Introduction 1.1.

Preface Todays fast moving global business community relies on a highly sophisticated human resource organization to drive change in all areas of human capital. More than ever, executive management is recognizing that the human resource organization plays a vital role in the financial success of the company. One has to go beyond reducing top-line costs and delve into the business implications of HR data and processes that can create a more strategic HR organization. Thus comes the strategic choice of HR Partnering. HR Partnering (HRP) is the newest, most exciting trend in both the Human Resources Outsourcing (HRO) industry, and the quickly expanding Business Process Outsourcing (BPO) industry. Historically, organizations have been fearful of outsourcing mission-critical activities. They have limited the relationship to less strategic and more transactional activities. However, there has been a significant shift in this mindset over the past few years. This is where ProStaffers LLC has stepped in with HRP. This is a descriptive report on Pro-staffers LLC that mention its different activities. 1.2. Origin of the report Now it is the era of Business & Technology. To keep pace with the Education system has become more and more practical and as a result practical knowledge has got priority. To provide fresh graduates with professional knowledge related to the academic training, University of Dhaka, which is conducting Masters of Business Administration (MBA) in Human Resource Management (HRM). The course contains indispensable practical orientation in different organizations as a part of the MBA Program. Under this course the students are sent to gather practical knowledge about organizational environment and activities. This report has been prepared on practical orientation has been originated on above thinking. As I have just completed my MBA program under the stream of HRM so I have worked on my interested business sector under private organization and my projection was made on a staffing and HR consulting organization i.e., Pro-Staffers LLC. 1.3. Objective of the study As business student it is indispensable to undergo some practical study like this for the purpose of having flavor of professional atmosphere and make rectification, as required. The specific objectives of the study are:

To observe and study various desk works of the organization. To examine the various activities relating to the staffing process. To identify practically how the organization readjust their activities with newly recruited employees. To analyze the Business Process Re-engineering and rightsizing consulting To suggest some measures about the operations of the organization

1.4. Methodology Sources of information: I have completed my internship report by collecting information from both primary and secondary sources. Primary sources: Primary sources were employees and executives from the organization. Following factors were considered to collect information: There is informal conversation with the clients. Practical work exposures form the different desks of the organization. Relevant file study as provided by the officers concerned Secondary sources: For completing this report fruitfully I have read various books, articles, and companys brosure and so on. Secondary information was collected from following ways. Various books, articles, compilations etc. Various books regarding staffing and related issues. Also from the web sites. www.prostaffers.com.bd 1.5. Scope of the study Pro-staffers LLC is a new organization in our country. It is providing state of the art staffing solutions to client companies striving on clients core business success. It believes in placing the right talent for the right job, not just the talent. The report covers the organizational structure, background, functions and the performance of the organization. The scope of the study is just to acquaint with the operational scenario of the organization. For the bindings of security all the data could not be enclosed in this report. 1.6. Limitations The major limitations encountered are: Lack of experiences has acted as constraints in the way of meticulous exploration on the topic. Very limited information is available regarding the organization. Lack of current information. The internship time period is not enough for completing such a report. 2. Overview of the Organization

2.1. Company profile Pro-Staffers LLC is a staffing and IT consulting service provider founded by a technologist and HR guru. Parent Company of Pro Staffers LLC is a US based company providing custom tailored staffing and consulting solutions to fortune 500 Companies in 12 States with 90 executives and has started operating in Bangladesh for last couple and half of years. The location point of Pro-Staffers LLC is shown to the bellow2.2. Other organization in Bangladesh: In Bangladesh there are many organizations who are working on be half of other organizations for their staffing purpose. These organizations select the candidates for their clients as their requirements and send the candidates to the clients organization for the final recruitment. In the following, some staffing organizations are mentionedPeople escape Monowar Associates E-zone HR Connection Renaissance Aenzi LLC Bangladesh HR Solutions Rapport Bangladesh Eshna Ltd. Yes Corporation But Pro-staffers LLC is different and better in many ways. First, recruiting is a science not everyone can learn this like Martial Art. It has learned and mastered this process by a long and rigorous training and application process. Understanding the client company requirements is another beast all together, this is not just publishing generic requirements in the news paper and resumes will pour in but understanding and analyzing the process behind the open position is also something the clients have to know very well to define the position requirements. Again it is masters in this process as well. Well, it also provides 30 days money back guarantee and 90 days replacement warranty which the clients will seldom find. It makes the whole process of recruiting for the client company a win-win situation. 2.3. Vision of the organization

Generally vision states the organizations hidden expectation which it wants to achieve by operating its business. Vision is an almost impossible dream that provides a di rection for the company for the next 10 to 20 years. The vision usually clears when the business starts. The vision of an organization may be achievable or not. Pro-staffers LLC states its vision in this way, Adding value to your business by providing not just talent but the right talent that your company needs 2.4. Mission of the organization Organizations develop mission statements to share with managers, employees and (in many cases) customers. A clear, thoughtful mission statement provides employees with a shared sense of purpose, direction and opportunity. The mission of an organization is generally set when the company starts. Over time the mission may change, to take advantage of new opportunities or respond to new market conditions. So mission is a statement of the organizations purpose what it wants to accomplish in the larger environment. Mission should be market oriented, realistic, specific, based on distinctive competencies, motivating and guided by a vision. The mission of Pro-staffers LLC is Scientific Staffing Sustained Success. 2.5. Objective of the organization The objective of an organization is a very important part for its business. Objective must be SMART where S stands for Specific, M for Measurable, A for Achievable, R for Realistic and T for Time-based. The objectives of Pro-staffers LLC are- C2, we are customer centric. Winwin approach for the customer is the way we do business. Customer Satisfaction Customer Support Customers Sustained Success Minimizing Customers cost and maximizing profit 2.6. Organization chart of Pro-staffers LLC Organization chart is a chart which illustrating the structure of an organization; in particular it will show for which function of the business each manger is responsible and the chain of responsibility throughout the organization. Some organization charts include managers by name; others show the management position in the structure. The organization chart of Pro-staffers LLC is shown to the following2.7. Core business of Pro-staffers LLC Pro-staffers LLC basically provide staffing services to its clients and by doing this it does its business. Besides this Pro-staffers LLC provides IT solution and other IT related services to its clients. In the following the core business of Pro-staffers LLC is given briefly

State of the art staffing and technology consulting solutions provider. Business process reengineering and rightsizing consulting. Technology consulting with complete IS solutions

Network consulting System Integrations Software solutions Web Solutions

Products and Services: Consulting Services:

Business Process Re-engineering & Rightsizing Consulting: Business Process Reengineering is a scientific process, which enables the company to systematically optimize functionalities, time and cost, the net result is cost minimizing and maximizing company profit. Pro-staffers LLC do the reengineering by signing an contract with the client company, assign a consultant analyst to evaluate and analyze your on going business process, HR practices, job and functions analysis, SWOT, costbenefit analysis and other relevant diagnosis recommending appropriate process solutions to make necessary modification to your companys current process that will optimize and reduce cost of doing business resulting profit maximization. Pro-staffers LLC provide pragmatic HRM & Technology planning consulting on the clients core business process requirements. It ensures cutting edge technology & scientific staffing through optimum re-engineering and rightsizing employees of Client Companys business environment. It is flexible to enjoy a sustained efficient working environment in the organization by minimizing cost and maximizing profit. ] It also provide other consulting services to its clients with a negotiable professional fee depending on companies structure, volume of complexities, nature of business, employee size and hierarchy, business expansion plan etc. These services are Leave benefits system Customer Relationship Management Employee Hand Book HR Manual for employees Attendance Management System Standard Pay Scale System

 HR Job Description Policies Performance Appraisal System PF and Gratuity Rules & Regulations Organizational chart etc

Specialized Training:

It conduct specialized training on Leadership HRM Marketing Supply Chain Management Audit & Accounts Business Communication v Basic Technology Understanding etc. for entry to management level.

Motivational Sessions for Employees:

Pro-staffers LLC also provide motivational sessions for new and old employees of Client Company to boost up the employees efficiency and moral enabling to enhance employee productivity. Information System (IS) Products:

Pro-CRM

Pro-CRM is a commercial CRM solution that helps enterprise businesses to manage customer relationships in a highly organized and efficient way. In todays competitive market, it is essential to build and sustain relationship with customers, while keeping costs low, but delivering results better than ever before. Pro-CRM solution is feature-rich software that seamlessly integrates all aspects of customer life cycle from identifying business opportunities to sustaining existing customers. With this Pro-CRM solution, the customers can automate everyday tasks, catch mission-critical & time-sensitive issues and stay on top of big opportunities.

Pro-BPA

Pro-BPA is a total paperless office solution. Business process at the speed of sound. Some features of Pro-BPA are: HRMT (Human Resource Management Technologies) SFA (Sales Force Automation) Reporting Management Asset Management Message Management Help Desk Tech Support Vehicle Scheduling Management Facilities Management Employee Award Management Software or Web solutions: Pro-staffers LLC have developed some software and web solutions for the customers. Like as Server-Client Module 3-Tier Technology Legacy software Web-Application Intranet (CRM & Paper-less Office) Extranet E-commerce