KHADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY

(KASBIT)

ANALYSIS OF FACTORS DETERMINING THE ECONOMIC GROWTH:

A CASE OF PAKISTAN (1990-2009)

THESIS/ DESEERTATION SUBMITTED TO THYTHE DEPARTMENT OF

ECONOMICS, FACULITY OF MANAGEMENT SCIENCE

IN CANDIDACY FOR DEGREE OF MBA

UNDER SUPPERVISION OF PROF. KASHIF RIAZ

DEPARTMENT OF ECONOMICS, KADIM ALI SHAH BUKHARI INSTITUTTE
OF TECHNOLOGY
(KASBIT)

BY
MUHAMMAD WAQAR

MARCH, 2009

(Title page color should be dark blue)

 KHADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY
(KASBIT)

ANALYSIS OF FACTORS DETERMINING THE ECONOMIC GROWTH: A

CASE OF PAKISTAN (1990-2009)

THESIS/ DESEERTATION SUBMITTED TO THYTHE DEPARTMENT OF

ECONOMICS, FACULITY OF MANAGEMENT SCIENCE

IN CANDIDACY FOR DEGREE OF BBA

UNDER SUPPERVISION OF PROF. DR. MUHAMMAD MAHMUD

DEPARTMENT OF ECONOMICS, KADIM ALI SHAH BUKHARI INSTITUTTE

OF TECHNOLOGY
(KASBIT)

BY
MUHAMMAD WAQAR
ID: 1002

MARCH, 2009

(Title page color should be light blue)

Department of Economics, Faculty of Management Sciences
Khadim Ali Shah Bukhari Institute of Technology
(KASBIT)

Certificate

I am pleased to certify that Mr. Waqar Ahmed s/o Ahmed Ali has
satisfactorily carried out a research work, under my supervision
on the topic of “Analysis of Factors Determining the
Economic Growth: A Case of Pakistan (1990-2009)”

I further certify that his distinctive original research and his

thesis is worthy of presentation to the Department of
Economics, Faculty of Management Sciences, Khadim Ali Shah
Bukhari Institute of Technology (KASBIT) for the degree of
BBA/MMBA/M.Phil/Ph.D.

Prof. Dr. Muhammad Mahmud

Acknowledgement

Firstly, I would like to thank Allah Almighty for providing me

the capability of working on this project report and completing
the same in time.

This study is prepared under the supervision of learned

guide/Supervisor, who has clear concept of the topic. I would
like to express my gratitude to the Prof. Dr. Muhammad
Mahmud supervisor who has been a source of inspiration,
knowledge and guidance for me throughout the study. Without
his counseling this study couldn’t have been possible.

BY
Muhammad Waqar

Department of Economics, Faculty of Management Sciences

Khadim Ali Shah Bukhari Institute of Technology (KASBIT)

Dated: 13th March, 2009

ABSTRACT

Customer satisfaction is the key to the profitability of retail banking in the

Pakistan and it implies the retention of customers for the long term, which is
cheaper than attracting new customers. In the current scenario of retail
banking in the Pakistan particularly with banks becoming larger, the closure of
branches and the advent of internet banking, the question arises whether the
customers are satisfied or otherwise, and what are the elements of retail
banking which lead to the satisfaction or dissatisfaction of customers.

This paper presents an original retail banking customer survey of 150

samples in the private banking sector of Karachi conducted in the month of
---- 2008.

The research and statistical tools employed in this study are frequency
analysis, which illustrates satisfaction levels of respondents with retail
banking. The questionnaire is based on Likert-item Scale. Descriptive
statistics (mean and standard deviation) are also examined to further support
frequency analysis of customer satisfaction and for data representation tables
and graphs have been used. Several other factors are also taken to analyze
the survey.
 Table of Contents
List of Illustrations…………………………………………………………………iii-
ix
List of Table…………………………………………………………………….….…iii
List of Figures…………………………………………………………………………v
List of Charts…………………………………………………………………………vi
List of Maps…………………………………………………………………………viii
List of Keyword………………………………………………………………………ix
Acknowledgment..................................................................................................…...i
Abstract………………………………………………………………………………ii

CHAPTER-1………………………………………………………………………….1
INTRODUCTION……….…………………………………………………………1
1.1 Background………………………………………………………………………..1
1.2 Statement of the problem………………………………………………………….3
1.3 Scope of the study……………………………………………………………...…4
1.4 Research objectives………………………………………………………………..5
1.5 Key research questions/ Hypothesis……………………………………………….6
1.6 Methodology………………………………………………………………………7
1.6.1 Primary data Sources………………………………………………………….8
1.6.2 Secondary data sources………………………………………………………..9
1.7 Statistical Tools and Software for Data Analysis….
1.7. 1 Data Analysis ...........................................................................................
1.8 Limitations…………………………………………………………………….…10
1.9 Conclusions………………………………………………………………………11
References………………………………………………… …………………….12

CHAPTER-2………………………………………………………………………13
LITERATURE REVIEW ………………………………………………………….13
2.1 International Scenerio……………………………………………………….13
2.2 National Scenario…………………………………………………………...……15
2.3 Regional/place of study/ Scenario………………………………………………18
2.4 Conceptualization……………………………………………………………….19
2.5 Conclusions………………………………………………………………………20
References……………………………………………………………………………22

CHAPTER-3……………………………………………………………………….24
METHODOLOGY………………………………………………………………….24
3.1 Sampling……………………………………………………………………….
3.1.1 Population………………………………………………………………….24
3.1.2 Sample………………………………………………………………………….25
3.2 Data Collection Instrument…………………………………………………...…26
3.2.1 Primary Data Collection……………………………………………………….26
3.2.2 Random Sample Survey……………………………………………………….28
3.2.3 Interviews……………………………………………………………………..29
3.2.4 Poll Questions…………………………………………………………………30
3.2.4.1 Open Poll Questions…………………………………………………………31
3.2.4.2 Closed Poll Questions……………………………………………………….32
3.3. Statistical Tools and Software for Data Analysis……………………………….33
3.3.1 Data Analysis Methodology……………………………………………...........34
3.4. Sample Characteristics…………………………………………..………….35
3.5 Demographics of Respondents…………………………………………………..36
3.6 Conclusion
References

CHAPTER-4………………………………………………………………………38
DATA ANALYSIS, RESULTS/FINDINGS AND DICCUSSIONS…………………
…………………………………………………38
4.1 Analysis of Sample Characteristics…………………………………………..39
4.2 Analysis of Demographics of Respondents……………..………………………40
4.3 Different Tests………………………………………………………………….41
4.4 Results…………………………………………………………………………..43
4.5 Discussions………………………………………………………………………44
4.6 Conclusion……………………………………………………………………….45
References………………………………………………………………………….46

CHAPTER-5………………………………………………………………………49
CONCLUSIONS……………………………………………………………………50

CHAPTER-6………………………………………………………………………51
RECOMMENDTIONS………………………………………………………..52

APPENDICS/ANNEXES……………………………………………………………55
BIBLIOGRAPHY……………………………………………………………………60
Journal /
books/magazines
etc
Last First name Middle Other Year. Title of In: Name of Volume Issue P
name , name . authors article name of journal No No. N
name if editors ,/book/ ./edition
possible (Editors magzine/ no.
starting ) newspaper
with last
name
Herani, Gobind M. Mohammad 2007 Farming International 1 (2): 3
Pervez Mana Journal of 4
Wasim, gement in Managemen
Allah Pakistan: t
Wasayo Sugessted and
Rajar, techniques Technology,
and Riaz
Ahmed
Shaikh
Clif , C.B 1978 engineering Proceedings 2
. Aspects of of the water 3
water harvesting
harvesting symposium
at the
university
of Arizona.
Solangi, Ali Akbar 2009 Economic Daily Dawn, 17th jan, 1
crises Karachi