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Nokia Siemens Networks Media Relations PO Box 1 FI-02022 Nokia Siemens Networks
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About Nokia Siemens Networks Nokia Siemens Networks is a leading global enabler of telecommunications services. With its focus on innovation and sustainability, the company provides a complete portfolio of mobile, fixed and converged network technology, as well as professional services including consultancy and systems integration, deployment, maintenance and managed services. It is one of the largest telecommunications hardware, software and professional services companies in the world. Operating in 150 countries, its headquarters are in Espoo, Finland. www.nokiasiemensnetworks.com
Talk about Nokia Siemens Networks news at http://blogs.nokiasiemensnetworks.com and find out if your country is exploiting the full potential of connectivity at www.connectivityscorecard.org
Media Enquiries Nokia Siemens Networks Shudeep Majumdar India Region Communications Phone: +91 7838 369 161 E-mail: shudeep.majumdar@nsn.com Media Relations Phone: +358 7180 31451 E-mail: mediarelations@nsn.com
Notes to editors: * Please click here to know more about the planned centers in Russia and Brazil Nokia Siemens Networks unique Global Service Delivery model drives the worlds most efficient networks through: Shared delivery organization instead of duplication of dedicated organizations Integrated, multi-technology, central delivery hubs called Global Network Solutions Centers (GNSC). Nokia Siemens Networks opened the third GNSC in Noida, India on 30 March, 2009 complemented by 13 Global Delivery Centers which serve as Centers of Competence. Best multi-vendor practices via a global pool of skills and expertise Automated and standardized tools and processes to drive efficiency and quality Today, the company supports nearly 400 million subscribers on its customers networks and out of these 180 million subscribers are managed remotely from its GNSCs. Managed Services: Over 2,400 experts handle close to 130 million alarms per month, resolve 280,000 trouble tickets and generate 87,000 performance reports per month. Over 220 planning and optimization (NPO) projects are delivered remotely at any time. Care: The company delivers remote software services to over 420 customers, representing 1.8 million hours of remote connections per year through its five Global Care Centers (GCC). Network Integration: More than 40% of sites are integrated remotely, one site is on air every five minutes, and 145,000 sites have been remotely implemented in the last two years.
Nokia Siemens Networks Media Relations PO Box 1 FI-02022 Nokia Siemens Networks
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