Knowledge systems review.

Strategic planning.

City West Water organisational review.

GHD Management Consulting

Our clients
GHDs Management Consulting Group supports all our business streams: Water, Transportation, Energy, Mining and Industry, Information, Environment, Community Infrastructure and Defence and Security. Experience spans both private and public sectors. Recent clients include:

About GHD
GHD is an international company providing leadership in management, engineering, environmental, architectural and planning services with a commitment to balanced sustainable development. One of GHDs key strengths is our large, integrated network of local, regional and international offices. This ensures you benefit from our specialist expertise even in the most remote areas. To learn more about GHD Management Consulting, please contact the Management Services Group in any of our offices.

Aurora Energy Australian Rail Track Corporation City of Casey City West Water Commonwealth Bank Department of Defence Department of Human Services Department of Natural Resources and Environment Enetech Envestra Freight Australia Lower Murray Water Loy Yang Power Macquarie Bank Melbourne Docklands Melbourne Water Nestle Ocean Internet Rail Infrastructure Corporation Telstra TXU

Corporate Directory
Adelaide Auckland Bangkok Brisbane Cairns Canberra Darwin Hobart Kuala Lumpur Manila Melbourne Newcastle Perth Port Moresby Santiago Sydney Wellington 61 8 8235 6600 64 9 261 1400 66 2 631 2062 61 7 3258 3600 61 7 4044 2222 61 2 6253 1999 61 8 8982 0100 61 3 6210 0600 60 3 7958 6101 63 2 812 5129 61 3 9278 2200 61 2 4979 9999 61 8 9429 6666 675 323 4399 56 2 3609 130 61 2 9239 7100 64 4 472 0799 adlmail@ghd.com.au auckmail@ghd.co.nz bkkmail@ghd.com.au bnemail@ghd.com.au cnsmail@ghd.com.au cbrmail@ghd.com.au drwmail@ghd.com.au hbamail@ghd.com.au klmail@ghd.com.au mnlmail@ghd.com.au melmail@ghd.com.au ntlmail@ghd.com.au permail@ghd.com.au pommail@ghd.com.au stgomail@ghdpromina.cl sydmail@ghd.com.au wgtnmail@ghd.co.nz

The GHD integrated approach ensures the client consultant relationship is maintained throughout every aspect of the project.

and a network of local offices throughout Australia and the Asia-Pacific.

Our management consulting specialists combine the technical expertise of GHD with business improvement services for totally integrated solutions. We understand our clients competitive pressures and their need to optimise shareholder value. This makes our task clear: to deliver sustainable solutions for the improvement of business outcomes.

www.ghd.com.au
CMS 024/02

Business solutions at the Victorian Arts Centre.

Business process improvement.

Risk reviews.

Due Diligence evaluation for Freight Australia.

Business case development.

Community consultation.

A track record of satisfied clients and successful projects is the result of our commitment to add value through an intimate knowledge of client needs; our professional knowledge; and a unique range of technical skills.

Our Commitment
GHD offers business solutions integrated across key functions including client needs, operations, resource management, information management, organisation and risk management. Our solutions are supported by financial analysis, process re-engineering and benchmarking, in conjunction with financial services. A hallmark of our service delivery is the partnering environment we create. Knowledge is transferred from GHD to client staff so the client maintains ongoing ownership of successful solutions.

Services
Strategy Improvement
Strategic planning and management

Knowledge management

provide a framework for classifying and analysing information systems according to organisation level and functional specification

formulate policies and objectives for optimal business success develop strategic plans through the business value chain, factoring in the key business drivers, expected levels of service and appropriate cost structures

identify the best option for data capture and information management to ensure cost-effective decisions apply knowledge strategies to determine functionality requirements for systems through to IT system selection and implementation; and implementation support including changes in organisational arrangements and business processes

Risk management

develop and implement risk strategies through to completion of detailed implementation plans including governance regions completion of Due Diligence assessments and the delivery of reliance reports

Economic analysis

Outcomes
Our clients benefit from many value-adding outcomes:

STRATEGY
Planning and

provide economic evaluation to project and business solutions

Business case development Risk management reviews Due Diligence reliance reports Operational reviews Process reviews Organisational redesign Performance management and measurement reviews Capital investment procedure development Economic evaluation Procedures and process documentation Change management

Facilitation/consultation support

Business Drivers

provide expert facilitation services including consultation management and support of internal and external stakeholders
CLIENT CONSULTANT

PROCESS
Business process

management Organisational review and design Risk management Policy and planning

review Financial analysis Knowledge management Performance measurement/ benchmarking

Process Improvement
Performance management and measurement

Organisation Arrangements

develop processes to measure and monitor performance, performance benchmarking and financial analysis

Financial analysis

People

Integration Management

Business Processes

SOLUTION
Competitive advantage

financial analysis, CAPEX reviews, valuations, benchmarking against financial and non-financial ratios and KPIs

Increased shareholder value Sustainable Improvement

Organisational review and design

streamline business processes through reviews of staff competencies and skills and organisational structures develop organisational structure options to facilitate business outcomes

Knowledge Management

Sustainable business improvement is achieved through effective business innovation and change management.

Sustainable outcomes are delivered by teams of experienced consultants, working with the extensive engineering and science base of the broader GHD network of staff and offices.

Business process review

identify business process efficiencies which factor in professional technical requirements

Achieve sustainable business outcomes

GHDs integrated approach to improving business outcomes