Scott R.

Beach
scrbeach1311@gmail.com - 919.791.7917 - 5315 D Dana Drive - Raleigh, NC 27606

Profile & Objective:

Enthusiastic, focused, results driven professional able to improve organizational effectiveness and productivity through strong leadership and problem solving skills. Demonstrated history of generating record sales, while ensuring high customer satisfaction and a positive company image.

Looking to obtain a position where I can maximize my multilayer of management and communication skills, training experience, customer service and ability to work well with people.

Skills Overview:

Leadership - Incentivized and engaged staff through team building exercises & individual guidance to surpass personal and team goals

Business Administration - Determine employee schedules, responsibilities and work flow - Direct daily business operations, marketing, budget control across multiple locations

Training

- Hire, establish and direct employees in various existing and entry level positions ensuring they understand the brand and adhere to company protocols while developing staff in all positions to be promoted to management roles

Customer Service - Maintained low member attrition rate through open, positive communications and by providing prompt and effective solutions

Computer Proficiency - Proficient with Microsoft Office Suite including Word, Excel, Outlook

Professional Experience:

Jan 2008 July 2013

Gold's Gym-Fitness Connection, Cary-Raleigh-Durham NC General Manager Managed operations at four separate locations to ensure/assure consistent monthly increases in new sales revenue and maintain minimal member attrition by providing unsurpassed customer service and well supported facilities.

Mar. 2005 Jan. 2008

Gold's Gym, Cary NC Assistant General Manager Leader in sales production, trained and developed new sales staff, maintained sales systems as well as building and maintaining a strong, positive relationship with clients, creating corporate partnerships and generating own leads

Sept. 2004

American Eagle, Pittsburgh PA

Feb. 2005

Assistant Manager Controlled stock room, inventory, trained new employees on policies and procedures and up sold merchandise.

Jan. 2003 Sept. 2004

Quality Inn Boardwalk, Ocean City, MD Front Desk Clerk, Overnight Auditor Set up guest reservations and assisted in check in process, run daily transactions through settlement process, generated accounting reports for manager's review

Education:

College High School Diploma

Wor-Wic Community College Wicomico High School

Salisbury, MD 2001-2002 Salisbury, MD 2001

Certifications:

CPR/AED Certified Certified Pool Operator

Hobbies & Interests:

Professional Wrestler, Sports Entertainer

February 2001 - July 2013 Worked with many international organizations including WWE (World Wrestling Entertainment, Inc.) and ROH (Ring Of Honor Wrestling Entertainment, LLC)