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  • Cargo Claims

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    pram006
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    Damaged cargo or shortages should be noted on the receipt for the cargo. A notice in writing should be delivered to Eimskip within three days from delivery. Cargo owners must notify their cargo insurers and request them to inspect the cargo and estimate the amount of the loss or damage.

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    Damaged cargo or shortages should be noted on the receipt for the cargo. A notice in writing should be delivered to Eimskip within three days from delivery. Cargo owners must notify their cargo insurers and request them to inspect the cargo and estimate the amount of the loss or damage.

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    Attribution Non-Commercial (BY-NC)
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    44 views2 pages

    Cargo Claims

    Uploaded by

    pram006
    Damaged cargo or shortages should be noted on the receipt for the cargo. A notice in writing should be delivered to Eimskip within three days from delivery. Cargo owners must notify their cargo insurers and request them to inspect the cargo and estimate the amount of the loss or damage.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    Cargo

    claims
    Cargoclaims:DidyourcargosufferdamagesduringtransportwithEimskip?Pleasefindbelow directionsonhowtocommunicatewithEimskip. Firstreaction:IncasecustomersofEimskipdoreceivedamagedcargoorincasethereareshortages itisimportantthatanexceptionbemadeaccordinglyandthatthisbenotedonthereceiptforthe cargo.Itispossiblethatdamagesorshortageswillnotbecomeapparentuntilafterthecargohas beentransferredintothecareofthereceiver.Inthatcaseitisimportantthatanoticeinwritingbe deliveredtoEimskipwithinthreedaysfromdelivery.Suchanoticeshouldincludeinformationofthe vesselinwhichthecargohasbeencarried,thevoyagenumberordate,thenumberoftheBillof LadingorSeaWaybill,identificationofthecontainer,informationonthelossordamageand estimateoftheamountoftheloss.SuchnoticeshouldbesenttoEimskipslocaloffice,inReykjavik totheInsuranceandClaimsDepartmentatSundaklettur,faxnumber+3545257309,Emailaddress tjon@eimskip.is.Ifthelossordamageappearstobeofaseriousnature,noticeofthatshouldbe senttothenearestofficeofEimskip,ortoEimskipsheadofficeinReykjavik,InsuranceandClaims Department,tel.+3545257300,byfaxto+3545257309orbyEmailtotjon@eimskip.is.Thisis importanttoenablethecompanytodecidewhethertocallinanindependentsurveyoronitsbehalf. Atthesametimeitisimportantthatthecargoownersnotifytheircargoinsurersandrequestthem toinspectthecargoandestimatetheamountofthelossordamage.Incasecargohasnotbeen insuredbythecargoownerstheymustdecidewhetheritisnecessaryforthemtohavean independentsurveyorattendontheirbehalf.Itmustbeborneinmindthateachsurveyreportis solelyintendedfortheprincipalwhohasrequestedthesurvey. Claim:Incasethelossordamageisnotcoveredbyacargoinsuranceboughtbythecargoownersa formalclaimshouldbesentassoonaspossibletoEimskip,InsuranceandClaimsDepartment,after theextentofthelossordamagehasbeenascertained.Claimsshouldbesentto: EIMSKIP,InsuranceandClaimsDepartment,POBox220,121Reykjavik. Thefollowingdocumentationisnecessaryinsupportofacargoclaim: Aformalclaim,wherethelossisdescribedbrieflyandtheamountoftheclaimissetforth. AcopyoftheBillofLadingorSeaWaybill,asapplicable. Acopyofsellersinvoiceandpackinglist. Acopyofasurveyreportissuedforthecargoowner,ifapplicable.

    Acopyofareceiptforthecargowithanyexceptionsnotedonreceipt.Incaseofashortagefroman FCLcontainerthereceiptmustincludetheidentificationnumberofthecontainerandtheseal number,especiallyifthisprovedtobedifferentfromtheoriginalsealnumber.Incaseofashortage thenumberorotheridentificationmarksoftheparcelorunitwhichhasbeenshortdeliveredshould beincluded,aswellasanyfurtherdescriptionofthetypeofpackingandtypeofgoodsinvolved. Photosofdamagedcargoorcontainerifavailable. Incaseofdamagetogoodswhichitprovedimpossibletosellatareducedprice,confirmationofthe destructionofthegoodsmustbeincluded.Incaseitwaspossibletosellthegoodsatareduced price,suchvaluemustbedeductedfromtheclaimamount.Cargoownersareobligatedtomitigate theirlossbyseekingallavailablemeanstosalvagethecargo. Onreceiptofnecessarydocumentsandproofoflossordamage,Eimskipwillwithoutdelayassist theircustomersinsolvingtheirclaimsforlossofordamagetocargoduringtransportorstoragewith thecompany. Furtherinformationcanbeobtainedbyphoneifyoucallusat+3545257300orbysendinganEmail toourInsuranceandClaimsDepartment.

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