questions

1. Name of company/outlet:

2. Name of the respondent:

3. What is your primary responsibility with regards to IT products and services purchase in the establishment? 1. Formulation of IT plan 2. Recommending products/suppliers 3. Approving IT purchase 4. Final purchase authority 5. IT Systems Administration

4. Was any installed in this establishment during April 12 to March13?

5. Are you planning to buy during next one year?

6. Which brands of Computers did you install in this establishment? Desktop Brands Name Computer Brands Own Acer Asus Dell HCL HP Lenovo Samsung Sony Wipro Zenith Assembled 1 2 3 4 5 6 7 8 9 10 11 Notebook/ Laptop Brands Own 1 2 3 4 5 6 7 8 9 10 11

7. Which of the following type of processors computers have? Desktop Processor List Computer Brands Own AMD Athlon AMD Opteron AMD Phenom AMD Phenom II AMD Sempron Core 2 Duo Duo core Core 2 Quad Core i3 Core i5 1 2 3 4 5 6 7 8 9 10 Notebook /Laptop Brands Own 1 2 3 4 5 6 7 8 9 10
2

Core i7 Others

11 12

11 12

8. Which brands of Ink Jet Printer and Laser Jet Printer did you install in this establishment? (Multiple coding) Brands Canon Epson HP Lexmark Xerox Panasonic Samsung TVSE Lipi WeP Others IJP Code 1 2 3 4 5 6 7 8 9 10 11 LJP Code 1 2 3 4 5 6 7 8 9 10 11

9. Do you have internet access available in this establishment? 1. Yes 2. No

10. What type of internet connection do you have in this establishment? Type Of Connection Dial-up Leased line Data Card Wi-Fi (ISP) Others Code 1 2 3 4 5

11. What is the total bandwidth that you have taken for the connection?
3

Connection Speed 256 Kbps 512 Kbps 1 Mbps 2 Mbps 4 Mbps 10 Mbps More than 10 Mbps

Code 1 2 3 4 5 6 7

12. Could you please tell me the name of the service provider for the data card connection?

Data Card Reliance Tata Photon MTS Airtel Idea Net Connect BSNL/MTNL Vodafone Others

Code 1 2 3 4 5 6 7 8

13. What are the various operating systems that are used in your organization for computers? (Multiple coding) Operating System Windows XP Home Windows XP Prof Windows Vista Windows 7 Home Windows 7 Prof Desktop Code 1 2 3 4 5 Laptop Code 1 2 3 4 5
4

Windows 7 Ultimate Windows 8 OS/2 Mac OS Unix Others

6 7 8 9 10 11

6 7 8 9 10 11

14. Could you please tell me the various media or sources of information that you use or will use for gathering information on IT products like computers and printers? (Multiple coding) 15. Which source of information do you trust the most on IT products like computers and printers? (Single code) Media for information collection Daily Newspaper Business Newspaper General Magazines Business Magazines Computer/IT related magazines or journals Television advertisement Websites of Brand Internet Direct Vendor Salesperson Others 6 7 8 9 10 6 7 8 9 10 1 2 3 4 5 1 2 3 4 5 Code Code

16. Can you tell me the various reasons for which your establishment is currently using a PC? (Multiple coding) 17. Can you tell me the top 1 reason for which your establishment is currently using a PC?(Single coding)

Code Activities Code (Top 1 Reason) Accounts work Browse for information on internet Chat/instant messenger Crating bills Data Entry Email Entertainment Report/Presentation Making Software Programming 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9

18. Which of the following type of software are you using in this establishment?(multiple coding)

Whether Software Y Accounting Software Database management ERP software Messaging software Office software Software for billing Security management software Mailing Software Browser Software 1 1 1 1 1 1 1 1 1 using N 2 2 2 2 2 2 2 2 2

Code (Top 1) 1 2 3 4 5 6 7 8 9

19. Do you have a well documented policy in place?

6

1. Yes 2. No 20. Which are the critical security issues for which you are using security policy? (Multiple coding)

Security issues Viruses Hackers Internet security Internal Fraud Theft of damage to data Others

Code 1 2 3 4 5 6

21. Which are the various Anti-viruses are installed in the computers in your establishment? (Multiple coding)

List Symantec Norton McAfee Kaspersky BitDefemder Panda Avira Quickheal Avast AVG NET protector Others

Code 1 2 3 4 5 6 7 8 9 10

22. Which is the top 1 browser that is most used in your establishment?(Single coding)

List Internet Explorer Mozilla Firefox Google Chrome Opera Safari Others

Code 1 2 3 4 5 6

Code 1 2 3 4 5 6