Chapters 1 4 Crossword Puzzle

1 5 2 3 4 6 7 8 9 1 0 1 1 2 1 3 1 4

1 5 1 6 1 7 1 9 2 2 3 2 4 2 5 2 6 2 7 3 2 8 2 9 3 0 3 1 3 2 2 0 1 8 2 1

3 4 3 7 3 8 4 1 4 4 2 4 5

3 5

3 6

3 9 4 3

4 0

4 6

4 7 4 8 4 9 5 0

C r e a t e d w it h E c lip s e C r o s w o r d w w w . e c lip s e c r o s w o r d . c o m

Across
2. 5. 8. 9. 12. 13. 14. 15. 16. 17. 19. 24. 25. 29. 31. 33. 36. 37. 38. 39. 41. 44. 45. 46. 47. 48. 50. Supplementing what you have and doing more with what you have. Requirement that an employee be of a certain religion, sex, or national origin where that is reasonably necessary to the organization's normal operations. Type of quantitative job analysis technique. HR professional certification. Title designed to stop discrimination based on race, color, religion, sex, or national origin. Tendency of firms to extend their sales, ownership, and/or manufacturing ot new markets abroad. Type of management that deals with the fair treatment of race, sex, culture, national origin, handicap, age, and religion as components. Broadening the responsibilities of the company's jobs, and encouraging employees not to limit themselves to what's on their job description. ____ specialist who plans, organizes, and directs training activities. One of the steps in writing a job description. Example of company that used the value chain effectively. _____ policy by a company that demonstrates it intentionally or unintentionally excluded members of a protected group. Type of manager who assist and advise line managers in accomplishing basic goals. Class of persons such as minorities and women covered by equal opportunity laws. A set of quantitative performance measures used to assess HR operations. This type of control acts as the "right arm of the top executive." Answers the question of "Where are we going?" in the strategic management process. Type of environment where supervisor or employee might tolerate and encourage lewd comments. Federal commission that investigates job discrimination. Human ____: the knowledge, education, training, skills, and expertise of a firm's workers. Acronym of act that requires reasonable accommodations for disabled employees. Job analysis procedures created by this government agency to standardize different jobs. Fundamentally rethinking and radical redesign of business processes. For example, if 80% of the white applicants passed the test, but only 20% of the black applicants passed, a black applicant has a prima ____ case. Manager that handles employee benefits programs. A company's plan to balance its strengths and weaknesses with external opportunities and threats. Type of strategic management analysis.

Down
1. 3. 4. 6. 7. 10. 11. 13. 18. Organizations seeking an "advantage" by differentiating its product or service from those of its competitors. Acronym which defines the steps taken to eliminate the present effects of past discrimination. Workers who hold multiple jobs, are contingent, part-time, or have alternate arrangements. Type of manager authorized to direct the work of subordinates. The policies and practices involved in carrying out the "people" aspects of a management position like recruiting, screening, training, etc. Answers the question, "Who are we?" in the strategic management process. Acronym explaining how HR maximizes the competencies and abilities of employees throughout the organization. Landmark case in the Supreme Court defining unfair discrimination. Job ____: The procedure for determining the duties and skill requirements of a job.

20. 21. 22. 23. 26. 27. 28. 30. 32. 34. 35. 40. 42. 43. 49.

For example, equal employment, labor, or occupational safety and health. Bakke v. Regents of the University of California dealt with this type of discrimination. Systematically moving workers from one job to another to enhance work team performance. Specialist area who deals with aspects of union-management relations. Type of harassment such as telling an offensive joke about a female or male. Measures the HR function's effectiveness and efficiency in producing employee behaviors in support of the company's strategic goals. Managers use three types to fill positions--individual, group, and/or supervisor. Acronym for a 1991 act the places burden of proof on employers. For example, the process where Merrill Lynch sent analyst jobs to India. Type of organization marked by the widespread use of teams that reduce and make more permeable the boundaries that typically separate departments. Demonstrable characteristics of a person that enable performance of a job. Acronym of act dealing with discrimination based on age. HR helps define how management should be treating employees. Government website that provides job descriptions and job duties. Coordinator duty that investigates and resolves grievances, federal violations, and submits reports.