Curriculum Vitae

Miss Karen Martis

328 1st Floor D.R.Velkar Smriti Flat No 6 7th Road, Khar West, Mumbai 400052.
(T):+912226000032 ;(M) : +919930879938 (E): martis.karen@gmail.com

CAREER OBJECTIVE: To work in a dynamic environment as a professional Business Analystwhere my business knowledge, technical skills and work experience can provide a significant contribution to the companys continued success.

PERSONAL SUMMARY: An experienced, disciplined, and highly-motivated Programmer Analyst who has worked on a wide range of projects. An accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a verifiable track record in fields such as analysis and gathering, business process mapping and the development of interactive prototypes. Over 5+ years of experience in Information technology with expertise in Requirement Analysis, Application Maintenance, Functional Studies, Quality Reviews and Testing. Worked with AstraZeneca, Pfizer and Novartis at Cognizant Technology Solutions.

CERTIFICATIONS: Given Cognizant Certified Professional for SAS in 2009. Undergone Trainings for SAS mapping & Trained for BASE SAS Examination. ITIL V3 Certified in October 2012

TRAININGS Undergone AVM SBU trainings . Undergone & worked on Managed Services Project New Implementations. Also undergo trainings into CSI (Continual Service Improvement) & implementing in the project.

EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS:

Title of Degree with Branch MHRDM

School / College MET School of Management Welingkar College of Management St Andrews College of Arts, Science & Commerce St Andrews College of Arts, Science & Commerce Duruello Convent High School

Board /University Mumbai University

Year Of Passing 2010-2013

Percentage Results awaited of Semester 6 Passed 60% Passed 58%

DHRM Bachelors of Science in IT

AICTE approved Mumbai University

2009 2007

HSC (Science)

State Board

2003-04

56.13%

SSC

State Board

2001-02

68%

CAREER HISTORY: PROGRAMMER ANALYST COGNIZANT TECHNOLOGY SOLUTIONS. Responsible for analyzing the needs of the business and its customers and coming up with solutions to business problems. Involved in the management multiple small projects, using Excel, C2.0 (similar to Share point) to enhance the existing functionality and web pages for global clients employee share plans. Managing the work from initial request through estimation, approval, requirements, build and implementation.

Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-intrusive way. Implementation of new designs within the Business Operating Model. Involved in workshops / training / presentations. Assisting in the preparation of user and system test plans. Providing a link between the company, customer, the development team and any thirdparty regarding software functionality throughout the development cycle.

PROFESSIONAL EXPERIENCE: TECHNICAL: Knowledge of Expertise in System design and development required for business process. Having a thorough understanding of how IT interfaces with multiple functional groups within an organization. Ability to construct process models including data dictionaries and volume estimates. Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design.

MANAGEMENT:

Understanding service objectives and capturing business requirements through active listening & questioning techniques. Able to prepare written proposals, requirements specifications, invitations to tender and solution specifications. Able to identify business & systems process improvements from Big Picture to detail level. Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities.

KEY COMPETENCIES AND SKILLS: Experience preparing business requirements, working with use cases, business process modeling or data modeling, or preparing use-case or sequence diagrams. Knowledge and experience in life sciences industry. Analytical, problem-solving and critical thinking skills. Technical understanding of system being analyzed and how it affects the various business units. Good at handling and meeting deadlines. Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes. Able to work well with both internal and external clients.

Good presentation skills, and ability to communicate with various audiences, including end users, managers, and members of the IT team. Self-starter with leadership skills in order to take charge of or facilitate requirementgathering sessions. Strong attention to detail organizational skills. Quick learner who is easily able to learn new products, systems, applications and technologies.(AstraZeneca, Pfizer, Novartis)

TECHNICAL SKILLS: RELEVANT PROJECT EXPERIENCE ORGANIZATION: Project #1 Title: Client: Operating System: Tools: Team Size: Role: Period: PROJECT OBJECTIVE: To publish data & reports& to send the reports created to US FDA for final submission. PROJECT DESCRIPTION: Pfizer was a Pharmaceutical client & we were responsible for Publishing of Data before it finally goes to FDA. ROLE AND RESPONSIBILITIES: 2 years of experience as E-Publisher in Clinical Data Management. Proficient in Publishing Summary reports, Listings, Graphs, datasets, and CRFs of Clinical Trials for Phase 1 to Phase 4 studies. E-Publisher in Clinical Data Management. Pfizer. Windows XP. CITRIX, GDMS. 05. Team Member. January 2008- December 2009. COGNIZANT TECHNOLOGY SOLUTIONS

 Publishing reports to the client central repository for regulatory review as per FDA standards. Project #2 Title: Client: Project Type: Operating System: Tools: Team Size: Role: Period: Data Analyst. AstraZeneca. Analyzing of Data from CRF Den pages into RAVE application. Windows 7. RAVE, CRF DEN (AZ client network), CITRIX. 16. Team Member (Associate). December 2009-December 2010.

PROJECT OBJECTIVE: Responsible for providing technical support to customers in a dedicated mannercustomers who are diagnosing, troubleshooting, repairing and debugging complex systems and/or software. PROJECT DESCRIPTION: Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. - Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.- Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results Role and Responsibilities Experience in diagnosing and troubleshooting technical issues. Excellent communication and interpersonal skills. - Focus on customer satisfaction with the ability to provide problem resolution in a timely manner through reports generation & monthly client updates. CLIENT DESCRIPTION: AstraZeneca is one of the Leading Pharmaceuticals with its headquarters in Sweden & United Kingdom.

Project #3 Title: Client: Operating System: Team Size: Role: Period: Clinical & Safety Support. Novartis. Windows XP. 12. Supporter. December13th2010 Till Date.

PROJECT DESCRIPTION: Supporting Service request for Clinical & Safety project wherein I am currently supporting Global programming statistics (GPS II) application. PS II (Global Programming and Statistics) is a standard programming environment used by Clinical Programmers and Statisticians during development of programs to statistically analyzeclinical trial data. It is used as a repository for data imported from CT4 or external source (e.g. CROs) in SAS datasets and for generating outputs (e.g. tables, listings) which form part of a regulatory submission report. Providing support for WDCS (Which is used to upload data from external CRO, Labs,etc.), TMS, CREDI. Currently working on huge extraction of data across all tracks for all Applications. Creating Monthly Dashboards. Monthly SLAs which are missed. CLIENT DESCRIPTION: Novartis Pharma, Switzerland is a pharmaceutical organization which offers a wide range of healthcare products through its Pharmaceuticals, Vaccines and Diagnostics, Sandoz and Consumer Health divisions. Novartis operates across continents and is among leaders in life science domain.