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Discover how to make TV better.

USER GUIDE

Welcome to Optus TV with Fetch


Optus TV with Fetch combines leading technology with great content to bring you an entirely new world of home entertainment. This guide walks you through the main menu functions and shows you how to use your on your remote remote control to access the key features. You can also press control from any screen to activate on screen help. The Recordings and the TV Guide are available to all users and will greatly enhance the way you watch, record and access TV content. Get ready to experience TV the way it was supposed to be.

Contents
Optus TV Set Top Box Remote Control Installation and Maintenance Tips Connecting the Set Top Box Watching Optus TV Electronic Program Guide (EPG) TV Shows Download Manager On Demand Movies Movie Box Apps Settings My Plan Universal Remote Control 4 5 6 7 11 15 18 19 23 24 25 26 28 29

Troubleshooting 30 Specifications 31

Optus TV Set Top Box (STB)


Front Panel
Network Network Indicator Indicator Power/Standby IR Power/Standby IR Mode Indicator Indicator Sensor Sensor Mode Standby/ Standby/ Power Button Button Power Cover concealing concealing USB USB and and Cover Credit Card/Smart Card/Smart Card Card Reader Reader Credit (not currently currently enabled enabled for for use) use) (not

Remote/Record Remote/Record

Back Panel
Audio Left Left Audio Output Output Power Power Power Power Switch Input Input Switch Tuner Tuner Input Input Tuner Tuner Output Output Composite Composite Video Video Output Output Component Component Component Component HDMI Video Y Y Video Pr Pr HDMI Video Video Output Output Output Output Output Output Ethernet Ethernet Cable Cable Connection Connection

USB USB Socket Socket

Audio Audio Right Right Output Output

Audio SPDIF Audio SPDIF (Coaxial) Jack Output Output (Coaxial) Jack Jack Output Output (Optical) Jack (Optical)

S-Video Component Component S-Video Output Video Video Pb Pb Output

Remote Control
The remote control brings Optus TV to life every time you use it. It has all the functions you need for quick and easy viewing. To make your remote control work, remove the battery cover, insert the two batteries supplied, replace the cover. For instructions on using the remote control to control your television or other devices, please refer to the Universal Remote section of this guide (see page 29).

Dedicated TV Power Key Simple Set for TV setup Message Movie


From the screen

Electronic Program Guide Standby Mute Dedicated TV/AV Key Personal Video Recorder Back

Access onscreen help/Options


Takes you up a level

Exit

Information Bar Channels Up/Down Directional Arrow Keys Record Fast Forward Pause/Play Text Subtitle On/Off Clear Function Keys

Volume Up/Down Enter/Select Stop Rewind Language Menu


Choose Audio Language

Refer to the on screen instructions

Number Keypad

Installation and Maintenance Tips


Position the Set Top Box horizontally on a clean, dry, steady surface with 5cm of space all around it. Dont stack it on audiovisual appliances that generate heat or electromagnetic radiation. K  eep the Set Top Box away from direct sunlight, carpet, heating and cooking sources. Do not place it in closed cabinets, on vibrating surfaces or on loudspeakers. M  ake sure the Set Top Box is close to the TV and/or home theatre its being connected to, and within 6 metres from where the remote control is generally used. C  onnect your antenna cable directly from the Set Top Box to the antenna socket on the wall. If you have another device (eg, TV, DVD player, VCR) which requires connection to your antenna, connect this device to the ANT-OUT port on the Set Top Box. O  nly use a clean, dry cloth to clean the Set Top Box and remote control. Dont use solvents or cleaning agents of any kind. P  lease dont open the Set Top Box in any way. It could be dangerous and you may lose any entitlement to free servicing or a replacement unit. Obviously, its perfectly fine to change the batteries in the remote control when needed. O  nce you have connected your Set Top Box, you will need to tune your TV into the appropriate input. Do this by pressing the Source or Input button on your TVs remote control.

And Now a Safety Message


 The Optus TV Set Top Box is designed to operate from a 100V-240V 50Hz AC power source only. C  onnect all cables prior to switching on the power to Set Top Box. Likewise, switch off the power to the Set Top Box before unplugging any cables. U  se only the original power cord supplied and ensure its fully inserted into the back panel of the Set Top Box before turning the Power on. Check that the cord is free from obstruction.  If the cord is damaged, turn the power off and contact Optus TV Customer Care. B  efore cleaning, always disconnect the power at the wall and back of Set Top Box. Never remove the plug by yanking the cord. Keep the Set Top Box away from babies, children and sharp objects. D  o not place liquid filled items on top of the Set Top Box and do not insert any objects through the ventilation holes in the cover.

Connecting the Set Top Box


Digital High Definition (HDMI) This connection delivers the highest quality picture and audio letting you watch High Definition programming. Only the HDMI cable is required for both video and audio. 1. Power cord connection 2.  Existing TV antenna cable from wall socket to Set Top Box (ANT-IN). TV antenna cable provided with Set Top Box from Set Top Box (ANT-OUT) to TV. 3. HDMI HDMI TV input 4. E  xisting internet connection to modem/ router or powerline adaptor 5.  Ethernet cable from modem/router/ powerline adaptor to Set Top Box network (RJ-45) port Analogue Component Video and Analogue Stereo Audio This mode delivers the second highest quality picture and stereo audio. Youll need to use the Green/Red/Blue cable, as well as the White and Red analogue audio cable. 1. Power cord connection 2.  Existing TV antenna cable from wall socket to Set Top Box (ANT-IN). TV antenna cable provided with Set Top Box from Set Top Box (ANT-OUT) to TV. 3. White jack audio (left) 4. Red jack audio (right) 5.  Green jack Y video input Blue jack Pb/Cb video input Red jack Pr/Cr video input 6.  Existing internet connection to modem/router or powerline adaptor 7.  Ethernet cable from modem/router/powerline adaptor to Set Top Box network (RJ-45) port

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Analogue Composite Video and Analogue Stereo Audio This mode delivers Standard Definition viewing only. Use this type of connection when or if your TV display has no other video input types available. Use the Yellow/Red/White cable when connecting. 1. Power cord connection 2.  Existing TV antenna cable from wall socket to Set Top Box (ANT-IN). TV antenna cable provided with Set Top Box from Set Top Box (ANT-OUT) to TV. 3. Yellow jack video 4. White jack audio (left) 5. Red jack audio (right) 6.  Existing internet connection to modem/ router or powerline adaptor 7.  Ethernet cable from modem/router/ powerline adaptor to Set Top Box network (RJ-45) port

S-Video and Analogue Stereo Audio This connection mode delivers Standard Definition viewing only. It requires you to purchase an S-Video cable that is not supplied with the Set Top Box. The Red and White analogue audio cables also need to be connected. Please note that connecting via S-Video is not supported by Optus TV Customer Care. 1. Power cord connection 2.  Existing TV antenna cable from wall socket to Set Top Box (ANT-IN). TV antenna cable provided with Set Top Box from Set Top Box (ANT-OUT) to TV. 3. S-Video jack S-Video input 4. White jack audio (left) 5. Red jack audio (right) 6.  Existing internet connection to modem/ router or powerline adaptor 7.  Ethernet cable from modem/router/ powerline adaptor to Set Top Box network (RJ-45) port

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Connecting the RF (Antenna) to another device To ensure you receive all available channels on your Optus TV Set Top Box, the TV antenna cable should be connected from the antenna wall socket to the ANT-IN socket on the Set Top Box. To pass the antennas signal to another device (eg, DVD player or VCR), attach the antenna cable provided with the Set Top Box to the ANT-OUT socket on the Set Top Box and the other end into the ANT-IN (or RF-IN) socket on the other device. Then connect the TV to the other device by plugging another antenna cable into the ANT-OUT (or RF-OUT) socket on that device and the other end into the ANT-IN (or RF-IN) socket on the TV.

Connecting to a Home Theatre (Digital Audio) Your Set Top Box has both coaxial and optical digital audio outputs (these cables are not supplied with the Set Top Box but can be purchased from any electronics store). Either of these can be used to connect to your home theatre so you can enjoy various surround sound modes. Refer to your home theatre supplier for more details. While digital sound is unaffected by the volume control setting on the Set Top Box, it will mute when commanded through the remote control. Please note that Optus TV Customer Care provides support for the Set Top Box connected directly to a TV, and does not support additional audio-visual devices.

Using your Set Top Box for the first time


Lets get started by turning your Set Top Box on.

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t will take a few minutes for the Set Top Box to move through three loading I screens and the screen may go black between each one. Dont worry, this is normal. Once finished simply follow the instructions on the Welcome Screen.  ou will be prompted to enter your Activation Code which you will have Y received on the letter which came with your Optus TV set top box. Use the remote control to enter the code. Activation codes are case sensitive, so you can change the keyboard to upper case and back by pressing the Text button. Press the Done button on the on-screen keyboard when finished. Once entered, your code will be will checked and confirmed.  he next screen prompts you to set up your Parental PIN. You can do this now T by following the on screen instructions or do it later by accessing User in the Manage>Settings menu. The default PIN is 0000. If you forget your PIN you can reset it at optus.com.au/optustv  he Set Top Box will then perform a Channel Scan which may take up to 5 T minutes. When completed, follow the on-screen instructions to proceed. Next the box will perform a diagnostic test and this will take a few minutes to complete.  he final set up screen will take a few moments to load and then the Optus TV T menu will appear at the top of the screen. Optus TV is now ready for you to use.

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Home Screen

Press

MENU

on your Optus TV remote control to bring up the main menu.

Watch TV
To watch Free to Air or Subscription TV channels, select Watch TV from the main menu. Watch TV view Free To Air TV channels. TV Guide view the Electronic Program Guide (EPG) TV Shows view programs available from your selected TV Pack(s)

Main Menu > TV > Watch TV

Tips

Channel Switch Use this button to move between channels.

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Live TV - Information Bar


While watching live TV the information bar appears anytime you change channel or when you press
INFO

on your remote.

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To see programs on later for that channel press To see whats on other channels press

Press

to change to the channel or program you want to watch.

Press

INFO

again to switch between text and timeline display. Press

INFO

to close the

information bar.

During Live TV
Pressing Press Press
INFO INFO

will display the Live TV information bar.

again to switch between text and timeline display. to close the information bar.

INFO

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Pause, Play and Rewind Live TV


You can pause a TV program youre watching at any time and play it later, as long as you stay on the same channel.

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Pause a program youre watching now


Press Press again to resume watching.

To exit pause Live TV press

then

to confirm.

Rewind paused Live TV


Press for 2x speed, press it again to go faster.

Press

again to start watching again.

Fast forward paused Live TV


Press for 2x speed, press it again to go faster.

Press

again to start watching again.

To record a program on now or later go to show on Info Bar and press To enable a series tag press To set a reminder press To access info on other shortcuts press twice.

My Channels
From Info Bar you can manage your My Channels listing. To add a new channel to My Channels press To remove a channel from My Channels press To switch between All Channels and My Channels press

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Information Bar Screen Shots During Live TV


Pressing Press Press
INFO INFO

will display the Live TV information bar.

again to switch between text and timeline display. to close the information bar.

INFO

During Video Playback


Pressing
INFO

while watching a recording, a movie or TV show on demand to display playback infor-

mation about your video.

Shortcuts
Shortcuts Record My Channels + Channel Info

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TV Guide - Electronic Program Guide (EPG)


To access the TV Guide, press
EPG

on the remote or

select TV Guide from TV on the main menu. The TV Guide is an on screen program guide that: > Displays whats on for the next 7 days > Displays entire list of all channels available to you > Displays your My Channels listings > Lets you setup recordings and series tag recordings > Lets you set reminders Press Main Menu > TV > TV Guide TV Guide. or to skip forward and back a day in the

List and Grid views


Find out whats on a single channel via the List view or view all channels and programs via the grid view. To switch between list and grid views press button.

My Channels
Use My Channels to view listings for your favourite channels. Set up your My Channels list in Settings (Page 26/27).To toggle between All Channels and My Channels: press button. You can add or remove a channel from your My Channels list via the Watch TV information bar (Page 13).

Record Programs
You can record current and future programs via the TV Guide as follows: Use arrow keys to find the channel and program you want t record. To record: press twice.

To set a series tag (if available for that show): press Press to display recording options.

Recording Options
The following options are available when you click > Record > Enable Series Tag, Set Record Lead and Lag Time > Set Reminders > Program Info 15 on any program in the TV Guide:

TV Guide Screen Shots


TV Guide Grid View
You can view one channel at a time via the List EPG or view all channels and programs at a time via the Grid EPG. To switch between these views press button on the remote.

TV Guide > Grid View

TV Guide List View


Arrows change channels  Arrows moves along the program listing

TV Guide > List View

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Enable Series Tag


The Series Tag feature allows you to record all episodes in a series. You can enable a Series Tag when recording programs via the information bar or guide. Manage your Series Tags via the Recordings view.

Set Record Lead and Lag Times


Sometimes programs start early or overrun the scheduled time. You can add extra time (in five minute increments) to the start and end of your recorded programs. Press on a program to display recording options.

Use arrow keys to select Record. Use arrow keys to add Lead time (time at the start) and/or a Lag time (time at the end) of your program. Press to activate your selection and return to the Guide.

Set Reminders
You can set a reminder to alert you when your favourite programs are about to start. In the TV Guide or Live TV Info Bar, highlight the program you want a reminder for and press Or press A clock icon set a reminder via the options. will appear beside programs to indicate a reminder has been set.

Repeat the above steps to cancel a reminder from the Guide.

Search
The search feature in the TV Guide allows you to find programs by entering a keyword from the program name and synopsis. Press Press button in the TV Guide and use your remote control keypad to type keywords. to perform search.

Programs from the TV Guide, your Recordings, Movies and TV Shows are listed in the results.

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TV Shows

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Main Menu > TV > TV Shows Top Menu Bar

To watch On Demand Packs select TV Shows from the TV main menu and press Select a channel from the top menu. Programs and number of episodes available are displayed below. Use the arrow keys to explore. Press view episode list and to play. to

Main Menu > TV > TV Shows Content and menu options shown are illustrative only. The actual display will depend on your chosen TV subscription package.

TV Shows
One item selected The number of episodes available for each tv series will be displayed when an item is selected. Press to play or go to the series list.

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Download Manager
This icon indicates that a TV show or movie is available for you to download to your set top box. If the icon is not there, it means the show or movie is already on your set top box.

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Press

on the title to start the download.

The title will either play automatically or if there are other titles downloading, your selection will be placed in the Download Manager queue Press the to display the Download Manager and use arrow keys to change the order of titles in your queue.

Download Manager

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My Stuff
My Stuff Recordings Scheduled Series Tags My Movies
Main Menu > My Stuff > Recordings The My Stuff menu allows you to view recorded programs, scheduled recordings and Series Tag programs. The Set Top Box stores over 250 hours of recorded programs. You can manage all recordings from the Recordings view.

Movies

TV

Apps

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Press

PV R

on your remote or select My Stuff from the main menu.

Use arrow keys to select Recordings, Scheduled, or Series Tags.

Recordings
All your recorded TV shows are listed in Recordings. Recordings from the same series are automatically grouped together. This is indicated by the icon.

Play a recording
Tips To play a recording, use arrow keys to highlight the program and press

Recording Underway?
You can play a recording that is currently underway and you can rewind, pause and fast forward through the recording to catch up to the program in real time.

Sort your recordings


To change the way you sort your recordings press

Recording options
To access recording options highlight a recording and press

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Scheduled
All programs you have set to record in the next 24 hours will appear in the Scheduled listing.

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Use arrow keys

to select a recording.

Press

to activate the Options pop-up menu. to Add Reminder, Get Program Info, Protect Recording, Enable/

Use arrow keys

Modify Series Tag and Set Record Lead/Lag Time.

Press

to activate your selection and exit.

Main Menu > My Stuff > Recorded TV

Recording icons
Series Tags Recorded Watched Protected Groups recordings from the same series

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Series Tag
The Series Tag feature allows you to record all episodes in a series. You can enable a Series Tag when recording programs via the information bar or guide. Manage your Series Tags via the Recordings view. All series you have tagged to record will appear in the Series Tag list.

Reschedule series tag recordings


Sometimes you might schedule more than 2 recordings to occur at the same time. You can prioritise your Series Tags so if this happens the higher preference shows get recorded.

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Use Press

and

to move series up and down the list.

to re-schedule todays recordings.

Main Menu > My Stuff > Series Tags

My Rentals
All movies you have rented through Movie Rentals and are available to be viewed will be displayed under My Rentals. Movies will be removed once they reach the end of their rental period. To view, select the movie you want to watch and press to commence playback.

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Movies
Watch movies

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Select Movies from the main menu and select from Movie Rentals, Movie Box, By Genre or By Provider. Use and to make your selection.

Main Menu > Movies > Movie Rentals

Movie Rentals

Movie Rentals offers a selection of Pay Per View movies available to watch as many times as you want for 48 hours from when you first start watching them.

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Use arrow keys to select movie and press From the movie details screen you can select to watch the full screen trailer (if available) or rent the movie. Selecting to rent a movie will prompt you to enter your Parental PIN (default 0000) and press . will replace the on the title image and the movie

If your purchase is successful a will be available to play.

Main Menu > Movies > Movies Rentals

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Movie Box
Movie Box is included in your Optus TV monthly Connect Package. Select Movie Box and press to view the movies.

Main Menu > Movies > Movie Box

By Genre
You can browse all movies available on Optus TV by genre. Choose from action, comedy, drama, kids and more.

By Provider
You can choose movies from different providers and you can also search by studio.

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Apps
There are a variety of interactive applications available on Optus TV. Use arrow keys to select Applications from the main menu. Go to Press
MENU

, Applications. button.

Use arrow keys to select the application you want to access, then press button.

Follow on screen prompts to use applications. Numbers and letters are entered from your remote control keypad.

Weather

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Manage Settings
Settings allows you to view and customise the configuration of your set top box. Use arrow keys to select a function in the Settings menu and press Press to watch TV.

Main Menu > Manage > Settings

Settings
You will need to enter you Parental Control PIN (default is 0000) to access and change any of the options in this menu. If you have forgotten your PIN, you can reset it by visiting optus.com.au/optustv

Storage
Provides information on your Set Top Box available capacity. Selecting Delete All on any of the items listed will delete all of that content type. Selecting Format Disk will remove all content and user settings, returning the Set Top Box back to its original state.

Network
Contains information on your network settings. The automatic settings are recommended for most users. Advanced users may choose to manually change settings.

Channels
Access the DVB-T frequency scan that identifies and tunes all visible Free to Air channels. Select Channels icon and press . Enter your Parental Control PIN and continue selection.

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User
Recording Options You can change settings to automatically add a lead and lag time to all your scheduled recordings. You can also select the number of episodes you want to retain for all recordings.  Channel Blocking Use arrow keys to highlight the channel you wish to block. Press .A icon will appear to the right of the screen adjacent to the blocked channel. Repeat for all channels you wish to block. When selections are complete press the button to save your choices. To remove blocking from previously blocked channels repeat the above steps.  Parental PIN Change Select Parental PIN Change. Use arrow keys to highlight Parental PIN Change. Press . Enter and confirm your new four digit PIN and press . A pop-up screen will let you know that the PIN was updated successfully.  Set Parental Level You can set the program ratings levels that can be viewed ongoing. Select Set Parental Levels from the menu. Use the arrow keys to select the desired rating level and press .

Audio Visual
Allows you to optimise your display and audio settings. Adjust the Display Resolution, Aspect Ratio and Display Mode if the picture on your TV looks stretched or compressed. Adjust your Audio Options if you experience issues with sound or wish to switch between stereo and surround sound.

Diagnostics
Used to help diagnose problems with your Optus TV service. Once started this may take several minutes to complete or press to discontinue.

Device Info
Provides technical information about your Set Top Box plus displays the Optus TV Copyright and Privacy Policies. Reset Factory Settings will restore all user-defined settings back to the original default settings. Restart Interface will perform a soft reset of the Set Top Box while Restart Set Top Box will perform a full restart of the unit.

Remote Control
Allows you to configure your Set Top Box remote control to use as a controller for your TV or other audio visual devices. For full details, please refer to the Universal Remote Control section of this User Guide (Page 29).

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Manage My Plan

Main Menu > Manage > My Plan

Provides information on your current plan, purchases and broadband usage. You can select any of these items from here to get detailed information.

On Demand Packs
Provides an overview of each of the TV Packs available on Optus TV, those which you have currently purchased and those which are available for purchase. Adding or removing a pack will require entry of your Parental Control PIN.

Movie Rentals
Shows all the movie rental charges for your current Optus billing month. Purchases appearing here will appear on your next Optus bill.

My Usage
If your Optus TV service is charged to your Optus DSL or Cable Broadband account, your current months broadband usage will be displayed.

TV Pack Refresh
If you have added or removed a TV Pack via Optus TV Customer Care or online at optus.com.au/optustv, you may need to refresh your Set Top Box. To do this, select the Refresh TV Pack subscriptions option on this screen and press

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Universal Remote Control


Optus TV features a universal remote that can be programmed to also control your TV and DVD player. To program your remote follow these steps: >  From the Home menu on your Set Top Box, select Manage>Settings then scroll across to the Remote Control option. >  If your TV is from any of the following manufacturers, select the Simple Set Up Process option and follow the on-screen instructions: LG Panasonic Soniq Teac >  If your TV manufacturer is not listed above, select the Direct Remote Setup option and follow the on-screen instructions. Note: to set up your universal remote control using Direct Remote Setup you will need to obtain the Universal Remote Set Up Guide from www.fetchtv.com.au and identify the unique codes for your TV or DVD player. If there is more than one code listed you will need to try each of them to determine which one is best for your equipment. Please note that due to vast range of TVs and DVD players available, Optus Customer Care is unable to provide technical support for using the universal remote control features. NEC Samsung Sony Palsonic Sanyo Hisense

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Troubleshooting
If you are experiencing issues with your Optus TV Set Top Box to work then check some of the tips below or the online troubleshooting guide at optus.com.au/optustv/help before you contact Optus TV Customer Care for assistance. 1.  Make sure the power cord is correctly inserted, there is power available at the wall power point, and that the rear Power switch is on. 2.  Check that the A/V connections are securely made and, if necessary, try another connection mode. 3.  Make sure the TV display is selected to the correct AV input and mode. 4.  Double-check that the broadband connection is active. The Net light on the Set Top Box should be lit. If using an Ethernet connection, also check that the indicator lights on your modem are on. If using Powerline Adaptors, check the status lights on the adaptors. 5.  If the Set Top Box button on the remote control does not flash when a button is pressed, check the following: > Press the Set Top Box button to activate this mode. >  Ensure the remote control light on the Set Top Box flashes when any button is pressed on the remote control while in Set Top Box mode. > Use the remote control within six metres maximum from the Set Top Box. > Change batteries in the remote control.

6.  If the Set Top Box is not recording or replaying on command, listen to make sure the internal hard drive is working. 7.  Reboot the Set Top Box by turning it off, waiting 10 seconds, and turning it on again. Wait 30 seconds before trying this sequence again.

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Specifications
Input Power Antenna Broadband Composite Video Analogue Audio S-Video Analogue Component Video Digital Video + Digital Audio Connector Figure 8 with Switch Belling-Lee UHF (IEC169) RJ-45 RCA Phono 2 x RCA Phono 4-pin Mini DIN 3 x RCA Phono HDMI 1.3a 1Vp/p (Y) 0.7Vp/p (Pr,Pb) HDCP content protected Specification D-Type Plug Figure 8 Socket 75 Ohms Ethernet 1Vp/p 75 Ohms 1V rms 600 Ohms Channel Bandwidth 7 or 8 MHz IPv4, IPv6 PAL Standard Definition Left and Right Channels Y+ C Standard Definition 625i50 Standard Definition 1080i50,720p50,1080p25 High Definition Signal

Surround Audio Surround Audio Antenna Data Other Dimensions Max Weight Max Consumption

RCA Phono TOSLINK Belling-Lee UHF (IEC169) 2 x USB Type A

S-P/DIF S-P/DIF 75 Ohms USB 2.0

Electrical Optical Active Loop-though Host

360x260x69mm 2.8kg 25W +5 to + 45 deg C -20 to +70 deg C 10 to 90% NC 1TB 3 x DVB-T MPEG 2/4/H.264 MPEG 1-II, AAC, HE - AAC Dolby Digital Down-Mix to Stereo Adobe Flashlite for Digital Home

Operating Temperature Range Storage Temperature Range Humidity Hard Drive Capacity Tuners Video Decode Audio Decode Surround Sound Support Interactive Applications support

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Compliance
Product Code YX-6936U This product complies with the following Standards: Electrical Safety RF Emissions C-Tick AS/NZS 60065.1-2008 AS/NZS CISPR 13 Supplier Code N25670

optus.com.au/optustv
1384953 0113

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