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Time: 3 hours Clearly cross out surplus answers. Failure to do this will result in only the first five answers being marked.
Any reference material brought into the examination room must be handed to the invigilator before the start of the examination.
HW
Sept 2002
05/08/02
Final
Total 20 Marks
ANSWER ANY FOUR FURTHER QUESTIONS ALL QUESTIONS CARRY EQUAL MARKS
QUESTION 2 a) There are several factors which can affect the cost effectiveness of either new or existing systems. Identify and explain TWO computer related factors and TWO external factors which can cause a deviation, either positive or negative, in the cost effectiveness of a system. When determining the priority for implementing any amendments to a system consideration must be given to a number of factors in addition to the amendments desirability to the user. Describe SIX factors which need to be considered. 8
b)
12
Total 20 Marks QUESTION 3 a) b) c) Explain the composition and role of a Steering Committee in relation to a project. Produce a checklist to ensure that a designer identifies any possible disruptions likely to occur during the development of a system. Identify and explain the THREE key aspects of job design which need to be considered when developing new systems. 6 8 6
Total 20 Marks
QUESTION 4 a) An Insurance Company is 90% dependent on its Management Information System. In the case of system failure, a manual fall-back system is not possible. Describe and discuss the alternatives available for the company to exploit during a major system failure. Explain the importance of using encryption codes in the world of e-commerce, giving suitable examples. i) Describe the characteristics of a novice computer user. ii) Draw an example of an input screen to be used by a novice to capture his/her personal details for a bank loan application.
Marks 10
b) c)
5 2 3
Total 20 Marks QUESTION 5 a) b) c) Good system design depends on the level of Coupling and Cohesion between modules. Describe the differences between the "Coupling and Cohesion" concepts. Document a procedure for: Sending an e-mail. A data flow diagram maybe used. Briefly describe THREE human factors to be considered, when designing clerical procedures? 12 5 3
Total 20 Marks QUESTION 6 a) b) Give TWO examples of Internal input and TWO examples of External input, for a company arranging travel itineraries for tourists. Describe a practical application for each of the THREE methods of Procedure Conversion. Read through the information below regarding ABC Exclusives and then identify and classify accordingly, the possible threats to the Information System of ABC Exclusives. ABC Exclusives The main building, which houses the entire computer network, is situated on the banks of the Monsoon river. ABC has numerous business sites for everyday operation. Personnel, working for them should undergo personality tests but these procedures are not always implemented. The surrounding countryside is very dry, but subject to some thunderstorms. ABCs biggest competitor has offices in the same area. The software specialist was told to update the virus protection software. ABC strives to show an 80% profit each year. Total 20 Marks 4 6
c)
10
END OF PAPER
Business Systems Design HW Sept 2002 05/08/02 Final NCC Education Ltd 2002