Message

from
Mr. Shaukat Aziz, Minister for Finance

It is a matter of immense satisfaction that on

my initiative the Experts Advisory Cell has prepared a
comprehensive report on IT within a short period of
time. I am confident this would help in projecting the
policies of the Government with a view to finding ways
and means in meeting the challenges faced by this
sector.

Indeed, Pakistan’s strength lies mainly in its active and trained human
resources. It also has sizeable IT trained manpower, and if expanded with
prudence, it would help in improving the economy, generate job opportunities
and in turn positively impact the societal welfare. Thus viable and sustainable
policies have been and are being framed by the Government for attracting
investment and expertise to meet the ever increasing requirements of WTO and
of this sector.

To cope with the rapid advancement and changes in the technology and
marketing in IT sector, it is emphasized that its global development should be
kept under constant vigilance and continuous review to meet its challenges.

In the end, I hope the Experts Advisory Cell will continue its efforts to
establish close links with private sector and IT sector stakeholders of both public
and private sectors would continue to provide plausible and pragmatic
recommendations for its sustainable development.

(Shaukat Aziz)
Minister for Finance
May, 2004
 Message from
Minister for Industries and Production

Ministry of Industries and Production is playing its

significant role as facilitator for the economic uplift of
Pakistan by focusing on the dissemination of economic
/ industrial information which is tremendously beneficial
in the current knowledge based economy. Information
technology is the key tool for spreading this information
to the concerned users. The information technology
has converted the entire world into global village and
the national economies have emerged as globalized
economy.

Pakistan offers economically resilient opportunities in the field of information

technology. The country has made strides in this field in the last few years for its
promotion including massive reduction in bandwidth rates and materialization of
an infrastructure network. Far off places of the country have been connected to
the internet. Pakistani IT experts, with proficiency in English language and
commitment to their work, are among the most competent professionals of the
world.

“Prospects of IT Industry in Pakistan” is a commendable effort by the Experts

Advisory Cell (EAC) of Ministry of Industries and Production. The publication
highlights the current status of IT Industry in Pakistan, its salient features, growth
potential, Government’s role in IT sector development, available infrastructure,
status of hardware / software industry in Pakistan, software exports and
incentives offered by the Government for software exports, challenges / threats
to IT industry, opportunities in IT sector, recommendations and vision for the
future. The publication is also annexed with policies relating to IT sector and
other useful information.

Experts Advisory Cell (EAC) is the techno-economic arm of the Ministry which
assists in developing sectoral policies. EAC has developed expertise in sectoral
studies and has a comprehensive database of public as well as private sector
industries. EAC has made available all its major publications on its website. EAC
also has been conducting IT Training Courses for the Ministry, its corporations
and support organizations to help the Government in spreading IT culture in
Pakistan.

I am confident that this publication will help in identifying potential areas for
profitable investment. It is hoped that the users will find this publication
informative and useful.

(Liaquat Ali Jatoi)

Minister for Industries & Production
May, 2004
 Message from
Secretary
Industries & Production

I am delighted to see the document “Prospects of IT

Industry in Pakistan” compiled by Experts Advisory
Cell (EAC), Ministry of Industries and Production. It is
a step forward in identifying the potential area for
investment in IT sector of Pakistan.

Information technology is the key enabler of change

in today’s rapidly evolving business climate. This
technology has emerged as a very fast growing
sector in Pakistan. With continuous and concerted
patronage of the Government, there has been
unmatched development in IT infrastructure. IT
revolution has changed the life style of people throughout the world. It has
eliminated the geographical distances and due to advanced communication
facilities, the entire world can be viewed on computer screen by just a click of a
button. Pakistan has modern telecommunication system, highly skilled and
relatively cheap workforce. Sizeable investment is being made by the
Government in the IT sector and a huge chunk of this budget is meant for human
resource development and provision of enabling infrastructure. Ministry of
Industries and Production is determined to facilitate the industrial sector of
Pakistan including information technology.

This document is a timely and conscious effort towards highlighting the present
scenario of IT industry in Pakistan and potential areas for investment. This
publication provides a window of opportunity to both local and foreign investors to
assess and participate in the potential investment avenues of IT infrastructure
development projects planned by the Ministry of Information Technology.

I trust this publication of the EAC will provide the necessary assistance to
prospective entrepreneurs to invest in IT industry of Pakistan.

(Muhammad Javed Ashraf Hussain)

Secretary Industries & Production
May, 2004
 PREFACE

Information Technology (IT) has revolutionized the world by changing every aspect of
our life and life style. Very few areas of investment are as promising in potential growth
and economic reward as information technology. Information is the key to success and
future growth. IT is helping countries in economic development and it has tremendous
potential to usher economies in the state of prosperity and progress. The information
technology is also fast making seismic effects in society.

With rapid technological and economic innovations, the information revolution holds
inestimable promise for people in emerging economies. Developing countries like
Pakistan need a place where information on building an infrastructure, accessing social
services, organizing production and creating an investor-friendly environment can be
shared. Economic growth needs knowledge. The more knowledge is shared, the more
growth is generated. IT plays a key facilitator’s role in this respect. IT helps placing
public domains information and knowledge into interactive public domain through
Internet and other modern technologies. IT is strategically important because knowledge
and information based socio-economic structures are taking shape around the world.

Keeping in view the immense potential in Pakistan in the sphere of information

technology, President General Pervez Musharraf has taken personal interest to boost
the development of this strategic sector. He has been allocating generous funds to IT
Sector projects since he has come into power. The valuable efforts of Prof. Dr. Atta-ur-
Rehman, Minister for Science and Technology have strengthened the
telecommunication infrastructure and human resource development in the country. With
the consistent patronage of President General Parvez Musharraf and sincere efforts of
Prof. Dr. Atta-ur-Rehman, the information technology sector is now poised for take-off.

This Report includes information about IT in general, salient features, history, growth,
infrastructure (covering Software Technology Parks, telecommunication / Internet and
human resource), Hardware/ Software industry in Pakistan, Software exports, incentives
given by the Government, challenges / threats / opportunities, potential areas for
investment, recommendations for improvement and future vision. EAC appreciates with
gratitude various organizations for the cooperation and assistance it received in
compiling information for this Report. EAC anticipates that feedback will enable EAC to
produce a more comprehensive edition in future.

May, 2004 Experts Advisory Cell

info@eac.gov.pk
 IT INDUSTRY IN PAKISTAN

INTRODUCTION

Arguably, no area is as promising in its potential as information

Technology. Information is a key to success and future growth. Access
to right information gives decisive competitive advantage. Information
Technology is the key enabler of change in today’s rapidly evolving
business climate. This technology has emerged as the fastest growing
sector in Pakistan. During last 10 years, Pakistan has been developing
IT human resource and necessary infrastructure to cope with the
rapidly advancing IT world. Now the IT industry is in the take off stage
and is catching up with the regional and global industry.

IT is a diversified version of computer science. Now it is not

conventional keypunching, data storing, manipulation and report
printing. It is information collection, transmission, logging / recording,
intelligent decision-making and presentation in desired form at desired
place. Information generation may be by the living organs or electro-
mechanical devices / instruments and it may be regarding machine /
plant, health, weather, environment, space, finance, management or
administration for home, office, corporate or country.

The information technology or IT is revolutionizing the way, in which

we live and work. It is changing all aspects of our life and life style.
The digital revolution has given mankind the ability to treat
information with mathematical precision, to transmit it at very high
accuracy and to manipulate it at will. These capabilities are bringing
into being a whole world within and around the physical world. The
amount of calculation power that is available to mankind is increasing
at an exponential rate. Computers and Communications are becoming
integral parts of our lives.

A few decades back communication used to be between people – one

person to another. But now inanimate objects are getting into the act.
The changes in computer and communication add up to what is called
information or IT revolution. To survive in this information world one
must keep pace with these changes.

Pakistan is rich in human resources which constitutes the foundation

for any major IT initiative. Its population of 140 million includes highly
talented people, who have made their mark in various fields, including
Information Technology.
Pakistan's IT industry has everything you may need. A modern and
rapidly expanding telecommunication system, experts from various
disciplines, highly skilled and economical workforce - all this backed by
an unmatched investment package offered by the Government of
Pakistan. Already Pakistan based Software Houses and related services
companies are making an impact in the world of IT and it's only factual
because Pakistan offers the unbeatable combination of top quality
expertise at economical costs.

Pakistani IT industry is now ready for a major take-off based on its

initial success and we are preparing for a major boom in the coming
months when IT will become the engine of growth for the country's
economy and the overall IT horizon will become extremely attractive
from a business perspective. Instead of venturing into Information
Technology as a new business, Pakistan is deploying the technology to
improve its existing core business. Industrial automation and control is
the real time application of IT. It composes of input devices
(instruments), information processing and decision-making and
Human Machine Interface and network devices (PCs) and out put
devices (printing, cameras, relays or other audio / video instruments).
By deploying the strategic use of IT business potential, efficiency is
being increased.

Information Technology has three major components: hardware,

software and services. What Pakistan requires is a combination of an
enhanced level of IT in software and hardware development and to
exploit the real potential of growing internet environment along with
investment in the infrastructure. Pakistan has to identify the short and
long term goals and objectives that need to be achieved. The country
have people with technological skills and business acumen and they
are developing a strategic plan, policies and IT agenda.

Millions of dollars are being invested by the Government in IT,

majority being spent on human resource development and enabling
infrastructure provision. With 90% digitalized telecom infrastructure,
250 ISPs operating in major cities as well as remotest areas including
the mountain capital of Himalayas - Gilgit, 10,000 computer science
graduates being produced annually, strong international linkages
through expatriate Pakistani IT professionals working in Europe and
North America, connectivity with international sub-marine optic fiber
cable, domestic long distance optic fiber network, and deregulations
and incentives set forth for the telecom industry, Pakistan is in best
position to take on the challenges in the global market and offers
many exciting business opportunities.
 Historical Perspective

At the time of creation of Pakistan in 1947, there was no base of

Information technology in the country. The office work was carried out
manually and office documents were prepared on manual type-writers.
There was not even a single electric type writer. Post, telegram &
telephone department. “PT&T” established during British rule in 1885
was already working in the areas that came under the jurisdiction of
Pakistan. The fastest communication link available was through
telephone & telex. In 1957, Ali group, lead by Mr. Baber Ali set up a
company called “Packages Limited” in Lahore as Joint Venture with a
Sweden company. They started using IT for their office work. In the
initial period of 1960s, the import of computers was not open and it
used to take almost two years for a software company to get import
license from Government of Pakistan. This was one of the major
reasons for slow progress of IT in Pakistan. Moreover the custom
duties and other import taxes on computers/electronic items were very
high. It was an era of mainframe computers and prices of computers
were very high. Including the high import taxes, the purchase of
computers was out of the reach of Government departments.

In 1964, Water & Power Development Authority (WAPDA) took the

lead and established its computer center in WAPDA House, Lahore by
installing IBM-360 mainframe computer. At that time, International
Business Machines (IBM) was the biggest computer company in
Pakistan. The main commercial banks in private sector i.e. Habib Bank,
United Bank and Muslim Commercial Bank started acquiring computers
to manage their banking work. Quaid-e-Azam University Islamabad,
Atomic Energy Commission and University of Engineering &
Technology, Lahore and PIA-Karachi also acquired IBM Mainframe
Computers. IBM-360 & 370 Models of mainframe computers were
popular during 60s & 70s.A British computer company International
computers Limited (ICL), also started selling mainframe computers in
Karachi, Lahore & Islamabad. KPT, KESC, Karachi Gas, PNSC, IB, EAC,
AIOU & State Life Insurance Company were some of the organizations
who purchased ICL mainframe computers. National Cash Register
(NCR) was the 3rd biggest IT company in Pakistan to sell computers
especially the data entry machines. In 1977, the first private software
company “Systems Private Limited” was formed by “Packages Limited”
in Lahore. During 60s & 70s, the data was captured through punch
cards. In 1980s, the personal computers brought a revolution in
computing environment of Pakistan. The technology was miniaturized
and desktop computers were introduced having chipset technology.
Realizing the global revolution in Information technology, the
Government of Pakistan liberalized the hardware & software imports in
1985. The custom duties on electronic goods were reduced drastically
due to which personal computers flooded the hardware markets.
People started using personal computers in offices & homes. In 1990s,
the P.C Servers became stronger & stronger & started replacing Mini &
Main frame computers in offices. The Network technologies started
blooming & the Main frame & Mini computers started vanishing from
the offices and were replaced by P.Cs & P.C Server LAN environments.
In 1991-92, heavy custom duties on computers were completely
removed. The real quantum jump was experienced in early 90s which
can be termed as IT revolution in Pakistan. Satellite communication
technology was introduced. In 1991, 90% telephone lines were
converted to digital In 1995, Internet Service Providers (ISPs) started
providing Internet facility to Internet users & now there are more than
40 ISPs in operation all over the country providing internet facility to
more than 300,000 users.

During 2000, a lot of emphasis was given by the Government to IT

Sector. New IT educational institutes were opened & IT professionals
were hired to impart IT training in universities. Nationwide IT
seminars, forums, exhibitions & competitions were arranged to create
IT awareness among the people. Computers as a subject was
introduced in schools & colleges. Cyber Cafes were opened to create
awareness for Internet use. Telephone network was enhanced. In rural
areas, telecommunication facilities were provided through small
exchanges & PCOs. Links between Pakistan & other countries have
been improved significantly.
 Salient features of IT Industry in Pakistan

Some of the salient features of IT industry in Pakistan are:

Abundant human resource at economically affordable low cost.

Liberal foreign investment environment and market based

policies of the Government offering special incentives to players
in the IT industry.

Computer education program at all levels to ensure continued

supply of workforce.

Demonstrated ability to successfully execute offshore software

development projects by Pakistani IT companies.

Availability of modern data communication facilities, domestic as

well as international, in the private sector

Availability of cutting edge computer hardware and development

tools in Pakistan.

Low cost of starting up software business.

 Growth in IT Sector

The market of Pakistan today buzzes with IT activities and the current
boom in IT dates back to early ’96 with introduction of Internet which
opened up a communication channel between Pakistan and rest of the
IT world and there has been no looking back since. Not only the
Internet services a healthy and growing activity, the number of
companies involved in various facets of IT have outnumbered growth
in any other sector, which has had such a short life span of existence.

According to conservative estimates, there are about 300 software

houses based in Pakistan which are busy in developing and exporting
software to the developed world in areas as diverse as Database
management, Internet applications, E-commerce, CAD/CAM
management systems, etc. The fields in which these companies are
involved are virtually unlimited. More and more opportunities are being
thrown open to them every passing day as their skills, potential and
strategic advantages are getting accepted in major software markets
around the world including but not limited to USA, UK and the rest of
Europe, South Africa, Japan and Australia. But this is only the tip of
the iceberg, as vast potential still exists for the local IT industry to
become a formidable force in the global arena. The Government is
taking all possible measures to spur activity in the IT sector and the
framework is now more conducive than ever before for investments in
the sector.

The cost of Internet bandwidth of PTCL was reduced which has led to
reduction in Internet end user prices and improvement in quality of
service for the Internet users. Free Internet connections are being
extended to public sector Universities under an agreement with the
private sector ISPs and PTCL. To facilitate the private sector IT and
telecom industry and to enhance the investor’s confidence in the
Government, processing period for license applications in the
deregulated sector by the PTA has been reduced to 7 days from
several months. In order to deliver efficient IT infrastructure, PTCL
would now provide international bandwidth and Internet connectivity
to the ISPs and other corporate customers within 4 to 8 weeks.
Previously this connectivity used to take 4 to 12 months.

To promote Electronic Commerce in Pakistan, the State Bank of

Pakistan (SBP) has allowed the opening of Internet Merchant Accounts
within Pakistan, the first step towards E-Commerce. The Electronic
Transaction Ordinance, 2002 has been promulgated. This provides
legal recognition to digital signatures and electronic documents as well
as protecting intellectual property rights. A lot more than innovation is
required for strengthening the computer software industry.

The Pakistani IT industry centers on a strong national revolution

towards developing the country as a major player in the international
forum. Support programs from the Government coupled with an
established private sector are creating many opportunities for realizing
this goal.

IT professionals trained in a variety of disciplines from abroad and

locally are applying their innovative ideas to maximize the benefit
obtained from the information revolution. More and more international
companies are seeking solutions from Pakistani professionals to remain
competitive in the global economy.
 Projects Accomplished and in Pipeline

Government of Pakistan is very keen in the development of

Information Technology Sector in Pakistan. During last 3-4 years,
about 200 projects were approved for IT & Telecom sector. These
projects involve millions of rupees which the Government has
generously approved for the uplift of IT infrastructure in the country.
Key areas of these projects are summarised as under:

a. Training programs in Data Entry, Medical / Legal

Transcriptions, Java, Multimedia, Graphics, Animation and
Production
b. Training of Public Service Engineers / Scientists
c. Training of Federal Government Employees
d. IT based Medical Education
e. Training in Networking
f. Data Networking
g. Design & Development of virtual Private Network encryption
system
h. Scholarships / loan for students
i. Hiring of IT faculty
j. Strengthening of IT Universities / Institutions
k. Establishment of Computer Labs in Schools / Colleges
l. Establishment of virtual University
m. Development / Installation of Educational Intranet
n. Endowment funds for universities
o. Strategic studies
p. Design & Development of Multi-channel speech compression
system
q. Urdu Software Development
r. Open source system
s. Hospital Management and Geographical information system
t. Computerization of District Bar Courts
u. E-enablement of National Assembly / Senate
v. Website Development for Ministries / Govt. Departments
w. Establishment of software Technology Parks
x. Industrial Automation and information Networks
y. National / International Computer Exhibitions
z. Standardization of Pakistan Software Industry
 Infrastructure

Salient features of IT Infrastructure in Pakistan are as under:-

• Abundant skilled human resource

• 300 cities are on Optical Fiber

network.

• 1707 cities are linked with Internet.

• Bandwidth availability 610 Mbps.

• Bandwidth rates (US$ 480/Mbps) are

amongst the cheapest in the region.

• Software Technology Parks with:

1. Internationally competitive and highly

subsidized rental rates

2. Availability of different grades of

office space to suit the varying needs
of tenants

3. Availability of reliable bandwidth,

utilities and administrative / Network
support on 24x7 basis

4. Free backup satellite based

connectivity and stand-by power
available on 24X7 basis

Status of IT Infrastructure in Pakistan can be discussed under the

following three main areas:

A. Software Technology Parks

B. Human Resources
C. Telecommunication
A. Software Technology Parks (STPs)

Government of Pakistan has established Software Technology Parks,

(STPs) along with private sector, with the objective of encouraging,
promoting and boosting the Software Exports from Pakistan. These
Software Technology Parks are to provide one-window services to
domestic and foreign companies that seek to engage in IT business in
Pakistan. These STPs provide workspace, utilities, telecom, and other
infrastructure facilities of international standard at nominal costs.

The Software Technology Parks (STPs) in Islamabad, Karachi, Lahore

and Peshawar have been established as one-stop shop for all software
houses which seek working conditions conducive to creativity,
inexhaustible bandwidth and power supply, minimum regulatory
overheads, maximum flexibility in the choice and use of space at
minimal costs. More STPs will be opened in major cities and the
project companies, which will build and administer these STPs will
ensure that all these facilities are available with the barest minimum
hassle to the software houses themselves.

Software Technology Park in Islamabad

In late 1997 it was decided that the Awami Markaz building in

Islamabad might be earmarked for conversion into a STP. The
Government in recognition of the software industry's immediate need
for infrastructure took his step. Several software companies have
occupied space and setup their operations in the STP. The tenants of
the STP have been registered with the Pakistan Software Export Board
and are in the business of software development / software education
/ exports of software. The rent, certain terms and conditions and
salient features as determined by the Government are as under:

Option of furnished or unfurnished space.

Fully air-conditioned.
Standby power supply
Rent payable quarterly in advance.
Ready connectivity via STP's high-speed communication links.
 Business Center complete with conference room and video-
conferencing facilities is planned.
Ample room for further expansion.
Car Parking

Software Technology Park in Lahore

The Pakistan Software Export Board (PSEB) in collaboration with

Aiwan-e-Iqbal Authority has established the first software park in
Lahore at Aiwan-e-Iqbal Complex, Lahore. It is located on Khayaban-
e-Iqbal opposite Egerton/Kashmir Road. The complex comprises of a
conference center, administrative block, library, services block,
mosque, STP block, and double storied underground car park.

The complex has been designed keeping in view local heritage and
vocabulary. The functional aesthetic and structural aspects of the
edifice have been rationally blended. A judicious combination of
fountains, waterfalls and greenery, on the other hand, enriches the
quality of environment and provides a measure of relief from the harsh
commercial surroundings. Its Conference Center is suitable for holding
large national and international meetings. It can accommodate 740
persons with a gallery for 310 persons. Committee rooms, delegate
offices, rooms for TV, Radio and Press, simultaneous translation
booths and a dining hall for 250 guests are also available. Software
companies can use the conference center as and when required on
payment of prescribed charges. A complete 18 block (STP Block)
measuring over 80,000 sq.ft. has been earmarked for software
companies. The rent, certain terms and conditions and salient features
are as under:

The tenants of the STP must be registered with the Pakistan Software
Export Board and should be in the business of software development,
exports of software, call centers etc.
The rent would include air-conditioning, common services such as
janitorial services, security and lighting of common areas, 24 hours
operation of elevators, water supply etc.

Connectivity would be provided via STP's high-speed data

communication links being established in Aiwan-e-Iqbal.

Standby power supply.

Double storied underground car park facility.

Security services.

Software Technology Park in Peshawar

The Peshawar STP (PSTP) has been established at the Peshawar

Development Authority (PDA) building at Hayatabad, Peshawar.
Approximately 75,000 sq.ft. of space over four floors has been made
available in the complex. An additional two complexes of 75,000 sq.ft.
each may be made available upon requirement. PSTP has been
established under the Science & Technology and IT Cell (STIT) of the
NWFP IT Board. PSTP has been equipped with the latest fiber optic
STM-1 connectivity. Bandwidth on demand can now be provided to IT
companies in the PSTP.

The building is not centrally air-conditioned but companies can put up

their own window or split-type air-conditioners. Reliable power has
been ensured in collaboration with WAPDA and bandwidth is readily
available. PSTP features are: extremely attractive rentals for space,
readily available bandwidth and adequate supply of trained manpower.
Software Technology Park in Karachi

The Pakistan Software Export Board (PSEB) has established Software

technology Park in Karachi at Caesar’s Tower, St – 10, Shahrah-e-
Faisal , Karachi . Several software companies have occupied space and
setup their operations in it. The tenants have been registered with the
Pakistan Software Export Board and are in the business of software
development / software education / exports of software. The rent,
certain terms and conditions and salient features as determined by the
Government are as under:

Rent Rs. 18/Sq. Ft

Maintenance included in rent

Car Parking cost Rs. 2800/- per car

Six Months advance rent

Option of furnished or unfurnished space.

Fully air-conditioned.

Standby power supply

Rent payable quarterly in advance.

Ready connectivity via STP's high-speed communication links.

Business Center complete with conference room and video-

conferencing facilities is planned.

Ample room for further expansion.

B. Human Resource

Pakistan is rich in human resource. Its 140 million population has

enormous potential to be trained in any specialized field including
information technology. It is a matter of great pride that large number
of Pakistani professionals working abroad have earned good name for
the country in the various fields of expertise. About forty engineers
from NED University, Karachi are working for NASA in USA. Some
working in Pakistan have developed excellent projects and products.
The vision of Human Resource Development (HRD) is to evolve people
centered development through training, research and community
development. HRD aims at the enhancement of professional excellence
for meaningful development interventions through sustainable and
collaborative programs on training and capacity building at individual
and organizational levels.

Facilitation by Government in Human Resource Development

During the last four years, the Government of Pakistan has paid
special attention to the development of I.T Sector, Human Resource
Development and have allocated sufficient funds.

In order to provide Pakistan with a capable IT Human Resource, the

Pakistan Government embarked on a large number of short term
training programmes to develop the basic computer skills of persons. A
national programme to re-train unemployed science graduates,
medical graduates, and engineers in IT related fields through short
courses such as JAVA, XML, C++, etc. has been implemented. In
addition to setting up computer labs for IT based training in
universities, colleges and schools all over Pakistan, distance learning
programs have also been initiated which includes the establishment of
a Distance Virtual University and providing intranet connectivity to
more than 56 universities for sharing of research and online
collaboration.

Development of IT in any country is not possible without having a

sound infrastructure which can enable implementation of IT in various
walks of life. Pakistan now has about 100 per cent optic fibre backbone
and fibre optic connectivity is being spread to various cities from this
backbone. Fibre rings are being laid around the major towns and cities
of Pakistan so that high-speed Internet access can be made available
quickly to key business and education localities. The last mile high-
speed Internet problem is being addressed through using DSL and
ADSL technologies which allow some 200 fold increase in transmission
of information on existing copper lines. In rural areas wireless
technology is being employed to spread Internet to places where the
telephone system does not exist. Till August 1999, Internet was
available only in 29 cities of Pakistan. In a dramatic expansion,
Pakistan Telecommunications Corporation Limited (PTCL) has
succeeded in spreading Internet to over 1707 towns, cities and villages
within a short span of less than 3 years. This expansion is
unprecedented in the history of the growth of Internet in any country
of the world.

During the last one year the major achievements towards the
Development of IT Sector are directly or indirectly pertaining to HRD.
Some of the accomplishments are as under:-

I. Achievement of Ministry of Information Technology

(MoIT)

Ministry of Information Technology has taken a number of initiatives

for the promotion of Information and Communication Technologies in
Pakistan. This includes initiatives for promotion of Electronic
Government, training of Government employees in the use of IT
technologies, software industry development programs, institutional
strengthening programs and IT related Human Resource Development
programs. These have been described below:

A. The Electronic communication & Office Automation of

Different Government Offices & Ministries

The electronic communication & office automation of different

Government offices and Ministries have been started which includes
development of application and database, linking Ministries & divisions
through MIS, development of the basic I.T infrastructure and I.T skills.
A number of projects on the Electronic Government and automation of
Government offices were initiated costing Rs. 156.5 million.

In order to facilitate the lawyer community, project on automation of

District Bar Courts worth Rs. 39.67 million has also been approved.
The project will provide PCs, Internet access to database of Statutory
and Case Laws of district Bar Associations.

B. Training programs In information technology for

employees of federal & provincial Government employees

A project costing Rs. 32.71 million for the training of Federal &
Provincial Government’s employees has been approved. Pakistan
Computer Bureau will implement the project.
It is envisaged that 10,000 senior management, middle management,
supervisory and secretariat staff of the federal Government and all the
four provinces including AJK, federal & provincial Government
employees will be trained in MS Windows, MS Office, Open Source
Software and Internet.

C. Strengthening Cadet /Polytechnics & Commerce colleges

The cadet colleges/technical & polytechnic institutes serve an

important role in the development of a country. Keeping in view the
importance of developing these educational institutions, the Ministry of
Information Technology has started revamping the existing
polytechnics/commerce colleges of the country by introducing IT in the
curricula.

So far five projects costing Rs. 73.14 million for the modernization of
the existing cadet colleges/polytechnics, through the use of
Information Technology, have been approved.

D. Technical support to IT departments of provinces & AJK

The provinces are facing lack of availability of technical expertise as a

serious bottleneck in their effort to come up with IT projects. Keeping
in view the difficulty of the provinces, a project worth Rs. 7.06 million
has been approved, which will address the issue of shortage of
manpower in the IT departments of the provinces by placing services
of business analysts in the provinces on a full time basis for the
duration of 21 months.

E. Development of Urdu language software extendable to

regional languages

For the development of Urdu language software extendable to regional

languages, a project worth Rs. 34.00 million for the development of
Urdu component, development of English-to-Urdu machine translation
component, development of Urdu TTS component, development of
online Urdu dictionary, development of online text translator,
development of Urdu E-mail and website reader was initiated. The
National University-FAST, Lahore is implementing this project.

F. Industrial Information Network (IIN) for the

Development of SMEs in Pakistan

SMEs being the second largest sector of the Pakistan`s economy and
employing a substantial proportion of the labour force also can play
significant role in Pakistan’s external trade flows. The SMEs suffer from
a variety of structural and institutional weaknesses. This constrained
their ability to take full advantage of the rapidly advancing process of
globalization and adjust to the economic liberalization measures. To
support SMEs a project costing Rs. 39.62 million has been approved.

The project will be implemented by Small & Medium Enterprises

Development Authority (SMEDA). The primary objective of the project
is to establish a sustainable web-based Industrial Information Network
to provide information services and value-added support to SMEs. The
project is envisioned to be the largest and most comprehensive (one-
stop-shop) source of industrial information, and the biggest e-
commerce portal in Pakistan.

G. Open Source Software Initiatives

The cost involved in purchase and maintenance of the proprietary

Software is high and will cause a huge burden on the National
Exchequer when the IT gains momentum. In order to reduce this
burden the Government of Pakistan intends to adopt alternative
means. Adoption of open source platform is one of the legal
alternatives. To move on the track of open source, Rs. 29.645 millions
have been allocated for the development of open Source Resource
Centre while Rs. 39.256 million have been approved for the
automation of domestic industry on open source system.

H. Hospital Management System

In order to improve the health facilities, project of Rs. 21.32 million

has been approved. Hospital Management Information System will
increase patient management performance by 30% reduction in file
search time, 150% efficiency in medical data retrieval and 100%
availability of historical data of patients.

I. IT Human Resource Support to Ministries / Departments

E-Government infrastructure consisting of hardware, software and

networking is being established in various departments of federal
Government. The main problem being faced by most of these
departments is that there are no system administrators available in
the regular pool of these departments who can run and maintain the
system/networks and take care of the security.

To cater the shortage of the System Administrators and to safe guard

the investment in hardware, projects on IT human support to
Ministries / departments, Rs. 6.91 million have been approved. The
project will provide the necessary system administrators to those
Ministries, which are short of this facility at present.
J. Improvement in the execution infrastructure by
strengthening of various agencies

The Government has embarked upon a strategy to strengthen the

agencies responsible for execution of IT related Government projects
in Pakistan. These include the monitoring unit of IT & Telecom
Division, E-Government Directorate (EGD), Pakistan Computer Bureau
(PCB) and Pakistan Software Export Board (PSEB). Technical expertise
is being hired for execution of the projects. Additional manpower is
being hired to work under the monitoring unit of the IT & Telecom
Division. The technical expertise will train the staff of PCB that in turn
will impart training to various provincial departments where IT
expertise is low.

IT PROJECTS APPROVED IN APRIL, 2004

Ministry of Information Technology has approved five projects in April,

2004 at a cost of Rs 208 million to strengthen IT industry of the
country. The projects have been approved for improving quality
standards and creating environment to help local IT firms to compete
in the international markets.

Summary of projects is given below:

SUMMERY OF THE PROJECTS

Total Cost
S. No. Project Name
1. Setting up of a national IT
development and promotion Unit
2. Call Operations Performance Centre
2004 Certification (COPC)
3. Reestablishing a Software
Technology Park (STP) in Islamabad
4. CMM level –3 or Higher certification
5. Invite key decision makers in the
foreign markets to visit Pakistan
(Million) Description
38 This will provide a forum where private sector, the academia
and other subject matter will collectively carry out studies to
identify impediments and the enablers in the area of e-
governance, IT industry development and H.R.D
36 Through this project, Ministry has planned to conduct COPC
overview training sessions for IT-enabled service industry of
Pakistan to apprise them of the COPC standards and
importance.
87 The project will extend high speed fiber connectivity, backup
international connectivity via VSAT and provide modern
facilities.
38.4 Under this project, indigenous capability in development will be
used in achieving CMMI certification for 35 IT companies.
9 It is aimed to invite key decision makers from the foreign
markets to visit Pakistan and interact with public and private
sectors to rectify the misconception about Pakistan and market
the positive aspects of Pakistan.
Education: Uneducated population cannot learn the latest
technologies so cannot step forward to bring themselves at par with
the people of developed countries. It is only the education which
bridges the gap between the people of under developed, developing
and developed countries.
The need of the day is education of basic Sciences, primarily Math,
Physics, Chemistry, Bio and most rapidly growing field of IT but it is a
fact that without the knowledge of basic science, IT cannot produce
the required results. No leapfrogging is possible without an IT savvy
nation. Information Technology today drives the technological and
economic advancement of the developed as well as emerging
economies.

IT is the driving force in the new millennium, and IT has been

highlighted as one of the primary drivers of the economy. Education
determines, more than anything else, a country’s prospects for human
development and competitiveness. Fortunately, the information
revolution offers some extraordinary opportunities in education.

Ministry of Information Technology has taken the following steps to

develop human resources through IT education:

Infrastructure Support for Degree and Post Degree Level IT

Education

• Connectivity to 56 HEC recognized universities: In addition

to the local content, an aggregate 4 Mbps international
connectivity (upgradeable to 32 Mbps) will also be provided.
• Multimedia Platform: The project will set up a multimedia
asset management system capable of storing, compiling and
content over digital satellite broadcast television, internet and
cable television channels.

IT Education at School & College Level

• 25 federal Government schools and colleges have been provided

with computer labs and other resources through a project.
• 25 PAF schools and colleges are being provided with computer
labs and other resources through a project.
• 23 federal Government colleges and 20 schools in cantts/
garrisons have been provided with computer labs and other
resources through two projects.
• Government College Lahore and Lahore College for Women have
been provided with computer labs and other resources
separately.
 • Colleges (2 each for men and women) in Northern Areas have
been provided computer labs and other resources.
• Cadet College Sanghar (Sindh) and Military College Jhelum have
been provided with the computer labs and other resources,
separately.

Training Statistics

• 1400 Inter-Networking (Cisco) engineers.

• PGD program for students from Balochistan.
• 760 students trained in Legal Transcription.
• 1104 students trained in Medical Transcription.
• 536 students trained in Quality Control.

At present around 100 universities are imparting education in I.T at

graduate and post graduate level in addition to a number of
institutions offering I.T short courses at the elementary level. Although
these are adding skilled manpower to the I.T sector but the major
potential lies in the engineering, accounting and banking / insurance
sectors. So there is a need that some quality educational institutes are
added specifically in I.T with quality I.T programs through international
standard curricula, so that these professionals are developed with the
advanced I.T skills in their respective fields.
List of Universities Offering Education in Information Technology
1. Air University
2. Allama Iqbal Open University
3. Bahauddin Zakariya University
4. Bahria University,Islamabad
5. Balochistan University of Engineering & Technology, Khuzdar
6. Baqai Medical University
7. CECOS University of Information Technology & Emerging Sciences
8. City University of Science & Information Technology, Peshawar
9. COMSATS Institute of Information Technology
10. Fatima Jinnah Women University, Rawalpindi
11. Foundation University, Islamabad
12. Gomal University
13. Greenwich University
14. Hazara University Dhodial, Mansehra, NWFP, Pakistan
15. International Islamic University
16. Iqra University
17. ISRA University, Hyderabad
18. Jinnah University For Women
19. Karakuram International University
20. Kohat University of Science & Technology
21. Lahore College for Women University
22. Lahore University of Management Sciences (LUMS)
23. Mohi-Ud-Din Islamic University
24. National University of Computer & Emerging Sciences, Islamabad
25. National University of Modern Languages
26. NED University of Engineering & Technology, Karachi
27. NWFP Agricultural University
28. NWFP University of Engineering & Technology
29. Quaid-e-Awam University of Engineering, Science & Technology, Nawabshah
30. Quaid-I-Azam University
31. Qurtuba University of Science & Information Technology D.I.Khan
32. Riphah International University, Islamabad
33. Sarhad University of Science & Information Technology, Peshawar
34. Sir Syed University of Engineering & Technology
35. University of Agriculture, Faisalabad. Pakistan
36. University of Arid Agriculture, Rawalpindi
37. University of Azad Jammu & Kashmir
38. University of Balochistan, Quetta
39. University of Central Punjab
40. University of Engineering & Technology, Taxila
41. University of Engineering & Technology, Lahore
42. University of Karachi
43. University of Malakand, Chakdara
44. University of Sindh
45. University of the Punjab
 C. Telecommunication

Introduction

Infrastructure and services across the country are fairly well

established and Pakistan has state-of-the-art telecom network
comprising of digital switching, transmission, radio and fiber optic
cable systems and other modern technologies. During 2000-02 all
analogue switching system has been completely replaced by digital
technologies.

Experts from International Telecommunication Union (ITU) helped in

establishing telecom training centers. As a result the country has world
class trained workforce and network conforms with well-defined design
standards and engineering practices. These Telecom Training Centers
and Institutes set up under multi-lateral and bilateral cooperation
program are now 100% managed by local experts.

There are number of down-stream manufacturing industries which

support Telecom Sector. Pakistan is self sufficient in the context of
manufacturing of digital switching, transmission and fiber optic cables.
Three digital switching production units (TIP, APL and ZTE) with annual
capability of over 600.000 lines using European and Chinese
technology meet domestic telecom industry requirements. Chinese
factory was brought into operation in 1999-2000. Transmission
equipment manufacturing unit (CTI) produces optical digital systems,
digital radios and full range of other transmission equipment. LT
Engineering- a 100% owned unit of Government produces state-of-
the-art fiber optic cables which meet the demand of the country. A
number of private sector units produce copper and other telecom
items for outside plant elements. About 50% of local market needs for
outside plant is met from within the country.

The Telecom infrastructure of Pakistan is robust, reliable and has a

sound foundation for major roll-out to cater for increasing traffic
needs, which may be encountered with sector opening up and de-
regulation of Telecom market. The Telecom Reorganization Act of 1996
provides sufficient basis for Telecom Sector opening and considerable
progress has been made towards providing a depending policy and
regulatory frame work.

Major initiatives have been taken in last three years to accelerate

Telecom services in the country. The Cellular Mobile sector is operated
by four private and public sector cellular mobile companies, two of
them are providing GSM 900 and other two are operating analogue
and digital AMPS network in a competitive environment. The
Government has recently issued two cellular phone licenses. The new
companies will improve infrastructure which in turn will generate a lot
of employment and cut down tariff substantially. Mobile sector has
seen major growth after introduction of Calling Party Pays (CPP)
regime and launch of U-fone-a public sector cellular mobile company in
2000-01. Major capital injection that took place in this sector in last
three years has resulted in exponential growth.

Sector Growth

Pakistan’s Teledensity is growing at a reasonably steady pace since

last decade. At present fixed line teledensity stands at 2.60%
compared to less than 1% in 1991 and 2.2% in 1999. Mobile density
has grown from about 0.25% in 1999 to 1% in 2002.

PTCL is playing a leading role in promoting telecommunication sector

in the country. Its achievements are significant in last three years as it
added about one million new fixed lines and established U-fone, a new
GSM company. Table below summarizes the past and projected
growth in fixed-line, Internet and Cellular Mobile sector for the period
between 1999-2004:

June June June June June June

Sector Status and Projections 1999 2000 2001 2002 2003 2004
Fixed-line network capacity 3.70 4.05 4.20 4.60 5.1 5.7
in Million lines
Tele-density (%) 2.35 2.45 2.50 2.6 2.65 2.7
Digitalization (%) 86 90 95 99.5 100 100
Internet/IT Users (K) 100 200 400 950 1100 1300
PTCL Share (Internet/IT Users) (K) 13 63 75 125 200 300
Total Cellular Market (M) Customers 0.22 0.32 0.70 1.5 2.5 4.3
PTML Share (M) Customers - 0.04 0.12 0.35 1.0 1.6

Table 1 Sector Status and Projections (1999-2004) excluding about 100,000 NTC/SCO lines

In addition to basic services, company has also offered a range of

value added services such as data communication services, Universal
Access Number (UAN), Integrated Services Digital Network (ISDN),
Premium rate Audio-Tex, voice mail and messaging etc.

An overview of capital expenditure figures for five years by PTCL is given below:

1999-00 2000-01 2001-02 2002-03 2003-04

Capital Expenditure Rs 11.54 B Rs 8.6 B Rs 13.5 B Rs 19.4 B Rs 15.8 B
Table 2 PTCL Capital Expenditure (1999-2004)
Major Achievements

Following is the highlight of major achievements for the last three

years and an account of on-going and future activities for next two
years:

Completed Projects (1999-2002)

100% digitalization of switching system (467 K Lines) and

futuristic IT-based services at a cost of Rs 3 billion.

Expansion of Universal Internet from 29 to 850 cities with door

step dial-up connectivity at a cost of Rs 700 million.

Addition of about 250-300K new lines p.a at a cost of Rs 7 billion

per annum

New features and services like Universal Access Number, Free

phone-0800, Audiotex, Voice Messaging implemented at the cost
of about Rs 1 billion.

CLI facility to a million customers at a cost of Rs 200 M. ISDN

PRA and BRA service at a cost of Rs 500 m.

Two new International Gateway exchanges (12,000 circuits)

commissioned at a cost of Rs 150 m.

Shared PRI Internet Switch is commissioned at Karachi, Lahore

and Islamabad at a cost of Rs 150 m.

International 155 Mb (STM-1) connectivity & PIE at a cost of

Rs 250 m.

On-Going Projects (2002-03)

Multiple 2.5x 4 (10GB) DWDM (up-gradable to 40 GB) Optical

Fiber System for backbone network at a cost of Rs 1 billion.

Another project involving 1 x 10 GB STM Super Express Ring at

PTCL cost of Rs 120 M is currently on-going.

All district towns in four provinces are being brought on fiber

routes (400 cities by June 2003) at a cost of Rs 1.5 billion.
 About 30% new lines (125 –150 K lines) allocated during the
year 2002-03 for rural area.
Expansion of NWD system by - 125,000 circuits at a cost of
about Rs 1 billion.

SDH transmission media on branch routes is being added at a

cost of about Rs 1 billion.

Installation of 600,000 new lines during year 2002-03.

Planned Projects (2-3 Years)

Introduction of fiber cable in access network (in lieu of copper)

at a cost of about Rs 2 billion.

Up-gradation of NWD Transit Switching network at a cost of Rs

500 b.

Up-gradation of switches to meet de-regulation requirements at

an estimated cost of Rs 1.5 billion.

Expansion of Fixed line network by 500 K lines per annum.

Up-gradation of transmission network at an annual cost of Rs

500 m.

Migration and evolution from circuit switched to IP (packet

switched) technology.

Billing and Customer Care Initiatives

Efforts are being made to enhance the corporate image and

following projects are being completed to improve customer
services:

Establishment of 6 Master Customer Service Centers at Karachi,

Lahore and Islamabad at the cost of Rs 300 million.

Corporate Call Centers at Karachi, Lahore and Islamabad at a

cost of Rs 200 m.

Modernization of customers related services like 17, 18,

subscriber’s hotline.
Private Sector Partnership Projects

Private entrepreneurs and O&M partners are involved to exploit

telecom market potential for competitive and efficient service offerings
in the following projects:

VoIP Pilot Project: 5 international companies (with Rs 60 M

investment each) are participating in this project.

Introduction of ADSL technology through three private sector

partners (with Rs 60 M investment each).

Four O&M contracts are made for Wireless Payphone Services

and over 90,000 payphones are being installed throughout the
country.

Four partners with investment of Rs 100 m each are providing

Pre-paid calling card services.

International Communications

International traffic has almost doubled in last three years (726 m-

minutes in 1998/99 to 1250 m-minutes in 2001/02). Initiatives were
taken to increase the network capacity through up-gradation of SEA-
ME-WE3 from 0.4 m to 2.8 million MIU kms. Pakistan has direct
bilateral arrangements with 52 countries, whereas connectivity to
remaining countries is through transit arrangements.

IT / Internet Infrastructure

Pakistan is offering Internet dial-up access (local call of no time limit)

for Universal Internet using Numbering scheme e.g. UIN (131-XXXXX).
National Information Infrastructure Plan in this period caters for about
4 million users by 2005. Rapid expansion of ISPs resulted in small
enterprises, to date 85 ISPs have planned services using 131 Access-
Code & 65 ISP’s are in actual service (PoPs in 27 cities).

The Internet bandwidth availability in Pakistan has increased from 35

Mbps to 410 Mbps in last three years. An Educational Intranet ranging
from 256Kbps to 6Mbps has been initiated for 56 HEC accredited
universities. In addition to the local content, an aggregate 4 Mbps
international connectivity (up-gradable to 32 Mbps) will also be
provided. Optical Fiber Cables (OFC) have been laid for 16 universities,
out of which six universities are ready for using Intranet/Internet
facilities.
Tariff Reductions

About 70% reduction in long distance (NWD) and international call

rates has been done during past three years. Tariff reduced twice
during the year 2003 and new telephone installation charges are
reduced by 50%. Furthermore substantial savings on telephone
shifting charges and other services is offered to customers. Tariff of
domestic bandwidth/ leased lines reduced giving more incentive to
ISPs and mobile operators. Bandwidth rates reduced from US$
90,000/E1/month (1998) to 6000/E1/month (present). In addition
“Econo-Bandwidth” is available at US$ 3000/E1 per month.

Achievements on the Regulatory Front by PTA

Pakistan Telecommunication Authority has issued licenses with an

objective of having healthy, competitive, and fast growing telecom
sector and to fulfill the following goals:

Goals

Rights of licensees are duly protected;

Decisions and determinations are made promptly, in an open
equitable, non discriminatory, consistent and transparent
manner;
All applications made to it are disposed off expeditiously;
The persons affected by its decisions or determination are given
a due notice thereof and provided with an opportunity of being
heard;
The interest of users of telecommunication services are duly
safeguarded and protected.

License Status Nos.

Cellular Mobile Services 4

Electronic Information Services 121
Data Communication Network Service 27
Card Pay Phone Services 126
Audiotex Services 7
Digital Radio Paging Services 1
Satellite Services 8
Trunk Radio Services: 12
Voice Mail Services 2
Vehicle Tracking Services 3
GMPCS 1
Achievements in Government Sector Communication

National Telecommunication Corporation (NTC) was established

through the promulgation of Pakistan Telecommunication Reorg Act,
1996 and it is envisioned as the sole services provider to the federal/
provincial Governments and defense organizations. NTC renders basic
telecommunication services to Ministries, divisions, departments and
other Public sector organizations under the administrative control of
the federal and provincial Governments. Its services range from basic
telephony to long distance media and data communications. It is
providing hi-tech support to e-governance initiative and plans to
expand its services down to tehsil level during the current year.

Following are the highlights of NTC performance during last three

years:

Established a network of 50,000 lines in last three years. Main

and alternate Links for SDH back bone between Peshawar and
Karachi are commissioned.

Optical Fiber junction network laid out at Islamabad / Rawalpindi

and planning/survey work for laying 380 KM additional optical
fiber link in seven other cities is completed.

Cable network for outside plant (OSP) is laid at 22 site and work
in progress for laying OSP at 34 sites.

Multi-services Data Communication project at a cost of Rs.315

million is being carried out to provide Internet Access for federal
and provincial Government departments.

Establishment of educational Intranet for universities /

institutions at a cost of Rs.298.46 million is at planning stage.

A communication satellite project- PAKSAT is currently underway to

secure Pakistan’s position in orbit and to provide state of the art
communication and broadcasting facilities.

S.No Items 1999 2002

1 No of Cities covered 5 25
2 No of Exchanges Installed 20 62
3 No of Installed Lines 45506 75932
4 No of Working Lines 31384 57985
Table 3 Three year (1999-2002) network statistics of NTC
Achievements in Azad Jammu & Kashmir and Northern Areas

Special Communication Organization (SCO) was established in July

1976 for provision of telecommunication facilities in Azad Jammu &
Kashmir and Northern Areas. In the last few years SCO has made
dedicated efforts to uplift the communication standard in the most
hostile and harsh areas of Pakistan.

The achievements of the organization from October 1999 to date are

as under:-

Commissioned a network of 30,000 lines in three years.

Rural Area Uplift Telecommunication Project Phase-1

Telecommunication uplift project in Northern Area for provision

of 15000 connections is to be inaugurated shortly.

Internet facility has been extended to all the major areas of

AJ&K
GSM project is likely to be completed in 2002-04.

Fiber optic link has been established between Mirpur and Jhelum.

Work is in progress for establishment of DXX circuits and

extension of Internet facility in Skardu and Gilgit.

Three years telecom statistics for AJK and Northern Areas are
tabulated below:

Services 1999 2002

Telephone lines 29593 45078
PCOs 388 1093
Payphones - 408
Exchanges 156 183
MW Stations 41 46
Satellite Station 2 12
Internet Connections 75 1238
Table 4 Three year (1999-2002) statistics for SCO

Achievements in Mobile Cellular sector

Mobile cellular telecommunication has seen tremendous growth in the

past few years. U-fone is one of the most successful and noticeable
project accomplished by the present Government. It is certainly a
valuable addition in the telecommunication infrastructure of the
country. Through U-fone, the Government has changed the telecom
scenario in Pakistan and the market has shown exponential growth
during this period. This growth in communications has a direct impact
on the economic growth. President of Pakistan General Pervez
Musharraf inaugurated the commercial services of Pak Telecom Mobile
Ltd. (Ufone) on January 29th., 2001. U-fone services are now available
in all major cities of the country and is serving over 350,000
customers.

Similarly other mobile cellular operators like Mobilink, Paktel and

Instaphone are investing to expand mobile network and customer care
platforms. Mobilink has aggressive network capacity increase plans.
Instaphone has recently upgraded the network to Digital TDMA
system, whereas Paktel is migrating to EGSM services. The
Government has recently issued two cellular phone licenses. The new
companies will improve infrastructure which in turn will generate a lot
of employment and cut down tariff substantially.

Mobilink is the single biggest player in the market with about 800,000
customers followed by Instaphone and U-fone with about 350,000
each and Paktel with 200,000 customers. Competition in mobile
cellular market has opened up new options and better service/pricing
for the customers.

Achievements in Telecom Manufacturing

Telecom manufacturing industry in Pakistan is estimated to be around

Rs 5.5 billion with 600,000 line capability per annum. The turnaround
of three companies namely CTI, Alcatel and ZTE is around Rs 1 billion
each whereas TIP has a turnaround of about Rs 2.5 billion.

a) Carrier Telephone Industries (Pvt) Limited (CTI)

Carrier Telephone Industries (Pvt.) Limited (CTI), an ISO-9002

certified, incorporated as a private limited company under the
Companies Act in April 1969, is a joint venture of M/s Siemens AG
Germany with 47.5% shares and PTCL with 52.5% shares. CTI is
capable of manufacturing Digital Multiplexing and Transmission
Systems, Digital Radio Systems, Synchronous Digital Hierarchy
Systems, Grid and Solid Parabolic Antennae and Automatic Call
Routing Equipment, Installation, Testing, Commissioning, after Sales
Support Services and Software Development.
b) Telephone Industries of Pakistan (Pvt) Ltd (TIP)

The company is a Joint venture of PTCL and Siemens AG. During the
year 1999-2000, capital investment of about DM 1.5 millions was
made to introduce the latest technology for digital exchanges. The
production of 16-lines subscriber module was inducted replacing the
8-lines subscriber module. Due to more integrated technology, factory
capacity increased from 300,000 Line Units to 500,000 Line Units per
annum, which also reduced the production cost by about 20%. Further
investment of Rs.125 (m) is being made during the current year for
up-gradation of digital switching manufacturing facilities. TIP has year
end operating profit of Rs.160 m (31st Dec, 2002). During the year
2000-01, 282,000 line units have been produced and supplied to PTCL,
which is almost double the quantity of exchange lines produced during
previous year from October, 2001 to Feb., 2002, 122,000 line units
were produced and delivered.

Telecom Market Opening/ De-Regulation

In order to give a boost to the telecom infrastructure deployment and

to create competitive environment, market liberalization policy is
essential. Teledensity is still low for a country at Pakistan’s income
level. The growth in teledensity has lagged in comparison to other
countries in the region. Demand for lines, both fixed and mobile,
exceeds available supply. Rates for international long distance calls,
although dropping, are still relatively high. Competing operators are
striving to provide the most appropriate scervices at the best price.

A detailed consultative draft of Market Liberalization Policy has been

posted on MoST web for comments and review. Policy will soon be
finalized and processed for approval after which it will be implemented.
Key objectives of the above-mentioned policy are:

Promote infrastructure development, especially teledensity and the

spread of telecommunication services in all market segments
(including voice and data, business and residential) to ultimate
consumers at competitive and affordable prices,

Increase service choice for consumers of telecommunications

services,

Increase private investment in the telecommunications sector by

local and foreign investors and entrepreneurs,
 Enhance long-run benefits to the Government’s financial position by
expanding the taxable revenue base,

Accelerate expansion of telecommunication infrastructure to extend

telecommunications services to unserved and underserved areas,

Liberalize the telecommunication sector by encouraging fair

competition among service providers,

Maintain an effective and well defined regulatory regime that is

consistent with international best practices, and maintain
consistency with the Pakistan IT and Internet promotion policy.

There will be two types of licenses for fixed line operators:

Local loop (“LL”) fixed telecommunication

Long-distance and international (“LDI”) fixed telecommunications

Existing operators of telecommunication services in Pakistan would be

permitted to retain their current licenses or O&M agreements with
PTCL. They will also be permitted to opt for a new local and/or long
distance license if they qualify. If an existing operator of
telecommunication services does not opt for one of the new licenses, it
will not lose any of the rights previously acquired (such as
interconnection or radio spectrum), and its current license(s) and
agreements with other operators will continue to be respected.

It is expected that de-regulation policy will play a catalyst role in

jump-starting the investments in the sector and have a long-term
impact on the economic growth of the country.

Foreign Direct Investment in IT & Telecom Sector

(2001-January 2004

Sectors 2001-02 2002-03 July, 03- January,04

Telecommunications 6.1 13.5 2.4
Software Development 3.5 4.5 3.3
Hardware Development 0.4 1.2 0.7
I.T. Service 2.4 4.2 3.6
IT sector Sub total 6.3 9.9 7.6
Total FDI in IT & T Sector 12.4 23.4 10
Source: State Bank of Pakistan
 Foreign IT & telecom Companies doing business in Pakistan

S.No Company Name Country

1. AT&T USA
2. INTEL USA
3. IBM USA
4. Microsoft USA
5. NCR Corporation USA
6. NCR System Pvt. Ltd USA
7. Montor graphics Inc USA
8. APTECH USA
9. Oracle USA
10. Cisco System USA
11. Interisat Satellite USA
12. Elixir Technologies Corporation USA
13. Testar 10 Satellite {M/s Local Skynot) USA
14. Information Systems Associate Ltd. USA
15. Software Productivity Stragestists Inc. USA
16. AST Research Inc. USA
17. PANAM SAT Satellite USA
18. Samtech Research Abn of Sameena Inc. USA
19. Elite Software Technology Consultants Ltd. UK
20. International Emerge Technology (Pvt) Ltd. UK
21. Europe Star Satellite UK
22. Remote Silicon UK
23. Airsys ATM Ltd. / Joannou & Paraskevaides (Overseas) Ltd. UK
24. Data Base System Ltd. Malaysia
25. Dancom Malaysia
26. Sapura Malaysia
27. First Global Consultant Inc Canada
28. Hell Borton Geophysic Service (Int’I) Canada
29. SESAT, W5 and Atlantic Bid tm 2 (M/s Eutelsat Pvt Ltd) France
30. ALCATEL Pakistan Ltd. France
31. M/s Pakcom (Pvt) Ltd. (Instaphone) Luxembourg
32. M/s Paktel (Pvt) Ltd. Luxembourg
33. ZTE China
34. Huawei Technologies China
35. Oracle Corporation Singapore Pte limited. Singapore
36. Idream Technologies Pte Limited Singapore
37. Ercisson Sweden
38. Seets Swedish Eastern Engineering and trading system Aktiebolag. Sweden
39. Thaicom satellite Thailand
40. Siemens Germany
41. Pakistan Mobile Communication (Pvt) Ltd. (Mobilink) Egypt
42. M/s NERA Network AS Pakistan Norway
43. Axiom Telecom UAE
44. M/s NEC Corporation Japan
45. Hyundai information Technologies Co. Limited. Korea (South)
46. Pakistan International Computers Limited Iceland
47. The resources group Berumda
48. LMKR ( Halliburton)
49. Motorala
50. Compaq
51. Nortel
52. Invislign Technology
53. M/s Global Systems Network (Pvt) Ltd. (APSTAR Satellite)
54. M/s Logitech (Pvt) Ltd. (New Skies Satellite)
Source: SECP, PTA, PSEB, BOI
 Internet in Pakistan

Background & History

Pakistan at the time of its inception in 1947 owned a meagre telecom

base with just 7000 telephone lines. Telecom service was meant just
to meet the needs of country administration. The year 1962 saw the
first sector change when Post Telegraph & Telephone services were
separated by establishing independent T&T and Postal Departments.
Since the mid-1980s, a number of countries including Pakistan
overhauled telecommunications sector, to arrange / mobilise additional
capital, improve performance of operating enterprises and respond to
rapidly growing pressures for more varied services. The pace and
scope of sector reforms has varied considerably in South, Latin
America and Asia. A number of countries opted to privatise their
telephone entities. In the Far East (early 1990s) there have been
initiatives on partial privatisation (Thailand & Malaysia etc) including
liberalisation of non-basic services. The results achieved were found to
be beneficial. This brought the wave of change in South Asia also. To
begin, Pakistan in 1990 also started taking gradual sector reform
measures within the existing legal and regulatory framework. In line
with emerging trends, private sector participation and deregulation
initiatives were taken between 1989-91.

Sector Policy and Restructuring

The current strategy of GOP includes the restructuring of the

telecommunications sector to improve its performance, thereby
eliminating constraints on the development of the economy. The
Government is taking initiatives to privatise PTC, to help inject private
capital and skills into the main stream service business. This has been
made possible by redefining Government's role from operator to sector
policy maker. Now regulation and operation functions stand separated
from policy making and assigned to an independent Regulator and
operator. The Government continues to retain expert consultants on
restructuring of the telecommunication sector. Based on their
recommendations, the Government passed necessary enabling
legislation to separate the commercial operations from policy and
regulation and initiated the deregulation & privatisation process.

A new state owned entity, Pakistan Telecommunication Corporation

(PTC) was created out of the then Government run T&T department
through PTC Act 1991, to provide basic telecommunications services.
At the same time, Government of Pakistan continued to encourage
private sector and awarded licenses for cellular, pay phones, paging
services. Some improvement became possible in the availability &
quality of telecom services followed by revenues growth. The PTC Act
of 1991 opened the venues for new entrants in telecom service
market. Some non-basic services were given to private service
providers. Since 1991 the Ministry of Communication started granting
operating licenses also for data and Internet services and removed
controls on telecom terminal equipment manufacturing. This trend is
still continuing. Private sector is encouraged in the sector development
including some new telephony services, either through licensing or by
outsourcing.

One of the major milestones was achieved (in restructuring the sector)
by introducing the new legal framework in the form of Pakistan
Telecommunication (Reorganization) Ordinance, which was later
enacted by the Parliament with some amendments as an Act in
October 1996. Today, this new law is governing the telecommunication
sector in Pakistan. Now the Ministry of Communications is responsible
for policy and sector monitoring. The Pakistan Telecommunication
Authority (PTA) assumed the responsibility for regulation of the
telecom sector. Frequency Allocation Board (FAB) was made
responsible for frequency spectrum management and its monitoring.
National Telecommunication Corporation (NTC) was established to
provide telecommunication services to public sector (govt & defence)
organizations. Pakistan Telecommunication Employees Trust (PTET)
was created as a trust to takeover statutory function to disburse
pension and other benefits to the employees of the PTCL. Pakistan
Telecommunication Company Limited (PTCL) was incorporated as a
public limited company under the Companies Ordinance 1984, with the
principal object of provision of domestic and international
telecommunication and related services. About 95% of the assets and
liabilities of PTC, at net book value, were transferred to PTCL whereas
the remaining 5% assets were vested in PTA, FAB, NTC and PTET.
Current Initiatives

Pakistan likes to promote a business-oriented policy to associate

private entrepreneurs in telecom sector. The options are based on
interconnect and revenue sharing arrangements with licensed
operators or through rebates and markup in outsourcing contracts with
private sector operators. PTCL has successfully entered into
collaborative arrangements with foreign and local telecom Companies.

The information technology and global super-highway network is

opening up new possibilities for the future of telecommunication the
world over. Pakistan did lag behind in this area; but now it is
improving fast. Thanks to one of the most advanced telecom network
owned and operated by PTCL, which can help the society. Major
initiatives have been taken to liberalize telecom and Information
Technology market of the country. The Information Technology &
Telecom Policy stresses the importance of building sophisticated
infrastructure to face the challenges of information technology of the
21st century. The IT infrastructure covers most part of the country by
using fibre optic channels, satellite systems and Digital switches to
create a strong, permanent and reliable IT infrastructure. This
infrastructure will support private players in IT and Internet area. The
Company is establishing a backbone network to connect about 1.25
million users by the year 2008. This will also encourage the use of the
IT network by all service providers users for various information
services and other sectors of the economy.

Information Technology and Internet Status in Pakistan

Information and Communication Technologies have the potential to

significantly contribute towards the promotion of sustainable growth of
economy. By developing information infrastructure and effectively
utilizing information and communication technologies developing
nations can narrow the gap in economic and social development and
prevent it from widening.

There is need to develop IT disciplines and plan approach for

implementation of information technology infrastructures. The IT
market in advance countries like; USA, Canada, UK, Germany,
Australia, Japan and Far East has matured and still growing faster. The
E-Mail and Internet network development in Asia region continues to
be slow. However developments efforts around the region demand for
added capacity, increased access and better network to support new
services for Internet users. Around the globe information technology
and telecom products and services are in heavy trade. This volume is
estimated to be over US$ 1000 billion p.a. around the world. The IT
growth rate is about 50% p.a. (compounded annual growth rate
including growth in Internet.

The growth rate in Internet and information services in developed

countries is unprecedented, varying up to 100% per annum,
depending on socioeconomic level. Today more than 60 million people
can access Internet and other information networks all over the world.
Access to medical, research and university databases etc is of very
high value. Latest information can be quickly retrieved and down
loaded from remotest corners of the world. It is necessary to share
information, on best practices of development, usage of information
and communication technologies between public and private sectors.

In Pakistan also, we estimate explosive growth and aim at information

network capacity. Keeping international telephone and Internet access
statistics in view, we still have low access to information network.
Today global ratio of public access to telephones compared to Internet
is about 12:1 which is improving every year. While looking at the
information society in Pakistan with a vision up to 2010 we anticipate
phenomenal growth in computer terminals, multi-media, information
terminals and in allied fields. It is estimated that number of Internet
users by 2010 shall increase by to more than 1 million. The
deregulation policy and participation by more than 50 private sector
licensees in data and internet services with large number of equipment
vendors is expected to accelerate growth and awareness in the
society.

Major Initiatives Taken by Government/PTCL

The Government on recommendations of Ministry of Communications,

PTA and PTCL considered the telecom tariff proposals and announced
the following concessions and incentives to promote software and
Internet services:

a) Reduction in leased line rates for software and Internet;

b) Special packages for educational and researches institutes;
c) Package of unlimited local calls for Internet users;
d) Waiver of central excise duty on lease lines for Internet
e) Exempted Internet from 5-minute pulse.

As a policy Information Technology, Internet, Software development

and exports are being promoted to encourage private sector for faster
expansion of the new services. Policy steps that are in hand focus on
Internet infrastructure, backbone and Electronic Commerce to ensure
cost effective access to Databases by end users.
The measures taken to promote software and Internet are as
follows:

(a) 20-50% reduction on the leased lines for ISPs, and software
exporters.

(b) Concessions to Schools, universities & institutions, 50% up-front

and 20 free hours for Internet usage.

(c) Packages of unlimited local calls.

(d) Major cities, (about 50) of the country are already connected with
fibre optic/digital cross connect system.

(e) To segregate telephony and Internet traffic to bring Internet away

from time metering.

(f) Second high capacity fibre optic link commissioned in 1998

(catering 20 new cities).

(g) Investment of US$ 40 (M) was made in SEA-ME-WE-III project

(operational in July 1999) to enhance capacity.

(h) Internet infrastructure project (phased over three years 1998-

2000) costing Rs.700 million launched to cater for 500,000
customers (90 cities including all district towns).

(i) Currently about 100 licenses stand issued out of them 50 are
operating the service.

(j) Custom duty on the telecom & Internet equipment reduced.

(k) Waiver granted from 25% CED on leased lines given to licensed
ISPs & Software Exporters.
 COSTS AND TARIFFS

The Government of Pakistan recognizes that tariffs for IT services need

to be brought down on continuous basis to support IT and Internet
business. Over the past two years major reductions have been given
to Internet service providers and software exporters both in terms of
local & international connectivity. The Government regulator & PTCL
are committed to ensure affordable tariffs for Internet access and IT
related business to bring boom in the sector.

Local Call Charges

PTCL Call Charges Rs. 2.01

C.E.D @ 15% Rs. 0.30
Total: Rs. 2.31

The PTCL unit price upto 25 k.m for pulse duration of 5 minutes shall
be Rs.2.01 (whether the dialing is make through zero-based system or
numbering based system) for all 24 hours of the day without off-peak
rebates / rates.

NWD LONG DISTANCE CALLS

PTCL Board of Directors was pleased to announce reduction in Tariff of

NWD (Long Distance Call) for prime (day) time only, with effect from
1st November 2003 as follows:

PTCL Total Price

Pulse Charges for of time unit
Radial Distance Sales Tax
S. No. Duration in time unit of of 60
in Kilometers 15% Rs.
Seconds 60 Seconds seconds
Rs. Rs.
1. Exceeding 25
K.M. but not
34.60 3.48 0.52 4.00
Exceeding 80
K.M.
2. Exceeding 80
K.M. but not
21.30 5.65 0.85 6.50
Exceeding 160
K.M.
3. Exceeding 160
16.30 7.39 1.11 8.50
K.M.
 Normal and Off-Peak hours rates for working days are as follow:

Rates per minute

Above
Timings 25-80 KM 80-160KM
160KM
0700-1800 hours Prime Time Rs.4.00 Rs.6.50 Rs.8.50
1800-2130 hours Off-Peak-I Rs.2.00 Rs.3.50 Rs.6.54
2130-0700 hours Off-Peak-II Rs.1.00 Rs.1.75 Rs.3.27

Rates for Sunday and Gazetted Holidays shall be as follows:

Rate Per Minutes

Above
Timings 25-80KM 80-160KM
160KM
0700-2130 hours Off-Peak-I Rs.2.00 Rs.3.50 Rs.6.54

2130-0700 hours Off-Peak-II Rs.1.00 Rs.1.75 Rs.3.27

• Distance charges are exclusive of General Sales Tax (GST). The

GST @15% shall be payable as per CBR letter no.
1(17)STR/2000, dated 30-11-2001.
• The circuit length may be taken as per road mileage between
the points connected by the circuits i.e from end to end
including (Local lead).
• Charges will be payable on monthly basis in advance. The bills
will be payable within 7 days from the date of issue. In case of
default, 5% surcharge will be levied. Non payment beyond 14
days shall warrant disconnection of the service. Default beyond
30 days shall warrant disconnection of all services.
• This does not include ATM / DSLAM charges
• The services mentioned above can be offered on monthly basis
with a rate adjustment factor of 1.25.
• The short term requirements ranging from few hours to few
days shall be charged on daily basis with a rate adjustment
factor of 1.5 and shall be subject to availability of the facility.
• Leased line tariff will not be available for voice and for
reselling.
Note:- * CPE (Customer Premises Equipment) at unit cost of 250-400 US$
will be charged separately.

* Two CPEs (G.SHDSL) will be required for a point-to-point leased

line circuit.
Tariff for Clear Half Circuit of International Private
Leased Lines for Software Exporters, with
Voice/Video Facility with Four-Voice Connections

Installation Charges US$ 3,000 (one time)

Monthly Rental for Half Circuit of different Bandwidths
S.No Speed Satellite SEA-ME-WE-3
Monthly Rental Monthly Rental
US$ US$
IV 256 KBPS 4,660 4,544
VI 512 KBPS 7,951 7,754
VIII 1024 KBPS 13,518 13,180
IX 2048 KBPS 22,500 21,938

Terms for lease Lines for Voice/Video for Software

Exporters to be added within Lease Line Agreement

1. DXX Installation charges will be as per applicable.

2. The above tariff is applicable irrespective of any country.

3. Sales Tax as per applicable rules.

4. Charges will be payable on monthly basis in advance in

Pak Rupees at the rate (US$-Pak Rupee Parity)
applicable on the date of payment of bill. The bills will be
payable in 07 days from date of issue. In case of
default, 5% per month surcharge will be a levied. Non-
payment beyond 14 days shall warrant disconnection
of the service. Default beyond 30 days shall warrant
disconnection of all services provided by PTCL or it's
subsidiaries.

5. Foreign distant end half circuit will be arranged by the

software exporters.
 TARIFF FOR VIRTUAL PRIVATE NETWORK

PTCL Board of Directors announced the following rates for call charges
in case of Virtual Private Network (VPN) with effect from 1st November
2003. New Tariffs are as under:

Tariff for Virtual Private Network (VPN)

Initial group Breakdown of initial

Group size activation charges activation charges per
(once) line
10 lines Rs. 10,000 Rs. 1,000
Up to 20 lines Rs. 18,000 Rs. 900
Up to 30 lines Rs. 24,000 Rs. 800
Up to 40 lines Rs. 28,000 Rs. 700
50 and above Rs. 30,000 Rs. 600

Modification Charges @ 50/-

Call Charges

Normal PTCL Tariff Discount on PTCL

Zone Inclusive of 15% amount only
Sales Tax (excluding Sales Tax)
Rs. 2.31 per every
Local 0% Discount
five minutes
25 Km to 80 Km Rs. 4.00 per minute 25 % discount
80 Km to 160 Km Rs. 6.50 per minute 25 % discount
Exceeding 160 Km Rs. 8.50 per minute 25 % discount

TARIFF FOR FULL CIRCUIT PREMIUM INTERNET PROTOCOL BACKBONE

CONNECTIVITY VIA SMW-3 FOR DNOPs/ISPs/SOFTWARE EXPORTERS/CALL
CENTERS AND IT RELATED PROJECTS
(Lower than 256 Kbps)

1. Consequent upon approval by the PTCL Board of Directors, PTCL

now offer full circuit I.P connectivity in lower than 256 Kbps
Bandwidth of Premium Internet Backbone Via SMW-3. The rates
will be as under.

MONTHLY TARIFF
Bandwidth
Partially Restorable
128 Kbps US$ 720
64 Kbps US$ 380
2. These new products were made available with effect from June
1, 2002.

DXX charges Rs.10,000/-per month

Installation charges US$ 3,000(one time)
One month rental plus advance Rent for one
Security
month.
Sales Tax @ 15% on all services

3. Bills will be payable with in 07 days from date of issue. In case

of default 5% surcharge will be levied.

4. Non-payment beyond 03 weeks shall warrant disconnection of

the service. Non payment beyond 30 days shall warrant
disconnection of all services provided by PTCL to the dafaulters.

Tariff for Call Centers

PTCL Board of Directors reduced the long distance call charges (day
time only) in case of Call centers effective November 01, 2003. The
rates including above referred reduction are as follows:

Domestic Call Centers

Option 1:

For customers having less than 10,000 NWD minutes per month:

1. Installation charges (One time) Rs. 3,000*

2. Security deposit (Refundable)
1 to 5 lines: Rs. 5,000 per line
6 and above: Rs 4,000 per line

or

Bank Guarantee of Rs. 100,000

3. Features (Free of charges)

* Day time dependent routing

* Call Distribution
* Origin dependent routing
4. Call Charges

Distance Slab Normal PTCL Tariff Discount on Toll

Rs. Per minute* Free Calls
0-25 Km 2.01 for five minutes 0%
More then 25 Km upto 3.47 25%
80 Km
More then 80 Km upto 6.08 25%
160 Km
More than 160 Km 8.73 25%

* These rates are exclusive of sales tax:

Note:
Half and quarter tariffs for NWD calls will also be applicable as per
existing circular.

5. Discount Package:

Monthly Bill (Excluding Sales Tax) Discount

Above Rs. 50,000 upto Rs. 100,000 5.0%
Above Rs. 100,000 upto Rs. 150,000 7.5%
Above Rs. 150,000 10%

Option 2 (Volume Commitment Package)

For customers that commit for a minimum 10,000 NWD minutes per month:

1. Installation charges (one time)

Rs. 3,000 (excluding sales tax)
2. Security deposit (refundable)
1 to 5 lines: Rs. 5,000 per line
6 and above: Rs. 4,000 per line

or

Bank guarantee of Rs. 100,000

3. Features (free of charges)

* Day time dependent routing

* Call distribution
* Origin dependent routing
4. Call charges (excluding sales tax):

Local call rate (max duration 5

minutes) Rs. 2.01*
NWD Traffic:
NWD flat rate per minute Rs. 4.00*
Minimum NWD traffic
10,000 minutes
commitment per month
Minimum charges per month Rs. 40,000

These rates are exclusive of GST.

Option 3 - UAN + IP (Traffic Aggregation using Packet Based

Protocol)

This option consists of a combination of UAN service, leased line &

DXX Incoming voice traffic from various cities will be collected via
local calls using UAN service and converted to packet based IP traffic
for transport to central call center using leased lines. The call centre
operator will install IP gateways that will be housed at PTCL co-
location centers and one-way PRI will be used for interfacing with
PSTN.

1. Installation charges (one Time)

Installation charges will consist of sum of individual installation

charges as applicable for PRI, UAN services & DXX.

2. Security deposit (refundable)

One month rental of PRI, UAN and DXX charges plus advance
rent for one month.

3. Monthly recurring charges:

Monthly recurring charges

Description of service Charges

PRI rental As per applicable tariff for PRI
Line rent As per applicable tariff for Line rent
Co-location charges As per applicable tariff for Co-Location
UAN charges As per applicable tariff for UAN services
As per applicable tariff for Leased lines + 100%
Leased Line
premium
As per applicable tariff for DXX + 100% premium
DXX charges

Terms and Conditions

1. No connectivity is allowed to/from any type of international

network
2. Combined call centers (local + International) are not allowed
3. The interconnection of corporate customers systems (including
call centers) with PSTN will be one way, i.e. from PSTN to the
corporate customers systems.
4. For option 3, only large corporate customers will be considered
for incoming (one way) call center voice traffic only.
5. Only Pakistan registered companies shall be allowed on non-
exclusive basis.
6. Interconnectivity of domestic call centers shall not be allowed.
7. GST @ 15% shall be levied on the above charges.
8. Monthly bill should be cleared within 15 days from date of issue.
Non payment beyond 30 days will lead to disconnection without
any notice.

International Call Centres

The PTCL Board of Directors announced following Bandwidth's Tariff for

International Call Centers on Premium Internet Protocol Backbone
Connectivity using SMW - 3 with effect from 1st July 2003. The rates
are as under:

Monthly Tariff on All Pakistan

Bandwidth
Basis Partially Restorable
256 Kbps US$ 1,120
512 Kbps US$ 1,910
1024 Kbps US$ 3,270
2 MBit/s US$ 5,400
8 MBit/s US$ 19,500
34 MBit/s US$ 72,000
International Call Center Operators are also allowed roof-top to roof-
top VSAT link facility under PTCL Franchise. The applicant shall pay
PTCL a formal Franchise fee of 5% of their out-payment to the
Satellite Operator.

2. Other Applicable Charges

DXX Charges As per applicable tariff upto 2 Mb

Local Connectivity As per Optical Fiber Media charges vide
PTCL Circular No. Tariff 1-8/2000 dated
30-4-2002, based on distance from local
ITI node / National Multiplex Terminal to
customer PoP in the same city.

Installation Charges US$ 3,000 (one time)

Security One month rental plus advance Rent for

one month

Registration Charges non Rs. 30,000/=

refundable:
(for 8/34 Mbps Customers)

Bandwidth, ISPs and fibre optic installation in Pakistan

Internet access, International bandwidth allocation, number of ISPs

and fiber optic installations in Pakistan (1996 to March – 2004) are
given in the following table:-

Mar – Mar-
Category 1996 1997 1998 1999 2000 2001 2002 2003 2004
Cities - - - 29 295 558 1,081 1,350 1,900
connected
with internet
Bandwidth 0.656 3 8.095 16.185 24.795 91.896 232.469 410 580
(Mbits)
No. Of ISPs 11 13 44 68 98 111 127 127 250
Fiber Optic 40 45 60 72 93 135 258 300 380
Installation
(No. of Cities)
Source: PTCL, PTA, PSEB
 Cities Connected with Internet

As on January 2004

Provinces Number
Punjab 1,091

Sindh 202

N.W.F.P 409

Baluchistan 110

Total 1,812

Source: PTCL

No. of Internet Users

(1995-2003)

Years No. of internet

Users
1995 1,500
1997 25,000
1998 100,000
1999 250,000
2000 500,000
2001 750,000
2002 1,000,000
2003 1,600,000

Source: PTA Telecom Status Report 2002-2003

 E- Commerce in Pakistan
E-Commerce stands for electronic commerce. It is new way of doing
business in this IT revolution world where physical boundaries have no
meaning. Many countries have yet to draw up a proper set of
operating principles to govern legal, regulatory, and enforcement
issues.

Although there are several initiatives underway to prompt

Governments to adopt some kind of a legal e-commerce framework, it
is going to take a while before everyone enacts an act for this new
business environment. But without this legal framework, customer
confidence will remain affected, as people will remain unsure on how
they are protected, or if they will be protected if anything goes wrong
during an on- line transaction. Many businesses and consumers are
still wary of conducting extensive business over the Internet because
of the lack of a predictable legal environment governing transactions.

The present Government is cognizant of the importance of information

technology and the Internet in contributing to economic growth and
prosperity.

It is hoped that the IT policy (being revised) will address the issues
and opportunities of the Internet as well as e-commerce. There is an
urgent need for creating a proper legal atmosphere under which e-
commerce could flourish in Pakistan. Both producers and consumers
need to know what is the legal status of a transaction conducted on
the Internet, what is the recourse available to a buyer in case the
retailer reneges on its contract. For someone who believes that the
Internet can be a powerful tool for Pakistani businesses and
professionals in their quest for global competitiveness, such a
regulatory structure is extremely important.

Proposed model for Pakistan

1. The Government should put in place a legal framework which

provides for certainty and predictability: The Government's role
is to put in place a legal framework which provides for certainty,
predictability, and clarity of the rights and obligations of the
transacting parties. At the same time, the legal framework will
need to be technology-neutral and flexible enough to
accommodate technological changes and the fluid global
environment.
2. The private sector should be encouraged to lead: Though the US
Government played a role in financing the initial development of
the Internet, its expansion has been driven primarily by the
private sector. In Pakistan for e-commerce to flourish, the
private sector should and must continue to lead. Innovation,
expanded services, broader participation, and lower prices will
arise in a market-driven arena, not in an environment that
operates as a regulated industry.

Accordingly, the Government should encourage industry's self-

regulation wherever appropriate and support the efforts of
private sector organizations to develop mechanisms to facilitate
the successful operation of the Internet. Even where collective
agreements or standards are necessary, private entities should,
where possible, take the lead in organizing them. Where
Government action or inter-Governmental agreements are
necessary, on taxation for example, private sector participation
should be a formal part of the policy making process.
Representatives from tax, consulting and law firms should be
invited to form working groups for this purpose.

E-commerce is about business. The Internet and the global

information infrastructure are fast gaining worldwide prominence
because the private sector is driving it. Businesses must take the
lead. The Government must not impede but remove hurdles to
its natural growth and development.

3. The Government should avoid undue restrictions on E-

commerce. Parties in Pakistan should be able to enter into
legitimate agreements to buy and sell products and services
across the Internet with minimal Government involvement or
intervention. Unnecessary regulation of commercial activities will
distort development of the electronic marketplace by decreasing
the supply and raising the cost of products and services for
consumers in Pakistan. Business models must evolve rapidly to
keep pace with the break-neck speed of change in technology;
Government attempts to regulate are likely to be outmoded by
the time they are finally enacted, especially to the extent such
regulations are technology-specific. Accordingly, the Government
should refrain from imposing new and unnecessary regulations,
bureaucratic procedures, or taxes and tariffs on commercial
activities that take place via the Internet. Although not limited to
the net, a previous one per cent transaction fee for credit card
use is an example of such an action.
4. The Government should provide a safe and secure environment.
Both businesses and consumers must be assured of security and
safety in cyberspace transactions. Proper procedures and
sufficient remedies have to be provided to safeguard innocent
parties from abusive use of electronic market space. Similarly
service providers and users need to be assured that they are
protected from fraudulent attacks. It is, therefore, necessary for
the Government to take a more sophisticated approach to
provide for enhanced penalties proportionate to the different
levels of potential and actual harm caused.

Basically, customers need to know who and what they are

dealing with out there on the Internet. Consumers need to know
that the intermediary, whether it is a bank or merchant, is a
trusted one and that the transaction will follow through. Other
issues include fraud and misrepresentation, rights and redress.
Essentially, they want to know about their rights, how they can
be protected, and how will they be compensated for their loss.

5. Where Governmental involvement is needed, its aim should be

to support and enforce a predictable, minimalist consistent and
simple legal environment. However, this does not mean absence
of Government participation. Government regulation must be
based on three simple principles, preserving system integrity,
enhancing transparency and maintaining objectivity. In some
areas, Government agreements may prove necessary to
facilitate e-commerce and protect consumers. In these cases,
the Government should establish a predictable and simple legal
environment based on a decentralized, contractual model of law
rather than one based on top-down regulation. This may involve
provincial as well as the federal Governments. Where
Government intervention is necessary to facilitate e-commerce,
its goal should be:

• To ensure competition
• Protect intellectual property and privacy
• Prevent fraud
• Foster transparency
• Support commercial transactions
• Facilitate dispute resolution

6. The Government should recognise the unique qualities of the

Internet: The genius and explosive success of the Internet can
be attributed in part to its decentralized nature and to its
tradition of bottom-up governance. These same characteristics
pose significant logistical and technological challenges to existing
 regulatory models, and the Government should tailor its policies
accordingly.

E-commerce faces significant challenges where it intersects with

existing regulatory schemes. We should not assume, for
example, that the regulatory frameworks established over the
past fifty years for telecommunication, radio and television fit
the Internet. Regulation should be imposed only as a necessary
means to achieve an important goal on which there is a broad
consensus. An example of this is the use of Dial Pad by internet
users to call the US, free of charge. The PTA has censored some
ISPs for allowing access to this site despite the authority
warning. Existing laws and regulations that may hinder e-
commerce should be reviewed and revised or eliminated to
reflect the needs of the new electronic age.

7. The Government should pursue innovative, liberal and

transparent policies pro-actively. The traditional concepts of
imports, exports and cross-border trade, their rules and
regulations need to be reviewed and adapted to meet a fast
changing electronic market place. Tax and investment incentives
will need to keep pace with the developments in e-commerce.
The SBP will need to develop a system that monitors purchase
and sale flows in foreign currency through the internet for
resident consumers and companies.

8. The Government should ensure consistency with international

regimes, international co-operation and interoperability. These
are necessary for e-commerce to thrive. E-commerce should be
facilitated on a global basis because the Internet is emerging as
a global marketplace. The legal framework supporting
commercial transactions on the Internet should be governed by
consistent principles across state, national, and international
borders that lead to predictable results regardless of the
jurisdiction in which a particular buyer or seller resides. The
global nature of the Internet makes it imperative for domestic
policies to be in line with those in the international environment.
In addition, the main thrust and advantage of e-commerce is the
ability to tap into global resources and to sell to the vast global
markets. It is therefore important that our legislative framework
is a friendly and internationally acceptable one that conforms to
stringent standards. A survey was carried out among 21
economies of the APEC forum on regulation of e-commerce.
According to the survey, conducted by Price Waterhouse, a
major issue was "how to bring to court matters pertaining to e-
commerce in case of a dispute, for instance, whether the case
 should be heard in the country where the buyer resides or where
the seller is incorporated?" The survey results described
concerns such as security, legal and tax issues as "speed bumps"
which slow progress.

It is not going to be an easy task getting international

compliance and cooperation on a set of e-commerce laws. And
compatibility is something which Governments should strive for,
if not, the growth of e-commerce may be slowed down. It is very
important to ensure that there is compliance and compatibility. If
different countries have different standards or laws, it will then
be difficult to settle disputes when it comes to cross- border
transactions. But like any unilateral arrangement, getting all the
countries to adhere to one e-commerce framework is going to be
difficult. We should explore the possibility of signing "E-
commerce treaties" with other countries in the same vein as tax-
treaties. This will greatly facilitate the growth of cross- country
e-commerce and help settle regulatory issues with less
difficulties.

9. The Government should provide incentives to encourage listing

of IT companies on the stock exchanges. We need to list IT
stocks. This will attract foreign portfolio investment into our
capital market and allow our companies to tap foreign resources
for growth and expansion. Globally, stock markets are on a roll.
People everywhere appear to be making money. The buzz word
is a new economy stocks". List a dot.com and funds start flowing
towards it. Asia, India, Hong Kong, Taiwan and Korea are
witnessing massive inflows of portfolio capital while others like
Singapore, Thailand, Indonesia and Philippines are seeing
outflows. The reason is preference for new economy versus old
economy stocks. Countries which have built an Information
Technology base are experiencing the inflows while the old
economy stocks are being neglected. There is an information
technology mania that has engulfed the global market place.

10. We must accept "intellectual property" as capital and extend

financing to IT companies. Venture capital financing rules need
to be amended to incorporate financing to upcoming IT firms.
State Bank of Pakistan must create a credit line for IT
companies. Banks urge that they will lend only against collateral
or personal guarantees. The demand for concessional financing
by software export houses is justified. The inability of
commercial banks to lend without collateral or at lower than
market rates can be overcome only if the State Bank creates a
 credit line specifically for this purpose. This needs to be done
and it must be done.

The future

Commerce on the Internet reached $3 trillion globally in the

year 2003. Pakistani business concerns must prepare themselves for
this new dimension and strive to be a part of this digital market place.
In order to allow Pakistani companies to participate effectively in this
commercial arena, our Government must adopt a flexible, market-
oriented approach to e-commerce, one that facilitates the emergence
of a transparent and predictable legal environment to support business
and commerce. Our official decision-makers must respect the unique
nature of the Internet as a medium for transacting business and
recognize that widespread competition and increased consumer choice
should be the defining features of the new digital marketplace. Policy
decisions will have a major impact on the kind of environment in which
e-commerce will further develop and should, therefore, be drafted with
care and with due recognition of its fragile and evolving nature.
 Hardware / Software Industry in Pakistan

Hardware Industry in Pakistan

Computer Hardware Industry can be defined as design, development,

manufacturing and maintenance of all products, modules and
components that form the building blocks of an IT infrastructure. A
thriving hardware industry is pivotal to the growth of IT infrastructure
and services.

Computer hardware manufacturing is extremely capital intensive

industry. Presently, there is no computer hardware manufacturing
activity in Pakistan in true sense. The reason is that imported
hardware components are available in abundance and on fairly
cheaper rates. Especially after the emerging of China as a big
computer hardware manufacturer & supplier, the prices of hardware
components have been reduced. In this scenario, the computer
hardware manufacturing in Pakistan is currently not feasible. This
industry is profitable if it works on economy of scales, which depends
upon vast markets. In Pakistan, the market is negligible for hardware
consumption and it will not be competitive with China, so this industry
has not reasonable prospects in Pakistan to develop & flourish at
present.

Mostly the computer vendors are assembling the imported parts and
components to produce the personal computers but some companies
like INBOX, RAFFLES, MICRO PAK etc. have developed organised
assembly lines and are producing small components like casings of
PCs. M/s Enabling Technologies are doing some Hardware designing
activity.

Partial Computer Hardware manufacturing activity can however be

started. Only those areas that are within Pakistan’s reach may be
focused in which the country could have a comparative advantage. The
local manufacturers, which like to start this activity, must be
encouraged and rewarded. The engineering universities of Pakistan
need to be further funded to start R&D centers. Only through such
R&D centers, the future of computer hardware manufacturing activity
can be ensured. A consistent duty/tax/regulatory structure and
attractive incentives can enable the local and foreign investors to
make long term investments in this industry.
 Software Industry in Pakistan

Software Industry in Pakistan has developed a lot during last ten

years. Due to liberalized IT policy, a mushroom growth of Software
houses have been registered in IT Sector. The Government of Pakistan
is taking very significant steps to develop IT culture in Pakistan and lot
of incentives have been given to software houses to start software
business.

In a short period of three decades, computer science has developed

from a branch of electronics to one of the largest engineering
disciplines itself. It now consists of many branches and software
engineering is considered to be the largest. The reason for the rapid
growth in the demand for software development is lead by the
widespread use of computers in everyday life, evolution of high-
powered general purpose computers and low cost of maintaining,
debugging and duplication of software products.

The potential in the field of software development is still growing

worldwide and is expected to continue to grow for decades to come.
The field is at its infancy and evolutions will continue to occur
technically and directionally. Even now the key players in this industry
are changing the way we think about organizing our lives with the help
of computers.

To provide services e.g. networking, internet connectivity, system

support etc. at the international level requires huge investment in
setup and research, as compared to setting up a software house,
which requires little investments and mostly little or no research.
Providing services in the fields of computer science other than
software engineering generally means providing services to the local
customers only. This reduces the amount of profit that can be earned
through these services. The major advantage the software
development industry offers to a developing state like Pakistan is that
most of the software development projects are from international
level, while all the expenses and salaries are paid at local rates, which
are considerably lower than in other countries. Therefore in Pakistan,
doubtlessly, software development industry has currently the highest
profit making potential.

Currently a very small amount of this potential is being utilized. The

Government is trying to improve the status, by providing many
incentives to software development organizations, but still a lot has to
be done if the opportunity is to be properly availed. The biggest
problem facing the software industry in Pakistan is the lack of
availability of quality software engineers and project managers.
Software projects are easy to obtain, but much harder to deliver,
especially the larger more profitable projects. A good project manager,
in-depth project analysis and a proper team of software engineers are
required to make a large project successful.

The base of the problem is that qualified computer professionals easily

get much higher paying jobs abroad than locally. The difference in the
pay scale is so much that a qualified professional can earn more in a
month in US/Canada than in a year in our country. Due to this more
than 80% of the computer professionals in our country have or are
trying to get jobs abroad. Until this difference is minimized, this
problem will remain persistent and will continue to be a major obstacle
in further development of software industry in Pakistan.

India was facing a similar problem with its software industry, but they
have tightened the policies in this regard, to prevent the outflow of
valuable human resources. The result is that their local software
industry is now the fastest growing industry in the world. Similar steps
will have to be taken by our Government, so that the country gains
some benefits from the cream of its professionals.

With the spread of high speed internet, home-based jobs are rising. In
a home-based job, the employees perform most of their tasks by
sitting at home and logging on to the company's server through dialup
lines or the internet. Huge savings are made in this way as the
company can now have much smaller office space, lower utility bills
and reduced costs of computer maintenance. The advantage to the
employees is that they can work with comfort at home and can be
physically quite far from the office, save time spent traveling to/from
the office. The communication between the employees and project
managers happens through messaging software and video-
conferencing, all communicating over the same linkup, while VPN
software provides the necessary security. Currently these types of jobs
are only limited to US and Canada, but are expected to spread world-
wide as broad band internet becomes common in other countries.

In Pakistan, by the arrival of high speed internet backbone connection

soon home-based jobs will also be offered to Pakistani professionals in
Pakistan by software houses situated elsewhere. The effect of this will
be that the pay scales of IT professionals, programmers will come
down.

What Pakistani software houses need to realize now is that with the
help of the Government they must try to stop the outflow of computer
manpower from the country and if they intend to remain competitive
in the long run, they must offer packages to computer professionals.

Information centers at IT parks and Business Advisory Councils are

providing business advice, suggestions and recommendations to the
software companies to improve their business and attract foreign
investment. These councils keep active project plans, international
contract guidelines and other jump-start and strategic material for
software companies.

The benefits of these information centers to the local software

companies include:

Free advice to run software business from experienced persons.

A chance to work hands in hands with the international giants

through mergers. The mergers increase the capacity of a local
software company to jump in bigger projects.

A chance to rehearse at the demonstration pavilion before going

for international exhibitions. One stop access to the latest
magazines, journals, periodicals at zero cost.

Software is the largest export for Pakistan’s IT industry. Applications

can be generic products or customized, depending on the client’s
needs. These range from simple web sites to complex enterprise
management systems. A number of companies are now actively
engaged in developing new technologies for sale abroad.

The ability of Pakistan to produce quality software is based on our

abundant pool of IT professionals. 39% of IT students have at least 2
years of practical experience. First Virtual University has been
established which aims to educate thousands of students in more than
200 cities of Pakistan. Another reason for our success in software
development is the emphasis on software quality and well-managed
processes. Currently a few software companies have either ISO 9000
or CMM certifications. This number is planned to increase very soon.

Already it is being felt that the quality of Pakistan's IT technicians is

not always of the desired level because a number of substandard
institutions claiming to be training people in information technology
have mushroomed all over but they actually teach very little. It is a
positive development that the Government is aware of these
constraints and deficiencies and is trying to remove these and improve
the overall training facilities.
Two basic issues are to be addressed in all earnestness. One is the
question of the spread of education in the country. The other is the
approach adopted vis-à-vis the use of information technology. At
present it is only the affluent classes which enjoy the benefits of a
good education in private schools and universities which are beyond
the reach of the low-income groups. If IT remains the exclusive
preserve of the rich, the social cleavage will widen. Similarly, it is
important that IT is used to promote knowledge, education,
enlightenment and economic development. It is afterall a means to an
end and not an end in itself.

The software development base is still small but growth is

phenomenal. Market size is critical. All those businesses would come to
Pakistan when it makes financial sense. Why IT companies make
lengthy deliberations before coming to Pakistan, one could conclude
that often it is because companies analyze the size of growth to assess
their return on investment. Pakistan, despite its late entry into the
field has already become an attractive proposition for foreign
investors.

If a developing nation like Pakistan that stands at many crossroads,

does not adopt a structured approach for the development of the
Information Technology Industry, then it will find itself at the mercy of
more farsighted nations from not merely the West but also the East. If
we are serious about making any real progress then we have no choice
but to have a well articulated view about tomorrow's opportunities and
challenges.

The investment level when it comes to the IT is relatively lower than

the other capital intensive industries such as automotive plants. As far
as the information super highway and Internet is concerned, countries
like Pakistan needed to provide access on and off the highway.
Investment in all forms has taken place in the IT sector in Pakistan.
Offshore development contracts are still the main source of software
export income. Other areas such as mobile telecommunication have
also seen exponential growth. In recent years, local set-ups have
significantly increased as well. Successful local IT companies have also
merged with some of the bigger names and now play a pivotal role in
their global development efforts.

Major players in the IT industry have been in Pakistan for more than
two decades. Their growth in this region is an example that more and
more international companies are following. Since the declaration of
the IT sector as an industry, the Government is giving significant
benefits to this industry to promote investment. Although some of the
top names like IBM, NCR and Siemens have been present in the
country for decades, the world wide boom in IT, especially in the
1990s spurred investment by many other companies from North
America, Europe and the Middle East. These companies were looking
for a suitable environment for their operations at a lower cost margin.
In Pakistan they have found a suitable climate with highly qualified
individuals to help them grow their businesses internationally.

Companies are making heavy investments to benefit from emerging

technologies in hardware, software and communications areas.
Pakistan in recent years has seen considerable growth in its IT sector.
With more than 2 million computer literate people and a state of the
art infrastructure, Pakistan is at the forefront of this industry.

The Government of Pakistan is leading the technology revolution in the

country in various projects aimed and improving infrastructure, human
resource development and integrating IT in the public sector.
 CENSUS OF SOFTWARE INDUSTRY AND
RELATED SERVICES OF PAKISTAN

There was no consolidated information available about Software

Industry in Pakistan. Federal Bureau of Statistics (FBS) was entrusted
the task to conduct a census of Pakistan Software Industry in year
2002. This census was conducted for the first time in Pakistan. It
covered almost all software houses / companies engaged in developing
software and rendering related services. It provides benchmark
information regarding existing infrastructure of Software Industry,
number and category of manpower employed and capabilities of
Software houses in generating foreign exchange through software
exports.

Distribution of Software Houses by Year of Registration /

Organization

The table depicted below gives year-wise trend of registered Software

houses (SWHs) with more than one organizations. The highest number
registered with Pakistan Software Export Board (PSEB) were 77%
followed by Pakistan Software Houses Association (PASHA) with 24%,
SBP with 17% and others with 14%. The registration of Software
houses with PSEB and PASHA indicates an increasing trend for the
year 2001 through 1996.

Name of Organizations
Year of SBP PSEB OTHERS
Registration P@SHA
Nos. Nos. Nos. Nos.

Total 66 47 214 39
UPTO 1995 6 1 4 7
1996 - 1 13 1
1997 3 5 12 -
1998 4 5 20 6
1999 11 8 25 5
2000 24 15 65 7
2001 18 12 75 13

Note: - Total number of SWHs may not be added up to 278 due to multiple
registrations.
Distribution of Software Houses by Area of Business by Major
Cities

The data depicted in the table below indicates that the Software
houses (SWHs) in addition to Software Development were also
engaged in the business of I.T Consultancy, Active Server Page (ASP),
Transcription services, Internet Services providing and IT training.
Majority of the Software houses were providing IT consultancy and IT
training. The city-wise analysis shows that out of 159 Software
houses, 65 at Karachi and 45 at Lahore were engaged in IT
consultancy in addition to the Software Development.

HW / SW I.T.
Call I.T. Transcription
Software NW / Training ISP Others
Major Cities ASP Center Consultancy Services
Houses VENDOR Institution
Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 278 22 15 36 159 48 74 21 35
Islamabad 56 4 2 7 27 16 12 3 11
Rawalpindi 20 1 3 3 9 5 10 1 2
Lahore 80 8 1 7 45 8 10 4 7
Karachi 103 6 9 15 65 12 28 11 14
Other Cities 19 3 - 4 13 7 14 2 1

Distribution of Software Houses by Database being used

The table given below shows the types of databases being used in
various cities. Database-wise distribution indicates that majority of the
SWHs were using SQL, ACCESS and ORACLE in different cities and
these databases were more common in Karachi than other cities while
the highest number i.e 14% of the Software houses located in
Islamabad were not using any of the database.

Software
Access SQL ORACLE DB2 Informix Ingress Terradata Others None
Major Cities Houses
Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 278 217 228 186 43 21 3 4 45 21
Islamabad 56 38 40 37 8 5 1 - 11 8
Rawalpindi 20 16 13 14 2 1 - - 2 3
Lahore 80 65 73 53 16 7 1 2 13 2
Karachi 103 84 86 70 17 6 1 2 15 7
Other Cities 19 14 16 12 - 2 - - 4 1

Distribution of Manpower Employed in Software houses by Sex

and Cities

The total manpower employed on 278 Software houses (SWHs) was

8,527 out which 7,671 (90%) were male and 856 (10%) females.
Majority of the people (94%) were full time employed while only (6%)
were part time employed. City-wise as well as total male-female ratio
was 90:10. The average number of people employed per SWH worked
out to 30 persons in the main cities. In Islamabad however, average
employment per SWH was the highest i.e. 39 people as compared to
main cities.

TOTAL FULL TIME PART TIME

Software
Houses Both Male Female Both Male Female Both Male Female
Major Cities
Sexes Sexes Sexes
Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 278 8527 7671 856 8022 7236 786 505 435 70
Islamabad 56 2190 1975 215 2027 1851 176 163 124 39
Rawalpindi 20 527 466 61 496 440 56 31 26 5
Lahore 80 2594 2349 245 2461 2230 231 133 119 14
Karachi 103 2865 2570 295 2707 2422 285 158 148 10
Other Cities 19 351 311 40 331 293 38 20 18 2

Distribution of Local / Overseas Projects Developed by

Software Houses

The statistics given in the table below revealed that during the year
2000-2001, 1,685 software development projects were completed at
226 Software houses (SWHs), which have been reported, out of which
1,137 projects (67.5%) were for the local clients and 548 (32.5%) for
the overseas clients. During the first quarter of the fiscal year 2001-
2002, 767 projects were completed, which shows an increasing trend
in total as well as for the overseas clients. During the year 2000-01
the share of the overseas clients was 32.5% which rose to 34.4% in
the first quarter of 2001-02, while for the local clients it decreased to
65.6% from 67.5%. Analysis of data also indicates that on the average
140 projects per month were developed during July-June 2000-01
which rose to 255 projects per month during the 1st quarter of
2001-02.

The city-wise analysis indicates that the Software houses at Karachi,

Lahore and Islamabad developed 1,485 projects that is 88% of the
total projects and Karachi was at the top with 634 projects followed by
Lahore (501) and Islamabad (350). Similar trend remained in the 1st
quarter of year 2001-02. In the development of overseas projects,
Lahore remained at the top with a share of 47% followed by
Islamabad (26%) and Karachi (19%) during 2000-01.

Software Houses July, 2000 – June, 2001 July, 2001 – Sept, 2001
Major Cities Reported
Total Local Overseas Total Local Overseas
Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 226 1685 1137 548 767 503 264
Islamabad 47 350 205 145 163 94 69
Rawalpindi 14 48 22 26 36 15 21
Lahore 67 501 243 258 236 134 102
Karachi 82 634 530 104 276 213 63
Other Cities 16 152 137 15 56 47 9
Distribution of Software Houses by Type of Internet
Connectivity

The internet connectivity data revealed that the dial-up connectivity

(telephone connections with computer modem manually or
automatically) ranges from 94% in ‘other cities’ to 80% in Rawalpindi,
whereas 25% of the Software houses (SWHs) had ISDN connectivity in
Lahore, around 10% in Islamabad, Karachi and other cities. The VSAT,
which is a satellite communication system and serves home & business
users, was available to Islamabad and Karachi whereas Lahore,
Rawalpindi and other cities did not have VSAT connectivity.

Digital Cross Radio

Software Dial-up ISDN VSAT Others
Major Cities Connection Modem
Houses
Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 278 238 39 33 9 6 11
Islamabad 56 47 6 7 1 3 2
Rawalpindi 20 16 1 5 - - -
Lahore 80 66 20 6 4 - 4
Karachi 103 91 10 14 2 3 5
Other Cities 19 18 2 1 2 - -
Total number of SWHs may not be added upto 278 due to multiple facilities.

Distribution of Software Houses by Bandwidth Capacity

The bandwidth capacity, which gives the measure of fast data flows
over given transmission path was not available with 147 (53%) of
Software houses. Out of 131 Software houses which had bandwidth
capacity available, 109 Software houses had 001-512 KBPS bandwidth
capacity available with them and were utilizing it. If we look city-wise,
the non-availability of bandwidth capacity in the SWHs of Karachi was
62%, Islamabad 50%, Lahore 47.5%, Rawalpindi 70% and
interestingly the other cities 16%.

Software No 001-512 KBPS 513-1024 KBPS 1025-4096 KBPS > 4096 KBPS
Major Cities Houses Bandwidth Available Utilized Available Utilized Available Utilized Available Utilized
Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos. Nos.
Pakistan 278 147 109 109 10 6 8 8 4 3
Islamabad 56 28 25 25 2 1 - - 1 1
Rawalpindi 20 14 4 4 - - 2 2 - -
Lahore 80 38 31 31 8 5 2 2 1 -
Karachi 103 64 34 34 - - 3 3 2 2
Other Cities 19 3 15 15 - - 1 1 - -
Distribution of PCs & PC Servers Installed in Software houses
by Cities

The table given below provides city-wise installation of personal

computers (PCs), PC Servers and other Servers in 278 Software
houses (SWHs) throughout Pakistan. It was revealed that on average
basis there were 34 PCs per SWH, while the average number of PC
Servers per SWH was 3. The city-wise average number of PCs per
SWH further revealed that Islamabad had the highest number i.e. 53
PCs per SWH where as Lahore and Karachi had 34 and 28 PCs
respectively despite having the highest number of Software houses at
Karachi and Lahore. The average number of PC Servers installed per
SWH worked out to about 3 in almost all the cities.

Software Houses P.C. P.C. Server Other Server

Major Cities
Nos. Nos. Nos. Nos.
278 9585 742 152
Pakistan 56 2967 166 61
Islamabad 20 567 55 4
Rawalpindi 80 2766 227 46
Lahore
Karachi 103 2946 266 38
Other Cities 19 339 28 3

List of category wise IT companies in Pakistan is placed at Annex-C.

 Software Exports from Pakistan

Introduction
The present outlook of visionaries on Information Technology (IT) in
Pakistan is myopic at present as it currently concentrates on software
exports as the main ingredient of the Industry. Pakistan needs to have
a broad vision and a well articulated IT strategy to become a viable IT
centre. There is immense potential in the country, but it is all going to
sheer waste as the true potential is not being tapped and utilized
properly. Both, the public and the private sector, have to start taking
the initiative and invest accordingly on the IT front to make this
industry a booming one and put Pakistan on the road to the Silicon
Valley.

Software exports should not be the corner stone of the Information

Technology industry. The real potential of information technology still
needs to be tapped by industries. Most businesses use computers for
record keeping, word processing, etc. But it is not used as a strategic
tool. Many business houses have established their own websites, but
hardly any have been able to use it as a effective marketing tool.

Our bread and butter are not software exports, but agriculture. There
is nothing in the IT policy as how to increase the cotton business via
IT. It mainly talks about bringing new businesses to life via software
exports. What we are not focusing on is how we can increase our core
business via Information Technology and that is the area which needs
our urgent attention.

A separate Information Technology & Telecom Division has been

established by the Government for a focused approach and a number
of initiatives have been taken to create a conducive environment for
the fast track growth of this sector in Pakistan. It is to be expected
that as a result of all round efforts, the information technology sector
will start yielding results in the form of higher foreign exchange
earnings from the export of software and related services. The export
figures under this head, however, continue to remain illusive.
 INCENTIVES FOR SOFTWARE EXPORTS

The Information Technology (IT) is one of the fastest growing

industries in the world, capturing billions of dollars in the global
market. Its contribution to the socio-economic development of the
country is very significant, especially for the developing countries.

Realizing the importance of the Software Exports, the Government had

established Pakistan Software Export Board in 1995, with main
objective of encouraging Software Exports in the country. Taking a
step further the Government had declared the Computer Software
Information Technology as “Industry” by a notification in March 1997.

The Software Houses, though established in the 80s, however, the

software market in Pakistan came in the limelight in early 1996 with
the introduction of Internet which opened a communication channel
between Pakistan and rest of the IT world. The Government of
Pakistan has extended very liberal fiscal and monetary incentives for
software exports. The incentive package consists of two major
categories i.e., fiscal incentives and corporate incentives as follows:

A. Fiscal Incentives
All computers and related hardware, peripherals including
communications hardware and software, telemetric infrastructure and
software development tools to be used exclusively for software exports
are exempted all duties, taxes and surcharges etc.

“Software Houses / Software Companies” are exempted from

corporate income tax on export earnings from “Software and Related
Services” till June 30, 2016.

Financial assistance will be provided to the “Software House / Software

Company” by extending the facility of Export Financing Scheme -
Refinance for Export of Computer Software by the Software
Houses/Companies and in the shape of loans to software
houses/companies by the nationalized/commercial banks. The State
Bank of Pakistan under its Circular No.23 has fixed an export re-
finance limit of 50% of last year’s exports.

• The PTCL shall provide international high speed data circuits to

“Software Houses/ Software Companies” at rates which are
 highly competitive as compared to rates offered by other
telecom companies in the region.
• Subsidised rentals for office facilities/office space in Software
Technology Parks (STP) shall be charged, such parks have since
been established at Islamabad, Karachi, Lahore and Peshawar.
• “Software Houses/Software Companies” are allowed to re-export
capital goods without any levies.

B. Corporate Incentives

Foreign investors will be allowed up to 100% ownership of equity

in “Software Houses / Software Companies”.

Software that is developed in Pakistan or part of which is developed in

Pakistan will be protected by law from piracy and companies can be
lodged with Pakistan Software Export Board (PSEB)

“Software Houses / Software Companies” could be located either

within STP or anywhere else in Pakistan. “Software Houses / Software
Companies” located in STP’s shall be allowed to carry out ONLY
“Software and Related Services” business within the STP bounds and
NO OTHER BUSINESS.

Millions of dollars are being invested by the Government in the IT,

major portion being spent on human resource development and
enabling infrastructure provision. Presently Pakistan has 90%
digitalized telecom infrastructure, 250 Internet Service Providers
(ISPs) operating in major cities as well as remotest areas including the
mountain capital of Himalayas- Gilgit. 10,000 computer science
graduates being produced annually, strong international linkages
through expatriate Pakistani IT professionals working in Europe and
North America, connectivity with international sub-marine optic fiber
cable, domestic long distance optic fiber network, and deregulation
and incentives set forth for the telecom industry.
 General Incentives

• 100% foreign equity allowed

• Piracy laws to protect IT products and services
• Tax holiday on IT exports till 2018
• Duty free imports of hardware & software products
• Retaining of 35% earnings by IT companies in foreign currency
• Reduced tariff for utilities in software technology parks
• 75 % cost of ISO 9001 certification for Software houses provided by GOP.
• No sales tax on export of computer Hardware and Software.
• Agreements with 51 countries to avoid double taxation.
• PSEB, a one stop shop for IT business in Pakistan.
 SOFTWARE EXPORT FIGURES

Actual Software export figures are not available with any IT agency.
The reason is that the IT companies export software through Internet
& it has no record with any one. However, the State Bank of Pakistan
provides the figures as per their record. State Bank figures are actually
aggregation of receipts on account of computer services which include
receipts on account of export of computer software including design,
development and programming of customized system, receipts on
account of computer hardware consultancy services, database and
data processing services etc.

Software Export Figures from State Bank of Pakistan

Software Export figures during last four years, as recorded by State
Bank of Pakistan are as under: -

Software Exports
Year (in Million US
Dollars)
1999-2000 18.2

2000-2001 20.1

2001-2002 19.8

2002-2003 22.5
2003-2004
22.0
(July, 2003 – March, 2004)

Estimated Software Export figures

The software export figures of State Bank of Pakistan are based on the
receipts on account of computer services. These figures are not exact
figures of software exports. Most of the software companies do not
disclose the actual earning through software exports. They only show
the money which they bring for paying the salaries. It has been
estimated that the software companies earn five times more than the
money spent on salaries. So if the total earned revenue per annum
disclosed by software companies is 25 million US $., then its five time
(25 x 5) is 125 million US $., we can say that presently, the software
exports for Pakistan are around 125 million US $.
 Software Exports – Analytical View

Following tabulated information regarding Software Exports from

Pakistan has been taken from FBS’s census of Pakistan Software
Industry – 2002:

Distribution of Overseas Branches of Software Houses (SWHs)

and their Exports July, 2000 – June, 2001

The Software houses working in Pakistan had 66 overseas branches

also. These Software houses had a total export earnings of US$
10.827 million during the year 2000-2001. The highest number of
Software houses (SWHs) and their exports, shared among the
overseas branches were from Lahore and Islamabad. The city of
Karachi which had 16 overseas branches, however, earned the lowest
earning share compared to Islamabad as given in the table below:

Overseas Branches of SWHs Export (in ‘000’ US $)

Major Cities
Nos. Value
PAKISTAN 66 10827
ISLAMABAD 17 2583
RAWALPINDI 3 452
LAHORE 28 7288
KARACHI 16 471
OTHER CITIES 2 33

Distribution of Subsidiary Software Houses and their Exports,

2000-2001

During the year 2000-2001, 33 subsidiary Software houses (SWHs) of

the Overseas Organizations were operating in the country. Their total
share was US$ 8.740 million during 2000-2001, which worked out to
39.5% of the total exports. Out of these 33 SWHs 16 (49%) were
based in Islamabad and 10 (30%) in Lahore, while 6 (18%) were in
Karachi and 1 (3%) in Rawalpindi.

Subsidiary of SWH Export (in ‘000’ US $)

Major Cities
Nos. Value

PAKISTAN 33 8740
ISLAMABAD 16 2347
RAWALPINDI 1 59
LAHORE 10 5375
KARACHI 6 959
OTHER CITIES - -
Distribution of Software houses by Employment Size/Cost and
Total Exports

The table given below gives a comparative monthly cost per employee
of Software houses with different employment size. The table revealed
that around 48% of the total employment reported in 278 Software
houses was in 115 Software houses which were engaged in Software
exports. A comparison of data on average monthly cost per employee
of Software houses with a different employment size indicates
variation in average monthly employment cost per employee ranging
from Rs. 7,882/- per employee per month in Software houses
(employing 100 + persons). Whereas their share of export earning per
SWH employing 71-80 persons, was US$ 1.709 million as against US$
1.170 million per SWH employing more than 100 persons during July,
2000-June, 2001. The table further shows that the Software houses
with small employment size contributed less software export share.
However, there was no visible indication that the Software houses with
greater employment size received more software export projects.

(Value in “000”)
Average
Software Total
Monthly Cost Total Exports (‘000’ US $)
Employment Size Houses Employment
(Rs.)
Nos. Nos. Value July, 2000 – June, 2001 July, 2001 – Sept, 2001
Total 115 4,109* 66,829* 22,114 3,885
Upto 10 Persons 21 143 2,051 449 132
11 – 20 Persons 29 472 6,522 1,100 347
21 – 30 Persons 20 519 7,190 3,096 628
31 – 40 Persons 19 675 8,462 1,417 373
41 – 50 Persons 6 284 4,108 1,629 49
51 – 60 Persons 2 108 933 543 100
61 – 70 Persons 5 327 4,315 645 293
71 – 80 Persons 2 153 1,206 3,418 256
81 – 90 Persons 3 254 5,071 1,795 608
91 – 100 Persons 2 185 2,266 1,000 245
100 + Persons 6 989 24,705 7,022 854

Distribution of Software Houses by Type of Connectivity and

Exports

The table given below gives software exports by type of connectivity

facility in SWHs. The average software exports earning per SWH
revealed that the Software houses (SWHs) which had “other”
connectivity facility had higher exports than those connected through
Radio Modem, ISDN, VSAT, Digital Cross Connection and Dial-up etc.
The share of total export earnings however, was high (51%) for those
Software houses (SWHs) having Dial-up connectivity followed by
‘others’ and ISDN during the year 2000-2001. A similar trend was
witnessed during the first quarter of the year 2001-02.
 (in “000” US $)
Software
Houses Total Exports (‘000’ US $) Average Export per SWH
Type of Connectivity Reporting
July, 2000 – July, 2001 – July, 2000 – July, 2001 –
Nos. June, 2001 Sept, 2001 June, 2001 Sept, 2001

TOTAL 115 22,114 3,885 192 34

DIALUP 95 11,270 1,966 119 21
ISDN 4 3,501 528 875 132
DIGITAL CROSS CONNECTION 11 1,782 491
RADIO MODEM 162 45
VAST 2 1,208 305 604 152
OTHERS 1 200 20 200 20
2 4,153 575 2,076 288

Exports of Software Houses by Country

The data depicted in the table below gives country wise exports of
software houses from Pakistan. The highest exports made to USA
during 2000-01 amounted to US$ 11.061 million (50% of the total)
followed by Netherlands (US$ 3.418 million), U.K (US$ 2.952 million)
and Dubai (US$ 2.689 million). Major exports were also to the
countries like Switzerland, Austria and Saudi Arabia. Similar trend was
observed during July 2001-02.
(IN “000” US $)
Countries July, 2000 – June, 2001 July, 2001 – Sept, 2001
22,114 3,885
Total 11,061 2,524
USA 143 12
Canada 2,952 328
U.K. 7 15
France 51 22
Finland 0 6
Belgium 3,418 255
Netherlands 29 2
Germany 1 0
Portugal 5 5
Ireland 118 0
Australia 378 0
Austria 500 100
Switzerland 258 100
Saudi Arabia 20 10
Lebanan 4 0
Qatar 0 11
Bahrain 2,689 272
Dubai 4 0
Oman 144 118
Singapore 119 16
Japan 183 64
Taiwan 30 25
Thailand
 SETTING UP A COMPANY IN PAKISTAN

METHODS OF CONDUCTING BUSINESS

There are three main forms of business:

a. Sole proprietorship
b. Partnership
c. Company

Sole proprietorship

In sole proprietorship, a business or a profession is carried out by an

individual on his own account. No formal procedure or formality is
required to be followed for setting up a sole proprietary concern.

Partnership

A partnership is a business relationship entered into by a formal

agreement between two or more persons or corporations carrying on a
business in common. The capital for a partnership is provided by the
partners who are liable for the total debts of the firms and share profit
and loss of a business concern according to the terms of the
partnership agreement. Partnerships (other than banking companies)
are generally limited in size to twenty partners. The interest of a
partner is transferable only with the prior consent of the other
partner(s). However, a partner's right to a share of the partnership
income may be received on trust for another person. For taxation
purposes, partnerships are classified into:

i. Registered and
ii. Unregistered firms

The income of the registered firm is subject to Super Tax, before

distribution to the partners. Also the individual income of the partners
is subject to income tax at the usual rates. For unregistered firms,
income tax is levied on the income and the partners are not liable to
pay tax on the share of profit received from the unregistered firm(s).

Company

A company as a legal entity, can be formed under the Companies

Ordinance, 1984, and can have share capital or can be formed without
share capital. A company having share capital may be formed as:
i. Company limited by share.
ii. Company limited by guarantee.
iii. Unlimited company.

Company limited by share

Liability of its members is limited upto the extent of their share to

paid-up capital of the company. These companies may further be
classified as public limited and private limited companies. Public
Limited Companies can be formed by at least three persons by
subscribing their names to the 'Memorandum & Articles of Association'
of the company. The word 'Limited' must be used as the last word of
its name. Private Limited Companies may be formed by any one or
more persons by subscribing their names to the 'Memorandum and
Articles of Association' of the company. A private limited company, by
its 'Article of Association' is restricted to:-

The right to transfer shares

The number of its members is limited to fifty
Any invitation to the public to subscribe for share is prohibited.
Private Limited Company is required to use the words "(Private)
Limited" as the last words of its name

Company limited by guarantee

Means a company having the liability of its members limited by

memorandum to such amount as the members may respectively
undertake to contribute to the share capital of the company in the
event to its winding up. The company limited by guarantee is usually
formed on a 'no profit basis'. Guarantee limited companies must use
the words "(Guarantee) Limited" as the last words of their name.

Unlimited Company

Means a company having the liability of its members unlimited.

Incorporation of a company

Any three or more persons associated for any lawful purpose may, by
subscribing their names to the Memorandum of Association and
complying with the requirements of the Companies Ordinance, 1984
form a public company and any one or more persons so associated
may, in like manner, form a private company. If only one member
forms a private company, it is called a single member company and if
it is formed by more than one member, it is termed as a private
company.
For the convenience of general public, promoters and directors of
companies, the Securities and Exchange Commission of Pakistan
(SECP) has established its eight Company Registration Offices (CRO’s) at
Islamabad, Karachi, Lahore, Peshawar, Faisalabad, Multan, Sukkur and
Quetta.

Following are the requirements for registration of a new company

under the Companies Ordinance, 1984.

a. Availability of Name

The first step with regard to incorporation of a company is to seek the

availability of the proposed name for the company from the registrar.

b. Documents for registration of a limited company

The following documents are required to be filed with the registrar

concerned for registration of a private limited company:

I. Copy of national identity card or passport, in case of foreigner, of

each subscriber and witness to the memorandum and article of
association.

II. Memorandum and articles of association.

III. Form - I
Declaration of compliance with the pre-requisites for formation
of the company.

IV. Registration / filing fee

V. Authorization by sponsors

c. Documents for incorporation of a Single Member Company

Any person may form a single member company and would file with
the registrar at the time of incorporation a nomination indicating at
least two individuals to act as nominee director and alternate nominee
director, of the company in the event of his death. All the
requirements for incorporation of a private limited company shall
mutates mutandis apply to a single member company.

After purchase of the land and completion of other formalities, the

sponsoring body should apply for necessary access to utilities to the
concerned authorities:
 Power - WAPDA or Local Electric Supply Company
Gas - Sui Gas Companies.
Telephone & fax - Pakistan Telecommunication Company Ltd.
Water - Local Government

All manufacturing concerns, employing more than 10 persons, are

required to register with the respective Provincial Chief Inspector of
Industries under the Factories Act, 1984.

Companies are required to register with the concerned income tax

department and obtain a National Tax Number (NTN).
No import license is required for importing plant/machinery/raw
material, instead the company may open a letter of Credit (LC) for the
importation of plant/machinery/raw material with any commercial
bank or authorized foreign exchange dealers.

Opening of liason offices of foreign firms

I. Foreign companies which intend to undertake export activities in

Pakistan will be allowed to be registered without any formality.

II. Permission to companies engaged in contractual obligations of

contracts will be granted on production of valid documents
without any formality.

III. The activities of the foreign airline companies, Pakistani general

sales agents and courier companies do not come under the
industrial category and therefore to monitor their operation, the
Government may continue to grant permission for their liaison
office in consultation with the concerned agencies.

Permission for opening a liaison office will be granted by the Board of

Investment in consultation with the concerned agencies.

Government of Pakistan
Ministry of Finance and Economic Affairs
NOTIFICATION
(CUSTOMS)

S.R.O. 551(I)/98. In exercise of the powers conferred by section 19 of

the Customs Act. 1969 (IV of 1969), and sub-section (2) of section 13
of the Sales Tax Act, 1990, the Federal Government is pleased to
exempt such machinery, equipment and spares for computers and
related peripherals like telematic infrastructure and software
development tools (software) from whole of the customs-duty and
sales tax leviable thereon, as are used for the software development
as are, not manufactured locally, imported for setting up new unit or
for balancing, modernization and replacement of existing units of
software development houses or industry, in bond, subject to the
following conditions, namely:-

1. The software houses must be registered with the Pakistan

Software Export Board (PSEB);

2. The importer shall at the time of importation, by documents in

his possession, satisfy the Collector of Customs that the
machinery, equipment and spares have been imported for
setting up software development house or industry and shall
furnish an indemnity bond in the form set out below to the
extent of customs duty and sales tax exempted under this
notification. The said indemnity bond will be discharged
subsequently on the production of a certificate, from the
Assistant Collector, Customs and Central Excise, or in the case
of a unit located in Azad Jammu Kashmir or Northern Areas from
the Secretary, Kashmir Affairs and Northern Affairs Division or
an officer authorized by him in this behalf to the effect that the
machinery or spares as declared to the Customs have been duly
installed or used in the factory premises and such other
evidences as the Collector of Customs may require and after
such inquiry as he deems fit in order to establish such
installation. Officers of Customs having jurisdiction shall monitor
the production and sales of output of the manufacturing unit in
the local market and abroad and shall ensure that the condition
of the notification are duly complied with;

3. The importer shall, at the time of importation of the machinery

including computers, peripherals, telematic equipment, spares
and software development tools (Software) furnish an
undertaking including list of all the intended imports as verified
by the PSEB in case of software houses or companies, to the
Collector of Customs to abide by the conditions laid down in this
notification failing which he shall pay the amount of customs-
duty and sales tax and make payment of any penalties that may
be imposed in this behalf;

4. The certificate of installation referred to in condition (i) shall be

submitted to the Collector of Customs not later than one year
from the date of filing of bill of entry for home consumption
relating to such machinery or spares.
5. The machinery and spares released under this notification shall
not within a period of five years, from the date of filing of bill of
entry for home consumption relating thereto, be used for any
purpose or at any place other than for a unit referred to in
condition (ii). In case this condition is violated the amount of
customs-duty and sales tax, exempted under this notification
and such penalties as may be imposed in this behalf shall be
recovered under section 202 of the Customs Act, 1969 (IV of
1969); and

6. An industrial unit or software house or company which fails to

export an amount equivalent to three times the CIF value of the
imported computer hardware or software development tools over
a period of five years shall pay whole of customs-duty and sales
tax as leviable at the time of importation of such machinery, etc.
to Collector of Customs concerned.

Explanation: For the purpose of this Notification

1. Production year will be deemed to start from the date on which

the industrial unit starts commercial production; and

2. The expression "existing units" shall mean those units which are
or have been set up on or before the date of publication of this
notification in official gazette.

Form

(on appropriately stamped non-judicial paper)

THIS DEED OF INDEMNITY is made on the ________ date of _______

BETWEEN M/s ______________ having registered office at
___________ (hereinafter called "the importers" which means and
includes their successors, administrators, executors and assignees) of
the one part, AND the President of Pakistan through the Collector of
Customs ________________ (hereinafter called the "Collector of
Customs"), of the other part.

WHEREAS the Federal Government has, by its decision contained in

Notification No.SRO_________ dated the ________ and subject to the
conditions specified in the said Notification, been pleased to direct that
such machinery, equipment and spares, as are not manufactured
locally, shall be exempt from the whole of customs-duty and sales tax
leviable thereon, if imported for software development, in accordance
with the said notification.
AND WHEREAS M/s ______________________ having registered
office at _____________________ (hereinafter called the importers)
have imported the machinery, etc, mentioned in the Schedule to this
Bond for purpose of software development in accordance with the
conditions specified in the said notification;

NOW, THEREFORE, in consideration of the release of the machinery,

etc, without recovery of leviable customs-duty and sales tax, the
importers bind themselves to pay on demand to the Government of
Pakistan the sum of Rs.________ being the duty and taxes leviable on
the machinery, if the importers fail :-

1. to produce a certificate from Assistant Collector of Customs and

Central Excise, Secretary, Kashmir Affairs Division or an officer
authorized by him in this behalf, as the case may be, within one
year from the date of the importation of the machinery, to the
effect that the machinery, etc, has been installed in bond; and

2. to produce such other evidence as the Collector of Customs may

require to satisfy himself that the plant or machinery has been
installed in accordance with the conditions of the said
Notification.

The importers further agree and bind themselves that the amount
covered by this Bond may be recovered as arrears of customs duty
under section 202 of the Customs Act, 1969.

This Bond shall become void when the aforesaid certificate has been
produced and the Collector of Customs is satisfied that the importers
have fulfilled all the conditions of this Bond and the said notification.

Signed by importers on this ____ day of _______ 19____.

Witness ______________________________________

(Signature, name, designation and full address)

Witness ______________________________________.

(Signature, name, designation and full address)

NOTE:- The Bond shall be written on appropriate non-judicial stamp
paper and shall be witnessed by a Government servant in BPS 16 or
above, an Oath Commissioner, a Notary Public or an officer of a
scheduled bank.
State Bank of Pakistan
Banking Policy & Regulations Department
Central Directorate
I.I. Chundrigar Road, Karachi.
BPRD CIRCULAR LETTER NO.23 20th OCTOBER, 1998

EXPORT FINANCE SCHEME - PROCEDURE FOR GRANT OF

FINANCE FOR EXPORT OF COMPUTER SOFTWARE

Please refer to BPRD Circular No.5 dated 3rd March, 1997 read with
BPRD Circular No.24 dated 16th July, 1997 on the captioned subject.

It has been brought to our notice, that banks are experiencing

difficulties in processing the requests from exporters of Computer
Software under the captioned scheme, on the basis of existing formats
of Undertaking under Part-I, Form EE and Form EF Statements
prescribed thereunder. In order to enable banks to process the cases
pertaining to the export of Computer Software, as also to ensure
uniformity in this regard, necessary modifications in the formats of the
aforesaid documents have been made and the revised formats are
enclosed. Documents (including those modified) required to be
submitted for obtaining finance/refinance are listed hereunder:

Documents required under Part - I

a. Pre-delivery Finance

i. Undertaking as per revised Annexure "A-1" (specimen attached).

ii. D.P. Note, as per format already in vogue.

iii. Copy of the Contract/L.C./Firm Order executed between

registered exporter of computer software and the foreign buyers
indicating the value of the software in foreign currency, period of
compliance and destination of the export.

b. Post delivery Finance Copy of Invoice alongwith details of

performance of the Contract/L.C. / Firm Order stating the
expected period of remittance, in addition to the documents
prescribed at ‘a’ above.

Banks are required to submit the following documents confirming

performance of export of software as per schedule prescribed
under the Scheme:
c. A copy of each Invoice alongwith copy of the Monthly
Statement(s) accompanied by relevant Export Proceeds
Realization Certificate(s) within 21 working days from the date of
final repayment or expiry of loan whichever is earlier.

d. Exporter's statement duly verified by the bank concerned

regarding adjustment(s) of the proceeds towards liquidation of
the finance within 3 working days from the date(s) of realization
of proceeds.

Documents required under Part – II

The following documents shall be required to be obtained by banks for

finance under Part II of the Scheme and submission to SBP:

a. For entitlement of limit

i. Undertaking as per existing format.

ii. D.P. Note, as per format in vogue.

iii. Form EE-1 as per modified format (specimen attached).

The bank shall continue to determine the entitlement of limit of

exporters concerned equivalent to 50% of export proceeds realized
during the last year.

b. For monitoring of the performance

i. Form EF-1 as per specimen attached.

ii. The Computer Software exporters / bank concerned shall be

under obligation to submit performance report on the
aforesaid form against borrowing within the prescribed period
failing which fine as per existing scales of fines shall be
recovered by the office concerned.

iii. The EE-1/EF-1 statements shall be submitted by the bank/

exporter to the concerned area office of our FED as per existing
practice prevalent in respect of other commodities for which
refinance has been availed.
Other terms and conditions governing the Scheme including the
provisions relating to the submission of documents within the
prescribed period and levy of fine for the default shall remain
unchanged.

Declaration of Computer Software Technology Industry

The Government of Pakistan has declared the Computer Software

Information Technology as an "Industry".

Incentive package for software houses/software companies

The Government of Pakistan has extended very liberal fiscal and

monetary incentives for software exports. The incentive package
consists of two major categories i.e., fiscal incentives and corporate
incentives as follows:

A. Fiscal Incentives

All computers and related hardware, peripherals including

communications hardware and software, telematic infrastructure and
software development tools to be used exclusively for software exports
are exempt from all duties, taxes, surcharges and leviable octroi etc.
The mandatory export obligation on net foreign exchange terms in US
dollar value is as follows:

Export obligation to be fulfilled over a period of five years = 3 times

CIF Value of the imported computer hardware, software, and/or
software development tools.

Example:

CIF Value of Imports = $100

Export Obligation = $300 (over a period of five years)

The export obligation for "software houses/software companies" shall

be authenticated and verified by PSEB.

Software houses/software companies" are exempt from corporate

income tax on export earnings from "software and related services".
Besides the exporter need not be a company for availing of this
exemption. Export earnings shall be authenticated / verified by PSEB.
Profits and gains derived by an assessee from the running of any
computer training institution or computer training scheme approved by
the Central Board of Revenue (CBR), set up between the first day of
July, 1997, and the thirtieth day of June, 2000, would be exempt from
tax for a period of five years beginning with the month in which such
institution is set up.

Financial assistance will be provided to the "software house/software

company" by extending the facility of Export Financing Scheme - re-
finance for Export of Computer Software by the software houses /
companies and in the shape of loans to software houses/companies by
the nationalized/ commercial banks. The State Bank of Pakistan under
its Circular no. 23 has fixed an export re-finance limit of 50% of last
year's exports.

The PTCL shall provide international high speed data circuits to

"software houses/software companies" at rates which are highly
competitive as compared to rates offered by other telecom
companies in the region.

Subsidised rentals for office facilities/office space in software

technology parks (Software Technology Parks) shall be charged,
which shall be competitive to such rentals offered by technology parks
in the region. Software technology parks in Pakistan will be made
available to "software houses/ software companies".

"Software houses/software companies" are allowed to re-export capital

goods without any levies.

B. Corporate incentives

Foreign investors will be allowed up to 100% ownership of equity in

"software houses/software companies".

The software technology parks will act as a ONE STOP solution to all
the needs of a "software house/software company".

Law from piracy will protect software that is developed in Pakistan or

part of which is developed in Pakistan and complaints can be lodged
with Pakistan Software Export Board (PSEB).

"Software houses/software companies" could be located either within

STP or anywhere else in Pakistan. "Software houses/software
companies" located in STPs shall be allowed to carry out ONLY
"software and related services" business within the STP bounds and
NO OTHER BUSINESS.
C. GST registration for software companies

Instance have been reported where the software companies while

importing their hardware have been asked to produce sales tax
registration certificates. The issue was taken up with the central board
of revenue (CBR). The CBR vide its letter no.3 (2) STP/99 dated 31st
March, 1999 has confirmed that the software companies who wholly
and exclusively import such goods as are exempt from sales tax are
not required to register with the sales tax department.
 Government of Pakistan
Ministry of Information Technology
4th Floor, Evacuee Trust Building
Aga Khan Road, F-5/1, Islamabad
Phone: 92-51-9209785 Fax: 92-51-9203009
website : www.pakistan.gov.pk/moitt
E-mail: moitt.gov.pk

Overview
Ministry of Information Technology (MoIT) is the national focal Ministry
and enabling arm of the Government of Pakistan for planning
coordinating and directing efforts to initiate and launch Information
Technology and Telecommunications programs and projects aimed at
economic development of the country. The national focal point for
Information Technology (IT) which was previously either missing or
diffused was rectified with the creation of a new Information
Technology and Telecommunications Division in March, 2000 under
Ministry of Science and Technology (MoST). All Telecom and IT related
organizations have been placed under this Division. The MoST was
constituted of two divisions i.e. Science and Technological Research
Division (S&TR) and IT & Telecom (IT&T) Division. The S&TR Division
is focused on Science and Technology areas other than IT &
Telecommunications.

In November 2002, a separate Ministry for Information Technology

was created and IT & Telecommunications Division became a part of
the Ministry of Information Technology (MoIT). The principal agenda of
the Ministry of Information Technology (MoIT) is building Pakistan's
Information Technology competency in the twenty first century. The
major objectives are: Transformation to Electronic Government,
Development of Software Industry, Building a state of art
Infrastructure and Development of a qualitative pool of Human
Resource. The Ministry of Information Technology (MoIT) is working on
the national agenda to have a sound and sustainable Information
Technology and Telecommunications base which will result in the socio
economic development of the country and the attainment of the vision
for a better Pakistan. The Ministry is maintaining consistency with the
policy and achievements made in the IT & Telecommunications sector
since its inception and to cope with modern challenges and meeting
requirements of the IT and Telecommunications, the policy is regularly
updated.
IT & Telecommunications Division
Introduction

Looks after all aspects of policy planning and implementation

regarding information technology and telecommunications at the
national level.

Objectives
• Preparation of an overall integrated plan as well as formulation
of the policy for the development and improvement of
information technology including infrastructure
• Human resource development in the field of information
technology.
• Promotion of IT applications
• Providing guidelines for the standardization of software and
electronic governance within the Government
• Planning and policy making and legislation covering all aspects of
telecommunications excluding radio and television.

Functions

1. Preparation of an overall integrated Plan as well as formulation

of policy for the development and improvement of Information
Technology including infrastructure in Pakistan.
2. Cooperation with the provincial Governments, autonomous
bodies, private sector, international organizations and foreign
countries in respect of information Technology.
3. Promotion of information Technology applications.
4. Providing guidelines for the standardization of software for use
within the Government.
5. Matters relating to Pakistan Computer Bureau, Pakistan Software
Export Board and the National Information Technology
Commission.
6. Planning, policy making and legislation covering all aspects of
Telecommunications excluding radio and television.
7. All matters relating to PTCL, FAB, NTC, TIP, CTRL, CTI, Telecom
Foundation and the Special Communication Organization and
NRTC
8. All matters relating to Pakistan Computer Bureau and Petroman.
 PAKISTAN SOFTWARE EXPORT BOARD (PSEB)
2nd Floor, Evacuee Trust Complex, F-5/1, Agha Khan Road, Islamabad.
Tel: 92-51-9204074 Fax: 92-51-9204075
UAN: 051 - 111-333-666
Website: www.pseb.org.pk
E-mail: info@pseb.org.pk

Introduction

Pakistan Software Export Board (PSEB) was incorporated in 1995 with

the aim to facilitate local IT industry in development and export of
software. Since its inception, PSEB is bridging the gap of international
and local IT industry by assisting them in general and particularly in
Software Development, Data Communication facility, establishment of
Software Technology Parks (Islamabad, Lahore, Karachi, Peshawar)
and Call Center operations.

Overview

In a rapid growth environment it is essential to coordinate activities to

achieve maximum benefit. Pakistan Software Export Board, as the
official promotional agency of the Government of Pakistan, is helping
to fulfill this role by actively enhancing the image of the local
Information Technology industry. PSEB is helping to promote local IT
companies in the international market as well as assisting
development in the local forum to encourage growth of this sector.

Our member companies are working with some of the leading

corporations around the globe, many having clients from Fortune 500
companies. The quality standards offered by Pakistan are second to
none with many companies following ISO 9001 standards.

With PSEB and its dynamic leadership, software exports have grown
more than 60% since 2001. Our broad range of services is helping
companies from all over the globe to setup, merge and outsource their
IT needs to Pakistan successfully and benefit from their sound decision
to choose Pakistan to serve as their IT hub in the region.

Major Functions

To operate as “in-action” facilitator that caters for all needs of IT

entrepreneurs from setting up a company to facilitation in finding
business ventures.
To develop a visionary, multi phased marketing plan to support local
IT industry tap the virgin IT consumer markets by participating in
worldwide mega IT exhibitions.

Offering lucrative investment incentives to multinational

companies in setting up offshore offices in Pakistan. To instigate
different domestic projects to make provision for the
sustainability of local IT industry.

To conduct IT research and development analysis study in

Pakistan for strategic Governmental level policies.

To act as a ONE STOP shop to cater to all needs of a “IT

Company” for setting up or facilitating its business ventures.

To plan, develop and establish the “Information Technology

Parks” and to provide space, international data communication
links as well as uninterrupted electric power to IT Companies
setup in these parks.

To develop and execute a marketing plan to help local software

companies reach out to potential clients abroad, attract and
facilitate foreign software firms to establish their software
development facilities in Pakistan.

To facilitate projects between the Pakistani educational

institutions and the computer industry to bridge the gap between
academia and the industry.

We understand the needs of the modern day IT industry and

therefore strive to provide the best possible services to all
software related companies. We have worked closely with many
companies in developing educational plans that prepare the
future IT students for the needs of this continuously evolving
industry.
Programmes

PSEB is undertaking following programs.

Project Name Scope

1 ISO Certification To bring 80 IT companies achieve ISO 9001:2000

2 Domestic Exhibitions
3 Entrepreneurs Development
4 Internships
5 Automation of Domestic
Manufacturing Industry
6 Data Network Node
7 Info Center
8 International Exhibitions
certification.
To facilitate local industry to interact with international
companies in local mega exhibitions thrice a year on
subsidies rates.
Providing facility to groom new entrepreneur’s
developing products sellable in international market.
Linking of academia & IT industry by placing fresh IT
graduates into local IT industry.
To automate 100 small & medium enterprises to
increase productivity as well as for sustainability of
local IT industry.
Providing reliable high-speed connectivity in STPs.
To set up IT libraries, IT Pavilions and Advisory
Council free for local IT professionals.
International exhibitions To facilitate local IT industry to
participate in 3 mega international exhibitions yearly on
subsidied rates.

The Software Technology Parks (STPs) for Islamabad, Karachi and

Lahore have been conceived as one-stop shop for all software houses
which seek working conditions conducive to creativity, inexhaustible
bandwidth and power supply, minimum regulatory overheads,
maximum flexibility in the choice and use of space and minimal costs.
The project companies which had built and administering these ITPs
have ensured that all these facilities are available with the barest
minimum hassle to the software houses themselves.
 ELECTRONIC GOVERNMENT DIRECTORATE (EGD)
House 14, Street # 61, F-7/4, Islamabad
Tel: 92-51-9206094, 9205992, 9205889 Fax: 92-51-9205981
Website: www. e.Government.gov.pk
Email: contact@e-Government.gov.pk

Introduction

In October 2002 the Electronic Government Directorate (EGD) was

established in pursuance to a decision of the federal cabinet. EGD has
been formed by converting the former Information Technology
Commission. EGD is a department of Ministry of Information
Technology and Telecommunications. The T.O.Rs of EGD are:

• To undertake Implementation of different projects related to the

Electronic Government (E-Govt) Programme.

• Provide technical advice & guidelines for implementation of

E-Government projects at the federal, provincial and district
levels;

• Plan and prepare electronic Government projects.

• Provide standards for software and infrastructure in the field of

electronic Government; and

• Any other assignment matter that the Government may direct.

One of the cardinal principles laid down in our IT Policy and Action
Plan, approved by the Government of Pakistan in August 2002, is that
Government will be an enabler and facilitator in the field of
Information Technology. EGD, by following this principle, farms out
different e-Government projects that are to be implemented by it. So
far different projects worth Rs.90 Million have been awarded to 20 IT
entities in the private sector.

In view of the EGD role model mentioned above the Directorate is a

small work unit comprising IT professionals who have been engaged at
market rates of remuneration for a two-year period. The contracts are
renewable depending on satisfactory performance.

EGD, headed by the Programme Coordinator, consists of the Director

General (Projects), as incharge of all technical aspects of EGD. He
supervises the work of five technical directors.
The five technical directors have expertise in the following areas:

i. Web development/administration
ii. Communications & Security
iii. Networking
iv. Databases
v. System Analysis and Software Development

Their functions are to:

Undertake constant research and study to gain latest IT

knowledge especially in the field of e-Government.

To prepare standards, guidelines for guidance of various

agencies.

To prepare business proposals of e-Government projects for

seeking approval of Government.

To supervise and monitor projects those are outsourced.

A dedicated team of seven experts is also working in EGD for

updating and upgrading of Pakistan.Gov Web Portal. This very
team of experts helped the developers in preparation and
launching of the Portal.

Vision for E-Government in Pakistan

The advances made in Information and Communication Technologies

over the last few years have made it possible to interact with the
citizens in a faster and cheaper manner. Citizens are also becoming
more aware and knowledgeable of their environs and their demand for
information from Government and expectation of services from
Government has increased manifold. The advent of the internet has
made awareness of Government information and Government services
accessible and available to citizens across borders.

Governments around the world are responding to the information age

society and Pakistan is no exception. The key forces of change -
including globalisation, the rise of knowledge economies and new
technology - are transforming the relationship between Government,
business and society. Public attitudes and expectations of Government
are changing quickly. It is clear that Government must change the way
it relates to its citizens and customers.
What is e-Government? E-Government means use of information and
communications technology (ICT) in providing services to citizens. The
use of ICT in delivery of public sector services is justified because the
services can be provided:

With much greater speed

With much more efficiency, and
In a more transparent manner

In order to ensure provision of e-services it is necessary that

Government organizations are provided necessary hardware, software
as well as hands-on training to provide the services electronically.

The main objectives which the Government would like to achieve out
of the implementation of this programme are:

• Improve services delivery to citizens

• Reduction in the cost of service to citizen by providing
Government information to the public through E-Government
portal.
• Online availability and submission of all forms of the Government
of Pakistan
• Online availability of information on jobs, tenders, official gazette
notifications etc. for the convenience of the public
• Facilitation of payment of utility bills and taxes
• Ensure transparency in Government-public interactions.
• Improve the internal efficiency of Government operations of all
departments of the Government so that Government
functionaries become well versed in the use of ICT to provide
service in a speedy, efficient and transparent manner.
• Improvement in productivity of Government employees by
automating routine functions of the Government.
• Reduction in cost of operation of Government in the long term by
reducing time and effort spent in information search, retrieval
and dissemination within the Government.
• Reduction in the cycle time for responsiveness to citizens.
 PAKISTAN COMPUTER BUREAU (PCB)
IT & Telecom Division
24-B, St. 6, H-9/1, Islamabad
Ph: 92-51-9257781-85 Fax: 92-51-9257729
Website: www.pcb.gov.pk
Email: pcb@isb.paknet.com.pk

HISTORY

On 12th January, 1971 an office known as "computer service bureau-

cum-training center", with headquarters at Rawalpindi, was created
under the administrative control of the Cabinet Division.

FUNCTIONS

Coordination and tendering of advice on various aspects of

computerization of Government Offices. In the light of the above
allocated subject, the functions being performed by the PAKISTAN
COMPUTER BUREAU are as under:

a) Conducting in-service awareness, orientation courses

for executives and senior administrators, in the public
sector organizations.
b) Imparting professional training in system
c) Designing, programming and computer operation.
d) Conducting feasibility studies for computerization in the
Government and public sector organizations.
e) Undertaking systems analysis, software development and
implementation of computer based system.
f) Providing electronic data processing and data entry services.
g) Undertaking appropriate steps, at national level, for
the promotion of computerization in the country.
h) Tendering technical advice to the Government in various matters
relating to computerization and information.
i) Liaising with national and international agencies for exchange of
know how in informatics.

ACHIEVEMENTS

The Pakistan Computer Bureau, an attached department of

Information Technology and Telecommunication Division, Ministry of
Science and Technology provides central services relating
to computers and their application in the Government, semi-
Government and public sector organizations. The Bureau has played a
key role in the promotion, development and application of information
technology in the country and is providing a broad range of technical
and consultancy services to various organizations for systems studies,
systems designing, software development and implementation of I.T.
project.

The Pakistan Computer Bureau developed and implemented the

following important systems of national / international level during the
past years:-

i. Hajj Operations (Ministry of Religious Affair's, Government of

Pakistan)
ii. Examination systems of Board of Intermediate and Secondary
Education Rawalpindi.
iii. Census of federal Government employees, Pakistan Public
Administrative Research Center.
iv. Census of employees under Establishment Division, Islamabad.
v. Payroll, property tax and water billing of Capital Development
Authority, Islamabad.
vi. Personal Management Information system of Establishment
Division.
vii. Census of employees of autonomous / semi autonomous /
corporations.
viii. Telephone Billing System of National Telecommunication
Corporation, Islamabad.
ix. The Governmnent's IT Policy and Action Plan emphesises the
need for human resources development in the field of IT as it is
the key element for successful execution and implementation of
IT programme in the country. To meet this challenge, the
Pakistan Computer Bureau has been assigned the responsibilities
of training of federal Governments employees, as a part of
Government HRD programme for preparing Government officials
to launch e-Government project. This HRD programme is being
implemented successfully at Islamabad/Rawalpindi and the
provincial capitals. The targets of training of 10,000 federal
Government employees is almost through, while the training of
15,000 provincial Government employees is running
successfully. Over 5,000 provincial Governments employees
have been trained up-till-now. The training programme is being
implemented by outsourcing the training to reputed private
institutes at Islamabad/Rawalpindi, Lahore, Karachi, Peshawar
and Quetta. The training programme has proved to be great
success and is being appreciated at all levels. It is hoped that
this will have a great impact on the overall working of the offices
and will result provision of prompt and transparent services to
the general public at large.
FUTURE PLANNING

Although the major role of PCB, according to mandate, is the

assistance in the implementation of e-Government setups in various
Ministries and departments yet in view of the similar work already
assigned to sister organizations, it is proposed that the Pakistan
Computer Bureau may undertake the following initiatives: -

a) Strengthening of PCB to function as an effective and

quality training body to meet the training needs of Governments
departments, especially with respect to applications. The training
needs for systems development and end users, may be fulfilled
in the following software packages:

• Linux Operating System

• Database Management Systems
• Lotus Notes
• Web development software
• Microsoft Office
• Networking

b) Strengthening of PCB to function as a support institution to

implement various E-govt. software applications being
outsourced by the Electronic Government Directorate.

c) Providing training facilities and support for implementation of E-

govt. set-up in district Government.

d) To develop PCB as an operations and support center for all

the Government institutions located in Islamabad and to
provide facilities for the repair of computer equipment, trouble
shooting, software installation issues, virus problems, backups,
etc, and also assist in the selection of vendors for computer
maintenance work in case of large installations.

e) IT training for jobless graduate engineers/scientists to enable

them as I.T. professionals by providing training in following
areas:

• ORACLE
• VISUAL BASIC
• SQL SERVER
• MS ACCESS
• WEB DEVELOPMENT
• MICROSOFT OFFICE
• NETWORKING
f) Development of websites for various Ministries.

g) To establish internet service facilities in PCB as ISP for

Government institutions providing them internet facilities at
no-profit, no-loss basis, restricting undesirable sites, and
providing virus Protection etc.

h) Providing IT training and computer and networking facilities to

Government schools located at Islamabad and Rawalpindi.

i) Development of e-Government for :-

(i) Inter-departmental communication

(ii) Development of databases for budgets / accounts / inventories,

employees information systems, library information systems and
the specific requirements of each Ministry.

j) To provide usual assistance to various Ministries in the selection

of manpower, equipment etc, taking exams with the
local universities and for the induction of data entry operators
etc.

ADVISORY AND CONSULTANCY SERVICES

Pakistan Computer Bureau provides advisory and consultancy services

to the Government for the introduction of computers in order to
improve administrative efficiency, enhance office productivity, and
provide a base for rational planning and decision making. To this end,
the Bureau provides necessary technical support and full range of
services to the user agencies for the preparation of feasibility reports,
system designing, software development and system implementation.
Depending upon the requirements, assistance is also provided for
evaluation of computer projects, selection of computer hardware and
software, site preparation, commissioning of the equipment and
selection of computer personnel.
 COMPUTER SOCIETY OF PAKISTAN (CSP)
3rd Floor, Sasi Arcade, Main Clifton Road,
Karachi 75600, Pakistan
Tel: 92-21-5871819, 5862418, Fax: 92-21-5862418
Website: www. csp.org.pk
E-mail: president.khi@csp.org.pk

Introduction

The Computer Society of Pakistan (CSP) is the national organization of

Information Technology professionals in the country. It was
established in 1973 to promote the use of computers, increase general
awareness among the public and to look after the professional
interests of the IT personnel in the country.

The Society holds lectures, seminars and technology forums, which

provide an excellent platform for the interaction of professionals. It
organizes annual computer exhibitions and software competitions all
over the country with the objective of fostering a better future for IT in
Pakistan.

The Computer Society of Pakistan sponsors students to take part in

the international software competitions in various countries as well as
organizes various programs for the youth. The current membership of
the Society is over 2000 professionals working in over 350 public and
private sector organizations.

The head office of the Society is located in Karachi with chapter offices
in Karachi, Lahore, Islamabad and Peshawar

Aims & Objectives

To facilitate the professional advancement of personnel engaged

in Information Technology (IT) and related occupation.
To promote knowledge of the development and use of IT
equipment and related techniques.
To provide facilities for exchange of information and views of IT
equipment and related techniques.
To foster and encourage high standards of professional ethics
and conduct among its members.
To prescribe professional qualifications and to conduct
examinations for members and others in the field of IT.
Achievements

Several important issues addressed by the Computer Society of

Pakistan over the years are as under:

• Computer allowance approved by the Government for computer

professionals was implemented in many institutions through the
help of the committee setup by CSP in this connection.
• Standardization of computer education.
• Software Piracy and Copyright issues in Pakistan.
• Rationalization of duty and sales tax on computers.
• Declaring software as an industry.
• Representation of CSP in Government policy-making bodies
regarding national policies on Information Technology.
• Special incentives for computers in education.
• Tax holidays and other incentives for computer manufacturing.
• Pre-Shipment inspection problems faced by computer importers.
• Formation of working groups and study circles on various issues.

Membership

The current membership of the Computer Society of Pakistan is over

2000 professionals who are working in over 350 public and private
sector organizations. Membership of the Society is open to technicians,
managers, teachers or other professional persons engaged in the trade
of Information Technology provided they fulfill the requirements
prescribed by the Society.

Classes of Membership

Depending on qualification and experience; the membership of the

Society is divided into six classes:

Category Suffix Life

Fellow FCSP
Member MCSP LMCSP
Associate ACSP LACSP
Affiliate AFCSP
Corporate CAFCSP
Affiliate
Student SCSP
 PAKISTAN SOFTWARE HOUSES ASSOCIATION (PASHA)
R –214 , Anum Estate, Opposite Duty Free Shop Shahhra-e-Faisal ,
Karachi, Pakistan,
Tel: 92 –21-4390424 / 4390425, Fax : 92-21-4390427
Mobile : 92-300-2137335,
Website: www.pasha.org.pk
Email: karachi@pasha.org.pk

INTRODUCTION

Pakistan Software Houses Association (PASHA) was formed in the last

quarter of 1992 by nine software houses. By 2003, PASHA had grown
to over 200 members. Its main objective is to promote and develop
the software and services industry in Pakistan and to protect the rights
of its members.

The software and services industry is growing at an enormous pace in

Pakistan and PASHA, along with its members, is playing an important
role in making their presence felt, both nationally and internationally.

AIMS & OBJECTIVES

To provide a platform for member software and service

companies to share technical and management related
experience.

To promote, protect and develop the software and services

industry in Pakistan.

To provide a forum for formulation of standards for the software

and services industry in Pakistan.

To provide a focal point for outside agencies such as end-user

organizations and foreign trade/donor agencies etc, to contact
for queries related to accredited software and service companies
and the general state of affairs of information and
communication technology in Pakistan.

To solicit support such as subsidized communication facilities and

relaxation of Government policies from GOP

To devise ways and means for tackling and solving the problems
& difficulties confronting the members & allied industries/ trades.
To collect, tabulate and circulate statistics & other information
relating to or of interest to the business of its members &/or the
industry in general.

To publish, or cause to be published, or encourage and support

publication, bulletins or any other information useful or beneficial
to the member companies and the industry in general.

To initiate, protect, promote and support legitimate interest of

the members, including those necessary for and in the interest
of Pakistan and to take steps to secure public support against
measures affecting the software and services industry.

To make representations to and communicate with Federal,

Provincial Governments, Local or other authorities both
Government & Private on any matter affecting the business of its
members or of its trade.

To secure, organize and coordinate action on all matters

pertaining to or affecting the interests of its members.

To endeavor to settle, adjust and resolve controversies between

members and to arbitrate in matters of differences or disputes
arising between members.

To frame, vary, modify and/or amend, from time to time, the

arbitration rules of the Association.

To undertake special investigative study, research and enquiries.

To hold in trust, in safe custody or otherwise except for the

purpose of trading any material or amount desired to be so held
by the Government or members of the Association.

To advise and assist the Government in the formulation of useful

and progressive policies and to cooperate with them in their
successful implementation.

To take effective measures to eradicate unethical practices in the

field of trade, commerce and industry.

To subscribe to and become a member of the Federation of

Pakistan Chambers of Commerce and Industry and to cooperate
with and/or to procure from and communicate with any
incorporated organization of trade, commerce and industry such
 information as may be likely to further the aims and objects of
the Association.

To frame and assist in the framing of rules of practice for

facilitating and simplifying the business of its members.

To maintain and manage any training facilities which may be set

up by the Association with or without the assistance of the
Government.

To encourage friendly feelings, close cooperation and unanimity

among the members of the Association on all matters connected
with their common goals and objectives.

Only in connection with the activities & operations of the

Association, to purchase, take on lease or in exchange or
otherwise acquire or deal in and to construct, maintain, develop
or control lands, buildings, or any kind of movable or immovable
property or any rights or privileges connected with such property
or properties.

To sell, improve, manage, develop, exchange, lease, mortgage,

dispose off, turn to account or otherwise deal in all or any part of
the property of the Association.

To invest and deal with the money of the Association not

immediately required in such manner as may, from time to time,
be determined.

And generally to do all that may be conducive or necessary to

achieve and attain all or any of the aims and objects of the
Association directly and indirectly.

ACHIEVEMENTS

Through the continued and consistent efforts of PASHA, the software

and services sector was finally granted recognition as an industry by
the Government of Pakistan in the late 1990s.

Our lobbying efforts with the Government have resulted in some

specific incentives from the Government:

Tax holiday for software exports till 2016

Retention of 35% of export earnings in foreign exchange to meet
expenses incurred in marketing, travel and consultancy costs

100% repatriation of profits in IT sector companies

100% foreign equity in IT sector companies

Zero percent customs duty and tariffs on import of ICT

equipment

Seven year tax holiday for venture capital funds

Participation in major tradeshows and conferences in the USA,

Europe, the Middle East and in Asia to market the Pakistan ICT
sector.

Have taken delegations to various countries around the world to

interact with professionals in the same industry and to highlight
the strength of the Pakistan ICT sector, the quality of our
products and services and the talent of our workforce.

Working with the media as a voice to highlight the issues

affecting the software and service industry and to show the
products and services that are available in Pakistan.

To propagate against software piracy and provide guidance and

direction for the respect of intellectual property rights.

Have worked with the MNCs in the ICT sector to find ways to
involve them in the development of an ICT culture in Pakistan
and to seek their active assistance in the growth of the industry.

Have formed an alliance with the FPCCI IT Committee to ensure

that there is a synergy between solutions available with PASHA
member companies and the requirements of FPCCI companies.

Interaction with visiting delegations who have an interest in the

ICT sector.

Matchmaking events and skills enhancement seminars are

organized on a regular basis.

PASHA has been working with the Ministry of IT & Telecom to

ensure that the right programs are instituted and that
 investment is made in areas which are of immediate and also
long term assistance to the industry.

CMM and ISO Certifications have been largely funded by

Government so as to ensure that the quality of the processes of
PASHA companies receive the independent stamp that is
required.

Working with the Government to develop an independent State

of the Industry and State of HR report. This will also highlight
future projects in terms of industry requirements.

Have been highlighting the need for collaboration within different

industry stakeholders and within the various Ministry
stakeholders.

Working with the Government on the image building of Pakistan

as an attractive ICT destination.

Contact:

Islamabad Office

H No 6, Street no 63, F-8/4,

Islamabad 44000,
Pakistan
Tel: 92-51-2264660-1
Fax: 92-51-2251350
Email: mohsinqazi@com-cept.com
 Challenges / Threats to the
Information Technology Industry in Pakistan

Challenges

Pakistan has lagged behind other regional countries in exploiting

Information Technology as a catalyst for economic revival. However,
we feel that the explosive growth of the Internet and the coming tidal
wave of E-Commerce still provides immense possibilities for Pakistan
to exploit their potential and use these for accelerating its economic
revival.

Pakistan and similar countries hoping to exploit the inherent potential

of Information Technology must act immediately and decisively to
restructure their domestic Information Technology industries to
become effective role players within the global IT scenario.

Any meaningful IT initiative in Pakistan will necessarily have to be a

partnership between the government and its agencies on one hand
and the private sector on the other. Bold, unconventional and
strategically correct decisions are needed. Effective top managers with
the right mix of vision and managerial competence are needed. Huge
amounts of financing are needed in domestic resources and foreign
exchange.

The major problems of the IT industry in Pakistan are:

Massive brain drain due to underpaid IT professionals

Serious shortage of experienced programmers and IT

professionals needed in the latest technologies

Inability of Pakistani firms to tap and penetrate lucrative foreign

markets to provide the IT industry with needed band-width and
communication capabilities of international standard at
competitive prices

Lack of entrepreneurial skills and managerial know-how of IT

professionals

Lack of actual and practical government policies and support for

the industry
IT industry faces serious problems in securing finances and
credit

Unwillingness of local business managers to pay appropriate

prices for locally developed software

Lack of incubation facilities to start-up the companies

High resistance for computerization of the government and its

departments to avoid transparency

Political instability resulting in economic stagnation

Lack of progress in institution building

Lack of awareness in the government administration,

bureaucratic hurdles and lack of political will

Budgetary constraints in government departments and

educational institutions especially in schools & colleges

Indifferent attitude of majority of industrialists about IT

Misuse of information technology – computers being used for

chatting, pornographic surfing & audio / video songs.

Very very high fees of IT Institutions.

Lack of co-ordination among industries and academia

Lack of low level infrastructure development

Lack of long term business approach

Lack of timely compliance in meeting the targets

Lack of attention towards maintaining the quality

No attention towards transfer of technology

Threats

The threats identified to the IT industry are as follow:

Continued political instability in the country.

Continued government inertia on Information Technology and
the restrictive nature of national regulatory laws.
Pakistan continues to be perceived as a country which is not
friendly.
Economic down turn and unfavourable exchange rate parity.
Quality and price of communication infrastructure.
Lack of venture capital availability.
Lack of business know-how of IT industry players.
Lack of access to the international capital market.
Continued low literacy levels and degradation of education
standards which further restrains the availability of IT
professionals.
Poor communication and networking with non-resident Pakistanis
and their continued low support of the local IT industry.
Weak legal framework for protecting intellectual property of the
local IT industry.
Brain drain.
High taxation on information technology.
Censorship.
Tariff barriers.
Imposition of unfavourable standards.
Continued technological backwardness as a result of the refusal
of major international IT players to share technology.
Lack of understanding of legality and processes involved in IT
products development and marketing.
Increased use of imported software because of product dumping
by international players.
 Opportunities in IT Sector of Pakistan

The following opportunities are present in IT Sector of Pakistan:

Development of packaged software

Quality training and development of specialized human resources

Re-engineering and computerization of Government/public sector

and private sector organizations

Installation of network (LANS, WANS, etc)

E-Information

Switch over to Urdu as a computer language

Development of call centers

Reorganization and growth of communication infrastructure

Foreign exchange earning potential

Utilization of available educated human resources pool

Unlimited E-Commerce potential

Global and domestic Internet explosion

World-wide growth of distance learning and education

Social reforms and lowering of cultural barriers due to the use of

the Internet and globalization

Government drive for documentation

Entertainment potential of IT and the Internet

Relatively low development cost in Pakistan

Consumer awareness and empowerment through IT and the

Internet
 Potential Areas having great opportunities

Following areas have great opportunities to be explored:

A. Engineering Sector

The engineering sector in Pakistan is fairly broad based. Presently

there are over 2000 registered engineering units, employing a
workforce of more than 60,000 including engineers, technicians and
other skilled and unskilled manpower.

According to the statistics collected from Pakistan Engineering Council,

82,666 engineers of different categories have been registered with
Engineering Council out of which 19,557 pertains to electrical discipline
and 17,759 are from mechanical category. Combined strength of these
two categories is 37,316 which is fairly a large number.

If these engineers are trained in computer aided design software, they

can prove to be a great force for doing computer aided designs of
parts and machinery. This task can bring huge revenues for Pakistan.
International mechanical & automobile companies of advanced
countries can utilize this potential workforce of engineers in Pakistan to
get the design work done through outsourcing. This workforce will be
much cheaper than the similar workforce in their countries.

PAKISTAN ENGINEERING COUNCIL STATISTICS

PROFESSIONAL ENGINEERS
Total REGD Yearly Paid Total Valid
Discipline Not Valid Life Paid
CIVIL 23578 6314 16116 1148 17264
ELECTRICAL 19557 7396 11461 700 12161
MECHANICAL 17759 6475 10679 605 11284
CHEMICAL 4894 1921 2745 228 2973
ELECTRO 6989 2494 4288 207 4495
METAL 1688 882 744 62 806
AGRI 2274 1141 1079 54 1133
AERO 884 342 540 2 542
MINING 1008 449 501 58 559
PETRO-GAS 619 252 339 28 367
TELECOM 292 9 283 0 283
MECHATRONICS 22 0 17 5 22
INDUSTRIAL 458 189 255 14 269
NUCLEAR 3 0 3 0 3
TEXTILIE 88 14 70 4 74
BIOMEDICAL 105 7 96 2 98
COMPUTER 2448 624 1718 106 1824
TOTAL 82666 28509 50934 3223 54157
B. Insurance

Role of the Insurance industry in social and economic development

cannot be denied. Exploring new ways, making innovations and doing
business involve risks to man’s life, goods and property. Insurance
provides financial protection. In case of loss, a person recovers his
financial position as before the incident. Thus a man takes big risks to
make innovations keeping in view the insurance support.

Most of the main insurance companies presently working in Pakistan

are British based. The rules / regulations and procedures are such
which are either similar to the Insurance companies working in UK /
USA or considered at par with the foreign Insurance companies. This
similarity in working procedures have, infact, a great potential for IT
exports. If the people working in these Insurance companies are
trained in IT, then they can be utilized to get work from abroad.

There are thousands of Insurance companies in the world. Each

Insurance company has to go through claim processing task very
frequently. The claim processing task in advanced countries is very
very expensive. The Insurance companies located in these countries
can outsource their claim processing work to Pakistan Insurance
companies through Internet. Pakistani Insurance companies can
receive the scanned application claim forms through Internet, process
the claims and re-send the processed formats to them. This can be
done very conveniently and on a mass scale which can bring
considerable volume of work and revenues for Pakistani Insurance
companies.

Insurance Companies

There are two types of Insurance companies working in Pakistan.

a. General Insurance Companies

b. Life Insurance Companies
a. General Insurance Companies

General insurance business in Pakistan depicts an oligopolistic

composition with 10 companies accounting for almost 83 percent of
the total private sector general insurance business. These companies
are listed below:

S.No. Company

1. Adamjee Insurance
2. EFU General Insurance Limited
3. New Jubilee Insurance (NJI)
4. Premier Insurance Company
5. CGU International
6. New Hampshire Company
7. Habib Insurance Company Limited
8. Askari General Insurance
9. Royal & Sun Alliance
10. East West Insurance Company
Limited

b. Life Insurance Companies

There are five major life Insurance companies working in Pakistan out
of which the State Life Insurance Company (SLIC) is the dominant
player in the life insurance market. These companies are listed below:

S.No. Company
1. State Life Insurance Company (SLIC)
2. Commercial Union (CU)
3. EFU Life Assurance Limited
4. American Life Insurance Company
5. Metropolitan Life Assurance Company

C. Accountancy

The accountancy profession in this subcontinent originated with the

concepts of limited liability and statutory audit which were introduced
in the subcontinent with the promulgation of the Companies Acts in
1850 and 1857. When Pakistan came into existence in 1947, the 1932
Auditors Certificate Rules were adopted temporarily. In 1950 a new set
of Auditor's Certificate Rules mainly based on the old rules, were
published for regulating the profession in Pakistan.

In 1952 the Registered Accountants formed a body known as the

Pakistan Institute of Accountants to look after their interest. In 1961
The Institute of Chartered Accountants of Pakistan (ICAP) was formed
as a statutory autonomous body.

As per record of Institute of Chartered Accountants of Pakistan (ICAP),

3226 accountants were registered with ICAP uptil 30th June, 2003. If
these professional accountants are trained in the field of IT, then these
accountants can be utilized in exports of IT enabled services. The
professional accountants in advance countries demand very very high
salaries. Small organizations cannot hire these accountants due to
their unaffordable salaries. These foreign companies can outsource
their accounting work to Pakistani accountants via Internet. Pakistani
accounting firms can computerize and maintain the Accounting system
and Database for foreign companies and earn significant amount of
revenue from this service. This is another big potential area for IT
exports if it is explored and utilized properly.

Statistics of ICAP Membership as on 30th June 2003

The total membership as on 30th June 2003 was 3226. The

classification of members is as follows:

Numbers
Overseas 606
Public Practice (Pakistan) 546
Commerce/ Industry 1961
Financial Institutes/ Banks 81
Government Services 9
Education 14
Corporations 9
Total 3226

Six year statistical data of members

Year 1998 1999 2000 2001 2002 2003

Members 2,275 2,376 2,511 2,702 3,036 3226

D. IT Institutes

In Pakistan, the global IT revolution has been exploited by many non-

IT businessmen. A mushroom growth of IT Institutes has been
observed during last five years. Most of these institutes are providing
sub-standard IT education and earning lot of money. However, there
are still some quality Institutes like FAST, GIK, NUST and LUMS who
have designed their curriculum as per international standards and
have hired excellent faculty to provide quality IT education. The
graduates from these quality institutes have been recognized
nationally and internationally. Many people want to get education from
these institutes but the number of these institutes is very small as
compared to the population and its demand. Due to non-availability of
seats in these quality institutes, people are helpless to join sub-
standard institutes.

This is another potential area for investment. If local / foreign

investors open quality IT educational institutes, they can earn lot of
money and students seeking quality education will be greatly
benefited.

E. CALL CENTERS

The Government of Pakistan has announced policy for the

establishment of Call Centers in Pakistan to provide service to offshore
companies A call center in the year 2004 is different from the call
centers of the past. Because of Voice over IP, it is now any location in
any time zone where Internet is available. It is located physically at
any place where incoming and outgoing phone calls are made between
call center representatives and customers. The typical services are
airline booking / confirmation help line, banking, hotels, reservations,
medical prescription entries, insurance claims, data entries etc. The
overseas customers' calls are routed to call centers in Pakistan through
VoIP technology where trained operators respond to the inquiries of
the customers. This service requires quick response, high quality
communication links and efficient handling without any noticeable time
delay.

Call Center Definition

A call center is a physical environment dedicated to servicing and

interacting with customers or potential customers. It is comprised of
agents whose primary dedicated function is to handle inbound and
outbound traffic via the telephone and other increasingly available
sophisticated channels.

Concept & Configuration of a Call Center

Over the past 20 years or so, call centers have evolved as a

convenient and cost-effective way for organizations to keep contact
with their customers. Call centers are dependent on telephony-based
equipment that aggregates incoming calls, distributes them over a
group of customer’s service representatives (CSRs) and queues the
calls when necessary. The call center industry typically employs packet
switched technology for both voice and data communication. The
access to call centers is normally through 0800 Free Phone Numbers.
The typical services are airline booking / confirmation, help line,
banking, hotels, reservations, medical prescription entries, insurance
claims, data entries etc. The customer calls are routed to a call center
through VoIP technology to overseas destination where trained
operators respond to the inquiries of the customers. The queries of the
customers are satisfied on-line through data input on computer
systems of the companies. The customer is oblivious to the fact that
an operator attending the call is located in an overseas destination.
This service requires quick response, high quality communication links
and efficient handling without any noticeable time delay.

Pakistan is among the ten most populous countries in the world with
a population base of approximately 146 million. The country has
undergone major economic transformation from a regulated system
to one which has seen approximately 15 years of de-regulation and
liberalization and improvements in social and economic indicators
across the board. The GNP per capita is US$ 492 per annum which
translates into competitive human resource cost structure for this
industry and enables the businesses in call center domain to be
internationally competitive.

The Government has already put in considerable effort in developing

the educational base in the country, specially at the higher levels and
higher education is a priority for the Government. Quantifiable goals
have been set in this regard, such as increase of enrolment to
200,000 by 2005, increasing role of private sector into developing
higher education infrastructure, balance between humanities and
science & technology education to about 50 – 50% of the enrolment,
introduction of IT education in all public universities and so forth. The
results have been encouraging and Pakistan currently has in excess
of 750,000 students enrolled at the high school / college level,
161,000 in professional colleges and about 120,000 at various
universities across the country. This reflects availability of highly
diverse and academically qualified pool of manpower ready to be
employed in the outsourcing industry.

Pakistan has a modern telecommunication infrastructure, 2/3rd of

which is less than 15 years old. The Government has undertaken
diligent efforts to develop telecom infrastructure through the state
controlled telco Pakistan Telecommunication Company Ltd (PTCL)
which runs a fixed line network of 4.9 million lines and a fiber optic
based nationwide backbone. The international connectivity for the
country is provided through fiber-optic submarine cable and
numerous satellites providing regional and international connectivity
at highly competitive tariffs. This infrastructure has involved
investment in excess of US$ 8 billion in the past 15 years and has
positioned Pakistan as a major growth engine for not only for telecom
sector development but also as a destination for providing off-shore
IT services across the world.

One of the key policy measures undertaken by the Government to

facilitate call centers and BPO is the subsidized rates for international
connectivity and provision of redundancy through satellites to
international call centers which gives a high level of comfort to
operators in mission critical services being provided through these
call centers. In addition to the telecommunication infrastructure, the
Government has also built IT parks which are special purpose
buildings to host software companies and call centers and where all
required facilitates are made available to them under one roof.

Government Incentives

The Government of Pakistan has recently announced and put in place

quite a few incentives to encourage growth in information technology,
notably Pakistan’s Call Center Landscape. These include:

• 10 years complete tax holiday

• 100% ownership for foreign entrepreneurs with investment.
• 100% repatriation of profit for foreign owners
• One stop /one window approval process
• Subsidized office space in Technology Parks in Islamabad,
Lahore and Karachi.
• Subsidized Bandwidth Cost for Call Center Operators.
• Low cost financial assistance for IT ventures creating jobs and
foreign exchange.

Best location for Call Centres

The Government of Pakistan has set up technology parks (STPs), in

Lahore, Islamabad, Peshawar, and Karachi, each with about 80,000 sq
ft centrally air conditioned office space furnished or un-furnished basis,
stand by power supply, a state of the art conference center, high
speed internet connectivity, a restaurant, rooms for delegates, security
and parking all at heavily subsidized rates. Each of these technology
parks is across from regional telecom Hub to ensure “last mile” fiber
optic connectivity. These technology parks offer the best location for
call center operations with easy access from all sides of the town and
in a very secure and desirable environment. It virtually means, if you
have a secure business, you will find everything under one roof to
begin a sizable call center operation in a pleasant environment and
with the least hassle.

Why Pakistan?

• Pro-Active Government policies encouraging growth in Business

Process Outsourcing (BPO).
• Huge talent pool, with strong technical background.
• Renewed interest in technology investments in public and private
sectors.
• Large base of English speaking graduates – 24 million graduates.
• Over 0.5 million graduates every year joining the workforce.

Human Resources

Better Communication Skills

English is the choice medium of education in Pakistan from childhood.

English is the principal language for business transactions in banks,
courts, most of private and public sector. It may really surprise many
people to see how fluent English Pakistani youth can speak in major
metropolitan cities like Karachi, Islamabad and Lahore.

Educated Manpower

Not as big as India, but certainly Pakistan offers fairly large English
speaking young workforce graduating every year from some of the
finest educational institutions in Asia. These educational institutions
turning out a highly skillful and bright young workforce in business,
science & technology.

Costs Factor

In the Sub Continent, Pakistan offers an abundance of English

speaking workers, better quality but at lower cost compared to other
countries in the area. The Indian market has to some extent
saturated, and it is difficult to find quality CSRs. In Pakistan, a
trained, computer literate graduate CSR may cost less than $ 300- a
month.
Time Zone Difference

A virtual 12-hour time zone difference with the USA and other markets
for Call Center services, is in Pakistan’s favour, an added attraction for
end users and for call center operators.

Cost implications

The attractive cost implications of setting up or outsourcing call center

services in Pakistan cannot be denied and hence many of the World’s
largest corporations from the United States, the United Kingdom and
other western economies have shifted some of their call center seats
to locations throughout Pakistan.

Operating or outsourcing call centers in Pakistan is certainly not

without its problems. The telecommunications infrastructure is
improving and problems are often reported regarding customers in
relation to “strong” accents that can be improved with sound training.

Industry Size

It is estimated that approximately 22 notable organizations and

another 50 less known operate call centers in Pakistan, operating 5 –
100 seats.

Of all call centers in operation 60% operate less than 20 seats, 30%
operate 20/50, 10% operate 51-100 seats. It is hoped in year 2004
many of these shall be operating in excess of 200 seats each and there
are Government sponsored plans to setup call center hotel of 1500 –
2000 seats where the infrastructure is provided and seats can be
leased to various users with their own management.

The call center industry in Pakistan is still very young with 80% of
such operations having setup in the last 2 years.

Growth

Seat growth is predicted to be dramatic over the next 12 months. In

fact, 85% of organizations stated that they would increase the size of
their call center operations over the next 12 months with the mean
seat size per company rising 150%. It is estimated that nearly 3000
seats will be operating across 50 call centers by the end of 2004.
 Total Seats Total Seats Total Seats
2003 2004 2005
County % Growth % Growth
China 38,000 53,500 41% 85000 58%
Hong Kong 10,000 10,700 7% 12,700 18%
India 96,000 158,000 65% 195000 23%
Pakistan 500 3000 500% 8000 266%

Operating Cost Per Seat

Setup cost for a call center in Pakistan is $ 1000- per seat. The
operational cost per seat based on 2x8hours shift is $ 18000- per seat.
The average hourly cost to run a call center seat is $US 5.5 per hour
and that is all-inclusive cost.

These calculations are based on one seat operating 12 hours per day,
6 days per week (3,744 hours per annum). The seat is handling 12
customers per hour (44,928 per annum) with average call duration of
3 minutes and an average wrap time of 1 minute. The occupancy rate
of this seat is therefore 80%.

The following table illustrates regional comparisons.

Country Annual Cost Annual Cost Hourly Cost Cost Per

Per Seat Per Per Transaction
(Local Seat Seat (US$)
Currency) (US$) (US$)
China CNY 192,138 $23,205 $6.20 $0.52
Hong Kong HKD 709,756 $90,994 $24.30 $2.03
India INR 586,517 $12,988 $3.47 $0.29
Pakistan PR 517,500 $ 9,000 $ 2.50 $0.20

Budget

Although the cost of employing agents in Pakistan is very low, staff

account for the largest budgetary component, representing 36% of
total cost. Technology represents 31% of the budget and
telecommunications 20%. The remaining 13% is allocated to costs
such as rent, utilities and other miscellaneous items.

Salaries

The following table indicates the average wage for agents, supervisors
and call center managers in Pakistan.
 Position Annual Salary (PR) Annual Salary (USD)
Agent 100,000 $1,739

Supervisor 130,000 $2,260

Call Center Manager 300,000 $5,217

The following table provides comparative regional figures for agent

salaries.

Country Agent Salary Per Annum $US

China $2,804

Hong Kong $16,438

India $1,989

Pakistan $1,739
 WORK FLOW CHART FOR INTERNATIONAL CALL CENTER
Policy/Procedure & Application
forms downloadable from PTCL
website
Applicant provides to DE (VAS)
/ Deputy Manager (Voice
Services)
Application Form (Filled In)
Company Registration Copy
NTN of Company
Financial Statement for last 3
years or Directors account
statements
Name of Partner with contract
at the foreign end (international
call center)
Registration done by DE (VAS)/
Deputy Manager (Voice Services)
under intimation to CE (PSP)
DE (VAS) / Deputy
Manager (Voice Services)
confirms availability of
International
DE (VAS) / Deputy Manager
(Voice Services) issues
demand note to the Customer
Customer furnishes the paid
copy of Demand Note to DE
(VAS) / Deputy Manager (Voice
Services)
Provisioning of International
Bandwidth within 6 to 8 weeks
(coordination by DE (VAS) /
Deputy Manager (Voice Services)
International Bandwidth
Operational
Billing arranged by
respective DE (VAS) /
Deputy Manager (Voice
Services) in coordination
with concerned revenue
officer
Procedure for setting up Call Centres

The procedure for obtaining services for setting up call centers is as

follows:

i. Interface

DE (VAS) / Deputy Manager (Voice Services) will act as one

window for issuance of the Demand Note for the provision of
telephone/ IP / IPLC international connectivity and provision of the
facility.

ii. Registration of Demand

Policy/procedures and application forms for registration of the call

center business are available on the PTCL website
(www.ptcl.com.pk) or can be obtained from the offices of the
Divisional Engineer Value Added Services (VAS) ) / Deputy Manager
(Voice Services) at Karachi, Lahore and Islamabad and other
regional headquarters as the case may be. Photocopy of the form
can also be used for registration. Photocopies of the following
documents are required with the application:

i. Company registration
ii. National tax number
iii. Company financial statement for the last 3 years or
Directors account statements (attach bank/trade
references).
iv. Name of partner(s) with contract specifying requirements
& intent at foreign end.

iii. Bandwidth

For international call centers, bandwidth is available on half-circuit

basis as well as on public Internet backbone. The call center
operator will arrange the far end half-circuit through the foreign
operator. The bandwidth tariff of software exporters will be
applicable.
iv. Provision of Facility

Initial demand note will be issued by the DE (VAS) / Deputy

Manager (Voice Services) who will coordinate for provision of the
facility on receipt of paid copy of the demand note.

v. Customer Facilitation

Code 128 is available for registration of faults at Karachi, Lahore

& Islamabad. DE Maintenance concerned will be responsible for
rectification of faults and satisfactory service to the valued
customers. DE (VAS) / Deputy Manager (Voice Services) shall be
responsible for coordination with maintenance & operation staff
concerned with IP / IPLC.

In case of regions other than Karachi, Lahore & Islamabad, DE’s

nominated in each region by the respective GMs to handle
ISP/DNOP/Software demand will also handle this service.

vi. Billing

Respective DE (VAS) / Deputy Manager (Voice Services) who

will act as primary interface with the call center operator for all
telecommunication requirements will coordinate with offices
responsible for preparation and raising the bills and ensure that
billing is done regularly for international connectivity.

How to setup a call center in Pakistan?

1. Application on Company Letter Head

2. Lease agreement for office space
3. Company profile
4. Company registration certificate
5. Registration with PSEB
6. National Tax Number (NTN) of Company
7. Financial statement
8. Provide information on type and category of setup
How long does it take to setup a call center in Pakistan?

An existing company can setup their business in two weeks time.

A pro active Call Center Association (CCA) is already engaged in

establishing the skill sets and quality in the existing labor pool.

For further information please visit the following websites:

www.sellingpower.com

www.callcentermagazine.com

www.erlang.com/forum / call center

www.thecallcenterschool.com

www.pakistancallcenters.com

www.pseb.org.pk (PSEB)

www.ptcl.org.pk (PTCL)

www.pta.gov.pk (PTA)
 RECOMMENDATIONS

Abundant human resource of Pakistan may be trained and utilized

in System Development, Networking, Website development and
E-Commerce fields to fulfill domestic IT requirements as well as
offshore IT projects.

Qualified / experienced IT professionals may be given attractive

emoluments to reduce the brain drain problem. IT professionals
may be given 50% exemption in income tax. For export related
projects, experienced programmers and IT professionals are
required. If these persons are retained in the country, they will
result in adding export based revenues in Pakistan.

The institutions providing sub-standard IT education may be

provided assistance to improve their standard of education. The
graduates being produced by these institutes are adding un-
employment and other socio-economic problems in the country.

There are a few institutes in the country which are providing quality
IT education but their fees are very high. It is recommended that
Government may provide financial support to these institutes
enabling them to lower their fees to benefit larger segment of
society.

In order to check the quality of IT Education in the country,

National Accreditation Council must be formed. This will ensure the
appropriate standard of education by the IT Institutes.

The number of software technology parks (STPs) may be increased

manifold to facilitate the growth of software houses and their
concentration/clusters at one place. Moreover the rates of rentals
and utilities for software companies may be further reduced.

Products of local software companies may be patronized by

Government.

Government should help to create a few mega software companies

to compete internationally with state of the art resources.

Job awarding procedures to local software companies may be

simplified.

PSEB may help maximum number of software com panies to get

ISO-9001:2000 Certification.
PSEB may assist more and more software companies to move
towards the internationally accepted Capability Maturity Model
(CMM) standard.

Incubation centers may be developed for new companies.

Telecommunication facilities may be further developed and internet

facility may be spread to maximum number of cities in Pakistan.
ISPs may be given all possible facilities/incentives to operate freely
in the country.

Use of Information Technology may be increased in the

Government offices and new projects may be approved for
providing computers/networks to the Ministries / divisions /
attached departments. IT education may be declared compulsory
from middle school level.
IT education programs of different levels may be developed and
telecasted on all television networks.

Computer Hardware manufacturing industry may be given due

attention and entrepreneurs interested in the manufacture of
hardware in Pakistan, may be given maximum incentives / facilities.
It will lower the prices of computers in the country.

Bureaucrats/senior officers in Government departments may be

trained in the use of information technology so that they may
introduce it at their place of duty and also encourage its
usage/spread.

“Industrial Automation and Control” is the real time application of

IT but it could not get much attention in Pakistan. It is
recommended that this may be made integral part of IT and
software / hardware engineers may be trained / deployed in the
everlasting field of Industrial Automation and Control.

Computer Society of Pakistan may be given due importance and

they may be included in IT Sector meetings & decision making
process.

Pakistan Computer Bureau (PCB) may be strengthened further so

that they can provide on-site computer trainings in Ministries and
Government departments.

Pakistan Computer Bureau (PCB) and Electronic Government

Directorate (EGD) may be merged together to form one
organization.
The computer software companies face considerable problems in
getting loans from banks. It is recommended that Government may
issue necessary instructions to the banks / financial institutions to
provide loans to software companies based on their reputation,
track record and credibility in software business.

In order to expand the market for our software companies, the

expatriate Pakistanis may be utilized who can successfully work as
market person in foreign countries to bring IT related jobs for
Pakistani software companies.

Special courses may be conducted to create entrepreneurial skills

and managerial know-how in IT professionals.

Each Government department should allocate sufficient amount in

its annual budget for use / promotion of IT.

Ministry of Information Technology and Higher Education

Commission may join hands to bridge the gap between industry
and academia. The curricula in universities should fulfill the needs
of industry.

Legal framework for protecting intellectual property rights of local

IT industry may be strengthened.

All Government / semi-Government departments which have not

yet developed their official websites, may be given target of three
months to develop their websites. In this connection, necessary
support from Ministry of Information Technology may be provided.
These departments may be asked to keep their data on websites
and make it easily accessible to general public.

Databases of Human Resource Development / talent pool, hospitals

/ basic health units, taxation records and legislature may be
created and maintained on priority basis.

Joint ventures of local IT companies with global and regional IT

players may be encouraged.

At least two international IT conferences and seminars may be

arranged in Pakistan annually.

Development of call centers / BPO, E-Commerce, wireless web,

CAD / CAM and games software may be prioritized.
 Vision for the Future

The Information Technology revolution has given us a vision of the

future in which we can use technological tools to enhance our civil
society, enrich our lives by tapping the broader social benefits of the
Internet, and move beyond the digital divide to digital opportunity.
Our vision builds on the work we have done to promote the growth of
the Internet and to create a safe and secure online environment.

According to latest figures, by September 1999, two hundred million

people around the world are connected to the Internet. Recent
developments in broadband technologies will continue to make access
to the Internet faster. In particular, progress in bandwidth, intensive
graphics, along with streaming audio and video, will stimulate the
development of new applications.

In addition to phone and cable lines, communication companies are

investing in the full range of technologies that may provide increased
broadband availability. The opportunities for the future are immense
and include delivering mobile broadband over the broadcasting
spectrum for digital television, delivering mobile broadbands over
cellular networks and direct fibre connections to homes and offices.
E-commerce has the potential of transforming the way we live, work
and shop. The new information age demands new approaches to old
problems.

Electronic commerce, the ability to carry out transactions over the

Internet, can make a tremendous difference in people's lives. People
are saving time and money, locating hard to find items and becoming
entrepreneurs themselves- all through the Internet. The adoption of
Internet-based electronic commerce by the business community is
making a tremendous difference in how business is conducted,
fundamentally altering firm behaviour and industry structure. In short
market led electronic commerce has made the transition from principle
to action.

The IT revolution is the fastest emerging revolution seen by the

human race. And the Internet surpasses all. Electricity was first
introduced in 1873 and it took 46 years for its mass scale use,
telephone introduced in 1876 and took 35 years for mass use.
Television introduced in 1926 took 26 years for mass use. PC
introduced in 1975 took 16 years, mobile phone in 1983 took 13 years
for mass use while the web introduced in 1994 took only 4 years for
mass use. While in the United States 57 per cent Americans have
Internet access, it is said that only 0.6 per cent people living in the
developing countries can access the Internet.

In Pakistan, Information Technology is fast becoming a necessity. With

the shrinking global scenario, Pakistan urgently needs to further
revolutionize its Information technology sector.

Technology infrastructure
Our vision for the future should see a whole new breed of IT
professionals working in various sectors of the country. For this we not
only need an infrastructure for development of IT professionals but we
also need to develop a conducive atmosphere of Information
Technology in the country. This should include computer access and
computer literacy at all levels. This can only be achieved by making IT
accessible at the grassroots level.

This can be achieved by working on the following strategies:

Creating the awareness and importance of IT in the less

fortunate areas.

Persuading all sectors of the society to realize the importance of

IT.

Developing IT chain mechanism in which each segment should

play its specific role.

Making Internet available to all such areas where it is still an

alien's domain.

To achieve these goals, an integrated approach between various

segments of the society (particularly the IT network) is needed.

The segments include:

Organizations.
Computer Institutes.
Computer Companies.

Organizations: Large local and multinational organizations should

donate their used computers to various newly established IT institutes
in the less fortunate areas.
Computer institutes: Already established institutes should play their
role by offering their services in terms of providing guidelines in
development of course material, remote teaching facilities through
their faculty/students.

Institute must ensure that each one of their students must teach at
least to one youth from low income areas about computers, and their
grading should be linked to this. Extra credits should be offered to all
the students who educate at least one youth from the less fortunate
segments of the society.

Established computer institutes must offer scohlarships for further

studies to outstanding students of smaller institutes. Each established
institute must take responsibility of at least five smaller institutes to
maintain the quality of teaching.

The emerging global picture has increased demand of IT professionals

in the western world. To prevent a massive brain drain of highly
competent IT professionals, we need to offer them equal opportunities
in the country, whereby there is easy access to knowledge and free
flow of ideas. A conducive atmosphere for IT can be achieved by
undertaking a massive initiative.

The major goals of this initiative are as follows:

• Encouraging creation of a pro-competitive policy and regulatory

environment where Information Technology, the Internet and e
commerce can flourish.
• Spurring the development of advanced information infrastructure
to remote and urban areas through collaboration with
multilateral organizations, NGOs and the private sector.
• Providing education and training to local entrepreneurs,
knowledge workers, policy makers and regulators.
• Fostering the use of specific Internet applications such as micro
e-commerce, distance education and improved access to
Government services.
• Implementing strategies: Computer literacy and Information
Technology can be promoted at the grassroots level through the
network of NGOs, private entrepreneurs and Government
infrastructure. Besides, it would require:
• Compulsory computer training at the primary and secondary
school level in both urban and rural areas.
• Computer training and support centres at community levels.
• Support to institutions providing IT services.
• State-of-art postgraduate training and academic activities at the
institutional level.
• Establishment of IT Universities at the provincial level.
• Training of key Government functionaries in IT technology.
• Capacity building of all Government personnel in Information
technology.
• Development of database in all Government departments with
easy access to the public, related databases.
• Development of computer accessibility in all remote areas.
• Health database for the health department including tertiary care
hospitals as well as basic health units.
• Development of a comprehensive database of Human Resources
and talent pool at all levels.
• Digitalization of taxation records so that tax payers can
download and retrieve publications and forms.
• Development of a competitive and innovative environment
promoting e-commerce.
• Online job postings.
• Creating one-stop access for all citizens to the entire
Government information.
• Demonstrate leadership through Government use of technology.

We should aim to develop an e-society in Pakistan where all citizens

should have equal access to Information Technology so that we can
improve the quality of life of our citizens. We should not only
develop commercial aspects of e-commerce but also tap the wide
range of societal benefits that Information Technology offers.
 Future State of IT Industry in Pakistan

Based on present pace of development in IT sector, the following

developments are expected: -

1. Computerization of all major federal and provincial

Government departments and organizations will be
underway
2. Internet will be freely and cheaply available all over Pakistan
3. All major Government public and private sector
organizations will be accessible via the Internet
4. The IT Industry will have 5,000 new high level professionals
added to its human resource pool.
5. Pakistan will have 30,000 Java programmers
6. The IT Industry would shift towards value-added products
and services
7. There will be easy and unrestricted movement of IT
professionals from abroad
8. There will be a venture capital market, IT incubators and
software parks in every major city
9. There will be one fully operational technology city in
Pakistan
10. There will be easy and cheap availability of communication
facilities and bandwidth; there will be no monopoly of any
company
11. Pakistan IT companies will be registered on NASDAQ
12. Foreign major IT related companies will be operating in
Pakistan
13. Many Pakistani IT firms will have joint ventures with global
and regional players
14. On line trading (stock exchange) will be standard and legally
covered
 15. There will be at least two international conferences and
seminars held annually on IT.
16. Promotion of Pakistan as a country friendly to IT
development will be effective.
17. Pakistan will be an internationally recognized IT supplier
18. Active players of the IT industry will be operating in the
following areas:

A) Call centers
B) Data entry
C) E-commerce enables
D) Cable internet
E) Direct cross border connectivity
E) CAD / CAM
G) Wireless web
H) Medical and legal software development
I) Games software
J) Customized software solution

It has to provide a good environment for companies to flourish by way

of incentives. It also has to work on infrastructure. Having done that
there is no reason to believe why Pakistan cannot have a vital and
viable Information Technology industry."
 IT POLICY OF PAKISTAN

Executive Summary

Information technology (IT) has assumed unprecedented importance

in the global economic arena. In Pakistan, the present government is
according a very high priority to this sector. One of the prerequisites
for ensuring sustained growth of the industry, nay the economy, is the
provision of a definite framework consisting of policy, legislative,
financial, and operational guidelines, which can provide a stable
umbrella for growth. Thus, the government, as the main facilitator,
enabler, and promoter of the IT sector, has evolved an effective
national IT Policy and Action Plan that clearly caters to the needs of
nurturing the industry and is responsive to the dynamic forces of
change that can affect its future growth. The private sector is being
brought into the mainstream as the main driver for growth.

The guiding theme for the Policy is that ‘the government shall be the
facilitator and enabler to encourage the Private sector to drive the
development in IT and Telecommunications’. This one single element
has galvanized the entire Pakistani IT community to participate
wholeheartedly in the process and over 200 professionals mainly from
the private sector participated in various dialogues and eleven Working
Groups meetings over the last four months to devise a comprehensive
Policy and Action Plan document.

The vision of the Policy is to harness the potential of Information

Technology as a key contributor to development of Pakistan and the
broad-based involvement of the key stakeholders is a must for its
sustainable development. Core IT Policy strategies have been
proposed under several focus areas and some of the lead
recommendations in each area are as follows:

i. Human Resource Development: Human Resource (HR)

development is imperative for the local IT industry to position the
country as an important player in the international IT market. Under
the HR Action Plan, a large pool of academically as well as technically
skilled IT manpower would be developed to meet the local and export
needs. The Policy accordingly envisages the establishment of four new
IT universities, Virtual IT university, national testing and accreditation
services and educational Intranet, strengthening of existing IT
institutes and hiring of Faculty from abroad. A major portion of the
funds under IT Action Plan would be dedicated towards HR
development initiatives.
ii. Infrastructure Development: The local IT industry requires a
world class enabling infrastructure. An exercise for deployment of this
infrastructure would be under taken and a series of IT Parks and
Incubators across the country would be established. These Parks will
be equipped with modern facilities and matchless incentives, to
provide a one-stop shop for prospective investors in the IT industry.
Telecom infrastructure would be modernized to carry broadband
access in the backbone and local loops. Other steps include the
establishment of IT Boards in provinces (except Punjab where it exists
already), increasing teledensity and introduction of new technologies
such as wireless local loop for data and cable Internet.

iii. Software Industry Development: Software development is a

high growth industry and forms a major segment of the vast IT market
and will continue to do so in the future. Integrated efforts to develop
software industry with focus on exports (in addition to the local
market) would be undertaken. This would include encouragement of
local software houses to participate in government projects, local
content development, Urdu and regional language software
development, promotion of software exports through establishment of
International Marketing Network, special bandwidth rates for software
exporters, encouraging joint ventures, hiring of international
consultants for global business development and fiscal and regulatory
incentives for software exporters through State Bank of Pakistan.

iv. Hardware Industry Development: The policy recommendations

in the area of hardware industry development do not seek to initiate
aggressive competition with the developed countries. Rather, they
focus on developing the areas that are within Pakistan’s reach, in
terms of technology and resources and in which the country could
have a competitive advantage. Major recommendations include the
waiver of duties and taxes on the hardware, incentives to reduce the
cost of raw material and inputs, encourage and fund research and
development in the universities and engineering colleges through
faculty chairs, matching grants and focused joint projects.

v. Internet: The Internet is likely to continue to revolutionize the way

people communicate and access information. The basic principles
adopted for the Internet growth in the country would be to encourage
competition, avoidance of un-necessary regulations, provision of low
cost, reliable and broadband Internet access, Universal Internet Access
in the areas connected with the telecom network, free Internet access
for public sector universities and support for the development of
national Internet content.
vi. Incentives: The government will invest in various fiscal and non-
fiscal incentives to nurture, develop, and promote the use of IT in
organizations, to increase their efficiency and productivity. The
strategies focus on promotion of venture capital industry through
incentives, recognition of software development as a priority industry
for financing by the banks and DFIs, creation of investment friendly
environment, building investors’ confidence and changes in rules to
allow the technology companies to be listed on stock exchanges of
Pakistan.

vii. IT Promotion & Awareness: A massive IT promotion and

awareness campaign would be undertaken. The national strategy
includes provision of continued support and funds by the Export
Promotion Bureau (EPB) for the participation in world IT/computer
trade fairs, exchange of delegations, posting of IT specialists in
embassies and consulates, promotion of IT use by the head of the
government, ministers, and all other key figures who can influence
public opinion at all public and private forums, declaration of the next
fiscal year as 'IT Year' and organization of special events during the
current year including national and international exhibitions.

viii. IT Usage: To embark on an aggressive program to improve

efficiency and provide quality services to the citizens of Pakistan, IT
would be inducted at all levels of government. Key projects thus
launched would include Citizen Online, Electronic Government Project
and E-Commerce Network.

ix. Legislation: To provide protection and enhance the confidence of

users, providers, and facilitators of information services, legislation
based on the recommendations of the Working Group comprising IT
and legal experts would be framed. Action in the areas of Digital
Signature Act, Intellectual Property & Copyright Act and the Consumer
Protection Act, has been started. The government should seek
legislative approval of changes to statutes that will encourage
electronic commerce and revise statutes that mandate a paper - based
or manual process.

x. Regulations: A regulatory framework is essential to avoid violating

policy goals and direction. It would be ensured that excessive
regulations do not stifle industry investment and growth. In devising a
useful regulatory framework, the focus would be on creating a fair,
equitable and competitive environment, based on the principles of free
market and open access.

The IT Action Plan is an integral part of the IT Policy. The Action Plan
provides a framework for implementation of the IT Policy which
includes priority areas, specific projects that can be conceptualised,
formulated, assessed, prioritised and implemented.The implementation
of Action Plan is very much dependent on the funding provision for the
IT & Telecommunications Division and the mechanism from project
approval to funds release so that projects could be implemented in a
timely fashion to achieve the desirable results in shortest span of time.
A separate mechanism for expeditious project appraisal by experts’
committees, approval and funding under National Scientific and
Technological Research and Development Management Fund has been
developed and would be submitted separately to the Cabinet for
approval.

The main allocation of funds has been foreseen for training, re-
training, Human Resource development and provisioning of enabling
infrastructure. There are a host of other incentives, which could be
done at low or no cost, which include changes in governmental
processes, legislation, administrative elements, incentives and rules.
Some of these have already been submitted to the relevant quarters
for approval whereas others are in pipeline. A system of monitoring,
surveying and compiling statistics on the extent and growth of the IT
sector will also be devised to provide reliable data for planning and
evaluation purposes and to set up performance indicators. The IT
Action Plan will be implemented according to its well-defined phased
targets and objectives. To ensure that the plan meets its objectives
consistently and that suitable midcourse corrections can be
incorporated in a timely manner, a mechanism will be set up involving
the government, private sector, academia and other national
representatives to coordinate and implement the policy and plan
elements and provide strategic supervision over the longer term. The
IT Policy and Action Plan being a dynamic document, would be
subjected to formal review under this mechanism every six months,
with more area-specific monitoring carried out on a monthly basis.

The Vision

To harness the potential of Information Technology as a key

contributor to the development of Pakistan.

The Mission

To realise the vision behind the IT policy, the following goals have
been set:

• Make the government a facilitator and an enabler to provide

maximum opportunities to the private sector to lead the thrust in
 development of IT in Pakistan. Develop an extensive pool of
trained IT manpower at all levels to meet local and export
requirements.
• Provide business incentives for both local and foreign investors
to ensure the development of Pakistan’s IT sector (including the
software, hardware, and service industries) and the use of its
products.
• Develop an enabling legislative and regulatory framework for IT
related issues.
• Revitalize, emphasize, and support the country’s dormant
manufacturing and research and development (R&D) potential.
• Establish an efficient and cost-effective infrastructure that
provides equitable access to national and international networks
and markets.
• Set up national databases that are reliable, secure, up-to-date
and easily accessible. These would be open databases.
• Promote widespread use of IT applications in government
organisations and departments for efficiency improvement and
transparency in functioning and service provision, and to
organise and facilitate access to public information.
• Promote extensive use of IT applications in trade, industry,
homes, agriculture, education, health, and other sectors with
widespread use of Internet.
• Encourage and promote the development of quality software that
can capture export markets.
• Develop a tradition of electronic commerce for both national and
international transactions.
• Encourage expatriate IT professionals to return to Pakistan and
establish software houses, invest their time and effort in the
development of local industry and software exports.

Goals
To realise the vision behind the IT policy, the following goals have
been set:
• Make the government a facilitator and an enabler to provide
maximum opportunities to the private sector to lead the thrust in
development of IT in Pakistan.
• Develop an extensive pool of trained IT manpower at all levels to
meet local and export requirements.
• Provide business incentives for both local and foreign investors
to ensure the development of Pakistan’s IT sector (including the
software, hardware, and service industries) and the use of its
products.
 • Develop an enabling legislative and regulatory framework for IT
related issues.
• Revitalize, emphasize, and support the country’s dormant
manufacturing and research and development (R&D) potential.
• Establish an efficient and cost-effective infrastructure that
provides equitable access to national and international networks
and markets.
• Set up national databases that are reliable, secure, up-to-date
and easily accessible. These would be open databases.
• Promote widespread use of IT applications in government
organisations and departments for efficiency improvement and
transparency in functioning and service provision, and to
organise and facilitate access to public information.
• Promote extensive use of IT applications in trade, industry,
homes, agriculture, education, health, and other sectors with
widespread use of Internet.
• Encourage and promote the development of quality software that
can capture export markets.
• Develop a tradition of electronic commerce for both national and
international transactions.
• Encourage expatriate IT professionals to return to Pakistan and
establish software houses, invest their time and effort in the
development of local industry and software exports.

Human Resource Development

• A major human resource issue in Pakistan is quality education

and training, nurturing, and retention of technically skilled
manpower. This problem is more severe in IT where technology
changes are rapid and there is a large loss of critical trained
manpower due to migration to the developed world.
• Manpower development is imperative for the local IT industry to
take root on a large scale in Pakistan, and for the country to
achieve and maintain the position of an important player in the
international IT market. A large pool of skilled manpower is
required for all components of the IT industry, and it has to be
geared to meet both local and export needs.
• Whereas a brief working document has been prepared by the IT
Steering committee on education, HRD and training, a more
comprehensive plan for education and human resource
development in IT shall be drawn up to meet the present and
future needs of manpower.
• This following section briefly covers IT education and IT training.
IT awareness, a related issue, is addressed separately.
 • IT education includes degree programs, while IT training
comprises short courses that provide focused hands-on skills in
specific IT areas where manpower is needed urgently. Such
training could be provided to fresh graduates as well as
underemployed youth.
• The object of this Policy is to attract the most able students and
develop faculty for IT, in order to ensure quality, quantity,
affordability, and market relevance of all IT education and
training.
• A comprehensive plan for education and human resource
development in IT shall be drawn up to meet the present and
future needs of manpower.
• Facilitate and encourage the training and hiring of women in the
IT sector to help reduce unemployment and to utilise this largely
untapped human resource. Women can be productive in large
numbers in all sectors of the IT industry.
• Facilitate and encourage the use of IT by special people to make
them more productive in the society.

IT Education
Education determines, more than anything else, a country's prospects
for human development and competitiveness. Fortunately, the
information revolution offers some extraordinary opportunities in
education. The following measures shall be adopted to avail these
opportunities:

• The education sector is responsible for delivering a work force

skilled in the use of information systems. Technical corps able to
produce and maintain information products and services would
be created through appropriate policies and incentives.

• Make participation by rural and poor segments of society in IT

education a strategic priority for both social and economic
development.
• Launch a scheme for providing low-priced computers and
Internet connectivity to universities, colleges and schools
through a public-private sector initiative.
• Network all universities, engineering and medical colleges, and
institutions of higher learning in the country for improved quality
of education.
• Set up electronic libraries to ensure economical and equitable
access to world information.
• Encourage educational facilities to computerize their registration,
examinations, accounting, and other activities.
• Encourage educational facilities to adopt computer assisted
learning and other IT tools to aid in the teaching process.
• Establish virtual classroom education programs, using online,
Internet and/or video facilities, to provide distance learning to a
large number of individuals.
• The private sector and the government shall jointly make efforts
to meet the growing IT education needs.
• Specific policy recommendations are:
• Include a compulsory, modern and upto date computer literacy
module in the matriculation curriculum for high schools. Revise
the computer science curriculum at Intermediate level to make it
modern and up-to-date and to offer it at all science colleges.
Make training in the use of IT applications compulsory for all
degree courses within the next 3 years.
• Develop world-class Bachelors, Masters, and Ph.D. programs in
Computer Science (CS) and related areas of IT. Develop
standardised curricula and teaching materials in co-operation
with public and private educational institutions, using
international benchmarks for reference.
• To address the critical shortage of qualified IT faculty, hire
faculty from abroad under a crash programme, establish Faculty
Chairs by attracting foreign and expatriate faculty and arrange
faculty development programs.
• Establish a national educational Extranet (linked to the Internet)
to enable sharing, among educational institutions, of electronic
libraries of teaching and research materials and faculty.
• Attract the best students by establishing scholarship funds and
Qarz-e-Hasna for IT education and training.
• Establish Accreditation Council to ensure quality IT education
and training. The Council will be responsible for collecting data
on educational institutions, rating the institutions, and
disseminating information about the institutions. The Council will
also establish curricula, testing guidelines and services for IT
education and training. The Council will consist of leading
academics and IT experts and will be linked to provincial IT
Boards.
• Establish an HRD fund (HRDF) by the IT Division. This fund will
be utilised to expand and improve the quality of IT education,
strengthen existing IT educational institutions, upgrade IT
infrastructure (including laboratories, connectivity, and teaching
resources), develop faculty, attract visiting faculty of
international repute, provide student scholarships, share pooled
resources through distance learning programs, and develop
linkages with foreign universities and global IT firms. Apart from
the government, financing through expatriate Pakistani
 community, international agencies and global IT firms would be
mobilized.
• Assign provincial IT Boards the task of working closely with IT
Division to ensure quality IT education, strengthen IT
educational institutions, develop databases, and establish
linkages with industry for jobs and internships.
• Allow administrative and financial autonomy to IT departments
in public universities and colleges to enable them to attract and
retain qualified faculty and respond quickly to changing
requirements of the IT industry.
• Promote the setting up of IT universities and institutes of
international standards. Encourage and catalyze collaboration
between the government and the private sector, and elicit the
assistance of various foundations, multinational companies,
foreign universities, and other social and welfare organizations.
Strengthen existing institutions to establish a number of centers
of excellence.
• Provide foreign and local universities incentives to set up
distance learning or resident programs in Pakistan.
• Ensure that existing UGC and university rules and procedures
regarding affiliation of private IT institution are clearly defined
and transparent in order to expedite the affiliation process and
setting up of quality institutes.
• Work Visas for foreign IT faculty shall be simplified and
expedited.

IT Training
Investments in IT training are expected to yield quick results. Policy
recommendations include:

• Ensure high-quality training by assigning the Accreditation

Council for IT Education the task of collecting data on training
institutions, rating the institutions, and disseminating
information on the institutions.
• Take steps to strengthen existing IT training institutions and
encourage the setting up of new IT training institutes, update
curricula, introduce new technologies through linkages with
global IT firms, develop strong local faculties, and provide
student scholarships (Scholarships are now being dealt by HEC).
Organize teacher training on a top-priority basis to meet the
growing demand for qualified teachers in IT and for upgrading
their skills regularly. To rapidly increase the annual production of
IT manpower, crash-training programs would be launched. Use
the HRDF to support IT training activities.
 • The IT industry would provide a certain number of internships to
fresh IT graduates each year.
• To ensure maximum utilization of existing facilities, encourage
public universities and colleges to collaborate with the private
sector in conducting training programs during vacations and at
other times when the facilities are not in use.
• Introduce mandatory IT literacy courses for all levels of civil and
military personnel. Make IT literacy a prerequisite for induction
into gazetted positions.
• Make a special effort to train and induct women in the IT sector.
• Make extra efforts to educate and train people with special needs
in order to give them equal opportunity in the society.

Infrastructure Development

• In order to grow, the local IT industry will need a suitable

support infrastructure, i.e., telecommunications and information
data banks. Development of the telecommunications sector will
entail deregulation, liberalization, privatization, and the creation
of a competitive market.
• Establish IT parks and incubators, equipped with the most
modern facilities and matchless incentives, to provide a one-stop
shop for prospective investors in the IT industry.
• The recommendations presented below will facilitate
establishment of such an infrastructure:

Telecommunications

• A Telecom Policy has already been notified and defines the broad
objectives of the government for the telecom sector.
• A close relationship between the government and the private
sector is critical for the development of the telecommunications
sector. The following telecom policy strategies are based on
government-private sector synergy: the two sectors will need to
work together to create a modern, sophisticated, efficient, and
productive telecommunications sector that provides services to
every segment of society at a reasonable cost.
• The Telecom industry shall be progressively deregulated to be
able to provide affordable, competitively priced telecom services,
Internet connectivity for a larger community of users.
Provisioning of bandwidth for education and software needs will
be further incentivised.
• Increase telephone line penetration rate by expanding the
existing telecommunications network and providing new ones by
employing modern technologies in order to minimize the capital
 cost of expansion. The government will encourage private sector
operators for supply of basic infrastructure and services.
• Barriers to the induction of new technologies (e.g. Wireless Local
Loop -WLL) by the private sector will be removed to ensure the
spread of communications to under-served and un-served areas
of Pakistan. Using International technologies, standards and
agreements as a basis, progressively open up the 3, 4, 5 and
20-40 GHz bands for growth of the WLL for Internet, Cable and
voice communications.
• Develop an integrated, flexible, robust, and reliable transmission
network that covers the entire nation and is capable of voice,
video, and data transmission.
• Rationalise PTCL rates and tariffs for all telecommunications
services so that they are in line with the costs of providing the
services. Establish the tariff for IT industry at par with or below
the charges prevalent in the regional and international markets
to remain competitive. Regulation of tariff will be done according
to the notified telecommunication sector policy.
• The bandwidth rates for both domestic and international
connectivity will be rationalized to encourage the rapid launch of
new Internet and software related services as well as new and
needed services like distance learning, telemedicine, video
conferencing, etc. This will also provide a competitive edge to
local companies trying to break into established International
markets.
• To ensure quality of service, Service Level Agreements be made
mandatory by the Pakistan Telecommunication Authority (PTA)
between operators and the customers.
• Encourage telecommunication companies and carrier network
service providers to develop and upgrade rural
telecommunications facilities. Government is fully committed to
the universal service obligation principle and a mechanism for
provision thereof has been provided in the telecom sector policy.
• Encourage competitiveness in the telecommunications sector.
Ensure gradual move towards full competition in all
telecommunication services and infrastructure. The necessary
regulatory mechanism needed for such a purpose is already in
place.
• Invite private sector participation on attractive commercial terms
in joint telecommunications development work of the PTCL. This
will ensure that the PTCL is adequately equipped for the post
deregulation competition phase.
• Encourage local companies to enter the telecommunication fields
that are closely associated with the infrastructure needed for an
information rich society.
 • Expand connectivity with other countries, using existing and new
regional and global satellite and Optical Fibre links.
• Take appropriate actions to expedite the launch of Pakistan’s
own satellite at the earliest.

Technology Parks

• Information Technology Parks (ITPs) are needed to develop both

the hardware as well as the software industry. These ITPs would
be set up to provide one-window services to domestic and
foreign companies that seek to engage in IT business in
Pakistan. The ITPs should provide workspace, utilities, telecom,
and other infrastructure facilities of international standard at low
costs. Efficiently functioning ITPs will attract local as well as
foreign and multinational entrepreneurs.
• Encourage the private sector to set up such parks on BOT/BOO
basis and do the same for IT Incubation Centers.
• In order to expedite the setting up of ITPs, the
facilities/incentives being offered by Export Processing Zone
Authority (EPZA) and other Industrial zones in the country be
fully utilised. IT Division will co-ordinate with EPZA in further
facilitating interested IT companies for setting up ITPs and IT
projects.
• Charge the lower utility and infrastructure rates for bulk
consumers to ITP users.
• Expedite ITP projects in Karachi and Lahore and Islamabad.
• Software exporting companies having a minimum export
obligation verifiable through the State Bank of Pakistan in
locations other than ITPs should be declared as EPUs (Export
Processing Units) to avail the incentives equivalent to that of
ITPs. IT hardware manufacturing units having a minimum import
substitution capability, should be treated similarly.
• The existing software companies shall be provided land on lease
at commercial rates to build their campuses.

Databases and Platforms

• Databases provide quick and easy access to information, which

greatly facilitates the work and increases the productivity of
businesses and institutions. Access to national databases is
essential for coordinated and informed decision-making and for
efficient planning. National databases are thus an important part
of the IT infrastructure.
• Both the government and the private sector should be
encouraged to participate in the development of national
 databases. Two pilot sector projects have been identified and will
be initiated shortly. The main recommendations for policy for
this area are:
• Encourage and accelerate government-private partnership in
establishing comprehensive databases.
• The databases to be used in the government will be equitable
and open. They should ensure the standards for privacy and
security, provide the utmost flexibility to integrate into the
existing environment and should ensure that the systems and
software caters for future needs.
• Access to databases shall be based on open Internet standards

Software Industry Development

• Software development is a high growth industry and forms a

major segment of the vast information technology market and
will continue to do so in the future. A developed software
industry with a focus on exports (in addition to the local market)
would mean better employment opportunities, reduced ‘brain
drain’, foreign exchange earnings, improvement in per capita
income, and higher living standards leading to a better quality of
life.

• The policy recommendations presented for this area, therefore,

seek to promote local software development for local needs as
well as export.

Development of Local Software Industry

• A developed local software industry will not only meet Pakistan’s

own needs, but will also serve as a training ground for capturing
export markets. Key policy recommendations for developing the
local industry are:
• Initiate private - public sector partnership programs with a view
to access to the export market. Address the software with high
value and maximum demand, e.g., ERP, ERM, CRM, e-business
and e-commerce.

• Outsource government software projects including mass Data

entry, Digitization and GIS projects to the private sector.
Preference will be given to local software companies in awarding
such projects and track record condition for such companies
would be relaxed.

• Devise a phased plan for the private sector to take over a major
part of the government’s software development needs.
 • In order to make this a reality, entry barriers and hurdles for
local Software houses to bid for sizeable government IT projects
shall be reduced or removed. These shall be in the form of
earnest money, bid bonds, holdbacks, etc. These shall be
reviewed and all government departments to be advised of the
new Policy. Secondly, a fair rate (software development rate)
and equitable progressive payment methodology has to be
ensured for sustainable software development and investment in
R&D.

• For software work requiring expertise that is not locally

available, engage foreign companies only if a local partner is
involved to the extent where at least 15% added value is
provided by the local company to ensure the transfer of
technology.

Urdu and Regional Language Software Development

• Standardized Urdu code plate has been launched and a

concerted plan to encourage the development of open source
and licensable Urdu software would be undertaken. This will
enable plug-ins for popular office and e-mail packages to be
made available. This initiative is expected to drive the
development of other Urdu and regional software packages for
word processing and data base applications.

• The government will encourage the use of open source operating

systems and low cost or free English language office software for
normal operations.

• The intent of this initiative is to encourage people to develop

skills in working and writing core software for applications and
developing tools, which will go beyond the development of the
local languages. The application programs for translation, speech
to text conversion, databases, ASPs for popular packages will
need to be written in currently and newly evolving software.

Promotion of Software Export

• Rising costs in developed countries have significantly increased

software development outsourcing. This has enabled other
countries, especially those in Asia, to tap offshore software
development business. So far, Pakistan has not been able to
secure any significant share of the global software market.
 • Following policy actions are recommended to promote software
exports, private sector investments, and attract foreign direct
investment (FDI):

• A Software Development Fund should be established by the

government to support the promotion, expansion, and
improvement of the software industry.

In all countries where Pakistan can address this software development

potential, following actions will be taken:

• Incubator centers run by professionals will be set up, based on

the established systems and principles available in the USA.
These will provide an overseas point of presence for Pakistani
software companies. This is imperative, since no company in the
US (or other projected export market) will give contracts to
overseas software houses unless a local contact and follow-up
point is available.

• Pakistan must make it easy for foreign-based incubators to

sponsor and fund Pakistani portfolio companies. The legal,
accounting and regulatory structure must support this effort.
This will make it easier for high net-worth Pakistani expatriates
to invest in Pakistani start-ups. This will also be easier in the
short-term to find US limited partners that would invest in an
incubator with a US-based general partner and management
team

• Appoint IT specialists at Pakistani embassies, consulates, and

Export Promotion Bureau (EPB) offices. The IT specialists should
be responsible for promoting Pakistani IT products. For some
large markets, e.g., the USA and EU markets, hire consultants to
manage the effort, with the IT specialist doing the co-ordination
work. These IT specialists will help find niche markets, provide
market intelligence, and develop guidelines regarding target
markets.

• Encourage software export projects in IT service areas that

require minimum time and can be started with currently
available skills. These include operational activities for banks and
airlines, medical and legal transcription, data entry, data
conversion and call centers. Each of the above has potential to
show short-term results.
• IT Division to hire competent local and foreign consultants in key
markets to conduct two types of studies: (a) marketing assets
highlighting the competitive advantage of offshore software
development in Pakistan. (b) ‘How To’ guides for business
development for Pakistani exporters in those markets. These
consultants will work with the Strategic Advisory Groups being
set up by expatriate Pakistani IT experts and professionals in
Europe, UK, USA and the Far East. In the same token,
consultants of international repute shall be hired to develop a
plan for Pakistani software industry and make recommendations
on how to access the world markets.

• Simplify all governmental procedures related to software exports

and recording of revenue for exports with the State Bank of
Pakistan (SBP). Review rules, regulations, SROs and modify
those that create obstacles for software exporters. Remove
restrictions on foreign remittances and flow of funds.

• Encourage expatriate IT professionals to invest their time and

effort in the development of local industry and software exports.

• Encourage equity participation of banks in software projects by

setting up venture capital funds. Set up venture capital funds at
the federal and provincial levels to encourage private local and
foreign funds to establish privately managed venture capital
funds. The necessary changes in legislation have been made by
the Securities and Exchange Commission of Pakistan (SECP) to
regulate the business of venture capital companies and venture
capital funds, namely “The Venture Capital Companies and
Venture Capital Funds Rules, 2001”.

• Encourage the setting up of a ‘content industry’, comprising

intellectual property such as encyclopedias, compositions,
photographs, and other information of international interest.

• Set yearly targets for software export and equip PSEB and
PASHA to perform their role effectively in export marketing.
Earmark adequate funds and provide infrastructure to promote
software exports.

• Encourage local business to invest in software industry. Conduct

awareness campaigns to highlight the immense potential and
high returns from this industry.

• Encourage major multinationals operating in Pakistan to set up

software facilities and bring international business through their
established channels.
 • PSEB in consultation with PASHA to prepare effective marketing
materials using multimedia to highlight Pakistani software
expertise, government initiatives, incentives, and necessary
statistics. This will enable direct contact with target markets and
will create a good image of Pakistan’s software industry.
Extensive use of the Internet and Web will be made.

• Assist entrepreneurs locally and abroad in obtaining visas and

work permits. Major diplomatic efforts should be made where
required.

Hardware Industry Development

• In the context of Information Technology, the hardware industry

can be defined as “design, development, manufacturing and
maintenance of all products, modules and components that form
the building blocks of an IT infrastructure”. A thriving hardware
industry is pivotal to the growth of IT infrastructure and services.
Development of this industry will make Pakistan self-reliant,
competitive and a net exporter of technology.

• The policy recommendations for this area do not seek to initiate

aggressive competition with developed countries. Rather, they
focus on developing the areas that are within Pakistan’s reach, in
terms of technology and resources, and in which the country
could have a comparative advantage.

• It is recommended that the concessions incorporated in policy

for the software industry be extended to the hardware industry.
General recommendations for this industry are provided below,
divided into two important categories, i.e., manufacturing and
R&D. Most of the value of the “hardware” development revolves
around software development. However, the hardware needs to
be in place for this to happen. The focus will be on niche markets
with a large value added content. Products that are of a high
volume, rapidly changing variety (for example PCs) will not be
encouraged.

• The concessions incorporated in policy for the software industry

shall be also extended to the hardware industry.

• The EPB initiatives for ISO 9000/1 implementation will be

effectively deployed in these industries.
Manufacturing

• Establish a Hardware Development Fund (HDF) to finance IT

hardware related R&D and manufacturing activities. IT Division
would supervise the HDF's operation.

• The duties will be brought in line with the tariff structure in

regional countries which are competing with our local industry.

• For procurement of IT hardware (of a contract value above a

certain limit) from international sources, the customer in the
public/private sector shall ensure local value addition.

• Encourage and reward enhancements in the depth of production

achieved by local manufacturers which result in increased local
value addition and competitiveness.

• Transfer management control of existing manufacturing concerns

in the public sector to the private sector through equity
participation or long-term lease.

• In order to accelerate the pace of business, IT manufacturers

shall be offered the facility of having their premises declared as
document-based bonded units enabling them to have un-
hindered and tax-free access to materials/services and global
infrastructure for the industry.

• A consistent duty/tax/regulatory structure shall be ensured to

enable local and foreign investors to make long-term
investments in this industry.

• Provide special incentives that are directed towards reducing the

cost of inputs.

• Eliminate the royality on the manufacture of telecom equipment

within the country and simplify the type approval process by the
PTA.

Internet

• The Internet is likely to continue to revolutionize the way people

communicate and access information. Because it represents such
a powerful communication tool, the environment in which the
Internet operates must be understood and regulated differently
from traditional communication media. Three general principles
should be adopted if the Internet is to grow in Pakistan:
 (i) existing regulatory structures should not be forced on it,
(ii) competition in Internet growth should be encouraged, and
(iii) unnecessary regulations should be avoided.

• To expand provision and use of the Internet in Pakistan, it is

necessary to provide low-cost and reliable access to the
international bandwidth, reliable local bandwidth connectivity,
low-cost access to network equipment, widespread public access
to networked computers, a base of educated and trained users
and providers and support for the development of national
Internet content.

• The Pakistan Internet Society would be formed to ensure the

optimal inductions of Intent and Intranet based services into
Pakistan. It will comprise of a Chairperson, an Engineering Chair
and a Social Internet Chair.

• The aspects that need to be considered in this regard are

discussed in the following paragraphs:

Internet Market Development

• Although the Internet industry is not easily classified into tidy

segments, three main categories of Internet service providers
can be distinguished in Pakistan:

• Backbone Service providers

• Internet access and service providers

• Content providers and other value-added service providers.

• It is important to note that many Internet service providers

(ISPs) also fall into one or both of the other two categories.

• To ensure that the Internet market develops:

• Create an environment that allows for as much competition as

possible. Ideally, this should extend as far as the provision of
physical network infrastructure.

• Encourage PTCL and new carriers in the private sector to develop

into backbone providers. If such telecommunications operators
function as Internet access providers and/or content providers,
they should do so through a subsidiary company. Moreover,
income derived from other services of the carriers should not be
 used to cross-subsidize their Internet services. The Internet
services thus provided by such subsidiary companies should be
cost based to enable fair competition. This will ensure
transparency and fair competition.

• Permit and encourage existing and future ISPs to provide

Backbone and Peering services. Encourage them to set up
different nation-wide physical delivery and access mechanisms
via IP Radio, Fibre, Laser and Microwave.

• Make the licensing procedure as simple as possible, low-priced,

and free of high royalty structures, as these costs are ultimately
passed on to consumers and restrict growth

• Establish robust and reliable Network Access and Peering Points

both by the PTCL as well as the Private sector in order to locally
route in-country traffic on the Internet as well as provide
multiple, reliable and zero failure Pakistan Internet homing to
NAPs in Europe, USA and the Far East.

IP Delivery Mechanism

The rapid roll-out of new telecommunications infrastructure is critical

to the rapid growth of the Internet in Pakistan. It is, therefore,
important that any telecommunications framework encourages the
development of alternative physical delivery mechanisms’. This
strategy is expected to effect a major improvement in the penetration
of the basic infrastructure and Internet accessibility. Some of the
alternative delivery mechanisms that must be explored are:

Wireless/Laser Technologies

Wireless/Laser technologies are a particularly important way of

addressing local loop capability because of their rapid roll-out, greater
reliability, and lower maintenance cost. To this end, specific frequency
bands will be released for Packet Radio for the higher Spread
Spectrum bands (since the 2.4 GHz is already choked) as well as the
20-40 GHz LMDS operations. Wherever Fiber can be deployed, it will
be encouraged.

Electricity Supply Grid

The use of an electricity grid should be investigated since the
penetration of electricity in Pakistan is much greater than
telecommunications, especially for rural areas.
Satellite Operations
A number of international satellite operators have already begun to
provide high-speed Internet access. These services should be
encouraged to overcome bandwidth limitations, not only in urban
areas but also in the rural and suburban areas, for basic Internet
connectivity. Satellite simplex Internet services being broadcast in
nature will not require any license or clearance to operate.

Cable TV
Convergence of voice, data, and video transmittal has opened up new
opportunities for quick access of users and operators. Cable TV is
expanding very fast and infrastructure for it is being laid. Regulations
are to be put in place to allow cable operators to offer Internet
services in collaboration with licensed ISPs. The LMDS and MMDS
operations would be permitted after clearance from the FAB.

Fiscal & Financial Incentives

• The government will need to invest in various fiscal and non-

fiscal incentives to nurture, develop, and promote the use of
information technology in organizations, to increase their
efficiency and productivity. Most of the non-fiscal incentives have
been discussed earlier. This section discusses the broad fiscal
and some additional non-fiscal incentives required for IT
awareness and promotion. These recommendations will become
operative after the necessary consents have been obtained from
the relevant authorities, e.g., State Bank of Pakistan, CBR,
Banks, SECP, Export Promotion Bureau, Ministry of Finance, etc.

• Declare information technology as ‘Infrastructure Facility’. ‘IT

industry’ to be redefined as including Internet Service Providers
duly licensed by Pakistan Telecom Authority (PTA), Data Network
Operators duly licensed by PTA, Software Houses registered with
Pakistan Software Export Board (PSEB), Call Centers registered
with PTCL, IT universities, IT colleges and training institutes,
System Integrators, Data Network Designers and Developers,
IT/Software Technology Parks, Data Entry Operations and
Medical/Legal Transcription Companies, Tele Medicine Centres,
Manufacturers of IT equipment, Research and Development
organizations/ companies in IT field, Web Designing,
Development and Hosting Companies.

• Extend existing incentives given to specific sectors of the IT

Industry to the entire IT Industry; selective application will only
 encourage corruption, and time consuming procedures will
discourage the intended beneficiaries.

• Remove the anomaly of tax deduction at source for bandwidth

purchase by ISPs, PTCL and other telecommunications service
providers.

• “Venture Capital Companies and Venture Capital Funds Rules,

2001” have been formulated and circulated by the SECP for
comments. Venture Capital Funds for low-interest loans and
investment in equity for companies set up by enterprising and
qualified people in software, hardware design, and human
resource development, would now be established. Additionally,
the rules give the Venture Capital companies income tax
concessions by allowing them to set off losses in one invested
company against profits in another company during a particular
year, tax breaks, and allowance to redeem all their paid-up
capital.

• To attract US accounting and legal firms to provide familiar

transparency to US investors and lower the perceived risk for
these investors. Also, create the kind of enterprise-friendly
regulatory environment that would attract leading US investment
banks to set up local offices with the specific aim of taking
successful Pakistani start-ups public in the US and other stock
markets. This will provide the liquidity potential without which
venture capital firms will not invest.

• Encourage investments in all phases of IT businesses, like idea

generation, start-up, growth ramp-up, and exit process.

• Create a foreign investment friendly environment, especially to

fund large infrastructure investments which, will most likely not
return the investors' capital in the short-term. A clear example
of such an investment area might be carrier infrastructure. The
only realistic way to fund this infrastructure is through existing
large global carriers. These carriers will invest only if
(a) they anticipate stability in the regulatory and economic
environment,
(b) they can license key assets through long-term contracts
(e.g., rights-of-way, spectrum, etc.) and
(c) they expect strong growth in bandwidth demand in the
future.

• Allow the nationalized banks, other banks, and investment funds

to create an underwriting fund so that the public offer of IT
 companies can arrange for a portion of their capital to be
underwritten.

• Encourage public sector non-banking and investment financial

institutions, such as NIT, to put up at least 20 percent of the
public offers of telecommunications, software, and other IT
related companies.

• Frame special listing procedures through the Securities and

Exchange Commission of Pakistan (SECP) to attract IT
companies to be listed on stock exchanges of Pakistan. The
procedures may include removing minimum public offer
percentage, profit track record and age of company. Frame
special guidelines for the establishment of Over the Counter
(OTC) exchanges at the stock exchange to help list small capital
companies with high volatility.

• Assist and give incentives to private companies for acquiring

ISO/SEI and other certification for quality standards for the IT
industry (e.g., subsidize 50% cost of such activities).

• Give commercial and investment banks special tax concessions

on earnings from investments in IT ventures. Establish a special
pool of debt for IT companies.

• Give special incentives to foreign universities and companies for

setting up development and educational centers in Pakistan by
venture capital funding.

• Enhance the limits for export refinance facility for software

exports based on previous years’ performance, to help finance
established software companies.

• For duty and tariff purposes of the IT industry, treat IT

hardware, software, and related equipment (e.g., radio modems,
routers, electronic components test equipment and
consumables) as one category and exempt them from all duties,
taxes and surcharges.

• Make the re-import and re-export of IT equipment requiring

repairs, or re-import of recorded or packaged software easy and
transparent, simplifying documentation procedures.

• Ensure that all equipment/software tools being imported for IT

exports are swiftly cleared by CBR on priority basis.
 • To retain qualified faculty within the country, IT faculty at
universities and institutions shall be exempted from Income Tax.

• Allow local businesses to treat expenditure on software and

hardware as tax deductible, e.g. leasing is treated currently as a
tax-deductible expense for purposes of corporate income tax
calculation.

• Allow 100% depreciation for hardware, software, and other

equipment in the first year of its use in the IT industry.

IT Promotion & Awareness

• A massive IT promotion and awareness campaign should be

undertaken. A national strategy should be worked out and the
structure for its implementation put in place. This will include:

• Provision of continued support and funds by EPB for the

participation in world IT/computer trade fairs, which is vital for
the IT industry.

• Extensive usage of the electronic media to aid in the awareness

drive. The drive would be aimed at enabling the citizens to utilise
available data on official networks.

• Promotion of IT use by the Head of the Government, Ministers,

and all other key figures who can influence public opinion at all
public and private forums. Ministers of concerned ministries can
be made to ensure that the departments under their control
automate their work on a priority basis.

• Declaration of fiscal year 2001-2002, as 'IT Year'.

• Organization of special events during this year, such as National

and International IT Conference and Computer Exhibitions in
major cities, mobile computer exhibitions, international
conferences and exhibitions, IT competitions at various levels,
and special programs on electronic media.

IT Usage - IT in Government

• To embark on an aggressive program to improve efficiency and

provide quality services to the citizens of Pakistan, information
technology must be inducted at all levels of government. This
induction and its effective utilization will also help in motivating
 others to follow suit, since the government has a large bearing
on all segments of the society.

• The e-government model for Pakistan is a gigantic task. It may

take 5-7 years because of financial constraints as well as
inadequate professional know-how to undertake system re-
engineering of different government departments and use of IT
so that use of paper is minimized. Therefore, a modular
approach will be adopted to achieve the goal of e-government.

• In the government sector, knowledge of IT is limited. The

different departments and agencies are, therefore, technically at
a disadvantageous position to take sound decisions in acquiring
IT hardware, software applications, HR development program
and operational support for their system. Therefore, the
government agencies will be requested to consult IT &
Telecommunications Division in matters relating to IT.

The main features of e-government would include the following:

• On the pattern of the IT Division, each provincial government

shall create an IT department / board to plan, co-ordinate, and
implement government IT projects. The departments shall be
staffed with IT professionals. Special pay scales/contracts shall
be introduced for IT professionals.

• A minimum of 2% of the budget shall be allocated for IT

Services and provincial departments and federal ministries will
allocate a substantial sum annually for developing IT
infrastructure and conducting training at all levels in the
government.

• Working Groups shall be formed to create awareness in all

government organizations about the utility of computers and IT.
For recommendation of these items, consent of the
Establishment Division at the federal level and S&GAD
departments of the provincial governments will be obtained.

• IT literacy shall be made mandatory for all future government

employment, and a column shall be introduced in the ACR form
for assessment of IT knowledge and utilization by government
employees.

• The Internet and Intranet e-mail shall be utilised for inter-office

communication (necessary security, digital authentication and
legal cover shall be provided to secure the validity of such
 communications) and the establishment should replace physical
file system to computer base file system.

• The IT departments shall pre-qualify private firms to provide IT

consultancy services, software development and products to the
government. Computer and office automation training for all
management and secretarial staff shall be taken up on a priority
basis. Selection of networking operators for government projects
will be done on a competitive basis.

• National databases of economic activities shall be prepared to

provide facts for different policies framed by the government.
These databases shall be made accessible to the public through
the Internet, in accordance with the Laws of Pakistan covering
privacy and security aspects. This will lead to transparency in
Government transactions and various bidding processes.

• Representation from the private sector and the provincial

governments shall continue in the IT Commission for generating
new concepts, solving IT related problems, and ensuring due
participation of all stakeholders in ongoing as well as future
efforts towards IT implementation. The IT Commission will
provide inputs on a continuous basis. The existing composition of
the IT Commission shall be expanded and the groups formed for
formulation of the IT Policy shall continue to work as associate
members of the IT Commission.

IT in the Economy & E-Commerce

• Revolutionary advancements in information technology have

facilitated economic and social changes that are transforming
business and society. A new kind of economy called the
‘information economy’ is emerging. In the current jargon, this is
known as e-Commerce.

• In the new economy, information is a critical resource and the

basis for competition. Old ways of doing business are being
attacked and sometimes defeated. At the social level, a
corresponding change has set in. Society's information
capabilities are pervasive, making it substantially different from
an industrial society. It is much more competitive, more
democratic, less centralized, more flexible, more capable of
addressing individual needs, and friendlier to the environment.

• These changes dictate a major agenda of structural adjustment.

Advanced countries are aggressively pursuing their version of
 the agenda, and developing countries like Pakistan must follow
suit or risk falling further behind. The information adjustment
required must achieve macroeconomic goals and political
balance while the economy struggles with uncontrolled
information flows and global competition in trade and
investment.

Broad policy recommendations for the sector are:

• Effect systemic improvements in the functioning and

competitiveness of key sectors of the economy through strategic
information policies and systems. Typical among the strategic
systems are sector-wide information systems for education,
health, public sector management and transportation, electronic
payments, university and science networks, trade facilitation,
property and business registries, disaster prevention and
management, and national statistics.

• Develop new ways to use information technology to help solve

the most pressing problems of human and economic
development, education, health, poverty alleviation, rural
development, and care for the environment.

• Where the private sector can provide investment and services,

the government acts as a catalyst for the formation of markets.
In information projects, where market failures are more
frequent, provide government financing and incentives. When
the private sector requires initial assistance to adjust to a highly
competitive information economy, provide assistance and
incentives to empower private firms, which comprise the main
engine for growth.

• The private sector is pre-eminent in deployment of the

information infrastructure through the provision of goods and
services on a competitive basis. Allow the private sector to
satisfy market demands and, occasionally, give it an initial
boost.

• Communities and non-governmental organizations often have

the best local connections for efficient and appropriate
development efforts. Encourage alliances that work through
these agents.
 • To provide safeguards for the privacy of individuals and the
confidentiality of transactions against all possible misuse,
including that by the State, within the legal framework.

• Greater role of SMEs in exports through e-commerce by

providing low cost accessibility to markets and services which
were not available before.

• Establish Electronic Commerce Wing in the IT Division and all

relevant stakeholders to govern all the electronic commerce
affairs in Pakistan.

• Plan and implement different aspects of electronic commerce

(EC), such as awareness, promotion, education and training; EC
infrastructure implementation; EDI and XML, Internet and other
emerging technologies for EC services; and laws, regulations,
and standards for EC.

• To encourage computerization all registered organizations shall

be given tax incentives for computerization.

• All trade transaction like L/C, bills of lading, etc. shall be

encouraged to be made through electronic means.

• As a tool to enforce transparency and ensure documentation in

the economy all business transactions such as import/export
activities shall be given a timetable to use electronic means.

• Manufacturers and suppliers shall be encouraged to show bar

codes on every item sold in the country.

• Facilitate international trade through an e-commerce

infrastructure.

Legislation & Regulations

Legislation

• To provide protection and enhance confidence of users,

providers, and facilitators of information services, legislation
based on the recommendations of the steering group comprising
IT and legal experts would be framed. The UNCITRAL model laws
should be kept in mind while drafting laws.

Actions in the following areas should be considered on a priority basis:

 • Digital Signature Act - Laws should be enacted and/or amended
to recognize digital IDs, signature certificates, and electronic
authentication and verification.

• Computer Crimes Act

• Tele-Medicine Development Act - This should cover the legal

issues involved in professional services provided electronically by
practitioners in another country. Adequate provision should be
made for covering liabilities associated with directly accessed
information and services such as medical information or advice.

• Intellectual Property/Copyright Act and the Consumer Protection

Act - The copy right laws should be strictly enforced to protect
intellectual property rights of software developers and IT service
providers while at the same time protecting the rights of the
consumers

• Admissibility of copies of electronic records in an administrative

or court proceeding.

• Review of existing laws to remove any contradictions that may

hinder the implementation of IT Policy.

• The government should seek legislative approval of changes to

statutes that will encourage electronic commerce, and revise
statutes that mandate a paper-based or manual process.

Regulation

• A regulatory framework is essential to avoid violating policy

goals and direction, incorporate social and consumer concerns in
the deployment of new products and services, and safeguard
precious national resources. It shall be ensured that excessive
regulations do not stifle industry investment and growth.

In devising a useful regulatory framework, the following measures

shall be taken:

• Focus on creating a fair and competitive environment, based on

the principles of free market and open access.
 • Give network operators the freedom to build their own backbone
and local access. Encourage combined and collaborative efforts
in this regard.

• Facilitate rapid deployment of infrastructure for promotion of IT

services.

• Review government management and procurement policies to

encourage competition among telecommunication services
providers in technical service standards, prices, and
development of broadband services.

• Through the PTA, ensure that the Authorized Service Providers

meet network standards.

• To enable a free society to function, minimum amount of

intrusion will be permitted in terms of Monitoring and filtering on
all kinds of communication.

Standards

The government should consider standards on an ongoing basis as

part of a continuing IT planning process. To determine where to
standardize, the process should consider costs and benefits.
Benefits may include:

o Easier sharing of data

o Easier sharing of skills
o Economic usage of resources and
o Improved product quality.

• The relevant steering group will study, review, and recommend

standards to be adopted in the use of IT by the government and
the private sector.

• The government shall carefully consider the costs and benefits of

standardization in technologies where there are many reasonable
standardization alternatives and/or no clearly dominant standard
exists. These considerations shall be settled through an open,
visible process with broad participation from relevant
government representatives and public and private sector
organizations.
• Standards should be published on a regular basis. The
publications can be used as guidelines by government, and
public and private sector organizations throughout the country.
Where specific standards are identified as critical to the
development and deployment of a countrywide infrastructure,
compliance with these should be made mandatory.

• Apart from participation in international standardization

activities, the government shall recommend standards and
guidelines for the following:

Two-way electronic business transactions

Countrywide electronic mail exchange
Non-refutable electronic signatures
Classification of information
Videoconferencing systems, and
Minimum encryption standards for data required at
various levels of security
 Action Plan

The IT Action Plan is an integral part of the IT Policy. The Action Plan
provides a framework for implementation of the IT Policy. It includes
the priority areas, specific projects that can be conceptualised,
formulated, assessed, prioritised and implemented. The
implementation of Action Plan is very much dependent on the funding
provision for the IT & Telecommunications Division and the mechanism
from project approval to funds release so that projects could be
implemented in a timely fashion to achieve the desirable results in
shortest span of time.

• Establishment of IT & Telecommunications Division

• National Scientific and Technological Research and Development
Management Fund
• Project Plan
• Human Resource Development
• Telecommunications, Internet and Infrastructure
• IT Investment
• Electronic Commerce
• Benchmarks and Performance Indicators
• Action Plan for FY 2001-02 and Onwards
• Implementation of Action Plan
• Action Plan Projects Portfolio
 Telecommunication De-Regulation Policy
1. Economic Landscape:
1.1 Located in South Asia, Pakistan is one of the major regional economies and
among the 10 most populous countries in the world with a population base
of 146 million. The country is nearly four times the size of United Kingdom,
and has India, Afghanistan, Iran and China as its neighbours. The economy
of Pakistan is primarily driven by agriculture, which accounts for the largest
share of GDP, contributing about 25% to the economy. Pakistan is one of
the world's largest producers of raw cotton, which serves as the input to
drive the textile industry - the mainstay of industrial activity in Pakistan.
Pakistan’s per capita income per annum is about US $ 492.
1.2 The government is committed to revitalizing the economy and to
demonstrate its commitment to business friendliness through internationally
acknowledged fiscal policies, good governance and transparency in managing
government affairs.
1.3 Telecommunication de-regulation policy (“Policy”) has been prepared in line
with government’s objective to de-regulate and liberalize various sectors of
the economy. The Policy applies to opening up of the fixed-line
telecommunication sector. The exclusive rights of Pakistan
Telecommunication Company Limited (“PTCL”) to provide basic telephone
services (local, long distance, international and leased line services), which it
enjoyed under The Pakistan Telecommunication (Re-Organization) Act 1996
(“Telecom Act 1996”), have expired since 31st December 2002.

2. Telecommunication Sector of Pakistan in 2003

Pakistan has made steady progress in expanding telecommunication networks and
services in recent years. Key features of the present telecommunication infrastructure
in Pakistan are:
2.1 Pakistan Telecommunication Company Limited (“PTCL”)
2.1.1 PTCL is the incumbent service provider for provision of fixed line
telecommunications. Established as public limited company in 1996,
PTCL is 88% owned by the Government of Pakistan. It has shown
impressive growth in the past 5 years and manages a well-developed
domestic telecommunication infrastructure of 4.85 million access
lines (June 2003), nationwide fibre-optic backbone and international
communication through sub-marine cable (SMW3) and satellite links.
2.1.2 PTCL has installed more than 1.5 million new telephone lines since
June 1997. As a result, teledensity (defined as the number of
operational telephone lines as a percentage of population), at about
2.7%, has increased by 6% per year.
2.1.3 The telecommunication network is almost entirely digital.
2.1.4 As a result of tariff rebalancing program initiated by the government
in 1997, the prices of long distance and international calls have been
significantly reduced in recent years.
2.2 National Telecommunication Corporation (“NTC”)
2.2.1 National Telecommunication Corporation was formed in 1996 in
order to meet telecommunication requirements of Government and
Defence Forces. It has nationwide presence with a network of 72,000
customer access lines and nationwide fibre-optic backbone
infrastructure.
2.3 Special Communications Organization (“SCO”)
2.3.1 The Government created SCO in 1976 and gave it the task of
installing and maintaining telecommunication facilities in the entire
Azad Jammu and Kashmir and Northern Areas. SCO operates a
network of 60,000 lines in its territory.
2.4 Cellular Mobile Telephony
2.4.1 Cellular usage is growing strongly after the introduction of Calling
Party Pays (“CPP”) regime in the year 2000. Currently, four operators
(2 GSM, 1 D-AMPS, 1 AMPS) provide service to over 2.2 million
cellular subscribers all over the country. The number of subscribers
has more than tripled in the past two years.
2.5 Internet Services
2.5.1 More than 70 active Internet service providers provide Internet
access, which is accessible in more than 1400 cities and towns. Low
Internet access charges have encouraged Internet usage and
acceptance by the Pakistani public. Internet services are accessible at
a cost of unit local call without discrimination of distance, in most
parts of the country. Low-priced data communication services are
available to companies in the information and communications
technology sector in order to encourage these companies to establish
and grow in Pakistan.
2.6 Role of Other Private Sector Operators
2.6.1 Private sector operators have played a very important role in
developing the value added services market in Pakistan. Their key
achievement is installation of over one hundred and twenty thousand
pay phones and public call offices in addition to operations of value
added services, premium rate calling systems and so forth. Some
private sector service providers have deployed fibre optic
infrastructure in main cities to provide Cable TV and Internet
services. In addition, PTCL has entered into O&M contracts with
private sector partners to offer services such as Wireless Local Loop
(WLL) pay phones, DSL based Internet access, pre-paid calling cards,
International voice termination using VoIP technology. Companies
in the Information Technology business can set up satellite based
direct international connectivity for call centers / IT services under
franchise agreement with PTCL.
2.7 Regulatory Perspective
2.7.1 Efforts to develop a fully competitive market in telecom sector were
initiated in the early 90’s. The Pakistan Telecommunication (Re-
organization) Act was promulgated in 1996. Pakistan
Telecommunication Authority (“PTA”) – the industry regulator, was
established to regulate the telecom industry. PTA is a fully functional
 organization and has played a key role in developing private sector’s
role in telecommunication services.
2.7.2 Frequency Allocation Board (“FAB”) is an independent organization
entrusted with the responsibility of allocating and assigning frequency
spectrum to Government, telecom system / service providers,
broadcasting operators and private users of wireless systems. It
operates within the provisions of Telecom Act of 1996 and the
guidelines / recommendations laid down by International Telecom
Union (ITU).
3. Policy Objectives
The policy is designed to achieve the following objectives:
a. Increase service choice for customers of telecommunication services at
competitive and affordable rates
b. Promote infrastructure development, especially infrastructure that will
increase teledensity and the spread of telecommunication services in all
market segments (including voice, data and cellular etc)
c. Increase private investment in the telecommunication sector and encourage
local telecom manufacturing / service industry
d. Recognizing the challenge to incumbent, minimize exposure to the
Government’s revenue base in the short term
e. Accelerate expansion of telecommunication infrastructure to extend
telecommunication services to un-served and under-served areas
f. Liberalize the telecommunication sector by encouraging fair competition
amongst service providers
g. Maintain an effective and well defined regulatory regime that is consistent
with international best practices, and;
h. Maintain consistency with Pakistan’s IT and Internet promotion policy of
low prices for bandwidth to make Internet access affordable.
i. Safeguard Pakistan’s national and security interests
4. Number and Type of Fixed Line Telecommunication Service Licenses
1. It is proposed that there will be two types of licenses for fixed line operators:
• Local loop (“LL”) fixed line telecommunication within a PTCL region
• Long-distance and international (“LDI”) fixed line telecommunication
2. Local Loop Licensing:
Entry to Local Loop market will be unrestricted and open. Any person who
requests for a license, and meets the licensing requirements, will be eligible to
get a license on payment of the prescribed fee which will be set at the Pak
rupee equivalent of US$ 10,000 for a LL license.
3. LDI Licensing:
Entry to LDI market will be unrestricted and open. Any person who requests
for a license, and meets the licensing requirements, will be eligible for a
license on payment of prescribed fee, which will be set at the Pak Rupee
equivalent of US$ 500,000. In order to ensure that only serious players enter
the market under this regime, stringent requirements of technical and
financial capabilities, experience and rollout will be incorporated in the
licensing documents. The decision of award of license will be preceded by an
open, public hearing process.
4. A company can hold both (LL / LDI) types of licenses.
 5. Existing licensees of telecommunication services in Pakistan would be
permitted to retain their current licenses or O&M agreements with PTCL.
They may compete for a new Long Distance International or seek a Local
Loop license.
6. Tariffs of both types of licensees (LL / LDI) will not be regulated by PTA
until they attain SMP status. However, PTA has the right to regulate tariffs in
case of evidence of unfair and burdensome pricing to consumers.
4.1 Rights of the Licensees
4.1.1 Licensees will have the right to contract for the “Right of Way”
(RoW) they need to construct their networks, subject to conditions
laid down by the concerned agencies.
4.1.2 Entities (for example, those in the power, gas, water and rail
transport sectors) besides PTCL, with suitable land holdings, will be
encouraged to provide access to Rights of Way, subject to availability,
on non-exclusive basis.
4.1.3 LDI licensees will have the right to non-geographic numbering
ranges, and will also be allocated short codes for operator services.
They will also be issued a four digit Access Code of the type
“XXXX”, to allow Indirect Access (call-by-call carrier selection) by
incumbent’s customers.
4.1.4 LDI licensees will have the right to sub-lease half-circuit capacity on
the SEA-ME-WE-3 submarine cable system on non-discriminatory
prices under commercial arrangements. In the event of capacity
shortage on the system, PTCL shall allocate a minimum proportion
of the total capacity employed for voice circuits to new entrants.
4.1.5 LDI licensees will have the right to participate in, and obtain IRUs
(Indefeasible Rights of Use) from submarine cable consortia and the
right to install earth stations. They will have the right to co-locate in
PTCL’s international exchange buildings, and backhaul to and from
them using their own fibre and / or own radio spectrum, where
practicable. Licensees will have the right to participate in future
landing points for new submarine cables. Access by licensees to
PTCL’s satellite earth stations will be on commercially negotiated
terms between PTCL and the licensees, subject to PTA monitoring.
4.1.6 LL licensees will have the right to geographic and non-geographic
numbers, as well as short codes (for example, for operator services).
PTA will be the number issuing authority. PTA will organise and
manage numbering in order to ensure contiguous numbering for new
entrants, wherever practicable. PTA will set a nominal charge for
numbering to discourage misuse, and a procedure for taking back
numbering ranges not used within a reasonable period of time.
4.1.7 LL licensees will have the right and, be exempted from the
requirement to offer Indirect Access (carrier selection) to their
subscribers, until such time as they enjoy Significant Market Power
(SMP) as determined by PTA.
4.1.8 Both types of licensees will have the right to co-locate in PTCL local
and transit exchange buildings, and to connect their own fibre and
own radio links to PTCL buildings.
 4.1.9 There will be no obligation on licensees to open ducts, poles or other
such facilities to competitors until they enjoy Significant Market
Power.
4.1.10 LL licensees who opt for wireless solutions may provide limited
mobility within a cell, but not beyond local call charging radius. No
inter-cell handovers and roaming to other networks will be allowed.
4.2 Obligations of the New Licensees for Fixed Line Telecommunications
4.2.1 LDI Licensees
LDI licensees will have the following key obligations:
a. Start roll-out by building at least one Point of Interconnect in
five of PTCL regions within one year of award of license and
in all thirteen PTCL regions within 3 years.

b. The licensees will be permitted to lease infrastructure from

PTCL or any other infrastructure owner on mutually agreed
commercial terms, non-discriminatory to other licensees
seeking the same facility. The licensee must own a proportion
of the transmission system and cables comprising its network.
The proportion will be 10% in year 1, rising to 30% in year 2
and 50% in year 3 measured in 2 Mbit/s x km. A long-term
lease of 5 years or more will be acceptable in lieu of
ownership. The licensee will provide a performance bond of
US $ 10 million in respect of infrastructure and roll-out
targets in the form and substance acceptable to the
government and provide incoming and outgoing
interconnection services, both for voice and data traffic, to all
who may request it.
4.2.2 LL Licensees
LL licensees will have the following key obligations:
a) Start operations with building and operating one Point of
Interconnect within the prescribed period and in each
licensed PTCL Region where they operate (“Points of
Interconnect” are premises at which other licensed
operators can send to or receive from the LL licensee voice
or data traffic originated by or destined for the LL
licensee’s customers) at acceptable technical and quality
standards.
b) In the event that another licensee considers that an LL
licensee’s termination prices are inappropriate, PTA has the
power to resolve the dispute and impose cost-based prices.
c) Provide free of cost directory assistance services to its own
customers, access to emergency services, operator assistance
and any other similar support services as required by PTA.
d) LL licensees will not be permitted to carry voice calls between
PTCL Regions (other than metro regions) or long distance /
international traffic. They may carry voice calls between
municipalities, but only within a single region.
 4.2.3 Both Licensees
4.2.3.1 Both types of licensees will be required to provide regular
reports to PTA on quality and network implementation.
These will include, but will not be limited to, the number of
voice lines and revenues from line rentals. They will also
provide details of revenues and minutes from local, long-
distance and outgoing / incoming international calls
separately. LL licensees will file separate reports for each
PTCL region in which they operate.
4.2.3.2 Both types of licensees will be penalised for failing to (a) meet
license obligations, (b) make use of allocated radio spectrum.
If no roll-out is made within eighteen months of grant of
license, it may result in cancellation of license and / or
withdrawal of allocated radio spectrum. In addition, the
licensees may be obliged to provide all services as may be
mandated to achieve defined policy objectives.
4.2.3.3 Both licensees shall meet the requirements of authorized
security agencies for interception of calls and messages as
detailed in the Telecom Act 1996. Further, the Government
of Pakistan would have the right to cancel any license to
safeguard national security interests.
4.2.3.4 Licensees will pay to PTA a fixed annual fee, approved by the
Government, to reasonably cover the cost of regulation. The
annual fee shall not exceed 0.5% of last year’s gross revenue
minus inter-operator and related PTA / FAB mandated
payments.
4.2.3.5 Licensees will devote 1% of gross revenue minus inter-
operator and related PTA / FAB mandated payments to
Research and Development Fund.
4.2.3.6 The government believes that the success of market
liberalization depends on the development of a fair
competitive environment for all licensees. In this regard,
PTCL and other SMP licensees that may emerge, shall be
prohibited from abusing their dominant positions through
anti-competitive conduct. At present, PTCL’s license contains
prohibitions against anti-competitive conduct. These
prohibitions shall be updated, incorporated in the Rules and
made applicable to all such licensees that are determined by
the PTA to possess SMP.
4.2.3.7 PTA shall have the responsibility of promptly investigating
allegations of anti-competitive conduct and taking remedial
measures against such conduct.
4.3 Access Promotion Contribution
4.3.1 At present, net incoming international traffic generates a financial
premium over the cost of conveying and terminating the traffic into
Pakistan. Although historically this premium has been large, it has
been steadily reducing, in-line with global trends.
4.3.2 As long as the premium continues to exist, a reasonable portion of
the premium is proposed to be used to promote infrastructure
 expansion. The portion of the premium applied to promoting
infrastructure expansion is referred to as the “Access Promotion
Contribution” (“APC”).
4.3.3 The design and implementation of APC program will be guided by
the following principles:
a) The APC shall be used to foster new infrastructure
development to increase teledensity.
b) The distribution of funds between LDI and LL licensees shall
be done in a transparent and non-discriminatory manner.
c) The APC program shall be under the regulatory supervision
of PTA, which shall also regulate international traffic
agreements.
d) For the period leading upto policy review, the LDI licensees
would be permitted to retain a fixed share (upto 6 US cents
per minute) of termination charge paid by international
carriers for termination of international incoming calls. The
remaining amount called “Access Promotion Contribution”
(APC) will be passed on to local loop licensees to encourage
them to foster new infrastructure development and increase
tele-density. In case of windfall profits (profits not in-line
with telecom industry profitability trends) accruing to LDI
licensees for factors not attributable to their efficient
performance, PTA would have the right to intervene, in
public interest, following a fair, transparent and open public
process. After the policy review period, the sharing of
revenues from incoming international calls, between LDI /
LL licensees would be determined through a formula to be
specified by PTA. The APC derived from the formula would
be reviewed and notified atleast once every six months. Long
Run Incremental Cost (“LRIC”) based transmission /
termination charges would form the basis of such formula.
4.3.4 The APC shall not be available to cellular operators. Premium
of APC on current cellular termination rates would be
mopped up and diverted to Universal Service Fund, with
effect from a future date to be notified by the Government.
4.3.5 No LL licensee may claim APC payments without first
actually delivering the telephone calls to the customer
premises in respect of which it is claiming APC payment.
4.3.6 In order to secure the effective collection of APC,
negotiations of bilateral accounting rates will be supervised by
PTA, although it is expected that PTCL will lead the
consortium of LDIs who would undertake negotiations on
bilateral accounting rates with foreign carriers. The principle
of “one country one rate” will be implemented. It will also be
ensured that symmetry between incoming and outgoing
international termination rates between carriers is maintained.
All licensees will be obliged to file reports on the volumes,
sources and destinations of international incoming minutes,
and allow PTA to audit their call detail records and billing
 systems with the objective of detecting and eliminating fraud.
The LDI licensees will also be obliged to provide real time,
on-line traffic information for monitoring and mirroring of
international traffic data, for PTA.
4.4 Radio Spectrum
4.4.1 Radio spectrum is a valuable public resource belonging to the
State and must be used in the public interest. The FAB is
responsible for properly managing radio spectrum.
4.4.2 Wherever possible and consistent with good spectrum
management practices, licensees shall be required to share
spectrum with other licensees.
4.4.3 Licensees shall relinquish rights to spectrum that is no longer
needed for their operations, and allow sharing of the bands
they currently occupy where such sharing is technically
feasible, and subject to management by FAB of frequency re-
use in the band in accordance with best international
practices. Un-used spectrum allocated for operations of LL /
LDI licensees may be withdrawn if the licensees fail to begin
operations within eighteen months of award of radio
spectrum. The Licensees may not assign, lease or sell the
rights of use of spectrum allocated to them in the first place.
4.4.4 All entities using spectrum shall be charged a fee for
spectrum. The fee will be approved by the Government of
Pakistan and recovered by Frequency Allocation Board from
users of frequency spectrum. The factors to be considered in
setting fees shall include but not limited to coverage, scarcity
and value of the spectrum. The spectrum will be allocated for
a definite time.
4.4.5 Where demand exceeds available frequency spectrum, it shall
be allocated by auction or other transparent, non-
discriminatory, open and competitive process.
4.4.6 Pakistan plans to follow ITU specified radio frequency bands
specific for the purpose of operations of WLL, point to point
microwave and backbone / transmission services.
4.4.7 Information about available radio spectrum for
telecommunication services would be placed in the public
domain for the prospective users to apply for allocation on
nation-wide or regional basis.
4.4.8 The FAB shall deal with the requests for radio spectrum,
within the framework of Telecom Act 1996 and Rules
thereunder, and process applications within a target of 30
days. FAB will streamline and proactively coordinate the
process of site clearance for licensees who have been
allocated frequency spectrum, to expedite rollout of wireless
based networks.
4.4.9 LDI licensees will be entitled to radio spectrum (where
available) for point-to-point / and backbone links, within the
parameters of their licenses, on payment of spectrum charges.
 4.4.10 LL licensees will be entitled to radio spectrum for WLL
systems, and also spectrum for point-to-point links, where
available, and on payment of spectrum charges.
4.4.11 LL and LDI licensees that receive spectrum shall meet
defined usage milestones, failing which they must relinquish
their rights to use the assigned spectrum.
4.5 Interconnection
4.5.1 Both types of licensees will have the right to interconnection,
leased lines and co-location facilities from the incumbents.
Pricing of the incumbent services will be determined in
accordance with the notified Rules, and subject to monitoring
by PTA.
4.5.2 Pending the development by PTCL of unbundled cost
accounts of services that are approved by PTA, incumbent’s
interconnection prices shall be based on international
benchmarks.
4.5.3 The initial interconnection prices will be notified by PTA by
October 2003. Lead times for provision of interconnect
facilities to new-entrants by PTCL (inter-alia) shall be set out
in a “Reference Interconnect Offer” to be made available by
PTA, and will be in accordance with international
benchmarks.
4.6 Obligations on PTCL
4.6.1 In order to facilitate market liberalization, PTCL, within a
stipulated time frame, is obliged to:
a) Prepare all transit and tandem switches for
interconnection. Implement within six months after
policy approval, all needed upgrades in the transit
switches to the capacity orders submitted by new
entrants. PTCL shall not be required to implement
upgrades in respect of orders not accompanied by
pre-payment of 3 months port cost. PTCL shall pay
needed penalties in case of delay in providing ordered
PoIs, to be determined by PTA.
b) Prepare 50% (measured by lines in service) of local
Main Switching Units (“MSU”) for interconnection
within one year. The remainder to be done in two
equal stages within the subsequent two years.

c) Enable subscriber lines on all digital local switches to

perform Indirect Access (call-by-call carrier selection)
for 22 digit numbers within one year.
d) Enable all subscriber lines to perform Indirect Access
e) Enable all subscriber lines to perform carrier pre-
selection
4.6.2 PTCL shall upgrade all local switch software to allow
automatic insertion of Access Code before the numbers
dialed by customers of LDI licensees (carrier pre-selection).
 4.6.3 PTCL shall publish cost-based price for restoration, in the
event of fault on the non-self-healing cable, to the same
availability standards as it currently enjoys.
4.6.4 Unbundling of service and cost accounting information
should be done based on the principles of transparency,
orientation, and allocation based on activities and related cost
drivers. They shall be sufficiently detailed to allow clear
identification of (a) activities related to interconnection -
covering both interconnection services provided internally
and interconnection services provided to others; and (b)
other activities, so as to identify all elements of costs and
revenues. Details of the basis of their calculations and the
allocation methods used shall be provided, including an
itemized breakdown of fixed assets and structural costs.
Sufficient records must be kept to allow independent audit of
these cost accounts.
4.6.5 PTA will issue a “Reference Interconnection Offer” (RIO) to
be used as the default interconnection offer for
interconnection with PTCL pending determination of LRIC
based pricing. PTCL can implement amendments to the
interim RIO, subject to the prior approval of PTA.
4.6.6 PTCL shall continue to be obliged, until end 2008, to install
exchanges and lines in rural / under-served areas at the same
annual average rate as it achieved during the exclusivity
period, and in any case no fewer than 83,000 new lines per
annum. PTA will verify this on year-by-year basis.
4.6.7 Wherever PTCL faces competition and when the competitors
price their services below the PTCL regulated rate, PTCL will
be at liberty to offer discount in the region / area concerned
to meet the challenges of competition.
4.7 Pricing Regime
4.7.1 PTA will continue to regulate PTCL’s rates and services in
the public interest, as per the notified Rules. As the market
for particular services become effectively competitive, PTA
shall reduce the regulatory burden on PTCL in respect of
such services, while maintaining appropriate anti-competitive
safeguards.
4.7.2 PTA will prepare detailed pricing framework for new
fixed-line telephony licensees. PTA will also have the power
to determine as to which of the licensees hold Significant
Market Power (SMP). Licensees who are not SMPs will not
be subjected to any tariff regulations. It may be noted that
competitive telecom market may result in differential regional
prices as against current uniform rates for various fixed-line
services across the country.
4.7.3 Further, as already stated, under the APC regime, a significant
portion of settlement rates for international traffic will be
transferred to Local Loop licensees.
5. Universal Service
5.1 The government has designed the market liberalization policy to maximize
the commercial availability and coverage of telecommunication networks and
services in Pakistan. The government recognizes, however, that even with
market liberalization, and under strict commercial considerations, there may
exist certain populations or geographic areas that would remain un-served or
relatively underserved. The government’s Universal Service policy is designed
to ensure that these designated populations and geographic areas receive
adequate service in a sustainable manner as resources permit.
5.2 The PTA is required under section 4(e) of the Telecom Act 1996 to
“promote the availability of wide range of high quality, efficient, effective and
competitive telecommunication services throughout Pakistan”. In
furtherance of the policy objective, the Government intends to amend the
Telecom Act 1996 and Rules, as appropriate, to establish a Universal Service
Fund (“USF”).
5.3 The main financing mechanism to promote Universal Service in Pakistan will
be the USF. The precise form and working of USF including USF rules will
be determined by PTA with the approval of the Government.
5.4 The USF policy framework will be prepared and approved by the Federal
Government. Once approved, it will be administered by PTA/Government.
It shall include collection of the funds, within specified policy framework,
from the licensees and disbursement within approved USF framework. The
amounts and usage of the USF will be made public, and shall be subject to
independent audit.
5.5 The USF will be used to finance the expansion of basic services (including
access to the Internet), both on individual and community basis. Under USF
rules, there will be a determination about the level and types of services to be
financed by the USF, the designated populations or geographic areas eligible
to receive subsidized services from the USF, and the level of available
financing and actual subsidies.
5.6 Disbursement of USF funds shall be made through a transparent, non-
discriminatory and competitive process.
5.7 The USF will be predominantly financed by revenues collected from all
telecommunication licensees through a Universal Service Fund charge (the
“USF Charge”). Premium of APC on current cellular termination rates would
be mopped up and diverted to USF with effect from a future date to be
notified by the Government. The USF may also receive contributions from
the Government, and also funding from international or bilateral
development agencies.
5.8 The USF Charge shall be paid by all licensees, licensed to provide basic
telecommunication services, except those subject to roll-out obligations in
lieu thereof. USF charge will be levied on new basic telecommunication
services licensees after completion of first full year of operations and audit of
operational results.
5.9 The USF Charge will be limited to a maximum of 1.5% of gross revenue
minus inter-operator and related PTA / FAB mandated payments as
determined by the Government.
6. Grant of Licenses
6.1 PTA shall prepare the requisite applications, license templates, information
package and other necessary measures with the approval of government to
facilitate the licensing process. Issuance of licenses will commence as soon as
possible after the approval of this Policy.
7. Cellular Mobile Operators
7.1 The government recognizes that mobile cellular operators have an important
role to play in sector development and improving access to
telecommunication networks in Pakistan. There is evidence that some
customers in Pakistan already rely on mobile cellular phones as an alternative
to fixed line telephones. Moreover, the experiences in other developing
countries show that mobile cellular technology can be cost effectively
employed as an access solution.
7.2 The cellular mobile sector is already operating in a competitive scenario with
four licensees providing cellular mobile services. At the time of award of
existing cellular licenses, a liberal policy regime was followed and licenses
were given to these operators to develop the market. Since the sector has
matured over time, policy framework for additional licensing and enhancing
competition in the cellular sector is under review. For the future, a uniform
framework for existing and new cellular licensees addressing issues such as
spectrum allocation and pricing, roll-out obligations, Quality of Service
standards, license terms & conditions and performance benchmarks will be
separately announced. Under the proposed new policy framework, in order
to ensure that fixed line telephony licensees are not placed in a position of
disadvantage, the cellular licensees would also be required to contribute
towards R&D and USF funds in the same manner as fixed line licensees. The
number of new licenses may be restricted due to limited availability of
frequency resource. The present policy of nation-wide cellular mobile service
licenses will continue.
8. Existing Organizations
8.1 Special Communications Organization (“SCO”) will continue to operate
exclusively in its territory as now.
8.2 SCO and NTC will have the right to continue with the existing revenue
sharing agreements they have with PTCL and cellular operators. They are
encouraged however, to migrate these revenue sharing agreements to
interconnection agreements in accordance with this policy at the earliest
practical time.
8.3 This policy will be without prejudice to the purpose specific licenses given to
government / semi-government and autonomous organizations, but which
will not allow them to become commercial operators without obtaining
either an LL or LDI or both licenses from PTA under the approved
framework.
9. Continuity of IT Policy
9.1 PTCL will be obliged to continue offering ‘131’ Internet access as at present,
and to continue to extend the service to PTCL exchanges not currently
served, at the same average annual rate (measured in exchanges) as achieved
during the exclusivity period.
9.2 New entrants will also be required to offer ‘131’ Internet access services at
standard ‘131’ prices applicable to incumbents.
 9.3 The Internet bandwidth prices will not be allowed to be increased from the
current levels.
10. Policy Tenure
10.1 The Policy would be valid for five years from date of implementation and
will be subject to review after this period. The licenses awarded to LL / LDI
operators will be valid for 20 years.
11. Regulatory Changes
11.1 Appropriate changes in the regulatory framework would be made
expeditiously to support the policy.
12. Technology Neutral Licensing
12.1 The policy and licensing regime are proposed to be technology neutral.
12.2 LL / LDI licensees may employ any technology such as IP, VoIP, DWDM,
CDMA and so forth within flexibility of license.
13. Miscellaneous
13.1 Class licensing regime is proposed to be enforced based on templates to be
approved as part of policy process.
13.2 Corporations that wish to establish intra-corporate networks will be
facilitated. New operators and PTCL will be obliged to provide infrastructure
and services for corporate networks at cost oriented prices.
13.3 Open regime will be enforced for companies desirous of providing value
added services such as Broadband, pre-paid calling cards, premium rate
services and the new value added services that become available.
14. De-Regulation Facilitation Unit
14.1 In order to facilitate the implementation of the de-regulation policy, a
deregulation facilitation unit will be set up in the Ministry of Information
Technology comprising of senior professionals. This unit would ensure that
all actions in pursuance of the policy are being undertaken by agencies
concerned and entrepreneurs are facilitated.
 Software & Engineering
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3730778 Canada Inc (EEGlobe.com)

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Bay Systems Consulting Pakistan (BSCP)

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Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

Binary Magic
Phone No:2241291 Email: sales@binarymagics.com website: http://www.binarymagics.com
BIT Soft
(Programming,Web Design,Consultancy, Artificial Intelligence, Control System Solutions)
Phone No:839036 Email: bitsoft@bitqta.edu.pk website: http://www.bitqta.edu.pk

Buraq Integrated Solutions

Customized Application Development, DMS, CRM Solutions, Web Development, etc.
Phone No:4840137-38 Email: asad@buraq.com website: www.buraq.com

Business Management Systems-Pakistan

Web-based and Client/Server Development
Phone No:2101255 Email: skazmi@bms4roi.com website: http://www.bms4roi.com

CAD CAM Center

Phone No:5411878 Email: cadcntr@brain.net.pk website: http://www.cadcamcntr.com

Catcos Inc
Phone No:4535873 Email: alisyed_catcos@hotmail.com website: http://www.catcos.com

Cerebrum (Pvt) Ltd

Phone No:2410165/2412686 Email: farrukh@fazail.com
Clarusoft (Pvt) Ltd
Phone No:5879391-4 Email: info@clarusoft.com website: http://www.clarusoft.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical Distributions,
Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Cogilent Solutions
Online Hiring Solutions. http://www.brightspyre.com
Phone No:92 51 2871173 Email: info@cogilent.com website: http://www.cogilent.com

Communication & Computer Technology (Pvt) Ltd

Software Development and Solutions
Phone No:2262081/2253354 Email: info@cct.com.pk website: http://www.cct.com.pk

Communications Enabling Tech

Phone No:2826160 Email: farrukh@enabtech.com website: http://www.enabtech.com

Compucraze Internet Services (Pvt) Ltd

GIS/LIS, Network Programming and Systems Development
Phone No:2294709 Email: info@compucraze.com website: http://www.compucraze.com

Comsats Institute of Information Technology, Abbottabad

Solution Providers.
Phone No:383591-6 Email: haroon@ciit.net.pk website: http://www.ciit-atd.edu.pk

Concept Systems (Pvt) Ltd

One Stop Shop to all your technology solutions
Phone No:4555649 Email: aather@conceptsys.net website: http://www.conceptsys.net

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

CorrTec Private Limited

Phone No:4531371/4524271 Email: nisar-ahmed@cyber.net.pk website: http://www.corrtec.com

Craniumsoft (Pvt) Ltd

Phone No:5858183-4 Email: craniums@wol.net.pk

Crescent Information Tech.(Pvt) Ltd

Phone No:5711138/5760379 Email: info@suraj.com website: http://www.cres-tech.com
Crescent Software Products (Pvt) Ltd.
Software Solutions
Phone No:+92-42-6311660/2 Email: Helpdesk.Lahore@Cressoft.Com.Pk website: http://www.cressoft.com

Cresset Technology

Phone No:5763320/5763364 Email: info@cresset-technologies.com website: www.cresset-technologies.com

Croxx Linc International

Hitech Software Development and Programming Solutions
Phone No:+9221 4554715 Email: croxxlinc@cli.net website: http://www.cli.net

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cyber Angels
We offer a range of services across the entire IT spectrum. Some of our key service offerings include Software Eng./Customized
Software Development etc.
Phone No:(92-21)4947136 Email: info@cyberangels.com.pk website: http://www.cyberangles.com.pk

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605/5758113 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Cybersoft
Phone No:5864062/5884123 Email: salimg@cybersoft.com.pk website: http://www.cybersoft-global.com

Cyber-soft Technologies
Complete Web Application Solutions Provider
Phone No:111-600-222 Email: aamerm@cybersoft-tech.com website: http://www.cybersoft-tech.com

Cygnet
Client Server Solutions and Game programing
Phone No:5509149 Email: cygnet2k@isb.paknet.com.pk website: http://www.cygnet2000.com

Dadabhoy Internet City (Pvt) Ltd

Phone No:111-020-304 Email: info@dadabhoy.edu.pk website: http://dadabhoy.edu.pk

Dancom Pakistan (Pvt) Ltd

Phone No:2260509/2261300 Email: mudassir@dancom.com.pk

Data Matrix (Pvt) Ltd.

Phone No:5713451 Email: naved@brain.net.pk website: http://www.datamatrix-it.com

Data Net
Phone No:5388425-9 Email: datanet@cyber.net.pk

Data XS (Pvt) Ltd

Complete IT Solutions
Phone No:111-636-111 Email: irfan@data-xs.com website: http://www.data-xs.com

DATANEX (Private) Limited

Enterprise Business Applications
Phone No:+9221 431 3445-8 Email: info@datanex.net website: www.datanex.net

Datels International
Call Center,CRM Solution Development and Services
Phone No:5962508/5962509 Email: info@datels.com website: http://www.datels.com

Decaff Interactive
Internet Cafe's & Electronic Document Imaging / Document Centers
Phone No:5726804-5 Email: info@decaff.com.pk website: http://www.decaff.com.pk
Dedicated IT Services (Pvt) Ltd.
Information Technology Enablers with Global Expertise in Program-Project Management
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Delta Indus Systems

Advanced image processing software and systems integration.
Phone No:5731395 Email: info@deltaindus.com website: http://www.deltaindus.com

Descon IT24 (Pvt) Ltd

Enterprise solutions including Distributed and Web based applications
Phone No:(92 42) 6365134 Email: sohail.iqbal@dit24.com.pk website: www.dit24.com

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce, Business and
General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Digital Processing Systems

Phone No:2826630 Email: mjcheema@hotmail.com website: http://www.d-p-s.com

Digital Prodigy (Pvt) Ltd

E-Commerce, Telemedicine, Healthcare solutions, Web design and development.
Phone No:92-51-2820954 Email: syed@dprodigy.com website: www.dprodigy.com

Diyatech Pakistan
Phone No:2877800-3 Email: info@diyatech.com website: http://www.diyatech.com

Dream Designers
Graphics Designing, Web Apps
Phone No: 92-51-2823008 Email: info@dream-designers.com website: http://www.dream-designers.com

E-Consulting Services
Data Migration and Application Conversion, Mobile Computing, Handheld Pocket PC Development, ORACLE Enterprise Solutions
Phone No:4574608, 4386606 Email: ecsadmin@ecs.net.pk website: http://www.ecs.net.pk

e-Curesoft (Pvt) Ltd

Phone No:6674169 Email: nauman@ecuresoft.com website: http://www.ecuresoft.com

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

eIntelligence (Pvt) Ltd

Phone No:2434070/4532927 Email: ceo@eIntelligencesoft.com website: http://www.eintellingencesoft.com

Electronic Business Systems

Web based applications
Phone No:7784493 Email: info@ebs.net.pk website: http://www.ebs.net.pk

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

elinx
Phone No:5730603 Email: esolutions@elinx.com.pk website: http://www.elinx.com.pk

Elixir Technologies Pakistan (Pvt) Ltd

Document and print management solutions
Phone No:2206182-5 Email: HR: human_resources@elixir.com website: http://www.elixir.com

Emmaculate
Your Business Solutions Partner
Phone No:4314702/4313902 Email: info@emmaculate.com website: www.emmaculate.com
Enabling Technologies
Phone No:5862086 Email: jehan@cyber.net.pk website: http://www.wiredet.com

Enterprise Solutions
Phone No:5896005 Email: sohailmahmood65@hotmail.com

ePatterns (Pvt) Ltd

Phone No:4531345,4525791 Email: epatterns@cyber.net.pk website: http://www.epatterns.com.pk

ESP Global IT Systems (Pvt) Ltd

E-Commerce Solutions, ERP Solutions, IT Consultancy and Integrated Business Solution provider
Phone No:+ 92-42-571-5666 Email: info@espnv.com website: http://www.espnv.com

Essential-Tec Pak (Pvt) Ltd.

Phone No:5883199/5883799 Email: info@esstec.com.pk website: http://www.esstec.com

e-Strats
Client Server Programming, Web Programming, e-commerce solutions, Multimedia Presentations, BioMetrics related R&D, driver
writing, Development for Palm OS
Phone No:92-51-2826008 Email: faisal@estratcom.com website: http://www.estratcom.com

eTechsol International
Integrated Business Solutions,E-Commerce Solutions,Management & Financial Applications Development and Complete Web
Application Solutions Provider
Phone No:5853153 Email: atif@etechsol.net website: http://www.etechsol.net

E-Tek Solution
Complex Needs - Simple Solution
Phone No:2824622 Email: holdings@isd.wol.net.pk website: http://www.e-tekltd.com

Etilize Pak
Phone No:0320-4599991 Email: skahttak@etilize.com website: http://www.etilize.com

Etrango Pakistan (Pvt.) Ltd.

---
Phone No:5858983, 5858984. Email: talha@etrango.com website: http://www.etrango.com

E-Vamp
Phone No:2271030-32 Email: anwar@e-vamp.net website: http://www.e-vamp.net

eworx International (Pvt) Ltd

is an offshore software development company. Engaged in designing, developing, testing, & implementing Software Solutions. We
have worked for different companies worldwide (mainly USA).
Phone No:available-soon Email: info@eworxintl.com website: http://www.eworxintl.com

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

EZE Soft Services (Pvt) Ltd.

Phone No:5864736 Email: taraja@eze.net.pk website: http://www.eze.net.pk

Ezoomit.com
Phone No:5860635 Email: zahidhassan@yahoo.com website: http://www.ezoomit.com

Fair Factor Force

Phone No:051-5590953 Email: javad@imaxan.ie

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain Registration,
eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fauji Soft Co. (Pvt) Ltd.

Phone No:2822848 Email: afzal@faujisoft.com website: http://www.faujisoft.com
Faysal Associates
Phone No:4546838/4383198 Email: info@faysal.com.pk website: http://www.faysal.com.pk

Feditec (Pvt) Ltd

Phone No:4382086-87 Email: info@feditec.com website: http://www.feditec.com

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Frontier Soft
Software Development, Web Solutions and Hardware Interfacing (Industrial Automation) and Library Automations
Phone No:091-5260710 Email: engineergul@yahoo.com website: www.frontiersoft.com.pk

Fusion-i-Tech (Pvt) Ltd

Phone No:2873815-17 Email: info@fusiontech.com website: http://www.fusiontech.com

Genesis Solutions (Pvt) Ltd

Kiosk Developers
Phone No:7789888-90 Email: info@genesis-solution.com website: www.genesis-solution.com

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Global SoftNet
Phone No:03037552575 Email: clientcaregsn@hotmail.com website: http://www.global-softnet.com

Glow Teknologies
Complete Telecom CRM Solutions
Phone No:589-7745 ~ 7 Email: info@glo-tek.com.pk website: http:\\www.glo-tek.com

Golden Global (Private) Limited

Software and Engineering Solutions including automation and robotics
Phone No:+92-21-4532277 Email: sultan@thegoldsoft.com website: www.thegoldsoft.com

Graphic Mind Works

Embroidery, Textile Designing, Digitizing Solutions and Training, Stock Designs
Phone No:92-21-6370180 Email: info@gmwpk.com website: www.gmwpk.com

GS IT Solutions
Phone No:5216097 Email: gsitsolution@mail.com

Gulfnet Pakistan (Pvt) Ltd.

Phone No:2274472-3 Email: khalid@gulfnet.com.pk website: http://www.gulfnet.com.pk

Habib Rafique Technologies (Pvt) Ltd.

Phone No:6682193-5 Email: zahid@habibrafiq.com website: http://www.habibrafiq.com

Hagler Bailly Pakistan (Pvt) Ltd.

Information Technology Programs
Phone No:92 (51) 265 0475 Email: mail@haglerbailly.com.pk website: www.haglerbailly.com.pk

Hameed Majeed Associates (Pvt) Ltd.

Phone No:7235081-2 Email: hmajeed@paknet4.ptc.pk website: http://www.angelfire.com/biz/hma

Hi Noon International (Pvt) Ltd.

Phone No:7510023-7 Email: jtk@highnoon.com.pk

Hi Soft Creative Engineers

Phone No:2270982/2271483 Email: abbas@hisoft.com.pk website: http://www.hisoft.com.pk

Hudson Valley Webmasters Inc

Web Design and Programming Solutions
Phone No:021-4944729 Email: services@hvwebmasters.com website: http://www.hvwebmasters.com
Hyderabytes.com
Customized Software Development And Web Designing
Phone No:92-221-811314 Email: info@hyderabytes.com website: http://www.hyderabytes.com

I Soft
Phone No:6361493 Email: imranfca@hotmail.com website: http://www.isoftb2b.com

IBM Italia S.P.A

Phone No:7786945-54 Email: ibm_pakistan@pk.ibm.com website: http://www.ibm.com

Ibrahim Software (Pvt) Ltd.

Our two major areas of focus are offshore software development and the development of innovative software products
Phone No:+9242 586 9151 Email: mujahid@islpk.com website: http://www.islpk.com

ICM Software House

Phone No:7576645 Email: icmpak@yahoo.com website: http://www.icm-pak.com

Ideal Solutions (Pvt.) Ltd.

Customized Development,Enterprise Solutions, Networking, Website Development etc.
Phone No:042-5897369 Email: islcs@idealsol.com website: http://www.idealsol.com

iENGINEERING Pakistan
Engineering Software and Collaborative E-business Applications
Phone No:+92 51 2871267-8 Email: info@iengineering.com website: http://www.iengineering.com

Indus Valley Enterprise

Phone No:5867999 Email: ive@cyber.net.pk

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com

Infologix Software Technologies

ebusiness consulting and solutions, multimedia and web development
Phone No:5752105-9 Email: info@infologix.net website: http://infologix.net

Informage Softwares (Pvt) Ltd.

Phone No:4434987 Email: edpcti@comsats.net.pk

Informatics Galleries
Phone No:2825041 Email: infogal@isb.comsats.net.pk website: http://www.informaticgallery.com

Information link (Pvt.) Ltd.

ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Information Technology Engineering Company.

Phone No:4976807 Email: itec@itec.com.pk

InfoTech (Pvt) Ltd.

Phone No:111-427-427 Email: info@infotech.com.pk website: http://www.infotechpk.com

Innovative Private Limited

Electronic Transaction Processing (ATM, POS etc.), Internet Banking, IVR and other Banking Solutions
Phone No:+92 42 111-000-911 Email: sales@i2cinc.com website: http://www.i2cinc.com

Inofromation Transformation Services

Phone No:5585588-6198 Email: tariq@it-s.com website: http://www.it-s.com

Intech Asia (Pvt) Ltd.

Phone No:5427001-3 Email: kmustafa@intechww

International Systems Technology (I.S.T)

Phone No:4528994-6 Email: info@istworld.com.pk website: http://www.istworld.com.pk
Islamabad Software Factory
Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Logic
Systems design-H/W & S/W
Phone No:0300-2148669 Email: info@itlogic.com website: http://www.itlogic.com

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

IT Strings (Pvt) Ltd

Comprehensive Database and Multimedia Solutions
Phone No:7532148-9 Email: info@itstrings.com website: http://www.itstrings.com

ITIM Associates (Pvt) Ltd.

Phone No:4521436/4546438 Email: hahmed@itimpk.com website: http://www.itimpk.com

ITist Labs
Web Applications, Software Development and Database Development/Integration
Phone No:260328 Email: imran@itist.com website: http://www.itlabs.info

ITSEC (Pvt) Ltd

Phone No:7788327/7788319 Email: anaveed@itsek.co.uk website: http://www.itsek.co.uk

IWAYS (Pvt) Ltd.

Phone No:585 6506-8 Email: bdd@iways.net website: http://www.iways.net

Jin Technologies
Phone No:4310960 - 66 Email: info@jintech.com.pk website: http://www.jintech.com.pk

J-Tech (Pvt) Ltd

Phone No:5812263 Email: info@e.decson.com.pk

K & N Software House

Software Development & Programming solutions
Phone No:592100/581709 Email: imran@knsoftware.com website: www.knsoftware.com

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Kapro Soft (Pvt) Ltd

Phone No:111-527-111 Email: info@kaprosoft.com website: http://www.kaprosoft.com

Khyber Communications
Phone No:816924 Email: commworld@lycos.com

KNK Soft (Pvt) Ltd.

Phone No:2294300 Email: skboisl@comsats.net.pk website: http://www.knksoft.com

Knowledge Management
Complete B2B solution, Accounting Solutions, Content gathering, Call center Consulting, Web development and hosting.
Phone No:4311686-7 Email: info@kmincorp.com website: http://www.kmincorp.com

Kolachi Advanced Technologies

Complete Financial Solutions and Technology Applications
Phone No:5843259 Email: admin@kolachi.net website: http://www.kolachi.net

Komatsu Pakistan Soft (Pvt) Ltd.

Phone No:227889/2275140 Email: anjafri@mail.comsats.net.pk
Ksoft (Pvt) Ltd
Phone No:2272015-6908 Email: ksoft@net21pk.com website: http://www.ksoftpk.com

Lasaf Holding Pakistan (Pvt) Ltd

The key to unprecedented success
Phone No:5823858 Email: itlasaf@lasaf.com.pk website: www.lasaf.com.pk

Levington Technology (Pvt) Ltd

Phone No:2822767 Email: info@levingtontech.com website: http://www.levingtontech.com

LMK Resources Pakisitan (Pvt) Ltd.

Petroleum IT Company
Phone No: 2879850 Email: marketing@lmkr.com website: http://www.lmkr.com

Logic Computer Systems

Phone No:5414321 Email: inpk@brain.net.pk website: http://www.logic2000.net

Logics Valley
I.T. Solution Providers
Phone No:788454-762474 Email: logicsvalley@msn.com website: http://www.logicsvalley.com

LoneStar ASP Intl. (Pvt) Ltd

Phone No:5375999 Email: shakil.gagan@lonestarasp.com website: http://www.lonestarasp.com

LumenSoft Technologies
Phone No:5722670-9 Email: contact@lumensoft.biz website: http://www.lumensoft.biz

Makabu (Pvt) Ltd

Phone No:111-999-555 Email: mansoor.khan@makabu.com website: www.makabu.com

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Marriala Technologies
Phone No:2213248 Email: software@marriala.net website: http://www.marriala.net

Mas Infosoft (Pvt) Ltd

Phone No:6311881-3 Email: hassant@masinfosoft.com website: http://www.masinfosoft.com

Matrix Sourcing
Phone No:111-111-118 Email: imran@apparelco.com website: http://www.apparelco.com

Micro-Asian Technologies
Software development and Web development
Phone No:5892100 Email: micro-asian@cyber.net.pk website: www.micro-asian.com

Microtech Computer Services

Phone No:7350923 Email: tech01@paknet1.ptc.pk

Millenium Software (Pvt) Ltd.

Software Devlopment, Consultancy and IT solution Provider
Phone No:5897621-4 Email: info@millsoft.com.pk website: http://www.millsoft.com.pk

Mindbridge
Phone No:111-555-333 Email: todanish@hotmail.com

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Net Access Communication Systems (Pvt) Ltd.

Phone No:4310979-839 Email: info@netxs.com.pk website: http://www.netxs.com.pk

Netpace Systems (Pvt) LTD.

Phone No:4313715-6 Email: vajih@netpace.com website: http://www.netpace.com
NetSol Technologies Inc
Customized / Bespoke Software Development
Phone No:5727096 Email: info@netsolpk.com website: www.netsoltek.com

Newtech Systems
Biometrics
Phone No:4525376 Email: info@ntsinternational.net website: http://www.ntsinternational.net

NexGen Technologies Inc

Phone No:5863931 Email: info@nexgeninc.com.pk website: http://www.nexgeninc.com.pk

Next software Development Center

Phone No:522272/224280/81 Email: info@nextsoftware.net.pk website: http://www.nextsoftware.net.pk

Nextbridge (Pvt.) Ltd.

Phone No:5758113-5152887 Email: sultan@cybergate.com.pk website: http://www.nextbridge.com

Nextech Soft
Phone No:5582282/5567866 Email: khan_najeeb666@hotmail.com website: http://www.nextechsoft.com

Nexus
Programming & Networking Solutions
Phone No:2290161 Email: jomar@comsats.net.pk website: pksoft.com.pk

Nexus Technologies
Phone No:4581700-1 Email: info@nexus.net.pk website: http://www.nexus.net.pk

Nicon Center of Computer Science

Phone No:5161947 Email: info@nicon-world.com website: http://www.nicon-world.com

Nortec (Pvt) Ltd

Phone No:2569180 Email: asheikh@nortecsoftware.com website: http://www.nortecsoftware.com

NTM Soft (Pvt) Ltd

Developers of Accounting and inventory software for all types of industries including services industries
Phone No:042-5161799 Email: ntmt786@hotmail.com website: http://www.ntmsoft.esmartweb.com

NUST Consulting
Phone No:2103425-7 Email: info@nustconsulting.com website: http://www.nustconsulting.com

Omega Technologies
Custom Software development
Phone No:2273436 Email: info@omegatechs.com website: http://www.omegatechs.com

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Outreach Digital (Pvt) Ltd

Phone No:5374392 Email: info@outreachdigital.com.pk website: http://www.outreachdigital.com.pk

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070,0333 Email: info@emusera.com website: http://www.emusera.com

Pak Software
Phone No:92-21-2631534 Email: paksoft@khi.paknet.com.pk

Pakistan Data Management Services

Customized application software development
Phone No:4559003 Email: pdms@pakdata.com website: http://www.pakdata.com

Pakistan Resources Development Services (Pvt) Ltd

Phone No:4530926/2822303 Email: prds@isb.comsats.net.pk
Pakistan Revenue Automation (Pvt) Ltd.
Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/

Pearl Micro Solutions

IT & Telecom Consultancy and Business Solution Providers
Phone No:(92)(51)2875737 Email: info@pearlplc.com website: http://www.pearlplc.com

PIBAS Pakistan (Pvt) Ltd

An Umbrella of Total Banking Solutions
Phone No:4555299 Email: info@pibas.com website: http://www.pibas.com

Pivotal Black
Phone No:5832653-54 Email: info@pivotalblack.com website: http://www.pivotalblack.com

Plexus (Pvt) Ltd

Phone No:5660740 Email: furqan.ahmed@plexuspk.com website: http://www.plexuspk.com

Power Soft Nineteen (Pvt) Ltd

Phone No:6670414 Email: info@powersoft19.com website: http://www.powersoft19.com

Precience Technologies (Pvt) Ltd.

Developement of Plug in Solutions for EDA tools.
Phone No:111-785-785 Email: Muhammadh@precience.com website: http://www.Precience.com

Precience Technologies Solutions

Phone No:111-785-785 Email: muhammad@precience.com

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Premium Telecom (Pvt) Ltd

Phone No:111-404-505 Email: hafiz@skylinkmedia.com website: http://www.skylinkmedia.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

Progressive Systems (Pvt.) Ltd.

Customized Software Development
Phone No:4311534-7 Email: info@netprosys.com website: www.netprosys.com

Prompt Solutions (Pvt) Ltd

Phone No:7564528 Email: imran@promptsolutions.com website: http://www.promptsolutions.com

Prosol / Pi Sigma Technologies

Complete Web Design and Programming Solutions.
Phone No:2875401, 2826866 Email: adurrani@pisigma.com website: http://www.pisigma.com

Protel Networks
Software design and development
Phone No:2822759 Email: info@protelnetworks.com.pk

PRYSoft
Phone No:92-51-2277120 Email: info@prysoft.com

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

Q Systems Computers
Phone No:2821773 Email: salmanf@comsats.net.pk website: http://www.qsystem.com
 QuadraTechnologies
Phone No:5715076/5715079 Email: faiza@quadratechnologies.com website: http://www.quadratechnologies.com

Quality Marketing Services

Complete Web Design & programming Solutions
Phone No:2291403 Email: tampk@isb.paknet.com.pk website: http://www.qmsbiz.com

Qurtuba Software House

Phone No:812117-8 Email: qurtaba@brain.com.pk

R2V Services
Engineering data conversions
Phone No:51-5585588 Email: khaled@r2v.com website: http://www.r2v.com

Rashid Associates
Office Automation, Web Designing, web based applications, Data Basis
Phone No:051-2851657 Email: md@biziads.com website: http://www.biziads.com

RegTel Enterprises
International Call Center
Phone No:0300-9443693 Email: info@regtel.com website: http://www.regtel.com

S & T Corp
Phone No:331550 Email: simitedu@hotmail.com

S Comm (Pvt) Ltd

Complete Web Design and Programming Solutions
Phone No:4529201 Email: bhimra@scomm.cc website: http://www.scomm.cc

Saber Technologies
Phone No:2271516 Email: sales@hndata.com

Sachal Softec (Pvt) Ltd

Call Centre, Web Application Development, IT Enabled Services, Enterprise Software Development.
Phone No:0092-051-4441413 Email: info@sachal.com.pk website: www.sachal.com.pk

Sahaz Software Corporation

Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems engineering,Products sales &
distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net

Salient Tech (Pvt) Ltd

Phone No:5758254-5 Email: info@salientech.com website: http://www.salientech.com

SC Software Services
Application development, Web Design & Development, ERP Implementation & Training Support, Training
Phone No: 4943474 Email: scsoft@khi.compol.com website: www.scsofts.com

Scan InfoTech (Pvt) Ltd

Phone No:2213145-8 Email: sma@scaninfotech.net website: http://www.scaninfotech.net

Sensors Network Solutions (SENSOL)

Complete Softwaredevelopment/Web development/CAD/Networking/3D Animations/graphics/programming solutions
Phone No:0333-4250565 Email: info@sensol-int.com website: http://www.sensol-int.com

Sequel Systems Inc

Phone No:0320-4985454 Email: anjummughal@hotmail.com website: http://www.sequelsys.com

Sharp Soft
SharpSoft is an Independent software house providing the software solutions and IT services.
Phone No:03009428297 Email: info@sharpsoft.com.pk website: http://www.sharpsoft.com.pk
Sigma Systems Syndicate
Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data Capturing, entry &
processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

Silver Technologies
Phone No:2105572-4 Email: management@silverpace.com website: http://www.silverpace.com

Sindsoft Solutions (Pvt) Ltd

Phone No:111-786-300 Email: mobeen.ali@sindsoft.com website: http://www.sindsoft.com

SIS Services
Customized Software Development Specialized for Pharmaceautical Manufacturing Companies
Phone No:5529238-9 Email: info@sisservices.com website: http://www.sisservices.com

SKP Services Ltd

Phone No:111772000/6655225 Email: ali@skpserv.com website: http://www.skpserv.com

SM Software Solutions
Technical Software Development
Phone No:(042)573-4066 Email: msalmanm@lhr.paknet.com.pk

Smart Soft
Software Development and Consultancy
Phone No:5702975-6 Email: akhtarwaqas@hotmail.com website: http://www.smartsoftco.com

Sofcom (Pvt) Ltd

Client Server Applications
Phone No:+92 21 4966991-2 Email: sofcom@sofcom.net website: http://www.sofcom.net

Soft - Tek Systems

Software Development
Phone No:2828957 Email: soft_tek@hotmail.com website: http://softteksystems.com

Soft Flash
Phone No:5763075 Email: softflash@brain.com.pk

Softech Microsystems
IT and Telecom company
Phone No:+92-21-4988922-6 Email: najam@softech-ms.com website: http://www.softech-ms.com

Softech System (Pvt) Ltd.

Customized Software Development according to the client's needs
Phone No:6665812, 6660802 Email: info@softech.com.pk website: http://www.softech.com.pk

Softel Worldwide (Pvt) Ltd

Phone No:5152994/5153257 Email: info@softel.net.pk

Softflux Corporation
Wireless Application Development Firm
Phone No:5876209 Email: ammar@softflux.com website: http://www.softflux.com

Softrends (Pvt) Ltd

Complete IT Solutions for SMEs and Industrial Operations
Phone No: +9242-5885963 Email: ameen@softrends.com.pk website: www.softrends.com.pk

Software and Solution House

Phone No:5386800-1 Email: shamim@sashouse.com website: http://www.sashouse.com

Software Atelier
Web Designing, Database Development and Software Application Development under one Roof!
Phone No:2876231 Email: moazzam@softwareatelier.com.pk website: http://www.softwareatelier.com.pk

Software Solutions
Phone No:5718188-9 Email: info@sspak.com website: http://www.sspak.com
Softweb
Phone No:5873515-6 Email: omarpak@yahoo.com website: http://www.softwebnet.com

SolutionsWave
Software Solutions
Phone No:+92-42-6685601 Email: naqvi@solutionswave.com website: http://www.solutionswave.com

ST Consulting International (Pvt) Ltd

Financial, Medical and Dental Softwares
Phone No:4384854 Email: tasneem@stcigroup.com website: http://www.stcigroup.com

Star Soft
Software Development, Web and Graphic Designing, Network solution,Data wharehousing, Data Entry, Medical and Legal
Transcription
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com

Streetware Systems (Pvt) Ltd

Complete Financial Services IT Solutions
Phone No:4314184-8 Email: info@streetware.net website: www.streetware.net

Style Setters
Complete web design and web programming solutions
Phone No:0693-65997-9 Email: styleset@brain.net.pk website: http://www.stylesetters.com.pk

Sulata iSoft
Internet, Intranet, Software and Multimedia Solutions
Phone No:(0300)8454215 Email: info@sulata.com.pk website: http://www.sulata.com.pk

Sunsoft (Pvt) Ltd

Customised Software Solutions & IT Services
Phone No:111925925 Email: sunsoft@fascom.com website: http://www.sunsoft.com.pk

Superior Information Systems

Phone No:7599770/7552280 Email: sis@pol.com.pk

Surge Logix
Surge Logix The IT MileStone
Phone No:5731664 Email: info@surgelogix.com website: http://www.surgelogix.com

Synergy Soft
Image Processing Solutions,Point of sale systems, Web and general Application development
Phone No:51-2241447 Email: arishq@yahoo.com website: http://www.synergysoft.net

Syscomp International
Complete Web Design and Programming Solutions
Phone No:2294709 Email: info@syscompk.com website: http://www.syscompk.com

SysNet Pakistan (Pvt) Ltd.

Sysnet's development team designs and implements software solutions for its customers incorporating application development and
database integration, Website and E-commerce development etc
Phone No:111 797 638 Email: omer@sys.net.pk website: http://www.sys.net.pk

System Innovations (Pvt) Ltd

Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

Systems (Pvt) Ltd.

Customised software solutions & IT services
Phone No:6304835-25 Email: ashraf@systemsltd.com website: http://www.systemsltd.com.pk

Systems Research (Pvt) Ltd

Billing CRM and OSS Suite for Telecom Service Providers
Phone No:2298737 Email: shahid.mir@systemresearchltd.com website: http://www.systemsresearchltd.com
Taza Technologies (Pvt) Ltd.
Expertise in Interactive website development and Client Server Applications development
Phone No:92-42-585-0925 Email: info@tazat.com website: http://www.TazaT.com

Techcorp Holding
Phone No:2263763 Email: info@techcorpholding.com

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

Tek 2 k
Phone No:220493-4 Email: tek_2k@hotmail.com website: http://www.tek2k.net

Teknotronics
Phone No:5661346 Email: hashim@teknotronics.com website: http://www.teknotronics.com

Telematix Corporation
Phone No:2251808 Email: muid@telematix-corp.com website: http://www.telematix-corp.com

Telpac Pakistan (Pvt) Ltd

Phone No:2822235 Email: pakcom@cyber.net.pk

Test-PSEB-bridge 2002 Email: aluqman@hotmail.com

The Facts
Phone No:5416823 Email: fact@www.com website: http://www.compufact.com

ThreeSixtyDegreez Pakistan (Pvt) Ltd.

Phone No:4385391-2 Email: info@threesixtydegreez.com website: http://www.threesixtydegreez.com

TK Technologies
Programming, Web designing, Data-Entry
Phone No:(92-21) 2574394 Email: tktec@hotmail.com website: no

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

TotalMedi Software
Complete EMR Solution
Phone No:7110225 Email: info@totalmedi.com website: htttp://www.totalmedi.com

Touchstone Communications, Inc

Phone No:111-111-044 Email: farukh@aol.com website: http://www.touchstonebpo.com

Tower Tech Solutions

Phone No:111-226-666 Email: adnant@wol.net.pk website: http://www.towertechsolutions.com

TOWER TECHNOLOGIES (PVT) LIMITED

Client Server solutions
Phone No:5870192-7 Ext 120 Email: info@thetowertech.com website: www.thetowertech.com

TPS Pakistan (Private) Limited

Product Based, Financial Solution Provider
Phone No:4312448-9 Email: info@tpsonline.com website: http://www.tpsonline.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Trans-Soon Valley (Pvt) Ltd.

Phone No:2856481 Email: m_bilal1@hotmail.com
TRG (pvt) Limited
Remote customer service solutions
Phone No:+92(42) 631 6005 Email: info@resgrp.com.pk website: http://www.resgrp.com

Trisoft Technology (Pvt) Ltd

Phone No:6364262-6362348 Email: umalik@etrisoft.com website: http://www.etrisoft.com

Trivor software consultants

Engineering Software Development and Testing Services
Phone No:2282146 Email: ovais@comsats.net.pk

Unisoft (Pvt) Ltd

Software Development and Web based applications.
Phone No:2276839-487 Email: info@unisoft.com.pk website: http://www.unisoft.com.pk

Unisoft Dot Net

Programming Solutions
Phone No:061-519176 Email: myunisoft@hotmail.com

Universal Computing Services

Phone No:5683890 Email: info@ucssoft.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vector Technologies
Complete Web Design and Programming Solutions
Phone No:+92-42-5892863-5 Email: info@vectorstech.com website: http://www.vectorstech.com

Verizmo Consulting
Enterprise Business Applications, including EAI, B2Bi, Workflow Management, Business Process Management and Integration using
Java/J2EE and .NET Frameworks
Phone No:+92-51-2856148 Email: nkhan@verizmo.com website: http://www.verizmo.com

Virgin Resorts Pakistan (Pvt) Ltd

Phone No:7992211 Email: remotecall@aol.com website: http://www.distantcall.net

Virtual Dimensions
Phone No:7764884 Email: info@virtual-dimensions.com website: http://www.virtual-dimensions.com

Virtual Soft
Phone No:2870138-9 Email: ccdrive_50mg@yahoo.co.uk website: http://www.nettechltd.com

Vision Advance Software Technologies

Phone No:4455063-4 Email: mynicon@mail.com website: http://www.jinnahs.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Visual Soft Development (Pvt) Ltd.

Call Center, Intelligent Traffic System (ITS), AVC, AVI, ETC, Custom Application Development, E-Commerce, Web Development,
Distant Learning Apps, IVR, Computer Telephony, Fax Solutions, Calling Card
Phone No:(051)5584677-9 Email: info@visualsoft-inc.com website: http://www.visualsoft-inc.com

VR IT Solution
Phone No:4383845-7 Email: hapza@yahoo.com

Wavetech (PVt) Ltd

Realtime Interactive Web-site design solutions
Phone No:+9221 453-9400 Email: mail@wavetec.com website: www.wavetec.com

Web Carriers
Phone No:2827323 Email: farzeeny@yahoo.com website: http://www.webcarriers.net.pk
Winson Technologies
Phone No:4994911 Email: alizaidi@winsontech.com website: http://www.winsontech.com

Work Plains
Phone No:4449135 Email: info@workplains.com website: http://www.workplains.com

Xavor Pakistan (Pvt) Ltd

Phone No:6667736/6650581 Email: squreshi@xavor.com.pk website: http://www.xavor.com.pk

Xcess Dot Com (Pvt) Ltd.

Phone No:5716041 Email: info@xcess.net.pk website: http://www.xcess.net.pk

Xibercom (Pvt) Ltd

Phone No:5685420 Email: webmaster@xiber.com website: http://www.xiber.com

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com

Xyber Moguls (Pvt) Ltd

Solution Provider
Phone No:5835374-5 Email: info@xbermoguls.com website: http://www.xybermoguls.com

YEvolve (Pvt) Ltd

Mobile Appication Development incl PalmOS/PocketPC/SMS apps
Phone No:021-5867527 Email: info@yevolve.com website: http://www.yevolve.com

YRLESS
Wireless Portal
Phone No:+92-300-8567518 Email: yasser@yrless.com.pk website: http//www.yrless.com.pk

Y-Tech (Pvt) Ltd

Phone No:547850-51 Email: info@y-techonline.com website: http://www.y-techonline.com

Zensoft (Pvt.) Ltd

Customize Software Development
Phone No:5683350, 5655197 Email: zensoft@khi.comsats.net.pk website: http://www.zensoft.com.pk
 Database Development

Abacus Consulting (Pvt) Ltd

Management Consulting
Phone No:5884981-4 Email: info@abacus-global.com website: http://www.abacus-global.com

Acrologix (Pvt) Ltd

Integrated Business Solutions
Phone No:6664301-5 Email: asheikh@acrologix.com website: http://www.acrologix.com

Aghaz Consulting
Business Process Outsourcing and Information Systems
Phone No:92 333 5123604 Email: ceo@aghaz.com.pk website: http://www.aghaz.com.pk

Al-Rahmah Soft (Pvt) Ltd

Database,web design and development
Phone No:92-42-5885952 Email: info@alrahmahsoft.com website: http://www.alrahmahsoft.com

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No:+(92)(21) 582-2437 Email: info@apvision.com website: http://www.apvision.com

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Azad Information Technology

software solutions and IT Enabled outsourcing
Phone No:92-51-2211040 Email: murtza@azad.com.pk website: www.azad.com.pk

Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

Beyond ACME Information Technology

ERP Solution Providers, Software Dovelopment, B2B B2C solutions
Phone No:7564973 Email: info@beyondacme.com website: http://www.beyondacme.com

BIT Soft
(Programming,Web Design,Consultancy, Artificial Intelligence, Control System Solutions)
Phone No:839036 Email: bitsoft@bitqta.edu.pk website: http://www.bitqta.edu.pk

Buraq Integrated Solutions

Customized Application Development, DMS, CRM Solutions, Web Development, etc.
Phone No:4840137-38 Email: asad@buraq.com website: www.buraq.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Communication & Computer Technology (Pvt) Ltd

Software Development and Solutions
Phone No:2262081/2253354 Email: info@cct.com.pk website: http://www.cct.com.pk

Computer Data Management

Software developement using Microsoft & Oracle. Trade Finance Management systems for Banks and
guide4yourcountry.com are the best projects to describe our capabilities.
Phone No:92-42-588 6301 Email: swati@guidedxb.com website: http://www.guidedxb.com
Concept Systems (Pvt) Ltd
One Stop Shop to all your technology solutions
Phone No:4555649 Email: aather@conceptsys.net website: http://www.conceptsys.net

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

Convoices
Transcription, Data Entry, Programming, Database and Web Developement.
Phone No:4420716 Email: kips_pk@hotmail.com website: http://www.convoices.com

Crescent Software Products (Pvt) Ltd.

Software Solutions
Phone No:+92-42-6311660/2 Email: Helpdesk.Lahore@Cressoft.Com.Pk website: http://www.cressoft.com

Croxx Linc International

Hitech Software Development and Programming Solutions
Phone No:+9221 4554715 Email: croxxlinc@cli.net website: http://www.cli.net

C-Soft (Private) Limited

ERP solutions
Phone No:2201934 Email: adeel@csoft-sys.com website: http://www.csoft-sys.com

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605/5758113 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Cyber-soft Technologies
Complete Web Application Solutions Provider
Phone No:111-600-222 Email: aamerm@cybersoft-tech.com website: http://www.cybersoft-tech.com

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full Life
Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce, Business
and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Digital Prodigy (Pvt) Ltd

E-Commerce, Telemedicine, Healthcare solutions, Web design and development.
Phone No:92-51-2820954 Email: syed@dprodigy.com website: www.dprodigy.com

E-Consulting Services
Data Migration and Application Conversion, Mobile Computing, Handheld Pocket PC Development, ORACLE Enterprise
Solutions
Phone No:4574608, 4386606 Email: ecsadmin@ecs.net.pk website: http://www.ecs.net.pk

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

Electronic Business Systems

Web based applications
Phone No:7784493 Email: info@ebs.net.pk website: http://www.ebs.net.pk
Electronic Solutions Pakistan (ESOLPK)
Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

Emmaculate
Your Business Solutions Partner
Phone No:4314702/4313902 Email: info@emmaculate.com website: www.emmaculate.com

Engineering Consultants Int'l (Pvt) Ltd.

Geographical Information Systems, Remore Sensing, Inetrnet Map Serving, Database Development, Training
Phone No:+ 92.21.454.2290 Email: ecil@isb.comsats.net.pk website: http://www.ecil.com

ERDC Information Systems (Pvt) Ltd.

Complete Web Design and Programming Solutions
Phone No:9219277 Email: alinasir@erdc.net website: http://www.informationsystems.com.pk

eTechsol International
Integrated Business Solutions,E-Commerce Solutions,Management & Financial Applications Development and Complete
Web Application Solutions Provider
Phone No:5853153 Email: atif@etechsol.net website: http://www.etechsol.net

eworx International (Pvt) Ltd

is an offshore software development company. Engaged in designing, developing, testing, & implementing Software
Solutions. We have worked for different companies worldwide (mainly USA).
Phone No:available-soon Email: info@eworxintl.com website: http://www.eworxintl.com

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain
Registration, eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Frontier Soft
Software Development, Web Solutions and Hardware Interfacing (Industrial Automation) and Library Automations
Phone No:091-5260710 Email: engineergul@yahoo.com website: www.frontiersoft.com.pk

Global Interlord Technologies

Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hagler Bailly Pakistan (Pvt) Ltd.

Information Technology Programs
Phone No:92 (51) 265 0475 Email: mail@haglerbailly.com.pk website: www.haglerbailly.com.pk

Hudson Valley Webmasters Inc

Web Design and Programming Solutions
Phone No:021-4944729 Email: services@hvwebmasters.com website: http://www.hvwebmasters.com

Ideal Solutions (Pvt.) Ltd.

Customized Development,Enterprise Solutions, Networking, Website Development etc.
Phone No:042-5897369 Email: islcs@idealsol.com website: http://www.idealsol.com

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com
 Information link (Pvt.) Ltd.
ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Innovative Private Limited

Electronic Transaction Processing (ATM, POS etc.), Internet Banking, IVR and other Banking Solutions
Phone No:+92 42 111-000-911 Email: sales@i2cinc.com website: http://www.i2cinc.com

Integrated Systems Research (Pvt.) Ltd.

Total Software Solution and IT Training
Phone No:(9221)2418280 Email: isrpl@cyber.net.pk website: www.isrpl.com

Io-2-Io (Pvt) Ltd.

We specialize in providing software solutions for the Financial Services Sectors and Computer Based Training
applicaitons
Phone No:5886193-5 Email: io2io@wol.net.pk website: http://www.io-2-io.com

Islamabad Software Factory

Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

IT Strings (Pvt) Ltd

Comprehensive Database and Multimedia Solutions
Phone No:7532148-9 Email: info@itstrings.com website: http://www.itstrings.com

ITist Labs
Web Applications, Software Development and Database Development/Integration
Phone No:260328 Email: imran@itist.com website: http://www.itlabs.info

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Kimsys (Pvt) Ltd.

Financial Software Development
Phone No:5858693-4 Email: aslam@kimsys.com website: http://www.kimsys.com

Lahore Software (Pvt) Ltd.

Application development, Programming solutions & Web Design
Phone No:+92-42-5723961 Email: info@lahoresoft.com.pk website: http://www.lahoresoft.com.pk

Lasaf Holding Pakistan (Pvt) Ltd

The key to unprecedented success
Phone No:5823858 Email: itlasaf@lasaf.com.pk website: www.lasaf.com.pk

Logics Valley
I.T. Solution Providers
Phone No:788454-762474 Email: logicsvalley@msn.com website: http://www.logicsvalley.com

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Millennium Systems & Consultants (Pvt) Ltd.

Consultancy, System Integration, Project Management , Software Development
Phone No:(9221) 431 5641-43 Email: ms2000@msclpk.com website: http://www.msclpk.com

Miracle International Technologies (Pvt) Ltd

Complete Business Solutions
Phone No:5856542,5856000 Email: info@miracleit.net website: www.miracleit.net
N Soft
Complete Web Design , Database Programming and IT Training Solutions
Phone No:0441-67741 Email: vupvc143@vu.edu.pk website: www.vu.edu.pk

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Newtech Systems
Biometrics
Phone No:4525376 Email: info@ntsinternational.net website: http://www.ntsinternational.net

Norsk Data Pakistan (Pvt.) Ltd.

Database applications & solutions
Phone No:+92 (51) 2252267 Email: ndpk@ndpk.com website: http://www.ndpk.com

Nova Softek
Business Solutions
Phone No:2578155 Email: saud@samsons.com.pk

Omega Technologies
Custom Software development
Phone No:2273436 Email: info@omegatechs.com website: http://www.omegatechs.com

Ora-tech Systems (Pvt) Ltd.

Oracle Database and Tools, Oracle Financials, Maximo, Datastream and Customized Business Applications.
Phone No:111-672-253 Email: asad@ora-tech.com website: http://www.ora-tech.com

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/

PIBAS Pakistan (Pvt) Ltd

An Umbrella of Total Banking Solutions
Phone No:4555299 Email: info@pibas.com website: http://www.pibas.com

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

S Comm (Pvt) Ltd

Complete Web Design and Programming Solutions
Phone No:4529201 Email: bhimra@scomm.cc website: http://www.scomm.cc

Sahaz Software Corporation

Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems
engineering,Products sales & distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net
Sensors Network Solutions (SENSOL)
Complete Softwaredevelopment/Web development/CAD/Networking/3D Animations/graphics/programming solutions
Phone No:0333-4250565 Email: info@sensol-int.com website: http://www.sensol-int.com

Sharp Soft
SharpSoft is an Independent software house providing the software solutions and IT services.
Phone No:03009428297 Email: info@sharpsoft.com.pk website: http://www.sharpsoft.com.pk

Sigma Systems Syndicate

Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data Capturing,
entry & processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

SINTEC SYSTEMS
Database Management and E-commerce solutions
Phone No:4419163-4 Email: info@sintecsystems.com website: www.sintecsystems.com

Softflux Corporation
Wireless Application Development Firm
Phone No:5876209 Email: ammar@softflux.com website: http://www.softflux.com

Strategic Systems International

Decision Support Systems for the Supply Chain
Phone No:042-5763225 Email: info@ssi.com.pk website: http://www.ssi.com.pk

Sulata iSoft
Internet, Intranet, Software and Multimedia Solutions
Phone No:(0300)8454215 Email: info@sulata.com.pk website: http://www.sulata.com.pk

System Innovations (Pvt) Ltd

Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

Target Systems
CRM, Customized Software Development, Web Design and Programmimg
Phone No:+92-51-2100 203 Email: target@comsats.net.pk website: www.target.com.pk

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

TotalMedi Software
Complete EMR Solution
Phone No:7110225 Email: info@totalmedi.com website: htttp://www.totalmedi.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Unified Solution
We Intergrate Your Information Systems
Phone No:09221-5662632 Email: contact@unifiedsolution.com website: http://www.unifiedsolution.com

Unisoft (Pvt) Ltd

Software Development and Web based applications.
Phone No:2276839-487 Email: info@unisoft.com.pk website: http://www.unisoft.com.pk
 Universal Automation Systems
Web-based database applications
Phone No:2828674 Email: uas@uasonweb.com website: http://www.uasonweb.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vector Technologies
Complete Web Design and Programming Solutions
Phone No:+92-42-5892863-5 Email: info@vectorstech.com website: http://www.vectorstech.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Visual Soft Development (Pvt) Ltd.

Call Center, Intelligent Traffic System (ITS), AVC, AVI, ETC, Custom Application Development, E-Commerce, Web
Development, Distant Learning Apps, IVR, Computer Telephony, Fax Solutions, Calling Card
Phone No:(051)5584677-9 Email: info@visualsoft-inc.com website: http://www.visualsoft-inc.com

Winsoft International
Browser based MIS for Human Resource management, Enterprise solution, legacy and partnes integration Hotels,
Phone No:51-5568948 Email: winsoft@mail.com website: www.winsoftint.com

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com

Xyber Moguls (Pvt) Ltd

Solution Provider
Phone No:5835374-5 Email: info@xbermoguls.com website: http://www.xybermoguls.com

YestoNet Software Solutions

Complete ERP and business solutions
Phone No:5155323-4 Email: info@yestonet.com website: http://www.yestonet.com

Zensoft (Pvt.) Ltd

Customize Software Development
Phone No:5683350, 5655197 Email: zensoft@khi.comsats.net.pk website: http://www.zensoft.com.pk
 Administrative Support

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No 21) 582-2437,36 Email: info@apvision.com website: http://www.apvision.com

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Brain Storm (Pvt) Ltd.

Medical Transcription
Phone No: 92 (42) 5110308 Email: contact@brainstormpk.com website: www.brainstormpk.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Cogilent Solutions
Online Hiring Solutions. http://www.brightspyre.com
Phone No:92 51 2871173 Email: info@cogilent.com website: http://www.cogilent.com

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Data Ghost
test
Phone No:6364145 Email: shahidsalim@hotmail.com

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full
Life Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce,
Business and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

eworx International (Pvt) Ltd

is an offshore software development company. Engaged in designing, developing, testing, & implementing Software
Solutions. We have worked for different companies worldwide (mainly USA).
Phone No:available-soon Email: info@eworxintl.com website: http://www.eworxintl.com
Experts Systems (Pvt) Ltd.
Project Management & Wide Area Networks Consulting
Phone No:6665928/6653364-5 Email: amir@expertsystems.net website: http://www.expertsystems.net

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hi-Tech Quality Solutions (Pvt) Ltd.

Transcription Solutions, Website Designing and Development, ISP Setup, Telecom Solutions and MIS Solutions.
Phone No:92-51-2292526-27 Email: info@hitechquality.com website: http://www.hitechquality.com

Hudson Valley Webmasters Inc

Web Design and Programming Solutions
Phone No:021-4944729 Email: services@hvwebmasters.com website: http://www.hvwebmasters.com

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

IT Strings (Pvt) Ltd

Comprehensive Database and Multimedia Solutions
Phone No:7532148-9 Email: info@itstrings.com website: http://www.itstrings.com

ITist Labs
Web Applications, Software Development and Database Development/Integration
Phone No:260328 Email: imran@itist.com website: http://www.itlabs.info

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the
benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/
Premier Software (Pvt) Ltd
IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

PWC Consulting Technology Solutions (Pvt) Ltd

Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

Rokhana Technology Group (Pvt) Ltd

Offshore IT Solutions & Services--Software & Database Development, Data
Processing/Transcription/Entry/Management, E-Document Services
Phone No:(091) 5702601 Email: office.admin@rokhana.com website: http://www.rokhana.com

Shahnawaz Transcriptions (Pvt) Ltd

Medical Transcription
Phone No:(92-21)5655582 Email: toqueer@writeshahnawaz.com website: http://www.shahnawaztranscriptions.com

Sigma Systems Syndicate

Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data
Capturing, entry & processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

Star Soft
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com

System Innovations (Pvt) Ltd

Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

TDS. Technology Data Services (Pvt) Ltd

TDS OFFERS A COMPREHENSIVE DATA MANAGEMENT FACILITY IN A SECURE ENVIRONMENT, RANGING
FROM SIMPLE DATA ENTRY AND CONVERSION FROM AUDIO TO TEXT FILES, TO THE COMPLETE
MANAGEMENT OF YOUR DATA PROCESSING
Phone No:2107598 Email: info@tdspvt.com website: http://www.tdspvt.com

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

World Trade Source

Medical Trasncription
Phone No:5896597/5734798 Email: aajaz@cyber.net.pk website: http://www.worldts.bizland.com

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com
 Web Designing & Development

Abacus Consulting (Pvt) Ltd

Management Consulting
Phone No:5884981-4 Email: info@abacus-global.com website: http://www.abacus-global.com

Acrologix (Pvt) Ltd

Integrated Business Solutions
Phone No:6664301-5 Email: asheikh@acrologix.com website: http://www.acrologix.com

Advanced Communications
ISP and Web Hosting automation and billing solutions
Phone No:051-2299902 Email: nauman@advcomm.net website: http://advcomm.net

Al-Rahmah Soft (Pvt) Ltd

Database,web design and development
Phone No:92-42-5885952 Email: info@alrahmahsoft.com website: http://www.alrahmahsoft.com

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No:+(92)(21) 582-2437 Email: info@apvision.com website: http://www.apvision.com

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

BIT Soft
(Programming,Web Design,Consultancy, Artificial Intelligence, Control System Solutions)
Phone No:839036 Email: bitsoft@bitqta.edu.pk website: http://www.bitqta.edu.pk

BMA Technology
Complete Web Design and Multimedia Solutions
Phone No:92-51-2250321-2 Email: moazzam@bmatechnology.com website: www.bmatechnology.com

Buraq Integrated Solutions

Customized Application Development, DMS, CRM Solutions, Web Development, etc.
Phone No:4840137-38 Email: asad@buraq.com website: www.buraq.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Compsi (Pvt) Ltd

Provides Complete IT Solution.
Phone No:111-007-007 Email: xaahid@compsi.com website: http://www.compsi.com

Concept Systems (Pvt) Ltd

One Stop Shop to all your technology solutions
Phone No:4555649 Email: aather@conceptsys.net website: http://www.conceptsys.net

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com
Creative Chaos
Customised Software & Web Development
Phone No:+92 21 4553396 Email: info@csquareonline.com website: www.csquareonline.com

Crescent Software Products (Pvt) Ltd.

Software Solutions
Phone No:+92-42-6311660/2 Email: Helpdesk.Lahore@Cressoft.Com.Pk website: http://www.cressoft.com

Cresset Technology
Phone No:5763320/5763364 Email: info@cresset-technologies.com website: www.cresset-technologies.com

Croxx Linc International

Hitech Software Development and Programming Solutions
Phone No:+9221 4554715 Email: croxxlinc@cli.net website: http://www.cli.net

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Cyber-soft Technologies
Complete Web Application Solutions Provider
Phone No:111-600-222 Email: aamerm@cybersoft-tech.com website: http://www.cybersoft-tech.com

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full
Life Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce,
Business and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Digital Prodigy (Pvt) Ltd

E-Commerce, Telemedicine, Healthcare solutions, Web design and development.
Phone No:92-51-2820954 Email: syed@dprodigy.com website: www.dprodigy.com

Dream Designers
Graphics Designing, Web Apps
Phone No:111-999-111 Ext 2401, +92-51-2823008 Email: info@dream-designers.com website:
http://www.dream-designers.com

E-Consulting Services
Data Migration and Application Conversion, Mobile Computing, Handheld Pocket PC Development, ORACLE
Enterprise Solutions
Phone No:4574608, 4386606 Email: ecsadmin@ecs.net.pk website: http://www.ecs.net.pk

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

Electronic Business Systems

Web based applications
Phone No:7784493 Email: info@ebs.net.pk website: http://www.ebs.net.pk

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com
Emmaculate
Your Business Solutions Partner
Phone No:4314702/4313902 Email: info@emmaculate.com website: www.emmaculate.com

ESP Global IT Systems (Pvt) Ltd

E-Commerce Solutions, ERP Solutions, IT Consultancy and Integrated Business Solution provider
Phone No:+ 92-42-571-5666 Email: info@espnv.com website: http://www.espnv.com

e-Strats
Client Server Programming, Web Programming, e-commerce solutions, Multimedia Presentations, BioMetrics related
R&D, driver writing, Development for Palm OS
Phone No:92-51-2826008 Email: faisal@estratcom.com website: http://www.estratcom.com

eTechsol International
Integrated Business Solutions,E-Commerce Solutions,Management & Financial Applications Development and
Complete Web Application Solutions Provider
Phone No:5853153-5852533 Email: atif@etechsol.net website: http://www.etechsol.net

eworx International (Pvt) Ltd

is an offshore software development company. Engaged in designing, developing, testing, & implementing Software
Solutions. We have worked for different companies worldwide (mainly USA).
Phone No:available-soon Email: info@eworxintl.com website: http://www.eworxintl.com

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain
Registration, eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hi-Tech Quality Solutions (Pvt) Ltd.

Transcription Solutions, Website Designing and Development, ISP Setup, Telecom Solutions and MIS Solutions.
Phone No:92-51-2292526-27 Email: info@hitechquality.com website: http://www.hitechquality.com

Hudson Valley Webmasters Inc

Web Design and Programming Solutions
Phone No:021-4944729 Email: services@hvwebmasters.com website: http://www.hvwebmasters.com

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com

Infologix Software Technologies

ebusiness consulting and solutions, multimedia and web development
Phone No:5752105-9 Email: info@infologix.net website: http://infologix.net

Information link (Pvt.) Ltd.

ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Innovative Private Limited

Electronic Transaction Processing (ATM, POS etc.), Internet Banking, IVR and other Banking Solutions
Phone No:+92 42 111 Email: sales@i2cinc.com website: http://www.i2cinc.com
Islamabad Software Factory
Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

IT Strings (Pvt) Ltd

Comprehensive Database and Multimedia Solutions
Phone No:7532148-9 Email: info@itstrings.com website: http://www.itstrings.com

ITist Labs
Web Applications, Software Development and Database Development/Integration
Phone No:260328 Email: imran@itist.com website: http://www.itlabs.info

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Lasaf Holding Pakistan (Pvt) Ltd

The key to unprecedented success
Phone No:5823858 Email: itlasaf@lasaf.com.pk website: www.lasaf.com.pk

Logics Valley
I.T. Solution Providers
Phone No:788454-762474 Email: logicsvalley@msn.com website: http://www.logicsvalley.com

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Moti soft
Moti Network - Pakistan's Largest Domain Registraiton Service
Phone No:009221 2427903 Email: info@motinetwork.com website: http://www.motinetwork.com

N Soft
Complete Web Design , Database Programming and IT Training Solutions
Phone No:0441-67741 Email: vupvc143@vu.edu.pk website: www.vu.edu.pk

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Newtech Systems
Biometrics
Phone No:4525376 Email: info@ntsinternational.net website: http://www.ntsinternational.net

Omega Technologies
Custom Software development
Phone No:2273436 Email: info@omegatechs.com website: http://www.omegatechs.com

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the
benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/
Pakistani Clicks (Pvt) Ltd
Complete Customized Software Development with E-Commerce Solutions
Phone No:111-555-797 Email: info@pakistaniclicks.com website: http://www.pakistaniclicks.com

Paradigm Technologies
Comprehensive Web Site Solutions and Product Development
Phone No:051-2214777 Email: basim@para-digm.com website: www.para-digm.com

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

Progressive Multimedia System

Customised solutions and products for common use.Active web page development.
Phone No:0431-255802 Email: peng@gjr.paknet.com.pk website: http://www.pmssol.com

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

Right Solution
Web Development, Designing and E-Commerce
Phone No:5876036 Email: dodhia@rightsolution.net website: http://www.RightSolution.net

S Comm (Pvt) Ltd

Complete Web Design and Programming Solutions
Phone No:4529201 Email: bhimra@scomm.cc website: http://www.scomm.cc

S.A Soft
Customized Software Development according to the client's needs
Phone No:042-5832470 Email: info@sasoft.com.pk website: http://www.sasoft.com.pk

Sahaz Software Corporation

Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems
engineering,Products sales & distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net

Sensors Network Solutions (SENSOL)

Complete Softwaredevelopment/Web development/CAD/Networking/3D Animations/graphics/programming solutions
Phone No:0333-4250565 Email: info@sensol-int.com website: http://www.sensol-int.com

Sharp Soft
SharpSoft is an Independent software house providing the software solutions and IT services.
Phone No:03009428297 Email: info@sharpsoft.com.pk website: http://www.sharpsoft.com.pk

Sigma Systems Syndicate

Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data
Capturing, entry & processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

Star Soft
Software Development, Web and Graphic Designing, Network solution,Data wharehousing, Data Entry, Medical and
Legal Transcription
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com

Style Setters
Complete web design and web programming solutions
Phone No:0693-65997-9 Email: styleset@brain.net.pk website: http://www.stylesetters.com.pk
Sulata iSoft
Internet, Intranet, Software and Multimedia Solutions
Phone No:(0300)8454215 Email: info@sulata.com.pk website: http://www.sulata.com.pk

Synergy Soft
Phone No:51-2241447 Email: arishq@yahoo.com website: http://www.synergysoft.net

System Innovations (Pvt) Ltd

Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

Taza Technologies (Pvt) Ltd.

Phone No:92-42-585-0925 Email: info@tazat.com website: http://www.TazaT.com

Technology Wisdom
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Unified Solution
Phone No:09221-5662632 Email: contact@unifiedsolution.com website: http://www.unifiedsolution.com

Unisoft (Pvt) Ltd

Software Development and Web based applications.
Phone No:2276839-487 Email: info@unisoft.com.pk website: http://www.unisoft.com.pk

Universal Automation Systems

Phone No:2828674 Email: uas@uasonweb.com website: http://www.uasonweb.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vector Technologies
Complete Web Design and Programming Solutions
Phone No:+92-42-5892863-5 Email: info@vectorstech.com website: http://www.vectorstech.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Visual Soft Development (Pvt) Ltd.

Phone No:(051)5584677-9 Email: info@visualsoft-inc.com website: http://www.visualsoft-inc.com

Voxel Communications (Pvt) Ltd

Offshore Call Center, Software and Web Development
Phone No:2822938, 2822143 Email: info@voxelnet.com website: www.voxelnet.com

Xistech
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com

Xyber Moguls (Pvt) Ltd

Phone No:5835374-5 Email: info@xbermoguls.com website: http://www.xybermoguls.com

Zensoft (Pvt.) Ltd

Phone No:5683350, 5655197 Email: zensoft@khi.comsats.net.pk website: http://www.zensoft.com.pk
 Network & Communication

2B Technologies
Customer Care Solutions
Phone No:+92 21 5861227 Email: info@2bt.com.pk website: http://www.2bt.com.pk

Acrologix (Pvt) Ltd

Integrated Business Solutions
Phone No:6664301-5 Email: asheikh@acrologix.com website: http://www.acrologix.com

Americom Technologies
Complete IT Solution, Call Center Services, IT Training
Phone No:021-111-373- 737 Email: farooq@americomtechnology.com website: http://americomtechnology.com

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No:+(92)(21) 582-2437 Email: info@apvision.com website: http://www.apvision.com

Aroob International
Complete IT solution Providers
Phone No:+92-431-111114949 Email: aroobinternational@email.com website: http://www.blaze.net.pk

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Bactel Network Services (Pvt) Ltd

Complete IT solution
Phone No:042-5757055 Email: swali@bactel.com website: http://www.bactel.com

Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

Buraq Integrated Solutions

Customized Application Development, DMS, CRM Solutions, Web Development, etc.
Phone No:4840137-38 Email: asad@buraq.com website: www.buraq.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Cogilent Solutions
Online Hiring Solutions. http://www.brightspyre.com
Phone No:92 51 2871173 Email: info@cogilent.com website: http://www.cogilent.com

Concept Systems (Pvt) Ltd

One Stop Shop to all your technology solutions
Phone No:4555649 Email: aather@conceptsys.net website: http://www.conceptsys.net

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

Convergence Business Systems

Call Centers, Linux, Telephony, Network Security
Phone No:2820628 Email: info@convergence.com.pk website: www.convergence.com.pk
Croxx Linc International
Hitech Software Development and Programming Solutions
Phone No:+9221 4554715 Email: croxxlinc@cli.net website: http://www.cli.net

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605/5758113 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Data XS (Pvt) Ltd

Complete IT Solutions
Phone No:111-636-111 Email: irfan@data-xs.com website: http://www.data-xs.com

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full
Life Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce,
Business and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

E-Consulting Services
Data Migration and Application Conversion, Mobile Computing, Handheld Pocket PC Development, ORACLE
Enterprise Solutions
Phone No:4574608, 4386606 Email: ecsadmin@ecs.net.pk website: http://www.ecs.net.pk

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain
Registration, eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hi-Tech Quality Solutions (Pvt) Ltd.

Transcription Solutions, Website Designing and Development, ISP Setup, Telecom Solutions and MIS Solutions.
Phone No:92-51-2292526-27 Email: info@hitechquality.com website: http://www.hitechquality.com

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com
Information link (Pvt.) Ltd.
ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Islamabad Software Factory

Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

IT Strings (Pvt) Ltd

Comprehensive Database and Multimedia Solutions
Phone No:7532148-9 Email: info@itstrings.com website: http://www.itstrings.com

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Lasaf Holding Pakistan (Pvt) Ltd

The key to unprecedented success
Phone No:5823858 Email: itlasaf@lasaf.com.pk website: www.lasaf.com.pk

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Newtech Systems
Biometrics
Phone No:4525376 Email: info@ntsinternational.net website: http://www.ntsinternational.net

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the
benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/

PIBAS Pakistan (Pvt) Ltd

An Umbrella of Total Banking Solutions
Phone No:4555299 Email: info@pibas.com website: http://www.pibas.com

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/
Sahaz Software Corporation
Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems
engineering,Products sales & distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net

Sensors Network Solutions (SENSOL)

Complete Softwaredevelopment/Web development/CAD/Networking/3D Animations/graphics/programming solutions
Phone No:0333-4250565 Email: info@sensol-int.com website: http://www.sensol-int.com

Sigma Systems Syndicate

Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data
Capturing, entry & processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

Star Soft
Software Development, Web and Graphic Designing, Network solution,Data wharehousing, Data Entry, Medical and
Legal Transcription
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com

System Innovations (Pvt) Ltd

Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

Tech Access Pakistan (Pvt) Ltd

IT Solution providers and Network Security Consultants
Phone No:2856740-43 Email: marketing@techaccesspak.com website: http://www.techaccesspak.com

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Visual Soft Development (Pvt) Ltd.

Call Center, Intelligent Traffic System (ITS), AVC, AVI, ETC, Custom Application Development, E-Commerce, Web
Development, Distant Learning Apps, IVR, Computer Telephony, Fax Solutions, Calling Card
Phone No:(051)5584677-9 Email: info@visualsoft-inc.com website: http://www.visualsoft-inc.com

Voice Tel Tech

Card Operated Payphone Network Operator
Phone No:2276284-5 Email: info@voiceteltech.com website: http://www.voicelettech.com

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com

Xyber Moguls (Pvt) Ltd

Solution Provider
Phone No:5835374-5 Email: info@xbermoguls.com website: http://www.xybermoguls.com
 Graphics Design & Multimedia

Abacus Consulting (Pvt) Ltd

Management Consulting
Phone No:5884981-4 Email: info@abacus-global.com website: http://www.abacus-global.com

Acrologix (Pvt) Ltd

Integrated Business Solutions
Phone No:6664301-5 Email: asheikh@acrologix.com website: http://www.acrologix.com

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No:+(92)(21) 582-2437 Email: info@apvision.com website: http://www.apvision.com

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

BMA Technology
Complete Web Design and Multimedia Solutions
Phone No:92-51-2250321-2 Email: moazzam@bmatechnology.com website: www.bmatechnology.com

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Concept Systems (Pvt) Ltd

One Stop Shop to all your technology solutions
Phone No:4555649 Email: aather@conceptsys.net website: http://www.conceptsys.net

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

Cresset Technology
Phone No:5763320/5763364 Email: info@cresset-technologies.com website: www.cresset-technologies.com

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605/5758113 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Cyber-soft Technologies
Complete Web Application Solutions Provider
Phone No:111-600-222 Email: aamerm@cybersoft-tech.com website: http://www.cybersoft-tech.com

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full
Life Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk
Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce,
Business and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Digital Prodigy (Pvt) Ltd

E-Commerce, Telemedicine, Healthcare solutions, Web design and development.
Phone No:92-51-2820954 Email: syed@dprodigy.com website: www.dprodigy.com

Dream Designers
Graphics Designing, Web Apps
Phone No: 92-51-2823008 Email: info@dream-designers.com website: http://www.dream-designers.com

Eezee Soft Sol

IT Solution Provider
Phone No:92-303-7759223 Email: ali@eezeesoftsol.com website: http://www.eezeesoftsol.com

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

eTechsol International
Integrated Business Solutions,E-Commerce Solutions,Management & Financial Applications Development and
Complete Web Application Solutions Provider
Phone No:5853153 Email: atif@etechsol.net website: http://www.etechsol.net

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain
Registration, eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hudson Valley Webmasters Inc

Web Design and Programming Solutions
Phone No:021-4944729 Email: services@hvwebmasters.com website: http://www.hvwebmasters.com

InfiniLogic (Private) Limited

Business Solutions, Webite and Software Development and Management
Phone No:(021) 580 1993 Email: info@infinilogic.com website: http://www.infinilogic.com

Information link (Pvt.) Ltd.

ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Islamabad Software Factory

Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net
ITist Labs
Web Applications, Software Development and Database Development/Integration
Phone No:260328 Email: imran@itist.com website: http://www.itlabs.info

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Logics Valley
I.T. Solution Providers
Phone No:788454-762474 Email: logicsvalley@msn.com website: http://www.logicsvalley.com

Marque Technologies (Pvt) Ltd

Phone No:5742574 Email: info@marquetechnologies.com website: http://www.marquetechnologies.com

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Newtech Systems
Biometrics
Phone No:4525376 Email: info@ntsinternational.net website: http://www.ntsinternational.net

Omega Technologies
Custom Software development
Phone No:2273436 Email: info@omegatechs.com website: http://www.omegatechs.com

Oursol (Pvt) Ltd.

Our corporate mission is to redefine the parameters of the medical transcription solutions by becoming the benchmark.
Phone No:2651607 Email: khawar@oursol.com website: http://www.oursol.com

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

Sahaz Software Corporation

Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems
engineering,Products sales & distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net

Sensors Network Solutions (SENSOL)

Complete Softwaredevelopment/Web development/CAD/Networking/3D Animations/graphics/programming solutions
Phone No:0333-4250565 Email: info@sensol-int.com website: http://www.sensol-int.com

Star Soft
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com
Sulata iSoft
Internet, Intranet, Software and Multimedia Solutions
Phone No:(0300)8454215 Email: info@sulata.com.pk website: http://www.sulata.com.pk

Synergy Soft
Image Processing Solutions,Point of sale systems, Web and general Application development
Phone No:51-2241447 Email: arishq@yahoo.com website: http://www.synergysoft.net

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Unified Solution
We Intergrate Your Information Systems
Phone No:09221-5662632 Email: contact@unifiedsolution.com website: http://www.unifiedsolution.com

Unisoft (Pvt) Ltd

Software Development and Web based applications.
Phone No:2276839-487 Email: info@unisoft.com.pk website: http://www.unisoft.com.pk

Universal Automation Systems

Web-based database applications
Phone No:2828674 Email: uas@uasonweb.com website: http://www.uasonweb.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vector Technologies
Complete Web Design and Programming Solutions
Phone No:+92-42-5892863-5 Email: info@vectorstech.com website: http://www.vectorstech.com

Virtual Grafix
.Phone No:6653377 Email: info@vgmm.com website: http://www.vgmm.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Visual Soft Development (Pvt) Ltd.

Call Center, Intelligent Traffic System (ITS), AVC, AVI, ETC, Custom Application Development, E-Commerce, Web
Development, Distant Learning Apps, IVR, Computer Telephony, Fax Solutions, Calling Card
Phone No:(051)5584677-9 Email: info@visualsoft-inc.com website: http://www.visualsoft-inc.com

Web Dynamics
Web Design and programming solutions
Phone No:576-3019 Email: info@web-dyn.com website: http://www.web-dyn.com

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com
 Consultancy & Skill Development

Abacus Consulting (Pvt) Ltd

Management Consulting
Phone No:5884981-4 Email: info@abacus-global.com website: http://www.abacus-global.com

Amin Consulting (Private) Ltd.

Software Engineering, Database Applications, Complete Web Designing, Data Entry Services
Phone No:5759025 Email: info@amsol.com.pk website: http://www.amsol.com.pk

Apvision (Pvt) Ltd

Outsourcing Solutions, Software Solutions, Project Management.
Phone No:+(92)(21) 582-2437 Email: info@apvision.com website: http://www.apvision.com

Avenir Technologies
Comprehensive IT Solution.
Phone No:92-51-2877384 Email: info@avenir-technologies.com website: http://www.avenir-technologies.com

Beez Technologies (Pvt) Ltd

Web Design and Programming Solutions
Phone No:2201484-2201558 Email: rbanuri@hotmail.com website: http://www.beeztech.com

BIT Soft
(Programming,Web Design,Consultancy, Artificial Intelligence, Control System Solutions)
Phone No:839036 Email: bitsoft@bitqta.edu.pk website: http://www.bitqta.edu.pk

ClickSoft
Clicksoft specializes in business management solutions for Pharmaceutical Manufacturing Industry, Pharmaceutical
Distributions, Flour Industry, Ginning and Pressing Industry, Petrol and CNG refueling.
Phone No:042-6680272 Email: clicksoftpak@yahoo.com

Communication & Computer Technology (Pvt) Ltd

Software Development and Solutions
Phone No:2262081/2253354 Email: info@cct.com.pk website: http://www.cct.com.pk

Connect 2 Web (Pvt) Ltd.

complete business solutions
Phone No:4386185/922846 Email: info@connect2web.com website: www.connect2web.com

Crescent Software Products (Pvt) Ltd.

Software Solutions
Phone No:+92-42-6311660/2 Email: Helpdesk.Lahore@Cressoft.Com.Pk website: http://www.cressoft.com

Cubex Systems
PERL, PHP, CGI, MySQL, VB.Net, ASP,NET, SQL Server, System Amdinistration, Chat,Trouble Tickets
Phone No:92-21-4390345 Email: asif@cubexsystems.net website: http://www.cubexsystems.net

Cybergate (Pvt) Ltd.

Simple Solutions to Complex Problems
Phone No:5756605/5758113 Email: asad@cybergate.com.pk website: http://www.cybergate.com.pk

Dedicated IT Services (Pvt) Ltd.

Information Technology Enablers with Global Expertise in Program-Project Management / Discovery / Delivery of Full
Life Cycle IT Solutions for Large Enterprise Client-Server & Distributed Computing.
Phone No:+92 42 5764971 Email: DITSPK@DedicatedIT.co.uk website: http://www.dedicatedit.co.uk

Digital Links
The Solution Provider, Complete Web Site Solutions Client Server Applications, WAP Development, Ecommerce,
Business and General Programming Solutins, Interactive & communication Designings & Intranet
Phone No:5865976 Email: pm@digitallinks.net website: http://www.digitallinks.net

Dotcom Vivid Computer House

Complete Business Solutions relating to IT and E-commece
Phone No:+92-693-61166/61986 Email: dvchouse@mul.wol.net.pk website: dvchouse.4t.com
E-Consulting Services
Data Migration and Application Conversion, Mobile Computing, Handheld Pocket PC Development, ORACLE
Enterprise Solutions
Phone No:4574608, 4386606 Email: ecsadmin@ecs.net.pk website: http://www.ecs.net.pk

Electronic Solutions Pakistan (ESOLPK)

Complete Web Solutions, Databases and Programming Solutions
Phone No:(92-51)2870640 Email: info@esolpk.com website: http://www.esolpk.com

Emmaculate
Your Business Solutions Partner
Phone No:4314702/4313902 Email: info@emmaculate.com website: www.emmaculate.com

eTechsol International
Integrated Business Solutions,E-Commerce Solutions,Management & Financial Applications Development and
Complete Web Application Solutions Provider
Phone No:5853153-5852533-34 Email: atif@etechsol.net website: http://www.etechsol.net

Eycon Solutions
MIS - Web - Graphics - Multimedia and Programming Solutions
Phone No:2823179/2279372 Email: info@eyconsol.com website: http://www.eyconsol.com

Fasttech Inernational (Pvt.) Ltd.

Complete Web Design, Web Programming, Application Development, Web Development, Web Hosting, Domain
Registration, eCommerce, Medical Transcription, Graphics Solution, Consultation
Phone No:2873590 Email: fastech@fastechsolutions.com website: http://www.fastechsolutions.com/

Fincon
Complete Programming, Web Design and Network Solutions.
Phone No:051-4430933 Email: jobs@finbyte.com website: http://www.finbyte.com/

Global Interlord Technologies

Providing ALL sort of worldwide services in Pakistan
Phone No:(042)584-5678 Email: info@globalinterlord.com website: http://www.globalinterlord.com

Hagler Bailly Pakistan (Pvt) Ltd.

Information Technology Programs
Phone No:92 (51) 265 0475 Email: mail@haglerbailly.com.pk website: www.haglerbailly.com.pk

Information link (Pvt.) Ltd.

ISP and Software Development Services
Phone No:+92(300)850-4420 Email: mufti@hq.infolink.net.pk website: http://www.isf.com.pk

Islamabad Software Factory

Software Development Services
Phone No:+92(300)850-4420 Email: mufti@isf.com.pk website: http://www.isf.com.pk

IT Promoters
Wide range of healthcare and general administrative software & Medical Transcription service
Phone No:2650114 Email: basit49@yahoo.com website: http://www.itpromoters.net

Kalsoft (Pvt) Ltd.

Complete IT solutions for the business sector
Phone No:111-40-30-20 Email: info@kalsoft.com.pk website: http://www.kalsoft.com.pk

Lasaf Holding Pakistan (Pvt) Ltd

The key to unprecedented success
Phone No:5823858 Email: itlasaf@lasaf.com.pk website: www.lasaf.com.pk

Logics Valley
I.T. Solution Providers
Phone No:788454-762474 Email: logicsvalley@msn.com website: http://www.logicsvalley.com
N Soft
Complete Web Design , Database Programming and IT Training Solutions
Phone No:0441-67741 Email: vupvc143@vu.edu.pk website: www.vu.edu.pk

Naveena Micro Systems (Pvt) Ltd.

Complete IT Solutions
Phone No:111-667-667 Email: naveena@naveena.net website: http://www.naveena.net

Pacific e Business Solutions

Customized Solutions, Web Development
Phone No:2829070 Email: info@emusera.com, website: http://www.emusera.com

Pakistan Revenue Automation (Pvt) Ltd.

Information Technology Solutions Provider
Phone No:111-772-772 Email: webmaster@pral.com.pk website: http://www.pral.com.pk/

PIBAS Pakistan (Pvt) Ltd

An Umbrella of Total Banking Solutions
Phone No:4555299 Email: info@pibas.com website: http://www.pibas.com

Premier Software (Pvt) Ltd

IT Solutions Providers
Phone No:2400280/2436238 Email: presoft@mrgc.com.pk website: http://pre-soft.com

Preston Software Services

Complete Web Design and Programming Soulutions
Phone No:2261373-4 Email: pressoft@prestonpak.edu.pk

PWC Consulting Technology Solutions (Pvt) Ltd

Offshore IT Services
Phone No:042-5884981 Email: abbas.khan@pk.pwcglobal.com website: http://www.pwcconsulting-tsc.com/

Sahaz Software Corporation

Web solutions,Software solutions,Networking solutions,Hosting solutions,Project Outsourcing,Systems
engineering,Products sales & distribution,Commercial Designing-Printing & Publishing,3D Modeling.
Phone No:1-530-898-7990 Email: contact@sahaz.net website: http://www.sahaz.net

Sharp Soft
SharpSoft is an Independent software house providing the software solutions and IT services.
Phone No:03009428297 Email: info@sharpsoft.com.pk website: http://www.sharpsoft.com.pk

Sigma Systems Syndicate

Web Designing, Customized System Software Development, Software porting, monitoring & controlling, Data
Capturing, entry & processing, Database Development,System & Network Engineering.
Phone No:6660995, 6667322 Email: sigma@nexlinx.net.pk

Softflux Corporation
Wireless Application Development Firm
Phone No:5876209 Email: ammar@softflux.com website: http://www.softflux.com

Star Soft
Software Development, Web and Graphic Designing, Network solution,Data wharehousing, Data Entry, Medical and
Legal Transcription
Phone No:813564-822138 Email: icms@netzone.net.pk website: http://www.icmsit.com

Sulata iSoft
Internet, Intranet, Software and Multimedia Solutions
Phone No:(0300)8454215 Email: info@sulata.com.pk website: http://www.sulata.com.pk

Synergy Soft
Image Processing Solutions,Point of sale systems, Web and general Application development
Phone No:51-2241447 Email: arishq@yahoo.com website: http://www.synergysoft.net
System Innovations (Pvt) Ltd
Turnkey Systems & Technology Integration
Phone No:2420661 Email: qur.habib@pk.pwc.com website: http://www.s-iii.com

Technology Wisdom
Client Satisfaction through our Quality Team Work
We provide software engineering, game engineering and web engineering services.
Phone No:+92 51 5537735 Email: info@technologywisdom.com website: www.technologywisdom.com

TNI Communications
ONE STOP SHOP for IT & Advertising
Phone No:5854569 Email: info@tnicom.com website: http://www.tnicom.com

Trans-Soon valley (Pvt) Ltd

Software development
Phone No:051-2821128 Email: info@soonsoft.com website: www.soonsoft.com

Universal-Solutions Group
Solutions for Embadded Age
Phone No:92-51-2294511 Email: zahid@us-group.com website: http://www.us-group.com

Vision Pak International

Software Solution Provider/IT Consultant
Phone No:2251492 Email: info@visionpak.com.pk website: http://www.visionpak.com.pk

Xistech
Web Designing & Development, Database, Software Development and Network Solutions
Phone No:2105896-7 Email: info@xistech.com website: www.xistech.com

Xorlogics
Merging ideas into technology
Phone No:4438627-9 Email: ceo@xorlogics.com website: http://www.xorlogics.com

Xyber Moguls (Pvt) Ltd

Solution Provider
Phone No:5835374-5 Email: info@xbermoguls.com website: http://www.xybermoguls.com
 Chartered Universities/Degree Awarding
Institutes of Pakistan in Public Sector
1 Air University, Islamabad

2 Allama Iqbal Open University, Islamabad

3 Bahauddin Zakariya University, Multan
4 Bahria University, Islamabad

5 Balochistan University of Engineering and Technology, Khuzdar

6 Balochistan University of Information Technology and Management Sciences, Quetta
7 COMSATS Institute of Information Technology, Islamabad
8 Fatima Jinnah Women University, Rawalpindi
9 Federal Urdu University of Arts, Sciences and Technology, Islamabad
10 Gomal University, D.I. Khan
11 Government College University, Faisalabad
12 Government College University, Lahore

13 Hazara University, Dodhial, Mansehra

14 Institute of Business Administration, Karachi
15 Institute of Management Sciences, Peshawar
16 International Islamic University, Islamabad

17 Islamia University, Bahawlpur

18 Karakuram International University, Gilgit
19 Kinnaird College for Women, Lahore
20 Kohat University of Science & Technology, Kohat
21 Lahore College for Women University, Lahore
22 Liaquat University of Medical and Health Sciences, Jamshoro Sindh
23 Mehran University of Eng. & Technology, Jamshoro
24 National College of Arts, Lahore
25 National Textile University, Faisalabad (Federal Chartered)
26 National University of Modern Languages, Islamabad
27 National University of Sciences & Technology , Rawalpindi
28 NED University of Engineering & Technology, Karachi
29 NWFP University of Agriculture, Peshawar
30 NWFP University of Engineering & Technology, Peshawar
31 Pakistan Institute of Engineering & Applied Sciences, Islamabad

32 Pakistan Military Academy, Abbottabad

33 Pakistan Naval Academy, Karachi

34 Quaid-e-Awam University of Engineering, Science & Technology, Nawabshah
35 Quaid-i-Azam University, Islamabad
36 Shah Abdul Latif University, Khairpur
37 Sindh Agriculture University, Tandojam
38 University of Agriculture, Faisalabad
39 University of Arid Agriculture, Murree Road, Rawalpindi
40 University of Azad Jammu & Kashmir, Muzaffarabad, Azad Kashmir
41 University of Balochistan, Quetta
42 University of Education, Lahore
43 University of Engineering & Technology, Lahore
44 University of Engineering & Technology, Taxila
45 University of Health Sciences, Lahore
46 University of Karachi, Karachi
47 University of Malakand, Chakdara, Dir. Malakand
48 University of Peshawar, Peshawar
49 University of Sargodha, Sargodha
50 University of Sindh, Jamshoro
51 University of the Punjab, Lahore
52 University of Veterinary and Animal Sciences, Lahore
53 Virtual University of Pakistan, Lahore

45 (Universities) + 8 (Degree Awarding Institutes) = 53

Chartered Universities
 Chartered Universities/Degree Awarding
Institutes of Pakistan in Private Sector
1 Agha Khan University, Karachi
2 Al-Khair University, AJK
3 Baqai Medical University, Karachi
4 CECOS University of Information Technology and Emerging Sciences, Peshawar
5 City University of Science & Information Technology, Peshawar
6 Dadabhoy Institutes of Higher Education, Karachi
7 DHA Suffa University, Karachi
8 Foundation University, Islamabad
9 Gandhara University, Peshawar
10 Ghulam Ishaq Khan Institute of Engineering Sciences & Technology, Swabi
11 Greenwich University, Karachi
12 Hajvery University, Lahore
13 Hamdard University, Karachi
14 Imperial College of Business Studies, Lahore
15 Indus Valley School of Art and Architecture, Karachi
16 Institute of Business Management, Karachi
17 Institute of Business & Technology BIZTEC, Karachi
18 Institute of Management & Technology, Lahore
19 Institute of Management Sciences, Lahore
20 Institute of South Asia, Lahore
21 Iqra University, Quetta
22 Iqra University, Karachi
23 Isra University, Hyderabad
24 Jinnah University for Women, Karachi
25 Karachi Institute of Economics & Technology, Karachi
26 KASB (Khadim Ali Shah Bukhari) Institute of Technology, Karachi
27 Lahore School of Economics, Lahore
28 Lahore University of Management Sciences, Lahore
29 Mohi-ud-Din Islamic University, AJK
30 Mohammad Ali Jinnah University, Karachi
31 National College of Buisness Administration& Economics (NCBA&E) Lahore
32 National University of Computer and Emerging Sciences, Islamabad
33 Newports Institute of Communications and Economics, Karachi
34 Northern University, Nowshera Cantonment
35 Preston Institute of Management Sciences and Technology, Karachi
36 Preston University, Kohat
37 Qurtaba University of Science & Information Technology, D. I. Khan
38 Riphah International University, Islamabad
39 Sarhad University of Science & Information Technology, Peshawar
40 Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST), Karachi
41 Sir Syed University of Engg. & Technology, Karachi
42 Textile Institute of Pakistan, Karachi
43 University of Central Punjab, Lahore
44 University of Faisalabad, Faisalabad
45 University of Lahore, Lahore
46 Zia-ud-Din Medical University, Karachi

31 (Universities) + 15 (Degree Awarding Institutes) = 46

Degree Awarding Institutes
 Chartered Universities / Degree Awarding Institutes
of Pakistan in Public and Private Sectors

Seniority List
Date of
Universities/Institutes
Establishment
1. Punjab University, New Campus, Lahore 1882

2. Sindh University, Jamshoro, Sindh 1947

3. Pakistan Military Academy, Kakul, Abbottabad 1959

4. University of Engg. & Technology, Lahore 1961

5. Peshawar University, Peshawar 30-10-1950

6. Karachi University, University Road,, Karachi 75270 June 1951
7. University of Agriculture, Faisalabad. 1-11-1961
8. Military College of Engineering, Risalpur. 9-5-1962

9. Quaid-e-Azam University, P.O.Box 1090, Islamabad May 1965

10. Pakistan Naval Academy, Karachi 12-11-1965
11. Balochistan University, Sariab Road, Quetta 1970

12. Allama Iqbal Open University, Sector H-8, Islamabad 25-5-1974

13. Gomal University, D.I.Khan 2-12-1974

14. B.Z.University, Multan, 60800. 4-3-1975

15. Islamia University, Bahawalpur 4-3-1975

16. Mehran University of Engg.& Technology, Jamshoro 30-5-1977
17. NED University of Engg. & Technology, Karachi 75270 30-5-1977

18. Sindh Agriculture University, Tandojam, Sindh 30-5-1977

19. Azad Jammu & Kashmir University, Muzaffarabad, Azad Kashmir 22-7-1980
20. NWFP Engg. University, P.O. Box 814, Peshawar 23-10-1980

21. International Islamic University, P.O. Box 1243, Islamabad 26-11-1980

22. NWFP Agriculture University, P.O. Pak. Forest Institute Peshawar 4-2-1981
23. Aga Khan University, Stadium Road, P.O. Box 3500, Karachi 74800 2-3-1983

24. National College of Arts, 4 Shahrae Quaid-I-Azam, Lahore, 31-3-1985

25. Lahore University of Management Sciences, Opp. Sector U, Lahore 31-3-1985

Cantonment Co-operative Society, Lahore, 54792.

26. Shah Abdul Latif University, Khairpur, Sindh 8-12-1986

27. Hamdard University , Madina-tal-Hikmat, Muhammad Bin Qasim 22-2-1992

Avenue, Karachi 74700
28. National University of Sciences & Technology, Tameez-ud-Din Road 13-3-1993
Lal Kurti, Old Defence College Building, Rawalpindi Cantt. Rawalpindi
29. University of Engg. & Technology, Taxila 10-10-1993
30. Ghulam Ishaq Khan Institute of Engineering Sciences & Technology, 18-7-1994
Topi, Distt. Swabi
31. Al-Khair University, Mirpur, Azad Kashmir 11-7-1994
32. Indus Valley School of Art & Architecture, Street, 33, Block-2, 27-7-1994
Scheme-5, Clifton, Karachi-75600
33. Balochistan University of Engg & Technology, Khuzdar 3-8-1994
34. Institute of Business Administration, University Road , Karachi 17-8-1994
35. University of Arid Agriculture, Murree Road, Rawalpindi 24-5-1995

36. Zia-ud-din Medical University, Block B, North Nazimabad Karachi 8-10-1995

37. Sir Syed University of Engineering & Technology, University Road, 25-10-1995
Karachi-75300
38. Shaheed Zulfikar Ali Bhutto Institute of Science & Technology, 90- 25-10-1995
Clifton, Karachi
39. Baqai Medical University, 51 Deh Tar, Gadap Road, P.O. Box 2407, 26-5-1996
Karachi
40. Quaid-I-Awam University of Engineering, Science and Technology, 7-8-1996
Nawabshah
41. Government College, Lahore 16-6-1997
42. Lahore School of Economics, 105-C-2, Gulberg III, Lahore 8-1-1997
43. Isra University, Halla Road P.O. Box 313, Hyderabad 27-9-1997
44. Greenwich University, Karachi 3-2-1998
45. Institute of Business Management, Korangi Creek, Karachi-75190 27-4-1998
46. Jinnah University for Women, 5-C, Nazimabad Karachi 74600 2-6-1998
47. Fatima Jinnah Women University, Rawalpindi 5-8-1998
48. Lahore College for Women University, Lahore 27-8-1999
49. Mohi-ud-Din Islamic University, Nerian Sharif (Trarkhal), AJK 18-1-2000
50. Bahria University, Islamabad. 7-2-2000
51. Pakistan Institute of Engineering & Applied Sciences, Islamabad 22-3-2000
52. Mohammad Ali Jinnah University, Karachi 1-7-1988
53. Karachi Institute of Economics and Technology, PAF Base Korangi 24-5- 2000
Creek, Karachi
54. National University of Modern Languages, Islamabad. 29-5-2000
55. Iqra University, Defence View, Shaheed-e-Millat Extension, P.O. Box 21-6-2000
12240, Karachi-75500
56. National University of Computer and Emerging Sciences, FAST 1-7-2000
House, Rohtas Road, G-9/4, Islamabad.
57. COMSATS Institute of Information Technology, Plot No. 30, Sector H- 12-8-2000
8, Islamabad.
58. The Liaquat University of Medical and Health Sciences, Jamshoro 20-1-2001
59. Textile Institute of Pakistan, City Campus A-142, Sindhi Muslim 21-4-2001
Housing Society, Karachi 75400
60. Khadim Ali Shah Bokhari (KASB) Institute of Technology, 84-B, Sindhi 28-6-2001
Muslim Cooperative Housing Society, P.O. Box 10526, Karachi 74400
61. Preston Institute of Management Science and Technology, Karachi 31-7-2001
62. University of Hazara (Functional in October, 2001) October, 2001
63. City University of Science & Information Technology, Peshawar 30-8-2001
64. CECOS University of Information Technology & Emerging Sciences, 30-8-2001
Peshawar
65. Qurtaba University of Science & Information Technology, Peshawar 30-8-2001
66. Sarhad University of Science & Information Technology, No. 2, Sir 30-8-2001
Syed Road, Peshawar, Cantt.
67. Kohat University of Science & Technology, Kohat 31-8-2001
68. University of Malakand, Peshawar 27-10-2001
69. Institute of Management Sciences, 23 E-III, Gulberg-III, Lahore 10-4-2002
70. Imperial College of Business Studies, Zafar Ali Road, Lahore 10-4-2002
71. Insitute of Management & Technology, Lahore-11-Aibak Block, New 10-4-2002
Garden, Town, Lahore
72. National College of Business Administration & Economics, ,40-E-1, 10-4-2002
Gulberg-III, Lahore.
73. University of Central Punjab, 31-Main Gulberg, Lahore 10-4-2002
74. DHA Suffa University, Karachi 27-5-2002
75. The Newport Institute of Communications and Economics, Karachi 30-5-2002
76. University of Veterinary & Animal Sciences, Lahore 8-6-2002
77. Balochistan University of Information Technology & Management 18-7-2002
Sciences, Quetta
78. Karakurum International University, Gilgit 27-8-2002
79. University of Education, Lahore 10-9-2002
80. Virtual University (VU) 3rd floor Building # 1-2, Aiwan-e-Iqbal 11-9-2002
Complex, Egerton Road, Lahore
81. University of Health Sciences, Lahore 28-9-2002

82. Hajvery University, 43/44-Industrial Area, Gulberg-III, Lahore 2-10-2002

83. University of Faisalabad, Faisalabad 2-10-2002
84. Institute of Management Science, Peshawar 2-10-2002
85. University of Lahore, Lahore 1-K.M., Thokar Niaz Baig, Lahore 2-10-2002
86. Riphah International University, Islamabad 16-10-2002
87. Foundation University, Islamabad 25-10-2002
88. Kinnaird College for Women, Lahore 25-10-2002
89. Air University, Islamabad 29-10-2002
90. Northern University, Nowshera 2-11-2002
91. Federal Urdu University of Arts, Sciences and Technology, Islamabad 13-11-2002
92. University of Sargodha, Sargodha 16-11-2002
93. Gandhara University, Peshawar 23-11-2002
94. Preston University, Kohat 23-11-2002
95. National Textile University, Faisalabad 15-11-2002
96. Iqra University, Quetta 02-11-2002
97. Govt. College University, Faisalabad 19-10-2002
98. Institute of South Asia, Lahore 27-7-2003
99. Dadabhoy Institute of Higher Education, Karachi 12-1-2004
100. Institute of Business & Technology, Karachi 12-1-2004
 ENGINEERING UNIVERSITIES / INSTITUTIONS

Following is the list of Province wise Engineering Universities /

Institutions with Disciplines being offered.

NWFP
1. NWFP University of Engineering & Technology, Peshawar
B.Sc. Engineering (Civil, Electrical, Mechanical, Mining,
Agriculture, Chemical and Computer Information Systems)

2. College of Aeronautical Engineering, Risalpur (NUST)

B.E. (Aerospace and Avionics)

3. Military College of Engineering, Risalpur (NUST)

B.E. Civil.

4. Ghulam Ishaque Khan Institute of Engineering Sciences and

Technology, Topi – Swabi
B.Sc. Engineering (Mechanical, Electronics, Metallurgy &
Material, Computer System and Engineering Sciences)

5. CECOS University of Information Technology and Emerging

Sciences, Peshawar
B.Sc. Civil and Electrical Engineering

6. Peshawar College of Engineering (NWFP UET), Peshawar

B.Sc. Electrical Engineering.

PUNJAB

1. University of Engineering and Technology, Lahore

B.Sc. Engineering (Civil, Electrical, Mechanical, Chemical,
Metallurgical, Mining, PetroGas and Industrial & Manufacturing
Engineering).

2. Institute of Chemical Engineering and Technology, Lahore

(University of the Punjab)
B.Sc. Engineering (Chemical, Metallurgy & Materials Science)

3. University of Agriculture, Faisalabad

B.Sc. Engineering (Agricultural).
4. NFC Institute of Engineering and Technological Training,
Multan
(Bahauddin Zakariya University)
B.Sc. Engineering (Chemical).

5. College of Electrical & Mechanical Engineering, Rawalpindi

(NUST)
B.E. (Electrical, Mechanical, Computer and Mechatronics).

6. Military College of Signals, Rawalpindi (NUST)

B.E. Electrical (Communication) and Computer Software.

7. University of Engineering and Technology, Taxila

B.Sc. Engineering (Civil, Electrical and Mechanical)

8. University College of Engineering and Technology (BZU), Multan

B.Sc. Engineering (Civil and Electrical)

9. National College of Textile Engineering (UET, Lahore), Faisalabad

B.Sc. (Textile Engineering)

10. NFC Institute of Engineering & Fertilizer Research (UET Lahore),

Faisalabad
B.Sc. (Chemical Engineering)

11. Islamic International Engineering College (UET Taxila),

Islamabad
B.Sc. Electrical Engineering (Communication)

12. COMSATS Institute of Information Technology (Jauhar Campus),

Islamabad
B.Sc. Computer Engineering

SINDH
1. NED University of Engineering and Technology, Karachi
B.E. (Civil, Electrical, Mechanical, Computer and Information
Systems, Textile, Electronics and Industrial & Manufacturing)

2. Institute of Industrial Electronics Engineering (PCSIR), Karachi

(NED-UET)
B.E. (Industrial Electronics)

3. Mehran University of Engineering and Technology, Jamshoro

B.E. (Civil, Electrical, Mechanical, Electronics, Industrial, Mining,
Metallurgical, Chemical, Petrogas, Computer Systems and
Textile)
4. Usman Institute of Technology, Karachi (Hamdard University)
B.E. (Electronics and Computer Systems)

5. Sir Syed University of Engineering & Technology, Karachi

B.S. (Civil, Electronics, Bio-Medical and Computer Engineering)

6. Pakistan Navy Engineering College, Karachi (NUST)

B.E. (Electrical and Mechanical)

7. Quaid-e-Awam University of Engineering, Science & Technology,

Nawabshah
B.E. (Civil, Electrical and Mechanical and Computer Systems)

8. Sindh Agriculture University, Tandojam

B.E. (Agricultural). BALOCHISTAN

1. Balochistan University of Engineering & Technology, Khuzdar

B.E.( Civil, Electrical and Mechanical).

AJ&K

1. Ali Ahmed Shah, University College of Engineering &

Technology, Mirpur, AJ&K
B.Sc. (Electrical Engineering).
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 Alphabetical List of Major ISPs with Cities

ISP Cities Voice Web

 Aga Khan University Karachi 48593435 www.akunet.org

 Apolo Online Islamabad 2651361-3 www.apollo.net.pk

 Asia Online Karachi 111-99-00-00 www.aol.net.pk

 AT&T Global Networks Karachi 7786945 www.att.com

 AZM Technologies Karachi 111-476-111 www.amzt.com

 Beaconett Lahore 111-200-002 www.beacon.net

 BestNet Lahore 2829094-8 www.best.net.pk

 Brain Net Karachi, Lahore 111-222-888 www.brain.net.pk

 Click Online Peshawar 111-131-111 www.click.net.pk

 CompuNet Karachi 111-111-265 www.compunet.com.pk

 Comsats Islamabad 111-700-800 www.comsats.net.pk

Cubexs Karachi 5866991 www.cubexs.net.pk

 Cyber Access Karachi 4553923 www.cyberacces.com.pk

 Cyber Net Karachi 111-44-55-66 www.cyber.net.pk

 Dancom Online Islamabad 111-505-565 www.dancom.com.pk

 Digicom Karachi 111-200-111 www.digicom.net.pk

 Eworld Karachi 111-246-246 www.eworld.net.pk

 Excel Net Islamabad 111-000-707 www.excel-xl.net

 Expert Net Okara 526929 www.xpert.net.pk

 Fascom Karachi 2400455 www.fascom.com

 Fibre Lahore 6660066 www.fibre.net.pk

 Gemnet Karachi 111-436-638 www.gem.net.pk

 GerrysNet Karachi 111-123-321 www.gerrys.net

 Go Net Lahore 111-55-44-33 www.go.net.pk

Habib Rafiq International Lahore (042) 5717162-4 www.ecell.net.pk

 Hamdard Education Net Karachi 4383986-7 www.hamdard.net.pk

 InstaNet Karachi 111-46-47-48 www.insta.net.pk

 Iqra Net Peshawar 111-364-364 www.iqranet.net

 Micro Net Islamabad 27712051 www.micro.net.pk

 MS Net Lahore 111-111-676 www.ms.net.pk

 Multinet Karachi 111-349-349 www.multi.net.pk

Pakistan Online Lahore 111-111-567 www.pol.com.pk

 SatNet Karachi 111-728-638 www.sat.net.pk

 ShoaNet Islamabad 2828334 www.shoa.net

 Speedia Online Islamabad 5471515 www.speedia.net.pk

 SSUET.Net Karachi 111-717-717 www.ssuet.net

 SuperNet Karachi 5871864-7 www.super.net.pk

 Top Net Islamabad 2870071-3 www.topnet.com.pk

 TryInternet Karachi 111-221-221 www.tryinter.net

 Web Net Karachi 111-36-26-36 www.webnet.com.pk

 WOL Karachi, Lahore 111-600-111 www.wol.net.pk

 WorldCALL Karachi, Lahore 111-111-925 www.go4b.net

 World Tel Karachi 111-002-003 www.wtmeca.net

  World Online Karachi 111-600-111 www.wol.com.pk

 Zab Net Karachi 111-922-638 www.zab.net.pk

Note: Key

Boardband  Dial Up 
 Approved projects for Information Technology &
Telecommunication

Name of the Project / Date of Duration Date of Total Cost

S. No. Executing Agency
(Implementing Agency) approval (Months) completion (Rs. illion)

1 Training of Data Entry Operators COMSAT 20-Jul-00 12 20-Jul-01 20.00

(COMSATS)
2 Consultancy Program for IT IT & TC Division 20-Jul-00 24 20-Jul-02 39.991
Development (IT&TC Division)
3 Re-Training of Public Service Engineers IT & TC Division 31-Aug-00 24 31-Aug-02 36.996
and Scientists. (IT&TC Div)
4 Internetwork Training Program (CISCO COMSATS 31-Aug-00 24 31-Aug-02 34.495
Training). (COMSAT )
5 Qarz-e-Hasna for IT Students (Changed IT & TC Division 31-Aug-00 12 31-Aug-01 39.974
into scholarship program). (IT&TC Div)
6 Scholarships for IT Human Resoruce IT & TC Division 31-Aug-00 12 31-Aug-01 38.818
Development. (IT&TC Division)
7 IT Faculty Hiring Program (COMSAT) COMSATS 31-Aug-00 12 31-Aug-01 39.682
8 Training of Medical Transcriptionists COMSATS 31-Aug-00 21 31-May-02 25.000
(COMSAT)
9 Government Online (COMSAT) COMSATS 31-Aug-00 15 30-Nov-01 28.614
10 Citizen Online (websites for EGD 6-Oct-00 32 6-Jun-03 37.272
Ministries/Divisions) / ( IT Commission)

11 IT resource Development- training of COMSAT 26-Dec-00 6 26-Jun-01 13.00

Federal Government Employees in BPS-
5 to 16 in IT (COMSAT)
12 Establishment of Center for Computer UET Taxila 26-Dec-00 36 26-Dec-03 39.671
Engineering and Informatics (UET
Taxila)
13 Strengthening Existing Capacities for IT University of 26-Dec-00 30 26-Jun-03 10.360
Education (Ag. Uni. Faisalabad) Agriculture
Faisalabad
14 Strengthening of COMSATS Institute of COMSATS 26-Dec-00 9 25-Sep-01 22.930
IT (COMSAT)
15 Information Technology Programme at NED University of 26-Dec-00 30 26-Jun-03 23.644
IT Centre, City Campus, NED University Engg. & Tech. ,
of Engineering & Technology, Karachi Karachi

16 Strengthening the Department of Shah Abdul Latif 26-Dec-00 30 26-Jun-03 26.580

Computer Science Shah Abdul Latif University
University, Khairpur Khairpur
17 IT resource Development- Pilot Project COMSAT 26-Dec-00 6 26-Jun-01 22.00
for producing 1,000 Developers in JAVA
Technology. (COMSATS)
18 Strengthening of NUST Institute of IT NUST 26-Dec-00 12 26-Dec-01 30.440
19 Preparation of E-Government EGD 26-Dec-00 12 26-Dec-01 36.077
Architecture and Identification of
Projects to be Undertaken in 2000-02 (IT
Commission)
20 Training in Information Technology for PCB/PSEB 26-Dec-00 18 26-Jun-02 10.960
federal employees (PCB)
21 Establishment of Computer Science and BUET, Khuzdar 26-Dec-00 30 26-Jun-03 33.650
Information Technology Department at
Balochistan University of Engineering &
Technology, Khuzdar
22 Strengthening of IT Institute International 27-Dec-00 12 27-Dec-01 35.700
(International Islamic University, Ibd) Islamic University,
Islamabad
23 Strengthening the Existing Capacity for Government 27-Dec-00 30 27-Jun-03 34.650
IT Education (Govt. College Lahore) College, Lahore
24 Strengthening of IT Labs, Department of Bahauddin 27-Dec-00 24 27-Dec-02 35.500
Computer Science (Bahauddin Zakaria Zakariya
University Multan) University, Multan
25 Strengthening of Existing Capcity for IT Islamia University, 27-Dec-00 30 27-Jun-03 36.920
Education, (Islamia University Bahawalpur
Bahawalpur)
26 Strengthening of Existing IT Facilities Fatima Jinnah 27-Dec-00 30 27-Jun-03 36.140
(Fatima Jinnah Women University, Women
Pindi) University,
Rawalpindi
27 Pilot project of Govt. Intranet (NTC) NTC 27-Jan-01 6 28-Jul-01 29.50
28 Establishment of IT Center for Women at Education 27-Jan-01 12 27-Jan-02 35.912
FG College for Women, Gilgit and FG Department,
College for Women, Skardu. (Education Northern Areas,
Dept. NA) Gilgit
29 Establishment of IT Center for Men at Education 27-Jan-01 12 27-Jan-02 35.912
Postgraduate College Gilgit and Degree Department,
College, Skardu. (Education Dept. NA) Northern Areas,
Gilgit
30 IT Resources Development-Training of COMSAT 27-Jan-01 12 27-Jan-02 14.80
graduates having MS/BE Degree from
Baluchistan. (COMSAT)
31 Establishment of Punjab University Punjab University, 27-Jan-01 24 27-Jan-03 37.640
College of IT( PU Lahore) Lahore
32 Strengthening of Center for Computer NWFP UET, 27-Jan-01 12 27-Jan-02 35.540
Information system Engineering (UET Peshawar
Peshawer)
33 Establishment of Center of Excellence in University of 27-Jan-01 24 27-Jan-03 37.780
IT Jamshoro (Sindh University Sindh, Jamshoro
Jamshoro)
34 Introduction of Computer in 20 Federal Ministry of 4-Feb-01 24 4-Feb-03 21.450
Govt. Educational institution in Defence
Cantts/Garrison (MOD)
35 To Increase the Output of IT Graduates NWFP 2-Apr-01 24 2-Apr-03 35.990
(NWFP, Ag. Uni Peshawer) Agricultural
University,
Peshawar
36 Margalla Training Institute of IT & Pilot Heavy Industries 2-Apr-01 3 2-Jul-01 2.295
Project (Heavy Industries Taxila) Taxila

37 Strengthening and Upgradation of Gomal Univesity, 2-Apr-01 24 2-Apr-03 19.140

Institute of Computing & IT & Dept. of D.I Khan
Business Administration (Gomal Uni.
D.I. Khan)
38 Upgradation of Existing Computer center University of 2-Apr-01 24 2-Apr-03 33.193
to Department of Computer Sc. & Azad, Jammu &
IT(AJK Uni. Muzzarabad) Kashmir,
Muzaffarabad
39 Establishment of Faculty of Information IBA, Sukkur 2-Apr-01 24 2-Apr-03 20.962
Technology (IBA Sukkar)
40 Development of the Department of University of 2-Apr-01 24 2-Apr-03 36.255
Computer Science (Uni. of Karachi) Karachi,
41 Multimedia Electronic Courseware Allam Iqbal Open 2-Apr-01 24 2-Apr-03 33.396
Design Center. (AIOU, Islamabad) University
Islamabad
42 Strengthening of IT Center (Lahore Lahore College for 2-Apr-01 24 2-Apr-03 22.680
Colloege for Women) Women
43 Establishment of Institute of Information Mehran University 2-Apr-01 24 2-Apr-03 38.034
Technology (Mehran University of Eng. of Engineering &
Jamshoro) Technology
Jamshoro
44 Construction of Academic Block for COMSATS 2-Apr-01 15 2-Jul-02 39.000
COMSATS institute of IT.
45 IT Infrastructure Support for Pakistan Pakistan Institute 2-Apr-01 24 2-Apr-03 24.450
Institute of Engineering & Applied of Engineering &
Sciences. (PIEAS, Islamabad) applied sciences,
ISB
46 Upgradation of Department of Computer University of 2-Apr-01 30 1-Oct-03 36.966
Sc. As Institute of IT (Uni. of Peshawer) Peshawar
47 Establishment of Virtual IT University IT & TC Division 3-May-01 48 2-May-05 1,000.000
(IT&TC Division)
48 Multi-Serivces Data Network. NTC 3-May-01 12 3-May-02 286.200
49 Training in information technology for PSEB 12-May-01 12 12-May-02 32.550
the employees of all the provinces
(PCB/PSEB)
50 Introduction of computers in 23 Federal FGEI (C/G) Dte 12-May-01 24 12-May-03 27.934
colleges in Cantt (FGEI/ CG
Directorate)
51 Strengthening & capacity building at Computer Training 12-May-01 18 10-Nov-02 8.278
CTC. (Computer Trng Cnter, Ibd) Center (CTC)
52 Agro Information Technology Center Sind Agriculture 12-May-01 24 12-May-03 34.076
(AITC) Tandojam . (Sindh Ag. University,
University Tando Jam) Tandojam
53 Expansion of Department of Computer UET Lahore 12-May-01 24 12-May-03 36.951
Science and IT, UET Lahore
54 Data Network at STP Lahore. (PSEB) PSEB 12-May-01 12 12-May-02 24.500

55 Mobilization of Technology Resources COMSATS 12-May-01 14 11-Jul-02 29.840

(Tremu)
56 Monitoring of IT Projects IT &TC Div 29-May-01 24 29-May-03 28.940
57 Establishment of CIIT Campus at Tobe COMSATS 29-May-01 14 28-Jul-02 38.131
Camp, Abbottabad (COMSAT)

58 IT Research Training Center, COMSTECH 14-Jun-01 12 14-Jun-02 18.933

COMSTECH, Islamabad
59 Establishment of Computer Labs in NTC & Provincial 28-Jun-01 12 28-Jun-02 1.570
Secondary Schools of AJK for Training IT Boards
of Students and Community Support
(NTC, Prov. IT Boards)
60 Establishment of Computer Labs in NTC & Provincial 28-Jun-01 12 28-Jun-02 2.750
Secondary Schools of Balochistan for IT Boards
Training of Students and Community
Support. (NTC, Prov. IT Boards)
61 Establishment of Computer Labs in NTC & Provincial 28-Jun-01 12 28-Jun-02 9.020
Secondary Schools of NWFP for IT Boards
Training of Students and Community
Support. (NTC, Prov. IT Boards)
62 Establishment of Computer Labs in NTC & Provincial 28-Jun-01 12 28-Jun-02 14.910
Secondary Schools of Sindh for Training IT Boards
of Students and Community Support
(NTC, Prov. IT Boards)
63 Establishment of Computer Labs in NTC & Provincial 28-Jun-01 12 28-Jun-02 39.240
Secondary Schools of Punjab for IT Boards
Training of Students and Community
Support (NTC, Prov. IT Boards)
64 Design and Development of Virtual Military College of 18-Jul-01 12 18-Jul-02 7.000
Private Network Encryption System for Signals,
Indigenous Production in the country. Rawalpindi
(Military College of Signals,
Rawalpindi)
65 Design and Development of Multi Military College of 18-Jul-01 12 18-Jul-02 7.170
Channel Speech Compression System for Signals,
Indigenous Production in the country. Rawalpindi
(Military College of Signals,
Rawalpindi)
66 Establishment of Center for Information University of Arid 18-Jul-01 24 18-Jul-03 27.961
Technology (Revised) (Arid Uni, Pindi) Agriculture,
Rawalpndi
67 Refurbishment work of Offices of M/O Pak PWD 18-Aug-01 4 17-Dec-01 10.863
Science & Technology at 4th Floor of
ETPB Complex, Islamabad (IT&TC Div)

68 IT Plan for 9th SAF Games. (SAF 9th SAF Games 18-Aug-01 2 17-Oct-01 15.470
Organising Committee) Organizing
Committee
69 Capacity Buliding for IMS Personnel National 18-Aug-01 3 17-Nov-01 0.500
(Training of Officers and Staff handling Accountability
Information Management System at Bureau (NAB)
NAB)
70 Scholarships for FATA, Capital, AJK & IT & TC Division 29-Aug-01 12 29-Aug-02 6.642
NA IT HRD Program (Continuation)
NEW. (IT&TC Div)
71 Scholarships for Baluchistan IT HRD IT & TC Division 29-Aug-01 12 29-Aug-02 1.176
Program (Continuation). (IT&TC Div)
72 Scholarships for NWFP IT HRD IT & TC Division 29-Aug-01 12 29-Aug-02 5.544
Program (Continuation) NEW. (IT&TC
Div)
73 Scholarships for Sindh IT HRD Program IT & TC Division 29-Aug-01 12 29-Aug-02 11.472
(Continuation) NEW. (IT&TC Div)
74 Scholarships for Punjab IT HRD IT & TC Division 29-Aug-01 12 29-Aug-02 37.716
Program (Continuation) NEW (IT&TC
Div)
75 Software Technology Park in the Private PSEB 6-Oct-01 12 6-Oct-02 39.000
Sector(PSEB)
76 Educational Intranet (NTC) (Total cost is NTC 17-Oct-01 12 17-Oct-02 184.936
333.318, GOP share is 184.936)
77 Data node at the Software Technology PSEB 27-Oct-01 12 27-Oct-02 11.570
Park in the Evacuee Trust Building(
ETB)(PSEB)
78 Enhancement of PMO Computerization. PMO 3-Dec-01 2 1-Feb-02 2.000
(Defence project)
79 PAKSAT Consultancy (NTC) NTC 3-Dec-01 12 3-Dec-02 9.935
80 Establishment of data node for software PSEB 3-Dec-01 12 3-Dec-02 15.500
companies at Peshawar(PSEB)
81 Introduction of Computer education in Federal Directorate 10-Jan-02 24 10-Jan-04 39.890
25 F.G/Model Colleges and Schools in Of Education
Islamabad Capital Territory
82 Payment of salary to Federal EGD 10-Jan-02 6 11-Jul-02 16.786
Government employee through ATM.
(IT Commission, National Bank of
Pakistan)@( Total Cost Rs 33.571
Million; 50% IT&T Div Share)
83 International Products Business plans, PSEB 10-Jan-02 12 10-Jan-03 35.200
Products and marketing/sales (PSEB)
84 Industrial Automation (Bridge 2002). PSEB 10-Jan-02 12 10-Jan-03 27.410
(PSEB)
85 Domestic Exhibition [PSEB) PSEB 10-Jan-02 12 10-Jan-03 19.560
86 Internship (Groom 2002). (PSEB) PSEB 10-Jan-02 6 11-Jul-02 4.383

87 Marketing Launch Phase 1 (PSEB) PSEB 10-Jan-02 12 10-Jan-03 9.910

88 Software Industry Info Center. (PSEB) PSEB 10-Jan-02 12 10-Jan-03 34.030
89 Establishment of COMSATS Institute of COMSATS 10-Jan-02 18 11-Jul-03 39.000
IT at Lahore: Phase-I of National
University of Engineering and
Information Technology (NUEIT),
Lahore.
90 Information Technology Resource COMSATS 10-Jan-02 9 10-Oct-02 27.000
Development Legal Transcription Institute of IT
Training (COMSAT)
91 Establishment of IT Institute (Quaid-e- Quaid-e-Awam 2-Feb-02 30 2-Aug-04 38.230
Awam University Nawabshah) University,
Nawabshah
92 UET Taxila (Endowment Fund) UET Taxila 8-Feb-02 8-Feb-02 110.000
93 UET, Lahore (Endowment Fund) UET, Lahore 8-Feb-02 12 8-Feb-03 195.000
94 Mehran UET Jamshoro (Endowment Mehran UET 8-Feb-02 60 7-Feb-07 110.000
Fund) Jamshoro
95 NED UET Karachi (Endowment Fund) NED UET Karachi 8-Feb-02 12 8-Feb-03 192.500
96 Quaid-e-Awam University Nawabshah Quaid-eAwam 8-Feb-02 8-Feb-02 55.000
(Endowment Fund) University
Nawabshah
97 Establishment of Petorman University Petroman 8-Feb-02 48 7-Feb-06 199.900
(Petroman)
98 PIEAS (Endowment Fund) PIEAS 8-Feb-02 60 7-Feb-07 110.000

99 UET Peshawer (Endowment Fund) UET Peshawer 8-Feb-02 60 7-Feb-07 165.000

100 NUST (Endowment Fund) NUST 8-Feb-02 60 7-Feb-07 198.000

101 NUST IT Institute NUST 28-Feb-02 84 26-Feb-09 2090.03
102 Installation Of LAN and implementation EGD 2-Mar-02 16 1-Jul-03 38.629
Of Mail tracking system
103 Kohat university Of Science & KUST 2-Mar-02 24 1-Mar-04 34.321
Technology
104 Infrastructure setup for AJ&K Master Govt Of AJ&K 2-Mar-02 24 1-Mar-04 24.007
implementation Plan
105 IT Training For Students & Jobless Govt of Sindh 2-Mar-02 24 1-Mar-04 2.000
Graduates Sind.
106 E-Govt. Agency Specific & General P&D, Govt Of 2-Mar-02 12 2-Mar-03 1.547
application (WEBSITE on Geo Data) Sind
107 Setting up an IT infrastructure for City P&D, Govt Of 2-Mar-02 18 31-Aug-03 37.253
District Governments Karachi. Sind

108 E-Government Pillot Project For Sind P&D, Govt Of 2-Mar-02 24 1-Mar-04 39.958
Government. Sind

109 ICT Infrastructure & Readiness. PCB 2-Mar-02 12 2-Mar-03 3.200

110 International Exibitions PSEB 6-Mar-02 9 4-Dec-02 28.723

111 Standardization Of Pakistan software PSEB 6-Mar-02 15 5-Jun-03 29.946
Industry
112 Development Of Project Management Govt Of NWFP 6-Mar-02 6 4-Sep-02 4.607
Systems-(NWFP)
113 Project For Development Of Inter agency Govt Of NWFP 6-Mar-02 12 6-Mar-03 8.514
Flow Of information systems (NWFP)

114 IT Training For Sind Government P&D, Govt Of 6-Mar-02 12 6-Mar-03 38.000
Employees (SIND) Sind
115 Geographical Information Systems to Govt Of NWFP 6-Mar-02 36 5-Mar-05 27.461
Facilitate the investors for mineral
exploration/mining in NWFP
116 Establishment of Intranet dial up Govt Of NWFP 6-Mar-02 12 6-Mar-03 7.326
between Finanace & Planning
departments(NWFP)
117 Process Mapping & Essential Re- EGD 26-Mar-02 2 25-May-02 3.795
engineering At MOST
118 Establishment Of The Centre For Digital UET LAHORE 26-Mar-02 24 25-Mar-04 38.695
Signal Processing & Wireless
Communication At UET Lahore.
119 Convergence Of IT Based Medical CPSP 26-Mar-02 13 25-Apr-03 23.914
education.
120 IT Skill Enablement Of Probationary EGD 9-Apr-02 7 7-Nov-02 37.276
Officers Of Civil Services.
121 Establishment of a Multimedia Paltform Virtual University 12-Apr-02 24 11-Apr-04 132.04
for the Virtual University,Educational
Programming & E-Government.
122 Establishment Of Centres For Computer University of 29-Apr-02 27 28-Jul-04 39.99
Sciences & Information Technology at Azad, Jammu &
Sub-Campuses Kotli & Rawalakot. Kashmir,
Muzaffarabad
123 Balochistan University Of Information Govt. Of 29-Apr-02 24 28-Apr-04 39.67
Technology & Management Sciences, Baluchistan
Quetta (Phase I).
124 Accreditation Council for Education in Tremu 3-May-02 24 2-May-04 39.106
Information Technology (ACEIT).
125 Umair Bhasha Institute Of Information UBIT 29-May-02 12 29-May-03 178.63
Technology(Endowment Fund)
126 Renovation,Development&Uplift of COMSAT 4-Jun-02 13 4-Jul-03 12.28
Civil Infrastructure at CIIT Abbottabad
127 Provision of support facilities at CIIT, COMSAT 4-Jun-02 7 2-Jan-03 24.302
Lahore.
128 Establishment Of CISCO Networking COMSAT 4-Jun-02 6 3-Dec-02 12.70
Academics
129 Punjab IntraNet Punjab IT 24-Jun-02 6 23-Dec-02 1.0494
Department
130 Computerization of Arm Licences Punjab IT 24-Jun-02 24 23-Jun-04 11.786
(Phase-I) Department
131 Sialkot Model IT District Punjab IT 24-Jun-02 12 24-Jun-03 12.925
Department
132 Computerization of Registration Deeds Punjab IT 24-Jun-02 6 23-Dec-02 11.352
(Phase-I) Department
133 Institutional Strengthening of Pakistan Pakistan Computer 24-Jun-02 24 23-Jun-04 11.786
Computer Bureau Bureau
134 PAKSAT Satellite on Rent Project NTC 5-Jul-02 60 4-Jul-07 264.00
135 Establishment of Centre of Excelence for UET Taxila 27-Aug-02 24 26-Aug-04 34.988
ASIC Design & DSP at UET Taxila
136 Secure email & internet connectivity at EGD 27-Aug-02 12 27-Aug-03 1.830
MOST
137 Establishment of Computer Lab at MCJ MCJ 27-Aug-02 12 27-Aug-03 12.875
138 Computer Equipment & Manpower PAF Directorate of 27-Sep-02 34.146
Schools and Colleges Schools and
Colleges Training
Branch Rear Air
Headquarters
Peshawar
139 Automation of EPB: (Online Export Promotion 27-Sep-02 6 28-Mar-03 19.020
Internet/Intranet Office Connectivity and Bureaue
with major stake holders including
Foreign Missions abroad).
140 Pakistan health Information Online Pakistan Medical 27-Sep-02 9.467
(Health Information Resource Center). Research Council
(PMRC)
141 Establishment of LAN for Ministry of NTC 31-Oct-02 1 30-Nov-02 2.438
Science & Technology
142 Establishment of Centre of IT National Defence 31-Oct-02 6 1-May-03 33.151
Inoculation for Security Strategists College, Islamabad
143 Establishment of IT Center Cadet Cadet College 31-Oct-02 7.458
College Sanghar. Sanghar.
144 International Gate Way Exchange & SCO 6-Jan-03 24 5-Jan-05 142.740
Earth Station For AJ&K & NAS (Project
No. 11/2002-2003)"
145 CMM Pakistan-2003-Stndaerdixation of PSEB 22-Jan-03 24 21-Jan-05 31.500
Pakistan Software Industry
146 Secure Electronic Communications & EGD 22-Jan-03 12 22-Jan-04 9.978
Office Automation at Prime Ministers
Secretariate
147 Introduction of Computer Education in Govt. of AJK 22-Jan-03 12 22-Jan-04 4.973
Cadet College Plandri.
148 Operationalization of 5000 Lines GSM SCO 28-Apr-03 28-Apr-03 28.600
project gift accepted by President of
Pakistan for AJ&K.
149 Lexicon, Machine Translation & Text to EGD 28-Apr-03 44 26-Dec-06 38.996
Speech Software for Urdu.
150 Industrial Information Network (IIN) For MoIP/SMEDA 28-Apr-03 36 27-Apr-06 39.600
Small & Medium Entrepreneurs.
151 Setting up of a Campus-wide network EGD 28-Apr-03 12 27-Apr-04 13.120
and up-gradation of I.T. Training
facilities at Pakistan Administrative Staff
College, Lahore.
152 Strengthening Of Polytechnics Industries 28-Apr-03 24 27-Apr-05 8.832
(Introduction of Computer/Information Department
Technology at Govt. Polytechnic (Technical
Institute, Mardan) Education &
Manpower
Training), Govt. of
NWFP.
153 Provision of Computer Labs at M/o Education 28-Apr-03 30 26-Oct-05 18.990
Polytechnic Institute for Women,
Islamabad.
154 Automation/ computerization of the MCA 28-Apr-03 12 27-Apr-04 9.820
Monopoly Control Authority.
155 Hospital Management Infromation SIUT 21-Jun-03 24 20-Jun-05 21.332
System (HMIS) & Networking Facilities
at the New Premises of SIUT
156 Upgradation of IT Infrastructure PMA 21-Jun-03 24 20-Jun-05 37.416
(Pakistan Millitary Academy ,Kakul)
157 Automation of District Bar Courts. EGD 21-Jun-03 24 20-Jun-05 39.671
158 Technical Support To IT Departments Of EGD 15-Sep-03 24 14-Sep-05 7.063
Provinces & AJK
159 E-Enablement Of Senate Of Pakistan For EGD 15-Sep-03 24 14-Sep-05 31.840
Facilitation Of Parliamentarians &
Enhanced Citizen Participation
160 E-Enablement Of National Assembly Of EGD 15-Sep-03 24 14-Sep-05 35.88
Pakistan For Facilitation Of
Parliamentarians & Enhanced Citizen
Participation
161 Electronic Office at Ministry of EGD 15-Sep-03 24 14-Sep-05 37.361
Information Technology
162 Training In Information Technology For PCB 15-Sep-03 30 15-Mar-06 32.709
The Employees Of The Federal
Government, Provinces & AJK.
163 Strategic Studies PSEB 15-Sep-03 12 14-Sep-04 9.987
164 EGD 15-Sep-03 15-Sep-03 27.102
International Exhibitions (II)
165 Establishment of Two Computer Labs Bahria Institute of 15-Sep-03 6 15-Mar-04 3.880
(one each at) Bahria University Institute Inforamtion
of Management & Computer Sciences Technology
Islamabad & Karachi.
166 Development of Open Source Resource 30-Oct-03 24 29-Oct-05 29.645
Center
167 Automation of Domestic Industry on 30-Oct-03 24 29-Oct-05 39.256
Open Source System
168 Marketing Launch Phase-II (Image 2003) 30-Oct-03 30-Oct-03 6.887
169 IT Human Support to 30-Oct-03 30-Oct-03 6.910
Ministries/Departments.
170 Setting up of campus-wide network and 30-Oct-03 30-Oct-03 4.8675
up-gradation of I.T. training facilities at
National Institute of Public
Administration (NIPA), Quetta.
171 Setting up of campus-wide network and 30-Oct-03 30-Oct-03 5.411
up-gradation of I.T. training facilities at
National Institute of Public
Administration (NIPA), Lahore
172 30-Oct-03 30-Oct-03 8.24
Setting up of campus-wide network and
up-gradation of I.T. training facilities at
National Institute of Public
Administration (NIPA), Peshawar
173 Strenthening of Infroamtion Technology 30-Oct-03 18 29-Apr-05 36.472
Program in Govt. Colleges of Commerce
& Govt. Commercail Training Institutes
in NWFP
174 Modernization & Expnasion of In-House 30-Oct-03 30-Oct-03 2.086
Publisjhing facility under Quaid-e-Azam
Paper Project.
175 Provision of IT Teachers & Computer 18-Dec-03 48 17-Dec-07 172.350
Labs in Secondary & Higher Secondary
Schools of Baluchistan.
176 Provision of IT Teachers & Computer 18-Dec-03 48 17-Dec-07 49.040
Labs in Secondary & Higher Secondary
Schools of AJK.
177 Provision of IT Teachers & Computer 18-Dec-03 48 17-Dec-07 159.720
Labs in Secondary & Higher Secondary
Schools of FATA,FANA & ICT.
178 Pilot Project for the End User’s & 22-Dec-03 30 21-Jun-06 37.121
System Administrator’s Training on open
source Software
179 Online recruitment system for Federal 22-Dec-03 24 21-Dec-05 39.180
Public Service Commission (FPSC).

180 Human Resource Development Program 22-Dec-03 36 21-Dec-06 37.890

in Multimedia, Graphics, Animation &
Production
181 Provision of IT Teachers & Computer 7-Jan-04 48 6-Jan-08 899.000
Labs in Secondary & Higher Secondary
Schools of Punjab.
182 Provision of IT Teachers & Computer 7-Jan-04 48 6-Jan-08 368.250
Labs in Secondary & Higher Secondary
Schools of Sindh.
183 Provision of IT Teachers & Computer 7-Jan-04 48 6-Jan-08 302.570
Labs in Secondary & Higher Secondary
Schools of NWFP.
Source: Ministry of Science & Technology
SOURCES OF INFORMATION
Used in this report

• EAC’s Perception /Vision

• Pakistan Software Export Board (PSEB)

• Federal Bureau of Statistics (FBS)

• Ministry of Science and Technology (MoST)

• Pakistan Telecommunication Company

Limited (PTCL)

• Islamabad Software Factory (ISF)

• Informatics Gallery

• Gulf Net

• Internet
 POSTAL / EMAIL ADDRESSES OF IMPORTANT
IT ORGANIZATIONS IN PAKISTAN
IndusTec Institute of Computer Science BrainNet, Lahore (Head Office)
L-7, Block 21, Federal "B" Area, 730 Nizam Block Allama Iqbal Town, Lahore-54570
Karachi, Pakistan Tel: 6377432 - 34, 6318454 Tel: +92-42-111-222-888
Fax: 6310476 Website: Fax: 7832039
http://www.industec.edu.pk/ Email: info@brain.net.pk
Email: industec@super.net.pk
Ahead Communications BrainNet, Lahore (Sub-Office)
Apartment No. 5, 7A-P, Gulberg II, Suite No. 9, First Floor, Hafeez Center, Gulberg,
Lahore - Pakistan. Tel: 9242 575 9107 Lahore.
Cell: 92300 846 1118 Tel: 92-42-5710185, 5710285
E-mail: info@aheadcommunications.com Email: hcp@brain.net.pk
Shaheed Zulfikar Ali Bhutto Institute of Science BrainNet, Sahiwal
and Technology Madian Manzil
90, Clifton, Karachi 75600, Pakistan Near Ali Masjid, Gulistan Road,
Phone : (92-21) 111-922-478 Civil Lines, Sahiwal
Fax : (92-21) 5830446 Tel: 0441-1227992
Email: swlgw@brain.net.pk
Dubai Campus
Email : info@szabist.ac.ae BrainNet, Gujranwala
Address : Shaheed Zulfikar Ali Bhutto Institute of 48-B Trust Plaza, Gujranwala.
Science and Technology Tel: 0431-111-222-888
Block 4B, Fax: 0431-255233
Knowledge Village Dubai Email: gujgw@brain.net.pk
Phone : (971-4) 3664601-6
Fax : (971-4) 3664607 BrainNet, Sialkot
Office No. 26, 27, 28, Allama Iqbal Market, Paris Road,
Islamabad Campus Sialkot
Email : info@szabist-isb.edu.pk Tel: 0432-111-222-888
Address : Shaheed Zulfikar Ali Bhutto Institute of Fax: 0432-597673
Science and Technology Email: sktgw@brain.net.pk
Block 3-D (Kohistan Road), F-8 Markaz,
Islamabad 44000, Pakistan BrainNet, Peshawar
Phone : (92-51) 2855151-2 43 Park Road, University Town, Peshawar
Fax : (92-51) 250314 Tel: +92-91-111-222-888
Fax: +92-91-41353
Larkana Campus Email:pshgw@brain.net.pk
Email : info@szabist.edu.pk
Address : Shaheed Zulfikar Ali Bhutto Institute of BrainNet, Sheikhupura
Science and Technology Office No. 20, Sheikhupura Stadium,
Larkana Campus, Opposite GPO, Larkana, Sindh, Sheikhupura
Pakistan Tel: 4931-54370-71-72
Phone : (92-741) 444760, (92-741) 442678 Email: skpgw@brain.net.pk

BrainNet, Rahim Yar Khan BrainNet, Karachi

Plot 43/1/Q Town House # 16 Block 6 PECHS Razi
14 Club Road, Rahim-Yar-Khan Road, Karachi
Tel: 0731-76767 Tel: 021-111-222-888
Email: rykgw@brain.net.pk Fax: 021-4386600
Email: khigw@brain.net.pk
BrainNet, Rahim Yar Khan
BrainNet, Quetta
14 Club Road, Rahim-Yar-Khan Shop No. 15-S, Swiss Plaza,
Tel: 0731-76767 Jinnah Road, Quetta.
Email: rykgw@brain.net.pk Tel: 081-827214
Mob:0300-3811488
Email: qtagw@brain.net.pk
BrainNet, Rawalpindi BrainNet, Multan
29, First Floor, Services/Pindi Club Plaza The 61-Mall Plaza Multan
Mall. Rawalpindi Tel1: 061-511448 - 546254
Tel: 051-111-222-888 Tel2: 061- 111-222-888
Fax: 051-5567116 Fax: 92-61-571100
Email: isbgw@brain.net.pk Email: mulgw@brain.net.pk
BrainNet, Faisalabad
Bazar Court, Serena Hotel, Faisalabad.
Tel: 041-111-222-888
Fax: 041-613618
Email: fsdgw@brain.net.pk
BrainNet, Mardan BrainNet, Dera Ismail Khan
The Mall, Mardan. 89 - A, Khalid Road, Hathi Park
Tel1: +92-931-72409 Dera Ismail Khan.
Tel2: +92-931-72410 Email:shahab@brain.net.pk Tel: 0961-712891
Email: dikgw@brain.net.pk
BrainNet, Abbottabad
Flat # 1. Cantt Plaza, Main Bazar, Abbottabad BrainNet, Burewala
Tel: +92-992-334462 Tel 0447-51745
Email: shahab@brain.net.pk Cell: 0320-3180799
Email: brwgw@brain.net.pk
BrainNet, Kohat

Rawalpinid Road Fubs CNG Kohat. BrainNet, Lahore (Head Office)

Tel1: +92-922-518320 730 Nizam Block Allama Iqbal Town, Lahore-54570
Tel2: +92-922-518321 Email:khtinfo@brain.net.pk Tel: +92-42-111-222-888
Fax: 7832039
BrainNet, Sargodha Email: info@brain.net.pk
Shop No. 08
Chowk Iqbal Colony, Sargodha COMSATS, Islamabad
Tel1: 0451-111-222-888 Islamabad Johar Campus:
Tel2: 0451-718504 Plot# 30, Sector H-8/1, Islamabad
Email: sgdgw@brain.net.pk Tel: +92 (051) 9258481-84
Fax: +92 (051) 9258500
MAGSNET
83C 1st Floor, Khayaban-e-Jami, COMSATS, Abbottabad
Phase VII, DHA University Road
Karachi 75500 Abbottabad.
Pakistan Tel: +92 (0992) 383591-5
Tel: (92-21) 5800861-2, (92-21) 5880898-9 Fax: +92 (0992) 383441
Fax (92-21) 5803907
Email: info@magsnet.net COMSATS, Wah
The Mall
BrainNet, Lahore (Head Office) Wah Cantt.
730 Nizam Block Allama Iqbal Town, Lahore- Tel: +92 (0596) 546851-2
54570 Fax: +92 (0596) 546850
Tel: +92-42-111-222-888
Fax: 7832039 COMSATS, Lahore
Email: info@brain.net.pk M. A. Jinnah Building
Defense Road, Off Raiwind Road, Lahore
FAST, Islamabad Campus Tel: +92 (42) 9203102-10
FAST House, Rohtas Road, G-9/4 Fax: +92 (42) 9203100
Tel: 111 128 128
Fax: (051) 226 2885 Dr. A.Q. Khan Institute of Technology and
Management
FAST, Lahore Campus ICCTS PLaza 81, F-7 / G-7 Markaz
Block-B, Faisal Town Blue Area, Islamabad, PAKISTAN.
Tel: 111 128 128 Tel: (+92) (51) 2278101-5
Fax: (042) 516 5232 Fax: (+92) (51) 2277178

FAST, Peshawar Campus

160, Industrial Estate, Jamrud Road
Tel: 111 128 128
Fax: (091) 82 2320
FAST, Karachi Campus GERRYSNET, Karachi
Shah Latif Town (on National Highway) 4th Floor. Central Hotel Building. Mereweather Road.
Tel: 111 128 128 Karachi, Pakistan.
Fax:( 021) 410 0149 Tel: 111-123-321
Fax: 5687960 - 5651050
Email: info@gerrys.net
Global Enterprise GERRYSNET, Lahore
Suite # 101, 1st Floor, Speedy Towers Ground Floor, Rear block # 5, Awami Complex, New
D.H.A. Phase 1, Karachi - Pakistan. Garden Town. Lahore, Pakistan
Tel : 5389015 - 7 Tel: 111-123-321
Fax : 5389018 Fax: 5889207
Email : Email: info@gerrys.net
mailto:info@global-enterprises.com.pk
GERRYSNET, Islamabad
ICNS, Inc. Flat # 02, Block # 1 Class 3,Shopping Center G8/2
7/10 Birdwood Rd. street 9 Islamabad, Pakistan.
Lahore-3 Tel: 111-123-321
Pakistan Fax: 2853302
Phone: (042) 755-0577 Email:info@gerrys.net
Fax:(042) 755-2759
E-mail: info@icns.com.pk Hamdars, Karachi
Web: http://www.icns.com/ 164-G, Block III, Off Khalid Bin Waleed Road,
P.E.C.H.S
IndusTec Institute of Computer Science Karachi, Pakistan.
L-7, Block 21, Federal "B" Area, Phones: (92-21) 4559779, 4558839
Karachi, Pakistan Tel: 6377432 - 34, 6318454 Email: info@hamdard-iit.edu.pk
Fax: 6310476 Website:
http://www.industec.edu.pk/ ITCN Asia Secretariat
Email: industec@super.net.pk Ecommerce Gateway Pakistan (Pvt) Ltd.
18 C.P. & Berar Housing Society,Karachi,
Karachi Institute of Information Technology Tel: (92-21) 453-6321, 111-222-444
ST-2, Sector X/VII, KDA Scheme 45 Fax: (92-21) 453-6330, 4549293
Gulshan-e-Maymar, Karachi-75340 Email: mailto:itcna@jamals.com
Phone: (92-21) 6350731-5 Web:http://www.itcnasia.com/
Fax: (92-21) 6350740
Makarts International Corporation
Mohammad Ali Jinnah University Suite #115, First Floor, Clifton Centre, Block 5, Clifton,
Jinnah Avenue, Blue Area, Islamabad. (Opposite Mottas),
Fax: 92-51-2822743 Karachi-75600 Pakistan.
UAN: 111-87-87-87 Phone: 5871132-4
Email:info@jinnah.edu.pk Fax: 92-21-5871144
Email:info@makarts.com
NUCES, Karachi
St.4, Sector 17-D, PSEB, Lahore
Shah Latif Town, Karachi. 5th floor, Admin Block Awain-e-Iqbal Complex Egerton
Tel : 111 128 128 Road, Lahore.
Website : www.fastics.edu.pk Tel: (+92-42) 6307825-6 Fax: (+92-42) 6307827
Emails:Queries info@fastics.edu.pk UAN: 042 - 111-333-666

PSEB, Islamabad PSEB, Peshawar

2nd Floor, Evacuee Trust Complex, F-5/1, Agha Commercial Complex Block 1 phase # 5 Hayatabad
Khan Road, Islamabad. Tel: (+92-51) 9204074 Peshawar
Fax: (+92-51) 9204075 Ph: 091 – 9217496
UAN: 051 - 111-333-666 UAN: 091 - 111-333-666
Email: Info@pseb.org.pk
PSEB, Karachi
PSEB Regional Office, Sindh National Tariff Commission
Suite # 1907-8, 19th Floor, Tower-A, State Life Building No. 5
Saima Trade Tower, I.I.Chundrigar Road, Jinnah Avenue, Islamabad.
Karachi-74000, Pakistan. P.O Box 1689
Tel: (021)-9217381, (021)-9217382 Phone: 92 - 51 - 9202031 (5 Lines)
Fax: (021)-9217382 Fax: 92 - 51 – 9221205
Pakistan Council for Science and Technology Website: www.ntc.gov.pk
Shahrah-e-Jamhuriat, Off Constitution Avenue, G-
5/2, Islamabad, Pakistan. Telephone No.: 00-92-
51-9205157
Fax No.: 00-92-51-9205171
Email: pcst@isb.comsats.net.pk
Savant College of Sciences & Information
Technology
A-1/3, Sector B/4, Allama Iqbal Road, Mirpur,
Azad Kashmir
Phone :058610-46644,47777
Fax :-
Email: vupvc137@vu.edu.pk
Unique College Of Computer Sciences & It
Neelum Road, Lower Plate, Muzaffarabad,
13100, Azad Kashmir
Phone :058810-42839
Fax :-
VU-email: vupvc196@vu.edu.pk
PVC-email: uccs_it@hotmail.com
Pearl Institute Of Management And Information
Technology
Alamdar Road
Phone :081-820615
Fax :081-820616
VU-email: vupvc002@vu.edu.pk
PVC-email: info@pearl.edu.pk
Innovative Institute of Emerging Sciences &
Technology (IIEST)
20 Baerganza Villa, Off Lane to Zarghoon Road.
Phone :081-832682
Fax :081-831106
VU-email: vupvc003@vu.edu.pk
PVC-email: kakar2@yahoo.com
Net Institute of Technology
Plot No.174, I-10/3 Industrial Area,
Phone :051-4448247
Fax :051-4449925
VU-email: vupvc010@vu.edu.pk
PVC-email: netit@isb.paknet.com.pk
Super Tech Institute of Computer Sciences
5-A, Super Tech Plaza, Super Market, Near
National Bank
Phone :051-2274780
Fax :051-2272115
VU-email: vupvc013@vu.edu.pk
PVC-email: sticsisb@thesupertech.com
Institute of Computer & Management Sciences
Sector N1, Phase-IV, Hayatabad
Phone :091-813564, 823342
Fax :091-813564
VU-email: vupvc022@vu.edu.pk
PVC-email: icms@netzone.net.pk
E-mail: ntc@ntc.gov.pk
Institute of Advanced Technologies (IAT)
F-8 Markaz
Phone :051-2855986-8
Fax :051-2264025
VU-email: vupvc004@vu.edu.pk
PVC-email: iat@ilm.edu
Comwave Institute of Information Technology
First Floor, Block#2, Opposite F-7/2 Girls College
Phone :051-2650035
Fax :051-2650201
VU-email: vupvc005@vu.edu.pk
PVC-email: info@comwave.edu.pk
GREEN (Globally Recognized Electronic Education
Network)
31, St#32, F-6/I, Islamabad
Phone :051-2209530,0300-9557552
Fax :-
VU-email: vupvc006@vu.edu.pk
PVC-email: greenisb@isb.paknet.com.pk
HORIZON Center of Computer Sciences
11 Aabpara, Behind ABL, G-6/1
Phone :051-2875335,2874442
Fax :051-2825403
VU-email: vupvc007@vu.edu.pk
PVC-email: horizonqc@hotmail.com
Jinnah College of Computer and Management
Sciences
941, I-10/1,
Phone :051-2211912
Fax :051-2212321
VU-email: vupvc008@vu.edu.pk
PVC-email: jci@junnahs.com
NCR EDUCATION CENTER
Plot # 13-N, 2nd Floor, F-7 Markaz,
Phone :051-2651513-5
Fax :051-2651007
VU-email: vupvc152@vu.edu.pk
PVC-email: naseer@ncr-edu.com
OXFORD COLLEGE OF INFORMATION
TECHNOLOGY
Bussal Chowk- Attock Cantt
Phone :0597-613122
Fax :NA
VU-email: vupvc156@vu.edu.pk
PVC-email: info@oxford.edu.pk
EDUCARE COLLEGE OF IT Bahawalpur Information Technology College
Baldia Road, Bahawalnagar 24-C, Shabbeer Shaheed Road, Model Town-A
Phone :0631-77328 Phone :0621-887239
Fax :0631-72328 Fax :na
VU-email: vupvc198@vu.edu.pk VU-email: vupvc024@vu.edu.pk
PVC-
PVC-email: bitcbwp@hotmail.com
email: EDUCAREBN@YAHOO.COM
PTA The City, APIIT,
Name : Muhammad Younis Karachi Campus
Designation: Director Coordination 2nd Floor, Federation House,
Tel : +92-51-2878154 Main Clifton, Karachi 75500, Pakistan
Fax: +92-51-2879978 Phone: (92-21) 587-8000
email : younis_pak@pta.gov.pk Fax: (92-21) 5878006
E-mail: info@apiit.edu.pk
Usman Institute of Technology
ST-13, Block 7, Abul Hasan Isphahani Road, The City, APIIT
Opp. Safari Park, Gulshan-e-Iqbal, Karachi Lahore Campus
75300 (Pakistan) APIIT House, 14-A, Ali Block,
Phone: 4978274-5, 4982464-76 New garden town, Lahore.
email: registrar@uit.edu Phone: 111-331-111
Fax: (92-42)588-5711
IT Wizards E-mail: info@apiitlhr.edu.pk
206 Progressive Square, 11 - A Block 6,
P.E.C.H.S., Shara-e-Faisal, Karachi Preston University: Islamabad Campus
Tel: 9221 4385068 / 4310972
Fax: 9221 4310970 Air Cdre (R) Muhammad Saleem
Email: sales@wiz-it.net Program Director
85, Street 3, H-8/1, Islamabad, Pakistan 44000
Preston University: Islamabad Campus Syed Zille Tel: 051 - 4430597-8, 4430649
Abbas, President Fax: +92-51-4430648
Director General (Operations) Email: isb@prestonpak.edu.pk
20 Margalla Road, F-8/3, Islamabad, Pakistan
44000 Preston University: Peshawar Campus
Tel: +92-51 - 2261373-74 Dr Mohammad Anwar Hassan
UAN: 111-707-808 Program Director
Fax: 051 - 2255817 18, Old Jamrud Road,
Email: info@prestonpak.edu.pk University Town Peshawar, Pakistan
Tel: +92-91 - 845540 - 2
Preston University: Kohat Campus (Main) Fax: +92-91 - 845523
Mr. Faqir Waqar Email: psr@prestonpak.edu.pk
Project Officer
Old Govt. Degree College No.2 Preston University: Lahore OPSTeC Campus
KDA Scheme II, Kohat, Pakistan Brig. (R) Mazhar Abbas Razwi
Tel: +92-922-515081-3 Senior Program Director
Fax: +92-922-515084 11-F, Model Town, Lahore, Pakistan
Email: kohat@prestonpak.edu.pk Tel: +92-42 – 111-123-222
Fax: +92-42 - 5835884
Preston University: Lahore Canal Campus Email: info@opstec.edu.pk
179-A, Abubakar Block,
New Garden Town, Lahore, Pakistan Preston University: Faisalabad Campus
Tel: +92-42 - 5858745-9 Mr. Masood Arain
Fax: +92-42 - 5862681 Acting Program Director
Email: lhr@prestonpak.edu.pk 103-C/2, Peoples Colony,
Kohinoor Chowk, Faisalabad, Pakistan
Preston University: Multan Campus Tel: +92-41 - 546274 - 5, 541274
Mr. Mohtashim Tareen Fax: +92-41 - 541627
Assistant Program Director Email: fsd@prestonpak.edu.pk
11-B, Bosan Road Gulgasht Colony,
Multan, Pakistan
Tel: +92-61 - 524086, 520082
Fax: +92-61- 524126
Email: mtn@prestonpak.edu.pk
Preston University: Gujranwala Campus
Dr. Z.H. Shirazi
Sr. Program Director
Opp. Income Tax Complex,
G.T. Road, Gujranwala, Pakistan
Tel: +92-431-891159, 890996
Fax: +92-431-890211
Email: gwn@prestonpak.edu.pk
PIMSAT: Karachi - IT Campus
Capt (Retd) M. A. Jan
Program Director (Computer Science)
177/2, IEP Building,
Shahrah-e-Faisal, Karachi, Pakistan.
Tel: +92-21 - 7789888 - 90
Fax: 021 – 7789891
Email: majan@pimsat-khi.edu.pk
PIMSAT: Karachi – B & F Campus
26, BMCHS,
Shaheed-e-Millat Road, Karachi, Pakistan
Tel: +92-21 – 4941112-13
Fax: +92-21 – 4935614
Email: ibsam@super.net.pk
PIMSAT: Karachi – BIS-2 Campus
SD-1, Block A,
North Nazimabad, Karachi, Pakistan
Tel: +92-21 – 111-278-324
Fax: +92-21 – 6633472
Email: aptechnn@aptechnn.com
PIMSAT Dubai Campus
Mr. Sajjad Hussain
Director General
Al-Bustan Masfout Plaza, Sheikh Humiad Bin
Abdul Aziz Road.
P.O. BOX 20488
Tel: +971-6-7424445
Fax: +971-6-7424446
Email: prestonu@emirates.net.ae
PASHA, Islamabad/Rawalpindi
Mohsin Aleem Qazi
H No. 6, Street no. 63, F-8/4,
Islamabad 44000,
Pakistan
Tel: 051-2264660-1
Fax: 051-2251350
Email: mohsinqazi@com-cept.com
Headquarters of WIPO
Address: WIPO, 34, chemin des Colombettes,
Geneva
Mailing address: PO Box 18, CH-1211 Geneva 20
Telegraphic address: OMPI Geneva
Telephone: +41-22 338 9111
Fax: +41-22 733 54 28
Telex: 412912 ompi ch
Internet: http://www.wipo.int
Trade Information Network
Dr. William Tiga Tita, Manager
Global Management Center (GMC)
TIN, CCIs G77, UN
PO Box 2436
Framingham, MA 01703-2436
Voice: (508) 879-6407
Fax: (508) 875-4110
Preston University: Quetta Campus
Prof. Sultan Mehmood Niazi
Program Director
15/B, Phase-II Shahbaz Town,
Quetta, Pakistan
Tel: +92-81 - 839098, 826561
Fax: +92-81 - 826513
Email: qta@prestonpak.edu.pk
PIMSAT: Karachi - Business Campus
Mr. Anwar Aleem Ansari
Program Director (Business Administration)
15, Banglore Town,
Shahrah-e-Faisal, Karachi, Pakistan
Tel: +92-21 - 4534663 - 4
Fax: +92-21 - 4525881
Email: directorba@pimsat-khi.edu.pk
PIMSAT: Karachi – BIS-1 Campus
2nd Floor, Najeeb Center,
Tariq Road, Karachi, Pakistan
Tel: +92-21 – 4314717-19
Fax: +92-21 – 4314719
Email: info@aptech-tr.com
PIMSAT: Hyderabad Campus
Col. (Retd) Abdul Qadeer
Program Director
641/B, Unit No.2 Latifabad,
Hyderabad, Pakistan
Tel: +92-221 - 810834 - 6
Fax: +92-221 – 869051
PASHA, Lahore/Karachi
Ovais A. Jilani
R-214, Anum Estate
Opposite Duty Free Shop
Shahra-e-Faisal
Karachi, Pakistan
Tel: +92-21-4390424/4390425
Fax: +92-21-4390427
Mobile: 92-300-2137335
Email: karachi@pasha.org.pk
World Trade Organization,
rue de Lausanne 154, CH-1211 Geneva 21,
Switzerland
WIPO Coordination Office at the United Nations in
New York, United States of America:
Direct Phone Numbers with Personal Voice Mail
Address: Suite 2525, 2 United Nations Plaza, New
York, N.Y. 10017
Telephone: +1-212 963 6813
Fax: +1-212 963 4801
Telex: 420544 UNH UI
The Federation of International Trade Associations
11800 Sunrise Valley Drive, Suite 210
Reston, VA 20191
Or CALL US
Tel: 800-969-FITA (3482) or +1-703-620-1588
E-mail: gmc@G77 Chamber TIN.org
EPB, Head Office
5th Floor, Block A
Finance & Trade Centre
P.O. Box No. 1293
Shahrah-e-Faisal,
Karachi 75200 Pakistan
PABX: 92-21- 9206487-90
UAN No. 92-21-111-444-111
CHAIRMAN EPB, Head Office
Tel: 92-21-9206462,92-21-9202719
Fax:92-21-9206461
VICE CHAIRMAN EPB, Head Office
92-21-9206484-85
Fax: 92-21-9206497
Chairman (QSC):92-21-9206494
Fax: 92-21-9205769
D.G.(HR,F&A): 92-21-9206476
D.G.(PDD): 92-21-9206471
Export Promotion Bureau LAHORE
Director General (I) Ph:042-9230652
Director General (II) Ph:042-9230599
Export Promotion Bureau
Government of Pakistan
62,Garden Block, Garden Town Lahore
Tel: (042) 9230655-8
Fax: (042) 9230608
E-Mail : epbeiac@brain.net.pk
UAN No. 042-111-444-111
Export Promotion Bureau HYDERABAD
Assistant Director Ph: 0221-781122
Export Promotion Bureau
Government of Pakistan
18/A, Govt. Officer's Residence,
Colony (GOR), Hyderabad
Tel: (0221) 781122
Tlx: 22067 EXPOM PK
Fax: (0221) 783485
Export Promotion Bureau GUJRANWALA
Deputy Director Ph: 0431-253448
Export Promotion Bureau
Government of Pakistan
120/1-D, Satelite Town, Gujranwala
Tel: (0431) 253448
Tlx: 45302 EXPOM PK
Fax: (0431)254440, 255365
E-mail: zachepb@yahoo.com
Export Promotion Bureau SARGODHA
Deputy Director Ph: 0451-214072 Export
Promotion Bureau
Government of Pakistan
116/2-C, Satellite Town, Sargodha
Tel: (0451) 214072
Fax: (0451) 214072
Export Promotion Bureau ABBOTABAD
Deputy Director Ph: 0992-380203
Export Promotion Bureau
Government of Pakistan
Export Promotion Bureau Regional Office
Director General Ph:051- 9202231
Government of Pakistan
26-D, West Kashmir Plaza Blue Area, Islamabad Tel:
(051)9212174, 9207348
Fax: (051)9201736
UAN No. (051)111-444-111
Export Promotion Bureau SUB-REGIONAL OFFICES:
FAISALABAD
Director Ph:041-783198
Export Promotion Bureau
Government of Pakistan
Gulistan Colony No.2, Public Building, Area,
Sheikhupura Road, Faisalabad.
Tel: (041) 783198, 763462, 786813
Tlx: 43458 EXPOM PK
Fax: (041) 786372
E-mail: epbfsd@fsd.comsats.net.pk
UAN No. 041-111-444-111
Export Promotion Bureau PESHAWAR
Director General Ph: 091-9217120
Export Promotion Bureau
Government of Pakistan
Plot No. 24, Phase-V,
Hayatabad, Peshawar
Tel: (091) 9217120-25
Fax: (091) 9217126
E-mail: epb@psh.paknet.com.pk
Export Promotion Bureau SIALKOT
Director Ph:-0432-591475
Export Promotion Bureau
Government of Pakistan
Paris Road, Sialkot
Tel: (0432)589721-22, 591475, 591464
Tlx: 46363 EXPOM PK
Fax: (0432) 591621
Export Promotion Bureau QUETTA
Director Ph:081-9201109
Export Promotion Bureau
Government of Pakistan
Opp. Session Court Building,
Shahrah-e-Iqbal, Quetta
Tel: (081) 9201109, 9202562
Fax: (081) 9202053
E-Mail: epb_quetta@hotmail.com
Export Promotion Bureau MULTAN
Director Ph: 061-523087
Export Promotion Bureau
Government of Pakistan
97-A, Gulgasht Colony,
Multan Cannt.
Tel: (061)523087, 223961, 223962
Tlx: 42674 EXPOM PK
Fax: (061) 223006
Email: epbmul@brain.net.pk
Export Promotion Bureau LARKANA
Deputy Director Ph:0741-441638
Export Promotion Bureau
Government of Pakistan
Mubarak Plaza, 6-11, Kennedy Market, Larkana
Main Mansehra Road, Tel: (0741) 441638
Tel: (0992) 380203 Fax: (0741) 444325
Tlx: 23877 EXPOM PK
Fax: (0992) 380181
Export Promotion Bureau SWAT Export Promotion Bureau MIRPUR (AZAD KASHMIR)
Deputy Director Ph:0936-720861 Deputy Director Ph: 0582-44927
Export Promotion Bureau Export Promotion Bureau
Government of Pakistan Government of Pakistan
Gul Kada, Saidu Sharif, 63- F-1, Mirpur Azad Kashmir
Mingora Swat. Tel: (0582) 44927, 45158
Tel: (0936) 711146 Fax: (0582) 45157
Fax: (0936) 720861
SPIDER - Xiber.Com (Pvt) Ltd. Cutter Consortium,
Haroon House, Dr. Ziauddin Ahmed Road, 37 Broadway, Suite 1, Arlington, MA 02474, USA.
Karachi, Pakistan Phone: +1 781 648 8700,
Phone: 111-444-777 Ext. 3377 Fax: 781 648 1950;
+92 (21) 568-5420, 568-0695, 568-2834 E-mail: service@cutter.com.
Fax: +92 (21) 568-1544
Email: info@spider.tm
I-Street, Inc.
68 East Wacker Place
Suite # 800
Chicago, IL 60601
Phone: 312.263.4155
Fax: 312.263.4510