Professional Documents
Culture Documents
1. PROBLEM
4. SOLUTION
ALTERNATIVES
8. KEY METRICS
7. COST STRUCTURE
5. CHANNELS
6. REVENUE STREAMS
KET 2. CUSTOMERS
TREAMS
http://leancanvas.com/
AARRR Metrics
Metric Sample Data
Acquisition
1 2 3
Activation
1 2 3
Retention
1 2 3
Referral
1 2 3
Revenue
1 2 3
Monetary Value
Examples
Ad CTR or CPC, Organic search traffic, Partner traffic or referrals, Inbound requests, bounce rate
Pages viewed, time on site, account created, login via FB, email captured, free trial sign up, key actions taken (e.g. item added to shopping card, item favorited),
Email open rate or CTR, FB/Twitter traffic/Pinterest traffic, 1 week/month return rate or repeat rate for key actions (e.g. % of purchasers who return to make a second purchase), % of total visitors who are returners % of users who refer, conversion rate for referral actions (e.g. how many email referrals convert to users), viral coefficient or K factor (Invitations * Conversion Rate = K Factor)
% of paying users (fremium/SaaS), % of users who complete a transaction, transaction frequency (e.g. # of purchaes per user per month), basket size, % of revenue from diff. sources,
Lean Dashboard
Week Beginning Count Capital Burn Down 11-Feb 1
Weekly Hypothesis
Customer Development
Product Development
Capital Development
Learnings Customer
Product
Market/Competition
Other
18-Feb 2
25-Feb 3
4-Mar 4
Startup Science
11-Mar 5
18-Mar 6
25-Mar 7
1-Apr 8
8-Apr 9
15-Apr 10
22-Apr 11
29-Apr 12
6-May 13
13-May 14
20-May 15
27-May 16
This Quarter
Quarter e.g. Q1 2013
Theme
e.g. revenue
Value
e.g. #Teamwork
OMTM
Focus
Do
Don't
e.g. fundraising
e.g. UI overhaul
70% Time
30% Time
0% Time
Business Model Revenue Model Customer count Product 1 revenue per year per customer Product 1 % of customers Product 1 revenue per year Product 2 revenue per year per customer Product 2 % of customers Product 2 revenue per year Product 3 revenue per year per customer Product 3 % of customers Product 3 revenue per year Total Revenue per Year Average product revenue per customer / year Discovered 500 $60 10% $3,000 $2,000 0% $0 $0 0% $0 $3,000 $6 Validated 10,000 $60 10% $60,000 $2,000 0% $0 $0 0% $0 $60,000 $6
Costs Customer acquisition cost (average) Years to earn acquisition cost Profit per customer over 5 years $100 16.67 -$70 $40 6.67 -$10
Massive
2,000,000
Notes
PRODUCT 1 - Subscription Subscription / month Avg Months per year TOTAL $5 12 $60
PRODUCT 2 - Consultations Margin on consultant / session Session / year / customer TOTAL 400 5 $2,000