DM B1 Airlines FDR - Letters From Condon Forsyth LLP Re American Airlines Document Requests

CONDON & FORSYTH LLP
NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212) 894-6770

Direct Fax: (212) 894-6771
dbarry@condonlaw.com
April 15,2004
Via Electronic Mail and Federal Express
Mr. John Raidt

National Commission on Terrorist
Attacks Upon the United States
301 7th Street SW, Room 5125
Washington, DC 20407
Re: National Commission on the Terrorist Attacks on the United States

American's Response Regarding Hijackers' Frequent Flier Information
C & F Ref.: DTB/CRC/28079
Dear Mr. Raidt:
American Airlines, Inc. ("American") hereby provides the National Commission on Terrorist
Attacks Upon the United States (the "Commission") with information in response to the
Commission's request concerning Mohamed Atta's and Khalid Almihdhar's frequent flier
accounts with American. Specifically, during your April 7, 2004 telephone conference with
Chris Christensen of our office you had requested that American provide the number of miles in
Atta's and Almihdhar's frequent flier accounts and any reservations that were booked on those
accounts.
The "AAdvantage" program is American's travel awards program. The AAdvantage

information that American has for Mohamed Atta indicates that Atta established AAdvantage
account #6H26L04 on August 25, 2001. The only reservations booked on his account were for
Atta and Abdulaziz Alomari to fly on AA Flight 11 on 9/11/01. No other reservation was made.
In addition, no frequent flier miles were posted to this account. Although frequent flier mileage
is generally credited to an account once a flight departs, it can take 1-2 days to appear in an
AAdvantage member's account summary. In this case, it appears that Atta's account was frozen
shortly after Flight 11 crashed and before the frequent flier mileage for Flight 11 appeared.
Khalid Almihdhar established AAdvantage account #1H01L56 on August 24, 2001. The only
reservations booked on his account were for Almihdhar and Majed Moqed to fly on AA Flight
77 on 9/11/01. No other reservation was made using this account. As with Atta, no frequent flier
miles were credited to Almihdhar's AAdvantage account.
665 THIRD AVENUE, NEW YORK, NEW YORK IOOI7 TELEPHONE 3I2.49O.9IOO FACSIMILE 212.370.4453
CONDON s. FORSYTH LLP
Mr. John Raidt
April 15,2004
Page 2
Attached for your review are the AAdvantage account summaries for Atta and Almihdhar, which
have been assigned Kean Commission Bates numbers 008463-008470. These summaries show
the dates the accounts were established, the address of the AAdvantage member, the reservations
that were booked using the accounts and the number of miles accrued.
We continue our efforts to fully cooperate with the Commission in its investigation of the events
of September 11, 2001. Please feel free to contact us with any questions about this frequent flier
account information or any other issues pertaining to your investigation.
Sincerely you
Desmond T. Barry, Jr. I
Enclosure
cc: Daniel Marcus, Esq. (via regular mail w/out enclosure)

General Counsel
Steven M. Dunne, Esq. (via regular mail w/out enclosure)

Deputy General Counsel
NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212)894-6770

Direct Fax: (212) 894-6771
March 5, 2004
VIA FEDERAL EXPRESS
Mr. John Raidt


Follow-Up to American's February 9, 2004 Response
C & F Ref.: DTB/CRC/28079 _ .
Dear Mr. Raidt:
On February 9, 2004, American Airlines, Inc. ("American") provided the Commission with its
Response to the Commission's "January 2004 Requests." Two of American's individual
responses referenced documents containing sensitive security information which American had
provided to the TSA for review.
Today we received written authorization from the TSA to release the documents to the
Commission. As agreed at the July 31, 2003 initial meeting, all documents submitted to the
Commission by American will be considered and treated as proprietary and confidential and will
not be disclosed or produced to any third parties.
Enclosed please find the following:
• American's Corporate Event Reporting System "suspicious behavior" reports

(AA Kean Comm 007576-007770, 007775-008434)
• December 1 984 report titled "Bomb Threat Response, Analysis and Recommendations"
(AA Kean Comm 008435-008454)
of September 11, 2001. Please feel free to contact me with any questions about these documents
or any other issues pertaining to your investigation.
685 THIRD AVENUE, NEW YORK, NEW YORK IOOI7 TELEPHONE 212.49O.9IOO FACSIMILE 2IZ.37O.4453
Mr. John Raidt
March 5, 2004
Page 2
Desmond T. Barry, Jr
Enclosures
cc: Daniel Marcus, Esq. (w/o encl.)

General Counsel
Steven M. Dunne, Esq. (w/o encl.)

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RECIPIENT COMPANY FAX NO.

l. Daniel Marcus, Esq. National Commission on Terrorist Attacks (202) 296-5545
Upon the United States
2. Steven M. Dunne, Esq. National Commission on Terrorist Attacks (202) 296-5545
Upon the Uniied States
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American's Response to the November 18-19,2003 Oral Requests
C&F Ref.: DTB/CRC/28079
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NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212) 894-6770

Direct Fax: (212) 894-6771
dbaiTy@condonlaw.com
February 9,2004
VIA FEDERAL EXPRESS
Mr. C. S. Brinkley
301 7rh Street SW, Room 5125

American's Response to the January 9,2004 Requests
C & F Ref.: DTB/CRC/28079
Dear Mr. Brinkley:
Attacks Upon the United States (the "Commission") with American's Response to the
Commission's "Outstanding Requests for American Airlines," which were dated January 9, 2004
(the "January 2004 Requests"). Enclosed with this Response are the documents referenced
herein which are responsive to the January 2004 Requests.
As agreed at the July 31, 2003 initial meeting, all documents submitted to the Commission by
American will be considered and treated as proprietary and confidential and will not be disclosed
or produced to any third parties.
I. 7/18/03 DOCUMENT REQUEST NO. 1
1. Request (Item 13): All reports or other documents, submitted by the company to the
FAA and other relevant aviation security officials, of compliance with Security
Directives issued by FAA which were in effect on 9/11/01.
Response (Item 13); In our Response dated August 19, 2003 (in response to Request
No. 3 of Document Request No. 1), American produced memoranda which showed the
method by which American internally distributed FAA Security Directives. American
does not possess additional responsive documents.
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Mr. C. S. Brinkley
February 9, 2004
Page 2
II. 10/17/03 EMAIL REQUESTS
2. Request (Item S): Any additional records, transcripts and recordings of communications
between company representatives and The crews of flights AAL # 11 and AAL # 77.
Response (Item 5): American produced DEC summary flight records for AA Flights 11
and 77, including all ACARS messages sent to both flights, in our Second Supplemental
Response, dated November 13-14, 2003. In that Response, American also produced a
CD containing all audio recordings in American's possession regarding communications
with Flights 11 and 77 and a written transcript of all audio recordings. American has no
additional responsive documents.
III. 11/18/03 ORAL REQUESTS
3. Request (Item 3}: Locate Suzanne Clark's notes from her review of television reports
about the terrorist attacks on September 11,2001.
Response (Item 3): American investigated this Request and is unable to locate these
notes.
4. Request fltem 4): Examine historical passenger load information for AA Flights 11 and
77 to determine whether the load factors on Tuesday, September 11, 2001 were typical
for those flights on that particular day of the week.
Response (Item 4): In our Response to the Commission's Oral Requests dated
December 12, 2003, American produced a summary of the average load factors for AA
Flights 11 and 77 during the period of June 2001 to September 9, 2001. The Bates
number for that summary is Kean Commission 006390.
hi an email to John Raidt and Bill Johnstone dated January 20, 2003, American provided
the actual load factors for AA Flights 11 and 77 on September 11, 2001. The actual load
factor for AA Flight 11 on September 11, 2001 was 51.26%. There were 81 passengers
(including the 5 terrorists) and a total of 158 seats available on Flight 11. The actual load
factor for AA Flight 77 on September 11, 2001 was 32.95%. There were 58 passengers
(including the 5 terrorists) and a total of 176 seats available on Flight 77.
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Mr. C. S. Brinkley
February 9, 2004
Page 3
5. Request (Item 6>: Determine whether Gail Larson is an American employee and
whether she spoke to Flight 11 Flight Attendant Amy Sweeney on September 11, 2001.
Response (Item 6}: American investigated this Request and was unable to locate any
American employee named Gail Larson.
6. Request (Item 11); Determine whether any evidence exists that the hijackers or their
accomplices purchased tickets and/or made reservations for other first class and/or
business class seats on AA Flights 11 and 77 in an attempt to reduce the number of
passengers in the front sections of the aircraft.
Response (Item 11): American is still investigating this Request.
IV. 12/04/03 INTERNAL EMAIL REQUESTS
7. Request (Items 1, 2); Provide information on the use of cell phones aboard aircraft and
confirm whether the GTE air phones on AA 11 and 77 were operational on September
11, 2001. Also provide GTE air phone logs itemizing the calls and the numbers dialed
from AA 11 and AA 77 on September 11,2001.
Response (Items I, 2): This question was raised by the Commission staff during the
January 7, 2004 telephone interview of American's Erik Miller. For information on the
use of cell phones aboard the aircraft, the Commission staff should contact Paul Guckian,
who is the Director of Regulatory Affairs for Qualcomm, Inc. American contacted Mr.
Guckian and he has no objection to being contacted by the Commission staff. His
telephone number is| |
In an email to John Raidt and Bill Johnstone dated January 20,2003, American explained
that it does .not have any records for telephone calls made from the GTE phones on AA
Flights 1,1 and 77. The service provider for these phones was AT&T Claircom. Claircom
maintained all records pertaining to calls made from these phones and itemized records
for, phone calls were not provided to American. The only reports American received
from Claircom were monthly system-wide reliability reports, which did not list individual
,.-" calls made on specific flights. Claircom went out of business in 2002.
9/11 Personal Privacy

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Mr. C. S. Brinkley
February 9, 2004
Page 4
8. Request (Item 3): Recordings and/or transcripts for Woodward/Sweeney and Flight 77
calls (clarify the status of the search).
Response (Item 3): American investigated this Request and is unable to locate any
recordings and/or transcripts for the telephone communications between Flight 11 Flight
Attendant Madeline Amy Sweeney and Michael Woodward, or for any telephone calls
with persons on board Flight 77.
9. Request (Item 4): AA solicitation of employees for reports on 9/11 contacts with
passengers on Flights 11 and 77.
10. Request (Item 6): Notes taken by anyone in the SOC in contact with the hijacked flights
or with officials of the federal government, particularly FAA officials, on September 11,
2001.
Response (Item 6); American is still investigating this Request.
V. 12/4/03 UNTRANSMITTED DOCUMENT REQUEST NO. 2
11. Request (Item 1): Contact information for Chris Bidwell of AAL Corporate Security.
Response (Item 1): Chris Bidwell left the employment of American Airlines in late
2001. His current office telephone number is (202) 626-4219.
12. Request (Item 2): The phone log (or bill) itemizing the calls received at the desk where
Suzanne Clark was located on September 11,2001.
Response (Item 2); As of September 11, 2001, American did not maintain a phone log
or bill itemizing the SOC's incoming or outgoing calls, including at Suzanne Clark's
desk.
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Mr. C. S. Brinkley
February 9,2004
Page 5
13. Request fltem 3); Contact information for Midhael Woodward. .,
Response (Item 3}: Michael Woodward's home telephone number if

His email address is| |
- Request (Item 4): Electronic version of schematics for Flights 11 and 77 with seat
placements, flight attendant stations and notation of seat numbering.
Response (Item 4); In an email to John Raidt dated January 13, 2004, American
provided the Commission staff with a PDF file containing the seating schematics for AA
Flights 11 and 77. Copies of these seating schematics are attached as Exhibit "A."
15. Request (Item 7): Any information, possible evidence, or documentation possessed by
AAL that suggests the hijackers tried to manipulate the number of passengers on flights
AA 11 and AA77 before boarding on September 11,2001.
16. Request fltem 9): The organizational chart for the SOC and the SOCC ("war room"),
labeled with the names of personnel, for September 11th, 2001.
Response fltem 9); In our Supplemental Production dated October 27, 2003, American
produced a sign-in list from the SOCC for September 11, 2001 and for subsequent days.
In addition, American produced SOCC seating charts at the November 18-19,2003 initial
briefings. Finally, American produced an SOC organizational chart in our Response to
the Commission's Oral Requests dated December 12, 2003. We informed Commission
staff member Bill Johnstone during our January 13, 2004 conference call that these
documents had been produced.
17- Request (Item 11): Phone log (or bill) itemizing the incoming and outgoing calls from
all phones in the SOC.
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Mr. C. S. Brinkley
February 9, 2004
Page 6
Response (Item 11): As of September 11, 2001, the SOC did not maintain any logs or
bills itemizing the incoming or outgoing telephone calls.
18. Request (Item 12); Phone log (or bill) itemizing the incoming and outgoing calls from
the following individuals/billets on September 11, 2001: SOC Operations Manager
(Craig Marquis), dispatcher (Peggy Houck), ATC liaison personnel (Halleck, Marino,
McDonald), Southeast Regional Reservations Office (SERO) and Logan Flight Services
Office.
Response (Item 12); As of September 11, 2001, the SOC did not maintain any logs or
bills itemizing the incoming or outgoing telephone calls. American is still investigating
whether such logs exist for the Southeast Regional Reservations Office and American's
Logan Flight Service Office.
19. Request (Item 13): The Lesson plan for flight crew training ("ground school") that
pertains to terrorism and/or hijackings; the frequency of such training; and the division
within AAL that revises and authorizes such training.
Response (Item 13): The Flight 11 and 77 pilots received security training (including
instruction on issues pertaining to terrorism and hijacking) as part of American's Basic
Indoctrination for new hires and annually thereafter as part of American's FAA-approved
Recurrent training program. Flight crew training records previously produced (Bates
numbers 004679-004809) reflect that the Flight 11 and 77 pilots had received the
required Recurrent training as of September 11, 2001,
Relevant training materials prepared by American's Flight Training Department with

input from the Corporate Security Department, including the teachers' editions of the
security portion of the Basic Indoctrination and Security/HAZMAT Recurrent training
presentations, instructional videos and training manual excerpts, have previously been
produced (Bates numbers 004907-5359).
American's Basic Indoctrination program consisted of four hours of classroom

instruction and audio/visual presentations on the FAA's Common Strategy, hostage
negotiations and victimology, weapons and explosive devices, security requirements,
carrier security experiences and information received from the FAA as to the current
threats to civil aviation. These lessons were reinforced during annual Recurrent training
which consisted of two hours of classroom instruction and audio/visual presentations
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Mr. C. S. Brinkley
February 9,2004
Page?
regarding The Common Strategy, security requirements, carrier security experiences and
FAA's current threat information.
The frequency of pilot Recurrent training was modified, effective on September 1, 2001.
Under the modified program, flight crews received security training at nine month
intervals. Topics covered include American's security experiences, FAA current threat
information and security program revisions. In addition, The Common Strategy, hostage
negotiations and volatile fuel and bomb threats were covered through home study in 18
month intervals. Relevant training materials have previously been provided (Bates
numbers 005360-006281).
20. Request (Item 14"); The title of the AAL-produced and FAA certified training video that
took a "lighthearted" approach to the Common Strategy (according to Captain Dillman).
Response (Item 14): The title of this video is "The Common Strategy (comedy
version)."
21. Request (Item 16): Background information and/or documentation on Positive Target
Information (PTI), a 1985 industry protocol referenced in the AAL slide show presented
to Commission staff.
Response (Item 16): American investigated this Request and located a December 1984
report titled "Bomb Threat Response, Analysis and Recommendations" from the Bomb
Threat Response Task Force. This task force included government and industry members
from the FAA, ATA, Air Line Pilots' Association and Airport Operators Council
International. The task force concluded that there had never been a bomb threat that led to
the discovery of a device which did not involve "positive target identification" ("PTI").
In. addition to recommending the adoption of The Common Strategy, the report circulated
a proposed change to the Air Carrier Standard Security Program establishing the PTI
criteria. We sent the report to the ISA for review. Once the TSA gives us approval to
release the report, we will provide it to the Commission.
22. Request (Item 17): Any knowledge of (or information regarding) a routine, ATA hosted
conference call between air carriers that took place on the morning of September 11,
2001, and whether or not American Airlines participated in that call.
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Mr. C. S. Brinkley
February 9, 2004
Page 8
Response (Item 17): As of September 11,2001, a daily conference call was hosted from
the ATA Command Center in Herndon, Virginia. This call was primarily devoted to
discussions of weather conditions and the impact on air traffic management. American
did not participate in the ATA call on the morning of September 11, 2001, because the
weather was clear across the United States.
V. 1/08/04 MEETING—ADDITIONAL REQUESTS
23. Request: Frequent Flyer Information on Hijackers (clarify location of documents, if

previously sent).
Response; American's Second Supplemental Response dated November 13, 2003

contained incident reports with ticketing information for the AA Flight I I and 77
hijackers, including frequent flyer details. The Bates numbers for those incident reports
are 003427-003429 (AA Flight 11) and 003398-003399 (AA Flight 77). In the same
Response American also produced documents containing information on the fares paid,
forms of payment and other ticketing infonnation for the hijackers of AA Flights 11 and
77. The Bates numbers for those documents are 003966-003969 (AA Flight 11) and
003983-003986 (AA Flight 77).
24. Request: Recordings/Transcripts of Bill Halleck calls on September 11, 2001.
Response: On November 14, 2003, American produced transcripts of five telephone

calls involving Bill Halleck from September 11, 2001. The Bates numbers for the
transcripts are 006376-006388. American is unaware of any other calls involving Bill
Halleck from September 11, 2001.
25. Request; Identification of Toni Knisley (referred to in Patty Carson interview).
Response: Toni Knisley's name was provided to the Commission during the telephone
interview of Patty Carson. Ms. Carson was called by the parents of Flight 77 Flight
Attendant Renee May moments before the aircraft struck the Pentagon. Ms. Knisley is a
Flight Services Manager at DCA (Ronald Reagan Washington National Airport).
26. Request: Initial (counter) check-in times for Hijackers on Flights 11 and 77 ((clarify
location of documents, if previously sent).
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Mr. C. S. Brinkley
February 9, 2004
Page 9
Response: American is still investigating This Request.
VI. INTERVIEW BRIEFING REQUESTS
We will schedule interview dates and times with you for Craig Marquis, Craig Parfltt and Chris
Bidwell.
VII. OTHER FOLLOW-UP
On November 18-19, 2003, the Commission made oral requests for additional information
during the course of the initial briefings and interviews at American's facilities (the "Oral
Requests"). American provided a written response to the Oral Requests on December 12,2003.
a) Oral Request 5 asked American to provide current organizational charts and

organizational charts in effect on September 11, 2001 for the Corporate Security Department
and the Safety, Security and Environmental Department. American attached organizational
charts responsive to this Request in its response dated December 12, 2003. Copies of two
additional charts are attached as Exhibit "B": (1) the corporate reporting structure of AMR
Corporation as of 9/11 and (2) American's Operations Department as of 9/11.
b) Oral Request 13 asked American to obtain copies of the Pinkerton's reports provided to
American during the six months prior to September 11, 2001. Copies of the Pinkerton's
reports for this time period are attached as Exhibit "C."
c) Oral Request 14 asked American to explain the meaning of the "Suspicious Behavior"
slide in the 9/1/01 PowerPoint presentation titled Security/HAZMAT Recurrent Training.
This information was supplied to the Commission during the interview of Randy Engberg on
January 8, 2004. At the conclusion of the Engberg interview, the Commission asked
American to produce all "suspicious behavior" reports from American's Corporate Event
Reporting System ("CERS") for the period of January I, 2001 to April 1, 2002. American
assembled the CERS reports for this period and sent them to the TSA for review. Once the
TSA gives us approval to release the CERS reports, we will provide them to the
Commission.
VIII. CONCLUSION
of September 11, 2001. Please feel free to contact me with any questions about the January 2004
Requests or any other issues pertaining to your investigation.
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Mr. C. S. Brinkley
February 9, 2004
Page 10
Sincerely yours,
JJ~ 3.
Desmond T. Barry, Jr. /
Enclosures

General Counsel

NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212) 894-6770

Direct Fax: (212) 894-6771
October 22, 2003
VIA FACSIMILE
Mr. C. S. Brinkley
Re: Kean Commission Document Request No. 1

American Airlines
C&F Ref: DTB/CRC/28079
Dear Mr. Brinkley:
As you know, we are co-counsel for American Airlines, Inc. ("American") in respect of matters
dealing with the September 11, 2001 terrorist attack on the United States. We are in receipt of
your October 17, 2003 email regarding the status of documents and information requested by the
National Commission on Terrorist Attacks Upon the United States (the "Commission") and, as
discussed in our October 21, 2003 telephone conference, we are working diligently with
American to provide the Commission with responses to its requests. Below is a summary of our
telephone conference and the status of American's progress in responding to these requests.
1. Email Request: A briefing for commission staff on the items submitted by American
Airlines in response to the co;umission's document request. The briefing will include but
not be limited to the interpretation of codes and symbols utilized on communications and
other company documents provided to the commission.
Response: On its face this request is broader than the request originally discussed in our
September 5, 2003 conference call in that it expands the briefing to include not only the
interpretation of codes and symbols but to include a briefing on all documents submitted
to the Commission by American. As agreed to in our October 21, 2003 telephone
conference, American will provide a pilot who will be able to brief the Commission staff
on the codes and symbols used in the responsive documents. This pilot will also be able
to answer the Commission's questions regarding crew training and procedure. At the
Commission's request, American will attempt to schedule this briefing during the week
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Mr. C. S. Brinkley
October 22, 2003
Page 2
of November 17, 2003 (possibly Tuesday, November 18) in conjunction with the cockpit
briefing referenced in paragraph no. 2 below.
2. Email Request: A briefing on the cockpit and physical layout of the aircraft hijacked on
9/11. The briefing should include a site visit by commission staff to view similar aircraft
and an orientation presentation by a pilot and flight attendant.
Response: A substantially similar request was made during our September 5, 2003
telephone conversation. This request is slightly broader in that it requests a separate
orientation presentation by a flight attendant. However, during our October 21, 2003
telephone conference and during your previous telephone conference with Doug Cotton,
it was agreed that the presentation could be performed by a single pilot initially, hi
addition, you advised that the briefing should include a physical inspection of the cockpit
and cabin such that the Commission staff may familiarize themselves with the aircraft.
The briefing will also include a discussion of emergency procedures. As discussed in our
telephone conference, American will provide the Commission staff with access to both a
757 and a 767 aircraft and a pilot holding a type certificate for both aircraft. At the
Commission's request, American will attempt to make these aircraft and a briefing pilot
available at Dulles Airport during the week of November 17, 2003 (possibly Tuesday,
November 18).
3. Email Request: ACARS transmissions to, from or about AAL #11 and ACARS
transmissions to, from or about AAL #77 (including an annotated explanation of same).
If such information is not readily available, please supply a copy of all AAL ACARS
transmissions on 9/11 from 7:30 AM to 10:00 AM.
Response: American is reviewing its records for ACARS transmissions for Flights 11
and 77. To the extent these records exist, we will provide copies of these records to the
Commission. The Commission also has requested ACARS transmissions to the
remainder of American's fleet in an attempt to learn what American was communicating
to its fleet on September 11, 2001. As explained during our telephone conference, the
ACARS transmissions are contained within the Flight Record for the individual flight.
There are approximately 12,000 pages of Flight Records for the flights on September 11,
2001. These records are maintained on microfiche and are not searchable. As the
ACARS transmissions are not readily available, it was agreed that, in the first instance,
the Commission staff would address the issue of what American told its pilots on
September 11th during its interview with representatives from American's System
Operations Control ("SOC") in Dallas during the week of November 17, 2003 (possibly
Thursday, November 20).
4. Email Request: A timeline for AAL's immediate response to the 9/11 hijackings.
Mr. C. S. Brinkley
October 22, 2003
Page3
Response: We have included documents responsive to this request in our supplemental

index which we provided to the Transportation Security Administration ("TSA") on
October 7, 2003. We will forward the supplemental index and responsive documents to
the Commission upon authorization from the TSA.
5. Email Request: Any additional records, transcripts and recordings of communications

between company representatives and the crews of flights AAL #11 and AAL #77,
including the statement of Vanessa Minter, and any transcripts of the call from Madeline
Sweeney to Michael Woodward.
Response: In its initial production American provided reports of a telephone

conversation with Flight 11 flight attendant Madeline Sweeney and a report and partial
transcript of a telephone conversation with Flight 11 flight attendant Betty Ong. Since
that production American has located a partial recording of the telephone conversation
with Flight 11 flight attendant Betty Ong. American will forward this recording to the
Commission upon authorization from the TSA. In addition, American is continuing to
review its records for other recordings responsive to this request and, upon receipt of
authorization from the TSA, American will produce such recordings in a supplemental
production.
6. Email Request: Passenger and checked bag lists, passenger check-in information, crew
identification and crew training history for AAL #11 and AAL #77.
Response: American is gathering documents responsive to this request and upon

authorization from the TSA, American will provide these documents to the Commission
in a supplemental production.
7. Email Request: List of Ground Security Coordinators responsible for AAL #11 and
AAL #77 on 9/11.
Response: A list of the Ground Security Coordinators will be provided to the

Commission in American's supplemental written response.
8. Email Request: AAL crew training video on the "Common Strategy" in use as of
9/11/01, and any other "Common Strategy" training materials in use on 9/11/01 and
currently.
Response: This request was made for the first time in your October 17, 2003 email.
American is locating training videos responsive to this request and, upon receipt of
Mr. C. S. Brinkley
October 22, 2003
Page 4
authorization from the TSA, American will provide these videos to the Commission in a
supplemental production.
9. Email Request: Any audits and/or vulnerability assessments of checkpoint screening

operations.
Response: This request was made for the first time in your October 17, 2003 email.
During our telephone conference, you advised that the Commission is seeking
American's internal security audits performed at Logan and Dulles. American is locating
documents responsive to this request and, upon receipt of authorization from the TSA,
American will provide these documents to the Commission in a supplemental production.
10. Email Request: A briefing at the company's Operations Center in use on 9/11/01,
including access to the individuals who were responsible for communications or actions
with respect to the hijackings.
Response: This request was made for the first time in your October 17, 2003 email. As
discussed in our telephone conversation, American will provide the Commission with
access to its Systems Operations Center and its Systems Operations Command Center in
Dallas. We agreed to attempt to schedule this briefing during the week of November 17,
2003 (possibly Thursday, November 20). In order to make the proper arrangements, you
agreed to provide us with a list of individuals that the Commission staff would like to
interview at this briefing or subsequent to the briefing.
Once again, American intends to cooperate fully with the Commission in its investigation of the
events of September 11, 2001 and thereafter. Please feel free to contact me with any questions
about these initial responses or any other issues pertaining to your investigation.
Sincerel^Mours,
Desmond T. Barry, Jr.
cc: Daniel Marcus, Esq.

General Counsel
Mr. C. S. Brinkley
October 22, 2003
Page 5
Steven M. Dunne, Esq.

NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212) 894-6770

Direct Fax: (212)894-6771
October 27, 2003
VIA FEDERAL EXPRESS
Mr. C. S. Brinkley
Re: National Commission on the

Terrorist Attacks on the United States
American Airlines Supplemental Response
Dear Mr. Brinkley:
Attacks Upon the United States (the "Commission") with American's Supplemental Response to
the Commission's Document Request No. 1. As agreed at the July 31, 2003 initial meeting, all
documents submitted to the Commission by American will be considered and treated as
proprietary and confidential and will not be disclosed or produced to any third parties.
This Supplemental Response follows American's initial response provided to the Commission on
August 19, 2003 and includes a supplemental index of the responsive documents. For ease of
reference, before each written response we restate the Commission's request and any
clarification provided at our July 31, 2003 meeting.
1. Request: All records, transcripts and recordings of text messages and other
communications between the company (including but not limited to its operations center)
and the 9/11/01 hijacked flights, AA11 and AA77.
Commission Clarification: This request seeks all records of ACARS and text messages
sent to the hijacked flights between 8:30 a.m. and 12:00 noon on September 11, 2001,
any voice communications with anyone on board the subject flights, and any
communications with air traffic controllers not already in the possession of the FAA.
685 THIRD AVENUE, NEW YORK, NEW YORK IOOI7 TELEPHONE 2 I 2 . 4 9 O . 9 I O O FACSIMILE 212.370.4453
xONDON & FORSYTH LLP
Mr. C. S. Brinkley
October 27, 2003
Page 2
AA's Supplemental Response to Request 1: American is continuing to review its

records for other documents responsive to this Request. To the extent these records exist,
we will provide copies of these records to the Commission upon authorization from the
TSA. As agreed in our October 21, 2003 telephone conference, American will make
available to the Commission a pilot who will be able to brief the Commission staff on the
codes and symbols used in the responsive documents. This pilot also will be able to
answer the Commission's questions regarding crew training and procedure.
Request: All documents possessed by the company, including e-mails, memos,

recordings, records, radar tracks and transcripts, with respect to the 9/11 hijacked flights.
Commission Clarification: The word "hijacked" was not intended to be part of this
request and should be deleted. This request seeks communications American had on
September 11, 2001 with any of its other flights, GSCs or other American personnel
regarding the actual hijacked flights or any other "suspected" hijacked flights and what
was done as a consequence, including what information was provided to passengers on
other American flights.
AA's Supplemental Response to Request 2: Additional documents responsive to this

Request are enclosed. The Commission has requested ACARS transmissions to the
remainder of American's fleet in an attempt to learn what American was communicating
to its fleet on September 11, 2001. As discussed in our October 21, 2003 telephone
conference, the Commission staff will, in the first instance, address the issue of what
American told its flight crews on September 11th during its interview with representatives
from American's System Operations Control which is being scheduled.
3. Request: All company documents relating to aviation security and threat assessments
during the period from 5/1/01 to 9/12/01.
Commission Clarification: This request seeks copies of all Security Directives and
Information Circulars issued by the government during the specified time period and
documents indicating how American interpreted and communicated to its employees and
its security contractors the information contained therein.

Request are enclosed.
Mr. C. S. Brinkley
October 27, 2003
Page 3
4. Request: All documents given by the company to the FBI relating to the 9/11 attacks.
Commission Clarification: A complete record of all materials taken by the FBI on

September 11, 2001 and immediately thereafter does not exist. Accordingly, this request
seeks information from American explaining the circumstances of the FBI's retrieval of
documents.

Request are enclosed.
5. Request: All company documents shared with the Air Transport Association (ATA) or
ATA personnel stationed at the operations centers with respect to the 9-11 attacks.
Commission Clarification: This request refers to the FAA's Operations Center in

Herndon, VA, and seeks the substance of any communications between the airlines and
any ATA representative present at the operations center.
AA's Supplemental Response to Request 5: Please see American's Response to this

Request dated August 19, 2003.
6. Request: Joint Use Agreements and Checkpoint Operations Guides in effect on 9/11/01
at Logan Airport Checkpoints B4 and B5 (Terminal B) (Also, please clarify which
Checkpoint was used to screen AA-11 passengers on 9/11.)
Commission Clarification: This request also seeks information relating to the

contractors manning the security checkpoints.
AA's Supplemental Response to Request 6: The North (Main) Checkpoint in

Terminal B was used to screen passengers of Flight 11 that morning. American continues
its effort to confirm whether the Mid-Checkpoint in Terminal B, which was closed except
when necessary to relieve congestion at peak flight times, was used to screen any
passengers on September 11th prior to the departure of Flight 11. The references to
checkpoints "B4" and "B5" were created by the TSA after September 11, 2001.
Checkpoint B4 refers to the Mid Checkpoint and B5 refers to the Main Checkpoint.
at Dulles Airport Checkpoints IAD01 (East) and IAD02 (West) (Mam Terminal). (Also,
please clarify which Checkpoint was used to screen AA-77 passengers on 9/11.)
Mr. C. S. Brinkley
October 27, 2003
Page 4

AA's Supplemental Response to Request 7: The East and West Checkpoints were
used to screen passengers on that morning, and either checkpoint provides access to all
departure gates at Dulles Airport. The West Checkpoint is at the same end of the Main
Terminal as the American ticket counters. American continues to investigate the Joint
Use Agreement in effect on September 11, 2001 and how the costs for security
equipment and screening at the two checkpoints were allocated.
8. Request: A list (including names, current contact information and 9/11 duties) of
company personnel and subcontractor screener and supervisory personnel on duty on
9/11/01 at Logan Airport Checkpoints B4 and B5 and Dulles Airport Checkpoints IAD01
and IAD02 (Main Terminal).
Commission Clarification: This request seeks the names of all security company
employees who worked at the checkpoints in question between 6:00 a.m. and 9:00 a.m.,
and who worked the shift during which the checkpoint equipment was turned on that day.
AA's Supplemental Response to Request 8: American is continuing to review its

records for documents responsive to this request. Any documents located which are
responsive to this request will be produced in a supplemental production.
9. Request: List of screening checkpoint equipment, including make, model, serial

numbers, calibration and maintenance logs, and the current location of that equipment,
that was in use on 9/11/01 at the checkpoints servicing the departure gates for the
hijacked flights from Logan and Dulles Airports.
Commission Clarification: None.
AA's Supplemental Response to Request 9: The document produced by American on

August 19, 2003 contains information concerning the screening checkpoint equipment
used at Logan. On and prior to September 11, 2001, United Airlines was the custodial
carrier at Dulles Airport. American did not own any of the screening checkpoint
equipment and does not possess equipment maintenance logs. All screening equipment at
Dulles Airport is now under the control of the TSA.
^CONDON & FORSYTH LLP
Mr. C. S. Brinkley
October 27, 2003
Page 5
10. Request: All documents, including but not limited to reports, guidelines, training
manuals, and testing procedures, relating to the operation of the computer assisted
passenger prescreening system (CAPPS) as of 9/11/01.
Commission Clarification: This request seeks all materials used to train ticket agents
on the CAPPS system that was in effect on September 11, 2001.
AA's Supplemental Response to Request 10: Documents responsive to this Request

are enclosed.
company personnel on duty on 9/11/01 at Ft. Worth, TX Operations Center (and any
other locations from which the company's response to events on 9/11 were directed).
Commission Clarification: This request seeks the names and contact information for
all individuals who were in American's Systems Operations Command Center (SOCC)
and who performed an operational function, as well as any other individuals present who
witnessed relevant communications at these locations.
AA's Supplemental Response to Request 11: Additional documents responsive to

this request are enclosed.
12. Request: Documents and presentations containing information on aviation security

spending by the company from 1995 to present (including the source of funding and
category of expenditure).
Commission Clarification: This request is in accordance with the Commission's effort

to determine total company spending for security, categorized by payments to security
companies, employee training for security, cost of audits, record keeping, equipment,
maintenance, etc. This request does not seek information on spending for security related
to theft, etc. Any information provided in response to this item will be treated as
proprietary and confidential.
AA's Supplemental Response to Request 12: Enclosed herewith is AMR

Corporation's Appendix A, Calendar Year 2000 Costs for Passenger and Property
Screening ("Appendix A"). Appendix A was filed with the Chief Financial Officer of the
TSA and contains confidential and proprietary business and economic information. Any
release of this document or its contents would cause substantial economic and
competitive harm to American and AMR Corporation. In accordance with the Interim
.ONDON 5, FORSYTH LLP
Mr. C. S. Brinkley
October 27, 2003
Page 6
Final Rule regarding Aviation Security Infrastructure Fees, Appendix A is deemed

Sensitive Security Information and subject to the non-disclosure requirements of 49
U.S.C. § 40119(b). In addition, Appendix A is protected from disclosure, as appropriate,
under 5 U.S.C. § 552, 18 U.S.C. § 1905, and 14 C.F.R. § 302.12.
Request 10 Directed to United Airlines1
Request: All reports or other documents, submitted by the company to FAA and other
relevant aviation security officials, of compliance with Security Directives issued by
FAA which were in effect on 9/11/01.
Commission Clarification: This request seeks information concerning the manner in

which the American communicated its compliance with Security Directives to the FAA.
Supplemental Response to United Request 10: American is continuing to review its

records for documents responsive to this request. Any documents located which are
responsive to this request will be produced in a supplemental production.
American intends to continue its full cooperation with the Commission in its investigation of the
events of September 11, 2001 and thereafter. We are currently preparing for the TSA's review
another Supplemental Production Index with additional responsive documents and with
documents responsive to your October 17, 2003 email requests.
Please feel free to contact me with any questions about this Supplemental Response or any other
issues pertaining to your investigation.
Sincerely yours,
Enclosures
1 Staff members explained at our July 31, 2003 meeting that this request, which was Request 10 directed to United
Airlines, was omitted inadvertently from the requests directed to American. The Commission has amended its
requests to American to include this request.
.ONDON 5, FORSYTH LLP
Mr. C. S. Brinkley
October 27, 2003
Page 7

General Counsel

21.2003 2:36PM 9-11 COMMISSION ^^ fl ^ t, NO. 0523 P. 2

NEW YORK
LOS ANGELES
WASHINGTON, DC
Direct Dial: (212) 894-6770

Direct Fax: (212) 894-6771
db arry@condonlaw, com
August 19, 2003
VIA FEDERAL EXPRESS
Mr. C. S. Brinkley

American Airlines
C&FRef.: DTB/CRC/28079
Dear Mr. Brinkley:
We are counsel for American Airlines, Inc. ("American") in respect of matters dealing with the
September 11, 2001 terrorist attack on the United States.
We are pleased to provide the National Commission on Terrorist Attacks Upon the United States
(the "Commission") with American's Responses to the Commission's Document Request No. 1
dated July 18,2003. American appreciates the Commission's efforts to investigate the September
11, 2001 events and shall continue to support and cooperate with the Commission in this
endeavor.
This letter shall serve as American's written response to the Commission's Document Request
No. 1. We also enclose with this letter the documents responsive to the individual requests. The
documents are organized according to the request to which each document is responsive. In
making this response, American has endeavored to provide the Commission with as complete a
response as possible within the allotted time. In light of the clarifications made at our July 31,
2003 meeting, American will make supplemental productions as additional documents become
available. For ease of reference, we have restated each Commission request and any clarification
provided at the July 31,2003 meeting.
1. Request: All records, transcripts and recordings of text messages and other
communications between the company (including but not limited to its operations center)
and the 9/11/01 hijacked flights, AA11 and AA77.
665 THIRD AVENUE, NEW YORK, NEW YORK IOOI7 TELEPHONE 2I2.49O.SIOO FACSIMILE 212.37O.4453
21. 2003 2:37PM 9-11 COMMISSION NO. 0523 P. 3

Mr. C. S. Brinlcley
August 19, 2003
Page 2
Commission Clarification; This request seeks all records of ACARS and text messages
sent to the hijacked flights between 8:30 a.m. and 12:00 noon on September 11, 2001,
any voice communications with anyone on board the subject flights, and any
communications with air traffic controllers not already in the possession of the FAA.
AA's Response to Request 1: Contemporaneous records were made for two separate
telephone conversations between American employees and flight attendants on AA Flight
11. The records of these conversations are enclosed. American is continuing to review
its records for other documents responsive to this request, Any documents located which
are responsive to this request will be produced in a supplemental production.
2. Request: All documents possessed by the company, including e-mails, memos,

recordings, records, radar tracks and transcripts, with respect to the 9/11 hijacked flights.
Commission Clarification; The word "hijacked" was not intended to be part of this
request and should be deleted. This request seeks communications American had on
September 11, 2001 with any of its other flights, GSCs or other American personnel
regarding the actual hijacked flights or any other "suspected" hijacked flights and what
was done as a consequence, including what information was provided to passengers on
other American flights.
AA's Response to Request 2: Communications on September 11, 2001 from American

management to American employees were made concerning the status of the hijacked
American flights and to alert employees to the need for immediate implementation of
security measures in response to the hijackings. These advisory messages, "Jetwires" and
other emails are enclosed herewith. American is continuing to review its records for other
documents responsive to this request. Any documents located which are responsive to
this request will be produced in a supplemental production.
3. Request: All company documents relating to aviation security and threat assessments
during the period from 5/1/01 to 9/12/01.
Commission Clarification; This request seeks copies of all Security Directives and
Information Circulars issued by the government during the specified time period and
documents indicating how American interpreted and communicated to its employees and
its security contractors the information contained therein.
AA's Response to Request 3; Enclosed are the Security Directives and Information
Circulars issued during the relevant time period. Also enclosed are documents from
AUG. 2 1 , 2 0 0 3 2:37PM 9-11 COMMISSION NO. 0523

Mr. C. S. Brinkley
August 19,2003
Page 3
American Corporate Security distributing the Security Directives and Information
Circulars to other American personnel. American is continuing to review its records for
other documents responsive to this request. Any documents located which are responsive
to this request will be produced in a supplemental production.
4. Request: All documents given by the company to the FBI relating to the 9/11 attacks.
Commission Clarification: A complete record of all materials taken by the FBI on

September 11, 2001 and immediately thereafter does not exist. Accordingly, this request
seeks information from American explaining the circumstances of the FBI's retrieval of
documents.
AA's Response to Request 4: Enclosed is correspondence from the FBI to American

requesting information and documents regarding their investigation into the September
11,2001 attacks. Also enclosed are responses to these requests from American personnel
and the documents provided by American personnel to the FBI. American is continuing
to review its records for other documents responsive to this request. Any documents
located which are responsive to this request will be produced in a supplemental
production.
5. Request: All company documents shared with the Air Transport Association (ATA) or
ATA personnel stationed at the operations centers with respect to the 9-11 attacks.
Commission Clarification: This request refers to the FAA's Operations Center in

Hemdon, VA, and seeks the substance of any communications between the airlines and
any ATA representative present at the operations center.
AA's Response to Request 5: No such documents exist. American did not have any
personnel present at the FAA Operations Center at Hemdon, VA on September 11, 2001.
In addition, American personnel did not communicate with any ATA representative who
may have been present at the subject Operations Center. Accordingly, American does
not have any documents responsive to this request.
at Logan Airport Checkpoints B4 and B5 (Terminal B) (Also, please clarify which
Checkpoint was used to screen AA-11 passengers on 9/11.)
Commission Clarification; This request also seeks information relating to the

contractors manning the security checkpoints,
AUG. 2 1 . 2 0 0 3 2:37PM 9-11 COMMISSION NO, 0523 P. 5

Mr. C. S. Brinkley
August 19,2003
Page 4
AA's Response to Request 6: Enclosed is a copy of the standard Checkpoint Operations

Guide (COG) in use on September II, 2001. American will confirm mat the standard
COG was used at Logan Airport on that day. American will provide its contract for
security screening at Logan Airport in a supplemental response. American also will
confirm which checkpoint was used to screen AA Flight 11 passengers on September 11,
2001.
at Dulles Airport Checkpoints IAD01 (East) and IAD02 (West) (Main Terminal). (Also,
please clarify which Checkpoint was used to screen AA-77 passengers on 9/11)

AA's Response to Request 7: Enclosed is a copy of the standard Checkpoint

Operations Guide (COG) in use on September 11, 2001, American will confirm that the
standard COG was used at Dulles Airport on that day. American will provide its contract
(if any) for security screening at Dulles Airport in a supplemental response. American
also will confirm which checkpoint was used to screen AA Flight 77 passengers on
September 11, 2001.
company personnel and subcontractor screener and supervisory personnel on duty on
9/11/01 at Logan Airport Checkpoints B4 and B5 and Dulles Airport Checkpoints IAD01
and IAD02 (Main Terminal).
Commission Clarification: This request seeks the names of all security company
employees who worked at the checkpoints in question between 6:00 a.m. and 9:00 a,m.,
and who worked the shift during which the checkpoint equipment was turned on that day.
AA's Response to Request 8; Enclosed is a document identifying the security company

employees who were working at Logan Airport on September 11, 2001 American is
continuing to review its records for other documents responsive to this request. Any
documents located which are responsive to this request will be produced in a.
supplemental production.
9. Request: List of screening checkpoint equipment, including make, model, serial

numbers, calibration and maintenance logs, and the current location of that equipment,
that was in use on 9/11/01 at the checkpoints servicing the departure gates for the
hijacked flights from Logan and Dulles Airports.
AUG. 2 1 . 2 0 0 3 2:37PM 9-11 COMMISSION • NO. 0523 P. 6

Mr. C. S. Brinkley
August 19, 2003
PageS
Commission Clarification; None.
AA's Response to Request 9; The document produced in response to Request No, 8

also provides information regarding what screening checkpoint equipment was located at
Logan Airport on September 11, 2001. American is continuing to review its records for
other documents responsive to this request. Any documents located which are responsive
to this request will be produced in a supplemental production.
10. Request: All documents, including but not limited to reports, guidelines, training
manuals, and testing procedures, relating to the operation of the computer assisted
passenger prescreening system (CAPPS) as of 9/11/01.
Commission Clarification: This request seeks all materials used to train ticket agents
on the CAPPS system that was in effect on September 11,2001.
AA's Response to Request 10; AA is continuing to review its records for documents
responsive to this request. Any documents located which are responsive to this request
will be produced in a supplemental production.
11. Request; A list (including names, current contact information and 9/11 duties) of
company personnel on duty on 9/11/01 at Ft. Worth, TX Operations Center (and any
other locations from which the company's response to events on 9/11 were directed).
Commission Clarification: This request seeks the names and contact information for
all individuals who were in American's Systems Operations Command Center (SOCC)
and who performed an operational function, as well as any other individuals present who
witnessed relevant communications at these locations.
AA's Response to Request 11: The following American personnel were present at
American's Systems Operations Command Center on September 11,2001:
Craig Parfitt Managing Director of Flight Dispatch

Joe Bertapelle Manager of Systems Operations Control Policy & Procedure
Rich Falcone Manager of Systems Operations Technology
Michael Mulcahy Manager of Systems Operations Control Policy & Procedure
Kyle Phelps Manager of Systems Operations Control Administration
Tim Antolovic Manager of Systems Operations Control Technology Procedure &
Training
Warren Qualley Manager Weather Services
Debi Naused Technology Support Specialist
Suzanne Hopsin Supervisor Weight and Balance Planning
AUG. 21,2003 2:37PM 9-11 COMMISSION 10523 P, 7

Mr. C. S. Brinkley
August 19,2003
Page 6
Everett Wilson Technology Support Specialist

Rich Quezada Senior Analyst Administration
Penny Williamson Senior Analyst
Brad Buck Technology Support Specialist
American is continuing to review its records to identify other American personnel who
may have been present in the SOCC on 9/11.
12. Request; Documents and presentations containing information on aviation security

spending by the company from 1995 to present (including the source of funding and
category of expenditure).
Commission Clarification: This request is in accordance with the Commission's effort

to determine total company spending for security, categorized by payments to security
companies, employee training for security, cost of audits, record keeping, equipment,
maintenance, etc. This request does not seek information on spending for security related
to theft, etc. Any information provided in response to this item will be treated as
proprietary and confidential.
AA's Response to Request 12; American is continuing to review its records to for
documents responsive to this request Any documents located which are responsive to
Request 10 Directed to United Airlines1
Request; All reports or other documents, submitted by the company to FAA and other
relevant aviation security officials, of compliance with Security Directives issued by
FAA which were in effect on 9/11/01.
Commission Clarification; This request seeks information concerning the manner in

which the American communicated its compliance with Security Directives to the FAA.
Response to United Request 10: American is continuing to review its records for
documents responsive to this request, Any documents located which are responsive to
1 Staff members explained at our July 31,2003 meeting that this request, which was Request 10 directed to United
Airlines, was omitted inadvertently from the requests directed to American. The Commission has amended its
requests to American to include this request.
AUG. 2 1 . 2 0 0 3 2:37PM 9-11 COMMISSION NO. 0523

Mr. C. S. Brinkley
August 19, 2003
Page?
As I stated previously, American intends to cooperate folly with the Commission in its
investigation of the events of September 11, 2001 and thereafter. Please feel free to contact me
with any questions about these initial responses or any other issues pertaining to your
investigation.
Sincerely yours,
Enclosures

General Counsel

PRIVATE & CONFIDENTIAL
ATTORNEY WORK PRODUCT
ATTORNEY-CLIENT PRIVILEGED DOCUMENT
SENSITIVE SECURITY INFOMRATION
PURSUANT TO 49 C.F.R. 1520
DOCUMENTS RESPONSIVE TO KEAN COMMISSION REQUESTS

C&F REF: 1278.28079
AUTHOR DESCRIPTION DATE S.S.I. BATES NO.

KEAN COMMISSION REQUEST NO. 1
AH records, transcripts and recordings of text messages and their communications
between the company (including but not limited to its operations center) and the
9-11 hijacked flights AA11 and AA77. _^
oo
00
C. Schmidt Report Summary dated 9/11/01 and Investigation of Michael Woodward, Manager of 9/11/01 Yes 000001-
Flight Services, Boston Logan Airport, re telephone conversation with BOS/FIight 000002
Attendant Madeline Sweeny, Flight 11, while in-flight
M. Woodward Email report from M. Woodward to C- Schmidt re: Woodward's recollection of 9/19/01 Yes 000003
conversation with BOS/FIight Attendant Madeline Sweeny
L. A. Wansley Transcript dated 9/1 1/01 : Nydia Gonzalez, Operations Specialist on duty during 9/1 1/Oi 9/11/01 Yes 000004-
Terrorist Attack, interviewed by Larry Wansley, managing director of corporate security, 000008
re telephone conversation with BOS/FJight Attendant Betty Ong, Flight 1 1, while in-
flight
All documents possessed by the company, including e-mails, memos, recordings,
records, radar tracks and transcripts, with respect to the 9/11 hijacked flights.
Capt. Lemon Bulletin to Griffith, Baker, & Wansley from Capt. Lemon dated 9/13/01 re Inflight 9/13/01 Yes 000009
diversion on Fit 173 on 9/1 1/01 (LGW to RDU)
Tim Ahem AAL Airport Services Advisory to all locations dated 9/1 1/01 re security measures for 9/11/01 Yes 000010-
immediate implementation in response to events of 9/1 1/01 000012
Facilities E-mail from Facilities Maintenance to Info Broadcast dated 9/1 1/01 slating that all 9/11/01 Yes 000013
Maintenance employees must wear (heir ID badges at all times
NYOFFICE 594578v 1

AAL AAL Special Jetwire dated 9/1 1/01 re confirmation that American Airlines had lost two 9/11/01 No 000014
aircraft
AAL AAL Second Special Jetwire dated 9/11/01 re statement by Don Carfy re events of 9/1 1/01 No 000015
9/11/01
AAL AAL Third Special Jetwire dated 9/1 1/0 1 re confirmation that remaining AA aircraft 9/1 1/01 No 000016
have been accounted for
AAL AAL Fourth Special Jetwire dated 9/1 1/01 re CARE teams set up to assist families 9/11/01 No 000017
touched by tragedy
Mick Doherry AAL E-mail from Mick Doherry to Corp Comm dated 9/1 1/0 1 re HeAAds Update! EAP 9/11/01 No 000018
Hotlines set up
David McKenas AAL E-mail from David McKenas to distribution list daled 9/1 1/0 1 re Toll free EAP 9/11/01 No 000019-
counseling numbers and attachment of crisis support documents 000026
Russ Chew SOC Advisory Message Nbr 01 15 by Russ Chew dated 9/1 1/01 re closure of airspace 9/1 1/01 Yes 000027
over United States
Russ Chew SOC Advisory Msg Nbr 0 1 -0 1 7 by Russ Chew dated 9/ 11 /0 1 re Airport Services 9/1 1/01 Yes 000028-
infonnatioo/policies/procedures 000030
AAL AAL memo re confirmation that two aircraft were lost on 9/ 1 1 /0 1 and special hotline 9/11/01 No 000031-
from Don Carty re terrorist attacks 000032
Annmarie Fax (torn Annmarie to Chris dated 9/1 1/01 re issuance of two emergency amendments re 9/11/01 Yes 000033
clearance of all terminals and new security measures
Bob Kudwa E-mail from B. Kudwa to all crewmembers dated 9/1 1/01 re creation of contact number 9/11/01 Yes 000034
for concerned crewmembers to call for any information re the WTC tragedy
Bob Kudwa E-mail from B, Kudwa to all AA pilots dated 9/11/01 re thanks for calls expressing 9/1 1/01 No 000035
readiness to help during tragic event
Bob Kudwa E-mail from B. Kudwa to all crews dated 9/1 1/01 re instructions on where to go whether 9/11/01 Yes 000036
at non-crew base station or local crew base
Bob Kudwa E-mail from B. Kudwa to all crewmembers dated 9/1 1/01 re report of terrorist attacks 9/11/01 Yes 000037
and request that all crews focus on the job at hand
G. S. Tucker E-mail from Captain G. S. Tucker to all pilots dated 9/11/01 re update of current 9/1 1/0 1 Yes 000038
NYOFFtCE 594578VI
PURSUANT TO 49 C.FJR. 1520

situation re grounding of flights
Bob Kudwa E-mail from B. Kudwa to all crewmembers dated 9/11/01 re creation of contact number 9/11/01 No 000039
for concerned crewmembers to call for any information regarding the WTC tragedy
All company documents relating to aviation security and threat assessments during
the period from 5/1/01 to 9/12/01.
Air Carrier Standard Security Program [ACSSP] Change 60 5/20/01- Yes 000040-
dated May 20, 2001 to November 25, 2001 11/25/01 000298
Michael FAA SD 108-01-06 by M. Canavan dated 9/12/01 re Threat to U.S. Aircraft Operators 9/12/01 Yes 000299-
Canavan (FAA) 000302
Michael FAA SD 1 08-0 1-04 by M. Canavan dated 9/12/0 1 re Threat to US Aircraft Operators - 9/12/01 Yes 000303-
Canavan (FAA) Action required by US integrated (All-Cargo) air carriers which have adopted the 000305
Domestic Security Integration Program
Michael FAA SD 108-0 1-03 by M. Canavan dated 9/12/01 re Threat to US Aircraft Operators - 9/12/01 Yes 000306-
Canavan (FAA) New security measures in response to 9/1 1 terrorist attacks 000308
Michael FAA SD I08-01-03A by M. Canavan dated 9/12/01 re: Threat to US Aircraft Operators 9/12/01 Yes 000309-
Canavan (FAA) — New search and check-in procedures as a result of 9/1 1/01 attacks 000312
Michael FAA SD 108-01-03B by M. Canavan dated 9/12/01 re Threat to US Aircraft Operators - 9/12/01 Yes 000313-
Canavan (FAA) New security measures in response to 9/1 1 terrorist attacks 000317
Michael FAA Civil Aviation Security Emergency Amendment EA 107-01-01 dated 9/12/01 re 9/12/01 Yes 000318-
Canavan (FAA) Threat to US Airports in Wake of 9/1 1 Terrorist Attacks - AVSEC Alert Level IV in 000321
effect
Michael FAA SD I08-01-X)2A by M. Canavan dated 9/7/01 re Threat to US Aircraft Operators - 9/7/01 Yes 000322-
Canavan (FAA) Imposes modified security measures when travel is booked by a highly threatened person 000326
Michael FAA SD 108-01-02 by M. Canavan dated 8/31/01 re Threat to US Aircraft Operators - 8/31/01 Yes 000327-
Canavan (FAA) Security measures regarding presence aboard civil aircraft of highly threatened persons 000330
Michael FAA SD 108-01-0 IB dated 8/28/01 re Threat to US Aircraft Operators - Security 8/28/01 Yes 000331-
NYOFFICE594578vl
PURSUANT TO 49 C.F.R, 1520
AUTHOR DESCRIPTION DATE S.SX BATES NO.

Canavan (FAA) procedures re suspected terrorist travel on commercial aircraft operators 000335
Michael FAA SD 108-0 1 -0 1 A dated 8/24/0 1 re Threat to US Aircraft Operators - Security 8/24/01 Yes 000336-
Michael FAA SD 108-01-01 dated 8/21/01 re Threat to US Aircraft Operators - Security 8/21/01 Yes 000341-
Michael FAA SD 108-00-02E by M. Canavan dated 7/27/01 re Threat to US Air Carriers - 7/27/01 Yes 000344-
Canavan (FAA) Security procedures for Law Enforcement Officers authorized to travel armed 000347
Michael FAA SD 108-00-03B by M. Canavan dated 7/27/01 re Threat to US Air Carriers - 7/27/01 Yes 000348-
Canavan (FAA) Security procedures for identifying potential terrorist Ahmed Hassanin 000349
Michael FAA SD 108-98-02G by M. Canavan dated 7/27/0 1 re Threat to Air Carriers - Security 7/27/01 Yes 000350-
Canavan (FAA) procedures for travelers flying to Cuba 000353
Tim Ahem Airport Services Advisory to all locations re: Security Measures for Immediate 9/1 1/01 Yes 000354-
Implementation dated 9/1 1/01 000356
Tim Ahern Security Advisory by Tim Ahern dated 9/12/01 to all Crewmembers re SD 107-0 1-01 9/12/01 Yes 000357-
and 108-01-03 re new airport security measures 000359
Tim Ahem Security Advisory by Tim Ahern dated 9/12/0 1 to all Pilots re SD 108-01-03 re new 9/12/01 Yes 000360-
airport security measures 000362
L. A. Wansley AA memo from L. Wansley to distribution list dated 9/7/01 re issuance of SD 108-01- 9/7/01 Yes 000363-
02A which imposes modified security measures when travel is booked by highly 000368
threatened person Salman Rushdie
L. A. Wansley AA memo from L. Wansley to distribution list dated 8/31/01 re SD 108-01-02 which 8/3 1/01 Yes 000369
allows air carriers discretion to transport the highly threatened person Salman Rushdie
L- A. Wansley AA memo from L. Wansley to distribution list dated 8/28/0 1 re SD 1 08-0 1 -01 B dated 8/28/01 Yes 000370
8/28/01 re Threat to US Aircraft Operators — information of suspected terrorists who are
planning to travel by commercial aircraft operators
L.A. Wansley AA memo from L. Wansley to distribution list dated 8/24/01 re attached SD 108-01-01A 8/24/01 Yes 000371-
dated 8/24/0 1 re Threat to US Aircraft Operators — information of suspected terrorists 000375
who are planning to travel by commercial aircraft operators
L. A. Wansley AA memo from L. Wansley to distribution list dated 8/21/01 re attached SD 108-01-01 8/21/01 Yes 000376-
NYOFFICB 594578vi
SENSITIVE SECURITY INPOMRATION
PURSUANT TO 49 CJJL 1520

dated 8/21/01 re Threat to US Aircraft Operators - information of suspected terrorists 000379
who are planning to travel by commercial aircraft operators
W. Schmidt Memo by William Schmidt of AA Corp. Security dated 8/21/01 re: classified terrorist 8/21/01 Yes 000380
travel briefing concerning La Paz, Bolivia received from C. Rushlow - FAA Intl.
L. A- Wansley AA memo from L. Wansley to Distribution List dated 7/31/01 re: Security Directives 7/31/01 Yes 000381
SD-00-02E and SD-98-02G
FAA FAA IC-200 1-13 dated 8/29/01 re Information of Concern to Aviation Security 8/29/01 Yes 000382-
Personnel — ETA bombs at airports in Spain 000384
FAA FAA IC-2001-07A dated 8/28/01 re Information of Concern to Aviation Security 8/28/01 Yes 000385-
Personnel - violence increases hi Israel 000387
FAA FAA IC-2001-12 dated 8/16/01 re Information of Concern to Aviation Security 7/31/01 Yes 000388-
Personnel - Disguised Weapons 000394
FAA FAA IC-2001-04A dated 7/31/01 re Information of Concern to Aviation Security 7/31/01 Yes 000395-
Personnel — Continued Middle Eastern threats to civil aviation 000397
FAA FAA IC-2001-03B dated 7/26/01 re recent activity in the Middle East supercedes and 7/26/01 Yes 000398-
cancels previous versions of the information circular 000399
FAA FAA IC-2001-1 1 dated 7/18/01 re Information of Concern to Aviation Security 7/18/01 Yes 000400-
Personnel — Possible terrorist threat — Arabian Peninsula 000401
FAA FAA IC-200 1-10 dated 7/12/01 re Information of Concern to Aviation Security 7/12/01 Yes 000402-
Personnel - Man-Portable Air Defense System (MANPADS) threat to civil aviation 000405
FAA FAA IC-2001-09 dated 7/2/01 re Information of Concern to Aviation Security Personnel 7/2/01 Yes 000406-
- Possible terrorist threat against American citizens 000407
FAA FAA IC-2001-08 dated 6/22/01 re Information of Concern to Aviation Security 6/22/01 Yes 000408-
Personnel - Possible terrorist threat against American citizens 000409
FAA FAA IC-2001-07 dated 6/4/01 re Information of Concern to Aviation Security Personnel 6/4/01 Yes 000410-
— Violence increase in Israel 000412
FAA FAA IC-200 1-06 dated 6/4/01 re Information of Concern to Aviation Security Personnel 6/4/01 Yes 000413-
— Ressam's plot against Los Angeles International Airport 000414
FAA FAA IC-2001-03A dated 6/4/01 re recent terrorist activity in the Middle East supercedes 6/4/01 Yes 000415-
NYOFFICE594578vl

and cancels IC-2001-03 000416
L. A. Wansley Memo from Wansley to Distribution List dated 8/28/01 re FAA Civil Aviation 8/28/01 Yes 000417-
Information Circular IC-2001-13 re ETA bombs at airports In Spain 000418
L. A. Wansley Memo from Wansley to Distribution List dated 8/21/01 attaching FAA Civil Aviation 8/21/01 Yes 000419-
Information Circular IC-200I-12 dated 8/16/01 re disguised weapons 000426
L- A. Wansley Memo from Wansley to Distribution List dated 8/1/01 attaching FAA Civil Aviation 8/1/01 Yes 000427-
Information Circular IC-2001-04A dated 7/31/01 re continued Middle Eastern threats to 000430
civil aviation
Information Circular IC-2001-1 1 dated 7/18/01 re possible terrorist threat - Arabian 000433
Peninsula
Information Circular IC-2001-10 dated 7/12/01 re Man-Portable Air Defense System 000438
(MANPADS) threat to civil aviation
L. A. Wansley Memo from Wansley to Dislribulion List dated 7/3/01 attaching FAA Civil Aviation 7/3/01 Yes 000439-
Information Circular IC-2001-09 dated 7/2/0 1 re possible terrorist threat against 000441
American citizens
L. A. Wansley Memo from Wansley lo Distribution List dated 6/22/01 attaching FAA Civil Aviation 6/22/01 Yes 000442-
Information Circular IC-2001-08 dated 6/22/01 re possible terrorist threat against 000444
American citizens
L. A. Wansley Memo from Wansley to Distribution List dated 6/8/0 J attaching FAA Civil Aviation 6/8/01 Yes 000445-
Information Circular IC-2001-07 dated 6/4/01 re violence increases in Israel 000448
L, A, Wansley Memo from Wansley to Distribution List daled 6/4/03 attaching FAA Civil Aviation 6/4/01 Yes 000449
Information Circular IC-2001-06 re Information obtained as result of the conviction of
Ahmed Ressam (no attachment)
FAA Fax from FAA Civil Aviation Security/PSIs to Security Directors dated 6/4/01 attaching 6/4/01 Yes 000450-
FAA Civil Aviation Information Circular IC-2001-06 dated 6/4/01 re Ressam's plot 000452
against Los Angeles International Airport
L. A. Wansley Memo from Wansley to Distribution List dated 6/4/0 J attaching FAA Civil Aviation 6/4/01 Yes 000453-
Information Circular IC-200I-03A dated 6/4/01 re recent terrorist activity in the Middle 000455
NYOFFICE5S»4578vl
'ATTORNEY WORK PRODUCT
SENSITIVE SECURITY INFOMKATION
PURSUANT TO 49 C.F.R. ISZO

Bast super-cedes and cancels IC-2001-03
All documents given by tbe company to tbe FBI relating lo the 9/11 attacks.
POLDER #1
Copy of Business Cards from FBI, AA and US Criminal Investigative Service No 000456
PatMetcalf Memo from Pat Metcalf dated 9/| 2/01 re release of passenger list for BOS-DFW flight 9/12/01 No 000457
on 8/22/01 to ATF afient| 1
Doug Knight Fax from D. Knipht to Barbara Serha of AA dated 0/7(5/01 - mquert fro- nil available 9/26/01 No 000458
information regarding lift flight on 9/10/01 from San Diego to JFK
AA Past Date PNRs for suspects on Flights 11 & 77 given to FBI from AA dated 9/14/01 9/14/01 Yes 000459-
000507
Pago with title "Law Enforcement Requests 1 1 September 200 1 " No 000508
Page with tide "Law Enforcement" No 000509
Page with tab titled "FBI Info/Law Enforcement" No 000510
File marked as " 1 8 Sep 0 1 Alan D. Puckert Deputy District Director - INS" and "S/A 9/18/01 No 000511
Colette Odeile AA lax from C. Odell to A. Puclcett of INS dated 9/1 8/01 attaching flight manifest for 9/18/01 Yes 000512-
AA Flight 2097 departing Denver m 9/12/01 000518
File marked as "16 Sep 01 S/A| f BI-rvOA" 9/16701 No 000519
Robert Burt FBI fax from S/A jto. Colette Odell at AA dated 9/17/01 attaching Subpoena to 9/17/01 No 000520-
provide all records for referenced AA descriptors: American 00121092946184 and 000522
American 00121092946173 '"'-..,.
Colette Odell AA fax from C. Odell to S//t Jof FBI da(ed9/1 8/0 1 attaching AA ticket/sales 9/18/01 Yes 000523-
reports 21 09294618 and 2loJ»94,(j! V - , 000538
G. Bartulevicz AA fax from Cf Ba|Vll6vic7: M J>f FBI dated 9/17/01 re PNR history 9/17/01 Yes 000539-
report for! Imd AATMS - Membif.Maintenance Report for| I 000547
NYOFFICE 594578vl "'9/11 Law Enforcement Privacy
frf
.-9/11 Law E n f o r c e m e n t
" Privacy
9/11 Personal Privacy PRIVATE & CONFIDENTIAL
SENSITIVE SECURITY INTOMRATION
PURSUANT TO 49 C,RR. 1520

G. BartuJevicz AA fafifr.9111T1 b»f"leviczt(i bfPBl dated 9/1 8/01 re RNR hjjitory reports 9/18/01 Yes 00054&-
forj Jaiid| ..--| / i" 000551
Michael Howe Suspicious Activity Report by M. Howe dated 9/17/01 attaching FlightManifest for Fit; 9/17/01 Yes 000552-
59 from JTK - SFO on 6/1/0 1 and employee contact data for crwv oiernbers i OOOS79
Cliarlee AA fax from C. Woodard to Freddy Salinas dated 9/1 5/01 attac'hingAA employee i 9/15/01 No 000580-
Woodard information . / , i 000592
Charlee AA fax from C. Woodard to Freddy Salinas dated 9/15/01.attaching AA employee 9/15/01 No 000593-
Woodard informal ion . / . ; 000594
Cbarlce AA'fimfimrti C. Woodard to Mark Huber dated 91 1 S/0 }-' attaching business card foil i 1 9/15/01 No 000595-
Woodard 1 \TS/A for FBI Dallas / 000597
AA Past dated PNR's for suspects on Flights 11 and77.îveBtoFBIon9/l4/OI j 9/14/01 Yes 000598-
000646
Denny Eby AA tax frotn Denny Eby to Mark Huber dated 9/14/01 attaching PNR's for AA Flight i 9/14/01 Yes 000647-
489 on 9/4/01 000678
Charlee AA fax from Charlee Woodard to Detective ft irthart dried 9/13/01 attaching employee 9/13/01 No 000679-
Woodard history report foi^ n |r_l / / ' i 000684
File marked as "12 Sept Ol| .|FB[-Dallas" 9/12/01 No 000685
Colette Odcll AA fax from C. Odeil to| jof FBI dated 9/12/01 attaching Flight Manifesl/or 9/12/01 Yes 000686-
AA Flight 614 from FLL to LGA on 9/H/0 1 (laêd rrom Bob Scheulerto S/AJ |on 000707
9/13/01)
File marked as "12 Sept 01 S/A| Isi-Houston" 9/12/01 No 000708
Randy Mondor FBI Fax from Randy Mondor to Suzanne Clark of AA dated 9/12/01 re request for 9/12/01 No 000709-
assistance wilh S/A| pnd manifest request regarding terrorist attacks of 000710
Randy Mondor FBI Fax from Randv Mondor to Suzanne Clark of AA dated 9/12/01 re request for 9/12/01 No 000711-
assistance with S/A] [and manifest request regarding terrorist attacks of 000712
9/1 1/01 (handwritten note "pis fi've to L'olette")
Colette Odell AA Fax from C. Odell to S/Aj [dated 9/12/01 attaching Flight Manifest for 9/12/01 Yes 000713-
MQ 361 1 from DFW to ILK on9W01 000724
NYOFF1CE 59«7»vl
ATTORNEY-CUENT PRIVILEGED DOCUMENT
SENSITIVE SECURITY WFOMRATION
PURSUANT TO 49 C.F.R 1520
AUTHOR DESCRIPTION DATE S.S.1. BATES NO.

Colette Odell AA Fax from C. Odell to S/AI [dated 9/12/01 attaching Flight Manifest for 9/12/01 Yes 000725-
MQ 3MJi trom Dh W to ILK on\)i9ftil 000738
George AA Fax from G. Bartulevicz td |pf FBI dated 9/1 5/01 attaching 9/15/01 Yes 000739-
Bartulevicz 000772
George AA Fax from G. Bartulevicz toj kf FBI dated 9/15/01 attaching PNRs for 9/15/01 Yes 000773-
Bartulevicz suspected terrorists 00081 1
File marked as " U Sept Oil FBI-DfAV" 9/11/01 Yes 000812
AA AA Flight History daled 9/12/0 1 forAA0865 from PBItoDFW on 9/11/01 9/12/01 Yes 000813-
000832
AA AA Flight History dated 9/12/01 for AA 2413 froiii 0FW to LAX on 9/1 1/01 9/12/01 Yes 000833-
000851
AA AA Flight History dated 9/12/01 for AA 0489 rrorn ORJD to SFO on 9/4/01 9/12/01 Yes 000852-
000871
File marked as documents "provided to|"" _£• FBI/DFW 09/12/01" 9/12/01 No 000872
AA PNRs for suspected terrorists and hijackers of 9/1 1/01 - Yes 000873-
000973
AA AA Flight History dated 9/W/01 for AA 0069 from MAt)to\MIA on 1/10/01 9/14/01 Yes 000974-
001009
AA AA Flight History dated 9/14/01 for AA 21 04 from MIA to tPA on I/I 0/0 1 9/14/01 Yes 001010-
001030
AA AA Flight History dated 9/14/01 for MQ 5372 from TPA to MM on 1/3/01 9/14/01 Yes 001031-
001040
AA PNR History Report for Hijacker Mohamed Atta \R #2 - Yes 001041- \e marked as 1
001108
No 001109
AA 10/25/01 Yes 001110-
001 129
AA AA Flight History dated 10/25/01 for AA 1009 from £>FW to PHX on ld&«/OI 10/25/01 Yes 001130-
9/11 Law Enforcement

NYOFFICE 594578vJ Privacy
59/11 Law Enforcement Privacy
PRIVATE & CONFIDENTIALi;

SENSITIVE SECURITY |KFOMRATlON
PURSUANT TO 49 C.F.R. I&Q

001170
G. Bartulevicz Fax from G. Bartulevicz tol jof FB1-DPW dated 10/2(1/01 attaching AA 10/24/01 Yes 001171-
Flight History for AA 00 1 9 bom JFK to LAX on 5/3/0 1 001199
W. R. Schmidt AA Fax from W. R. Schmidt tol bf FBI-DFW dated 10/15/01 attachine 10/15/01 Yes 001200-
suspicious activity report and flight history for flight AA 1 954 from DFW to ATL on 001215
10/8/01
File marked as "2 Oct 01 IKS| FBI-Spokane" 10/2/01 No 001216
Egon Dezihaa 10/2/01 No 001217-
information on terrorist suspects] , . / \ 001218
Colette Odell AA Fax from C. Odell tol JH rHJ-iJIpkkiliidiled'lWOJ/Ul (attachment 10/3/01 No 001219-
missing) . , . / . ; 001220
AA employee information dated 10/06/01 foj . . / ps requested by| | 10/6/01 No 001221
1 1 / / / .- • i i
File marked as "1 Oct 01 S//J fBI-SAN" / ; 10/1/0 1 No 001222

Darrcll FBI fax from Darrell Foxwortb to Colette Odeli of AA'dated 10/1/01 requesting Flight 10/1/01 No 001223-
Toxworth Manifest for AA #336 from Cabo San Lucas to Los AtiReles on 7/27/0 1 001224
Colette Odell AA Fax from C. Odell to S/Jj |of FBI dated 10/02/01 attaching Flight ; 10/2/01 Yes 001225-
Manifest for AA #336 from SJO to LAJi on 7OT/0 \l 1 001239
File marked as "2 Oct Oil pBf-NYC" 10/2/01 No 001240
- PNRs for suspected terronsls dated 16/02701 / 10/2/01 Yes 001241-
001243
PNRs for suspected terrorists given tcj • _| ; Yes 001244-
001252
George AA fax from G. Bartulevicz td Jof FBI-SAN dated 9/1 1/01 attachihe 9/1 1/01 Yes 001253-
Bartulevicz Flight Manifest for AA 0015 from JFK to SFO on 9/9/01 001275
- Reportof crew members on flight 160 from SAN to JFK. on 9/10/01 and Flight Manifest 9/11/01 Yes 001276-
(dated 9/11/0 1) / \ 001309
W. R. Schmidt AA Fax from W. Schmidt to S//\d 9/24/0 1 attaching list of sospefcted 9/24/01 Yes 001310-
terrorists that at one time or another booked a reservation 001313
'9/11 Personal Privacy

10
NYOFFlCE594578vl
sENsrrrvK SECURITY INFOMRATION
PURSUANT TO 49 C.F.R, J520

- Documentsrequestedaad faxed lo| [of FBI-DFW - subject of iiiquiol | Yes 001314-
001343
George E-mail fix>m G. Bartuievicz to W- Schmidt dated 1 0/3/0 1 attaching employee information 10/3/01 No 001344-
Bartulevicz for those related to bookings of hijackers of 9/11/01 001356
George Employee information for Adnan Aldabaja and Pal Nappi re request tjj 1 10/1/01 No 001357-
Bartulevicz 001361
George E-mail from G. Bartulevicz to Linda Navarro, Linda TuttleT and Lairv Wanstev dated j 9/14/01 Yes 001362
Bartulevicz 9/14/01 re reservation information for terrorist iinnfyfl • 1 i
George AA Fax from G. Bartulevicz td Jdated D/ 15/01 attachine; 9/15/01 Yes 001363-
Bartulevicz suspect list and employee information ,, . . , 001369
George E-mail from G. Bariulevicz to Suzanne Clark dated 10/2/01 re siispicious passenger ; 10/2/01 Yes 001370-
Bartulevicz hvith attached PNR : 1 001374
George Documents faxed td |of PBt-DFW related to 9/1 1/01 incidents by George 10/2/01 Yes 001375-
Bartulevicz bartulevicz dated (0/UZ/OI - Flight Manifest tor AA 1221 Horn Uf W to AHy on \1 ..•:•••" 001387 \
George Employee information for Binu Joseph sent to Dan Berdycb by George Bartulevicz oil 10/2/01 No 001388-
Bartulevicz 10/02/01 I 001419
George PNRs faxed txj bf FBI-DFW fircm'O. Bartulevicz relating to AA 1 1 /77 i 9/28/01 Yes 001420-
BartuJevicz 001424
Denise Doegao AA fax from D. Deegan toP* lofFBI dated 9/28/01 attaching passenger 9/28/01 Yes 001425-
manifest PBO* crew list for Flight 160 on 9/19/01 from SA1>1 to JFK ; 001452
FBI FBI fax to Charlee Woodard of AA dated 9/23/01 requesting basic employee information 9/23/01 No 001453-
for 12 individuals listed in attached crew manifest . : 001455
CJiarlee :AA fax ftom Charlee Woodard toT ^fPBItfated 9/23/01 attaching employee 9/23/01 No 001456-
Woodard information requested by the FBI 001464
Churlee „ AA fax from Charles Woodard ttj kfFHl dated O/53/OI attaching employee 9/23/01 No 001465-
Woodard' information requested by the FBI 001480
Charlee AA fax from Charlee Woodard tj t>fFBl dated 9/23/01 attaohifte enipiovee 9/23/01 No 001481-
Woodard information requested by the FBI 001483
9/11 Personal Privacy '9/11 Law Enforcement
Privacy
Jl
NYOFFlCE5M578vl
ATTORMEY-CUJENT PRIVILEGED DOCUMENT
SENSITIVE SECURITY INFORMATION
AUTHOR DpSCRIPTlOM . DATE S.S.I. BATES NO.

Charlee AA fax from Charlee Woodard tcj Jof FBI dated 9/23/0 1 9/23/01 No 001484-
Woodard attaching employee intonnation requested oy the FBI 001485
AA fax tdj (dated 9/24/01 re employee information fo^| 1 9/24/01 No 001486
Michelle AA faxfix>mM. Houston to John Mazzella dated 9/22/01 re reservation for) 1 9/22/01 Yes 001487
Houston
John Mazzella Fax from John Mazzella to Michelle Hnil'itnn f*"'"1 an"l'nl ~ request for information 9/22/01 Yes 001488
regarding suspecfcJ 1 '•
- lofonnatibn providCT To HM alrequestof | |- Flifîf Manifest for AA 1 688 - Yes 001489-
from RST to ORD on 7/3 1/01 and PNRs for suspected terrorists 001530
Charlee AA fax from Charlee Woodard to Freddy Salinas dated 9/19/01 attaching e-mail from 9/19/01 Yes 001531-
Woodard Linda NaVarro to Tim Ahem dated 9/19/01 ra search of JFK/SAN trips by aircraft #339 001534
for terrorist suspects . \x front Colette to Russ dated 1 0/23/0 1 re FNR report for Mohamed Atta
Colette 10/23/01 Yes 001535-
001537
Charlee Fax from Charlee Woodard to Ross dated 10/23/01 attaching the bag tag info for AA 69 10/23/01 Yes 001538-
WoodanJ from MAD to MIA on I/I 0/0 1 as well as flight manifest 001591
Thomas Cassidy FBI fax from Thomas Cassidv to Fred Salinas dated 10/2/01 requesting PNR information 10/2/01 Yes 001592-
forT 1 / /• \R report and hotel/reservation information for suspectf 001593 [dated
- 10/2/01 Yes 001594-
001596
C. Bartulevicz AA Fax from G. Bartulevicz tcj Lit FBI dated 9/13/01 attaching suspect 9/15/01 Yes 001597-
001632
PNRs i>f suspects . ...•-' , . \e Marked as "§«spect
9/15/01List" Yes 001633-
001659
Yes 001660
G. Barteluvicz Email JtomtJ. JBarieluvicz to Linda Navarro; Linda turtle; Lany Wansley re BP . 9/14/01 Yes 001661
addresses belonging to ihterpjt {tfffHv ""•<yn* nwned by USAirs.
Fileriwrkedas-lOctOI S/AJ JpBI-SAN" 10/1/01 No 001662
Darrell FBI fix ftdm Darrell Foxworth to Colletie Odell of AA dated 10/01/01 re request for 10/1/01 No 001663-

'9/11 Law Enforcement
12 Privacy
NYOFFICE39«78vl
PURSUANTTO 49 C.F.R, 1520

Foxwortb Flight Manifest for AA #336 from Cabo San Lucas to LAX on 7/27/0 1 001664
Colette OdeU AA fax from Colette OdeU to S/AI Idaled 10/02/0 1 attaching FJipht Manifest 10/2/01 Yes 001665-
for AA #336 from SJD to LAX oh 7/27/01 001679
FOLDER #3
PNRs and Flight .Manifests for multiple flights of AA #77 sent td I on 9/I7/OI Yes 001680-
002357
All documents shared with the Air Transport Association (ATA) or ATA personnel
stationed at the operations centers with respect to the 9-11 attacks.
NO SUCH DOCUMENTS EXIST.

KEAN COMMISSION REQUEST NO. 6 & 7
Joint Use Agreements and Checkpoint Operations Guides in effect OD 9/11/01 at
Logan Airport Checkpoints B4 and B5 (Terminal B) (Also, please clarify which
Checkpoint was used to screen AA-11 passengers on 9/11).
ATA ATA Checkpoint Operations Guide dated 7/94 7/94 Yes 002358-
002473
A llal (including names, current contact information and 9/11 duties) of company
personnel and subcontractor icreener and supervisory peraonnel oa duty on 9/11/01 o
al Logan Checkpoints B4 and BS and Dulles Airport Checkpoints IAD01 and
VJ1
IAD02 (Main Terminal).
9/11 Law Enforcement

Privacy
13
NYOFFICE5W578vl
Aurl3-2003 05:30pn Froffl-CONDON i FORSYTH LLP \ +12123704487 T-805 P.001/003 F-522
r
CONCX)N & FORSYTH LLP

New YORK
LOSA^^GELEs
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FACSIMILE TRANSiMlSSION
Date: August 13, 2003 No. of Pages including fax cover sheet: 3
From: Desmond T. Barry, Jr. Facsimile Operator: Robin Todd
Facsimile No.: (212) 370-4453
RECIPIENT COMPANY FAX No.

1. Daniel Marcus, Esq. Natinoal Commission on Terrorist Attacks (202) 296-5545
Upon the United States
CONFIDENTIALITY: This facsimile and/or accompanying documents arc intended Tor the personal and confidential use of the above
recipients. This message may be an allomey-clienl communication and, as such, is privileged and confidential- If the reader is not the
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strictly prohibited. If received in error, please call the sender to arrange lor the return of the documents.
IF YOU DO NOT RECEIVE ALL THE PAGES PLEASE CALL BACK AS SOON AS POSSIBLE
(212)490-9100

American Airlines
685 THIRD AVENUE, NEW YORK. NEW YORK I OOI 7 TELEPHONE £ I 2.4SO.9 I OO FACSIMILE Z I 2.37O.4453
Jug-13-2003 05:31pm From-CONDON & FORSYTH LLP +12123704487 T-805 P.002/003 F-522

NEW YORK
LOS ANGELES
WASHINGTON. DC
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Direct Fax: (212) 894-6771
dbany@condon1aw.com
August 13,2003
VIA FACSIMILE
Daniel Marcus, Esq.

General Counsel
Re: Kean Commission Document Request No, 1

American Airlines
Dear Mr. Marcus:
We are counsel for American Airlines, Inc. ("American") in respect of matters dealing with the
September 11, 2001 terrorist attack on the United States.
As discussed at our meeting with you on July 31, 2003, the majority of the documents that the
Commission has requested from American contain Sensitive Security Information ("SSI") as that
term is defined in 49 C.F.R. Part 1520. As required by Part 1520, we requested written
authorization from the Transportation Security Administration ("TSA") to provide the
Commission with any documents containing SSI.
Enclosed please find a Non-Disclosure Agreement provided to us by the TSA which must be
executed by each member of the Commission staff who will be handling the SSI documents
produced by American. While we are prepared to begin American's "rolling production" of
documents on August 18, 2003, the TSA has instructed us not to release any SSI material to the
Commission until we receive executed Non-Disclosure Agreements from each Commission staff
member who will handle these documents. Accordingly, kindly have the applicable Commission
staff members execute the Non-Disclosure Agreements and return them to us by facsimile.
Enc.
«S5 THIRD AVENUE. NEW YORK. NEW YORK IOOI7 TELEPHONE 3ia.49O.8IOO FACSIMILE ai2.37O.44S3
Aug-13-2003 05:31pm Fron-CONDON & FORSYTH UP +12123704487 T-805 P.003/003 F-522
SENSITIVE SECURITY INFORMATION
NONDISCLOSURE AGREEMENT
I understand mat documents provided by AMERICAN AIRLINES to the National

Commission on Terrorist Attacks Upon the United States (Commission), pursuant to Title
VI of the Intelligence Authorization Acr for Fiscal Year 2003, P.L. 107-306, contain
sensitive security information (SSI) governed by 49 CFR Part 1520.
I understand that I am being granted access to these documents only in my

capacity as a member of the Commission or as a member of the Commission staff, and I
further understand that I must protect such documents and the information therein from
unauthorized disclosure.
Accordingly I agree not to discuss documents identified by AMERICAN

AIRLINES as SSI, or their contents, with anyone other than members of the Commission
and members of the Commission staff, and I agree not to disclose such documents, or
their contents, to anyone other than members of the Commission and members of the
Commission staff.
Signature
Printed Name
Date
PLEASE RETURN SIGNED FORM TO:

Fax:(212)370-4483
AND
Transportation Security Administration

Brandon B. Straus
Fax: 571-227-1379

DM B1 Airlines FDR - Letters From Condon Forsyth LLP Re American Airlines Document Requests

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DM B1 Airlines FDR - Letters From Condon Forsyth LLP Re American Airlines Document Requests

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CONDON & FORSYTH LLP

Direct Dial: (212) 894-6770

Via Electronic Mail and Federal Express

Mr. John Raidt

Re: National Commission on the Terrorist Attacks on the United States

Dear Mr. Raidt:

The "AAdvantage" program is American's travel awards program. The AAdvantage

Desmond T. Barry, Jr. I

cc: Daniel Marcus, Esq. (via regular mail w/out enclosure)

Steven M. Dunne, Esq. (via regular mail w/out enclosure)

Direct Dial: (212)894-6770

VIA FEDERAL EXPRESS

Mr. John Raidt

Re: National Commission on the Terrorist Attacks on the United States

Dear Mr. Raidt:

Enclosed please find the following:

• American's Corporate Event Reporting System "suspicious behavior" reports

cc: Daniel Marcus, Esq. (w/o encl.)

Steven M. Dunne, Esq. (w/o encl.)

CONDON & FORSYTH LLP

RECIPIENT COMPANY FAX NO.

Re: National Commission on the Terrorist Attacks on the United States

CONDON & FORSYTH LLP

Direct Dial: (212) 894-6770

VIA FEDERAL EXPRESS

Re: National Commission on the Terrorist Attacks on the United States

Dear Mr. Brinkley:

I. 7/18/03 DOCUMENT REQUEST NO. 1

CONDON & FORSYTH LLP

II. 10/17/03 EMAIL REQUESTS

III. 11/18/03 ORAL REQUESTS

CONDON & FORSYTH LLP

Response (Item 11): American is still investigating this Request.

IV. 12/04/03 INTERNAL EMAIL REQUESTS

9/11 Personal Privacy

CONDON & FORSYTH LLP

Response (Item 4): American is still investigating this Request.

Response (Item 6); American is still investigating this Request.

V. 12/4/03 UNTRANSMITTED DOCUMENT REQUEST NO. 2

9/11 Personal Privacy

13. Request fltem 3); Contact information for Midhael Woodward. .,

Response (Item 3}: Michael Woodward's home telephone number if

Response (Item 7): American is still investigating this Request.

CONDON & FORSYTH LLP

Relevant training materials prepared by American's Flight Training Department with

American's Basic Indoctrination program consisted of four hours of classroom

CONDON & FORSYTH LLP

CONDON & FORSYTH LLP

V. 1/08/04 MEETING—ADDITIONAL REQUESTS

23. Request: Frequent Flyer Information on Hijackers (clarify location of documents, if

Response; American's Second Supplemental Response dated November 13, 2003

24. Request: Recordings/Transcripts of Bill Halleck calls on September 11, 2001.

Response: On November 14, 2003, American produced transcripts of five telephone

25. Request; Identification of Toni Knisley (referred to in Patty Carson interview).

CONDON & FORSYTH LLP

Response: American is still investigating This Request.

VI. INTERVIEW BRIEFING REQUESTS

VII. OTHER FOLLOW-UP

a) Oral Request 5 asked American to provide current organizational charts and

CONDON & FORSYTH LLP

cc: Daniel Marcus, Esq. (w/o encl.)

Steven M. Dunne, Esq. (w/o encl.)

Direct Dial: (212) 894-6770