Managing Your Personality for Business Success

By Mavi Isibor CEO, Poise Nigeria Class, Finesse, Prestige and Character
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Introduction
You must have this charm to reach the pinnacle. It is made of everything and of nothing, the striving will, the look, the walk, the proportions of the body, the sound of the voice, the ease of the gestures. It is not at all necessary to be handsome or pretty, all that is needful is charm.
Sarah Bernhardt

Attributes which project Class

Social Intelligence Manner of Speaking Table Manners
Courtesy Language Savvy Personal Appearance

Carriage
Charm

Non Verbal Communication

Be Savvy
"THE K-R-C TRIANGLE
K for KNOWLEDGE R for RESPONSIBILITY C for CONTROL
L. Ron Hubbard

Savvy Cont.
To have class you must have KNOWLEDGE; You must know what it is and what you must do to have it.

You must understand that you are RESPONSIBLE for how you are perceived. The response you get is your true communication -Robert Kiyosaki

Savvy Cont.
You must keep checking to ensure you are in CONTROL of your image.

Personal Appearance & Carriage

If you dress as if you are already successful you will attract more success to yourself

Non verbal Communication

Slouching
Dragging of feet Sitting carelessly

Laughing recklessly Flabby tummy Touching walls -

slow, laid back, going no where in life lazy, nonchalant loose, without decorum, uncouth loose, low morals everything shaking, no self discipline, no class lacks home training and exposure

Charm
Great political leaders nurture it, successful business people cultivate it and famous entertainers exploit it.
Value people build up their self esteem Smile Pay attention to people Compliment people

The more important you make people feel in your presence, the more charming they will perceive you to be.

COURTESY LANGUAGE
Courtesy language: A language that depicts good manners or polite behaviour

Polite Expressions:

Usage that show that one has good manners or that one is more refined than others.

HOW TO EXPRESS COURTESY

Tone of voice Proper use of modal auxiliaries

Polite expressions Choice of words

Outclass The Competition - Dining Skills

Table Manners

Eating is not an executive skill but it is especially hard to imagine why anyone negotiating a rise to the top would consider it possible to skip mastering the very simple requirements what else did they skip learning?
- A Fortune 500 CEO
Copyright 1995 - 2006 by The Protocol School of Washington
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Place Setting Map Six-course Place Setting

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Handshaking - The Ultimate

Greeting
Always be ready to initiate or receive a handshake in business and social arenas Extend your hand with the thumb up and fingers out Web to web
Shake from the elbow
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Introducing/Addressing People
Never give yourself an honorific
Always use an honorific when introducing people

Use first name or nick name only with permission

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Introducing/addressing people cont.

Introduce from junior to senior executive

Never take a handshake sitting down

Always greet Hi is not professional

My Advise...
INCREASE KNOWLEDGE INCREASE RESPONSIBILITY INCREASE CONTROL .of your personality Know your onions and little by little you will Master Class

In this life, there are two kinds of Class: First Class or No Class. You must develop the first or you will have to live with the second. Many people go through life unaware of the consequences of how they present themselves.
William Thourlby

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Thank you