Professional Documents
Culture Documents
PROJECT REPORT ON
Certified that the work incorporated in this Project Report Field Study In Insurance Sector with reference to ICICI Prudential, submitted by Mozem khatik is his original work and completed under my supervision. Material obtained from other sources has been duly acknowledged in the Project Report.
PREFACE
Theory without practice has no fruit. Practice without theory has no root
The proverb is enough to understand the interdependence of theory and practical on each other. Teaching gives on insight into the theoretical aspects of management, but implementation of theory gives practical knowledge of the management field. In report writing various skills like analytical skills, communication skills, group behavior skills etc. are used. By writing reports students can learn all these skills. Before I present this report, I would like to say that, it is a mirror on a reflection of whatever I observed and came through during my project training.
ACNOWLEDGEMENT
Management as a profession cant be taught merely in the four walls of classrooms. Only theoretical knowledge is not sufficient to build competitive managers. Practical knowledge of the business environment is equally important. In today business world, insurance sector is running towards its booming stage. This industry still has many things to come up to, so many changes and opportunities will be given by insurance industry. So I choose insurance industry for my project report in B.M.S. I choose ICICI Prudential Life Insurance is one of those private insurance players who entered the market before few years and made its own place among all its competitors. This report shows insurance sector & how insurance is most important part of life. And understand insurance definitions, different providers of life insurance and comparisons. It also shows ICICI Prudential Life Insurances Products.
TABLE OF CONTENT
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Contents
Page No.
6 7 8 9 10 11 12
Introduction Company Profile: ICICI Group Prudential Plc ICICI Pru Life Insurance Management Company Name & Address Companys Products Finance Department Research Design & Methodology Questionnaire SWOT Analysis Conclusion Bibliography
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INTRODUCTION
INSURANCE:
Insurance may be described as a social device to reduce or eliminate risk of loss to life and property. Under the plan of insurance, a large number of people associate themselves by sharing risks attached to individuals. The risks which can be insured against include fire, the perils of sea, death and accidents and burglary. Any risk contingent upon these may be insured against at a premium commensurate with the risk involved. Thus collective bearing of risk is insurance. People generally regard insurance as a scheme when and where you have to lose a lot to gain a little. Nevertheless, insurance is still the most reliable tool an individual can use to plan for his future. Throughout our living existence, we are faced by numerous risks - failing health, financial losses, accidents and even fatalities. Insurance addresses all these uncertainties on
financial terms. The insurance industry in particular has been subjected to numerous changes in the last few decades since the need for insurance is more evident now than earlier. People's spending patterns are changing and more & more resources are needed for immediate consumption. In fact, it is recommended that you review your needs and insurance portfolio from time to time, say every 2-3 years.
GENERAL DEFINITION:
The general definitions are given by the social scientists & they consider insurance as a device to protection against risks, or a provision against inevitable contingencies or a co-operative device of spreading risks. Some of such definitions are given below: In the words of John Magee, Insurance is a plan by which large number of people associate themselves & transfer to the shoulder of all, risks that attach to individuals.
In the words of Sir William Bevridges, The collective bearing of risks is insurance.
In the words of Boone & Kurtz, Insurance is a substitution for a small known loss (the insurance premium) for a large unknown loss, which may or may not occur. In the words of Thomas, Insurance is a provision, which a prudent man makes against for the loss or inevitable contingencies, loss or misfortune.
In the words of Allen Z. Mayerson, Insurance is a device for the transfer to an insurer of certain risks of economic loss that would otherwise come by the insured. In the words of Ghosh & Agarwal, Insurance is a co-operative form of distributing a certain risk over a group of persons who are exposed to it.
PRINCIPLES OF INSURANCE
INSURANCE AS A SOCIAL SECURITY TOOL has gathered much significance today along with safety and saving which acts as the future provisions are the main aims of insurance. However, insurance is the special type of contract. It involves the following principles:
1. UTMOST GOOD FAITH: - Utmost good faith is one basic and primary principle for
insurance. It states that the insurance contract must be made in absolute good faith on the part of both the parties. It means both the parties insurer and insured must have the faith on each other. For this both the parties to the contract must disclose all the facts relating to the subject matter of insurance. But it is more on the insured, as he is in possession of the subject matter to be insured. It is necessary to disclose all the important, material fact about the contract to each other in full and trustfully. This principle is more important in life insurance because the information disclosed will affect the judgment of an insurance company to accept or reject the proposal. This principle is also applicable to general insurance.
2. INSURABLE INTEREST: - Insurable interest means the interest in the existence of the
subject matter and not in the destruction. The insured must have insurable interest in the life, article, and goods etc; which are insured. It means the relationship of the person who insures and the life or article insured. A person can assure in his own life and every part of it, and can insure for any sum whatsoever, as he likes. Similarly, a wife has an insurable interest in her husband and vice-versa. However, mere natural love and affection is not sufficient to constitute an insurable interest. It must be shown that the person affecting an assurance on the life of another is so related to that other person as to have a claim for support. FOR E.G.: An owner has insurable interest in his house and in his personal assets. A person has insurable interest in his own life & wife, nears & dears.
3. PRINCIPLE OF INDEMNITY: - To indemnify means to make good the loss. This principle
is the controlling principle of insurance. It means the insured is eligible to get an amount equal to the actual loss suffered by him. He cannot make out the profit out of the insurance company due to this principle.
FOR E.G.: if a person insures his property against fire for Rs.50, 000/- and when the property is burnt completely and its valve is found Rs. 40,000/- then insured will get 40,000/- or if property is of 50,000/- but after loss its valve is found 60,000/- then the insured will get 50,000/- and not more.
FOR E G. : A car owner has insured his car for Rs.5,00,000/- against risk of loss due to accidents and suppose further that his car meets with an accident he will claim Rs.5,00,000/- from the insurance company, but the company will not pay Rs.5,00,000/- it will pay the amount equal to the actual loss. The real loss is 3, 00,000/- because the undestroyed part of the car can be sold at Rs.2,00,000/-. Therefore if the car owner want Rs.5, 00,000/- then he has to transfer the possession and ownership of the car to the insurance company.
All the above four principles are applicable to fire insurance and marine insurance, but indemnity and subrogation are not applicable to life insurance.
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Many friendly or benefit societies were founded to insure the life and health of their members, and many fraternal orders were created to provide low-cost, members-only insurance. Fraternal orders continue to provide insurance coverage, as do most labor organizations. Many employers sponsor group insurance policies for their employees; such policies generally include not only life insurance, but sickness and accident benefits and old-age pensions, and the employees usually contribute a certain percentage of the premium.
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The insurance sector in India has come a full circle from being an open competitive market to nationalization and back to a liberalized market again. Tracing the developments in the Indian insurance sector reveals the 360-degree turn witnessed over a period of almost 190 years. The business of life insurance in India in its existing form started in India in the year 1818 with the establishment of the Oriental Life Insurance Company in Calcutta.
Some of the important milestones in the life insurance business in India are: 1912 - The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance business. 1928 - The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both life and non-life insurance businesses. 1938 - Earlier legislation consolidated and amended to by the Insurance Act with the objective of protecting the interests of the insuring public. 1956 - 245 Indian and foreign insurers and provident societies taken over by the central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution of Rs. 5 crore from the Government of India. The General insurance business in India, on the other hand, can trace its roots to the Triton Insurance Company Ltd., the first general insurance company established in the year 1850 in Calcutta by the British. Some of the important milestones in the general insurance business in India are: 1907 - The Indian Mercantile Insurance Ltd. set up, the first company to transact all classes of general insurance business. 1957 - General Insurance Council, a wing of the Insurance Association of India, frames a code of conduct for ensuring fair conduct and sound business practices.
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Study of Insurance Sector 1968 - The Insurance Act amended to regulate investments and set minimum solvency margins and the Tariff Advisory Committee set up.
1972 - The General Insurance Business (Nationalization) Act, 1972 nationalized the general insurance business in India with effect from 1st January 1973. 107 insurers amalgamated and grouped into four companies viz. the National Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental Insurance Company Ltd. and the United India Insurance Company Ltd. GIC incorporated as a company. LIC Housing Finance. Cholamandalam General Insurance GlaxoSmithKline Consumers American Express
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Insurance has a long history in India. Life Insurance in its current form was introduced in 1818 when Oriental Life Insurance Company began its operations in India. General Insurance was however a comparatively late entrant in 1850 when Triton Insurance company set up its base in Kolkata. History of Insurance in India can be broadly bifurcated into three eras: a) Pre Nationalization b) Nationalization and c) Post Nationalization. Life Insurance was the first to be nationalized in 1956. Life Insurance Corporation of India was formed by consolidating the operations of various insurance companies. General Insurance followed suit and was nationalized in 1973. General Insurance Corporation of India was set up as the controlling body with New India, United India, National and Oriental as its subsidiaries. The process of opening up the insurance sector was initiated against the background of Economic Reform process which commenced from 1991. For this purpose Malhotra Committee was formed during this year who submitted their report in 1994 and Insurance Regulatory Development Act (IRDA) was passed in 1999. Resultantly Indian Insurance was opened for private companies and Private Insurance Company effectively started operations from 200
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The insurance sector was opened up for private participation four years ago. For years now, the private players are active in the liberalized environment. The insurance market have witnessed dynamic changes which includes presence of a fairly large number of insurers both life and nonlife segment. Most of the private insurance companies have formed joint venture partnering well recognized foreign players across the globe Capital requirement and foreign participation. Minimum capital requirement for direct life and Non-life Insurance company is INR1000 million and that for reinsurance company is INR2000 million. A maximum 26% foreign equity stake is allowed in direct insurance and reinsurance companies. In the 2004-05 budgets, the Government proposed for increasing the foreign equity stake to 49%, this is yet to be effected. There are currently fourteen non-life insurance companies, out of which two are specialized Insurance companies viz. Agricultural Insurance Co, who handles Crop Insurance business and Export Credit Guarantee Corporation which only transacts export Credit Insurance. There are a total of 13 life insurance companies operating in India, of which one is a Public Sector Undertaking and the balance 12 are Private Sector Enterprises. Fifth largest number of life insurance policies in force in the world, Insurance happens to be a mega opportunity in India. Its a business growing at the rate of 15-20 per cent annually and presently is of the order of Rs 450 billion. Together with banking services, it adds about 7 per cent to the countrys GDP. Gross premium collection is nearly 2 per cent of GDP and funds available with LIC for investments are 8 per cent of GDP. Yet, nearly 80 per cent of Indian population is without life insurance cover while health insurance and non-life insurance continues to be below international standards. And this part of the population is also subject to weak social security and pension systems with hardly any old age income security. This itself is an indicator that growth potential for the insurance sector is immense. A well-developed and evolved insurance sector is needed for economic development as it provides long term funds for infrastructure development and at the same time strengthens the risk taking ability. It is estimated that over the next ten years India would require investments of the order of one trillion US dollar. The Insurance sector, to some extent, can enable investments in infrastructure development to sustain economic growth of the country. Insurance is a federal subject in India. There are two legislations that govern the sector- The Insurance Act- 1938 and the IRDA Act- 1999. The insurance sector in India has come a full circle from being an open competitive market to nationalization and back to a liberalized market again. Tracing the developments in the Indian insurance sector reveals the 360 degree turn witnessed over a period of almost two centuries.
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ii)
iii)
iv)
v)
The committee emphasized that in order to improve the customer services and increase the coverage of insurance policies, industry should be opened up to competition. But at the same time, the committee felt the need to exercise caution as any failure on the part of new players could ruin the public confidence in the industry. Hence, it was decided to allow competition in a limited way by stipulating the minimum capital requirement of Rs.100 crores.
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RESENT SCENARIO:
The Government of India liberalized the insurance sector in March 2000 with the passage of the Insurance Regulatory and Development Authority (IRDA) Bill, lifting all entry restrictions for private players and allowing foreign players to enter the market with some limits on direct foreign ownership. Under the current guidelines, there is a 26 percent equity cap for foreign partners in an insurance company. There is a proposal to increase this limit to 49 percent. The opening up of the sector is likely to lead to greater spread and deepening of insurance in India and this may also include restructuring and revitalizing of the public sector companies. In the private sector 12 life insurance and 8 general insurance companies have been registered. A host of private Insurance companies operating in both life and non-life segments have started selling their insurance policies since 2001.
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Re-insurance business:
Insurance companies retain only a part of the risk (less than 10 per cent) assumed by them, which can be safely borne from their own funds. The balance risk is re-insured with other insurers. In effect, therefore, re-insurance is insurer's insurance. It forms the backbone of the insurance business. It helps to provide a better spread of risk in the international market, allows primary insurers to accept risks beyond their capacity settle accumulated losses arising from catastrophic events and still maintain their financial stability. While GIC's subsidiaries look after general insurance, GIC itself has been the major reinsurer. Currently, all insurance companies have to give 20 per cent of their reinsurance business to GIC. The aim is to ensure that GIC's role as the national reinsurer remains unhindered. However, GIC reinsures the amount further with international companies such as Swissre (Switzerland), Munichre (Germany), and Royale (UK). Reinsurance premiums have seen an exorbitant increase in recent years, following the rise in threat perceptions globally.
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MALHOTRA COMMITTEE :
In 1993, the first step towards insurance sector reforms was initiated with the formation of Malhotra Committee, headed by former Finance Secretary and RBI Governor R.N. Malhotra. The committee was formed to evaluate the Indian insurance industry and recommend its future direction with the objective of complementing the reforms initiated in the financial sector.
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Study of Insurance Sector Investments Mandatory Investments of LIC Life Fund in government securities to be reduced from 75% to 50%. GIC and its subsidiaries are not to hold more than 5% in any company.
Customer Service LIC should pay interest on delays in payments beyond 30 days Insurance companies must be encouraged to set up unit linked pension plans. Computerization of operations and updating of technology to be carried out in the insurance industry. Malhotra Committee also proposed setting up an independent regulatory body - The Insurance Regulatory and Development Authority (IRDA) to provide greater autonomy to insurance companies in order to improve their performance and enable them to act as independent companies with economic motives. The Insurance Act, 1938: The Insurance Act, 1938 was the first legislation governing all forms of insurance to provide strict state control over insurance business. You can download the act by clicking here Life Insurance Corporation Act, 1956: Even though the first legislation was enacted in 1938, it was only in 19 January 1956, that life insurance in India was completely nationalized, through a Government ordinance; the Life Insurance Corporation Act, 1956 effective from 1.9.1956 was enacted in the same year to, interalias, form LIFE INSURANCE CORPORATION after nationalization of the 245 companies into one entity. There were 245 insurance companies of both Indian and foreign origin in 1956. Nationalization was accomplished by the govt. acquisition of the management of the companies. The Life Insurance Corporation of India was created on 1st September, 1956, as a result and has grown to be the largest insurance company in India as of 2006. General Insurance Business (Nationalization) Act, 1972: The General Insurance Business (Nationalization) Act, 1972 was enacted to nationalize the 100 odd general insurance companies and subsequently merging them into four companies. All the companies were amalgamated into National Insurance, New India Assurance, Oriental Insurance, and United India Insurance which were headquartered in each of the four metropolitan cities.
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Study of Insurance Sector Insurance Regulatory and Development Authority (IRDA) Act, 1999: Till 1999, there were not any private insurance companies in Indian insurance sector. The Govt. of India then introduced the Insurance Regulatory and Development Authority Act in 1999, thereby de-regulating the insurance sector and allowing private companies into the insurance. Further, foreign investment was also allowed and capped at 26% holding in the Indian insurance companies. In recent years many private players entered in the Insurance sector of India. Companies with equal strength competing in the Indian insurance market. Currently, in India only 2 million people (0.2 % of total population of 1 billion), are covered under Mediclaim, whereas in developed nations like USA about 75 % of the total population are covered under some insurance scheme. With more and more private players in the sector this scenario may change at a rapid pace.
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Objectives of LIC:
Maximize mobilization of peoples savings by making insurance linked savings adequately attractive. Conduct business with utmost economy & with the full realization that the moneys belong to the policyholders. To publicize & extent the insurance business specifically in rural & remote areas. To provide suitable financial security at reasonable cost. To make the investments more dynamic by popularizing the savings plans attached with insurance. To invest the insurance fund keeping with maximum benefit & interest of insureds. To run the insurance business at minimum administrative costs. To function as trusts of the insureds. To fulfill the needs of the society in a changing social and economic environment. To make the employees collectively responsible for providing efficient services to the insureds.
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STANDARD
HDFC Standard Life Insurance Co. Ltd. is a joint venture between HDFC, Indias largest housing finance institution and Standard Life Assurance Company, Europes largest mutual life company. HDFC manages Rs. 21,450 Crores in assets and Standard Life manages over US $100 billion in assets. Both the promoters are well known for their ethical dealings, their financial strength and their commitment to be a long-term player in the life insurance industry.
Om Kotak Mahindra Life Insurance, a company under Kotak Mahindra Group is a 74:26 life insurance joint venture between Kotak Mahindra Finance Limited with Old Mutual, U.K. The philosophy of Om Kotak Mahindra is helping their customers take financial decisions at every stage in life. Their aim is to consistently offer a wide range of innovative life insurance products, to help their customers remain financially independent, which is why they believe that freedom to take life on "Jeene Ki Aazadi" The alliance of Om Kotak Mahindra with Old Mutual has given it unmatched expertise in life insurance area. With 156 years of experience in life insurance business, Old Mutual is today an International Financial Service Group based in London.
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COMPANY PROFILE
INTRODUCTION TO COMPANY
ICICI GROUP:
ICICI Bank is Indias second-largest bank with total assets of about Rs.112.024 crore and a network of about 450 branches and offices and about 1750 ATMs. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customer through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital, asset management and information technology. ICICI Banks equity shares are listed in India on stock exchanges at Chennai. Delhi, Kolkata and Vadodara, the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).
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Study of Insurance Sector ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly owned subsidiary. ICICIs shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Banks acquisition of Bank of Mathura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium term and long term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank, In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE. After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the management of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI groups universal banking strategy. The merger would enhance value for ICICI shareholders through the merged entitys access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payment system and provide transaction-banking services. The merger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICIs strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments, Particularly fee-based services, and access to the vast talent pool of ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, With ICICI Bank. Shareholders of ICICI and ICICI BANK approved the merger in January 2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI groups financing and banking operations, both wholesale and retail, have been integrated in a single entity. ICICI Bank is the only Indian company to be rated above the country rating by the international rating agency moody s and the only Indian company to be awarded an investment grade international credit rating. The Bank enjoys the highest AAA (or equivalent) rating from all Leading Indian rating agencies.
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PRUDENTIAL PLC:
Established in 1848, today prudential plc is a leading international financial services company with some 16 million customers, policyholders and unit holders and some 20,000 employees worldwide. In the UK Prudential is a leading life and pensions provider with around seven million customers. M&G was acquired by Prudential in 1999 and is the Groups UK and European fund manager, responsible for managing over of 111 billion of funds (as at December 2003). Launched by Prudential in 1998, Egg is an innovative financial services company, with over three million customers, with nearly six per cent of UK credit card balances. In Asia, Prudential is the leading European life insurer with 23 life and fund management operations in 12 countries serving some five million customers. In the US, Prudential owns Jackson National Life, a leading life insurance company, and has more than 1.5 millions policies and contracts in force. Prudential has brought to market an integrated range of financial services products that now includes life assurance, pensions, mutual funds, banking, investment management and general insurance. In Asia, Prudential is UKs Largest life insurance company with a vast network of 22 life and mutual fund operations in twelve countries China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand and Vietnam. Since 1923, Prudential has championed customer-centric products and services, supported by over 60,000 staff and agents across the region. Prudential plcs strong mix of business around the world positions us well to benefit from the growth in customer demand for asset accumulation and income in retirement. Our international reach and diversity of earnings by geographic region and product will continue to give us significant advantage. Our commitment to the shareholders who own Prudential is to maximize the value over time of their investment. We do this by investing for the long term to develop and bring out the best in our people and our businesses to produce superior products and services, our international peer group in terms of total shareholder returns.
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ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank, a premier financial powerhouse and Prudential Plc, a leading international financial services group headquartered in the United Kingdom. ICICI Prudential was amongst the first private sector insurance companies to begin operations in December 2000 after receiving approval from insurance Regulatory Development Authority (IRDA). ICICI Prudential s equity base stands at Rs.6.75 billion with ICICI Bank and Prudential plc holding 74% and 26% stake respectively. Today, the nation-wide reach includes 1,960 branches (inclusive of 1,096 micro-offices), over 237,000 advisors; and 6 banc assurance partners. For three years in a row, ICICI Prudential has been voted as India's Most Trusted Private Life Insurer, by The Economic Times - AC Nielsen ORG Marg survey of 'Most Trusted Brands'. As we grow our distribution, product range and customer base, we continue to tirelessly uphold our commitment to deliver world-class financial solutions to customers all over India.
EDGE: The ICICI Prudential edge comes from the commitment to our customers, in all that we
do - be it product development, distribution, the sales process or servicing. Here's a peek into what makes us leaders. 1. The products have been developed after a clear and thorough understanding of customers' needs. It is this research that helps us develop Education plans that offer the ideal way to truly guarantee your child's education, Retirement solutions that are a hedge against inflation and yet promise a fixed income after you retire, or Health insurance that arms you with the funds you might need to recover from a dreaded disease. 2. Having the right products is the first step, but it's equally important to ensure that our customers can access them easily and quickly. To this end, ICICI Prudential has an advisor base across the length and breadth of the country, and also partners with leading banks, corporate agents and brokers to distribute our products. 3. Robust risk management and underwriting practices form the core of our business. With clear guidelines in place, we ensure equitable costing of risks, and thereby ensure a smooth and hassle-free claims process.
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Study of Insurance Sector 4. Entrusted with helping our customers meet their long-term goals, we adopt an investment philosophy that aims to achieve risk adjusted returns over the longterm.
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MANAGEMENT:
The ICICI Prudential Life Insurance Company Limited Board comprises reputed people from the finance industry both from India and abroad.
Chairperson: Ms. Chanda D. Kochhar Director: Mr. N. S. Kannan Director: Mr. K. Ramkumar Director: Mr. Barry Stowe Director: Mr. Adrian OConnor Independent Director: Mr. Keki Dadiseth Independent Director: Prof. Marti G. Subrahmanyam Independent Director: Ms. Rama Bijapurkar Independent Direct: Mr. Vinod Kumar Dhall Managing Director & CEO: Mr. V. Vaidyanathan
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Name:
Address:
Head Office:
ICICI Prudential Life Insurance 1st Floor, Appasaheb Marathe Marg, Prabhadevi, MUMBAI 400013
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ICICI Prudential has a wide array of Insurance Plans that have been designed with the philosophy that different individuals are bound to have differing insurance needs. The ideal insurance plan is one that addresses the exact insurance needs of the individual that will depend on the age and life stage of the individual apart from a host of other factors.
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ICICI Prudential Smart kid Assure: As a loving and caring parent, you
would like to ensure that your children get the best of opportunities to realise their dreams. However, providing these opportunities to your children comes at a cost and you have to save wisely so that these costs are met, even in your absence. Presenting ICICI Pru SmartKid Assure, an ideal insurance cum savings product which allocates your assets based on your chosen portfolio strategy and whose benefits continue even if you are not around to take care of your child. Start investing today to ensure that your childrens dreams turn into reality. Minumum Premium Modes of premium payment Minimum Sum Assured Maximum Sum Assured Minimum/Maximum age at entry(Parent) Minimum/Maximum age at entry(Child) Maximum age at maturity(Parent) Minimum/Maximum age at maturity (Child) Minimum/Maximum Policy term Rs. 15,000 per annum Yearly/Half Yearly/Monthly 5 times Annual Premium, subject to minimum of Rs. 1,00,000 As per the maximum sum assured multiples 20/60 years
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Minimum Premium
Rs. 12,000 p.a. for yearly mode Rs. 15,000 p.a. for half yearly & monthly mode Yearly/ Half yearly/ Monthly 5 X Annual Premium, subject to a minimum of Rs. 1,00,000 As per the maximum Sum Assured multiples, subject to a minimum of Rs. 1,00,000 20 / 60 years
Maximum Sum Assured Minimum/ Maximum age at entry (Parent) Maximum age at maturity (Parent) Minimum/ Maximum age at entry (Child) Minimum/Maximum age at maturity (Child) Policy Term
75 years
0 / 15 years
18 / 30 years 10 / 15 / 20 / 25 years
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ICICI Prudential Smart kid Regular Premium: ICICI Prudential's SmartKid is a fixed-term insurance plan that provides you with funds at regular intervals. The plan also keeps your family financially secure should an untoward event ever occur. Read more about the features and benefits of SmartKid.
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Plan Name ICICI Pru ACE ICICI Pru Premier Wealth ICICI Pru Assure Wealth ICICI Pru LifeTime Maxima ICICI Pru Pinnacle
Plan Type Unit Linked Unit Linked Unit Linked Unit Linked Unit Linked
You have always wanted the best in life. Just like you, your investments also deserve the very best. Similarly, your financial planning needs the best that money can buy. Importantly, you need a plan that helps you achieve your dreams and also protect them in adverse conditions. Keeping this in mind, ICICI Prudential brings you ICICI Pru Ace, a savings plan which offers you the best value for your hard earned savings. Minimum Premium Modes of Payment Minimum Sum Assured Maximum Sum Assured Min / Max age at entry Min / Max age at maturity Policy Term ICICI Pru ACE : UIN 105L105V01 Rs. 18,000 p.a Yearly / Half Yearly / Monthly 5 times Annual premium subject to min of Rs. 100,000 As permaximum sum assured multiples 0 / 65 yrs 18 / 75 years 10 - 30 years
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Features:
Trigger Portfolio Strategy: Option to choose a unique portfolio strategy to protect gains made in equity markets from any future equity market volatility 100% allocation: At premium payment, in the asset class of your choice Loyalty Additions: At the end of every five policy years, starting from the 10th policy year, on payment of all premiums Additional allocation of units: More than 100% allocation to funds on premium payment from the sixth policy year to the end of the policy term Automatic Transfer Strategy: An option that helps you eliminate the need to time your investment
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ICICI Pru Premier Wealth: Just like you your investments also deserve the best. It
should not only give you higher returns but also protection and that too at a minimal cost. Keeping this in mind, ICICI Prudential brings you ICICI Pru Premier Wealth. This policy offers you a unique investment strategy that allows you to protect gains made through your funds invested in the equity markets from any future equity market volatility. In addition, it also provides an insurance cover. So, realize your dreams without compromising your familys protection
Minimum Premium Modes of Premium Payment Minimum Sum Assured Maximum Sum Assured Minimum/ Maximum age at entry Minimum/ Maximum age at maturity Policy Term
Rs. 18,000 per annum Yearly/ Half yearly/ Monthly 5 X Annual Premium, subject to a minimum of Rs. 100,000 As per the maximum sum assured multiples 0 / 65 years 18 / 75 years 10 / 15 / 20 / 25 / 30 years Premium and any benefit amount received under this policy will be eligible for the tax benefit as per the prevailing Income Tax laws
Tax Benefits
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ICICI Pru Assure Wealth: You want your investments to work as hard as you
do in order to help you achieve your goals. You also want to be rewarded with life long benefits so that you have the peace of mind you always desired. Presenting ICICI Pru Assure Wealth, a whole life insurance and savings product, that rewards you with a guaranteed addition and also provides you an insurance cover so that your loved ones are taken care of in your absence. Minimum Premium Modes of Premium Payment Minimum Sum Assured Maximum Sum Assured Minimum/Maximum Age Entry Policy Term Rs. 12,000 per annum Yearly/Half yearly/Monthly 5 X Annual Premium, subject to a minimum of Rs.1,00,000 As per the maximum Sum Assured multiples at 0/55 years Whole Life
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ICICI Pru LifeTime Maxima: Money saved is money earned. Whenever the
value of your investment rises, you would like to ensure that the gains you have made are safeguarded. Keeping this in mind, ICICI Prudential brings you ICICI Pru LifeTime Maxima. This policy offers you a unique strategy that allows you to protect gains made through your funds invested in the equity markets from any future equity market volatility. In addition, it also provides an insurance cover. So, realize your dreams without compromising your familys protection. Minimum/Maximum Entry Age Maximum Maturity Age Policy term Minimum/ Maximum Sum Assured Premium Payment Frequency Minimum Premium 0/65 years 18/75 years 10/15/20/25/30 years 5 X Annual premium / As per the SA multiple matrix
Monthly, half-yearly, yearly Rs.24,000 per annum Premium and any benefit amount received under this policy will be eligible for the tax benefit as per the prevailing Income Tax laws.
Tax Benefit
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ICICI Pru Pinnacle: ICICI Pru Pinnacle is a unit linked insurance policy that offers the advantage of varying exposure to equities along with downside protection, so that your investments are protected in financially volatile times. It also offers a limited premium payment term while allowing you to enjoy insurance protection for a longer period.
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ICICI Pru Pure Protect: As the head of your family, you have always fulfilled
your responsibilities and given your family the comforts they wanted. You have always been there for them. However, life is full of uncertainties. So, it is important to ensure that your family is protected, should something unfortunate happen to you. Keeping this in mind, we bring to you, ICICI Pure Protect, with which you can insure your life and provide total security to your family, at a very affordable cost. ICICI Pru Pure Protect is a term plan (Without Return of Premium) which will be available in two variants: 1. ICICI Pru Pure Protect Classic: For Sum Assured of up to Rs. 25,00,000 2. ICICI Pru Pure Protect Elite: For Sum Assured of Rs. 25,00,000 and above Invest in the plan that best suits your protection needs and guarantees lifelong comfort and security to your family. Safeguard your family from financial insecurity with the shield of ICICI Pru Pure Protect at very affordable rates. Features Minimum Annual Premium Minimum / Maximum Entry Age Maximum Age at Maturity Term Minimum Sum Assured Maximum Sum Assured Premium Payment Frequency Tax Benefit Pure Protect Classic Rs. 2400 p.a. ( with service tax ) Pure Protect Elite
18 - 65 years 75 years 10 - 30 years Up to Rs. 25,00,000 Yearly, Half Yearly, Monthly Premium paid for the policy will be eligible for tax benefit under section 80C, any benefit amount received under this policy will be eligible for the tax benefit under section 10 (10D), as per prevailing Income Tax laws Rs. 25,00,000
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Additional Benefits
For added protection of your family against any unfortunate eventualities, we offer you the following benefits at a nominal extra cost. Accidental Death and Disability Benefit Rider: On death of the life assured due to an accident, the beneficiary gets the additional Sum Assured under the Rider. In case of death due to accident while the life assured is using, as a fare paying passenger, authorized public mass surface transport, namely bus or train, operating under terms of such authorization the beneficiary gets twice the Sum Assured under the rider. In the event of total and permanent disability, 10% of the Rider Sum Assured is paid out every year, for 10 years. Waiver of Premium Rider: In case of total and permanent disability due to an accident, under this rider the company will pay the remaining premiums till maturity.
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LifeGuard: Protect your family with ICICI Prudential's LifeGuard. LifeGuard acts
as a shield that safeguards your loved ones from financial insecurity, at all times. A cost-effective plan, LifeGuard comes in two variants: LifeGuard with Return of Premium (life cover with maturity benefit), and LifeGuard Single Premium (premium at policy inception, cover till policy matures). Invest in a plan that best suits your requirements and guarantee your family lifelong comfort and security. Protect your family with ICICI Prudential's LifeGuard. LifeGuard acts as a shield that safeguards your loved ones from financial insecurity, at all times. A cost-effective plan, LifeGuard comes in two variants: LifeGuard with Return of Premium (life cover with maturity benefit), and LifeGuard Single Premium (premium at policy inception, cover till policy matures). Invest in a plan that best suits your requirements and guarantee your family lifelong comfort and security. Plan LifeGuard with Return of Premium LifeGuard Single Premium Minimum Sum Assured Rs 5 Lakhs Rs 2.5 Lakhs Policy Term Between 10 & 30 years Between 3 & 15 years Premium* Installments Monthly, half-yearly or annually Single Premium plan
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Save'n'Protect: Assure your loved ones stay secure, even when you are unable to
hold up the protective umbrella yourself. Invest in ICICI Prudential's Save'n'Protect life insurance scheme, and in addition to safeguarding your family, Save'N'Protect will enable you to make regular, systematic savings, so you can effortlessly provide your family with every comfort and meet your long-term financial objectives. Minimum Sum Assured Minimum Term Maximum Policy Term Minimum Entry Age Maximum Entry Age Maximum Age at maturity Minimum Premium Tax Benefit Rs 50,000 10 years 30 years 0 60 years 70 years Rs 6000 p.a.
Premium paid for the policy and critical illness benefit rider will be eligible for tax benefit under section 80C & 80D respectively, any benefit amount received under this policy will be eligible for the tax benefit under section 10 (10D), as per prevailing Income Tax laws.
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Minimum Premium Modes of Premium Payment Minimum/Maximum Sum Assured Minimum/Maximum Age at Entry Minimum/Maximum Age at Vesting Maximum cover ceasing age Policy Term
Tax Benefits
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Minimum Premium Mode of Premium Payment Min / Max Age at Entry Min / Max Age at Vesting Max cover ceasing age ICICI Pru Assure Pension : UIN 105L102V01
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Forever Life:
ICICI Prudential's Forever Life is a complete insurance cum pension plan that performs two crucial roles: it acts as a protective cover while you earn for your retirement, and provides you with regular pensions once you retire. Read more about the features and benefits of this plan. Minimum Sum Assured Rs. 50,000 Rs. 6,000 per annum
Minimum Premium
20 years 60 years
Minimum/Maximum Term
5 years 30 years
50 years - 70 years
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FINANCE DEPARTMENT
Group Plans
ICICI Prudential also offers Group Insurance Solutions for companies seeking to enhance benefits to their employees. 1. Group Gratuity Plan: ICICI Prus group gratuity plan helps employers fund their statutory gratuity obligation in a scientific manner. The plan can also customize to structure schemes that can provide benefits beyond the statutory obligations. 2. Group Superannuation Plan: ICICI Bank offers flexible defined contribution superannuation scheme to provide a retirement kitty for each member of the group. Employees have the option of choosing from various annuity options or opting for partial commutation of the annuity at the time of retirement.
3. Group Term Plan: ICICI Prus flexible group term solution helps provides affordable cover to members of group. The cover could be uniform or based on designation/rank or a multiple of salary. The benefit under the policy is paid to the beneficiary nominated by the member on his/her death. 4. Flexible Rider Options: ICICI Pru Life offers flexible riders, which can be added to the basic policy at marginal cost, depending on the specific of the customer. 5. Accident & disability benefit: If death occurs as the result of an accident during the term of the policy, the beneficiary receives an additional amount equal to the sum assured under the policy. If the death occurs while traveling in an authorized mass transport vehicle, the beneficiary will be entitled to twice the sum assured as additional benefit. 6. Accident benefit: This rider option pays the sum assured the rider on death due to accidents.
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Data Source:
The data would be collected from both primary as well as secondary source. Consumers would be asked to fill questionnaires to arrive at the information. Various secondary sources of data as magazines, journal, Internet etc. would also be explored.
Sampling Area:
The sampling areas of this research is Badlapur.
Sampling method:
The convenient sampling method was used for this research and the respondents were those who have already taken life insurance policy.
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Sample Size:
The size of this research is 30 respondents.
Research Instrument:
The research instruments, which was used, for collecting the data is questionnaire.
Method of contact:
The method of contact would be personal and direct as this would help to qualify the customers issues while filling up the questionnaire and also helps them if they do not have the knowledge about any insurance plan of the company.
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As our sample is those people who have insurance so all the respondents are falling under the Yes criteria.
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Company LIC Birla Sunlife SBI ICICI Pru. Life Kotak Mahindra Post Office HDFC
No. of Respondents
As from the above chart it is very clear the all of the respondents have an insurance of the LIC while some of them have an insurance of the other companies like post Office, ICICI Prudential Life insurance Co., HDFC Co. Etc. The reason behind this is that the LIC competitor since more than four decades and the Indian Govt. allowed the Introduction of private player in Insurance in the year 2000.
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The analysis of the above available data is merely to find out the percentage of income that one is willing to invest in insurance.
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Q.4What priorities would you consider most important, while purchasing a policy?
Criteria/Rank Death Benefit Childrens Future Retirement Planning Tax Planning Financial Planning
Total
From the table and chart it can be say that most of the people rank death benefit first for the decision to make investment in Insurance. Their second priority is tax planning because the premium, which is paid by the people towards Insurance, is deductible up to certain limit from the income and also the maturity amount is also tax free. The third and fourth priorities are childrens future and retirement planning.
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Criteria Yes No
No. of Respondents
Q.6 If Yes do you have any knowledge about unit linked insurance plans?
Criteria Yes No
No. of Respondents
The question number 5 and 6 are designed to know the awareness of people who have knowledge of share market or deals in shares also have the knowledge of the new modern insurance product i.e. Unit Linked Insurance Plan. From the available data it can be say that those who deal in shares are also aware of the ULIP.
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No. of Respondents
From the Q. No. 7 we can say that even though the modern products available in the market since more than two years and which are having the more flexibility and also giving the higher return than traditional one most of the people do not have or may be not aware of it which shows the lack of brand awareness and it requires an aggressive promotional efforts on the part of company. There is a lot of scope available for the company to attract more customers by giving or introducing most suitable ULIP products and at the same time increase the customer base.
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Q.8 If given a choice, where would you like to invest your money?
(Please Rank Your Choice) Choice/Rank Mutual Fund Insurance Gold Equities Post Office Debenture Bank Deposit Other 1 2 3 4 5 6 7 8 Total
This question is mainly designed to know the investment priorities of the people of Ahmedabad town. The objective behind this Q. is that after the Charotar Nagrik Co-oprerative Bank and other Credit Societies, which are giving higher interest on deposits, the whole scenario of city is changed. Most of the people prefer to invest in post office saving schemes and where their money is safe even though the return is very less. So there is a great need to divert the efforts of the company towards the safety and security as ICICI Prulife is a private insurance Company.
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Q.9 According to you what are the factors that would affect you decision while purchasing an insurance policy?
Criteria/Rank Premium Return Safety Liquidity Market Condition 1 2 3 4 5 50
The question No. 9 is designed to know which the factors are affecting the most to the prospect while making decision to invest in insurance. As far as investment in insurance is concerned most of the people want that it should be safe and at the same time giving the compatible returns because insurance is not only for death benefit it is also a saving tool for future. So the mix response of respondents is welcomed. Available data is such that there is a bit ambiguity. But we can say that the most affecting factors to the prospect are return and safety. As per the finance theory risk and return goes in hand in hand but as far as insurance is concerned it is all about the compatible and safe returns over others.
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Q. 10 Are you or any of your family members are planning to buy an insurance policy in near future?
Criteria Yes No
No. of Respondents
This question is taken to collect the information of those respondents who are going to plan to purchase insurance within near future that is used by the company for making personal contact for sale.
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Criteria Yes No
No. of Respondents
Q. 11(a)
No. of Respondents
The question No.11 and 12 are designed to know the percentage of people who are not satisfied with the current investment in insurance and also to know the reasons behind it. So, that the company can focus on those areas where the competitors fail. Because now a days the competition is very stiff in the insurance industry. All companies are trying to attract more customers by anyhow. So it will be useful for designing the promotional schemes of the company. From the above table and chart it can be seen that the respondents who are dissatisfied give the main reason behind it are poor services. There are many others reasons like more time taken by the company for claim settlement, nondispatchment of cheques and other important vouchers, etc. So the company can improve upon these and increase its market share by offering quality service to the customers.
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Q. 13 If Yes, from where did you come to know about the company?
Criteria Television News Paper Sales Representative Others source No. of Respondents
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QUESTIONNAIRE
Q.1. Do you have a Life Insurance Policy?
Yes No
LIC HDFC Standard Life Birla Sunlife Cholamandalam TATA AIG Insurance ING Vysya AVIVA Life
SBI Life Insurance New York MaxLife Alliance Bajaj ICICI Pru. Life Insurance MetLife Insurance OM Kotak Mahindra AMP Sanmar
Amount
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Q.4 What priorities would you consider most important, while purchasing a policy? (Please Rank Your Choice)
Death Benefit Childrens Education Retirements Benefit Tax Planning Financial Planning
Q.6 If Yes do you have any knowledge about unit linked insurance plans?
Yes No
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Q.8 If given a choice, where would you like to invest your money?
(Please Rank Your Choice) Mutual Funds Insurance Policies Gold Equities Post Office Schemes Debentures Banks (FDs etc.)
If other (specify)___________
Q.9 According to you what are the factors that would affect you decision while purchasing an insurance policy?
(Please Rank Your Choice) Premium Return Safety Liquidity Market Condition
Q. 10 Are you or any of your family members are planning to buy an insurance policy in near future?
Yes No
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Q. 11
(a)
Q. 13 If Yes, from where did you come to know about the company?
T.V. Radio Newspaper Internet Magazine Hoarding
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SWOT ANALYSIS
Strengths
1. 2. 3. 4. 5. 6. 7.
Flexible Products Partners having experience in different markets of the world. Synergy with exiting operations Expertise in the field of insurance Professional management Good Customer service Create a brand name
Weakness
1. Low capital base 2. Yet to build strong distribution network 3. Cannot tap rural market
Opportunities
1. Untapped market 2. Banks ready to tie up for as a readymade distribution network for a small fee.
Threats
1. Large distribution network of LIC 2. Decades of experience and brand name of LIC 3. 5% service tax on investments.
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CONCLUSION
So according to the data available from the survey one can conclude that even though the Unit Linked Insurance Plans are very much popular in Metro and semi cities, the product awareness of ULIP is very low among the people of city and at the same time there is a need to create the different image of the company among the people by any means like advertisement, seminars or meetings. Competition will surely cause the market to grow beyond current rates, create a bigger "pie," and offer additional consumer choices through the introduction of new products, services, and price options. Yet, at the same time, public and private sector companies will be working together to ensure healthy growth and development of the sector. Challenges such as developing a common industry code of conduct, contributing to a common catastrophe reserve fund, and chalking out agreements between insurers to settle claims to the benefit of the consumer will require concerted effort from both sectors. The market is now in an evolving phase where one can expect a lot of actions in coming days. The current impediments for foreign participation like 26% equity cap on foreign partner, ill defined regulatory role of IRDA (Insurance Regulatory development Authority- the watchdog of the industry) in pension business etc.are expected to be removed in near future. The earlyadopters will then have a clear advantage compared to laggards in gaining the market share and market leadership. The will need to make sure right now that all their infrastructure is in place so that they can reap the benefit of an "unlimited potential."
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BIBLIOGRAPHY
WEBSITES
www.iciciprulife.com www.irdaindia.com www.bimaonline.com www.icicibank.com
MAGAZINES
MATERIALS
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