L.

ELAINE HARPER NUGENT

eharper@westga.edu

EDUCATION: Associate of Science Degree in Office Administration

West Georgia College - March 1989
(additional course work toward Math/Computer Science B.S. degree)

EMPLOYMENT: University of West Georgia August 1993 – Present

Institutional Research Analyst II (July 2005 – present)
Institutional Research Analyst I (June 2000 – June 2005)
Institutional Research Assistant (February 1998 - June 2000)
Staff Assistant - Institutional Research (June 1995 - January 1998)
• Generating, collecting and updating data in support of on-going and special research
projects and ad hoc data requests from the President, Vice Presidents, Deans, Directors,
faculty and others.
• Draft institutional research summaries, reports, data displays, and correspondence.
• Provide computer programming and data entry services for file creation and statistical
analysis for institutional research projects.
• Utilize various software packages and information systems, including SAS, Banner,
Netscape, Netscape Editor for web page creation and maintenance, Microsoft Excel, and
Word.

Senior Secretary to the Coordinator of Sponsored Operations and the Assistant Budget
Director through the Director of Budget and Research Services. (August 1993 - June 1995)
• Developed and maintained Sponsored Operations project files. Provided administrative
services for the Faculty Research Grant program. Assisted faculty and staff seeking or
utilizing grant funds.
• Developed and maintained a financial spreadsheet file on all Sponsored Operations
projects. Produced statistical reports using Lotus Symphony.
• Produced correspondence for the Sponsored Operations wing, the Budget wing and the
Director of Budget and Research Services.
• Provided coordination and secretarial services for various faculty senate and campus
committees.
These assignments require both direct and indirect contact with College administration, faculty,
and staff on a daily basis.

Keck & Wood, Inc. July 1989 - June 1993

Secretary to Ross Lynn, Associate Vice President - Carrollton Office.
• Composed and prepared business correspondence including surveying and engineering
proposals.
• Invoiced clients, processed payments received, and followed-up on past-due accounts.
• Reviewed and updated work in progress report and aging account reports.
• Processed employee insurance claims.
• Greeted and assisted visitors and telephone contacts including municipal, commercial,
and residential clients .
•. Produced and revised engineering drawings using AutoCAD.
 Carroll County Board of Education
April 1989- June 1989
(Temporary Position)
Secretarial Assistant to Kayleen Smith, Assistant Superintendent for Personnel.
• Received and classified personnel applications.
• Verified personal and professional reference data.
• Coordinated interview appointments.

Various waitress, office and freelance positions prior to 1989 and during intervals between
positions listed.

ADDITIONAL TRAINING AND PROFESSIONAL DEVELOPMENT:

• Southern Association of Institutional Researchers (SAIR) Conference, Little Rock, AK
(2007)
• Southern Association of Institutional Researchers (SAIR) Conference, Washington D.C.
(2006)
• NSSE Users Workshop – University of Central Florida (2005)
• Southern Association of Institutional Researchers (SAIR) Conference, San Antonio
(2003)
• SAS Report Writing: A Programming Approach – SAS Institute, Atlanta, Georgia (2001)
• Southern Association of Institutional Researchers (SAIR) Conference, Myrtle Beach, NC
(2000)
• IPEDS Train the Trainer Workshop – Clayton State University, Morrow, Georgia (2000)
• Stress Management For Women Seminar – Atlanta, Georgia (2000)
• Southern Association of Institutional Researchers (SAIR) Conference, Chattanooga, TN
(1999)
• CIR Revision Implementation Workshop – OIIT, Board of Regents, Athens, Georgia
(1999)
• SAS Programming II: Manipulating Data with the DATA Step– SAS Institute, Atlanta,
Georgia (1998)
• MS Excel 97 – State University of West Georgia Continuing Education, Carrollton,
Georgia (1998)
• Creating Web Pages – State University of West Georgia Continuing Education,
Carrollton, Georgia (1997)
• MS Excel for Windows Advanced – West Georgia College Continuing Education,
Carrollton, Georgia (1997)
• SAS Fundamentals: A Programming Approach – SAS Institute, Atlanta, Georgia (1996)
• Harvard Graphics – West Georgia College Continuing Education, Carrollton, Georgia
(1996)
• FOCUS Training for the Banner System – Clayton State College, Morrow, Georgia (1996)
• West Georgia College Quality Service Training Program (1996)
• Banner – General Person Module Training - West Georgia College, Carrollton, Georgia
(1995)
• West Georgia College Secretarial Conference (1995)