Syeda Muttakin Objective: Seeking a Software QA Engineer position where I can utilize my skills and experience to give quality

output. Summary: A proficient engineer with in-depth technical knowledge and 7+ years of IT experience as a QA Engineer and Software Developer Expertise in Client/Server, Web Applications, Desktop, API, Database testing in Banking, Human Resource Management, Telecommunication, Healthcare domains Expertise in Automation Testing using Selenium WebDriver(Java/Junit4), IDE, QuickTest Professional, SoapUI and eggplant Experienced in both Automation and Manual Testing of Desktop and Web applications on Windows, Mac and Unix environments Good understanding and experience of working with Java concepts, JUnit testing in Eclipse, creating JUnit test cases in Selenium WebDriver, database testing using SQL queries 2+ years of experience as a Java developer Expertise in building Automation testing frameworks Experienced in designing system and master test plans, test conditions, test cases, reviewing test cases, developing Automation test scripts and managing test execution using testing tools, defect reporting and tracking throughout entire defect life cycle Worked on functional, system, regression, sanity, GUI, localization and browser compatibility testing Experienced in testing projects developed in Agile/Scrum model Expertise in RDBMS using PL/SQL and MySQL Good understanding and working knowledge on Ruby Experienced in Java, JSP, JavaScript, HTML, CSS Excellent understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycle Familiarity of Quality Assurance standards, processes, methodologies and strategies Extensive knowledge on defect management Life cycle and Version control systems like Quality Center, Test Director, Bugzilla and Lotus Notes Self-starter with strong problem solving abilities Experienced in leading a testing team and mentoring fellow team members My exposure to both development and testing phases adds exceptional benefit in my contribution to project Conceptually strong with high energy levels and prepared to accept technically challenging assignments Quick adaptability to changing technologies to meet new requirements successfully with a systematic and organized approach for increased efficiency and competence Domains worked on: Health care, Banking and Financial Services, Human Resource Management and Telecommunication Certifications: Foundation Level Certificate in Software Testing, International Software Testing Qualifications Board (ISTQB), Foundation Certificate in IT Service Management, Information Technology Infrastructure Library (ITIL) Office of Commerce(UK) HP QTP Global Certification HP Quality Centre Certification Education: Bachelor of Engineering in Mechanical Engineering / Dibrugarh University, India, Year - 2005 Technical Skills:

Page 1 of 4

Testing Tools: Selenium WebDriver (JUnit4), QuickTest Professional 11.0, eggPlant v12.11, JUnit4, SoapUI Test Management Tools: Bugzilla, Quality Center 10.0, Test Director 8.0, Lotus Notes Languages: Java, Ruby, VBScript, Java script, UNIX Web Programming: JavaScript, HTML, JSP DBMS: Oracle (SQL, PL/SQL), MySQL Operating Systems: MS/Windows 9x 2000 XP 8, UNIX, MAC OS Version Control Tools: CVS, VSS Application/Web Servers: Tomcat, JBoss

Professional Experience: Abbott Diabetes Care, Alameda, CA Oct10 Aug13 Senior Test Automation Engineer Abbott Diabetes Care is focused on the design, development, and manufacture of products for people living with diabetes. Abbott has created a number of leading-edge glucose monitoring systems for use in both home and hospital settings. FreeStyle InsuLinx is the first and only touch screen meter that lets users log insulin doses and blood glucose results with just a few simple taps. It can mark pre- and post-meal blood glucose results and can instantly generate easy to read, informative trend reports. Responsibilities: Complete set up of Automation solution for the project and lead the Automation team (team size- 2) Involved in various phases of testing such as Functional, Regression, Integration, System, pre-production Successful implementation and setting up of a hybrid framework for Selenium WebDriver with JUnit4 Successful implementation and setting up of a data-driven framework for Language Testing (18 languages) using eggPlant Designing Automation scripts from manual test cases Creating generic reusable Java and SenseTalk functions for the Automation frameworks Locating elements using locator types such as Xpath, DOM, link text, class name Creating end-to-end test scripts for smoke/sanity testing, regression, functional, localization testing Performed Web Services testing using SoapUI Setting up test data and pre-requisites for test case execution, preparation of test bed Created Java functions for Report validations Doing the Proof of Concept for the use of eggPlant v12.11 for Localization testing on Windows and Mac Estimation and Assessment of manual test cases, providing testing effort estimation Manual execution of test cases as needed Regular execution of the automated test cases, logging defects and tracking them to closure Maintenance of automation test suites Worked on Scrum methodology Actively worked on Project documentation, reporting, maintaining Requirement Traceability metrics, creating Return on Investment (ROI) documents Creation and maintaining knowledge inventory documents Actively involved in Quality meetings with team Mentoring fellow team members Environment: Selenium WebDriver (Java/JUnit4), Java, Bugzilla, EggPlant v12.11, SoapUI Ceridian Corporation, Atlanta, GA Jun 10 - Oct10 Senior QA Engineer Ceridian offers human resources, payroll, and benefit services to help organize and optimize businesses. Ceridian Self Service (CSS) is a web-based application that enables Ceridian employees and managers to access their own and their subordinates HR and benefits data.

Page 2 of 4

The application helps create self-ownership of human resources data so that the employees and managers can keep their information up-to-date and accurate. It eliminates manual data entry; facilitate automatic workflows and data searches. Responsibilities: Designing Automation scripts for Functional, Regression, Sanity and Browser compatibility testing using Selenium RC(Java/JUnit) Setting up test data and pre-requisites for test case execution Successful implementation and setting up of a hybrid automation framework Assessment of test cases and providing effort estimation Manual execution of test cases as needed Regular execution of the automated test cases, logging defects and tracking them to closure Maintenance of automation test suites Creating generic reusable Java functions for the Automation framework Doing the Proof of Concept for the use of Selenium RC as the Automation tool Worked on Scrum methodology Worked closely and coordinated with development team Project documentation and reporting with the help of metrics Creation of knowledge inventory documents for the project Actively involved in Client interfacing and reporting Environment: Selenium RC (Java/JUnit), Quality Center 10.0, Java, JUnit, PL/SQL, Eclipse, SoapUI Halifax Bank of Scotland, UK May 08- Jun 10 QA Engineer HBOS (now acquired by Llyods TSB) is one of the largest mortgage and savings provider and the biggest provider of new investment products in the UK. It has a huge customer base of 2,50,000. It has been recently taken over by Llyods TSB which is another large player in the same arena. SID (Single Intelligent Desktop) is a desktop application built in .Net that amalgamates call centre applications into one front end GUI. SID integrates with telephony to display call and customer details. It is a product that provides a unified desktop view integrating and aggregating data from multiple Line of Business applications. The project is based on Agile methodology and follows an n-1 model for script design. i.e. when Manual Testing is going on for the nth iteration, Automation script design is carried out for the n-1th iteration. Responsibilities: Doing the Proof of Concept for the use of QTP as the Test Automation tool Successful implementation and setting up of automation framework Tweaking the framework to suit current project needs and provide customized HTML reports as per client specifications. Automated and delivered nearly 700 test cases. Regular execution of the automated test cases. Creating generic reusable VBscript functions Creating generic test scripts and using data parameterization so that the same test scripts can be used for multiple sets of data. Integrating the automation framework with Quality Center 10.0 to increase the ease of maintaining the Automation Scripts, ease of execution and maintaining the test results Used DOM (Document Object Model) scripting for certain screens Writing DB queries for Database verification. Estimation and Assessment of test cases. Project documentation and reporting with the help of metrics. Environment: VBScript, QTP 9.2 with .Net and WPF add-in, Quality Center 9.2 Telenet, Belgium Dec 06- Apr 08 Application Programmer Telenet is the largest provider of broadband cable services in Belgium. Its business comprises the provision of cable television, interactive digital television (iDTV), high speed internet,

Page 3 of 4

telephony and mobile services, primarily to residential customers in Flanders region of Belgium. Telenet primarily caters to residential customers. In addition, Telenet offers services to business customers all across Belgium and in Luxembourg under its brand Telenet Solutions. As a member of the team, I worked for the support and maintenance of the OASIS application developed by Infosys which covers the end to end business requirement starting from order intake, provisioning to billing of the products provided by Telenet. Responsibilities: Providing client support in the production environment Analyze the problem area, and provide solutions within the stipulated period of time as agreed in the Service Level Agreements with the client. Bug fixing Incident and Problem management according to ITIL processes Providing answers to Queries by user groups Analysis, Debugging, Coding and Testing Involved in the maintenance of the program in core Java, JSP, Servlet, JavaScript. Worked with Triggers, Procedures, Functions, Packages and tuning SQL queries. Involved in project documentation and Knowledge Management documents Mentoring new comers in the project Environment: Java, J2EE, WinCVS, Lotus Notes, Teraterm, PL/SQL Developer, Toad, Putty, IntelliJ Idea 4.5, Oracle 9i Telenet, Belgium Jun 06- Dec 06 Programmer OASIS is an Operational Support System (OSS) developed by Infosys. In this project I was involved in the implementation of various Change Requests in the OASIS application, logged by the client. Responsibilities: Understanding customers requirements and implement it in the system Conversion of the IA design and its implementation Developed classes and methods in core Java Worked with Procedures, Functions, Packages in PL/SQL. Used JDBC for database connectivity Involved in implementing changes in the GUI using JSP, Servlets, CSS Used JavaScript for GUI validations Unit Testing, Integrated Testing, Regression Testing of the modules and documenting Test Cases Fixing Bugs and providing support during the UAT phase Environment: Java, J2EE, WinCVS, Lotus Notes, Teraterm, PL/SQL Developer, Toad, Putty, IntelliJ Idea 4.5, Oracle 9i Telenet, Belgium Feb 06- Jun 06 Build and Patch Operator The patch process defines and governs the way of releasing software components for deployment. Responsibilities: Was responsible for the build of modules of the application Monitoring and resolving build failures Resolving dependencies and coordinating between the developers of the project Deployment of application and configuration on Weblogic server Environment: UNIX, WinCVS, Teraterm, Putty, Weblogic

Page 4 of 4