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MBA-035

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Guidelines for Summer Training Report

SCOPE OF THE PROJECT


The project study is to be based on the functional area (such as Marketing, Finance, HRM) that the student will be opting as major in third and fourth semester. Before commencement of project study each student has to develop a synopsis in consultation with his/her guide in the chosen functional area covering the broad aspects on which the data is proposed to be collected and analysis is to be conducted. It may be noted that the chosen functional area is not restrictive. If the students find any other area interesting, they may explore it and comment on it in their report. Each student is required to carry out the work and submit the report individually.

OBJECTIVES:
1. Work & gain knowledge of real time business environment. 2. Explore the various functional areas and analyze how theoretical concepts taught are applied in real life situations. 3. Analyze best practices, system, processes, procedures and policies of a company/industry in different functional areas and bring forward the deviations. 4. Develop skills in report writing through data collection, data analysis, data extraction, and presentation and draw lessons vis--vis firm or company.

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GENERAL INSTRUCTIONS: 1. At the end of second semester examination, every student of MBA will undergo on-the-job practical training in any manufacturing, service or financial organization. The training will be of 6 to 8 weeks duration. 2. During the training, the student is expected to learn about the organization and analyze and suggest solutions of a live problem. The objective is to equip the student with the knowledge of actual functioning of the organization and problems faced by them for exploring feasible solutions and suggestions 3. During the course of training, the organization (where the student is undergoing training) will assign a problem/project to the student 4. The students must attend the Briefing Session before they leave for the Summer Training about the guidelines, expectations and other things that they are expected to do during the Training period. 5. Every student is assigned one internal Guide from the college. 6. All the students are required to give their Organization name, address, name of the concern person with designation & contact number to your Project Guide. 7. No two students should work on the same topic during their Summer Training. Even if the students are assigned the same project it is expected that they work on different aspects or demographic area of the project and present accordingly. 8. All the students are required to give presentation to the concerned guide along with the Committee of experts which will be held as per Schedule notified.

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9. The student, after the completion of training will submit a report to the College/Institute, which will form part of third semester examination.

10. The report (based on training and the problem/project studied) prepared by the student will be known as Summer Training Project Report. The report should ordinarily be based on primary data. It should reflect in depth study of micro problem, ordinarily assigned by the organization where student undergoes training. Relevant tables and bibliography should support it.

11. The report will be evaluated by two external examiners. It will carry total of 150 marks divided into written report of 100 marks and presentation of 50marks.

12. It is mandatory that the student will make presentation in the presence of teachers and students. The student is expected to answer to the queries and questions raised in such a meeting.

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Synopsis
Each student is to submit a written project synopsis to his/her respective guides. The project synopsis must comprise the following aspects: 1. Title of the Project: Title should be meaningful and should convey the broad aspects that will be covered in the body and the scope of the project. 2. Organization/Company: Mention the name of organization/company and the functional area (e.g. marketing, finance and human resource) where you intend to do your project. Briefly explain the nature of the organization and its business. 3. Introduction of the Topic: Briefly introduce the topic on which your project is based. 4. Objectives & Scope: Explain the objectives and the scope of the project along with functional area that will be covered in the study. 5. Research Methodology: a. b. c. d. Research design e. Sampling design f. Sample size g. Sample location Data type Instrument used Analytical Tools

6. Expected Outcome: Briefly discuss the expected outcome of the project 7. Bibliography: Source for your synopsis Note : Once The Title & The Organization Is Approved, It Cannot Be Changed arbitrarily

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Guidelines for Writing Summer Training Report

Guidelines for the Project Report Submission:


The guidelines for the Project Report structuring are mentioned here under and all students are advised to follow the same: Summer Training: Project Report Instructions/Guidelines 1) Total Copies to be submitted: Three neatly typed and soft bound (paper back) copies of the report will be submitted to the College/Institue 2) Margins: Left: 1.5 Inch Right: 1 Inch Top: 1 Inch Bottom: 1 Inch 3) Font: Times New Roman (Only) 4) Font Size: Chapter Heading: 16 Titles: Normal Text 14 12

5) Page Numbering Bottom Centre aligned 6) Line Spacing: 2

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Sequence of the Project Report


The following sequence may be followed in the preparation of Summer training Report. 1-Cover Page 2-Title Page 3-Declaration 4-Certificate from the Industry 5- Certificate from the Dept. of Business Administration 6- Acknowledgement 7-Executive Summary 8- Contents Page 9- List of Tables 10- List of Figures & Graphs 11- Abbreviations Used

NOTE: Page Numbering should start from the chapter one.

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CONTENTS

PART-I CHAPTER 1: INTRODUCTION


1.1 General introduction about the sector 1.2 Industry Profile

CHAPTER 2: COMPANY PROFILE


2.1 Origin of the organization 2.2 Vision, Mission & Quality Policy 2.3 Growth and development of the organization 2.4 Present status of the organization 2.5 Functional departments of the organization 2.6 Organization structure and organization chart 2.7 Product and service profile of the organization/ competitors 2.8 Market profile of the organization (Competitors information, SWOT analysis, Future growth)

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PART-II CHAPTER 3 STUDY OF THE SELECTED RESEARCH PROBLEM


3.1 Statement & Introduction of the research problem 3.2 Statement of the research objective 3.3 Scope of Study 3.4 Limitations of the research 3.3 Research design and methodology

CHAPTER 4 DATA ANALYSIS & INTERPRITATION


4.1 Analysis and interpretation of the data Collected with relevant tables and graphs. 4.2 Results obtained by using statistical tools (If any)

CHAPTER 5 SUMMARY AND CONCLUSIONS


5.1 Summary of learning experience/ Findings 5.2 Conclusion and recommendations

BIBILOGRAPHY APPENDICES
Annexure like copy of questionnaire, Graphs, photographs to be enclosed.

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PRANVEER SINGH INSTITUTE OF TECHNOLOGY


CODE: 164 Affiliated to GBTU

SUMMER TRAINING PROJECT REPORT Submitted in partial fulfillment of Master of Business Administration
Session- 2013-2014

[Topic]_________________________________________________________________ ____

External Guide [Guide Name] Name]

Submitted By: [Student

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[Designation]

[Roll Number]

Internal Guide [Guide Name] [Faculty-Business Administration]

PRANVEER SINGH INSTITUTE OF TECHNOLOGY.COE


CODE: 348 Affiliated to GBTU

SUMMER TRAINING PROJECT REPORT Submitted in partial fulfillment of Master of Business Administration

Session- 2013-2014 [Topic]_________________________________________________________________ _____

Company Guide [Guide Name] [Designation]

Submitted By: [Student Name] [Roll Number]

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Internal Guide [Guide Name] [Faculty-Business Administration]

DECLARATION [FONT 14]

I hereby declare that this submission is my own work. It contains no material previously published or written by another person, nor has this material to a substantial extent been accepted for the award of any other degree or diploma of the university or other institute of higher learning. [FONT 12 AND DOUBLE SPACING]

[STUDENT NAME] [ROLL NUMBER]

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ACKNOWLEDGMENT [FONT 14] in case of PSIT

Summer training Project Report is the one of the important part of MBA program, which has helped me to gain a lot of experience about practical application of my theoretical concepts, which will be beneficial in my succeeding career. I express my sincere gratitude to my industry guide [Guide Name], [Designation] for their guidance, continuous support & cooperation throughout my project without which the present work would not have been possible. I am obliged to staff members of (Company Name), for the valuable information provided by them in their respective fields. I am grateful for their cooperation during the period of my assignment. With an ineffable sense of gratitude I take this opportunity to express my deep sense of indebtedness and gratitude to Dr. A. K. Saxena, Director PSIT and Dr. S. L. Shukla, Director Academics along with Dr. Atul Kumar Agarwal, Professor and Head of Department in Business Administration, for their encouragement, support and guidance in carrying out the project.

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I am very much thankful to, my Project Guide [Guide Name], [FacultyBusiness Administration] for their interest, constructive criticism, persistent encouragement and untiring Guidance throughout the development of the project. It has been my great privilege to work under his/her inspiring guidance. I am also thankful to my Parents and my friends for their indelible Co-operation for achieving the Goal of this study. [FONT 12 AND DOUBLE SPACING]

ACKNOWLEDGMENT [FONT 14]in case of PSIT Coe


Summer training Project Report is the one of the important part of MBA program, which has helped me to gain a lot of experience about practical application of my theoretical concepts, which will be beneficial in my succeeding career. I express my sincere gratitude to my industry guide [Guide Name], [Designation] for their guidance, continuous support & cooperation throughout my project without which the present work would not have been possible. I am obliged to staff members of (Company Name), for the valuable information provided by them in their respective fields. I am grateful for their cooperation during the period of my assignment. With an ineffable sense of gratitude I take this opportunity to express my deep sense of indebtedness and gratitude to Dr. N. K. Singh, Director PSIT.coe and Dr. S. L. Shukla, Director Academics along with Dr. Atul Kumar Agarwal, Professor and Head of Department in Business Administration, for their encouragement, support and guidance in carrying out the project.

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I am very much thankful to, my Project Guide [Guide Name], [FacultyBusiness Administration] for their interest, constructive criticism, persistent encouragement and untiring Guidance throughout the development of the project. It has been my great privilege to work under his/her inspiring guidance. I am also thankful to my Parents and my friends for their indelible Co-operation for achieving the Goal of this study. [FONT 12 AND DOUBLE SPACING]

EXECUTIVE SUMMARY [FONT 14]


It has become customary to conclude the research report with a very brief summary, resting in brief the research problem, the methodology, the major findings and the major conclusions drawn from the research results.

Max up to 2 pages which should include the above said the points.

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CONTENTS

1 CHAPTER 1 1.1 1 1.2 3 1.3 6 1.4 13

1-30

2 CHAPTER 2 3 CHAPTER 3 90

31-60 61-

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4.CHAPTER 4 130 5.CHAPTER 5 140

91-

131-

Notes: 1. All pages numbered. Number should be at bottom right of the page. 2. No Header and Footer. 3. Dont use multi-colour in graph or chart unnecessarily.

List of Tables:

Table No. 1 2 3 4 5 6 7 8

Title No. of employees in Organization XYZ

Page No. 94

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List of Figures:

Figure No. 1 2 3 4 5 6 7 8 9

Title Sales figure of XYZ organization for 2012-13

Page No. 98

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List of Abbreviations:

S No. 1 2 3 4 5 6 7 8 9

Abbreviated Name CRM EPS Earnings Per Share

Full Name Customer Relationship Management

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CHAPTER 1
INTRODUCTION

Brief profile of the Industry including its current status from which the company belongs

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CHAPTER 2
COMPANY PROFILE
Following aspects need to be covered in the first chapter in order to know the company profile: 1. Name of the firm/company, its complete address along with telephone numbers, email address, website name. Mention whether local, national or multinational. If national/multinational, give location & address of the registered office and geographical areas of operation of the company. Company history. 2. Explain the nature of the Organization and its business

(service/production/trading etc), i.e., type of industry & business in which the company is operating. Mention specific functional area, if any, such as marketing, finance, HR, logistics etc, in which the company is operating. 3. Companys vision & mission. 4. Product/ service range of the company. 5. 6. Organization structure of the company. Market share & position of the company in the industry.

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PART-II CHAPTER 3
1. Introduction:
It should include (a) Meaning of the concept, ie, Job Satisfaction, Consumer Satisfaction, Working Capital Management, (b) Rationale for choosing the topic/problem under study, (c) Implementation strategy of concept in your present study.

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2. Objectives of Study: It should be pragmatic and consistent with the title of the
study and achievable during the course of study within the prescribed schedule. Students are advised to develop the objectives in consultation with their respective guides. The objectives must start with action oriented verbs. A sample of objectives is given below as example: 1. To examine the growth and development of telecom industry in India 2. To examine the various promotion strategies adopted by BHARTI AIRTEL. 3. To study the service provider (BHARTI AIRTEL) and their service quality in telecom sector. 4. To study the customer satisfaction of BHARTI AIRTEL customers. 5. To study the motivation and perception of customer towords service of BHARTI AIRTEL.

There should be Min. 4-5 Objective Statements

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3 Scope of Study: Scope of the study elaborate upon the relevancy of the practicle
implementation of data for the benefit for the organization keeping social aspect in mind. Scope for the above research objective may be as follows: In Todays scenario communication has become much faster day by day with the help of telecom, internet, media, etc.. 1. Today many organizations provide services in telecom sector. The proposed study will help to understand customer preferences and their satisfaction by the services provided by the BHARTIAIRTEL. which helps the organization to form various strategies and getting the results from marketing efforts. 2. The study also provides the insight for betterment of customer satisfaction and loyalty by which the organization (BHARTI AIRTEL) shall be benefitted to increase their share in market.

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LIMITATIONS
A Project report always contains a section devoted to limitations. These limitations are caused due to time and budget constraints, sampling limitations etc. This section should be thoughtfully prepared with the significant limitations stated concisely. IN POINTS Min 4-5 POINTS [FONT 12 AND DOUBLE SPACING] FOR EXAMPLE: 1. The study is confirmed to BHARTI AIRTEL customer and employee in Kanpur rural and urban

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2. The study to carried on at a time period and hence it is also influenced by prevailing factors during the period. 3. The study is the result of a sample size, considered to enable the smooth conduct and hence. it is not a total representation of whole 4. Human element factor in participation of research is one of influencing limitation factor

Research Design and Methodology

It must specify the following: Universe, Research design, Sampling Type, Sample size, Sample location, Data type, Instrument used, Analytical Tools, Hypothesis, Identified independent and dependent variables, [FONT 12 AND DOUBLE SPACING]

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CHAPTER-4
DATA ANALYSIS & INTERPRETATION

Raw data (primary or secondary) collected must be reduced to standard formats such as tables, charts, graphs, diagrams etc and is to be presented in this chapter. This chapter will include Decoding of data, Classification of Data, Tabulation of the data, Application of analytical tool(s), Use of graphs, Depiction of Bar diagrams, Histogram and its observation and inferences drawn. Proper titles, legends, scales, source (s) etc must be mentioned along with each diagram.

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After representation and analysis of data student must draw inferences. Students are required to discuss rational and logic for drawing inferences. For each inference, proper linkages are to be established either with the data analyzed or with the calculation (s) to be included in this Chapter. Wherever, calculations are to be carried out, it must be provided before drawing any inference. The inferences are to be presented in narrative form from each data set along with limitation (s) due to data insufficiency, if any.

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CHAPTER 5
SUMMARY AND CONCLUSIONS SUMMARY OF FINDINGS

After the completion of data analysis and Interpretation major finding of the research must be represented either in points or in paragraphs depending upon the type of problem.

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[FONT 12 AND DOUBLE SPACING] FOR EXAMPLE: In Growth Funds the Sharpe index performance in the year 2012 shows UTI Fund giving better result than other funds.

The main competitor of UTI is Supreme as they are having approx 14.78 % of share in the product.

CONCLUSION AND RECOMMENDATIONS


This section interprets the findings stated by correlating the different variables. The results are interpreted in the light of the problem being handled in the project and then draw significant conclusions. Recommendations will flow from these conclusions which will act as useful inputs to decision making. These recommendations should be feasible and practical. Either in points or paragraphs. [FONT 12 AND DOUBLE SPACING]

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FOR EXAMPLE: For the successful investment, the investors should focus on the following Investors should understand the basic elements of mutual fund investing and their affect on the potential value of the investments over the year. Investors should fix their objectives, risk level and have to assess the risk associated with the different funds; this would help to select the fund that meets their needs.

BIBLIOGRAPHY
WEBSITES:
For example: 1. http://www.nilkamal.com/Material_Handling/PP_Corrugated.aspx <URL should be pasted with date.

BOOKS:

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1. <Author name>, <book name>, <publication>, <edition and volume>, <page number>

Magazine Article:
1. <Author name>,<Article name>, <Magazine name>, <edition and volume>, <page number>

Newspaper Article:
1. <Author name>,<Article name>, <Newspaper name>, <edition and volume>, <page number>

Appendices

The appendices contain all the technical information. It could be in the form of exhibits, tables, instruments used for data collection and any other supporting document.

Students must attach the Questionnaire and any other tables what the used for their hypothesis testing.

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