You are on page 1of 5

The Lean Way - Glossary

3 P The 3Ps stands for People, Product and Process. While applying TQM
all three Ps need to be improved. People: Process is driven by manpower and is sustained by the process design and all aims at their customer. Hence, both Employees and Customer are important. Product: We all intend to produce parts that are suitable to our customers and not to us. Process: This is vital in context to TQM. Continuous improvement of all process is a point of concern.

5 Whys Narrow down the scope of analysis and improvement by asking


5 why in case of process pain.

3 S The Japanese concept of housekeeping

The Lean Way - Glossary

Sort (Seiri) Put things in order. Keep the necessary and remove the unnecessary. Straighten (Seiton) Place things in such a way that they can be easily reached when required. Shine (Seiso) Keep things clean and in tidy condition. Standardize (Seiketsu) Standardize the above stated S and review them. Sustain (Shitsuke) Self- discipline and commitment of all individual.

5 Z Promote, Evaluate, Maintain and Improve process control using the


Genba Kanri principles. ZUmeaning Dont in Japanese. Uketorazu - Dont accept defects Tsukurazu - Dont make defects Baratsukasazu - Dont create variation Kurikaesazu - Dont repeat mistakes Nagasazu - Dont supply defects

6 M They are responsible for process variation.


Machines Methods Materials Measurements Mother Nature (Environment) Manpower (People)

The Lean Way - Glossary

6 W Every project improvement should answer 6Ws.


What - What will you do? Why - Why will you do this? Where - Where will you do this? Who - Who will do this? When - When will you start/stop this (timeline)? Which - Which will do this (process, tooling, material sources etc)?

7 QC Tools They are also called as Ishikawas 7QC tools that had a revolutionary impact
across world especially Japan in 60s and 70s. Histograms Cause and Effect Diagram Check Sheets Pareto Diagrams Graphs Control Charts Scatter Diagrams

The Lean Way - Glossary

7 Wastes of Lean (DOTWIMP) The worst of all is overproduction and was the main
driving force in Toyota JIT system. They smartly overcome this to eliminate the rest. Defects Overproduction Transportation Waiting Inventory Motion Processing

8 D Process 8 D is short for Eight Disciplines which originated from the Ford TOPS (Team Oriented
Problem Solving) program. The 8D Process is a problem solving method for product and process improvement. D1 - Establish the Team D2 - Describe the problem. D3 - Develop an Interim Containment Action D4 - Define / Verify Root Cause D5 - Choose / Verify Permanent Corrective Action D6 - Implement / Validate Permanent Corrective Action D7 - Prevent Recurrence D8 - Recognize the Team

The Lean Way - Glossary

APQP Advanced Product Quality Planning.


Phase 1 - Plan & Define Program - determining customer needs, requirements & expectations. Phase 2 - Product Design & Development - review the inputs & execute the outputs, Phase 3 - Process Design & Development - addressing features for developing manufacturing systems & related control plans. Phase 4 - Product & Process Validation - validation of the selected manufacturing process & its control mechanisms. Phase 5 - Launch, Feedback, Assessment & Corrective Action - focuses on reduced variation & continuous improvement. identifying outputs & links to customer expectations & future product programs. Control Plan Methodology - Discusses use of control plan & relevant data required to construct & determine control plan parameters

You might also like