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Environment
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sceks[o scnsitize to thebroader
thestudents and economic,
socir,r-political
wiihinwhicliihey will operaie
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in India: significance ij:"li',*,.i;l;iii
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I Cgnditionalprobability;multiplicationtheorem;Bayc's theorern;Problemsolvingwith
data; summarization'of
primarydata,'secondary
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:'Averages:
Arithmeticmean,Weigfrtedmean,Combinedmean,Median,Mode;Measures-1
of'dispersion:.Variance,Standarddeviation,Quartile devialion, Coefllcient of variation, '
Momgqfq( lffnt 4 momentsonly); Skewness, Kdrl Pearson'sand momentmeasures of I
skewness;Krirtosis,-Moment measuresof kurtosis;Problemsrelated'to managerial
applications.
bilify rlistributions:Random-VariabJe,Probabilirydensityfunction,standard
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distributions: andNormal.Problems in management applications.
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of means,
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:Methods of collecting
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intelliget.tce.
: ,fiersonality. Deflnltion- Theories Values;Bellefs,
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uob satisfaction
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ry
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' ' Factors affecting
decisionmaking- Heuristics
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decisionmaking. ,
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,,. Communication. Communication process Factorsaffectingcommrrnication-U
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'i,,:Channefs of communication ,.barriersto effectivecommunication
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. inte rp e r so na| andorgani z.-
ati ona lc o m m u n ic a t io n '
- Leadersvs. ma n a g e rs- L e a d e rs h ip
L ead e r sh ip .Definition t h e o rie sa. n d mo d e l"
r olesand skills- Leadership
d e v e lo p me n t . ?
L ea d e r sh ip
. 'i
-. Bases of power - Power lactics anrJ strateEie.s
)
Trainirrg
Selection, and Development
and:
. i.l,
\ l.
Stephen
P.Robins
tionalBehavior .FredLuihans
iehavior.in'
Organization JeraldGreenBerg
t':-, :
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RoberiA. Baren
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Feldaman
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Organizational
Beha,viour I
: Kelly.J
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.1o L \ 07
O PERATIONSIVIANAGI'IU
BNT
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l nyen!giy-!e l-rni tion,
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[!lcYnnI c . 9s . t 5lnlnY9nI or y m anagem 9 I 1 I 'c o I r c e p I o I E v v ''t v v n l o o e l s | l r p r o c u r e m e ] 1 t i a I o . ; J i ; +t : t .
pioArictibil tt:tiggr-n,-Q;rystem; Service levels andiafetystockconcepts, ABCandVED',;::''l, , ,' i,.' ,i ' ,; ,'
l -''r '
analysis-'"ii1i,:'i',--i
trg- vetttlor.selection
attdvcttdorraling'
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UNIT III-QUAI,IT'YAN D PITODUC'I'IYII'Y
i..14' .r1;OperationsQuality,productvs servicequalitydimensions
, i,-. ,:ir,,Quality
Control; Acceptancesampling,samplingplans,single,double,rnultipleandscquential
., ,.';.samplittg
plans,OC Cttrves, AOQ,AQL andAOQ
, ': ..Elenr.ntary, l';; iil* P;r*o-unrlysis
qualityprobtemsolvi anduseof FisJr ..
nsrrediagrani
.,: -'
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flime ,workof ISO9000standards,
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andIS 14000standard.
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t'
,'l'PM,realiability. .-.;.,.,
I -:.1
PT}TENTS
material
,, r:l;.-,..,l!Cpgratious
Manlgement
for Compatitive
Advantage", AquilanoandJac
Chasc, TMH
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and
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,2.,i,:rpto6u.tion
^ Op'erations Management'1, Evert Adam Jr,etc.
^r-
PHI
i.3.:.,"ProduQtion '
andOperations Management", Bufla,Sarin, Wiley
'.,:.4. , !'Productio;l
and.Operations Management-Theory?nd Concepts"; CharyS.N.,TMH
i: i;,,t'.,, . .]: . "Operations P.earson-'
LeeKrajewsky,
Management",
,, ,.
6i'i,,"Production
a1dOperations NewDelhi
ThomasE Morton,Thomson-Vikas,
Managemenl";
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