Professional Documents
Culture Documents
John Recine
ENG 352
7/5/2009
Table of Contents
Abstract............................................................................................................................................1
Introduction......................................................................................................................................1
Conclusion.......................................................................................................................................6
References........................................................................................................................................7
Annotated Bibliography...................................................................................................................8
Abstract
This essay is an evaluation of the technical communication that comes with a wireless
network router. A network router is a device that serves as a gateway between the internet and a
home’s internal network (intranet). A wireless router is an addition to a regular router, this kind
of router allows for the intranet to be wireless as well.
Introduction
Wireless routers are used to manage and handle network traffic traveling from one point
to another. Their main job is to route traffic to its desired destination. The kind of router that is
being evaluated has the added component of allowing for wireless signals to be transmitted from
the router to a client; this eliminates the need for wires to be run all over a house. Being a highly
technical device, there is a great need for clear and concise technical communication to help
manage and operate a wireless router.
Figure 1
The router’s manufacturer wanted to empathize that before you hookup the router, you
run the included CD that will help with the setup. Inside the box was a tri-fold paper booklet,
containing the aforementioned CD, an advertisement pamphlet showing the company’s other
products, and a registration card. The tri-fold booklet can be considered the first piece of
technical communication, as it re-emphasizes to run the CD first, as well as providing some
images of the software on the CD. On the right flap there was information listed on how to get
help, either through the software, by telephone or by going to a web site (figure 2).
Figure 2
The CD consists of a simple wizard interface that guides you through a very basic setup
and simple configuration of the router. The CD wizard makes sure your computer can connect to
the router, and that the router can connect to the internet. The CD wizard will walk you through
the setup of the wireless network, letting you pick a password to protect it. The wizard serves as
an interactive piece of technical communication and will be all most people will need to
configure the router.
The real configuration takes place within the routers software, which you can only reach
by typing the IP address of the router, then entering in the default user name and password, both
of which are provided on the CD.
Once you have logged in to the router, you are presented a webpage that serves as the
primary interface for modifying and configuring the routers settings. This web-based interface
can be considered the primary technical communication for the device, because it is the only
piece of technical communication that describes the functions of the device and how you should
use it.
The web page provides information about each and every setting that the device has. The
web page is divided into four sections, a header bar on the top, a left side bar with top level
descriptions of the content in the center section, and a right hand side bar that is used to explain
the features in the center section (figure 3).
Figure 3
These configuration pages provide a detailed look at every feature and setting that the
router has. These pages are where more experienced users can configure the firewall, modify
access rights, and enable or disable the wireless transmitter. Most users will never see these
pages, once they have followed the CD wizard; the router is usually configured properly for their
uses. Only when something needs to be changed, such as a port opened so a program can
communicate with the internet, would an average user have to view these pages.
To help the average user along, the right hand side of every page provides a quick
reference for each setting and also a link that opens another web page that provides a detailed
view of the settings on that page (figure 4). This can be very useful for those who are wary of
changing the settings in the router.
Figure 4
Conclusion
The technical communication that was provided by the manufacturer for this router did
not take the form of a paper manual, but instead was an interactive CD and a web-based
configuration. These are both a different way of providing the user with information about the
product as well as how to use it. The CD is used for general setup, most of the time it will be all
a user needs. The real technical communication comes from the web-based configuration: there
is where all the settings are explained.
The Router
References
• IEEE 802.11g, PCTechGuide,
http://www.pctechguide.com/74MobileComms_IEEE80211g.htm, accessed June 19,
2009
This article gives a great overview of the 802.11g wireless specification, describing the
frequency and throughput that the connection has.