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Mobile Buyer’s Guide

July 2009
IAB Mobile Buyer's Guide

This Mobile Buyer’s Guide has been developed by the IAB Mobile Table of Contents
Advertising Committee with significant contributions from the
following member companies: Introduction: Advertising on Mobile Devices 2
• Associated Press • Quattro Wireless Recommended Planning Process and key questions 3
• comScore • Scanbuy
• CPX Interactive • Third Screen Media Overview of US Market 4
• Impact Mobile • Verve Wireless Mobile Audience and Spending 4
• Insight Express • Weather Channel Interactive Mobile Advertising Options 5
• Jumptap • Whitepages.com Inventory Types 6
• Polar Mobile Cross Platform Digital Buys Including Mobile 9

Advertising on the Mobile Web 10


About the IAB’s Mobile Advertising Committee: Getting Started 10
The Mobile Advertising Committee of the IAB is comprised of over 120 Landing Pages 10
member companies dedicated to helping develop and expand the mobile Mobile Display Campaign Metrics 12
space as a viable advertising platform. The committee works to educate
marketers and agencies on the strength of mobile advertising as a marketing Advertising via Mobile Messaging 14
vehicle. A full list of Committee member companies can be found as an How to Buy Mobile Messaging Campaigns 14
appendix to this book, and at: Mobile Messaging Metrics 15
http://www.iab.net/member_center/councils_committees_working_groups/
committees/mobile_advertising_committee Activating Mobile from Traditional Media 16
Common Short Codes 16
2D Bar Codes 17
This document can be found on the IAB website at:
http://www.iab.net/mobile_buyers_guide
Choosing the End Mobile Experience 19

IAB Contact Information: Appendix A: Directory of IAB Mobile Committee Members 20

Ryan Walker
Manager of Industry Services, IAB
212-380-4731
ryan@iab.net

Joe Laszlo
Director of Research, IAB
212-609-3722
joe@iab.net

© 2009 Interactive Advertising Bureau 1


IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Introduction: Advertising on Mobile Devices Recommended Planning Process


While mobile appears to be a complex ecosystem with its own vernacular, As a general rule of thumb, the less budget and less time you have the more
the buying process itself is very similar to other familiar platforms including the you should focus on the mobile web--display ads. As budgets increase and
Internet. This booklet will guide you through the process in plain English, and get your time
Mobile allocation
Buyer’s Guide   to put towards mobile   grows you can expand into  
you started as a first time mobile advertiser. The key to tackling your first mobile messaging, traditional media integration, out of home mobile campaigns, etc.
assignment is to remember that mobile advertising is much like advertising on ButRecommended
for simplicity we will
Planning cover mobile web and messaging in detail, spending
Process
any other medium. It is about finding the right places to connect your client with less time on mobile activation and less common mobile channels.
As a general rule of thumb, the less budget and less time you have the more you should focus on the mobile
the right audience to deliver the right message. In fact, mobile is an execution Web--display ads. As budgets increase and your time allocation to put towards mobile grows you can expand
point on your current advertising strategy. Simply put, mobile is another medium In into
themessaging,
beginning of the planning process, it is important to gather basic infor-
traditional media integration, out of home mobile campaigns, etc. But for simplicity we will
to add to your arsenal to target the right consumer. We will provide a few mation that web
cover mobile is vital to any insuccessful
and messaging advertising
detail, spending campaign.
less time on mobile Since
activation and mobile
less common is a
mobile

straightforward steps to get you started. newer platform, this step can be overlooked due to the misconception that the
channels.

basic
In the rules of ofadvertising
beginning do not
the planning process, it is apply. Ask
important to yourself
gather the following
basic information that is vital toquestions
any successful
Before you begin reaching for solutions, answer a few questions to understand before launching
advertising any mobile
campaign. Since campaign:
is a newer platform, this step can be overlooked due to the misconception
the marketer’s advertising goals to determine what role mobile will play in that the basic rules of advertising do not apply. Ask yourself the following questions before launching any
campaign:
their media mix. The most important of these questions being, is the objective
Key Questions
to increase brand favorability, launch a new product, direct response or a Key Questions

customer retention initiative? Once your core media objectives have been
answered, the route to take with mobile becomes much clearer. Is this part of a
What are the Who are you
broader media
campaign goals? trying to target?
When creating a mobile campaign it is important to remember that there are campaign?
multiple channels for reaching mobile eyeballs. They include mobile websites,
downloadable applications, mobile messaging and mobile video, all of which can How much money
What does success
be used individually or as a unified campaign across not just these mobile channels is allocated to the
look like for you
but across your more traditional channels to create a complete 360° campaign. mobile portion of
and your client?
the buy?

This guide will give you the background information to help answer these
This guide will give you the background information to help answer these questions, as well as provide an
questions, as marketplace,
overview of the well as provide
definitions,an
and overview of the
practical examples marketplace,
to gain definitions,
a greater understanding of mobileand
as
practical examples
an advertising to best
platform. The gain a greater
campaigns understanding
keep the of mobile
user experience in mind. as anmobile
For consumers, advertising
offers
convenient information, entertainment, and exclusivity. Tailoring campaigns that deliver marketing messages that
platform. The best campaigns keep the user experience in mind. For consum-
are also convenient, entertaining and offer exclusive content or discounts is the key to success.
ers, mobile offers convenient information, entertainment, and exclusivity.
Some companies and brands are mentioned in the guide to provide context and illustrate examples of different
Tailoring campaigns that deliver marketing messages that are also convenient,
ad formats. These solutions are offered by a variety of vendors. Seek out the service providers in Appendix A
entertaining
who can provide andmoreoffer exclusive
detail on advertising content
solutions foror discounts is the key to success.
mobile.

Some companies and brands are mentioned in the guide to provide context
and illustrate examples of different ad formats. These solutions are offered by
a variety of vendors. Seek out the service providers in Appendix A who can
provide more detail on advertising solutions for mobile.
Figure 1: Mobile Ecosystem Advertising Opportunities

© 2009 Interactive Advertising Bureau 
2 © 2009 Interactive Advertising Bureau   © 2009 Interactive Advertising Bureau 3
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Overview of the U.S. Mobile Marketplace There are currently three main categories of buys:
Mobile Buyer’s Guide      
Audience Composition • Test buys: $15,000 - $50,000
Because of the interest
Overview of theinU.S.
mobile, manyMarketplace
Mobile reports have been issued around • Expanded buys: $50,000 - $150,000
the demographics and profiles of users. Although the absolute numbers will • Scaled buys: $150,000+
Audience Composition
change, there are certain key themes and trenvds that will continue.1 Mobile Buyer’s Guide      
Because of the interest in mobile, many reports have been issued around the demographics and profiles of
•users.
Mobile Buys in the expanded and scaled ranges have recently grown in popularity, but
Althoughphone penetration
numbers willischange,
upwards of certain
4 outkey
ofthemes
5 people in the United 1
the absolute there are and trends that will continue. There are currently three main categories of buys:
States and more people now have a mobile phone than have PC-based the process of determining the buy size is very similar to the way advertisers
Internet
• Mobileaccess. This is isespecially
phone penetration upwards of 4trueout offor olderin adults
5 people the Unitedand lower-income
States and more people now decide •on Testbudgets for the
buys: $15,000 Internet campaigns. It’s simply a matter of first
- $50,000
individuals.
have a mobile phone than have PC-based Internet access. This is especially true for older adults and • Expanded buys: $50,000 - $150,000
lower-income individuals. identifying the goals and success metrics for the campaign and setting spend
• Scaled buys: $150,000+
• Mobile
• MobileInternet usage continues
to grow.toOver
grow. Over the last
usagethree years usage
Internet usage continues the last three years has grown approximately relative to expected returns.
has25% grown approximately
per year. With smartphones 25% per more
becoming year. With smartphones
affordable, becoming
advanced, and widely adopted, more
we’ll
Buys in the Expanded and Scaled range have recently grown in popularity, but the process of determining the
affordable, advanced,
likely see a greater increaseand widely
in 2009. adopted,
Currently, we’ll
40-45 million likely
mobile see a use
subscribers greater
the mobile
buy size is very similar to the way advertisers decide on budgets for the Internet campaigns. It’s simply a matter
increase
Internet in 2009. Currently, 40-45 million mobile subscribers use the
regularly. Mobile Advertising Options
of first identifying the goals and success metrics for the campaign and setting spend relative to expected returns.
• Minorities are significant mobile data users across all features and applications.
mobile Internet regularly.
• Mobile is not just youth-focused – texting behavior may skew a bit younger, but the bulk of the mobile Mobile advertisingOptions
Mobile Advertising actually comprises a number of different specific inventory
• Minorities are comes
Internet usage significant mobile
from 25-44 data users across all features and applications.
year olds.
types and creative options. Brief descriptions of these follow. However, a
• Mobile is not just youth-focused – texting behavior may skew a bit younger, Mobile advertising actually comprises a number of different specific inventory types and creative options. Brief
Sizebut theMobile
bulk of main pointof to take away is that different mobile advertising venues work best
of US Adthe mobileand
Spending Internet usage
Expected comes from 25-44 year olds.
Growth descriptions these follow. However, a main point to take away is that different mobile advertising venues
for different
work campaign
best for different campaigngoals, whether
goals, whether brand brand building,
building, or driving someorkinddriving
of direct some
response.kind
The
ofchart
direct
belowresponse. The chart
offers some insights below
as to which kinds ofoffers
mobile some
placementinsights
work bestas to which
to deliver a givenkinds
campaignof
US Mobile Advertising Revenue goal.
mobile placement work best to deliver a given campaign goal.
(US $ Millions)
450 409
400 Web/ Paid In-
Messaging Video Voice Applications
350 331 Display Search Game
300
250 229
Branding
200 169 9 9 9 9 9
150 114
Drive to
100
50
55 Mobile Site 9 9 9 9 9 9
0 Click to
2006 2007 2008 2009 2010 2011 Call 9 9 9 9
Figure 2: Size of Mobile Ad Spending and Expected Growth Dialog with
9 9 9
Source: MAGNA Mobile Advertising Forecast--May 2009
Consumers
MAGNA, a unit of Mediabrands, projects US mobile ad spending to grow from
MAGNA, a unit of Mediabrands, projects US mobile ad spending to grow from $169 million in 2008 to $409
Lead Gen
$169 million
million inOther
in 2011. 2008 to $409
industry forecastsmillion in the
indicate that 2011. Other
average industry
campaign forecasts
budget will triple over indicate
a similar 9 9 9 9
thattime
theperiod.
average campaign budget will triple over a similar time period.
Direct
                                                            
1
 Data from: InsightExpress Mobile Research (Waves 1‐5, October 2007‐March 2009); Pew Internet & American Life 
Sales 9 9 9
Project; Nielsen Mobile; comScore 
Figure 3: Matching Mobile Advertising Opportunities to Campaign Goals

© 2009 Interactive Advertising Bureau 
1
Data  from: InsightExpress Mobile Research (Waves 1 - 5, October 2007 - March 2009); Pew Inventory Types
Internet & American Life Project; Nielsen Mobile; comScore

4 © 2009 Interactive Advertising Bureau © 20095  Interactive Advertising Bureau 5


© 2009 Interactive Advertising Bureau 
 
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Inventory Types Messaging – Some publishers offer a brief text ad inserted at the end of a
text message. Users can reply to text messages to take action on the ad and
Mobile Web/Display – just like PC-based web ad inventory, there are banners
(when possible) click on links to a mobile web page. These ads are limited to
that display on a mobile web page. Typically, a brand or agency buys mobile
40 characters but they have the advantage of reaching a large base of hand-
display ads for increased exposure of a product or service. Banner inventory is
Mobile Buyer’s Guide   sets. Just about any mobile phone can receive text messages.
purchased based on impressions (e.g., CPM)  or direct response (e.g., cost per  

click). Typical formats include graphic banners, graphic banners with text link, text- Paid Search – Similar to the PC-based web, buyers can bid on keywords for
Mobile Web/Display – just like PC-based Web ad inventory, there are banners that display on a mobile
basedwebbanners. Some important differences to keep in mind are:
page. Typically, a brand or agency buys mobile display ads for increased exposure of a product or paid search ads that appear as sponsored links above natural search results.
service. Banner inventory is purchased based on impressions (e.g., CPM) or direct response (e.g., cost per These same ads can also appear when the keyword bid matches the content
Typically, a mobile page has one banner at the top and may also have one banner
click). Typical formats include Graphic Banners, Graphic Banners with text link, Text-based banners. Some of a mobile web page. Today, the mobile web has more browsing pages than
at theimportant
bottom. This leads
differences to keeptoin less clutter and potentially higher response rates. How-
mind are:
search results pages, so this matching of keywords to mobile web page content
ever, if you are paying on an impression basis, be sure to understand how many of
Typically, a mobile page has one banner at the top and may also have one banner at the bottom. This leads to gives advertisers additional reach for their performance-based keyword bidding.
your impressions may appear
less clutter and potentially “below
higher response rates.the fold” ifon
However, youmobile
are payingscreens. Remember
on an impression basis, bethat
sure to
Keep in mind that a number of factors affect mobile paid search:
a mobile userhow
understand is less
manylikely
of your to see a may
impressions banner appearad at the
“below bottom
the fold” of the
on mobile page.
screens. Remember that a
mobile user is less likely to see a banner ad at the bottom of the page.
• Shorter ad titles – typically, 15, 20, or 25 words at most.
Note: You can measure impressions accurately below the fold on smartphones,
Note: You can measure impressions accurately below the fold on smartphones, specifically with some
specifically with some applications that run on the Blackberry and iPhone. • Mobile relevancy of landing page – your landing page should render a
applications that run on the Blackberry and iPhone.
mobile-appropriate page on as many devices as possible.
Low-end phones
Low-end phoneswill have
will have smaller
smaller screensscreens
on which • Search buys may differ due to differences in search-term popularity:
on which to display
to display a mobile web a mobile
page, so web page,
corresponding
mobile content, local search, news/sports/entertainment, and social
size limits exist for the banner ads. This means the
so corresponding size limits exist for the
media buy may require different creative for networking.
banner ads.sizes
different Thisofmeans thecontent
ad, because media thatbuy
works • Queries are seeking actionable results and less likely to be looking for
may require different
well on a larger bannercreative for when
may not work different reference information: if it is a travel-related query, it is more likely that
compressed into a smaller space. But companies
sizes of ad, because content that works the user is on the go, rather than researching a trip.
now offer technology that allows for all the images
well on a larger
to be sized banneronmay
(transcoded) the flynot work
to the specific
whenhandset.
compressed into a smaller space. Video – Mobile video ad opportunities are still developing as mobile devices
But companies now offer technology that
Rich media is currently more limited on mobile than
increasingly have the ability to display video clips. While mobile video today
allowsonfor
the all the images
PC-based Web, withto be sized
generally (trans-
only the has more limitations than PC-based video formats, it continues to mature.
coded) on end
higher thephones
fly tocapable
the specific handset.
of displaying rich
media. Also, there are limitations on creative Voice – Audio ads can play before or after a voice-based conversation,
Source: Third Screen Media
Rich media is currently more limited on Figure 1: Illustrates a device agnostic expandable banner ad unit that opens  voicemail, or voice-enabled information (e.g., 411.) Aside from highly specific
complexity. Nonetheless, there have been key Figure 4: Illustrates a device agnostic expandable banner
mobile than on over the the
PC-based applications, mobile audio or voice ads remain rare in the US today.
past twelve Web,
months. with
when interacted with by a user
ad unit that opens when interacted with by a user
developments
generally only the higher end phones
Several leaders from the online rich media space and mobile ad networks have rolled out rich media ad units,
In-app – Ad inventory that can exist inside of applications and games in
capable of displaying
especially focusing on therich media
iPhone. Also,some
Additionally, there are allow
solutions limitations
advertiserson creative
to execute rich complexity
media .
experiences across any device (iPhone or otherwise), requiring advertisers to submit only a single set of creative various formats. Application and game developers increasingly offer this format
Nonetheless, there have been key developments over the past twelve months. Sev-
assets., as more advanced phones come into the market, this ad format will become more widely accepted. since they can leverage ad revenue to offset the consumer’s purchase price and
eral leaders from the online rich media space and mobile ad networks have rolled
Messaging increase the application’s/game’s adoption.
out rich media –ad units,
Some especially
publishers focusing
offer a brief on the
text ad inserted iPhone.
at the Additionally
end of a text , some
message. Users solu-
can reply to
text messages to take action on the ad and (when possible) click on links to a mobile web page. These ads are
tions allow advertisers to execute rich media experiences across any device (iPhone
limited to 40 characters but they have the advantage of reaching a large base of handsets. Just about any
or otherwise),
mobile phonerequiring advertisers
can receive text messages. to submit only a single set of creative assets.,
as more advanced phones come into the market, this ad format will become more
Paid Search – Similar to the PC-based web, buyers can bid on keywords for paid search ads that appear as
widely accepted.
sponsored links above natural search results. These same ads can also appear when the keyword bid matches


© 2009 Interactive Advertising Bureau 
 
6 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 7
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Location Based Advertising within Non-connected Devices – This Cross Platform Digital Buys Including Mobile
type of advertising is primarily seen on devices that use Radio Data Systems
(RDS) and GPS technology to serve advertising based on a consumer’s location Today there are two parallel interactive inventory buys: online and mobile.
or intended location. Portable Navigation Devices that are advertising enabled When buying online and mobile inventory the key is not to simply try and
are a unique medium to reach consumers when they are on the go and making implement the same creative execution into online and mobile media types but
purchase decisions. The advertisements are text based and some are audio extend the idea to the mobile space with mobile specific execution of the idea.
enabled. Several calls to action exist to engage the consumer with your brand: Three things to consider:
click to route to the nearest retail location, click to coupon, and click to call (if • Try and tailor the idea to the platform, not just the creative execution
the device is enabled). • The size of the mobile site, web site and TV audience matters if you
want to track campaign success across platforms
Location Based Advertising within Connected Devices – This type
of advertising is primarily seen on wireless devices that utilize GPS technology • Make sure the campaign is long enough to recruit a healthy sample of
to serve advertising based on a consumer’s EXACT location in relation to a unduplicated users (three months or more) and strong enough (three to
merchant’s retail location. The ads are served within applications, include robust five million impressions) to generate statistically sound sample sizes
campaign reporting metrics, and support full graphic capabilities. Several calls At this nascent point in the market, CPM rates online and mobile from the same
to action exist to engage the consumer with your brand: Click to route to the publisher vary and some publishers are bundling mobile into the online buy.
nearest retail location, click to coupon, click to call, and click to mobile site.
Measurement across online and mobile is not seamless. The IAB is presently
Point of Interest Placement Services – Ensure that your retail locations working with the Mobile Marketing Association (MMA) to extend online ad
are accurately included within navigation and mapping applications so that measurement standards to mobile recognizing many of the similarities but also
your customer can easily find you. The advertiser will provide a list of locations. the unique challenges and advantages of mobile inventory.
The service provider will verify the accuracy of the locations and include them As the consumer’s starting point and end point are often different in the mobile
within the core mapping product that is distributed for the use of mapping and world, cross-platform parallels and insights are trickier to obtain. Some of the
navigation devices and applications. largest publishers are just now beginning to figure out how to accomplish this
Mobile Buyer’s Guide       with statistically reliable datasets.
Mobile messaging services like SMS and MMS allow “interactive buy” associated
with traditional media like Digital Out-of-Home, TV, retail, etc. Now the buyer can
see the mobile phone as a “mobile mouse” to “click” on the push media whether
this is in Times Square, at a baseball game or over coffee at the local diner.
This opens up a world of interactive convergence and creative buying opportu-
nities. Expanding the definition the interactive buy allows the buyer to move the
consumer out of the silos of Digital-Out-of-Home, TV, and Print more effectively.

 
Figure 5: Demonstratres an SMS ad leading to a WAP session
Figure 2: Demonstrates an SMS ad leading to a WAP session           Source: 4info 
 

Cross Platform Digital Buys Including Mobile

Today there are two parallel interactive inventory buys: online and mobile. Figure 6: Illustrates a WAP Banner, leading to opportunities for users to setup reminders, find sales and locate stores

When buying online and mobile inventory the key is not to simply try and implement the same creative
8 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 9
execution into online and mobile media types but extend the idea to the mobile space with mobile specific
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Advertising on the Mobile Web Mobile Landing Pages


Getting Started So what happens after the user clicks on the mobile display ad you’ve
developed? Where do they go? This is an important part of your mobile
Buying advertising on the mobile web is similar to buying display advertising campaign and needs the same degree of attention that you applied in
on the Internet. Graphical, interactive display ads are the predominant ad unit. developing the earlier creative.
Although, in most cases, mobile web banner ad impressions can be purchased
on a cost per thousand (CPM) or a cost per click (CPC) basis, mobile offers These landing pages (i.e., the page that appears when a user clicks on an
the potential for targeting capabilities beyond that of traditional media. As this advertisement) need to be customized and formatted specifically for the
develops further, we would expect to see a range of targeting options made mobile environment. The page should be designed to reduce the amount of
available covering context, demographic, and behavioral attributes, as well scrolling needed and should be formatted to the specific phone experience
as location. Any targeting options made available will comply with existing – which may mean developing multiple versions of the landing page for the
national level, legal and regulatory frameworks governing privacy and different phone types (smart-
personal data. phones (iPhone) versus feature
phones (Razr phone)); by way of
Some operators and publishers that have mobile web sites sell mobile ads example, experiences customized to
directly, while others allow their inventory to be sold by a third party, either as the iPhone can be either portrait
premium inventory or as part of a mobile ad network. As with the PC-based or landscape in orientation.
Internet, planning a buy depends on setting goals around audience size and
desired demographics. Measurement firms like Nielsen Online and comScore It is not recommended that you
offer audience data for mobile web sites. direct users to the webpage you
use for PC-based interactive
The biggest difference between buying mobile web display ads and Internet campaigns; rather directs users to
display ads is that mobile web ads are not sold by unit size. Because the sizes a mobile-specific landing page to
and resolutions of mobile phone screens vary, the way the ad creative looks further engage them. The landing
on those mobile phones will also vary. The sizes of mobile web banners as page is your chance to convert
defined in the MMA Mobile Advertising Guidelines (http://www.mmaglobal. users into customers or leads. A Figure 7: Example of a banner ad clicking thru to a landing page
com/mobileadvertising.pdf) are optimized to best fit the mobile phone good mobile landing page will
on which the ad is being viewed. This improves the user experience, ad not only be formatted for the mobile screen and browser but will also have the
readability, creative flexibility and effectiveness. This is why many publishers following qualities:
and ad networks may ask you to provide multiple versions of your banner
creative with your mobile web campaign. • Clear call to action
• Not too wordy
• Visually appealing with images, where possible
• Load quickly

10 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 11


• Clear call to action
• Not too wordy
•IABVisually
Mobile appealing
Buyer'swith images, where possible
Guide IAB Mobile Buyer's Guide
• Load quickly

Four
Four Keys
keys to Creative
to Creative Execution Execution

Clear Visuals and Messaging Below is an example of metrics you can expect from these studies, along with
••Engaging users requires a clear call to action
Engaging users requires a clear call to action normative data comparing mobile to online performance.

Compatibility
••Format the campaign creative to be compatible with handsets that are most 
Format the campaign creative to be compatible with handsets that are most
common among the target demographic
common among the target demographic
Simplicity
••Make certain that the call to action does not require any complex steps for the user
Make certain that the call to action does not require any complex steps for the user

Value
••Keep your offering relevant and valued by the target audience
Keep your offering relevant and valued by the target audience

Mobile Display Campaign Metrics


Mobile Display Campaign Metrics
The success of a mobile advertising campaign can be measured in a variety of ways but generally fall into two
The success of a mobile advertising campaign can be measured in a variety
buckets: Direct Response Metrics and Ad Effectiveness Metrics.
of ways but generally fall into two buckets: direct response metrics and ad
effectiveness
Direct Response metrics.
– Direct response metrics are commonly tracked in other forms of digital media. The
simplest measurements are ad impressions rendered and click-thru rates obtained. Additional measurements
include any number of conversion rates, such as click-to-call, data opt-in, and other forms of interactive
Direct Response Metrics – Direct response metrics are commonly tracked
measurement. These performance results will vary by campaign type, messaging and calls to action. However, Figure 8: Brand Metrics: Mobile versus Online Deltas
in other
most mobileforms of digital
campaigns media. significantly
today generate The simplest measurements
higher arethan
click-through rates adPC-based
impressions
Internet Data calculations based on overall exposed percentages (minus control) from 11/07 - 5/09
rendered and click-thru rates obtained. Additional measurements include any
campaigns. 
number of conversion rates, such as click-to-call, data opt-in, and other forms of
Ad Effectiveness Metrics (Branding) – Ad Effectiveness metrics provided by companies such as Dynamic
interactive measurement. These performance results will vary by campaign type,
Logic or InsightExpress measure how advertising exposure affects key metrics distributed across the purchase
messaging
funnel andorcalls
of a product to action.
service. However,
They deliver most
metrics that can mobile campaigns
be compared today gener-
and benchmarked against similar
ate significantly
studies conducted with higher click-through
traditional ratesmedia.
and other digital than Upper
PC-based
FunnelInternet campaigns.
metrics such as Brand Recall and
Message Association measure overall awareness of your ad message. Lower funnel metrics such as Brand
Favorability and Purchase Intent measure to what degree the audience was persuaded by your message. In
Ad Effectiveness Metrics (Branding) – Ad effectiveness metrics provided
short, such metrics allow you gauge the degree that your ad and brand have been recalled and will increase
by companies such as Dynamic Logic or InsightExpress measure how adver-
consumer action.
tising exposure affects key metrics distributed 11  across the purchase funnel of
©a 2009
product or service.
Interactive AdvertisingThey
Bureaudeliver
  metrics that can be compared and bench-
 marked against similar studies conducted with traditional and other digital

media. Upper Funnel metrics such as brand recall and message association
measure overall awareness of your ad message. Lower funnel metrics such as
brand favorability and purchase intent measure to what degree the audience
was persuaded by your message. In short, such metrics allow you gauge the
degree that your ad and brand have been recalled and will increase con-
sumer action.

12 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 13


IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Advertising via Mobile Messaging Mobile Messaging Campaign Metrics


The key plus to text messaging alert campaigns is reach. Nearly every mobile Absent messages with a call to action, it can be difficult to track metrics related to
handset in the US can receive text messages, and media companies offering opt-in SMS campaigns; there is no automated upstream path. Most US carriers can offer a
messaging are in some cases delivering upwards of 20 million or more messages “reject receipt” (blacklisted, handset cannot accept SMS, etc.) and “delivery receipt”
in the US per month. to confirm that the message got to the network and in most cases to the user phone.

How to Buy Mobile Messaging Campaigns As the phone is a very personal device and short code message subscriptions
should follow a requirement of an opt-in by the consumer, it can be inferred that
Various publishers, particularly those offering time-sensitive information (e.g., consumers want, and generally read, the sponsored messages they receive.
news, sports, weather) offer their customers alerts via text messaging. These text However the only 100% confirmation of the message being opened is:
alerts reserve the available space in the alert (approximately 40 characters) for a
brief message, link to a mobile landing page, or short code-based call to action. • The user replied to the text call to action
• The user clicked on an embedded mobile link
Because many publishers offering mobile messaging campaigns request or
When a text message ad includes a call to action, the success of a mobile
require registration, it may be possible to sponsor messages based on target
advertising campaign can be measured in the same way as display advertising:
demographics or at the very least location (based on the handset’s area code).
via direct response metrics and ad effectiveness metrics.
More common today is simply to buy a certain number of messages, and target
contextually based on the content. Direct Response Metrics – Direct response metrics are commonly tracked
in other forms of digital media. The simplest measurements are ad impressions
delivered and response rates obtained, such as click-to-call, click-to-WAP,
keyword response, data opt-in, and other forms of interactive measurement. These
performance results will vary by campaign type, messaging and calls to action.

Ad Effectiveness Metrics (Branding) – Ad effectiveness metrics provided


by companies such as Dynamic Logic or InsightExpress measure how advertising
exposure affects key metrics distributed across the purchase funnel of a product
or service. They deliver metrics that can be compared and benchmarked against
similar studies conducted with traditional and other digital media. Upper funnel
metrics such as brand recall and message association measure overall awareness
of your ad message. Lower funnel metrics such as brand favorability and purchase
intent measure to what degree the audience was persuaded by your message. In
short, to what degree your ad and brand have been recalled and to what degree
will they increase consumer action.

Creative Recommendation for Mobile Messaging Campaigns

The overarching advice for sponsored-by messages in text messaging (or


Figure 9: Example of an SMS promotion with a store locater, This particular campaign led to an increase in purchase
instent of 24% in the target demographic, with similar increases in brand awareness and brand favorability multimedia messaging) is not surprising: keep it short. Advertisers must weigh
the tradeoff between using an interesting, but perhaps vague message, which
triggers a “curiosity” response, and opportunity for further communication, and
a more targeted call to action or branding message. The text message portion
of a campaign is like a haiku. Advertisers with well known or ubiquitous slogans
can leverage them to great effect in a text ad; however, it is clearly a challenging
venue for a complex message.

14 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 15


IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Activating Mobile from Traditional Media Activating Short Codes


One of the great opportunities that mobile messaging provides is that it can act as There are two different methods that can be used when activating short codes,
Mobile Buyer’s Guide      
a digital gateway that can be entered from traditional media. Print, outdoor, and each with their own benefits:
even packaging will always deliver the reach that is needed for a strong media
Activating
plan. However, Mobileit can often from
lack Traditional
in its ability to Media
be engaging and encourage Shared
Mobile Short
Buyer’s Guide  Code – This method  allows a marketer to activate a code  
immediate action from the target audience. Mobile activation permits you to: very quickly (1-2 days) while maintaining ownership via the key word (text “brand
One of the great opportunities that mobile messaging provides is that it can act as a digital gateway that can
name”
Shared to Code
Short xxxx). Thismethod
– This might be aamarketer
allows better to
option
activatefor one-off
a code or short
very quickly term while
(1-2 days) projects.
be entered from traditional media. Print, outdoor, and even packaging will always deliver the reach that is
needed
• Leverage traditional media that you are already using
for a strong media plan. However, it can often lack in its ability to be engaging and encourage
maintaining ownership via the key word (text “brand name” to xxxx). This might be a better option for one-off
immediate
• Drive Dedicated
term projects. Short Code – This method takes significantly longer (4-12
action from the targettraffic
incremental toMobile
your activation
mobilepermitscontent or short
audience. you to:
• Promote immediate and targeted action weeks) and is typically more expensive, but it is the only way to guarantee
Dedicated Short Code – This method takes significantly longer (4-12 weeks) and is typically more
• Leverage traditional media that you are already using ownership and performance for those that plan to use SMS for multiple
expensive, but it is the only way to guarantee ownership and performance for those that plan to use SMS for
The following two methods
• Drive incremental can
traffic to your be content
mobile activated today
and do not require incre- multiple projects. A
projects. dedicated
A dedicated codecode
can be can be purchased
purchased through
through the Common Short the
CodeCommon
Association Short
• Promote immediate and targeted action
mental capital spending. Both methods drive traffic to your digital content and Code Association (http://www.usshortcodes.com/).
(http://www.usshortcodes.com/). Once the code is purchased, you can use anyOnce
numberthe code is
of approved
should be considered when doing anything in mobile. purchased,
aggregators youthrough
to help you can the
usecarrier
anyapproval
number of approved aggregators to help you
process.
The following two methods can be activated today and do not require incremental capital spending. Both
through the carrier approval process.
methods drive traffic to your digital content and should be considered when doing anything in mobile. 2D Barcodes
Common Short Codes
Common Short Codes 2D way
A newer Barcodes
of allowing for WAP and mobile web discovery on the horizon uses another nearly universal
Common Short Codes (CSCs) are a string of five or six digits (depending mobile phone function – the camera. 2D (or two-dimensional) barcodes are a more advanced version of the
onCommon
the country) that
Short Codes a mobile
(CSCs) user
are a string can
of five or sixsend a text message
digits (depending to and
on the country) that a receive
mobile user can A newer
traditional way of
UPC barcode allowing
designed to workfor
withWAP
common and mobile
camera phonesweb discovery
(representing 80% ofonnewthe horizon
phones sold
send a text message to and receive information or content in return.
information or content in return. Remember that 53% of uses another nearly universal mobile phone function – the camera. 2D (or
in the United States). With a 2D barcode application on the phone, a user can “scan” a barcode and
Remember that 53% of mobile subscribers use SMS to communicate every
mobile subscribers use SMS to communicate every day
day (Nielsen Mobile) and for many it is a function that has become second
automatically link to a specificbarcodes
two-dimensional) mobile website,aresave
a more
an event to the phone’s calendar, dial customer service and
(Nielsen Mobile)
only to making and
a phone call. for many it is a function that has
more.advanced version of the traditionalsearch
These removes the need to type in WAP URLs, UPCfor
content by keywords, or send a message via shortcode. While
become second only to making a phone call. barcode designed to work with common
CSCs offer brands and organizations an efficient and easy way to take this is still very new technology, some US carriers are now
camera phones (representing 80% of
CSCs offerofbrands
advantage andasorganizations
text messaging a way to connect andancommunicate
efficientwith
and offering it to their subscribers as a free download and handsets
consumers. SMS keywords can be used to trigger service updates, enter be soonphones
will new soldwith
be pre-loaded in barcode
the UnitedreadersStates).
around the
easy way to take advantage of text messaging as a
sweepstakes and even receive coupons or discounts. Today, CSCs are the With a 2D barcode application on the
world.
way to connect and communicate with consumers.
most widely available and carrier-accepted way of activating cross media to phone, a user can “scan” a barcode
SMS keywords
campaigns. can be used to trigger service updates, Activating 2D Barcodes
mobile and automatically link to a specific
enter sweepstakes and even receive coupons or
Shortcode services need to be approved by each participating carrier mobile
A barcode canwebsite,
be created, save an event
downloaded, to the
and placed into any
discounts. Today, CSCs are the most widely available
network. Once the service is provisioned on a shortcode the carriers may phone’s
media in a mattercalendar, dial
of minutes. The bestcustomer
2D barcodeservice
and carrier-accepted way of activating cross media to technologies provideThese
a complete and integrated solutiontothat
Source: 4info
and more. removes the need
mobile campaigns.
allow for the owner of the shortcode to run “keyword” differentiated services Figure 10: Example of a CSC ad
Figure 6:  Example of a CSC ad offers both a barcode reader (mobile application) and a
type in WAP URLs, search for content
off this code. However these services need to be compliant with MMA platform to create and manage 2D codes.
Shortcode services
guidelines and need
not diverge to original
from the be approved
application.by each participating carrier network. by keywords, or send a message via
Once the service is provisioned on a shortcode the carriers may allow for the short
• Thecode. While should
client application this isbestill verytonew
available the
The owner of the code needs to manage the Terms & Conditions, HELP SCREEN, INFO SCREEN, customer greatest number
technology, someof handsets possible –are
US carriers eithernow
through
owner of the shortcode to run “keyword” differentiated services off this code.
service, and any opt-in and opt-out (STOP MESSAGE) centrally. download or pre-load.
However these services need to be compliant with MMA guidelines and not offering it to their
• Some platforms subscribers
can collect aslike
analytic data a free
number
diverge from
Activating theCodes
Short original application. download and users,
of scans, unique handsets will
date/time be soon
of scan, and even be
There are two different methods that can be used when activating short codes, each with their own benefits:
pre-loaded with barcode readers around
user demographics. Figure 11: 2D Barcode Example
Figure 7: 2D Barcode Example
The owner of the code needs to manage the Terms & Conditions, HELP the world.
Choosing Placements for Short Codes and 2D Codes
SCREEN, INFO SCREEN, customer service, and any opt-in and opt-out (STOP
MESSAGE) centrally. A great benefit of both SMS and 2D barcodes is that they can be placed on virtually any printed or digital
15  surface. So, it’s key to think about the context of the environment and the mobile user within that environment.
© 2009 Interactive Advertising Bureau 
 

16 © 2009 Interactive Advertising Bureau © 2009


16  Interactive Advertising Bureau 17
© 2009 Interactive Advertising Bureau 
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide

Activating 2D Barcodes Choosing the End Mobile Experience


A barcode can be created, downloaded, and placed into any media in a Mobile technologies are extremely flexible in what they can deliver. A mobile
matter of minutes. The best 2D barcode technologies provide a complete and ad can send the user to product information, provide a promotional code or
integrated solution that offers both a barcode reader (mobile application) and coupon, dial customer service and more. It is critical to evaluate your campaign
a platform to create and manage 2D codes. goals, consider the target audience and explore some of these key factors:

• The client application should be available to the greatest number of • Convenience: Information is power – especially for someone who’s on
handsets possible – either through download or pre-load. the go and needs a helping hand. Whether it’s an e-ticket with real-time
• Some platforms can collect analytic data like number of scans, unique flight updates or a can of soup with recipe ideas at the supermarket - if
users, date/time of scan, and even user demographics. it’s relevant, it has value.  
• Entertainment: Being on the go sometimes means standing still. Easy
Choosing Placements for Short Codes and 2D Codes access to news, photos or a quick game of trivia can be a real lifesaver.  
A great benefit of both SMS and 2D barcodes is that they can be placed on • Exclusivity: Everyone wants to feel special. A unique feature of these
virtually any printed or digital surface. So, it’s key to think about the context of methods is that the consumer has to do something to get something.
the environment and the mobile user within that environment. Discounts, access to events or insider information – it’s all worth
• Users are more likely to interact with this call to action when they have something.  Especially if your customer can’t get it any other way.
a specific need, and/or the time to consume mobile information. For To get going, just start simple, and evolve the complexity of the experience as
example, placing a code in a newspaper or at an event may prove you and your audience become more comfortable with the technology.
more user friendly than a billboard on the freeway.
• It is recommended to use these methods across media touch points so
they become more visible to your audience. This also provides a way
to understand what media generates the best response so you can refine
your campaign.

18 © 2009 Interactive Advertising Bureau © 2009 Interactive Advertising Bureau 19


Mobile Buyer’s Guide

IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide


Mobile Buyer’s Guide
Mobile Buyer’s Guide
APPENDIX A:
APPENDIX A:
Directory of IAB LLP
Deloitte & Touche, Mobile Committee
Tim Davis Members
timdavis@deloitte.com (206)716-7593

APPENDIX
Directory A: Mobile Committee Members
of IAB Company Contact Email Phone
Company Contact Email Phone
Disney Interactive
1105 Media, Inc. Media
Directory of IAB Mobile Committee Members JamesSchiffman
April Bohi jbohi@1105govinfo.com
april.schiffman@dig.com (703)876-5092
(206)664-4113
Group
24/7 Real Media, Inc. Rohit Grover rohit.grover@247realmedia.com (212)231-7180
Dynamic Logic Ali Rana alir@dynamiclogic.com (203)330-5317
Company Contact Email Phone 4INFO
eMarketer
Patricia Clark
Noah Elkin
pclark@4info.net
nelkin@emarketer.com
(917)952-4237
(212)763-6055
1105 Media, Inc. James Bohi jbohi@1105govinfo.com (703)876-5092 ABC, Inc. Paul Braunger paul.braunger@abc.com (212)456-6592
Emmis Interactive Steve Lackey slackey@texasmonthly.com (512)320-6915
24/7 Real Media, Inc. Rohit Grover rohit.grover@247realmedia.com (212)231-7180 Accenture Jean-Paul Runge jean-paul.runge@accenture.com (917)609-9417
Epic Advertising Eugenia Hanlon Eugenia.Hanlon@epicadvertising.com (212)308-8509
4INFO Patricia Clark pclark@4info.net (917)952-4237 AccuWeather.com Dave Wrieden wrieden@accuwx.com (215)540-5665
Ernst & Young LLP Jackson Bazley jackson.bazley@ey.com (813)225-4701
ABC, Inc. Paul Braunger paul.braunger@abc.com (212)456-6592 AdMob Tony Okaro
Nethercutt tony@admob.com (415)640-3027
ESPN.com Oke oke.okaro@espn3.com (212)916-9246
Accenture Jean-Paul Runge jean-paul.runge@accenture.com (917)609-9417 ADObjects Matthew Snyder matt@adostrategies.com (604)267-7048
ExtendMedia Corp. Erik Davis edavis@extend.com (416)529-5690
AccuWeather.com Dave Wrieden wrieden@accuwx.com (215)540-5665 Adtegrity Michael Struyk mike@adtegrity.com (616)285-5848
Eyeblaster Ran Cohen ran.cohen@eyeblaster.com (646)202-1347
AdMob Tony Nethercutt tony@admob.com (415)640-3027 Advanstar Communications, Bill Levine wlevine@advanstar.com (732)346-3028
Federated
Inc. Media Publishing Shab Norling snorling@federatedmedia.net (415)230-6955
ADObjects Matthew Snyder matt@adostrategies.com (604)267-7048
Agency.com
FOX Interactive Media AbhayDesiderio
Frank fdesiderio@agency.com
agangadharan@fox.com (212)358-2600
(310)969-7705
Adtegrity Michael Struyk mike@adtegrity.com (616)285-5848 Gangadharan
AOL/Platform-A Kashif Ali kali@advertising.com (703)265-8134
Advanstar Communications, Bill Levine wlevine@advanstar.com (732)346-3028 FOX News Channel Jeremy Steinberg jeremy.steinberg@foxnews.com (212)301-5478
Inc. Aptimus, Inc. Jeff Nelder jeffn@aptimus.com (415)896-2123 (4102)
Goldspot Media Brian Olson brian@goldspotmedia.com (408)720-0010
Agency.com Frank Desiderio fdesiderio@agency.com (212)358-2600 Associated Press Jeff Litvack jlitvack@ap.org (212)621-7402
Google, Inc. Pablo Chavez pablochavez@google.com (202)346-1100
AOL/Platform-A Kashif Ali kali@advertising.com (703)265-8134 AT&T Advanced Ad Solutions Jordan Berman jordan.berman@att.com (212)709-3432
Hachette Filipacchi Media Yaron Oren yoren@hfmus.com (212)767-5314
Aptimus, Inc. Jeff Nelder jeffn@aptimus.com (415)896-2123 (4102) BIA Information Network,
Hearst Magazines Digital Inc. Rick Ducey rducey@bia.com (703)818-2425
Sophia Stuart sstuart@hearst.com (212)649-3816
Associated Press Jeff Litvack jlitvack@ap.org (212)621-7402 Media
Burst Media Corporation Noreen Hafez nhafez@burstmedia.com (781)852-5250
AT&T Advanced Ad Solutions Jordan Berman jordan.berman@att.com (212)709-3432 HowStuffWorks Sean Trigony scthsw@aol.com (404)760-4315
Cars.com Sharon Knitter sknitter@cars.com (312)601-5834
BIA Information Network, Inc. Rick Ducey rducey@bia.com (703)818-2425 iCrossing
Cha Cha Search, Inc. Rachel Pasqua
Beth Gilstrap rachel.pasqua@icrossing.com
allison.eckstein@chacha.com (646)346-8329
(317)660-6680
Burst Media Corporation Noreen Hafez nhafez@burstmedia.com (781)852-5250 Idearc Media Corp. Anthony Plec anthony.plec@idearc.com (972)453-7689
Clash Media Inc. Ryan Schulke rschulke@clash-media.com (212)946-8545
Cars.com Sharon Knitter sknitter@cars.com (312)601-5834 IDG Colin Crawford colin_crawford@idg.com (415)677-4905
CBS Interactive Conny Mirza conny.mirzar@cbs.com (415)344-2149
Cha Cha Search, Inc. Beth Gilstrap allison.eckstein@chacha.com (317)660-6680 Impact Mobile Gary Schwartz gary@impactmobile.com (416)368-8400
Clash Media Ryan Schulke rschulke@clash-media.com (212)946-8545
Clash Media Inc. Ryan Schulke rschulke@clash-media.com (212)946-8545 ImServices Group Dick Bennett richard.bennett@imservicesgroup.com (847)695-9575 (220)
CNN.com Stephanie stephanie.vautravers@turner.com (212)275-6832
CBS Interactive Conny Mirza conny.mirzar@cbs.com (415)344-2149 InsightExpress Vautravers
Joy Liuzzo jliuzzo@insightexpress.com (203)252-7005
Cognizant Technology Floyd Alcorn floyd.alcorn@cognizant.com (678)763-4874
Clash Media Ryan Schulke rschulke@clash-media.com (212)946-8545 Interpolls
Solutions Eric Chen eric.chen@interpolls-inc.com (213)896-1000

Stephanie stephanie.vautravers@turner.com (212)275-6832 Interpret


Compete,LLCInc. Dino
Ryan Mytides
Burke dino.mytides@interpretllc.com
rburke@compete.com (212)685-2300
(617)933-5645 (12)
CNN.com
Vautravers Ipsos Mendelsohn
comScore Richard
Evan Vogt
Neufeld richard.vogt@ipsos.com
eneufeld@comscore.com (212)677-8100
(212)497-1717
Cognizant Technology Floyd Alcorn floyd.alcorn@cognizant.com (678)763-4874
Solutions JumpTap
Condé Nast Digital Adam Towvim
Richard Glosser adam.towvim@jumptap.com
richard_glosser@condenet.com (617)301-4168
(212)790-5646
Compete, Inc. Ryan Burke rburke@compete.com (617)933-5645 Kelley Blue Book
ContextWeb, Inc. SamBurns
Biff Salmassi ssalmassi@kbb.com
bburns@contextweb.com (917)408-6349
comScore Evan Neufeld eneufeld@comscore.com (212)497-1717 Lat49
Cox Newspapers, Inc. Tiffany Chester
Phil Elliott tchester@lat49.com
phillip.elliott@coxnewspapers.com (604)484-2889
(404)572-1841
Condé Nast Digital Richard Glosser richard_glosser@condenet.com (212)790-5646 Leapfrog Online
CPX Interactive Mandy Leifheit
Mike Seiman mleifheit@leapfrogonline.com
mike@cpxinteractive.com (847)440-8217
(516)693-1767
ContextWeb, Inc. Biff Burns bburns@contextweb.com (917)408-6349 LinkShare
Crain Communications Inc. Mark Kirschner
Pete Roper mkirschner@linkshare.com
proper@crain.com (646)943-8359
(212)210-0280
Cox Newspapers, Inc. Phil Elliott phillip.elliott@coxnewspapers.com (404)572-1841 Lifetime Mention
Critical Entertainment Services Ion
Jen Puspurica
Duddy jduddy@lifetimetv.com
ion@critical-media.com (212)424-0892
(212)400-8894
CPX Interactive Mike Seiman mike@cpxinteractive.com (516)693-1767 Mobile Buyer’s Guide
Marchex Ari Jacoby ari@voicestar.com (212)564-9525
Mobile
Crain Buyer’s Guide
Communications Inc. Pete Roper proper@crain.com (212)210-0280 Media Two Interactive Ellie Johnson 18
ellie@mediatwo.net (919)553-1246 (28)
© 2009 Interactive Advertising Bureau
Critical Mention Ion Puspurica ion@critical-media.com (212)400-8894 MediaFLO USA, Inc. Ken Gierl kgierl@mediaflousa.com (858)651-7547
Deloitte & Touche, LLP Tim Davis timdavis@deloitte.com (206)716-7593 Microsoft Advertising Sloan Ginn 19
sloang@microsoft.com (425)722-5766
18 © 2009 Interactive Advertising Bureau
Company
© 2009 Interactive Advertising Bureau Contact Email Phone Company Contact Email Phone
Disney Interactive Media Millennial Media Mack McKelvey mack@millennialmedia.com (410)522-8705
April Schiffman april.schiffman@dig.com (206)664-4113
Group
20 © 2009 Interactive Advertising Bureau MIVA Media © 2009 Interactive
Sloan Gaon Advertising
sloan.gaon@miva.com Bureau 21
(212)736-9151 (203)
Dynamic Logic Ali Rana alir@dynamiclogic.com (203)330-5317
MRM Worldwide Liza Post Liza.post@mrmworldwide.com (646)865-6343
Mobile Buyer’s Guide Mobile Buyer’s Guide
Mobile Buyer’s Guide
IAB Mobile Buyer's Guide IAB Mobile Buyer's Guide
APPENDIX A: APPENDIX
Tatto Media
A: Lin Miao lin@tattomedia.com (617)236-8005
MediaFLO USA, Inc. Ken Gierl kgierl@mediaflousa.com (858)651-7547 The Sales Athlete, Inc. Kathy Aaronson kathy@salesathlete.com (310)275-8900 (226)

Directory of IAB Mobile Committee


Microsoft Advertising Sloan Ginn Members
sloang@microsoft.com (425)722-5766 Directory of IAB
The Wall Street Mobile Committee
Journal Richard TrumbleMembers
richard.trumble@dowjones.com (212)416-4787

Company Contact Email Phone Company Contact Email Phone


Company Contact Email Phone Company Contact Email Phone
Millennial
1105 Media,Media
Inc. Mack
James McKelvey
Bohi mack@millennialmedia.com
jbohi@1105govinfo.com (410)522-8705
(703)876-5092 Theorem,
1105 Inc.Inc.
Media, David Simpson
James Bohi dsimpson@theoreminc.net
jbohi@1105govinfo.com (973)665-1700 (208)
(703)876-5092
MIVA Media
24/7 Real Media, Inc. Sloan Gaon
Rohit Grover sloan.gaon@miva.com
rohit.grover@247realmedia.com (212)736-9151
(212)231-7180 (203) Thomson-Reuters
24/7 Real Media, Inc. Mike Grover
Rohit Dehm mike.dehm@thomsonreuters.com
rohit.grover@247realmedia.com (415)677-2550
(212)231-7180
MRM
4INFOWorldwide Liza PostClark
Patricia Liza.post@mrmworldwide.com
pclark@4info.net (646)865-6343
(917)952-4237 Time Inc.
4INFO John Paris
Patricia Clark john_paris@timeinc.com
pclark@4info.net (212)522-3485
(917)952-4237
MyWebGrocer
ABC, Inc. Alec
Paul Newcomb
Braunger anewcomb@mywebgrocer.com
paul.braunger@abc.com (802)857-1228
(212)456-6592 Turn, Inc.
ABC, Inc. PhilipBraunger
Paul Smolin philip@turn.com
paul.braunger@abc.com (650)353-4374
(212)456-6592
NAVTEQ
Accenture Denny Reinert
Jean-Paul Runge denny.reinert@navteq.com
jean-paul.runge@accenture.com (303) 882-0503
(917)609-9417 Unicast
Accenture Ashwin Katta
Jean-Paul Runge akatta@unicast.com
jean-paul.runge@accenture.com (212)201-0816
(917)609-9417
NBC Universal Digital Media
AccuWeather.com Kristin Burks
Dave Wrieden kristin.burks@nbcuni.com
wrieden@accuwx.com (212)664-5469
(215)540-5665 Univision Online
AccuWeather.com Chris Brunner
Dave Wrieden cbrunner@us.univision.com
wrieden@accuwx.com (310)140-5680
(215)540-5665
New York Times Digital
AdMob Tiiu
TonyMcGuire
Nethercutt mcguit@nytimes.com
tony@admob.com (212)556-3587
(415)640-3027 USATODAY.com
AdMob Matt Jones
Tony Nethercutt mcjones@gannett.com
tony@admob.com (703)854-3362
(415)640-3027
Nielsen
ADObjects Nancy Dunn
Matthew Snyder ndunn@clipsyndicate.com
matt@adostrategies.com (604)267-7048 Verve Wireless
ADObjects Greg Hallinan
Matthew Snyder greg@vervewireless.com
matt@adostrategies.com (760)479-0055
(604)267-7048
NOKIA INC
Adtegrity David Kohl
Michael Struyk david.kohl@nokia.com
mike@adtegrity.com (914)837-6772
(616)285-5848 Vizi
Adtegrity Bret Polansky
Michael Struyk bret@vizi-inc.com
mike@adtegrity.com (212)777-3527 (301)
(616)285-5848
Advanstar
Nunet AG Communications, Bill Levine
Astrid Krauthausen wlevine@advanstar.com
astrid.krauthausen@nunet.de (732)346-3028 Advanstar
Vizu Communications, Bill
BenLevine
Heskett wlevine@advanstar.com
bheskett@vizu.com (732)346-3028
(415)362-8498 (17)
Inc. Inc.
Nurun Nancy Bistritz nancy.bistritz@nurun.com (404)591-1652 Weather Channel Interactive Cameron Clayton cdclayton@weather.com (770)226-2203
Agency.com Frank Desiderio fdesiderio@agency.com (212)358-2600 Agency.com Frank Desiderio fdesiderio@agency.com (212)358-2600
Omniture Nathan McLain nmclain@omniture.com (801)722-7000 (1592) WeatherBug Michael Lombardi mlombardi@weatherbug.com (212)551-3596
AOL/Platform-A Kashif Ali kali@advertising.com (703)265-8134 AOL/Platform-A Kashif Ali kali@advertising.com (703)265-8134
Operative Daniel Halioua dhalioua@operative.com (212)367-4039 Whitepages.com Jennifer Fraum jfraum@whitepages.com (646)375-4361
Aptimus, Inc. Jeff Nelder jeffn@aptimus.com (415)896-2123 (4102) Aptimus, Inc. Jeff Nelder jeffn@aptimus.com (415)896-2123 (4102)
Organic Inc. Chad Stoller cstoller@organic.com (212)827-2273 World Wrestling Entertainment Greg Toothaker greg.toothaker@wwecorp.com (203)352-1133
Associated Press Jeff Litvack jlitvack@ap.org (212)621-7402 Associated Press Jeff Litvack jlitvack@ap.org (212)621-7402
Origin Digital Bill Badeau bbadeau@origindigital.com (203)560-3019 Yahoo!, Inc. Paul Cushman cushman@yahoo-inc.com (408)349-6251
AT&T Advanced Ad Solutions Jordan Berman jordan.berman@att.com (212)709-3432 AT&T Advanced Ad Solutions Jordan Berman jordan.berman@att.com (212)709-3432
PCMag Digital Network Stephan Scherzer Stephan_scherzer@pcworld.com (415)978-3242 YellowPages.com Matt Crowley mcrowley@yellowpages.com (818)937-5677
BIA Information Network, Inc. Rick Ducey rducey@bia.com (703)818-2425 BIA Information Network, Inc. Rick Ducey rducey@bia.com (703)818-2425
Peerset JB John-Baptiste jb@peerset.com (415)845-1187 YouTube David Stewart stewartd@google.com (650)214-5133
Burst Media Corporation Noreen Hafez nhafez@burstmedia.com (781)852-5250 Burst Media Corporation Noreen Hafez nhafez@burstmedia.com (781)852-5250
PerfSpot.com Edward Gonzalez edwardg@perfspotmail.com (888)311-7373 (5036)
Cars.com Sharon Knitter sknitter@cars.com (312)601-5834 Cars.com Sharon Knitter sknitter@cars.com (312)601-5834
PointRoll Max Mead mamead@pointroll.com (267)558-1300 (216)
Cha Cha Search, Inc. Beth Gilstrap allison.eckstein@chacha.com (317)660-6680 Cha Cha Search, Inc. Beth Gilstrap allison.eckstein@chacha.com (317)660-6680
Polar Mobile Group Gaurav Jain gaurav.jain@polarmobile.com (416)303-2274
Clash Media Inc. Ryan Schulke rschulke@clash-media.com (212)946-8545 Clash Media Inc. Ryan Schulke rschulke@clash-media.com (212)946-8545
Q Interactive Shannon Cullins scullins@qinteractive.com (312)224-5178
CBS Interactive Conny Mirza conny.mirzar@cbs.com (415)344-2149 CBS Interactive Conny Mirza conny.mirzar@cbs.com (415)344-2149
Quattro Wireless Steven Rosenblatt srosenblatt@quattrowireless.com (646)367-2130
Clash Media Ryan Schulke rschulke@clash-media.com (212)946-8545 Clash Media Ryan Schulke rschulke@clash-media.com (212)946-8545
R.L. Polk & Co. Paula Skier paula_skier@polk.com (201)476-7923
CNN.com Stephanie stephanie.vautravers@turner.com (212)275-6832 CNN.com Stephanie stephanie.vautravers@turner.com (212)275-6832
Range Online Media, Inc. Vautravers
Price Glomski price@rangeonlinemedia.com (817)625-4157 Vautravers
Cognizant Technology Floyd Alcorn floyd.alcorn@cognizant.com (678)763-4874 Cognizant Technology Floyd Alcorn floyd.alcorn@cognizant.com (678)763-4874
RealNetworks,
Solutions Inc. Guy Borgford gborgford@real.com (206)892-6565 Solutions
Ripe Digital
Compete, Entertainment
Inc. G.O.
Ryan Burton
Burke go@ripedigital.com
rburke@compete.com (323)785-4800
(617)933-5645 Compete, Inc. Ryan Burke rburke@compete.com (617)933-5645
comScore Rin-On
Evan Neufeld eneufeld@comscore.com (212)497-1717 comScore Evan Neufeld eneufeld@comscore.com (212)497-1717
Safe Count rinonv@safecount.com (212) 844-3795
Vithespongse
Condé Nast
Sapient Digital
Corporation RichardSolares
Mario Glosser richard_glosser@condenet.com
msolares@sapient.com (212)790-5646
(305)506-0347 Condé Nast Digital Richard Glosser richard_glosser@condenet.com (212)790-5646
ContextWeb, Inc.
Sarkissian Mason Biff Burns
Rachel Pierson bburns@contextweb.com
rp@sarkissianmason.com (917)408-6349
(480)600-3671 ContextWeb, Inc. Biff Burns bburns@contextweb.com (917)408-6349
Cox Newspapers,
Scripps Network Inc. Phil Elliott
Paul Hutton phillip.elliott@coxnewspapers.com
phutton@scrippsnetworks.com (404)572-1841
(212)549-2915 Cox Newspapers, Inc. Phil Elliott phillip.elliott@coxnewspapers.com (404)572-1841
CPX Interactive
Scanbuy Mike Seiman
David Javitch mike@cpxinteractive.com
david.javitch@scanbuy.com (516)693-1767
(212) 278-0178 (244) CPX Interactive Mike Seiman mike@cpxinteractive.com (516)693-1767
Crain Pictures
Sony Communications
TelevisionInc. Pete Roper
Michael Couper proper@crain.com
michael_couper@spe.sony.com (212)210-0280
(310)244-7696 Crain Communications Inc. Pete Roper proper@crain.com (212)210-0280
Critical
Mobile Mention
Buyer’s Guide
SourceForge Inc. Ion Puspurica
Patrick McGarry ion@critical-media.com
scuttlemonkey@slashdot.org (212)400-8894
(734)253-2116 Critical Mention Ion Puspurica ion@critical-media.com (212)400-8894

Strata Marketing Robert Burkhart rburkhart@spotbuyspot.com (203)663-1365


18 21
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©Tatto
2009Media
Interactive Advertising BureauLin Miao lin@tattomedia.com
20
(617)236-8005 © 2009 Interactive Advertising Bureau
©The Sales
2009 Athlete,
Interactive Inc.
Advertising BureauKathy Aaronson kathy@salesathlete.com (310)275-8900 (226)
The Wall Street Journal Richard Trumble richard.trumble@dowjones.com (212)416-4787

Company Contact Email Phone


Theorem, Inc. David Simpson dsimpson@theoreminc.net (973)665-1700 (208)
22 © 2009 Interactive
Thomson-Reuters Advertising
Mike Dehm Bureau
mike.dehm@thomsonreuters.com (415)677-2550 © 2009 Interactive Advertising Bureau 23
Time Inc. John Paris john_paris@timeinc.com (212)522-3485

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