AN ANLITICAL STUDY OF LOAN SCHEAMES OF ICICI BANK IN NAGPUR CITY.

INDEX

Particular Ch. no 1 2 Introduction Research Methodology a) Primary data b) Secondary data c) Objective of the study d) Significance of the study e) Hypothesis 3 Profile of the organization & definition of basic terms 4 Classification, Tabulation and analysis 5 6 Finding and conclusion Suggestions Appendix

Page no

1-

Questionnaire Bibliography

INTRODUCTION

A bank is a financial institution licensed by a government. Its primary activities including borrowing and lending money .For example bank are important players in financial market and offer financial services such as investment funds. ICICI Bank is India's second-largest bank with total assets of about Rs.1,67,659 crore at March 31, 2005 and profit after tax of Rs. 2,005 crore for the year ended March 31, 2005 (Rs. 1,637 crore in fiscal 2004). ICICI Bank has a network of about 560 branches and extension counters and over 1,900 ATMs. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management.

ICICI Bank set up its international banking group in fiscal 2002 to cater to the cross border needs of clients and leverage on its domestic banking strengths to offer products internationally. ICICI Bank currently has subsidiaries in the United Kingdom and Canada, branches in Singapore and Bahrain and representative offices in the United States, China, United Arab Emirates, Bangladesh and South Africa.

ICICI Bank's equity shares are listed in India on the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary

Receipts (ADRs) are listed on the New York Stock Exchange (NYSE). As required by the stock exchanges, ICICI Bank has formulated a Code of Business Conduct and Ethics for its directors and employees.

At April 4, 2005, ICICI Bank, with free float market capitalization of about Rs. 308.00 billion (US$ 7.00 billion) ranked third amongst all the companies listed on the Indian stock exchanges.

ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representative of Indian industry.

The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE.

After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI group's universal banking strategy.

The merger would enhance value for ICICI shareholders through the merged entity's access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payments system and provide transaction-banking services.

The merger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICI's strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments, particularly fee-based services, and access to the vast talent pool of ICICI and its subsidiaries.

In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.

The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmadabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking operations, both wholesale and retail,

Bank Deposits and Reserves The monetary base is created by the Fed when it buys securities for its own portfolio. Bank deposits themselves are not base money; rather they are claims on base money. A bank must hold reserves of base money in order to meet its depositors' cash withdrawals and to cover the checks written against their accounts. Reserves comprise a bank's vault cash and what it holds on deposit at the Fed, known as Fed funds. The Fed requires banks to maintain reserves of at least 10% of their demand deposits, averaged over successive 14-day periods. The Movement of Bank Reserves When a depositor writes a check against his account, his bank must surrender that amount in reserves to the payees bank for the check to clear. Reserves are constantly moving from one bank to another as checks are written and cleared. At the end of the day, some banks will be short of reserves and others long. Banks redistribute reserves among themselves by trading in the Fed funds market. Those long on reserves will normally lend to those short. The annualized interest rate on interbank loans is known as the Fed funds rate, and varies with supply and demand.

The reserve requirement applies only to the bank's demand deposits, not its term or savings deposits. Thus when a bank depositor converts funds in a demand deposit into a term or savings deposit, he frees up the reserves that were held against the demand deposit. The bank can then use those reserves in several ways. For example, it can hold them to back further lending, buy interest-earning Treasury securities, or lend them to other banks in the Fed funds market.

CONTROLLING THE FED FUNDS RATE The supply of reserves changes whenever base money enters or leaves the banking system. This occurs when the Fed buys or sells securities or when the public deposits or withdraws cash from banks. The demand for reserves changes whenever total demand deposits chance, which occurs when banks increase or decrease aggregate lending. The Fed controls the Fed funds rates by adjusting the supply of reserves to meet the demand at its target interest rate. It does so by adding or draining reserves through its open market operations. The Fed funds rate effectively sets the upper limit on the cost of reserves to banks, and thus determines the interest rates that banks must charge the public for loans. Bank interest rates influence the demand for loans, and thereby the net amount of bank lending. That in turn determines the liquidity of the private sector, which is important in

What is a Bank?

Finance is the life blood of trade, commerce and industry. Now-a-days, bank money acts as the backbone of modern business. Development of any country mainly depends upon the banking system. The term bank is derived from the French word Blanco which means a Bench or Money exchange table. In olden days, European money lenders or money changers used to display (show) coins of different countries in big heaps (quantity) on benches or tables for the purpose of lending or exchanging.

1. Dealing in Money

Bank is a financial institution which deals with other people's money i.e. money given by depositors.

2. Individual / Firm / Company

A bank may be a person, firm or a company. A banking company means a company which is in the business of banking.

3. Acceptance of Deposit A bank accepts money from the people in the form of deposits which are usually repayable on demand or after the expiry of a fixed period. It gives safety to the deposits of its customers. It also acts as a custodian of funds of its customers. 4. Giving Advances A bank lends out money in the form of loans to those who require it for different purposes. 5. Payment and Withdrawal A bank provides easy payment and withdrawal facility to its customers in the form of cheques and drafts; It also brings bank money in circulation. This money is in the form of cheques, etc.

RESEARCH METHODOLOGY

Research is commonly known as search for knowledge. It can be define as search for systematic knowledge. Research is scientific and systematic investigation in related to specific aspect. It is a movement from known to unknown. Research is considered are careful investigation or inquiry to find out new fact in branch of knowledge. It is an original contribution to the existing stoke of knowledge make for its advancement. Therefore research is systemize effort acquire new knowledge.

This step is one of the most important step. The choice of the research design depend mainly on the depth and extend of data required cost and benefits, urgency and time required for completing it. The research design provides the blueprints of research work. The research design indicate the method of research I:e the method of data collection, the instrument of research.

The method of data collection depends on what kind of data is required for the study. If readily available data secondary data is available primary should be collected. There are different methods of collecting primary data observation method and survey was conducted by getting questionnaire, filled by respondent.

PRIMARY DATA

Primary data are though which are originally collected from first time for data original a determine purpose by an investigation such data are original in character and are generated in large number of service. For example:- Data obtain the population census primary data is generated when particular problem in hand is investigation by research complying main questionnaire, personal interview , observation in project. Primary data is generally collected by means of survey and questionnaire. Research is totally based on primary data. Research has been done by primary data. Good decision required good data. Just as researcher must carefully evaluate the quality of secondary information they also must take great care while collecting primary data to assure that it will be relevant, accurate ,approaches ,observation, experience, asking question to the customers by using structural questionnaires to get respond from the respondent.

Interview and questionnaires Executives 10 Customers 35

BRANCH NAMES AND NAMES OF BRANCH MANEGER.

BRANCH OF INDUSTRIAL CREDIT AND INVESTMENT CORPORATION OF INDIA LIMITED.

1. ICICI BANK, CIVIL LINE. (SANDIP JAISWAL)

2. ICICI BANK, MAHAL BRANCH. (JAY PRAKASH)

3. ICICI BANK, DHARAMPETH BRANCH. (SUDHIR ZADE) 4. ICICI BANK, DANTOLI BRANCH. (NITIN AGRAWAL) 5. ICICI BANK, WARDHAMAN NAGAR

SECONDARY DATA
Secondary data can be used only for the reference. Secondary data of ICICI can be collected through various Studies, Internet, Websites, Journals, Interacting through various people, and the candidate of ICICI. It is second hand information. Information that already exists somewhere has been collected for another purpose. Researcher usually starts by gathering second data. The company internal data base provides a good starting point. However the company can also top a wide assortment of libraries to Govt. and business publication. Secondary data mainly comprises of commercial data services online database service internet data sources Source through which secondary data can be collected by Management Books: - Books are written by and for a variety of authors and audiences respectively. These are providing very in depth coverage and knowledge .Books can present multiple view point which help in research of study Policies / monthly reports of organization

Policies or reports of the organization provide the data which is useful to the research study Website of the banks Websites of the banks provides information of ICICI bank for knowing the better way. INTERNET Internet is an array way of whole information source and Varity of format. .

OBJECTIVE OF THE STUDY

1) TO study about the bank :-- first objective of the study is to study about the banks standard , position & market share

2) To study different credit schemes of ICICI bank: - Because of studying different credit schemes of ICICI we help to understand the comparisons between the ICICI credit schemes or SBI credit schemes.

3) To compare the various schemes of ICICI bank with other banks:-Objective study helps us to compare the various things which we want to compare in that project file we compare bank profit. 4) To study level of customers satisfaction of ICICI banks:-The objective of study of bank we studied for knowing the level of customer satisfaction. In bank for it helps to improvement of bank.

5) To study bank loans schemes of the other banks with ICICI bank :-Every bank has its own loan or credit schemes it objectively study of various schemes helps customer to select the better plan. 6) To study the different scheme of loan schemes on car loan:-As we define its the study of the plan of the car loan schemes of ICICI bank.

7) To study the interest rates of Fixed Deposit for the same period of the two banks:-In the project the customer observe firstly compare the interest rate of fixed deposit the saving.

8) ) Determine the transparency of fees charged in the context of having and using a current bank account

9) Compare price for the service linked to a current account:-The study compare the price of service mean, the price of interest rates is power than fixed deposits rates.

10)

TO study the market share of bank:-- to study about the market share

of ICICI bank is another important objective in that case the customer search.

IMPORTANCE OF THE STUDIES

1) The studies help to have analytical study of the various credit schemes of ICICI bank.

2) The study helps to know the level of customer satisfaction:-the banks want to satisfy customer for make more customers and for goodwill of bank.

3) The study helps to know the market share of ICICI bank in comparison with two banks:-Every bank has its own share in market. In important of study it helps to make companies. In the two banks for its own safety of money.

4) The processing time taken by the ICICI banks in comparison of other bank for same kind of the loan schemes can be known:-Whenever the customer of banks goes to deposit or withdraw of money the bank takes same processing time to complete transaction. Generally the private banks take less time. In companion of government ruled bank. 5) It also helps to know the comparative position of the various facilities provided. 6) It helps to check current position of bank in financial market:-The financial market of India it has the graph for field. It has the graph of banks, that graph shows the position of status of current year in financial market.

7) The studies helps to compare the difference between two bank ratios: - The comparison of two bank ratio helps customers for invests their mo ney in the different schemes.

8) Study is important for changing bank reserves ratio in Reserve Bank of India:The RBI creates the reserve ratio on banks for controlling the money flow in market.

9) It helps to comparing the difference of fixed deposits by other banks and to discover the new credit schemes for banks.

10)It helps to understand the economic ratio of country.

HYPOTHESIS

ICICI has better credit schemes in comparison of any other privet bank ICICI gives better service than any other private bank. ICICI interest rate on fixed deposits is higher than interest rate of any other private bank. People have more trust on ICICI bank in comparison of any other private or commercial bank. Industrial credit Investment Corporation of India have wide network in all over world. ICICI provides loan facility for every group of people.

COMPANY PROFILE OF THE ORGANISATION & DEFINATION OF THE ICICI BANK

DEFINITION OF ICICI BANK

ICICI BANK is Indias largest private bank and the second largest bank in the country. ICICI Banks has total assets of about Rs.125.229 corer, a network of over 450 branches, and about 1790 ATMs. ICICI Banks offer a wide range of banking products and financial service to corporate and retail customers though a variety of delivery channels and though its specialized subsidiaries and affiliates in the areas of investment banking, life and non life insurance, venture capital and assets management. ICICI Banks equity share are listed in India on stock exchanges at Kolkata and vadodara, the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE)

COMPANY PROFILE OF ICICI

ICICI bank is private sector bank. ICICI bank, the second largest banking institution in India. ICICI bank was established in the year 1995 see the poor as a lucrative customer class critical to the future of the company. I think we have to recognize a whole lot of potential is going to come

out of the bottom of the pyramid, CHANDA KOCHHAR, the Executive Director of retail banking for ICICI bank. ICICI deems the nearly 400 million impoverished people of India as a huge market with real economic potential and commercial viability. In fact , the mission statement of the social Initiatives Groups within ICICI Bank is to identify and support initiatives designed to improve the capacities of the poorest of the poor to participate in the largest economy, Also there is a widespread belief within ICICI that poor do pay for the services render to them and passive beneficiaries. With this ideas ingrained as a core belief, ICICI Bank has focused their resources and creative thinking towards innovatively serving the bottom of the Economic Pyramid.

Also it is the largest new generation Bank in terms of branch network. ICICI Bank Ltd a scheduled commercial Bank was promoted by ICICI (One of the leading Financial Institution established in 1955 at the initiative of Govt. of India and World Bank) in the year 1994.

The ICICI Bank has grown at very fast pace to meet the demand of its clients in line with our expectations. ICICI Bank offer a wide range of product to meet the specific need of every segment of the society starting from youngster account meant for children in age group of 0-18 to special product for senior citizen. In the same way it had a product for special category of customer.

These initiatives, though great of the development of the India countryside .ICICI, however viewed these reforms as an opportunity. K. V. Kamath, CEO and Managing Director of ICICI Bank, stressed that ICICI wants to lend in a

sustainable way to rule India. ICICI took a proactive approach when entering the retail banking sector not only to satisfy the RBI regulation but also to go above and beyond.In the true ICICI style, we said if we have not acquired this initiative, let us see in what way we can actually make this initiative truly scalable.With the entrenched corporate philosophy that the rule market is become the engine for future growth, ICICI began looking at how rural banking could be down profitably. ICICI Bank started as a wholly owned subsidiary of ICICI Limited, an Indian financial institution, in 1994. Four years later, when the company offered ICICI Bank's shares to the public, ICICI's shareholding was reduced to 46%. In the year 2000, ICICI Bank offered made an equity offering in the form of ADRs on the New York Stock Exchange (NYSE), thereby becoming the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE. In the next year, it acquired the Bank of Madura Limited in an all-stock amalgamation. Later in the year and the next fiscal year, the bank made secondary market sales to institutional investors. With a change in the corporate structure and the budding competition in the Indian Banking industry, the management of both ICICI and ICICI Bank were of the opinion that a merger between the two entities would prove to be an essential step. It was in 2001 that the Boards of Directors of ICICI and ICICI Bank sanctioned the amalgamation of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank. In the following year, the merger was approved by its shareholders, the High Court of Gujarat at Ahmadabad as well as the High Court of Judicature at Mumbai and the Reserve Bank of India. Present Scenario ICICI Bank has its equity shares listed in India on Bombay Stock Exchange and the National Stock Exchange of India Limited. Overseas, its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE). As of December 31, 2008, ICICI is India's second-largest bank, boasting an asset value of Rs. 3,744.10 billion and profit after tax Rs. 30.14 billion, for the nine months, that ended on December 31, 2008. Branches & ATMs

ICICI Bank has a wide network both in Indian and abroad. In India alone, the bank has 1,420 branches and about 4,644 ATMs. Talking about foreign countries, ICICI Bank has made its presence felt in 18 countries - United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The Bank proudly holds its subsidiaries in the United Kingdom, Russia and Canada out of which, the UK subsidiary has established branches in Belgium and Germany. Products Personal Banking

&

Services

Deposits Loans Cards Investments Insurance Demat Services Wealth Management

COMPANY HISTORY OF ICICI BANK

< << <<< HISTORY >>> >> >

To understand about this big bank, we need to understand how it became so big a force to reckon with. ICICI (Industrial Credit Investment Corporation of India) promoted the ICICI bank in 1994 with its stake reducing to 46% after the IPO in 1998. ICICI is a well-known name in India along with IDBI and was formed in 1955 at the initiative of the World Bank, Indian Government and Indian Industries. Both of these institutions have an exceptional brand-image and one of the highest possible ratings from CRISIL and other rating organizations. ICICI can be considered an oligopolistic corporation along with IDBI (please M2M me, if you want to discuss this!). ICIC listed in NYSE in 2000. In 2001 it underwent a tight marriage with Bank of Madura in a stock-only amalgamation. This was a tough marriage and I guess they are still suffering from this hiccup, which kind of substantiates their mediocre performance today, in my perspective. This and the merger with the ICICI Corporation have caused some management strain and some tough merger time. I could only wish they come over this and serve the customers in a better manner.

< << <<< MY ASSOCIATION >>> >> >

I first became an ICICI bank customer in 1998 when I became an NRI customer. Things were rather mundane and normal. Compared to the other big nationalized banks and Citibank, I felt ICICI Bank was the best and got some great feedback from friends and relatives alike. My initial relationship was excellent. This continued till 2001. All the facilities were of the highest grade. Their email follow-ups, request resolution, customer service and everything they served were

of the highest grade. They also baffled me by calling me overseas with regard to certain transactions and request. So, I would have given a 5 star rating in 1998.

INFORMATION INVESTMENT

ABOUT

INDUSTRIAL OF

CREDIT FOR

CORPORATION

INDIA

EDUCATION LOAN IN INDIA

GROWTH OF THE FIRM IN DURATION OF 2009-2010

New Delhi: After having raised its ratio of low-cost deposits and pared unsecured loans, ICICI Bank plans to grow its balance sheet size by 15% in 2010-11, improving upon this years flat growth. The bank would continue to grow its retail loans portfolio, project finance and working capital loans but would see the share of unsecured loans shrink, CEO & MD Chandra Kocher said at the Idea Exchange programmed of The Indian Express on Monday. She said the banks asset base will increase in 2010-11, with the pick-up in investments and credit demand in the second half of the next fiscal. My estimate is that in these businesses (home, car loans and project and working capital finance) that we want to grow, we will be able to achieve 20-22% growth. Because some parts (unsecured loans and credit card) of our balance sheet will come down, net-net we may grow at 15% in the...

ICICI BANK EDUCATION LOAN

ICICI Bank Educational Loan Schemes ICICI Bank will provide an Educational Loan Tat will cover the entire course fee as well as supplementary expenses. {Such as course material , boarding and loading expenses} as stipulated by the Instituted {approx Rs 2 lac }

LOAN AMOUNT Study Abroad MIN Rs 50,000 MAX Rs 4,00,000 Study INDIA MIN Rs 50,000 MAX Rs 4,00,000 Loan Purposes Fee payable to college / Hostel. Examination /Library /Laboratory fee. Purchases of books / equipment / instruments. Caution Deposit / building fund.

Travel expenses / passage. Purchase of computer. Course Graduations Loan Type Team loan Rate of interest Rate of interest charged is 14.75 % {Might be revised shortly.} Post Moratorium period Students can have the option of repayment period which start post moratorium period of 2 years, 3 years, 4years. Monthly Installment after the moratorium period For 2 yrs tenure will be Rs 9674 /- beginning from 19 month to 42 months. For 3 yrs tenure will be RS 6909 /- beginning from 19 month to 54 months. For 4 yrs tenure will be RS 5541 /- beginning from 19 month to 66 months. Processing Fee:-There will not be any processing fee. For closure charges:- There are no charges for fore closure the loan.

HOW TO APPLY The student needs to apply at the nearest ICICI Banks branches which distributed loan for his Domicile along with the letter from the institute detailing his confirmation of admission and course fee along with the other mandatory document. ICICI Bank will require a letter from ICICI Prudential Life Confirming that the students will get the absorbed under the payroll of the company.

Mandatory document; Pre sanction a) Document of applicant; Loan application form duly filled. Letter from institute confirming the admission of the candidate with stipulated fee and other charges for completing the course. Letter from ICICI Prudential Life Confirming that students will get absorbed under the payroll of ICICI Prudential Life. ID proof {Driving License / passport /pan card etc}. Permanent address Residence proof {Ration card / Utility bill}. Qualification proof Mark sheet of graduation, 12th and 10th STD. Signature proof {Driving License / passport /pan card etc}.

ICICI CAR LOAN

ICICI Bank offers wide variety of Loans Products (Home Loan, Credit Card, Loan Against Property , Car Loan and online loans) to suit your requirements. ICICI Banks Personal Loans are easy to get and absolutely hassle free. With minimum documentation you can now secure a Loan for an amount up to Rs.15 lakhs.

Features and benefits of ICICI Personal Loan 1. No Hidden cost 2. Low Personal Loan Interest Rate. 3. Fast processing 4. Attractive rate of interest 5. No security/ no guarantor required

Eligibility Criteria for ICICI Personal Loan Eligibility Criteria Age Annual Income Loan Amount Offered Salaried 25 yrs -58 years Rs 1,44,000 (p.a)

maximum to 15 Lacs

Tenure

12 - 60 months

Current Experience Minimum 1 year Current Residential Status Documentation

Minimum 1 year

1) Latest 3 months Bank Statement (where salary/income is credited) 2) 3 Latest salary slips 3) Proof of Continuity current job (Form 16 / Company appointment letter ) 4) Proof of Identity (any one)Passport / Driving License / Voters ID / PAN card / Photo Credit Card / Employee ID card 5) Proof of Residence (any one) Ration Card / Utility bill / LIC Policy Receipt 6) Proof of Qualification Highest Degree (for Professionals / Govt employees)

Available Products of ICICI Bank are: ICICI Personal Loan ICICI Home Loan ICICI Car Loan ICICI Credit Card

Head Office: ICICI Towers Bandra Kurla Complex, Banda (EAST) Mumbai- 400051 INDIA Disclaimer : Please note that the interest rates and eligibility criteria given here are based on the market research. To enable the comparisons certain set of data has been reorganized / restructured / tabulated .Users are advised to recheck the same with the individual companies / organizations. This site does not take any responsibility for any sudden / uninformed changes in interest rates Eligibility You can avail of an ICICI Bank Personal Loan if you have an ICICI Bank salary account and if you meet the following criteria:

Criteria* Age Net Salary Eligibility

Salaried 25 yrs. - 58 yrs. Net monthly income - Rs. 20,000 p.m. Employees of Public Ltd. companies, Private Ltd. companies, Government companies or MNCs.

Years in total job / profession

2 Year

Years in current residence

1 Year

------------------------------------------------------------------------------------------------------------------------------------

ICICI HOME LOAN One of the largest Home Loan financing companies is ICICI Bank Home Loan. The attractive rate of interests, simple documentation & fast processing makes the customer to take the Home loan from them

ICICI Bank Home Loan offers you Home Loan for following purposes 1. Home Loan- If you want to purchase a new home then you can apply individually or jointly. 2. Home Improvement Loan- For your home improvement you can take the Home Improvement Loan from ICICI Bank. 3. EMI Under Construction- EMI Under Construction helps you to make payments in EMI, in a partly sanctioned loan for an under construction project.

4. Balance Transfer-ICICI Bank Home Loan gives you facility to transfer your running loan from an other Bank 5. Top-Up Loan- ICICI Bank Home Loan facilitates the Top-Up Loan, an additional funding against the security of your property.

Features & Benefits of ICICI Bank Home Loan Attractive Home Loan Rates. No charges on part pre-payment of your Home Loan Top Up & Home Improvement Loan facility available on existing Home Loan Home loan amounts suited to your needs. Home Loan tenure up to 25 years. Simplified Documentation. Doorstep Delivery of home loan papers. Sanction approval without having selected a property. Free Personal Accident Insurance policies. Insurance options for your home loan at attractive premium

Current Home Loan Interest Rates of ICICI Bank Home Loan Loan Schemes ICICI From 30 Lacs to 50 Lacs 8.25% (Upto Mar

Up to 30 Lacs

Above 50 Lacs

8.25% (Upto Mar

8.25% (Upto Mar

Bank Home Loan

31,2011) 9.25% (from Apr

31,2011) 9.25% (from Apr

31,2011) 9.25% (from Apr

1,2011 - Mar 31,2012) 1,2011 - Mar 31,2012), 1,2011 - Mar 31,2012), 9.25% 9.25% 9.25%

Documentation required for ICICI Bank Home Loan Salaried Age Income Loan Amount Offered Tenure Current Experience 21years to 65years Rs.1,44,000 (p.a) Self employed 21years to 65years Rs.1,50,000 (p.a)

2,00,000 1,00,00000

2,00,000 - 2,00,00000

5years-20years

5years-20years

1years

3years

0.5% of loan amount as Processing Fee Administrative Fee or Rs. 2,000, whichever is higher Documentation 1) Application form with

0.5% of loan amount as Administrative Fee or Rs. 2,000, whichever is higher 1) Application form with

photograph 2) Identity & residence proof 3) Latest salary slip 4) Form 16 5) Last 6 months bank statements 6) Processing fee cheque

photograph 2) Identity & residence proof 3) Proof of business existence 4) Profile of the Business 5) Last 3years ITR 6) Last 6 months bank statements 7) Processing fee cheque

ICICI PERSONAL LOAN ICICI Bank offers wide variety of Loans Products (Home Loan , Credit Card , Loan Against Property , Car Loan and online loans) to suit your requirements. ICICI Bank Personal Loans are easy to get and absolutely hassle free. With minimum documentation you can now secure a Loan for an amount up to Rs.15 lakhs.

Features and benefits of ICICI Personal Loan 1. No Hidden cost 2. Low Personal Loan Interest Rate. 3. Fast processing 4. Attractive rate of interest 5. No security/ no guarantor required

Eligibility Criteria for ICICI Personal Loan

Eligibility Criteria Age Annual Income Loan Amount Offered Tenure

Salaried 25 yrs -58 years Rs 1,44,000 (p.a)

maximum to 15 Lacs

12 - 60 months

Current Experience Minimum 1 year Current Residantal Status Documentation

Minimum 1 year

1) Latest 3 months Bank Statement (where salary/income is credited) 2) 3 Latest salary slips 3) Proof of Continuity current job (Form 16 / Company appointment letter ) 4) Proof of Identity (any one)Passport / Driving License / Voters ID / PAN card / Photo Credit Card / Employee ID card 5) Proof of Residence (any one) Ration Card / Utility bill / LIC Policy Receipt 6) Proof of Qualification Highest Degree (for Professionals / Govt employees)

Classification Of Banks

1.) Definition Of Banker

A banker has been defined as a dealer in capital, or, more properly, a dealer in money. He is an intermediate party between the borrower and the lend.This definition applies to a banker who deals with the money of others; but he Often lends his own money, and when thus acting he is one of the two original parties. A public or incorporated bank, like a banker, receives and lends money. it always has a capital of its own to lend. Besides the money or deposits of Individuals.

2). Classification

Of Banks

Banks may be private, and public or incorporated banks. A private bank belongs to one or more individuals. When several are associated, as often happens, they are related as partners, and the law applying to partnerships applies to them. Some of the oldest and largest banking houses are private banks. Rothschild & Co. have long been known in every part of the mercantile world. Private banking is the

oldest form of conducting the business of banking, and records exist of banking transactions among the Assyrians.

3). Further

Classification Of Public Banks

Public or incorporated banks are divided into state and national banks. The latter exist by virtue of national laws; the former by the laws of the different states. State banks are again divided into banks of discount and deposit, savings banks, and trust companies. On more division may be noticed. State banks may exist by special acts or laws, celled charters; or by general laws, whereby every bank thus organized possesses the same rights and liabilities. Twice in on history the national government has established by charter for a period of twenty years a bank with branches; from 1791 to 1811, and from 18 16 to 1836. An attempt was made during president Tylers administration to establish another, but he vetoed the bill, and this was the last serious attempt to found such an institution. lt has been proposed on several subsequent occasions, but on bill has ever been prepared and advocated in Congress. National banks that have relations more or less close with their respecters. Governments exist in France, Spain, ltaly, Austria-Hungary, Belgium, Russia, and other European countries. Several state banks also have been founded in our own country, closely identified with the state of their origin, especially the state banks of Ohio. Illinois and Indiana.

4). Banks

Created By Special Charter

Many state banks exist by virtue of special charters granted by the legislature. This was the original mode of creating banking institutions. But the difficulties in obtaining them were often great. First, they were costly, as the legislature would not grant them until after healing or inquire, eon-ducted like a legal trial before a committee composed of members of the legislative body, for the purpose of acre mining whether the proposed bank would be a public benefit. Second, charters could be granted only when the legislature was in session; consequently, if individuals wished at any other time to organize a bank, they were obliged to wait until that body convened. Third. the granting of them was a prolific source of corruption. Applicants often sought to obtain questionable privileges, which were secured by paying a heavy price. Many a conscienceless legislator knew the worth of his vote. Continue to: The thirty thousand banking institutions in the United States may be classified according to the following principles : 1) Legal status , 4) customers control, 2) economics function , 5) territorial activity, 3) operating method

As It has not been mandatory until recent years for bankers to secure the authority of law before beginning to operate their business, there are still many private or unincorporated banks. However, the vast majority are chartered under the laws of the various states or the national government. So in a general way banks may be grouped as either private or public. These terms, of course refer only to the subject of incorporation and imply no difference in ownership, for American banks are universally operated by private capital , One exception is the

Bank of North Dakota, which is operated by state funds and is therefore a publicly owned enterprise. Public or incorporated banks exist by virtue of chargers either passed as special acts of a legislative body or issued under the general incorporation laws of the government. In the United States the granting of special charters soon gave way to a system which permitted any group of individuals to enter the field of banking if they complied with the regulations of the general incorporation law. Such a statue was enacted first in New York and was later copied by Western States, Finally in 1963 Congress provided for the federal chattering of banks under a general law known as the National Bank Act. A second classification of banks rests upon the economies function which they perform. One class of financial institution gathers the savings of the community and provides business enterprises with permanent capital represented by stocks, bonds. or notes. A Considerable part of these funds will be applied to erecting factories, extending railways, and developing other permanent aids to production. Investment banks supply industry with these long term funds, while on the other hand commercial. Banks to a large extent furnish short term credit, enabling the business man to purchase materials pay his employees, and meet his current expenses. A third basis for classifying banking institutions rests upon their method of operation. One group receives deposits and through them obtains the funds which it employs in making loans. Other banking institutions accepts no deposits, But finance business undertaking by acting solely in the capacity of middlemen between borrowers and lenders.

A Fourth basis of classification is based upon the control of the bank, it is usually operated precisely as an ordinary business enterprises, in which customers have no control over management, while the depositor may at times be a stock holder or even a director, he usually exercise no influence over the policies of the bank, Certain other institutions, however are co operative in nature and are designed to extend loans mainly to their own members, Banks may also be grouped as domestic or foreign, depending upon the territory in which they conduct their operations. These five methods of classification are by no means of equal significance, The legal structure of a bank execs small influence on the nature of its business for it matters little whether or not it is incorporated, As only a few banks are cooperative in nature, the question of customers control requires only brief attention, Also there is no essential difference in the nature of bank whether engaged in financing foreign or domestic business, Thus consideration need be give only to the economic functions and the operative method of baking institutions , They will all be briefly viewed in this chapter, while intensive study will later be given to the more important types, such as commercial, investment and savings banks and trust companies.

TABULATION

The data which was collected is processed and analyzed in accordance with the outline laid down for the purposes at the time of developing the research plan. Processing of data implies editing, coding, classification and tabulation of collecting data that they are amendable to analysis. Analysis refer to the consumption of measure analog with the searching for pattern of

GRAPH;--1

The above graph is on market share of ICICI bank HDFC bank & AXIES bank these graph is showing the market share caption of these privet sector banks.

MARKET SHARE 100%

ICICI BANK

HDFC BANK

AXISE BANK OTHER BANK

40%

20%

15%

25%

MARKET SHARE

ICICI BANK HDFC BANK AXISE BANK OTHER BANK

It is clear from above graph that the Industrial credit corporation of India has captured 40% market share.

GRAPH;--2

ANNUAL GROWTH OF PRIVET BANKS

2007-08 ICICI BANK HDFC BANK AXIES BANK OTHER BANK 12% 11.30% 10% 13% 2008-09 14% 13.90% 13.95% 10% 2009-10 18% 10% 12.85% 9.50%

5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 ICICI BANK HDFC BANK AXIES BANK OTHER BANKS 2008 2009 2010

The above graph show the annual growth of all private sector bank ;s and it is clear that the annual growth of the ICICI BANK is more than other private sector bank and its continually growing.

GRAPH;--3

INTREST RATE TABLE

[[

ICICI BANK

HDFC BANK

UTI BANK

OTHER BANK

INTREST RATE

9.00%

8.50%

8.00%

8.30%

Interest rate for 9.10% senior citizens CUSTOMER PREFERENCE 40%

8.70%

8.25%

8.60%

25%

15%

20%

9% 9% 9% 9% 9% 8% 8% 8% 8% 8% 7% 7% ICICI BANK HDFC BANK UTI BANK OTHER BANK 8.00% 8.50% 9% INTREST RATE

8.30%

The above graph is showing the INTREST RATE given by the bank of the class of people s , graph shows the interest rate of ICICI is higher than any other private banks interest rate and the customers preferences for choice of bank.

GRAPH;--4

GRAPH ON PUBLIC TRUST ON PRIVATE SECTOR BANKS.

ICICI BANK HDFC BANK UTI BANK OTHER PVT BANK CUSTOMER TRUST 45% 35% 28% 10%

PUBLIC TRUST ON BANK

15% 45% 25%

ICICI BANK HDFC BANK UTI BANK OTHER PVT BANK

35%

The above graph shows the public trust on privet bank and from above table it is clear that public have more trust on ICICI BANK in private sector banking.

GRAPH;--5

THE GRAPH ON SERVICE & CUSTOMER SATISFACTION

The following graph shows the customer satisfaction for the service given by banks to customers and it is clear from the following graph that ICICI bank gives good services to customer in comparison of other private banks. ICICI BANK HDFC BANK SERVICE& CUSTOMER SATISFICATION 40% 30% 20% 10% UTI BANK OTHER PVT

CUSTOMER SATISFACTION
ICICI BANK HDFC BANK UTI BANK OTHER PVT BANK

10%

20%

40%

30%

CHAPTER 5

FINDINGS AND CONCLUSION

FINDINGS