Dian Zi Shang Wu Xue Kan

Scientific Journal of E-Business

1.

A Study on the Implementation of Electronic Workflow Systems in

Higher Education Institutions
Simon K.S. Cheung
Information Technology Unit, The Open University of Hong Kong, HKSAR, China

Abstract: Electronic workflow systems have been widely used in higher education institutions for daily administration and operation.
During the implementation of electronic workflow systems, a big challenge is to improve and streamline the process flows while meeting
all business requirements. Technical limitations and managerial constraints should also be addressed and accommodated. This paper
investigates the implementation of electronic workflow systems in higher education institutions. Technical steps, such as pro cess review,
workflow design and re-design, are described and illustrated with an example. Issues and challenges are discussed.

Key words: Electronic workflow; Workflow design; Workflow system; Process review

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Scientific Journal of E-Business

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Scientific Journal of E-Business

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Scientific Journal of E-Business

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Scientific Journal of E-Business

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IEEE
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