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CONTINGENCY PLANNING
CONTINGENCY PLANNING
ALSO KNOWN AS
EMERGENCY PLANNING
CONTINGENCY PLANNING
ANNEX 17 STANDARD 5.1.4 Each contracting State shall ensure that contingency plans are developed and resources made available to safeguard civil aviation against acts of unlawful interference. The contingency plans shall be tested on a regular basis.
A CONTINGENCY is a possible but not very likely future event or condition, it is An Eventuality
A CRISIS is an unstable period, especially one of extra trouble or danger, it is The Abnormal The Unexpected
SECONDARY OBJECTIVE
Investigation accident or crime
They should, at the very least deal with: Screening of passengers, baggage, cargo, mail and stores Unlawful seizure or sabotage of aircraft and installations and threats of such acts Armed attack within airport boundaries Armed attack from external points Investigation of suspected explosive devices and the disposal of such items.
EMERGENCY OPERATIONS CENTRE (EOC) ESSENTIAL REQUIREMENTS: Well operated and equipped Focal point for control and co-ordination Clearly defined operating procedures Designation of personnel Layout and installations at the airport Availability of supporting services
Fire
VEHICLE AND EQUIPMENT HOLDING POINT Police Military Airport Authority Ambulance
Gment Authority Military ICP Mortuary Collection Point Casualty Receiving Station
Ambulance ICP
SITE
Survivor Ident Centre
Temporary Mortuary
Mortuary
Designated Hospital(s)
Trauma Counselors
Support Hospital(s)
An inner cordon surrounding the actual incident Forward control point access to inner cordon
The purpose of the inner cordon is to isolate the incident and prevent access by the public or press and to contain any breakout by the perpetrators. Access to the inner cordon is only permitted with the agreement of the forward control point commander
CONTROL CRITERIA
Any form of crisis requires a Crisis Team Leader with a support team operating out of a Crisis Management Centre. A command structure must be agreed and accepted during the preparation of The Plan and not left for negotiation during an actual incident.
COMMUNICATIONS
4 Links will be required between the forward control point and personnel deployed within the inner cordon and also the EOC. It must be remembered that radio transmissions maybe overheard by the perpetrators, the press and others The early establishment of secure landlines is highly desirable
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HOSTAGE NEGOTIATION
The plan will take into account:o o o o The need for hostage negotiation The possibility of armed intervention Provision of negotiation personnel Provision of other resources:Interpreters Accommodation Communication
ADDITIONAL EXPERTISE
Resources may be required in the following areas to support EOC operations:4 4 4 4 In-flight explosive device search procedures In-flight handling and securing of suspect explosive articles Policing authority response to an occurrence Hostage negotiation
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ADDITIONAL EXPERTISE
Resources may be required in the following areas to support EOC operations:4 4 4 4 4 Psychiatry/psychology Communications Air traffic services Airport operations and layout Special parking location for aircraft
ADDITIONAL EXPERTISE
Resources may be required in the following areas to support EOC operations:4 4 4 Experts and documents available from adjacent locations Flight operations Other support services (e.g. linguist or religious specialist)
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EOC DESIGN
In a security controlled area Accommodation for all agencies Communications equipment Sleeping/Rest areas
Toilet/Washrooms facilities
Meal Preparation/Dining Area Briefing Room should be an annex of the control centre
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OTHER INCIDENTS
Airline Contingency Plan in relation to non airports/aircraft incidents 1. Explosive attacks airline staff/property 2. Kidnapping of airline staff 3. Extortion 4. Bomb threats 5. Demonstrations 6. Natural disasters
OTHER INCIDENTS
7. 8. 9. War Civil disorder Consequences of major crime
Such incidents might occur at off-airport locations. The implementation of contingency plans will depend upon company policy and the laws of the State where the incident occurs.
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1. Testing responses of the teams 2. Testing the procedural elements of the plan
TESTING EXERCISES
9 Table top exercises with written scenarios 9 Hypothetical exercises 9 Restricted exercises 9 Real-time exercises should be undertaken annually
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CONCLUSION
Some questions are listed below which can be used as a basis for a comprehensive check-list Is there a Contingency Plan? Where is it located? What are your responsibilities? Do you have to contact anybody? Who are they? Is the telephone list up to date?
CONCLUSION
Further questions Has the plan been tested recently? Has there been a de-briefing session? Is there a reviewing committee? Who manages the crisis management centre? What equipment is needed? Are there sufficient telephone points?
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CONCLUSION
Further questions Has an emergency number been designated? How many calls can It take? Should additional lines be installed? What are the arrangements for refreshments? Will trauma counselling be required?
CONCLUSION
Further questions Who will liaise with the media? How much information do you give and how often? Where would you hold a press conference?
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REMEMBER!!!
CONTINGENCY PLANS MUST BE PRACTISED
AND EXERCISED ON A REGULAR BASIS, TO IDENTIFY WEAKNESSES AND TO MAKE MODIFICATIONS THAT ARE NECESSARY TO BRING AN ACTUAL EMERGENCY SITUATION TO A SAFE CONCLUSION.
Questions?
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