Test Management Office (TMO) Service

OPTIMIZE YOUR TESTING MANAGEMENT

Production is just around the corner. Multiple applications are developed and tested by several vendors in different locations. Each vendor is using different testing tools and methodologies. Can you accurately identify the status of the project? Moreover, last-minute changes are being introduced, which can extend development and cause testing stages to overlap, leading to testing re-work and duplicated defects, delays and cost increases. These are just some of the challenges facing testing in our multidimensional, fast-paced industry. To meet these challenges head on, Amdocs TIS Test Management Office offers you a unique, practical and goal-oriented management methodology, based on our comprehensive experience over many years at hundreds of communications-related projects worldwide. Our service focuses on the proactive management of risks and defects, identifying them before they become a liability. Test Management Office streamlines testing processes across applications, making them more transparent. Test Management Office not only ensures effective and efficient work, it actively targets improvements and better compliance with your business needs, and monitors your progress towards reaching your business goals.

A HOLISTIC TESTING MANAGEMENT FRAMEWORK

Test Management Office provides a comprehensive framework for all your testing activities by orchestrating processes and groups throughout all stages of testing. The holistic approach drives best practices and improves quality in the planning and control of the testing scope, schedule, vendors, risks, and interdependencies. It ensures effective utilization of testing environments, testing data and defect management, provides thorough reporting and unifies tools. Test Management Offices singular methodology helps increase efficiency by focusing on SLAs and KPIs and by promoting continuous improvement, based on comprehensive cross-group lessons learned, root cause analysis and measurements analysis.

KEY BENEFITS

Reduces the total cost of quality Shortens time to market Ensures production readiness Manages risks and pitfalls Provides holistic management of testing Coordinates testing throughout all stages Synthesizes multiple vendor activities

Test Management Office (TMO) Service

TEST MANAGEMENT OFFICE APPROACH
Test Management Offices cost-saving and time-effective approach consists of four main silos:

TEST MANAGEMENT OFFICE

TEST PLANNING & CONTROL SCOPE MANAGEMENT VENDORS MANAGEMENT SCHEDULE MANAGEMENT RISKS & ISSUES MANAGEMENT ENVIROMENTS & DATA MANAGEMENT ENVIRONMENTS MANAGEMENT TEST DATA MANAGEMENT TESTING MANAGEMENT DEFECT MANAGEMENT REPORTING TOOLS END-TO-END TESTING QUALITY MANAGEMENT METHODOLOGY RCA SLA, KPIS, MEASUREMENTS IMPROVEMENT PLAN

3 RD PARTY & COMMUNICATION MANAGEMENT INTERDEPENDENCIES MANAGEMENT

By providing a tightly integrated holistic management framework for testing and coordinating all stages of the testing project, Amdocs TIS TMO offering guarantees faster time to market and reduced cost of quality

WHY CHOOSE US?

Amdocs Technology Integration Services offers you the advantages of a highly experienced team of communications industry professionals, who have a structured, field-proven testing methodology at their fingertips, supported by procedures, automated tools, testing scripts and libraries. We have an unparalleled track record of delivery on time, within budget and with high quality. Test Management Office service reflects our high performance and delivery standards and helps propel you to production readiness quicker. It can help you maintain your edge as a worldclass organization by reducing the total cost of quality, shortening your time to market and guaranteeing that your end product provides a superior customer experience.

ABOUT AMDOCS TIS

Amdocs Technology Integration Services is part of Amdocs professional services unit (ACD) and is an independent unit within Amdocs. We offer a full range of system integration services that deliver a quality assured customer experience specializing in the communications vertical. Our holistic approach to the testing lifecycle delivers a complete lifecycle solution from strategic planning to execution and metrics. Our services scope covers business processes, operational & non-functional processes as well as end-toend, end user testing & customer experience testing. For more information, contact Amdocs TIS at tis@amdocs.com or visit Amdocs at http://testing.amdocs.com

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