Professional Documents
Culture Documents
Files ....................................................................................................................................................... 8
Time Tracker ......................................................................................................................................... 8
Get Paid ..................................................................................................................................................... 8
Guru.coms Billing and Payment Service .............................................................................................. 8
SafePay .................................................................................................................................................. 9
Guru Invoicing ....................................................................................................................................... 9
Transaction Fees ................................................................................................................................... 9
W-9 Forms & the 1099 Service (U.S. Freelancers Only)...................................................................... 10
Employer Payment Methods .............................................................................................................. 10
My Cash Account ................................................................................................................................ 10
Transfer Methods................................................................................................................................ 10
Feedback ............................................................................................................................................. 10
Dispute Resolution (SafePay Users Only)................................................................................................ 11
Dispute Resolution Services ................................................................................................................ 11
Mediation ............................................................................................................................................ 11
Arbitration........................................................................................................................................... 11
Chargeback Protection ........................................................................................................................ 11
Guru Answers .......................................................................................................................................... 11
Posting Basics ...................................................................................................................................... 11
Posting Guidelines............................................................................................................................... 12
Employer Help Center ................................................................................................................................. 12
Basics....................................................................................................................................................... 12
Top Questions ..................................................................................................................................... 12
Get Started .......................................................................................................................................... 12
Account Settings ................................................................................................................................. 13
Transaction & Privacy Protection........................................................................................................ 13
My Team ................................................................................................................................................. 13
Build Your Team .................................................................................................................................. 13
Manager Your Team............................................................................................................................ 13
Find Freelancers (formally My Freelancers) ........................................................................................ 14
Post Projects ....................................................................................................................................... 14
Receive & Evaluate Quotes ................................................................................................................. 14
Get Started
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If Guru.com cannot help resolve the dispute, can they at least close the
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Mediation
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Guru Answers
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