PLANNING FOR THE POST-MILLENNIAL WORKFORCE

GTC WEST 2013 Presented by: Brenna Rowe, Business Partner - City of Palo Alto

THE WORKFORCE TODAY

Baby Boomers (21%) 1946-1964 Gen X (44%) 1965-1980 Gen Y Millennials (35%) 1981-2000 Post-Millennials (0%) 2001-2020

Percentage of Workforce
21%

35%

44%

Boomers Gen X Gen Y Post Mil

THE WORKFORCE IN 2020

Baby Boomers (25%) 56-74 years old Gen X (31%) 40-55 year old Gen Y Millennials (41%) 20-39 years old Post-Millennials (3%) 19 and entering the workforce

Percentage of Workforce
3% 25% 41% 31% Boomers Gen X Gen Y Post Mil

WHO ARE THE POST-MILLENNIALS

Age today What theyre doing Diversity Reliance on technology Definition and name is still to be determined

CHARACTERISTICS OF POST-MILLENNIALS
Want instantaneous feedback React and adapt Large focus on collaboration Value people and purpose Minimal distinction between play and work Experiencing the Start-up Revolution Legacy to have an impact or make a difference

PREPARATION STARTS NOW

Bolster your Gen Y/Millennial managers
Stretch assignments Designing work space Work done in teams Lead the way together Move away from hierarchies Design growth opportunities outside of functional areas

Connection to people, passion and purpose. Recent grads have greater optimism and belief in altruism More than environment but how to work Social networks Activities outside the office Beware of over-reliance on technology Support for difficult conversations

Build with collaboration in mind

Blurred line between play and work

Consensus driven decision-making

Communication via multiple mediums

PALO ALTO CASE STUDY

Culture Change Initiative Work with Innovation Consultants Design Committees Be Cool!

PALO ALTO RESULTS

Design Elements
Re-invented New Employee Orientation (NEO) Engaging Excellence Forum for the Management & Professional Group 99 Graduates from NEO with a 95% 1st year retention rate 10+ Forums reaching 100% department representation

Metrics

KEYS TO SUCCESS
Open participation to all, at every level Engage future managers Develop key allies Collaboration with noncommittee members Make time to listen Key to building consensus Establish timelines Communicate, check-in, repeat Manage fears Connect back to purpose, mission, and values Flex muscles strategically Make it fun!

THANK YOU
Brenna Rowe brenna.rowe@cityofpaloalto.org c: (650) 444-6384