
Perception
Satisfaction
OR / AND
Disappointment
Q&A
Four most common Questions asked Are you a Christian ? Do you have government funding ?
The Challenges
Revenue Model
EVENTS
Organize education events for school and corporation as part of corporate social responsibility
SALES OF FOOD
Daily collection from the sales of food/drinks at the school food stall
STALL RENTAL
Monthly rental collection from the stall operators
EDUCATION
Providing hawker training to the general public, supported by Singapore Workforce Development Agency
CONSULTANCY
REVENUE
The setting up and management knowhow to be capitalized and provided as consultancy implementation for both local and oversea projects
Funding
Version 1 Initial Startup for Balestier Market Hawker Center = $200,000 From the Remortgage of Office
Located at Techview on No 1 Kaki Bukit View 12 stalls 14,000 sq feet Fully airconditioned Seating 480
The Challenges
Starting up
Building the Team Cashflow plan vs Business plan Governance
Public company limited by guarantee / Society / Charitable Trust
Trainers
Restaurant chef and famous hawkers
Trainees
Charities/association and their policies
Perception
Buying from the disabled
SPRING Singapore
MCYS
Registration
Charity Status, Cost and Notary Public
Infrastructure
Used equipment is just as good
August 2010
Our Vision
1. Have 15 stalls in our own premises
2. Three schools in five years across the region, after all every country has its disabled and disadvantaged. 3. Initial Public Offering on the Singapore Stock Exchange (Catalyst)
A Special Mention
YOUR TAKEAWAY
Teamwork
Interaction
99
People
Process
Product
Range Variety Differentiation Pricing
Policy
Hours Worked Target Market Halal Pricing Advertising and Promotion Uniqueness
100
Understanding Coffee
Coffee kopi oh kopi oh peng kopi oh kosong kopi oh kosong peng Description hot coffee black(sweet) ice coffee (sweet) hot coffee (unsweetened) iced coffee (unsweetened)
Understanding Coffee
Coffee kopi kopi peng kopi 'c' kopi 'c' kosong kopi 'c' peng Description milk coffee (sweet) iced milk coffee (sweet) hot coffee with evaporated milk (sweet) hot coffee with evaporated milk (unsweetened) iced coffee with evaporated milk (sweet
Understanding Coffee
Coffee kopi poh kopi kow kopi siew tie ying yang Description milk coffee (sweet) thin milk coffee (sweet) thick milk coffee less sweet milk coffee (sweet) mixed with tea
Coffee / Tea Soft Drinks Fruit Juice Sugarcane Beer Cigarettes Tit bits Cut fruits Sandwiches Popiah Rojak
Coffee / Tea Sugarcane Fruit Juice Rojak Popiah Sandwiches Cut fruits Soft Drinks Tit bits Beer Cigarettes
104
Background Reading
The Process of Social Entrepreneurship
Creating Opportunities Worthy of Serious Pursuit Ayse Guclu, J. Gregory Dees, and Beth Battle Anderson www.caseatduke.org/documents/seprocess.pdf
Social Entrepreneurship is About Innovation and Impact, Not Income J. Gregory Dees, Adjunct Professor and Faculty Director, Duke's Fuqua School of Business Center for the Advancement of Social Entrepreneurship (CASE) www.caseatduke.org/articles/1004/corner.htm
www.charities.gov.sg
105
Submission
Part 2 Submission Analysis of your investment decision No limit to the number of pages
Submit hard copy and soft copy to Administrator : Part 1 on Session 6 Thursday Midnight latest Part 2 on Session 9 Saturday Midnight latest Late submission will not be entertained
Christopher Benjamin Consultancy Services 107
2. Discussion on your S$100 Experience (sharing) on Session 11. (5 minutes) 3. 4. Submit hard copy and soft copy to Administrator by Session 12 MIDNIGHT List the names of the group and the title of the plan
5. Peer Assessment conducted for participation 6. Finalise on your accounts 7. Return your initial funding to the administrator 8. Prepare to sent money to the charity. Email the amount raised and the charity. 9. Photograph of your event
Christopher Benjamin Consultancy Services 108
109