SESSION PLAN Program: MMS 2012-14 Batch Subject: Communication Skills Objective: Communication Skills are the most

important soft skills which are necessary for management students to succeed in their professional career. Therefore, these skills are inculcated in students through this subject to equip them with the most important people management tool. Faculty Name: Dr. Dinesh D. Harsolekar Contact No. 9821119843 Email ID: dharsolekar@ies.edu Semester: I

Methodology: Lectures, Exercises, Role Plays, Presentations, Assignments Sr.No. Topic Details No. of Teaching Methodology hour (lecture / case/ test sessions /quiz/presentations/ any planned other) 1 Lecture 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Exercises Exercises Lecture Lecture Lecture Lecture / Role Plays Lecture Presentations and Discussions Presentations and Discussions Presentations and Discussions Lecture Exercises / Role Plays Lecture / Role Plays Lecture / Role Plays 1 Actual date(s) of taking the topic

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Developing the Framework Assessing the Communication Needs Assessing the Communication Needs Introduction to Communication Skills Communication in Organizational Settings Communication in Organizational Settings Non-verbal communication Presentation Skills Presentations by Students and Instructors Feedback Presentations by Students and Instructors Feedback Presentations by Students and Instructors Feedback Listening Skills Listening Skills Oral Communication: Speaking and Conversation Speaking and Conversation

16 17 18 19

Business Meetings Business Meetings Telephonic Conversation Written Communication: Understanding Business Messages Written Communication: Letters and Emails Written Communication: Reports Written communication: Business Proposals Cultural Issues in Communication Ethical Issues in Communication Communication in Workplace Communication in Workplace Resume Writing Job Interviews Group Discussion Communication and Etiquettes

1 1 1 1

Lecture Role Plays Lecture / Role Plays Lecture and Exercises

20 21 22 23 24 25 26 27 28 29 30

1 1 1 1 1 1 1 1 1 1 1

Lecture and Exercises Lecture and Exercises Lecture and Exercises Lecture Lecture Assignment and Discussion Assignment and Discussion Exercises Lecture and Role Plays Lecture and Role Plays Lecture and Role Plays

ASSESSMENT PLAN Total Marks: 50 Weightage of Marks 10 15 15 60 100

Sr. No. 1 2 3

Evaluation Components INTERNAL ASSESSMENT 40% Presentations Surprise Tests (3 tests of 5 marks each) Mini Project Final examination TOTAL

Reference Books: 1) Business Communication Today by Boyee, Courtland, Thill, John V. and Chatturvedi Mukesh, Pearson Eduation. 2) Business Communication by Raman, Meenakshi and Singh, Prakash Oxford University Press 3) Effective Business Communication by Murphy, Herta, Hildebrandt, Herbert W., Thomas, Jane P., McGraw Hill 4) Business Communication Strategies by Muthukkutty, Manipally M., Tata Mcgraw Hill

Additional Reading: 1) 2) 3) 4) Communication Skills Sen More Effective Communication J. V. Vilamilam Effective Communication John Adair Communication in Organization Dalmar Fisher

11-8-2012 Date:

Faculty Signature:

Approved by:

Approved on 24/06/2011