Service/Process/Product/Activit y Environmental Aspect H&S or Security Hazard Area of Operation Description Identified Significant Environmental Aspects/Impacts

Environmental Impact H&S or Security Risk

Maintenance

Trash

Landfill impacts resource conversationProduction of Solid Waste waste reduction

Fuel Island - Bulk Fuel Maintenance Potential for spill/leak Propane Potential for Release of unburned fuel during the fill when valve is bled to release the pressure. Fueling Proane Tanks

Potential soil contamination, run-off to storm drain system Potential contamination of ground water

Dock Operation

Air Quality

Production of Air emissions Terminal Operations Driving Tractor/Delivery of product Delivery of Chemicals Terminal Operations Driving Tractor/Delivery of product

Air Quality

Potential for chemical spill Landfill impacts resource conservation, waste Hazardous Waste reduction Terminal Operations Hazardous Waste Disposal Ground Water contamination Potential for spill Soil contamination Terminal Operations Fueling Tractors Landfill impacts resource conversationProduction of Solid Waste waste reduction Terminal Operations Trash Identified Significant Health & Safety Hazards/Risks Terminal Operations Loading/Unloading Employee injury due Dock Hazardous Materials to chemical exposure Chemical Spill

Terminal Operations Dock

Driving Forklift

Driving Forklift Terminal Operations Driving Terminal Operations Terminal Operations Driving Idenified Significant Security Risks

Accident/Off Dock Trailer not secured potential for shift causing forklift accident Potential for accident Fatigue

Risk of Employee Injury or death Risk of Employee Injury or death Risk of employee, or public injury or death Risk of employee, or public injury or death

Terminal Operations Driving - enroute

Potential for theft of Hazmat with intent to do harm Protection of Hazardous Materials

Office (including ACO)

Hiring Employees

Potential to hire employee with criminal intent or intent to do harm Violence/Theft

Comments/Current Controls Practices etc Dumpsters - some facilities maintain recycling programs AST's are equipped with secondary containment, overfill and overspill protections, and automatic fuel gauging. Dry cleanup methods used in area as opposed to hosing down. Dispensing areas are covered. Fuel unloading takes place in a contained area. Employees are trained on proper fueling techniques. Spill kits are available. Absorbent methods are present

Probability Severity Regulated? Score Significant?

80 Y

60 Y

* only applies to facilities with bulk propane tanks Idling Controls (new tractors include low sulfur fuel)

100 Y

5 4

5 4

5 5

125 Y 80 Y

80 Y

80 Y

100 Y

50 Y

50 Y

2 2 2 Driver communication requirements Security Training Locking Devices Criminal Background Checks TSA Fingerprint requirements for CDL qualifications - effective screening processes in place

5 5 5

5 5 5

50 Y 50 Y 50 Y

50 Y

50 Y

Area of Operation

Service/Process/Product/Activity Description

Environmental Aspect

Environmental Impact

Comments/Current Controls Practices etc Probability Severity Oil Rags are collected in a marked container and clean via a commercial vendor Oil Rags are collected in a marked container and clean via a commercial vendor Oil Rags are collected in a marked container and clean via a commercial vendor

Regulated?Score

Significant?

Maintenance

Preventive Maintenance Processes Production of Oil Rags

Soil

10

Maintenance

Preventive Maintenance Processes Production of Oil Rags

Surface Water pollution

10

Maintenance

Preventive Maintenance Processes Production of Oil Rags

Ground Water pollution Landfill impacts resource conversationwaste reduction Landfill impacts resource conservationwaste reduction Landfill impactswaste reductions Surface Water pollution Potential soil contamination, run-off to storm drain system Potential contamination of ground water

10

Maintenance

Trash

Production of Solid Waste Production of Used/waste tires

Dumpsters - some facilities maintain recycling programs Retread or Return to Vendor for Recycle

80 Y

Maintenance

Vehicle Repair - Tires

Maintenance

Vehicle Repair - Batteries

Production of used/waste batteries -

Stored on pallets - covered 1 1 5 5

Maintenance

Production of Used/waste Preventive Maintenance Processes oil

Maintenance

Production of waste Preventive Maintenance Processes Filters

Landfill Impact

Recycled Opportunity for some shops to look into recycling opportunties Some state laws allow for draining upside down for 24 hours than put in dumpster AST's are equipped with secondary containment, overfill and overspill protections, and automatic fuel gauging. Dry cleanup methods used in area as opposed to hosing down. Dispensing areas are covered. Fuel unloading takes place in a contained area. Employees are trained on proper fueling techniques. Spill kits are available. Absorbent methods are present

10

20

Fuel Island - Bulk Fuel Maintenance Potential for spill/leak

Potential soil contamination, run-off to storm drain system Potential contamination of ground water

60 Y

Maintenance

Preventive Maintenance Processes Used Antifreeze

Potential for spill Ground Water Contamination Soil Contamination Potential run-off to storm drain system

10

Maintenance

Vehicle Washing

Wash water Propane Potential for Release of unburned fuel during the fill when valve is bled to release the pressure.

Potential for groundwater/soil contamination

Terminals with was facilities conduct tractor washing in covered bays. The majorityof washwater is recycled and resued. Nonrecycled wash water passed through and oil/water seperator and dratins into the sanitary sewer system by permit. Drains are inspected following washing activities and kept free of debris.

10

Dock Operation Terminlal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations Terminal Operations

Fueling Proane Tanks Lighting/other office equipment Driving Tractor/Delivery of product Driving Tractor/Delivery of product Hazardous Waste Disposal Hazardous Waste Disposal Hazardous Waste Disposal Hazardous Waste Disposal Hazardous Waste Disposal General Activities General Lighting Fueling Tractors Fueling Tractors Electricity

Air Quality Engery - Electricity conservation, Natural Resources

* only applies to facilities with bulk propane tanks

5 5

4 4 5 4 4 4 4 4 4 4 4 4 4

5 1 5 5 5 5 5 5 5 1 1 5 1

100 Y 20 125 Y 80 Y 80 Y 20 20 20 20 20 20 80 Y 20

Terminal Operations Office Operations including Corporate Office Operations including Corporate Office Operations including Corporate Office Operations including Corporate

Trash Printing Printing Printing/Toner/Ink Cartridges Faxing

Production of Air emissions Air Quality Delivery of Chemicals Potential for chemical spill Landfill impacts - resource Hazardous Waste conservation, waste reduction Hazardous Waste Surface Water Hazardous Waste Ground Water pollution Hazardous Waste Air Quality Hazardous Waste Soil Water usage Resource Depletion Electricity/waste Natural Resource Ground Water contamination Potential for spill Soil contamination Diesel Fuel Usage Resource Depletion Landfill impacts resource conversationProduction of Solid Waste waste reduction Landfill - resource conservation Paper usage/waste waste reduction Electricity Use/Waste Production of mild chemical waste Paper usage/waste Natural Resource Landfill impact Landfill impact

Idling Controls

5 4 4 1 1 1 1 5 5 4 5

5 5 5 3 5

4 4 4 4 4

5 1 1 1 1

100 Y 20 20 12 20

Office Operations including Corporate Office Operation including Corporate Office Operations Sales including Corporate Sales including Corporate Office Operations including Corportate

Faxing Faxing Photo Copying Driving Natural Resource Use Used Computers

Electricity Use/Waste

Natural Resource

5 3 5 5 5 5 Identified opportunity for a combined recycling opportuntity and community outreach program - tapes are now collected and forwarded as a donation to ACT Columbia MO - ACT is a community of mentally challanged individuals who recycle the tapes for sale.

4 5 4 4 4 4

1 1 1 1 1 1

20 15 20 20 20 20

Toner/Mild Chemical Waste Landfill impact Paper usage/waste Landfill impact Resource Depletion, Air Fuel/Air pollution Pollution Engery - Electricity conservation, Electricity Natural Resources Production of Solid Waste Landfill Impact

Office Operations including Corporate

Training tapes

Production of Solid Waste

Landfill Impact

16

Significance Evaluation Criteria A score of 50 or higher is considered for significance Probability (The likelihood and impact will occur) 1= Improbable 2= Remote (slight possibility of occurrence) 3= Moderate (50/50 chance of occurrence) 4= Probably will occur (difficult to predict when) 5= Very likely to occur

Severity Degree of impact 1= Insignificant little impact 2= Slight (some on-site impact) 3= Significant (no off-site impact 4= Substantial (some impacts off-site and some onsite impacts. 5= Catastrophic (severe impacts on and off-site

Regulated 1= not regulated 2= Voluntary 3= Company Policy 4= Potential to become regulated 5= Regulated

Area of Operation

Service/Process/Product/Activity Description

Health & Safety Hazard

Maintenance

Product Used - Batteries, Wet filled with acid

UN 2794 filled with Acid Refer to MSDS for specifics

Maintenance

Product Used - Paint

UN 1263 Refer to MSDS

Maintenance

Product Used - Thinners, Reducers, Accelerators, Retarders & Additives AKA Paint Related Materials UN 1263 Refer to MSDS "Dicholordifluoromethane (R12) UN 1028 - Refer to MSDS

Maintenance

Product Used - Freon

Maintenance

Product Used - Engine Starting Fluid

UN 1960 - Refer to MSDS

Maintenance

Product Used - Mineral Spirits "Petroleum Napha,

Combustible Liquid UN 1255 Refer to MSDS

Product Used - Refrigent Gas R-134-A "Tetrafluorethane" Maintenance Terminal Operations Dock Loading/Unloading Freight

UN 1078 Refer to MSDS Falling Freight

Risk Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Potential employee injury if not handled approriately - Refer to MSDS Injury to Worker

Comments/Current Controls Practices, etc Probability Severity

Regulated?Score

Significant?

20

20

40

reclaiming system

10

10

10

1 2

2 5

5 1

10 10

Terminal Operations Replacing Pre-filled Dock Propane Tanks

Injury to workers hands due to weight of tanks

Injury to hands of worker

Terminal Operations Dock Fueling Proane Tanks Terminal Operations Loading/Unloading Dock Hazardous Materials Terminal Operations Dock Driving Forklift

Release of unburned fuel during the fill when valve is bled to release the pressure.

Chemical Spill

Terminal Operations Driving Forklift

Accident/Off Dock Trailer not secured potential for shift causing forklift accident Improper lifting - potential for injury Potential for accident Fatigue

Terminal Operations Loading/Unloading Terminal Operations Driving Terminal Operations Driving

Terminal Operations Terminal Yards-Driving

Speed

Terminal Operations Terminal Yards - Driving Office Operations Carpet Office Operations Office Operations Electrical Extension & Wires Electrical wall outlets

Backing without flasher on Uneven due to cuts or tears Wires not secure Plates missing

Risk of injury to worker due to possible inhalation of fumes, burns from intense cold, ignition of material if not handled properly due to flammability Employee injury due to chemical exposure Risk of Employee Injury or death Risk of Employee Injury or death Risk of employee injury - sprains, strains etc Risk of employee, or public injury or death Risk of employee, or public injury or death Risk of Employee Injury or death Risk of Employee Injury or death Risk of Employee Injury Risk of Employee injury or electrocution Risk of Employee injury or electrocution Risk of Employee or member of the public injury/Death

2 2

5 5

3 5

30 50 Y

50 Y

50 Y

3 2 2

4 5 5

3 5 5

36 50 Y 50 Y

30

2 2 1 2

5 4 5 2

3 5 5 5

30 40 25 20

Sales

Driving

Potential for accident

30

Area

Process/Activity/Product Facility

Aspect/Risk

Impact/Hazard

Comments/Current Controls

Probability Severity

Regulated?Score

Significant?

Terminal Operations

Yard - Appointment Trailers

Terminal Operations

Driving - enroute

Terminal Operations

Driving - enroute

High value freight is secured with Kingpin lock where perimeter fence is present. Terminals without perimeter fence will apply gladhand locks and seals Customers freight held on Inspection at shift start up trailers in yard until delivery Terminals with security guards - guard can be accomplished to verify ID of driver Potential for theft Driver communication requirements Security Training Locking Devices Protection of Customer Shipment Potential for theft Potential for theft of Driver communication requirements Hazmat with intent to Security Training Locking Devices Protection of Hazardous Materials do harm

30

30

50 Y

Terminal Operations

Driving - Pick ups

Suspected Contraband

Potential for criminals to use common carriers for purpose of shipping narcotics.

Employee Security training presents a profile of this situation - Employees are training on certain "triggers" which will result in notifying security. Drivers making cash collections over a certain amount are trained to call dispatch for instructions. Drivers will convert cash enroute or runner will pick up cash

24

Terminal Operations

Delivery - COD shipments Cash Collection from Customer

Potential for theft Terminals with safe - utlized - limit access to two but no more than 3 employees. Controls in place that cash not held more than once business day before deposited Criminal Background Checks TSA Fingerprint requirements for CDL qualifications - effective screening processes in place Secure passwords - controls which restrict copying and storing of information

12

Terminal Operations

Driver Check In

Cash Collection from Drivers Potential to hire employee with criminal intent or intent to do harm

Potential for theft

12

Office (including ACO)

Hiring Employees

Violence/Theft

50 Y

Office (including ACO)

Cyber/IT Security

unauthorized access to information Theft of information

30