Professional Documents
Culture Documents
2
www.alliantcreditunion.org a newsletter for Alliant Credit Union members February 2013
members circle
New and improved: Alliant Mobile Check Deposit
Android is a trademark of Google, Inc. iPhone and iPad are registered trademarks of Apple, Inc.
For details and to download the app for a supported mobile device, scan the QR code
above or visit our Mobile Deposit page at www.alliantcreditunion.org.
Making check deposits to Alliant accounts via your mobile device and keeping track of these
transactions is now easier and faster with the upgraded Alliant Mobile Check Deposit app,
designed for the iPhone
and iPad
, iPhone
Debt Solutions
877-337-3399
Mon-Thur, 7au-9pu CT
Fri, 7au-pu CT
Sat, 8au-5pu CT
Alliant Headquarters
11545 W. Touhy Avenue
Chicago, lL 0
Member Contact Center
800-328-1935
24/7 personal assistance
TDD/TTY 773-12-2300
Self Service Telephone (SST)
800-182-5328
24/7 automated account access
VISA
Debit Card
800-328-1935
VISA
Credit Cards
24/7 Member Service/
Account lnfo/Lost or Stolen.
8-111-8529
VISA
Gift Card
Furchase. 800-328-1935
Support Center. 8-1-232
Federally insured by
NCUA.
2 Happy Valentines Day in March
60%
80% of 60%
Will Synan,
Manager, Member
Lending Center,
Alliant Headquarters,
Chicago, IL
Jason Freese,
Lending Consultant,
Alliant Headquarters,
Chicago, IL
Nellys Martinet-Miranda,
Member Benets Specialist,
Willis Tower Branch, Chicago, IL
Sanita Vilgerte,
Assistant Branch Manager,
San Mateo and San Francisco
International Airport, CA,
Branches
At Alliant, everyday is a Valentines Day a chance to provide members like you with
friendly, efcient, personalized service. Here are some additional member testimonials from the series we published in
our January 2013 newsletter.
Joann and onald Laycock, Watsonville, CA
We recently bought a new RV and the dealer located nancing for us from Alliant. It was all
done on the Internet and it was painless for us. We even signed our loan forms online. And
everyone we spoke to on the phone from Alliant was very helpful. Since then, we have opened
a credit card with you and are very happy with your rates.
Maurine Johnson, Sunnyvale, CA
I just want to say a few words about a gem of an Alliant employee. Her
name is Sanita Vilgerte. She is pleasant, friendly and helpful. And she knows
all the ways to help people who come in the branch looking for advice.
Leo haruon, Jr., River Forest, IL
I was having a nightmare with an Alliant auto loan and was on the verge of quitting the credit
union all together. Then, Nellys Martinez-Miranda stepped up and said, Dont leave Alliant. Ill
help you. And she sure did. Thanks to Nellys, Alliant restructured my loan, credited my payments
as up to date, refunded my undeserved fee and made sure my credit score remained great. Nellys
is truly an asset. Because of her care and diligence, Ive become a satised member again. And
I even helped steer my two sons and daughter to Alliant to get auto loans for their rst cars.